Reviews of Cloud 9 Vets. (Veterinarian) in Swindon (Wiltshire).

Cloud 9 Vets

9 Reviews

9 Comments

Veterinarian

Veterinarian

Description

Information of Cloud 9 Vets, Veterinarian in Swindon (Wiltshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Cloud 9 Vets

Reviews of Cloud 9 Vets

R.

Calling cloud 9 vets was one of the hardest decisions i ever had to make. But i new the time had come to let our beloved family member (lily the dog) go. From the first phone call they were professional and comforting. Explaining the process and prices with empathy and patience. They did everything to get the date best for our family to be there which meant everything to us. Our vet came on time and from the moment she came in she was amazing. So friendly. Giving our lily lots of fuss and explaining what will happen with again empathy and care. She delivered the first injection to help our lily go off into a deep sleep giving us time with her as she drifted off before coming back for the final injection. She was so patient and empathetic. Making sure we were all ready for what was to come. After it was over she was so lovely. Letting us know she had passed and helping us cover her with her favorite blanket. I can honesty not praise the vet enough. Before she left she made sure we were ok and advised us the Crematorium would arrive soon. We had about 15 minutes to say our final goodbyes before the crem turned up. Again he was lovely empathetic and treated lily with respect when taking her away. Lifting her with care and placing her in a lovely blanketed cage before letting us say a final goodbye. The whole process was very well arranged and treated our family and beloved lily with care and respect. I cannot recommend this service enough. It enabled us to say goodbye to our lily where she was surrounded by her family and calm/ happy in her own space. Taking away the traumatic vet trip we all wanted to avoid. On behalf of myself, lily and our family. Thank you so much. We cannot express our gratitude for all of your care today.

K. W.

I've always dreaded the day when we had to say goodbye to our beautiful little fatty, however the vet Tachiana who put to sleep our girl was amazing, very calm, passionate and very sincere. she made our dogs passing a very personal experience. Today we received her ashes back ( 4 days after her euthanasia) I cannot fault the service we have received from the the first phone call contact to receiving her back home. A++++

N. a.

When we had to make the extremely difficult quick decision to put our beloved dog Tyler to sleep on Sunday 18th April 2021 we couldn't have asked for more from Cloud 9 Vets. From the initial call to make arrangements they were compassionate, kind informative and extremely helpful. They were originally going to ask Samuel to come, but we mentioned that Tyler did not like males (he was a typical nervous protective German Shepherd cross) and we would prefer a female they tried all they could to arrange this but unfortunately no females were available. Samuel kindly attended the Same day, and right from the start his compassion, thoughtfulness and kindness shone through. He briefed us in the garden on what was going to happen and never rushed us or Tyler at all, constantly reassuring us that if we had any questions we just needed to ask. At each stage of the process he kept us fully informed, allowing us time to say our goodbyes in as much time as we needed. Samuel had a lovely soft and gentle nature and his presence was reassuring throughout the entire process. We really couldn't have asked for a more peaceful send off for our beloved boy, who was brave in his fight against his illness right until the very final day. We would highly recommend Cloud 9 Vets and in particular Samuel to anyone who unfortunately finds themselves in the same sad situation. With our eternal thanks, Nikki Ashworth (and family)

L. B.

We were referred to Home Pet Euthanasia by another mobile vet that wasn't available. Cloud 9 Vets made a really difficult procedure go as smooth as possible. The vet was very patient, calm, understanding and considerate. She walked us through the process, gave us plenty of time to comprehend and answered any questions we had. We were very upset of course, and she made everything quick and simple. I would highly recommend Cloud 9.

N. M.

What was one of the hardest decisions we made as a family, the vets at Cloud 9 Vets made heart warming. From the beginnings of the process to the delivery of Sammy's ashes, and anytime we needed support, they were there. They lend the most genuine care for your family and your pet. I'm so glad I found them.

N. B.

As a responsible cat owner, I always want the best treatment for my pets. Cloud 9 Vets did everything they could to ease the pain of my little Oscar. Their staff was very professional and discreet, they arrived on time and walked me through the whole process. I really can't find the words to express my sincere gratitude, thank you!

I. R.

I would like to thank Cloud 9 Vets. At the end I am glad that we found them and Rosie was spared the visit to the vet. She would have been so scared till the very end. Now she passed away peacefully in our home. God forbid I have to make such a terrible decision again, but if I do, I would again go with mobile euthanasia in my home.

S. Y.

How do you write a review about losing your best friend? I am usually very good with words, but now I am speechless. All I can think of is saying thank you to Cloud 9 vets for taking good care of Sam at the end.

C. R.

Caring, empathetic and dedicated. Thank you Cloud 9 for being there for us and Leo.

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