Reviews of Discovery Design. (Website Designer) in Durham (County Durham).

Discovery Design

49 Reviews

49 Comments

Website designer

Salvus House, Durham DH1 5TS, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Discovery Design, Website designer in Durham (County Durham)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Discovery Design

Sunday

Closed

Monday

9am–5pm

Tuesday

9am–5pm

Wednesday

9am–5pm

Thursday

9am–5pm

Friday

9am–5pm

Saturday

Closed

Reviews of Discovery Design

A. S.

Our old website was very dated so we contacted multiple web developers to design us a new website. Discovery design stood out from the rest as being very professional yet approachable, nothing was too much trouble for them. They listened to our ideas and then expanded on them giving us routes that we hadn't even thought of. The design process was easy and we were able to make multiple layout changes. We were giving a tutorial on how to use the back end of our new website and they were very patient as were not the most tech savvy. Overall we are delighted with the new site and will be using discovery design to take our business to the next level in years to come.

M. M.

Discovery Design helped us to move from an outdated website to a modernised, responsive ecommerce website, that is already giving us results. The company was professional and friendly, being careful to ensure they understood our needs and requirements, from the very start of the project. The process they follow, moving from initial consultation, to design and then finally web development, made this a stress-free process for us. We felt totally supported and both the designer and the web developers went the extra mile to tailor our website to a very niche market. Overall, we were very pleased we chose Discovery Design!

S. M.

I have had the most fantastic and professionally rewarding experience working with Discovery Design recently, and with such a great result - an amazing, slick, sophisticated yet energised website that fully captures the personality of our dynamic school. I had been avoiding upgrading my website for a long time because the sheer task of gathering information, digging through photographs, WRITING COPY seemed too arduous to do alone, along with a very busy schedule actually running the school. I approached Discovery to see if they could help, and they assured me they would guide me through this process. What followed was a series of Zoom meetings, where they carefully listened to me as I attempted to express the values and ethos of my organisation. Then they would come back with ideas of how to express that in a website form. They were very open to me rejecting certain approaches, as well as welcoming others. Through this journey, we came up with our beautiful new site. I must hand it to the Discovery team - you really listened to me deeply. James explained certain design concepts to me, Kate you are the best, carved out the shape of the site and to the builders Tom, Rob and Ashley who technically brought it to life. Not to mention Sarah in finance who was so polite and lovely. The whole team showed me great sensitivity, respect, recognising my life and my efforts - they so sincerely reflected back to me what I had created; my beloved school. This process to get the best website possible for my school was interesting, fun and exciting. When I needed to be pushed (for copy etc) Kate found the right tone haha. All in all, I wish I had another school for them to build a website for ! I would highly recommend the amazing humans @ Discovery Design to handle your next project, don't even hesitate. They will give you the most incredible result and you will be full of joy. When business is like this, I can live forever

A. H.

Tom at Discovery Design is always extremely helpful when I need guidance or alterations made to our company website. Thank you for your ongoing, excellent service

A. G.

Discovery design made a beautiful website for our company The guys are so great from beginning to end I've never created a website before so didn't know what to expect They walked us through absolutely everything Would definitely use again for my other companies Thanks guys

m. c.

Discovery developed my web site back in 2014 and then completed a major revision in 2021. The design team are intuitive and listened very carefully to my project brief and produced a web site I am very proud of. Through the years they have helped my business through some difficult times always very responsive in keeping our profile up to date and keen to help. What discovery bring to the table is a very modern approach to web site design plus professional ongoing support. I definitely recommend them.

B. R.

Our new website for the The Victoria Hotel in Robin Hood's Bay has recently been designed by Discovery Design and we are thrilled with the result. The team at Discovery have been great to work with, taking onboard our business requirements and understanding the brief. They have been very extremely responsive and worked quickly in getting the site up and running whilst guiding us through the whole process. I would certainly recommend Discovery Design.

E. W.

We're really happy with our experience of working with Discover Design, James, Tom & the team have been so responsive to each of our queries and have built us a high quality website that we're extremely happy with. Would recommend to anyone and would look forward to working with them again.

L. J.

We have been working with Discovery Design for 6 months now and we have to say it has been nothing but a great experience. Their teams knowledge is phenomenal and most importantly have increased our revenue dramatically with great ROAS. Thanks to all the team at Discovery Design!

H. L.

Discovery Design has hosted our website for about five years. They have always been friendly, helpful and professional. It is very simple for me to update large portions of our site myself, anything I’m unable to update, Discovery Design are always there to help me, thankfully. The ecommerce website they designed for us not only looks fantastic but is also beautifully simple and reliable. We are very happy to consistently and highly recommend Discovery Design.

U. H.

Over the past 6 months I have been working with Tom and James from discovery design on a healthcare website and MVP. This was a bigger than expected project which the discovery team managed fantastically. Tom hit the nail on the head with the designs and gave a sleek finish to the website with attention to detail and brought the front-end to life. James worked on the back-end to get a fully functional woo-commerce booking, credits, and subscription system firing whilst also adding personal touches with custom functionality. Discovery went above and beyond to bring an idea to life and exceeded all expectations on a very start-up budget. I felt confident in the teams ability to work fast and effectively to get the project completed which was helped by excellent communication, transparency and problem solving skills. With such a great experience from discovery design, I will continue to use their service to keep building an online business and I would recommend any start-up or small business to do the same. Thanks again, Aaron.

o. f.

Discovery Design have redesigned and launched our new website after transferring from a previous provider. We like working with the Discovery team as they work collaboratively step by step, don't dictate how it should look, and take on enthusiastically non standard and unusual requirements we ask of them. Following launch last week we have seen an immediate increase in activity and have had universally good feedback from both new and existing customers. Highly recommend Discovery Design

T. H.

Discovery Design offered a friendly, professional service when designing and building our new website. They listened carefully to our requirements and took a genuine interest in how the new site could work most effectively for us. Their team helped us through every stage of the process and made the transition painless. In these very challenging times, our new website has given us the professional and welcoming image we where looking for, I would highly recommend the Discovery Design team.

P. P.

I am extremely pleased with my website, from the design to the ease of use behind the scenes with it's system. After 3 years in business using another website, this new website made by discovery design is like driving a Rolls Royce, so much more luxurious to use. It is also going to give my business the platform to explode in coming years.

B. G. C. L.

We have just had a new website designed and developed by Discovery Design. From the initial telephone call with James, to ongoing consultation with James/Kate and finally the finished product and training delivered by Tom the service has been fantastic. Every stage has been explained to us and nothing has seemed too much trouble for the team. We are really happy with the finished product and wouldn't hesitate to recommend Discovery Design to others. Thanks guys!

S. P.

Discovery Design have recently completed significant improvements to my business website, including optimisation and implementing a Google Ads strategy. Their service has been great - they respond immediately to all my questions and I would definitely recommend working with them.

S. L.

I chose Discovery Design from a shortlist of companies as they had been recommended by a business contact of mine. Rather than using an existing platform and paying a regular licence fee. We gave them a somewhat limited brief to produce an internal bespoke CRM system for my company, Monitored Security Solutions (MSS). We wanted to see what they could do to maximize the potential of the bespoke system using their knowledge and expertise. They recommended multiple additions that would increase functionality, productivity and made suggestions on how we could add value to the project, guiding us through each step of the way. I cannot recommend this company enough, the product looks fantastic, is packed full of functionality and will transform the way we do business. We have already begun plans for them to redesign and create all new customer facing websites.

d. s.

James and the whole team have delivered way above any expectations we had. The effort from the whole team is nothing less than outstanding. We’ve had the pleasure of working closely with the team and the quality of content is second to none. If you want to work with a company that cares about your business, works with you impeccably, spends time to understand your business in order to deliver results time and time again, and yet never seems to not have time to help. Then this is the company for you. Discovery design gets my recommendation!

R. T. M. &. S.

Our experience with Discovery Design confirms the many other favorable reviews the company has received. They're well-organised, with a clear process, but they're also responsive and genuinely helpful. By helping us, they have created more time for us to help our customers. So we would certainly encourage other small businesses like ours to take the plunge.

S. B.

Discovery Design came highly recommended to us as a very professional organisation who would work with us to give us the website we wanted. And we have not been disappointed! We are so grateful to all at Discovery Design, especially James, Tom and Kate, for their hard work and dedication as they worked with us, coming up with practical solutions every step of the way. They made sure they had a good understanding of what we wanted, and the results are sensational! Thank you from all at Stray Aid.

S. H.

From the initial meet to the final product, I have nothing but praise for the team at Discovery Design. They took the time to listen to our company and get a clear understanding of how we wanted to be different. The sector we work in is such a competitive one so it was essential that we worked with a company who could deliver. Initially we approached Discovery Design to simply create us a brand and a website however, they've provided us with such a good level of service that we've allowed them to design other items such as our social media templates, e-shots, leaflets and business cards.

S. H.

We can’t thank James and his team enough for the work they have just completed on our new website. They are courteous and professional, the customer service is exemplary. We have had so many positive comments about the site and our contact rate has skyrocketed. We are looking forward to working with them again as our business grows.

H. D.

Overall great experience with Discovery Design. Lydia, Kate and Tom were very helpful and friendly throughout the design process and have created a great user friendly website for us!

B. F.

We hired James to do our Website design and development for our startup Ecommerce business. He has a fantastic close-knit team around him and together they have created a brilliant platform for us to launch with. We are about to launch marketing Ads in the next month and have again decided to stick with Discovery and have them manage our campaigns. Built a lot of trust with James now and he's very responsive to little issues that may arise, so see no reason to go elsewhere. Definitely recommend

G. B.

We have worked with Discovery Design for some time now and have had a great professional experience with them. They are quick to respond to queries and go the extra mile to facilitate our requests. Would highly recommend their services and we look forward to working alongside them in the future!

M. B.

Discovery Design have been amazing from start to finish. The end result is perfect, slick and professional. The two main goals which have clearly been achieved. I had some very specific requests and some very vague ones and they have exceeded all expectations. Highly recommended.

C. I. L.

We are so pleased with the quality workmanship and energy that comes from the team at discovery design. They are helping us build a brand from scratch. They manage our website and paid ads. Always coming up with great ideas on how to improve. Excited to see where our relationship builds to

J. E.

Discovery Design have been a pleasure to work with. Their advanced knowledge of the market, as well as their close links with Google, proved invaluable to us in a recent campaign which reported an ROI of 780%. Staff have continuously gone out of their way to go that extra mile, often carrying out work which is outside of our agreement. I would not hesitate to recommend working with Discovery Design.

S. S.

Hi, please find that we at Snaith Signs are 100% completely happy with James and his team, nothing is to much trouble and they always find the answer to our next query. James built our system from scratch and it is the most cost effective method of ordering boards and it has paid for itself many many times over. I would recommend Discovery Design to any serious business that needs an IT / operating systems. Well done to you all at Discovery Design.

H. A.

The team at Discovery Design were a revelation. Not just IT expertise, but an intelligent knack of figuring out what a website needs to make it sing! They also know - and this is rare - how to engage with customers, explain, interpret and recommend just what you need - in your own jargon-free language and at your own pace. Highly recommended! Heather at Alabaster Publishing.

C. T.

Enjoyed working with Kate (lead designer), she was very friendly and responsive to our requests. He design skills are also great - would work with her again.

A. C.

We have been using Discovery for a few years now for our web development. James and the team are super enthusiastic about what they do. They have always delivered on time and to spec. Whenever we have asked for any support Discovery have always supplied, whether it be by Phone, Email or face to face.

A. M.

Recently had a website designed for my business. The team were accommodating from start to finish and made themselves available whenever it was needed. Anything that needed changing was changed very quickly and they really listened to my ideas and took them into account when designing the website. I had a very specific design and they pulled it off so well. The website is brilliant and I would highly recommend them.

T. S.

James and Michael were great from start to finish. They understood our requirements and developed the product in a professional and reactive manner. We will definitely use again if required!

K. R.

Its good we have found a company that is reliable and helpful !! Discovery Design staff have been professional, knowledgeable, provided excellent support to our specific situation and are very easy to work with.

T. P. S. L.

We have worked with Tom and the team now for over a year, and have nothing but positive comments to make. Any queries or concerns are answered and dealt with on the same day. We will continue to work with Discovery Design.

e. s.

I can’t recommend this company enough especially Tom Armstrong and rest of the team for making my job so much easier setting me a website and the professional appointments system for my barbershop it gain me more clients and made it so much easier in this pandemic situation! If your looking to change ur way of working with setting new website design pls these guys very helpful ! Thank you so much

L. G.

The guys at Discovery Design are always very helpful and responsive. No request is ever too much. Would highly recommend!

T. S.

Hands down the go to guys! Will always help where they can, with priceless experience across the board ! Not just websites ... so much more.... One of the best moves I made! really excited to reveal a few upcoming projects with this lot 😁

F. R.

Great experience from design to completion. Superb website! Special thanks to Kate Kelly and Ashley Hambly for their help along the way!

A. B.

Worked with James, Aimee and the team for almost two years now. Incredible depth of knowledge, great people and just enjoyable to work with whilst delivering significant results.