Reviews of Herbert Todd & Son - York. (Appliance Store) in York (North Yorkshire).
Herbert Todd & Son - York
Monks Cross Dr, Huntington, York YO32 9GZ, United Kingdom
Description
Information of Herbert Todd & Son - York, Appliance store in York (North Yorkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Herbert Todd & Son - York
Sunday
Closed
Monday
8:30am–5:30pm
Tuesday
8:30am–5:30pm
Wednesday
8:30am–5:30pm
Thursday
8:30am–5:30pm
Friday
8:30am–5:30pm
Saturday
9am–5pm
Popular times
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Tuesday
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Thursday
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Reviews of Herbert Todd & Son - York
V. T.
Very pleased with my fabulous new bathroom! The team were professional, took pride in great workmanship & tidied up! Melanie kept me fully informed throughout the process (I was away) & was very helpful about design tips & sourcing items. Thank you! Hope to work with you all again.
S. D.
I have a wonderful new kitchen thanks to Mel and Jay. The work was done with care, attention to detail, and professionalism. I am VERY pleased with the result and would recommend Herbert Todd to anyone wanting a new kitchen.
M. M.
On 05.06.22, I was driving along Haxby Road, York which is a 40mph road; a HT van appeared very close behind me and did attempt to overtake but there was oncoming traffic. HT driver was quite annoyed and he slumped back behind me.
Why would a driver choose to overtake when now in a 30mph zone and with a roundabout about 50 meters in front?; mmm ... poor driving skills?
I emailed HT and their reply was that “Whilst he did not agree with your version of events and described more an act of frustration than bullying”. HT driver doesn't like to adhere to speed limits which cause him
"frustration"!
Update ... exchanging emails concerning this matter does not prevent me from posting a legitimate review.
There are too many drivers with poor driving skills; on 05.05, your driver was one such driver
J. R.
We recently bought a new 50' Samsung TV from Herbert Todd - their advice was brilliant and saved us some money. The best thing was the delivery, installation and set-up of the TV and taking away the old TV for recycling - Highly recommend. It's also nice dealing with a good local business.
J. L.
Reasonable range of products (washing machines in this case) - knowledgeable staff - delivered & installed within 24 hrs - well installed with care. Local family business.
J. R.
First Class Customer Service ⭐️⭐️⭐️⭐️⭐️! After being told from Curry’s that it would be pretty difficult to find a fridge freezer for a shed and the sales assistant couldn’t help us. We left totally bamboozled 🤔 So, we telephoned Herbert Todd and the lady instantly told us they had two makes to choose from. Within an hour and a half of leaving Curry’s we drove to Herbert Todd had one ordered, paid for and delivered the same week. In fact delivery was TODAY and it’s absolutely spot on! Thank you Jo and thank you Herbert Todd 🤙
A. b.
Good stock to take away and they open early
D. W.
I’ve bought from Todds for years and I always call them for electrical work at home too, so they were the logical choice when I was looking for a new kitchen :)
I knew I needed more storage so I had an idea what I wanted and Mel, the designer, had some brilliant suggestions for other features so the whole plan came together really easily!
The kitchen display in their showroom gave me all the reassurance I needed about quality and the range of choices available was huge!
I chose a kitchen made from real wood and there was a fantastic choice of modern beautiful colours!
We had a delay in the fitting due to COVID-19 but both Mel (from Todds) and Nick from the fitters we’re in touch the whole time and communication was great!
The taking out of the old kitchen was done in a day and the preparation (which included a lot of plastering!) was smooth and problem free.
The fitting process was very logical and methodical and I was kept very well informed of timescales and the ‘next job on the list’.
Mike the fitter was brilliant, very conscientious and a hard worker. He also made a couple of practical suggestions which I hadn’t thought of and which proved to be very useful indeed!
My kitchen is now very tidy and organised and very easy to keep clean, especially with the oven being at mid-height! Brilliant!
There were a few snags to address at the end, but they were handled quickly and easily and I am delighted!
My new kitchen is beautiful! It feels spacious and modern and light and I love it! Thank you :)
A. G.
Great service and a long local established firm.
S. T.
Didn't actually end up buying anything at this visit but had a good chat with the sales guys in there about various bits and can only say thank you for the fantastic advice, will be going back later in the week. Actually felt like I mattered as a customer there, some places you go to you are just a number and that in itself is worth far more!
C. L.
Just been to Herbert Todd after going to Curry’s who didn’t have what I wanted in stock. So glad they didn’t as the service at Todd’s was exceptional. Really knowledgeable and helpful. Had what I wanted and cheaper than Curry’s. Will definitely shop there again.
D. S.
I went in looking for a freezer for the garage. Upon arrival where were no pushy sales person. After looking around for about five minutes, a sales person asked if they could help. I explained I was researching the brand so he gave a bit of background, which was consistent with what I had found online. The price was inline with other retailers. Overall a good shopping experience.
A. S.
Yes this shop looks great inside since they made it up and decided to move from Walmgate York as the store in Walmgate was getting old and outdated.
I once went down thinking I could still pay at Walmgate I got down there and found a note as we wasn’t made aware I told Mr Sims when I got back that you had shut up the Walmgate shop and set up another store in Monk Cross but still it’s a lot smarter location and building it’s a great job you’ve have done I did personally found it was much closer to get to in walmgate but it wasn’t a very good location for it to be and well hidden there mr Sims found it easy when he went in the taxi a few times.
I usually go in and like to pay the shop a visit at the end of each Month say the 29th or 30th to pay in cash the Monthly payments but for quite some time with COVID there has been days where I would have to ring and make payments over the phone with them I have arrived at the shop and wrote the number down to ring and this to pay for 3 items that we rent from Herberts the T.V, Fridge Freezer, and Washer Dryer 2 of these items have needed work doing to them and that’s why it’s so popular for us to use and rent electrical goods from Herberts as you can get them fixed by the same company who you rent the electrical goods from so very handy in that respect for us.Herbert’s will always call out an engineer but can take a while for the engineer to call out maybe 2 or 3 days if I told them about a problem we are having with say the washer/ dryer with no extra charge put on and they’ll take away any electrical items that are no good for us or no longer work to replace with new ones for them to repair or maybe to even scrap themselves.
N. W.
Excellent service,and staff
S. H.
Plenty of choice in showroom, staff were helpful and not pushy, speedy delivery and installation.
D. M.
Had a number of things from here over the years and never had a problem . This time we purchased a Fisher & Paykel hob and oven . The hob great but fan on oven running for two hours after use . Contacted HT who got the manafactuars to come out and it was no better . Got back in touch with HT and a new oven arrived within two weeks . Unfortunately one of the kitchen units was damaged while they were installing it . Contacted HT again and they sent a joiner to fix. I would definitely recommend HT if anything goes wrong there after service is second to none.
G. M.
What a great company.
From the sales team to the guys who delivered our cooker and the electrician who came out within the hour to rectify a problem all excellent and great service.
We would recommend them to anyone. Certainly a top company.
Graham and Jackie Mason
D. T.
Very knowledgeable and helpful staff. Ordered Sunday and delivered for free monday. Old appliance taken away. Very effortless for straight forward. Highly recommended.
M. P.
Went into shop to buy a freezer as the one i had broke down. Purchased the freezer and went straight home and the goods were delivered within 15 minutes. Excellent service and very helpful and polite staff. Highly reccommended.
l. p.
A pleasant experience with Herbert Todd's sales department , good and helpful advice .
J. B.
The two electricians that came to our home did a really good job fitting new electricial fittings. Very clean workers leaving no mess at all. Would certainly recommend this company. Many thanks.
V. T.
Friendly & knowledgeable staff & only too happy to help. Excellent 🙂
M. C.
Got exactly what I needed at a good price The chaps delivered fitted and took the old one away
Excellent!
r. s.
Went for advice on our tv, and they didn't have what we needed but staff went out of there way yo help find in another store, highly rated customer service
J. E.
Not enough choice to look at in store unfortunately, a bit of a let down.
s. r.
I have to say i am most impressed with the service i recieved from you this week my fridge broke down on wedensday rang up about 5pm to order a new one over the phone and you arrived thursday morning at 10 with replacement and took the old one away so thank you very much and i will recommend you to anyone who asks
w. w.
Gave outstanding service , the technical advice was great, everything was well organised. Delivery on time with most helpfull delivery and installation. Will definitly use them again.
R. C.
Excellent service. Called in to order washing machine at 9.30am, it was delivered and installed by midday.
s. c. s.
Very friendly and helpful staff they dont pester you leave you to look in your own time.. I will use them again..
J. M.
The best shop in York. Experienced staff, always someone available and great stock.
F. T.
Super staff, super products, nice to have a personal service. Great.
L. T.
Wouldn't shop anywhere else. Local business with great prices and brands and a better service than the likes of Currys
A. M.
Very knowledgeable and helpful staff. No pressure to buy.
J. P.
Family firm with efficient and helpful sales people.
L. B.
Good but limited range of TVs
m. b.
Great service. Prompt delivery.
J. B.
Very helpful staff member guided us in range cookers..
G. D.
Excellent customer care. Great range of products
L. U.
Friendly and professional service and lots of stock on display.
P. R.
First class service got what we wanted - defo go again
T. C.
Get our electric things here from knowledgeable and friendly staff
E. J.
Very good experience.helpful efficient.
L. R.
Very clean and very good service
B. S.
Staff friendly and helpful.
J. R.
Great service and selection of range cookers
C. A.
Very helpful seem to know what they are talking about
J. N.
Very helpful staff. Very knowledgeable
D. H.
They are very helpful and full of expert advice
C. D.
Love the smeg zone and neff cooking centre
M. D.
Has good customer service
M. B.
Brilliant modern electronic units for the kitchen
C. C.
Easy access for wheel chairs.
j. A.
God shop
P. F.
Very helpful staff
B. K.
Personall sevice at the right price in York
D. A.
Good to deal with.
P. M.
Independent store
D. A.
Had what I needed.
C. S.
m. a. m. S.
K. C.
A. B.
S. J.
A. S. (.
D. E.