Reviews of Sentinel - Volvo Cars Tottenham. (Auto Glass Shop) in London (London).

Sentinel - Volvo Cars Tottenham

294 Reviews

206 Comments

Auto glass shop

Volvo dealer

596-598 Seven Sisters Rd, London N15 6HR, United Kingdom

Description

Information of Sentinel - Volvo Cars Tottenham, Auto glass shop in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Sentinel - Volvo Cars Tottenham

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Sentinel - Volvo Cars Tottenham

p. l.

It's a shame Google only gives 5 stars and not more! Big thanks to Richard and Karan for getting us into our XC60, really great sales and customer service througout the exchange. Looking forward to driving the car and a long term partnership with Sentinel. Highly recommended. Thank you

P. A. K.

My family and I have been looking for a 7 seater for ages and popping into Sentinel Volvo Tottenham branch we were instantly greeted by Navadini … not only is she sooooo professional she goes out her way to carefully explain the options and customises exactly what we wanted. Very professionally Navadini took my details and gave me choices and I went away to think about what was best for my family and I under no pressure. Couple days after we came to a decision Navadini gave us such an easy process, paperwork was done, bank transfer was done, insurance and road tax was done, Gap- tyres-alloys-insurance was explained, such a wonderful experience. To top off the whole experience Navadini herself came to my workplace and done the handover, extremely happy, very personal and so overwhelmed. Navadini explained how to use the features, showed me carefully how to charge the car, how to park 🤣 Even after sales, she has offered me extra support and guidance and the communication and customer support is 100/100. Thank you guys so much for a wonderful experience and YES I have named my car RICHARD after the general manger. love PHONG (13/08/2021)

J. P.

We are so luck to have Navadini as our sales consultant. Very patient to the new Londoners with limited English vocabulary. She explained everything to us, including the options/customises, and done every paper works for us.

T. B.

I visited Sentinel showrooms yesterday to inquire about the purchase of Volvo XC40 P8 and was helped by Navadini Vijayakumar. I write to express how impressed I was with her assistance in patiently taking me through my options and reassuring me about the particular concerns that I had. At the end of our meeting she had removed all doubts in my mind and convinced me that I should buy this car from Sentinel. I hope to be ordering the car through Sentinel next Monday (28th) or Tuesday and wanted to express my personal gratitude and appreciation of the help that Navadini gave me. She is a gifted young woman with excellent personal skills and a great credit to your company which I'm sure that you realise. I felt impressed enough to take the trouble to write to express my appreciation - sadly, today, it is all too rare an experience.

R. W.

We have been using Volvo Tottenham branch for over 2 years now in which the Parts manager has always gone above and beyond to source parts and special tools. He is a credit to there team in which I hope he is recognized for his performance as he will ensures he goes the extra mile for his clients. Sandiep thank you for your help.

S. J.

10 out of 5 *stars*. I cannot recommend a better dealer to buy a car from. I had spent weeks looking for a specific XC90 but was luckily able to find one, after being recommended to visit Sentinel from another dealer; and with the help from Navadini & Richard I was recently able to purchase my very own, dream XC90. I have since been loving the car and have made several adventurous trips with it. i cannot express how happy i have been with the whole Volvo experience. Again, I cannot thank Navadini enough, for going above and beyond to help ensure my requests were always complete and followed up; Listening to all my questions and always keeping me in the know of any updates to my vehicle. You made my car buying experience a breeze. thank you so much :) With the amount of trips im taking i will definitely be back soon for a car service. thanks again Stevie J

c. s.

Navadini at Sentinel sales was a pleasure to deal with. Friendly, efficient and very communicative. They will be more first choice for my next Volvo.

D. J.

Brilliant experience buying an approved-used car from Sentinel. Navadini went above and beyond and the whole purchasing process was wonderful. Very pleasant and straight-forward to deal with and fantastic follow-up service. The process for getting the ownership (V5c transfer) could be more efficient but that is down to Volvo HQ and NOT Sentinel. Navadini is a star!

G. B.

I am a customer of theirs, although a bit disenchanted. They didn't get back to me when I phoned with a query. Emails bounce. Service work seems to be good, except expensive (as you'd expect with a main dealer, I suppose). They park your car on roads where there's a risk of getting ticketed. The service spaces on their own site are taken up with vehicles for sale. To be fair, I can't fault the work they have done when servicing the car, and they are pleasant to deal with, once you can get hold of them!!

P. G.

I phoned up and Monica on Reception was so helpful and empathic. I was panicing on how I was going to get my vehicle towed to the garage. She made some great ideas and suggestions and it's going to make me use Volvo Sentinel more. Thank you Monica !

H. P.

We had arranged a test drive for a Volvo XC60 Recharge Inscription. Navadini looked after us and she was great. We felt very welcomed. Navadini vas very courteous, very helpful and managed to strike the right balance between being present to answer our questions and giving us space to discuss in private. Everything was well organised and the car was ready when we arrived. Navadini made the whole experience a real pleasure . Thumbs up to Navadini and Volvo Sentinel. Great! Highly recommended!

m. h.

Monica has provided excellent customer service. She went above and beyond to help find a solution and took the time to understand my personal circumstances. A refreshing change from many companies’ approach - my experience has left me a very happy customer.

M. M.

Navi was very proffesional with an engaging approach to selling cars. After finding the right car for me and agreeign the purchase there was detailed walk through of the car how it works with follow up calls. She helped with the things I forgot. Nice to talk to. Altogether a nice buying experience

C. P.

Hassan at Sentinel Volvo sourced us a ex demo XC40 plug in hybrid for a great price when they were incredibly scarce due to the chip shortage. Perfect colour and specification. The whole process, including sorting the finance and fixing some minor paint imperfections, was incredibly smooth with great communication throughout. Karan was also really helpful in follow up when Hassan was on his holidays. It is a packed in and busy dealer but they provide great service and we could not be happier with our purchase and the deal they did for us. A honest dealer that will look after you and will reply to emails almost immediately!!! A rare find.

C. H.

Well staffed, my car serviced was well done. And completed to its very best with minimum distribution caused. Highly recommended!

A. A.

I met with Nav who was brilliant, she was well informed about the XC60 had a very nice style and was a delight to deal with. Arranging the test drive was easy and she followed up just as she promised.

e. f.

Had the best experience ever! Richard did his best to find us the car that matched exactly our expectations and Navadini was the best after sale agent ever. She explained everything to us in details without rushing at all. She was also very patient with our two kids and went to find some pen and papers to keep them entertained. Best car dealership’s team!! Cannot recommend enough!

J. F.

Excellent experience. I initially inquired about a vehicle which sadly had already been sold. The sales manager went out of his way to find me a suitable vehicle from their stock, and went above and beyond in getting the best possible part exchange value for my current car. The car he found was actually a far better option than the one I originally looked at, and the deal Richard worked out for me is outstanding. The whole deal was organised and the new car delivered in a matter of days. After sales communication has been superb. I couldn't be happier with the car, and would without hesitation recommend Sentinel if you are looking for a new or used Volvo. Thanks!

O. F.

There is a calm yet professional atmosphere at this dealership. They are friendly and treat you with respect. I have purchased my last two cars from them and also used their servicing. I live quite a distance from them but don’t mind making that journey at all. I highly recommend them.

D. E.

I recently purchased a volvo Xc40 from Volvo cars Tottenham, the young lady in sales who handled my purchase, Navadini was excellent, very efficient & helpful. And afforded me curtesy & time to decide on my purchase. I have no complaints on my experience. Thankyou Navadini 👍🏿

M. C.

Have been coming to Sentinel Tottenham for the past few years for my annual service and parts repairs and replacements. Efficient booking system, car drop off and collection is always a breeze - extremely hardworking, fast and friendly team at Sentinel. Quick to respond and resolve issues, ensuring that customer service is top notch, and something they can be proud of. Big thank you to the team, especially to Monica at reception, for her very warm welcome and care. Will return for my future annual service and repairs.

k. h.

Great Service & MOT. Thank you for the prompt collection of our vehicle in the morning along with regular updates on the progression of the car Service and MOT. The guys went an extra mile in accommodating our requirements including the car detailing/valet. It was returned the same day looking sparkling New. Highly recommend Sentinel, Great Job will definitely be back.

W. M.

Terrific service was given when I visited the dealership. I was unsure whether to purchase a Volvo not knowing too much about the history of the company. I was met with a enthusiastic individual, I believe his name was Hassan. Who showed me around and made me feel welcomed in unfamiliar waters. He answered all of my questions and shared great details into each particular vehicle. I went for a car that suited my life style and practicality (V40 R-design). I was thrilled to leave with a sophisticated and aesthetically pleasing vehicle, that ultimately met all of my needs. I would most definitely recommend this dealership with there professional support and Volvo to any person looking for a new refreshing driving experience.

D. S.

I would like to take this opportunity to thank and state the fact the best customer service that I have had for the last 10 years was this morning by a beautiful lady called Monica . I would recommend anytime. Many thanks

L. H.

Excellent customer service from Navadini in sales. We spoke about my needs and she recommended a car based on that, which was perfect for me. Unfortunately she did not have one due to a shortage of used cars, but promised to call back. I have spoken to over 15 car dealerships all of which have promised to call back and never have. Nav called me back today to see if I am still looking and to ask if she can help. This is great customer service whilst also being very personable and friendly. Nav even recalled the name of my daughter which shows her attention to detail. Very impressed.

P. C.

Bought a vehicle and was assisted by Navadini. Being a woman sometimes sales people rattle on expecting you to be well versed in cars, but she was patient, courteous and explained everything in simple terms. I test drove the vehicle from my home at my convenience, and she sourced a great deal for me, and I felt she genuinely cared that I was totally happy with my purchase, and had it delivered to my home also, making the whole process very comfortable for me. She made all the laborious paperwork so easy for me and I really felt at ease. I will definitely be returning when it’s time to upgrade, and hope to deal with Nav as long as she hasnt moved onto pastures greener

M. S.

Best service you can dream from a car dealer. I have been delighted at every point in the process. Particularly worth highlighting the empathic, humane approach from Navadini and Richard. Never expected to feel so good about the process when buying a car.

J. R.

Purchased a used XC90 in Feb-20 during the Covid lockdown. Sentinel provided a simply fantastic service. The car was delivered to my door by a friendly salesman (Oneil) for a test drive. Various measures had been taken to ensure this was done in a Covid secure manner. Oneil provided a thorough overview of the car to help my wife and I familiarise ourselves with the vehicle’s features. He was incredibly knowledgeable and took the time to answer all our questions in detail (despite him standing outside in the freezing cold due to social distancing). We agreed a very competitive deal that we were delighted with. The car was scrubbed, polished and delivered within 48 hours with a full tank of fuel. It was a quick and easy transaction with attentive service. We would have no hesitation in buying from Sentinel again. Thank you Oneil and thank you Sentinel!

A. B.

I popped into Sentinel about a year ago and had a good chat with Karan about what I was looking for, my budget and my timeframe. He kept in regular contact with me and when I was ready to make a purchase, Sentinel found me a great deal on an XC60 and the whole process was very smooth. There was a slight problem with the car - I had Apple CarPlay installed, but it wasn't working properly. I popped it back in and it was all fixed in about 10 mins. Everyone I dealt with was courteous, helpful and knowledgeable. Highly recommend these guys if you're looking for a new or used car.

M. R.

Simply the best dealership I’ve ever had the pleasure of dealing with. Perfectly patient and constantly available with answers. They were never annoyed or pushy around my chopping and changing. Richard and Nav were simply exceptional. I’m now a Volvo lifer.

V. M.

I had the pleasure of dealing with Navadini in sales when I was purchasing a new Volvo XC40 plug in hybrid and doing a trade in on my current diesel car that did not adhere to the new standards for the ultra high emission zone. She couldn't have done more to help us in making our decisions and teaching us to use the new technology, which was definitely a concern. She is a real pro at her job

L. M. (.

We always buy our cars here. Everyone who works at Volvo Sentinel is really nice and helpful. Also their servicing has always been great. Highly recommended.

M. N.

As I was looking for an ex-demonstrator V60 CC, I contacted several dealers nationally who had such car available. Richard got back to me promptly with a very competitive deal. With clear and direct communication he answered all my questions and adjusted the deal to suit my needs. Out of different dealers, Richard stood out with his professionalism and focus on customer service pre and post sale - and of course a very good deal offered. Nav took over and finalised the details, and also handled the pick up of the car. Again, the experience could not have been better. Nav was very personable and most certainly lived up to the expectations Richard had set in terms of customer service levels. My experience dealing with both Richard and Nav have been second to none. I will definitely come back when it’s time for a new car. If service levels and deals offered are similar then there is no need to go elsewhere.

W. S.

I was on the market for a Volvo I was lucky enough to find one with these guys at Sentinel. After chatting to a few other dealerships and got "Our cars are competitively priced" put to me. It was a pleasant surprise to talk to Richard who gave me a deal that was enough to make me happy and for him not to lose his job. Happy day all round! I was passed over to Karan Gujral, Sale Exc who brought the car to my abode the next day to test drive. He sorted out all the good stuff and threw in a set new No Plates as I have private ones going on. Small things matter! I have a gleaming good as new car which is fab. Couldn't be happier so 5 stars to you guys. I hope the after care will be as good. If you're after a new Volvo give Richard and Karan a shout, you'll be looked after.

J. D.

I have recently purchased a CX40 from Sentinel Volvo cars. The car was brought to my home for a test drive by Navadini she was excellent at answering all my questions and had a great knowledge of the vehicle , after the purchase ive had phone calls to check that all is ok.

h. a.

Prior to purchasing I received great communication with Richard trying to source the right XC90 for us. In the end we came to the showroom and Nav helped us through the specs on each version of the XC90’s to find the best car for us. The service received was exceptional compared to Volvo Chigwell who have no customer service skills/knowledge of Volvo at all. I would give Nav 10 if I could as her detail on the admin to receiving the car then the follow up on all the extras we requested have all been dealt with. She even managed to keep our little ones entertained throughout the whole buying process. Now it’s just a pleasure to drive the car we set our hearts on and has fulfilled our faith back in Volvo since our terrible outcome from Chigwell Volvo. Will definitely be back to replace the car in a few years time.

C. O.

We recently purchased a Volvo XC40 from Volvo Cars Tottenham, Navadini took us through the process from start to finish and was extremely helpful and responsive throughout. I'm very happy with the service received and my new car!

M. A.

We had a really good experience with Volvo sentinel thanks to Navadini who was very helpful and patient. We visited so many car dealers but Navadini was the one who really helped to choose a car with the right options. Thank you very much . 5 star service by navadini Yavuz

C. R.

Dear Matt, For the last few years being your customer, the customer service provided by Farouk, James and Sandiep has always been outstanding and always honest when getting my yearly car service, but also when ordering any parts...etc. Previous Mechanic Trevor and present Mechanic Mo and your receptionist Monica, plus all your other staff are friendly, polite and courteous at all times. Even though I do not stay local, but the round trip of 24 miles is worth the journey. Y our staff are always honest in service quotes or part prices and never trying to make a fast buck, or be dishonest in creating extra work when not needed. I wish you and your staff all the best. Best Wishes Cy.

J. B.

Brilliant experience buying a second-hand car from Sentinel. Navadini and Richard went above and beyond to make sure I could comfortably and safely test-drive the car and made the purchasing process a breeze. Very pleasant and straight-forward to deal with and fantastic follow-up service.

r. g.

As A Trade Customer to Sentinel Volvo - we have always had excellent service from the trade team at sentinel Volvo. Such forward thinking and will do anything to assist and get parts to me asap. Service is better than Top class, these guys will go beyond their job to aid myself to get jobs done. Very attentive and on the point always. Never do i have to chase them for anything. they have exceeded my customer expectations from a dealer and only wish other dealers could follow suit with the service provided by the trade team/service team at Sentinel Volvo - Thanks guys - Keep up the great work. - Hopfields Auto Repairs

E. C.

We worked closely with Richard and Nav on the purchase of our new XC40. Although it was in challenging times throughout lockout they were excellent. Nav drove the car to us for a test drive and gave us plenty of time to make a decision. I would highly recommend them and the car is great.

s. r.

I have just purchased a 1year old v60 from this dealer ship and I couldn't be happier with the service I got. A lovely lady called Nav was my first point of contact and I found her very pleasant and helpful. I was not pressured in any way with the hard sell some dealers try and was given plenty of time to view the car, go for a test drive, look round kick the tyres and think. When I asked a question it was answered, what more can I say. As we got to the money side of the deal instead of the usual bs, they said how much the car was for sale for, I made a an offer and then the deal was done. Fantastic. Collection / handover was very good and everything was ready when they said it would be. From my experience with the staff I dealt with and the ease of the sale this garage will be the first place I go to when it's time to change again. Thank you all and especially Nav 5*

D. R.

I found Navadini Vijayakumar of Sentinel Volvo to be a great help in process my recent Volvo purchase, she really knew how to explain the various functions and prepared and explained all the paperwork really efficiently. She instilled immense confidence in me that I was buying the right vehicle from the right firm.

E. L.

I love my Volvo and I will recommend the service and advice as well I received from the team. Richard and Nav were listening my needs, were understanding my budget constrains. Nav came by my house twice for test drive, she was answering all my questions and Richard was clear on the answers to my written questions as well. I bought the car but I definitely bought the selling approach and service too. Thank you

V. T. W.

I am absolutely delighted with my recent purchase of a Volvo XC60 from Sentinel in Tottenham. From the moment I got in touch with them, Navadini was very friendly and knowledgeable and made the process very simple and straight forward from start to finish. There were clear guidelines in place regarding Covid and I would certainly recommend purchasing your next Volvo from Sentinel. Thanks Nav!

P. A.

had a lovely experience buying our car at sentinel volvo. special mention to Navadini who really went out of her way to ensure we were looked after. thank you for your help and will definitely be back here again!

D. K.

Great experience purchasing a Volvo from Sentinel. Seamless and without flaw from start to finish. Great service from Matt, Richard and Nav who all did their part in sourcing the car and making the entire process an enjoyable one. Great aftercare too, especially from Nav! Many thanks.

L. H.

I bought a V90 from Luke at Sentinel Volvo. I have to say I was very impressed. Initially communicating via email, his responses were quick and he ensured that I got exactly what I wanted. When I said I was interested in the Polestar upgrade, he let me drive his XC90 so I could compare and decide if I wanted the upgrade to my car - I did! There was none of the usual sales patter or pressure, just genuine conversations between two blokes interested in cars. If you're looking for a Volvo I would definitely say make the effort to get there because the service, the cars and Luke are worth it. And, if you like a bit of performance with your car, get the Polestar upgrade added. Definitely recommend.

A. F.

Really great experience with sales agent Matt. Even though we ended up not getting the car (due to issues entirely not related to Sentinel), the entire process was so much smoother and more friendly than other dealerships I was visiting. Matt was knowledgable about the vehicles, always responded to questions very promptly, and tried to accommodate to my availability as much as possible. I would definitely recommend Sentinel and Matt in particular for anyone looking for a new car!

M. M.

Saf who works in service department is absolutely amazing !! He called to give me an update regarding my car and was so friendly. What a great asset to the company !!

A. T.

Junior gave me the best Customer Service experience I have ever received from a Garage. Despite everything costing me c.£1,500 (lots wrong with the car) I will be picking it up with a smile on my face. Junior opened up early on a Saturday because he could see I was stranded with my wife and kids and went on to report back on progress on the car every day. He is incredibly polite, efficient and generally made the whole process a joy. This level of "above and beyond" service is exactly why I will continue to pay more for a proper Volvo dealership rather than go to Bob up the road! Please give Junior a raise!!!!

R. H.

Last Monday (08/04/19) I made a call to Sentinel to enquiry about a V90. Luke answered the phone and within two hours we'd arranged a deal and I bought the car! I went back to Luke a day later after deciding that I wanted a two bar, mud flaps and the Polestar upgrade and it wasn't an issue. Luke came back with the costs in minutes and again it was sorted. We arranged to meet in Bristol (on the Friday of that week!) to handover the car, as I live in West Wales. The car was delivered on time and was exactly as described. I couldn't ask for better service. There was no pressure or no messing about. The whole process was brilliantly simple. If you're looking for a Volvo, do yourself a favour; make it a painless experience and give Sentinel a call. I'll definitely be coming back when its time to change the V90!

D. H.

Partner went in for a look called me an hour later asking what I am doing. 2 hour later we became a proud owner of a beautiful XC40. The only down side was that we could not drive it off there and then. We found the hole experience of spending that much money too easy. From the smile of the receptionist on arrival to the exclusive service from the Manager Richard. But the star of the showroom by far is Nav ( Navadini) listening to all we said and acting on most request,to all the follow up call. We felt that we had a 5 star treatment.

J. G.

Fabulous business, great customer service. Buying our new car has been a delight and a pleasure, not least because of Navadini Vijayakumar. She has been wonderful - friendly and helpful but utterly professional and completely knowledgeable. Thank you, Nav.

W. W.

A real top quality Volvo agent. Very experienced and their thorough knowledge of the range makes a huge difference in their diagnosis, repairs and servicing. Friendly and efficient staff offering great service at a decent price. I'd recommend them to anyone

J. C.

Having bought a used Volvo S40 in apparently good condition, but requiring a service, I wanted a service for the car and a diagnostic to check all was well, so took the car to Sentinel hoping that as Volvo specialists they would identify and explain any issues with the car that were not apparent to me and would give an honest recommendation for the best course of action, in addition to providing a good service. They were excellent in all respects. The procedure described on the website service page was, in retrospect, exactly what happened and was very reassuring. Mike advised me on points of service, and explained in a friendly way what to expect from the car after the thorough diagnostic. The whole service, including diagnostics and wash, was carried out that day in what felt very much like priority time, although the workshop of course also works with higher specification, newer Volvos. Mike is clearly very experienced and was most welcoming. I am glad to have the Volvo service promise from Sentinel including advanced breakdown assistance. Essentially my mind was put at ease and my S40 is running perfectly. As a previous Saab owner, I am grateful to Sentinel for helping me get the most from the other safe Nordic choice, and not to regret the transition!

N. R.

I believe in the quality of Volvo Cars, strong and sturdy, relaxing to drive, a car that doesn't need to be rushed through the revs or gears speedily, but kind of cruises to 40-50mph for dual carriageway driving in town. Likewise the Dealership of Sentinel; I believe in the integrity, and skill of their staff, their Engineers; my dual fuel V70 has I believe greatly improved since I had the gas distributor replaced, albeit an expensive task, I am believing it is more economical at 2.4l. The are amenable to discussion of invoice in a relaxed manner. However, although I booked in a month before, and delivered the car by 0740h on the day in question, the Service and MOT, plus 2 fluid hose replacements, the car wasn't ready until late the following day, and they didn't get back to me when I rang at midday. Perhaps a small point against the need to get the mechanics correct. But such factors niggle a bit. Actually, humanly, they made an error with the price of an estimate due to a decimal point incorrectly put, thus labour estimated 10x actual value. Lucky I was smart enough to note it was far to high for the job. A nice firm, friendly staff, and helpful.

R. W.

Excellent: Sentinel obtained the part overnight, were helpful over the phone and really friendly in person - thanks so much!

S. L.

I must say that it's joy to speak to Monica, customer service, very professional despite some hiccups with the service engineers, an area that needs some improvements.

C. P.

What great customer service. I purchased a car from Sentinel and they made it so easy, I left the showroom feeling confident and they really looked after me. I would definitely use them again and will be having my car serviced there.

L. B.

Absolutely first class service from the team at Volvo Tottenham with the purchase of an approved used XC90. No hard sell, expert knowledge and a really pleasant team. One of the best dealer experiences I've had. Go, see, buy and enjoy.

C. R.

I had my company car serviced on this location. I received a very good service, my car was picked up from my working location in the morning and brought back in the afternoon. The representative person for the company was Valentin which did a very good job. Even given me a ring the day before for confirmation and a kind reminder. I also received an interior cleaning service

I. V. L.

We wanted to buy an XC60 but drove off with the very snazzy denim blue brand new XC40 , thanks to the wonderful sales lady Navadini She was extremely helpful , very knowledgeable, efficiënt , genuine and courteous The car is just amazing , we are so pleased with it Navadini , you are a real asset to Volvo Sentinel !

M. A.

Since my first conversation over the phone with Mr. Luke Simpson at Sentinel Volvo until collecting my new XC40, it was an excellent and smooth experience. For top notch customer service, best possible price of my SUV and excellent assistance I got from him, Sentinel Volvo is highly recommended without a doubt and once again thank you to Luke.

R. K.

I had very good service from Sentinel who were clear and open about what I could expect from the service and costs involved. The only reason it is not 5 stars is that the car took longer than expected to be returned (Weds am - Fri pm) and the MOT certificate was not included so I need that to be posted to me. The actual service though was very good and I was kept informed throughout and I am very happy with the work that was done.

N. L.

I came to Sentinel from Braydons, who have sadly gone. I am glad to find an able replacement, though, and I was impressed with all the extras on the service. I didn't know in advance about the roadside assistance and had just that afternoon bought a year's cover! I will have to cancel it.... I also didn't know about the courtesy car (I got the bus, no hardship). But it was a lovely surprise to find it clean! I've been remiss in that department. And they found my lost glove, a bonus. About money, I always expect a decent service to be expensive, and they did keep me informed about the cost. As I'd only bought the car a year ago it was disappointing, but not their fault. Anyway, I'm glad to be in safe hands again, though I will miss Braydons, a landmark gone for ever (sob). I hope they remembered to give me my £50 off, I forgot to ask....

A. M.

I always dreamt of an XC90, but the missus wold never approve the budget, so I compromised for a XC60. Went to the dealership to purchase the car, left the dealership with s90. Am I the most happy customer they had this year? YES I am! Lucky for me I met Luke (for the second time as this is the second purchase from the dealership) and he helped me make an informed decision on what I should buy. Also the whole process took less than an Amazon Prime parcel to arrive. Overall happy with the customer service I received.

W. J.

Really great service, polite and friendly staff. Karan helped my buy my first Volvo V90 which is a dream and Luke was also very helpful. Highly recommend

F. M.

We bought two cars from this dealership. Karan and Richard were very professional and helpful throughout. I would recommend Volvo Tottenham to anyone looking for a new car.

D. M.

I brought my car in for the yearly service. Walked away with a free upgrade on software, winter checked - anti freeze fluid top up etc - and more than I was expecting. All in. I was told all these extras are inclusive on top of the normal service and as standard to them for being a Volvo centre. More for my money. The team is very helpful and friendly too. Definitely recommended.

h. s.

My car has been serviced by sentinel for a number of year at this site as well as their previous site in Palmers Green. I have always found them to be accommodating and pleasant. The charges are reasonable and they always ask before conducting any major works. The car come back thoroughly cleaned and in order. They are keen to sort out any problems with you personally. Recommended

M. M.

Great service and very good prices for an official dealership, my Volvo was clean and ready to go for another year. + Service, reception. +Prices and quality +Location is OK The only downside is that it's quite hard to park (busy access). Great overall!

M. P.

I am very happy with the work done on my car and despite the work being more expensive than I was expecting, I am happy to have had it done. The car is certainly going better than before it went in for the service. I also appreciated the fact that other than the service, I was consulted on the additional issues and the costs involved. What was less good was having to call repeatedly to get news on progress without any luck until I heard on Saturday mid-morning that my car was not ready. This was disappointing - more so because I had mentioned when I delivered the car on Thursday morning that I would need to pick up my car on Saturday morning latest. So I had to buy expensive train tickets and change my travel plans. Once I did speak to James it all became clearer, and he did apologise and tell me that a serious backlog of cars was the responsible for the delay. I found James helpful and pleasant to deal with. Hopefully next time I will get the required information in time and not have to chase for it.

F. C. C.

Finding a garage you trust completely is almost as difficult as finding a Donald Trump speech without fibs. Having found Sentinel I can’t imagine dealing with anyone else. The service is personal, professional and prompt. All the advice I have had from them over the 15+ years i’ve Been a Volvo owner has been impartial and helpful. I really can’t recommend them more highly.

c. s.

I bought a used V90 six weeks ago and had a few problems with the product but the excellent support and service I received from Richard, Karan, Matt and the team more than made up for it. I can't rate the service highly enough. Thank you

D. F.

Luke Simpson was fantastic throughout the whole process of buying my XC90. Very friendly, knowledgeable and quick to answer the phone when I had a question! Highly recommended

A. O.

As i entered the premises i was greeted by a Mr Karl. He was a true Gentleman very helpful and knowledgeable. After beeing offered a drink and a seat i liked how Volvo s showroom is elegant like its cars. I test drove a XC90. I loved it. He explained all that i needed to know and even offered finance. 6* for customer services and Mr Karl.

I. V.

So far the communication and customer service over the phone is fine. A bit on the expensive side. Will see what happens when the car is in for some work at the end of the week. Update 11.10.17. Well after few problems with my car I want to say big Thank You to all the people from the service department and especially Trevor ( the technician who work on it) who has been very helpful and supportive during the time when the car was not right!!! Keep the good work guys! 😉👍👍👍

p. m.

a very good car service / maintenance experience, but expensive (i understand the reasons so value and service for money always a consideration moving forward). Confident that the work was done to a very good Volvo approved and controlled standard. Appreciated the single mechanic contact (Trevor) from the start and that he followed through during and after the service was completed. Larkhan very effective as usual.

S. W.

As a previous customer of Braydon Motors, the transfer of the business to its sister company Sentinel has maintained the high standards I have come to expect. I have used Braydon/Sentinel for many years and they diagnose any problems quickly and with the minimum of fuss. James and John (From Braydon) in the service department are the more personable and I always ask to deal with them when booking vehicles in. My personal experience is that servicing is thorough and of a high standard and their knowledge of older models is unsurpassed. Based on my experience on using them for nearly 10 years I would recommend them to anyone easily

S. H.

I purchased my car here in 2020 and the guys did a brilliant job. The team also did a great job with my first service and went above and beyond to help.

A. E.

Sentinel is consistently one of the best in Volvo service. They provide expert service and advice, and are clear when trying to satisfy customer expectations. With Sentinel you know your service situation and what it will cost. Prices are reasonable and the service is excellent.

B. G.

Phone never gets answered for repairs, better to press one for sales, then it's answered. Reception is clueless over the phone and in person. Booked appointment, no card from r appointment, no reminder sent prior to appointment.

J. B.

I am delighted to share my very happy experience when dealing with the team at Sentinel. Top quality customer care in every respect; quick replies; positive attitude; helpful in all matters; decent; kind and patient. This is service as it should be.

J. S.

Great experience at Sentinel. Many thanks to Navadini for the excellent pre and post-sales service and to Richard for all the helpful info and for going the extra mile to find me the right XC40.

R. T.

I'm not sure if they were short staffed or if the time management is always this poor. It took a long while to drop my car for a service and to pick it up, dropping off my car was somewhat acceptable because it seems they have to park the courtesy cars far away due to lack of space on the road adjacent to the workshop, but still I waited over 45 minutes to drop my car off. Picking it up took even longer which was weird, I left the courtesy car on their front door and my car was parked on the other side of the road. Maybe because it was Saturday and everybody was on weekend mood... In any case I would visit them again as I believe this was just a temporary issue, and the bottom line is that all that I asked to be looked at was so and fixed if it needed be.

K. M.

Initial sale was quick and easy but 2 faults required it to go back. Getting hold of after-sales care was extremely difficult, and took 3 weeks before it got taken back, then returned without letting me they'd returned it (and where the key was hidden). Then I found the car tax, which I'd paid for in the sale, had not been paid to the DVLA, so I've been driving an untaxed car for 6 weeks. This was fixed quickly when I notified the garage, but was unfortunate.

R. W.

Sentinel MOT'ed and serviced my old 1992 Volvo 940 and it is running superbly. I always flinch a bit when it is time to pay the bill but 20% of it is VAT after all. I really like the way Sentinel deal with customers, even though they are often very busy, and James is always especially courteous. I will be back with the XC90 I bought from them when it is time for it's MOT

P. M.

Best Volvo garage in town. Chris did a amazing job. Very trust people👍👍👍. Thanks to everybody

G. H.

Fast, honest and reliable service. We bought a second-hand Volvo XC90 from Jon. The after-service has also been top-notch. Thanks very much Jon! We're enjoying our new/used XC90!

P. S.

I have been a Braydon customer for years and Sentinel take that great service and improve it. They even cleaned my car this time. Thoroughly recommend, no matter what age is your Volvo (mine being X reg)

r. r.

Sentinel Volvo is the real deal. Utterly helpful, fast and exceptional service. Staff is not trying to sell you anything you won't need, and keep in touch during the service with regular updates on progress or findings. I shall return and reccomend them in a heartbeat.

K. B.

Junior was a total star. Notwithstanding that I was in a bad mood at the thought of dealing with car issues, and notwithstanding that more work was needed, and thus more expenditure, than I'd anticipated, I ended up grateful for the work done and delighted with the whole experience. Junior was very patient at explaining what was needed, and why, and the car was returned working like a dream, with all sorts of niggling issues resolved. I couldn't have been happier.

j. n.

Had an MOT here for my V70 and some small parts replaced. Such excellent care, nice people, going above and beyond, and saved me quite a bit of money

t. s.

This is the second service I have had, and can not fault the service. I have read other comments about high price but I personally believe these guys are comparable to others, however you pay for what you get. I don't live close to the dealership (there are others closer) but have always been happy with the post sale service I have received, Brad is always on hand to pick up and drop off the car to help me out as said we don't live close by

S.

Lots of waiting to be seen on a pre arranged appointment. Spoke to 3 people people before someone dealt with me. When the someone was dealing with me, didn't say he was. Just completed paperwork and handed over to workshop staff. All seemed a bit of an odd customer service experience.

G. K.

Great people. For servicing and repairs always ask for Volvo Personal Service. Speak with your technician

C. C. P. U. L.

Matt Worton at Sentinel is a delight to deal with, like his father Bernie (Braydon Motors). As a result we have an immaculate near new car at a great price. And we know it and us will be looked after by then for years to come.

J. S.

Sentinel has serviced my car for four years and I have always been pleased by there good customer service and expertise. Also its cheaper than my local Volvo dealer.

S. D.

I dealt with Luke and from the first phone call to driving the car off the forecourt the experience was a positive one. A fair trade in and realistically priced car. Would happily recommend.

H. Y.

Bought a car from Shah and was very happy with the experience and customer service provided.

N.

I have dealt with Sentimental Cars (Matt, Luke, others) for nearly a decade and at every moment they were amazingly supportive throughout the entire period, responding immediately to every query and took care of anything we asked. I can't recommend them highly enough.

M. D.

Excellent customer service from the parts manager, sorted out the problem when others didn’t know what’s going on. Definitely recommend to any Volvo owners in the area and beyond. Mo

C. D.

I've been a long term customer of Braydon which merged with this company. Since they have merged I do not have the same personal friendly experience. I feel like one of a billion faceless customers, I don't like having to book in via an operator and made to wait and be cut off or passed to sales when I'm waiting etc etc. It's just not the same experience. I've started using another company as it's such a frustrating ordeal.

P. E.

The service I received was wonderful prompt and professional. Matt helped me throughout and I have now booked an MOT with them. A courtesy car was provided and a drop off and collection service also provided.

D. H.

Sentinel were very helpful and efficient, as usual. The car was collected, serviced and MOT'd, and returned to us. The problem we asked them to look at has been resolved.

B. D.

Excellent service all round, managed to get my new car sorted, even during the COVID crisis, and a special thanks to Nav, as she was a superstar throughout!

K. W.

Recently bought a new xc90 here at Sentinel, the guys (matt and Luke in particular) were really helpful, went out of their way to be helpful. Really can't fault them and would highly recommend them!

P. L.

Been there for a service, and also bought a roofbox there. They couldn't have been more friendly, helpful and efficient. Big thanks to Sandiep for his patience and help.

A. T.

Awesome awesome dealership run by top people.

A. L.

Al Moklis went above and beyond to help me with a repair

G. S.

I purchased my car here. Navadini did a great job and went beyond to help.

E. B.

Sentinel sell cars, very good cars, but for me the ability to provide parts & experience for an older Volvo is a mark of quality service.

F. K.

I bought volvo v90 from this dealer and HASAN was dealing with me,it was best experience he was very helpful and honest made me fill very comfortable

T. J. A.

What a fantastic bunch of guys - especially Luke who made the process so easy. They pretty much are what every other sales team hopes to be. Would definitely recommend and buy from them again.

N. R.

Have been a customer for many years and as usual a good quality service. I was kept fully informed of all work necessary and car was returned spotless. Very pleased.

V. S.

Sentinel worked quick to deal with a lot of work on my car and gave me a courtesy car throughout. Everyone was helpful and friendly when I visited. Faultless service

H. K.

Not the most attentive, informative, friendly or professional people as you would expect in a car dealership but they got the job done so ok. Good range of hot and cold drinks available while you wait.

H. X.

bought XC90 T8 there with Luke, nice guy, good deal. Luke is knowledgeable and keep his promise, would love to do deal again.

T. G. C. -. E. R.

Extensive range of Volvos in this North London dealership. Friendly and helpful staff. The workshop, manned by Volvo technicians, is upstairs and provides repair and maintenance for Volvos.

C. L.

Really helpful service. Helped me with oil problem in car I bought at other dealership. Ian was a star

A. A.

If you have a Volvo these guys are the most knowledgeable for parts and servicing have been in the trade for a long time fantastic service

M. B.

Professional and efficient team, got a service due with them, they were highly commercial and professional. Got received by Junior, he did a great job.

E. L.

Brought in car for its annual service and MOT. Excellent service-prompt and efficient. Good value. Will continue to use Sentinel for my car servicing.

S. R.

Excellent customer service from Navadini and Richard in the Sales Team. I get the impression that they have a lot of repeat customers and I can understand why.

C. D. (.

Went to get parts for my car. Was lovely until the man realised I wanted parts and sent me up through a nasty unsafe looking trade entrance. The actual parts department couldn't have been better.

H. J.

Went in for a quick tail gate handle repair. Even though they did not have me booked as a drop and wait the job was done in 10 mins.

T. D.

The service on my V70 was good but having booked my car in over the phone I arrived next day in the morning to find that there was no record of my car in the system so not the slickest operation.

d. h.

The service was good apart from ether volvo or the hire company I have my car from did not book me in a curtisy car I had to get a train to work then back again to the garage. The good point was the drove me in my car to the train station in the morning

P. C.

Mathew is a very nice owner. James is great at service and Junior an excellent technician. Very accomodating. Nice firm to do business with.

N. G.

Very friendly, very helpful. A refreshingly positive experience all round. Not sure how expensive it was as the service cost is built into my warranty. No hesitation about recommending.

A. R.

Top dealership..real expertise and awesome levels of customer care. Better than my dad ever got at ruddy Lex Brooklands! Top outfit.

Y. N.

Great team. Everything on site.

c. r.

Very expensive cars dealer has a chip on he's shoulder. It not a Ford. I think Ford it just as good a Volvo and a lot cheaper.

S. I.

Great service + discount on parts. Free coffee in the showroom is a bonus.

D. S.

I purchased my Volvo from Luke at Sentinel and he was very helpful and accommodating. Highly recommended.

P. R.

Good service and friendly staff. If you use SATNAV to find this dealership you may find its not where it takes you, mine was a good 400yrds out.

G. W.

Excellent... Can't recommend highly enough

G. M.

Great sales service from Navadini and her team.

V. C.

Lovely stuff and great service provided. I'm very happy with my Volvo dealer!

Y. B.

Great service from Karl and team, found the car we were looking for and were able to deliver it on time (a week timeline!)

K. H.

Last minute request for the guys to sort out a few niggles with our XC60. Quick and friendly service, thank you.

I. M.

Knowledgeable staff and very helpful even for non Volvo cars. They use up a lot of local parking space for their cars.

H. K.

My friend recomended this dealer after he used them, i was generaly happy with the service i recieved and would use them again

I. J.

Bought my car from here and it's been serviced by them for years. Excellent service and reasonable rates.

P. R.

Got my latest Volvo from here (this is my 7th) customer service very good, we live in Gloucester Volvo dealer here in Gloucester not so good which is a shame

j. s.

If you have a Volvo than that’s the place you would like to get looked after, many thanks to Matt !

J. D.

This business has always provided the kind of professional customer service which is hard to find nowadays. I'm a customer of many years and the service has always been excellent.

D. W.

Sandiep and all the guys in parts are really helpful. Really great service. Always willing to go the extra mile

R. B.

Very happy with the service provided by Sentinel Volvo excellent and friendly customer care would recommend to friends and family

J. M.

Expensive service but I was generally pleased with the customer care. I'd like to give a particular mention to Mike Betts & Larkhan Singh who were both extremely helpful.

I. G. W. T. D. i.

We all have dream to go there and buy a voLvo brand new.. S60 lol

K. B.

Very professional reliable and trustworthy staff.

S. S.

Good experience with them, the best sales team, and really warm and helpful customers service.

K. I.

Knowledgeable workers and a great receptionist Anne Marie who greets you and offers you a drink and 🍰.

N. B.

Always get good service at this garage. They know what they are doing

C. P.

Easy drop off and lower than expected service pricing.

L.

Great service! Professional and friendly staff.

N. G.

Unfailingly good service. Efficient, considerate and good value. Highly recommend.

H. K.

Great service excellent customer first atmosphere. All the staff here are great.

J. C.

Monica and the team are lovely, very helpful

G. M. R.

Thank you so much for helping with the radio code

J. H.

Really grateful for your kind and quick help getting my car up and running

I. H.

Huge variety excellent service and friendly staff

M. R.

Thanks Moncia Very polite,and helpful

R. S.

Just bought the new car and love it

L. L.

Excellent customer service!

R. A.

Extremely professional and friendly people.

F. S.

I have had only the best service from this Company

L. S.

Best place to service your volvo.

L. D.

Great customer service!

N. P.

Reasonable price for servicing Volvo.

R. P.

Great Interview. Fingers crossed

d.

Really helpful staff and great services!

G. M.

Really helpful staff.

D. S.

Outstanding service but price is draining

N. B.

A very helpful and professional team!

R. T.

Having been a satisfied customer at Braydons for years, I was concerned when they merged with Sentinel Volvo but my experience has been very good to date. My car had a full service and MOT last week, and as always, James was very helpful. My wife delivered and collected our car and was pleased with their patience and professionalism. The slight challenge was the communication to confirm that the car was ready to be collected. Awaiting a call back seems to take a while but we got there in the end!

T. T. D.

Good servis and frendly team

D. O.

Very friendly stuff.Thanks for the help.

M. P.

Its ok

D. D.

ok

E. O.

Very good service

L. I.

Excellent levels of service.

Z. K.

Excellent service!

Y. L.

Good service

F. P.

Volvo

R. J.

Recently purchased our second car through Sentinel. Karan and the team were very helpful, Sandiep in spares is always a pleasure to talk to and pick his brain about technical things.

A. N.

(Translated) A community-based dealer with a very good feeling. For sales people, I am not a system that I want to sell but a weak system that keeps a good distance. It was a day when I realized that the style of sales had a big impact on selling goods. Unlike a restaurant, it is not a place that is frequently revisited, so it has three stars, but it is actually four. (Original) 非常に良い感じの地域密着型のディーラーです。 セールスの方も俺が俺がの売りたい系ではなく良い感じの距離を保ちながらの脱力系。 まだまだ物売りでは営業のスタイルが大きく影響するんだと実感した日でありました。レストランと違い頻繁に再訪問っていう場所ではないので星3つですが実際には4つです。

j. l.

(Translated) Excellent service. Always available for customers wholeheartedly .. (Original) שירות מעולה. תמיד זמינים בשביל הלקוחות עם כל הלב..

E. O.

(Translated) Soo gud (Original) Soo gud

A. J.

(Translated) Well, leave a little to dejesar. (Original) Bom, deixa um pouco a dejesar.

S. s.

Y. T.

A. M.

S. D.

A. M.

N. K.

M. H.

P. S.

A. K.

H. C.

T. A.

m. c.

P. B.

Contact

Photos