Reviews of Halfords - Swindon. (Auto Glass Shop) in Swindon (Wiltshire).
Halfords - Swindon
2 Fleming Way, Swindon SN1 2NN, United Kingdom
Description
Information of Halfords - Swindon, Auto glass shop in Swindon (Wiltshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Halfords - Swindon
Sunday
10am–5pm
Monday
8am–8pm
Tuesday
8am–8pm
Wednesday
8am–8pm
Thursday
8am–8pm
Friday
8am–8pm
Saturday
8am–6pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Friday
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Saturday
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Reviews of Halfords - Swindon
J. P.
Received a parking charge notice that said I had exceeded the permitted time. Despite providing evidence to the company that manages the site that I had to be there for longer than the permitted time as I was having work done the company rejected my appeal. On the off chance I contacted the store directly and explained the situation. Tom was extremely helpful and was able to sort this in a few minutes. Thanks for your assistance
g. P.
A massive thank you to the sales team on Children's cycles at the Swindon store yesterday. So professional courteous and kind to us, no hard sell just professional knowledge of product and stock. The young lady who served us in particular was absolutely brilliant, enthusiastic and good with both Children fully involving them in their choices. Thank you so much, thoroughly recommended by us if you want a good deal and good service go to halfords.
M. D.
Great that they open at 8am. I needed windscreen wipers replaced. I was looked after by a lovely lady, sorry didn't get her name, she found the best deal for me & then she fitted them for me. We chatted while she did the work. I would recommend to family & friends
A. R.
I am writing this review after my recent experience with my bike. Sam and Andy were friendly and tried everything that they could to fix my damaged bike, but unfortunately it is out of their support. However, thanks for all their efforts and looking forward come into touch with them again.
B. E.
Frustrating!!
Ordered 2 shelving units last Friday for same day collection. Got a phone call an hour or so later telling me that they only had 1 in store as stock was wrong and would need to order another on for delivery on Tuesday - annoying as needed 2 to do the job properly.
No call or message on Tuesday so call the number on Weds to sit on hold for ages and finally be told that it's in ready for collection. Turn up today (Thursday) to be told that the original ordered item had been cancelled on the order and that the replacement had also been cancelled - although I had been and still have been charged for the 2 items!!
Lady serving was great tho - sorry didn't get a name and managed to sort it out in the end.
It's not the first time I've had this happen with them - just make sure your not making a long journey to collect anything from them!
S. A.
Easy to park car. Walked through, found what we were looking for on one of the many tablets that are dotted around the spots around the store. You put your reg of your car in and in our case, we had three choices of windscreen wipers, picked the set we wanted. Went over to tills, paid and left...
D. K.
The young lady (I'm sorry I did not get her name) who helped me at the Collection desk today at 12.30ish was incredibly nice and very helpful. This is how customer service should be done. Outstanding Halfords, thank you!
N. S.
I needed a new battery, so bought on Halfords online and received a confirmation email to go to the store for fitting. Quick, friendly service and a really nice guy fitting the battery. He clearly knew his stuff.
C. B.
Child car seat arrived on time. Competitive price with online. Fitting service excellent giving peace of mind for safety and suitability. Definitely recommend.
N. O.
Super helpful. Even though an item i ordered wasn’t in stock for collection, a spare bulb kit, they made up the missing bits with additional bulbs and discounted it back to the original price. Couldn’t have done more to make everything right, thanks.
j. c.
Like this place but there is some stuff not bother looking into matter. there was this person who helped me times his name TOM.s. He is Very helpful have patience to look in matter and try to solve it no matter how busy it is need stuff like him
D. H.
Excellent service, I arrived a little late but they managed to get the MOT in without any fuss. Very friendly staff, and outstanding service, thank you
P. S.
Excellent service. The lady with whom I dealt was first class. The click and collet purchase was ready and she supplied the purchase quickly and efficiently.
H. P.
Excellent service. Very polite and professional staff. Staff at the till and Brian who did the service check and change of wiper blades for my car
G. R.
Booked MOT online. Good price. No delays upon arrival. Completed promptly.
P. D.
Excellent communications, and first class service.
I highly recommend Halfords auto centre - Swindon
J. H.
Very good went in three times today to look at electric bikes for my wife. Eventually after long consideration and a very long consultation with the wife I bought her a present very nice looking electric bike ideal for work travel and back. She is very happy gold star 🌟 for me and for Halfords team who were excellent in their team work and service.
A.
Tyler Gage is a really nice helpful lad. Went out his way to assist me with my car. A great representative of Halfords, Swindon. Keep up the good work!
J. R.
Just had my MOT done here again. Friendly and helpful staff, quick and efficient, and also best price I could find in Swindon. Would recommend.
D. M.
Have used halfords for sometime now and ok i had a new front wiper blade for me peugeot a bit awkward to fit and the service in the swindon shop was very good and the same gentleman fitted it aswell didn't get his name but a gr8 service
m. s.
Used the mobile tyre fitting service and very, very happy with the level of service and efficiency. The guy knew he stuff and went the extra mile to phone in advance to say he was coming slightly earlier than planned.
G. W.
Took my car for an MOT. They were on time,fast friendly and the service reception manager was great. Highly recommended!
A. B.
Service was impeccable. Will keep returning
B. C.
Excellent service. Very polite, car ready early, received a phone call to tell me it was ready. MOT
B. D. S.
Customer service was brilliant, the same lady in her young 30s helped me second time
She helped me to find the product and informed me politely about the same and the warranty.
Thanks for her.
H. 3. (.
Dash cam already owned hard wired by friendly staff for a reasonable price that included the wiring kit
G. A.
Very helpful Manager and staff in Swindon today! they work as a team and the sort of customer service you dont see very often these days Thank you 👏🏻👏🏻👏🏻
P. W.
Very friendly and knowledgeable staff. Battery fitting was on time and very courteously undertaken. Prices were great and with fitting, still cheaper all-in than online battery only choices for like for like specifications
M. G.
They carried out an MOT and from the booking of the appointment the service provided was outstanding.
In my twenty years of driving I have never experienced such friendly, professional well informed staff.
I cannot recommend Halfords, Fleming way, Swindon, enough.
J. W.
Excellent service in changing my indicator bulbs that were not in an easy place to access on my Porsche 911 Carrera
P. P.
Good efficient service. Friendly but professional approach. Keep up the good work guys.
g. a. G.
Lovely receptionist..great customer service..rgreat team outsude fittibg the headlamps
P.
Staff was helpful and nice but stock is very limited.
I wanted a sealed headset bearing. There was nothing at all, only ball bearing.
So, I am not very impressed as Halfords is specialist in bike and car accessories.
If I want bike parts I should look elsewhere then.
J. E.
Went in for a small item and came out with more, as usual. Staff members were around but were not 'in your face' so I was left to browse. Offered a paid check of the car and accepted that as there would not be too long a wait for that. Staff member 'Caitlin' helped in the store and Tyler did the car check. Very happy with both. Recommend this store without hesitation.
J. C.
Great service today we got what we wanted at the right price at the right time with the right advice. John and Jenny Cordell
S. S.
Knew I was common, and knew what needed to be done. Was a good service provided by the team. Thankyou
J. A.
*Female driver*
Called the centre on a busy Sunday as my van door was jammed leaving me unable to lock the other doors and the possibility of having equipment stolen.
Stuart was so helpful and suggested I bring it in immediately for them to look at to see if they could resolve the problem.
Once there Scott took a look at the door and immediately knew what the problem was and how to fix it, which he did in a matter of minutes. Something I couldn't have done on my own.
Both gave me advice on how to maintain the door/runners to prevent it happening again, which was great.
Although this might sound like a little job, to me it was a massive relief and I was so pleased to have peace of mind that my van was now secure.
Stuart and Scott provided a fantastic service so much so I will now be taking my van there for a service shortly.
M. G.
Visited for the first time since lockdown.
It's looking a lot more cared for with a great selection of car products, bikes and scooters.
What a range of car cleaning products!
Found the staff to be really helpful without being pushy.
Much better thank you
m. c.
Pre ordered a bulb and fitting, bulb was there when I got there, and the fitter started no later than 5 mins after I arrived.
The actual fitting took about 10 mins.
The technician was very polite.
All in all a very positive experience and 1 I will repeat if any more bulbs decide to blow.
C. L.
Absolutely fantastic!! From start to finish. From the moment I arrived I was greeted promptly, and by friendly and helpful staff staff.
I had been trying to find somewhere that might be able to fix my sons bike for days, and had been told I could be waiting up to 3-4 weeks.
Halfords was my last port of call, and I'm sorry I didn't visit sooner.
Chris asked one of the younger lads working to come and collect the bike from my car so he could inspect it, and tell me what would need doing. So I didn't need to carry it in myself and up the stairs!!
Chris then immediately inspected the bike, and tried to see if he had the parts in stock.
Within 5 minutes, he gave me a quote for the work and said he would be able to fix the bike before 5pm today. I was absolutely over the moon andvery impressed with the price too.
At 3.30pm I received a call to say that the bike was ready for collection. Far sooner than I had anticipated.
The service from start to finish was incredible.
I will 100 percent be returning and recommending Halfords as the go to place for bike repairs to anyone who asks moving forward.
Thank you Chris and your team 😊
A. K.
Can't fault the service .The technician took time to explain ,was polite
K. A.
Visited for an MOT (my first!) and Stuart was a delight. Warm and friendly mannerism and an easy man to talk to. Left my car with the guys and wondered into Swindon town center whilst they did what they needed to. Received a phone call an hour later to say everything is done and to come back.
Stuart walked me through what was done, advised on anything that I should look into doing soon-ish (new tyres) and also provided a quote. For my first MOT it was a great experience!
M. S.
Assisted by Gavin. Very helpful, nothing was too much trouble, took my old seat out aswell. Gave good recommendations for seat that would fit my car rather than other places which just promote most expensive seat. Would definitely buy from swindon halfords again.
Z. S.
Manager and staff were incredibly helpful. After checking our failing air conditioning they directed us to their recommended workshop branch (who had a more specific AC machine). Car was booked in, where the AC issue was graciously and professionally addressed by the other Halfords garage.
K. R.
Visited to have back windscreen wiper fitted and they did a full winter check on the car at the same time - brilliant, thank you.
Staff were friendly and professional, great service.
I. B.
The staffs is cool and they love my dog. They explained everything about my car Mot. Yes they will be seeing me again.
M. V.
Very helpful staff, payed for with gift vouchers and that went pretty smoothly...
Happy all round... 😁👍🏻
M. K.
Friendly an professional staff and reasonable price for MOT.
Also the Swindon Halfords Autocentre is five minutes walk from a town centre so you can do a little shopping or have a coffee while is your car ready.
S. S. W.
Hi Swindon Halfords…
Firstly your staff are very very helpful.
It was 4:55pm (22nd November) and I turned up outside with a headlight out (very stressed).
I went inside and was pointed towards the headlight bulbs (h4) straight away by the guy in a high vis, was given short but informative advice on which bulb to go for. (perfect service, not loads of waffle asking me to buy things I don’t need).
Then was taken to the till, lady on the till, very quick on the till (great service).
Then I thought it was all over, when suddenly as I was fitting it by the door and things weren’t going great. A lad called Eston (sorry about the spelling, asked for his name) saw me getting annoyed at the wires tangling up around the clip, so he very kindly offered his help at 5:04pm when he should have been on his way home and quickly plugged it all in, in seconds. Me being a car guy, I have a lot of patience but tonight really wasn’t going well, I know how to fit bulbs, but was just getting so annoyed. (Also made sure both bulbs were correctly replaced, with a quick test with him on the outside of the car).
Eston, lady on the till, and the guy who pointed me towards the bulbs really did cheer me up, as I was frustrated and tired. These people today really should be recognised, although “only doing there job”. They ensured I am a happy customer, which will be returning.
Thankyou Swindon Halfords. 5 stars for all of you on shift today! ⭐️⭐️⭐️⭐️⭐️
F. D.
I arrived at Halfords in a panic at 3.50 on Sunday afternoon after breaking down with my youngest son and being jump started. The recovery guy tested my battery which was no longer charging and pointed me to Halfords Swindon to get a new battery. By 4pm I was leaving Halfords after purchasing the correct battery which was such an easy process. The customer service agent simply entered my number plate into the system and found the correct battery for my vehicle. Once I purchased it the friendly and efficient staff replaced it for me. This immediate and straightforward service that happened while we sat safely in our car was invaluable and put my mind back to rest.
s. A.
Had booked my car full service and mot. Stuart(centre manager) made the process simple and smooth. I am satisfied with the work done. Definitely recommend halford swindon
P. Z.
I originally ordered a bottom bracket for my bicycle via a trader on Amazon, The bottom bracket turned out to be the wrong size and defective (bearings made grinding noise) despite my careful checking of details from the original component. The Amazon return label had an impossible address and cost of postage back to China would have been about £15. Nearly the same as what I paid for the component.
Therefore tried Halfords next. Had to order online as the Swindon store did not hold one of the correct size. The item arrived sooner than expected, it had the Halfords own branding and felt to be actually of a decent quality. It fitted perfectly as a replacement for the original, and it was actually priced significantly less than the product from Amazon.
G. M.
This is the second time I have used Halfords to check my car, I find the staff to be friendly, efficient and ready to help with any problem.
I have now put my car in for its annual service next week. Would be happy to recommend to family and friends👍🏼😊
G. L.
Great service, fitted new Xenon bulbs to my car.
The future is bright.
O. M.
My Car was in for an mot which failed on brakes at the front. I needed disc and pads. Martin was really helpful and got them ordered in within the hour he also explained due to high cost they offer a payment plan which softens the blow. They also now are covered for life even when I change cars which is a great scheme as I drive alot for work. Great resolution offered at affordable cost and saved me the hassle and time of coming back for re test and work again in another 10 days time. Would highly recommend. Thank you Martin and the staff.😉👍🥳🏆
C. W.
Long wait for product to be fitted
Staff helpful
M. P.
The guy fitted my new bulbs and did a fantastic job, sounds like over praise but my old Jag is difficult when changing headlight bulbs.
j. h.
Relatively decent shop it's just to bad it doesn't hold more of the stock you see on there online store
H. D.
Mixed bag. The store staff deserve 5 stars for helpfulness and efficiency. The foreign call center that intercepts calls is a another matter. Didn't understand what was required and provided false information that a product I wished to buy was no longer available. 30 minutes of messing around on the phone for what should have been (and was when I was finally allowed to speak to the store direct) a couple of minutes. The website is also rubbish - it claims you can order car paint on line and that they will order paints not normally carried - but there are no working links that allow you to do that. Overall a poor experience offset by the brilliant store staff.
W. C.
Booked car in for safety check, problem with brakes was found and rectified.
D. L.
Van booked in for MOT. The guys in the garage were excellent and efficient in getting the work done which limited the impact on my working week. Would recommend.
B.
Always very helpful and full of whatever I need! Wife has to drag me out of here most of the time! Bought two camping chairs for an absolute bargain, half price of the range next door! Thanks guys.
M. T.
Used for MOT and service. Halfords are definitely my garage of choice. Always helpful and friendly.
P. H.
Fitted my dash camera did it in the pouring rain no problems thanks
R. B.
Excellent service all round. Staff went over and above call of duty to discuss and explain issues. Happy to highly recommend the service provided. Brilliant!
R. H.
Matthew was really helpful and went out of his way to juggle things to help my needs
T. R.
Very fast service, queued at the door and was let in a timely fashion, served at click and collect desk within a few minutes, was back out and at my car within 10 minutes. Solid staff and one of the greater Halfords I've been too.
J. R.
Great service from Latvia on the desk give her a promotion
C. D.
Very professional and friendly staff, great value for money and prompt in letting me know my car was ready. Would definitely use them again.
J. B.
Brilliant service and the staff we polite and helpful.
J. C. C.
Excellent customer service from you all today
J. P.
The team put my car through it's MoT and a service yesterday. Got it back running like new, very helpful, knowledgeable and friendly staff. Would recommend.
J. R.
Paying an extra £5 to have Ad-Blue put in your car is a great service! Friendly, polite young man did the job quickly for us with very little wait even though they were short staffed.
D. A.
Wanted to some advice about the car stereo's, spoke to a very knowledgeable person called Simon, he was very helpful nothing was too much trouble and answered all our questions.
R. B.
Quick response to fit headlamp bulbs, used call centre to book car in very easy to arrange. Helpful and friendly staff
M. G.
Awesome help from Aston and his Manager Simon at Halfords Swindon. A full diary but the guys still found time to fit my roof box. Efficient and helpful, thanks again to all.
G. B.
Good customer service.Highly recommend the place in Swindon. If you have any questions or need an advice ask for Ian . He will make you feel like a star. The rest of the team are very nice and friendly and willing to help you also.
c. f.
All the staff were polite, friendly and very helpful.
P. J.
Very helpful as they turned away my business, as they said that I would have at least 6 to 8 weeks life left in the rear brakes that my car said needed replacing! I will definitely be back in a couple of months time.
K. W.
Very impressed with the level of service provided, open and friendly staff. Stuart was professional and curious. All members gave free, good, impartial advice when a fault was found on my car and did not try to charge any unnecessary additional work (as some Garages do). Clear communication and understanding team. Will return for future custom based on this experience.
A. D.
As good and convenient as my main dealer, at half the price. Stuart and team are stars.
s. H.
Excellent great customer service-Service/Mot manger good communication everything ontime and efficient and price quoted was very fair-recommended
G. D.
I must say i could not fault the
friendly service and attention i received from Stuart and his team. I will certainly make them my first choice the next time i need anything car related such as Mot tyres etc.
Excellent!! Stuart thanks very much. 5 🌟 from me.
E. H.
Fast efficient and polite service when doing a battery replacement
J.
Visit to the store was very easy. I was able to walk straight in and was able to buy the part i needed. Staff were very friendly and helpful in helping me with exactly what i needed. Would definitely recommend for anyone that needs tools or car parts.
S. B.
Extremely professional and courteous, Stuart in particular is always friendly and pleasant. I have used this branch previously, and I’m happy to say they continue to supply an excellent all round service.
Y. H.
Had free mini service and I only went in for a change of light bulb. Cannot compliment staff highly enough....
S. D.
I had a dash cam fitted today by a very helpful and efficient fitter called Mike, I am very satisfied with the quality of service I received and would recommend the staff and this store to anyone who is thinking of purchasing items and having them fitted.
m. p.
I cannot be complimentary about my initial dealings with Halfords Autocentre, Flemming Way, Swindon. I had book my car in around 3 weeks earlier, turned up early on the morning of the MOT test to be told, by a not very bothered Martin, that there was no MOT engineer and my car would not be MOT'd that day. He did say he had left a voice mail, which I did not receive, but could hardly tear himself away from whatever was on his screen to speak to me. After I let him know that I was not happy at all he managed to get me booked in couple of days later. The test finally went ahead with no problems but I felt there was no customer service at all initially. Martin simply did not care and was quite prepared for me to walk away, even though I had paid up front. Not sure even with the MOT carried out with no hitches eventually that I would use them again.
M. M.
Absolutely amazing service... had my MOT and car failed. The centre was fully booked up over the next few days.. However, they slotted me in the next day and had my car fixed and re-MOT’d.. they even stayed later to complete it!. Lovely, friendly, gentleman and go above and beyond to assist! A***
S. R.
Professional as usual. Exceptional customer service
R. D.
I am a regular customer since I find the people friendly, professional and trustworthy. The result is reliable service and good value.
M. B.
Better service, price and workmanship than the dealership. Will use them going forward. Excellent.
A. H.
Two failed visits, first they could not fit a dash cam stating it could not be wired without a fusebox in the car (so I got it done in a proper garage). Second, trying to get a windscreen wiper for my car, their system kept showing the incorrect information and turns out they could not do it.
So all in all not a good visit. I will say that the staff were always polite and professional.
R. H.
Excellent service.
Very knowledgeable and friendly staff
Gave above and beyond service.
Would recommend to all!
A. A.
2nd MOT at Halfords. Booking system easy, price competitive, easy to drop off car and a quick turn around. Guys at reception super helpful, polite and professional. MOT engineer professional and hit advisory item spot on. Well done Halfords Swindon, superb customer care all round.
C. S.
My car went in for its mot yesterday Martin did his up most but my car failed Martin did has much has he could for me at the time I will take my next car to them and so will my husband has they are great and so helpful all the the time
K. Z.
Good costumer service. The halfords advanced tools, are far better than any cheap diy tools. When you manage to brake something, what is rare, they change it for a new on spot if they have it on stock, brilliant.
K. W.
Always a great experience. The staff go above and beyond and I feel confident with the service I receive. Thank you!
D. B.
Very helpful staff good value for money
L. W.
Booked and completed an MOT here, the booking was simple online and when I arrived at my allotted time I was seen promptly and the staff were pleasant. My MOT was completed very quickly and the staff were happy to explain the report to me when I picked up the car -I’d be happy to use them again
R. B.
I was very impressed. Not only was the camping cooker I purchased excellent value; I found the whole process of "click and collect" easy and efficient. The gentleman who dealt with me was charming and helpful. I have overlooked Halfords for too long. I will certainly include your business in my "favorites" from now on. Thank you.
m. b.
Overall a very high level of product types, ranging from Halford's own brands to well known household names for cars, bikes, caravans and more. Customer service over the lockdown continues to remain at a substantial performance. Pricing is competitive and offers a number of different fitting services for cars and bike repairs. Be disabled this really helps me on some occasions, with fair pricing aligned.
A. H.
Brilliant service. Headlight bulbs purchased and fitted and on my way within twenty minutes.
A. H.
HIGHLY SATISFACTORY! Efficient, friendly & helpful, couldn't be better.
M. K.
great service,explained what work had been done for mot and service,and explained what work was needing done in next few months,friendly and very helpful staff
K. F.
It took a while- 20 minutes- to sort out my windscreen wiper. Staff were courteous. Booking and payment was superbly easy over the phone.
T. B.
Andy in the bike department was a star, It was good old fashioned service with a smile. He could not have been more cheery or helpful, He is a credit to the Swindon branch.
d. a.
very helpful member of staff gave me advice on which light to buy for the wife's bike. He then collected my sat nav for me
H. L. P.
Absolutely first class service. Replaced a smashed windscreen mirror, very very impressed with the service. Great value for money.
k. r.
Amazing staff. Always make the effort to remember and welcome you. Wouldn't go anywhere else. Told everyone I know to use halfords (Fleming way branch)
R. S.
Brilliant service from all the guys at Halfords Swindon, have used before and will continue to do so, can not fault
g. b.
Something don't add up there
S. B.
Good and friendly service. Very easy to book your car in online. We needed to get our car looked at as we could hear a noise. The check was free and they picked up the problem straight away. The quote for the work was reasonable and the work they did was good. I will definitely use them again.
M. P.
Brilliant service and really friendly staff. I wont be bothering with another garage any more. I dropped my car off at 8:30 and had it back before 12:00 for a full service. When I checked over the car I could see that they checked over things that other garages would not have bothered with.
Keep up the solid work fellas!!
P. C.
Annual service half the price of main dealer & all good except kept waiting at collection time while a heated staff meeting was held in our earshot!
T. G.
Staff very helpful but unfortunately the part i requested was incorrect l take the blame l my of
J. S.
Great service as always. Got my bike looked at quickly and had a 1-1 service to give me as much detail as possible. Now booked in for a much needed service.
S. C.
Professionalism outstanding from all staff at this store
K. C.
I had a front light bulb replaced by a girl named Caitlin at the Swindon branch, who was very informative and very helpful.
A. W.
Full service and MoT, both technicians, Martin and Peter were totally helpful and knowledgeable!
G. J.
Great service and very helpful. Well done.
r. w.
Took car in for it's first MOT. Easy to hand over car, knowledgeable person on front desk and good polite service
D. B.
My husband went there Wednesday for a battery replacement.
The service was fast and efficient and the staff were very friendly.
we will 100 percent use again , highly recommended.
P. M.
Got a major service on my car, the mechanics were super polite and happy to answer any of my questions in detail.
Amazing service and also they havent inflated there prices like every other garage which is commendable.
I. M.
Many thanks to the technician for the work and advice (Matt O).
C. S.
Booked my car in for an MOT online, very straight forward and a competitive price too. On the day, my car was seen to early and the manager gave me a call straight away to let me know how it went. With a few minors on the MOT, they offered a quote for the work and advised on when I should consider having it looked at. Martin was incredibly professional, knowledgeable and there was no pressure what so ever to commit to anything there and then. Will definitely reccomend.
T. g.
great place my first time there surely not my last thanks again for an amazing service
J. R.
Very good customer service. Will definitely
use again
S. M.
If you are looking for a professional, personable and efficient service go to Halfords, Fleming Way Swindon. From the MOT/Service booking stage right through to picking my car up the service was excellent. A great team. MOT’s and Services are a must, but what’s sets this garage apart from the rest is the excellent customer service.
I. W.
Great service, both office staff and my car.
J. T.
Carry a useful range of stuff for cars, bikes and camping. I bought a stereo for my car and the guys did a good job on the install. Came back 6 weeks later with a query and they were happy to take a look and reinstall a part (for free!) Online loses one star because I think the quality of service greatly depends on which member of staff you get - two have really known their stuff and two have been hopeless!
A. J.
Place itself is great. Helpful staff and they offer all of the normal Halfords services. Used this shop many times and never had a bad experience.
There is a lot of parking available and easily accessible.
O. P.
Great service as always at a convenient time. Can't fault these guys they are putting back trust in your local mechanics.
C. S.
It’s Halfords, they have almost everything you need for your car or bike. The prices are pretty competitive with what you buy online and the staff are pretty knowledgable with most things.
The only reason I don’t give them 5 stars is due to the fact that there is often a queue at the checkout which results in you having to stand there waiting with sometimes heavy items in your arms or at your feet. I’m sure they could modify this in some way to improve the checkout and then they would hit the 5 star rating in my opinion.
M. M.
Despite being busy, was able to get car part fitted and bike booked in for service. Excellent customer service. Good hygiene and entry/ exit system.
s. a.
Very good service and I have always done there and it's always passed the mot and I get my service done I will always tell my friends about then and would recommend them
K. G.
Great service, friendly and helpful staff and really good value for money.
S. Q.
Great service, Fast M.O.T
O. C.
Halford service was very good. Although I was late for my appointment they still fitted me in for my car’s MOT. Service was very quick too. Very pleased.
J. G.
Top job , knew it wasn't going to be cheap but good value for the work that was done. Kept me informed how things were going throughout the day . No complaints
C. L.
Very efficient service on my car, ready on time and all works fully explained . Highly recommend
B. M.
Very helpful young man on checkout today (15.10.21 about 16.00). Didn't get his name unfortunately but hope he reads this.
T. J.
Had my MOT done with Halfords this week. My car needed a bit of work to pass it but they had an excellent team who were friendly, knowledgable and I knew I wasn't being ripped off! They couldn't have been more helpful. Highly recommended!
J. H.
Great experience, good COVOD measures I place. Very professional staff who offer great advise without pushing you to purchase anything.
M. T.
Stuart was absolutely brilliant, going out of his way to get my car sorted and actually fitted me in, there and then and within an hour, i was on my way, best service manager with manners ive met in a long time!! Will def use again!!!
J. G.
Very friendly professional staff, would have liked to have seen more covid protection otherwise would have been five stars.
R. B.
Fantastic service at the flemming way centre. Really went out of their way to assist me especially Martin the manager. Highly recommend
C. H.
Good workmanship in friendly manner keeping me informed at all times of progress. Extra work carried out to facilitate MOT without problems returning car on time. Value for money very good as all is priced beforehand - excellent quality of work
R.
As a new driver I find the world of cars a little unfamiliar and sometimes daunting. Each time I’ve needed to call them or see them they’ve been friendly, helpful, knowledgeable and they don’t rip you off. I won’t use anyone else now, these guys are amazing!
M. E.
Excellent store plenty of stock and staff are a credit to Halfords. Very knowledgeable and friendly.
J. O.
Breakdown arrived my house mon 29th march 2021 said battery was shot charged battery said car would not re start if I turned engine off , due to shot battery .I phoned halfords Swindon from my car .explained my problem they said drive to halfords swindon they will sort out a new battery for you while you wait.i drove to halfords the man said pull into the repair bay , hecreplaced the old battery with a new one and I was back home with new battery problem solved , all within 1 hour .amazing service from my local halfords, that what I call excellent quality A1 service.well done halfords.
s. d.
Staff were very helpful and friendly and I didn't have to wait for ages either. Will definitely go back.
M. T.
Mot carried out at specified time and within stated duration. Detailed estimate and advice give
R. M.
Easy to book a slot, good value service' and very clear billing. Excellent annual service and MOT.
W. O.
Used for an MOT. Known by significant manufacturers as a cheaper option, it doesn't invalidate any other warranty. Win win!
L.
Car breakdown at home, called up garage, who agreed to have car recovered straight in. Whilst awaiting date and time slot for the repair, I was kept informed and the car was garaged overnight, which put me at ease. Car was soon fitted in and works completed swiftly - the workmanship was second to none! As always these guys oozed customer service, no question is too silly, and they make you feel valued by advising, reassuring, explaining etc.. Managers Stuart and Martin are brill, - they oversee a great garage with great staff. Thanks
N. P.
I had dealings with them through work but they have been so helpful. They were extremely quick and efficient and they were very friendly.
D. H.
Great fast service. Can't recommend highly enough. Chap on desk was very friendly and efficient
S. T.
Got what I wanted but range for the motorist is not very good. Halfords have gone bike mad , shame !!
Staff were very pleasant.
g. c.
Martin was well spoken and very efficient at fitting my battery had no problem i would definitely recommend him to anyone I was so happy with my service I would definitely come back again and I rate him 10/10
J. G.
I would like to thank the staff in the Swindon branch as they were very friendly and very efficient. I m recommending them to all my friends and family. Well done and thanks for making it a lovely visit
S. C.
Stuart and the team went above and beyond to make sure my MOT and service were completed in good time and safely in these strange times. Well done guys.
a. c.
Service good but paying a nightmare till staff having to do all sorts of other things then just serving
s. k.
On time and clear explanation with recommendation as to when things should happen
D. S.
I just do't give 5 stars, because my car is an old trash can and I have to spend a lot of money to fix it every time need to do the MOT.
The service is really good and the staff are always ready to help, even when I'm short on schedule.
V. S.
Excellent service - dead on time, called promptly afterwards, nothing to fault.
S. P.
First time using this autocentre as my previous one had closed. As I've been used to, the service was friendly, efficient and I think good value (radiator and ancillary belt replacements). Will return!
J. K.
recently had wife's car in for MOT.as in all previous experiences, staff were friendly, efficient and proficient and very good value for money
F. L.
Great service and some excellent advice, very reasonably prices too.
Whilst in the past the above statement has been true, however on my last visit 03/03/2021. I was not impressed after having my tyres replaced, to find the cover of my ignition switch on the front passenger seat and then for them to fix this with tape!
D.
Friendly, fast service, good measures during Covid-19, and high-quality work, are just a few examples of why I completely trust the team at Halfords. While it's not my first visit, I'm reminded each time I go how much I've come to rely on their expertise! Would even recommend it to family and friends.
V. P.
I arrived 40 minutes early and yet they rearranged things so they could do my MOT there and then. Very polite and organised, woul definitely recommend.
M. K.
Ordered wipers online, ready to collect within the hour. Parts fitted as well as a free vehicle check. Helpful and speedy service.
C. S.
Excellent service and very helpful and friendly staff.
C. B.
My preferred garage, always helpful, professional polite quality workmanship at fair price!
P. C.
Been there today to collect something ordered by the Chippenham store, not enough staff at Swindon to man the checkouts considering the lockdown 2 restrictions and didn't really get much of an impression of the store in general.
A. R.
First rate service... Excellent communication and surprisingly no more expensive than my local garage.
They have a "no fix no fee" policy on many jobs, which my local guy does not...
T. C.
Since COVID19 choice of products has diminished (particularly car care products) and there are almost no offers. If you only need one or two items and aren't too picky you might be better off trying a supermarket.
P. W.
Just picked up my Daughters new bike (Santa didn't have time in his hectic schedule) 🎅
Quite honestly I have finally met someone at Halfords who will move heaven and earth to give a great customer experience. His name is Andy, works in the Bicycle department. He used to work at Toys R Us & I have to say he is a breath of fresh air. Halfords, you are lucky to have him!
l. k.
Not enough social distancing in place, more focused on making a sale 😡 . I was in picking up bike 🚲 for Grandson Christmas present and had to say out loud. " Excuse me but 2 meters Please "
S. S.
Had a new hands free stereo fitted today, I am really happy with the service I received. Michael was brilliant!! Thank you
A. L. P.
Not dissimilar to other Halfords branches.
L. K.
Was served by Stuart and he was very professional and completed my A/C service very fast. Would recommend.
D.
Excellent service. I will definitely use them again.
c. d.
Stuart, Sepp and team are really professional and knowledgeable ensuring you always receive the best service, thanks to all at Halfords, Fleming Way, Swindon :-)
N. P.
Always find what I want at Halfords. Swindon shop has good parking thats free and good easy. Always helpful and friendly too....The Meguiars cleaning products are amazing.
A. C.
Huge Thank you emily and team from halfords for helping my daughter find a scooter, knowing so much about them and getting your team member to put it together for her. Really friendly team asking her, her favourite animals and wishing her well as she scooted away very, thank you.
H. S.
Very friendly, professional service. I’m going back for every mot & service from now on!
C. E.
I've had my brakes for life done at Swindon Halfords Autocentre and today my MOT (passed no advisories yay!). As always friendly and professional. A+ for the manager Martin.
P. W.
I posted a review last time I was at this Halfords auto centre, I had an interim service and oil flush and diesel cleaner combi pack, engine oil flush.
I am writing this review as the service was excellent, you are treated like it is a family business. The whole process from booking, dropping off, picking up and paying was made seamless by Martin and Stuart.
I am not ones for reviews and do not do social media so wanted to express my satisfaction today, we are all to quick to moan but not as quick to compliment or say thank you, so Martin and Stuart thank you very much for such a friendly efficient service.
You guys have worked all through this pandemic keeping key workers mobile, you guys get overlooked when the thank you’s and banded about so a huge thank you for that also.
R. G.
I had an interim service and MOT at Halfords on this occasion. The covid rules were followed rigorously. Socially distanced and professional front desk. No problems to report and was contacted promptly and courteously that my car was ready to collect.
N. C.
always do a great job, never try to pressure you into getting extra jobs done, friendly and always happy to explain any technical issues, even recommended a local garage to do some repairs which they were unable to do
J. C.
Easy to book online, dropped car off, service advisor very helpful and called promptly once the work was completed. Would recommend.
M. S.
I had Halfords do an MOT for me, which was affordable and done and dusted within 45 minutes
H. Z.
I always go to halfords for anything related to my car and always get best possible service.
shall recommend to everyone. better spend a bit more than staying in doubt.
B. H.
Neede a car battery replaces as a matter of urgency and it was alll done very promptly, courteously and efficiently at a good price
J. M.
Excellent service with fitting bulbs. Checked the other lights at the same time too and all very quickly
V. L.
Great, friendly staff member in the reception. Communication excellent, courtesy car ok, customer focused behaviour, flexibility excellent. Absolute recommended.
B. L.
Excellent service extremely helpful and friendly staff i ordered a battery on line and when I got there it was ready for me to click and collect brilliant service thanks
S. S.
I have seen a lot of reviews negative towards these guys. But the bike I bought and the service was pretty darn good and I am very happy with my purchase.
J. O.
Easy to book in online, staff were welcoming and completed the job quickly and efficiently. Would use Halfords again if I need them.
S. R.
Brilliant Service from start to finish. Stuart & Martin are a credit to Halfords. They are genuinely interested in you as a person not just another customer. Keep up the Fantastic Work
t. m.
The service+ MOT was changed multiple times due to manager and worker issues. Finally MOT done but charged £100 by aggressive parking company for my car being on the ramp.
R. P.
I was treated extremely well by the reception engineer my car was completed at the time promised and a small defect was remedied without any further charge. All in all a very good experience
k. b.
Nice and professional service
S. B.
Clean, friendly, helpful staff. Went in for headlight bulb and used their screens to find the exact one I needed.
S. N.
The woman that's helped us was very nice and understanding she made us find my bike helmet and she helped us to make a decision. Thank you
P. M.
Top attention and assistance from two guys helping with very troublesome bulb that became loose and fell into the headlamp unit.
J. Y.
The staff at my local Halfords are the best retail staff I have ever come across, so polite and helpful
M. L.
Went in last week and was met at the door. Passed on to a nice chap with a beard and took me through the car seats. Really quick service and really knowledgable guy
A. F.
Gr8 i very much recommend halfords if u want your car running smoothly.
T. S.
Very helpful staff. Don't always have what you want in store thou.
Just returned today (nov) and staff still just as helpful and they had what I wanted st a fair price.
R. J.
Just had my car MOT and serviced completed at Halfords Autocentre Fleming Way Swindon. I can recommend them for both Performance and Helpfulness of the staff I strongly recommend you try them.
C. F.
Great service, reliable and very reasonably priced. I have had a bike serviced and wheel repaired, both times they were polite, expedient and the cost was better than elsewhere.
A. C.
Excellent service again very helpful staff
Would recommend them
S. (. H. B.
A little lack luster on variety. Seems it's various versions of the same stuff throughout the whole shop, but I got what I came for and the staff member that helped was very friendly
J. M.
Brilliant and professional attitude and welcoming hospitality - thoroughly recommended. Stephen and Martin are genuinely helpful as well as knowledgeable.
JM
C.
Turned up during covid, my exhaust had somehow fallen out of the bracket.. Or something lol. Helpfull and reattached for me free of charge and in the spot 😊
L. R.
Excellent service, friendly staff. Very satisfied. Thanks
S. O. B.
Service and MOT all very good.
G.
Great offers on most items but not always. Best for prices. All you can get for your car or Bike and its a good price. Children's scooters and etc.....
T. T.
Very helpful and friendly staff. Hope to deal with them soon.
D. C.
5 star service from the Swindon lads, new tyres and inner tubes fitted as fast it it took me to make the payment. Would highly recommend this service to friends & family.
Rgds Lydiard Red
J. C.
Martin was just lovely!! Finaly found an auto Centre that do what needs to be done without being ripped off! Thank you Halfords at Flemming Way.
a. c.
Bought my pendleton bike here, James was a fabulous customer service Representative and helped me make my choice with expert knowledge knowledge. Would not buy anywhere else :)
N. M.
Brilliant service, excellent staff and fully obeying the Covid 19 regulations,
N. Y.
Exceptional knowledge and service from Matthew S today.
F. H.
Excellent service, very friendly and on time.
K. H.
Bit of a wait, but then cycling has become a popular pandemic past time. Lovely staff in the bike department.
S. A.
Product available on website not in the store
E. J.
Brilliant service from Halfords in the middle of the pandemic. MOT and service done quickly and to high standard.
G. M.
Stuart was fantastically friendly, only waiting for an MOT. Offered a coffee in the warmest reception area I’ve ever known. MOT tester came and explained the only advisory and ended up booking my other car in for a service.
S. B.
The guy who served me was great,, long cues, but that's down to the company not the staff. Great bike
D. H.
Always good. But didn't have what I was looking for.
Happy staff willing to help
Up on c19 code
c. f.
Very nice staff and helpful
R. P.
Excellent service. Friendly and covid safe
S. T.
Needed new wiper blades. Easy to look up on the touch screen and then find in the rack. Easy to fit myself so did not use the fitting service.
A. M.
Very helpful and great costumer service. Leo was helpful and knowledgeable and very polite.
J. B.
MOT service booked online easily to suit my diary. Prompt, polite and friendly service, easy access in Swindon centre. All good. Staff definitely working hard to keep the Halfords brand and well done to all of them! Thank you.
P. R.
I BROKE DOWN. STAFF IN HALFORD WENT OVER AND ABOVE TO HELP ME OUT. THANK YOU
s. j. M.
Stephen J Mcclafferty, has enjoyed taking my Peugeot 307 cc Convertible, it was great, they are all Stars ⭐⭐⭐⭐⭐⭐⭐ I would recommend you go to Halfords for repair and Mot.. Stephen j Mcclafferty, 🎥🎞️🎬🎭🎭🇬🇧©️®️™️. Film Locations UK.. Thank you Halfords in Swindon.. Wiltshire
V. C.
The bike repair staff are friendly and efficient. I wouldn't go anywhere else 😊
J. F.
Very efficient and friendly
P. P.
I came to Halfords today my dashcam was broken and I had another one but my wiring connection was the wrong size then Jack looked at it he was very professional saw what the problem was right away, the next thing I knew Michael came with a new cable and fitted it right away the two of them were very professional and efficient and sorted my problem out I can't thank them enough the store was very busy and they went out of their way please thank them for me paddybill
D. M.
Shelves a bit low, but very helpful in the cycle dept. when asking for advice on children's bike sizes
C. C.
The young lady on the till was very helpful & knowledgeable
K. P.
Took my car here for its MOT. Very friendly and helpful receptionist, efficient service. Very pleased, will be back next year.
A. N.
Always great advice and professional service.
M. M.
Great service during the lockdown period, I will be using again in the future.
B. W.
They were very helpful and supportive; thank you
M. A.
Great experience, friendly and helpful people. And great hot chocolate. Will definitely be return to this Autocentre in the future.
S. D.
Had nothing at all to complain about. Service was excellent.
S. K.
I have been very impressed with the staff at the Swindon branch - friendly and helpful!
D. P.
Great service and great team, thanks in particular to Mark for his help and advice on my Dash Cam selection.
I. S.
I always use Halfords for my MoTs, they can't be more helpful. And if ever the car doesn't pass they are always able to quickly fix the problem at a very competitive price.
G. L.
Did what they said for a good price in good time
L. R.
Very happy with how quick and easy it was. Worried too much about nothing as usual.
Great staff.
P. W.
Excellent service at extremely reasonable price !! Staff excellent!!!
R. S.
Staff were very helpful.
S. R.
Great for bike bits , was 10 mins early but first in que , quick and easy
T. K.
Overpriced!! quoted me £60 for license plate and front position light bulb change(total 3), bulbs were less than £10, and have changed it myself. Giving 4 star because the vehicle check was free 🤪.
J. T.
No time to buy and replace brake light bulbs but Halfords did it all within about 20 mins, for a very reasonable price - also very polite and helpful staff. Good Covid19 security in place.
G. T.
Always a pleasure to shop here. No fuse ,no bother and very polite!
Z. F.
OK. Would be better if they had some more inventory of cycles
A. T.
Very good and reliable. Will be going back again. Thank you
C. S.
I took my wife’s car for its prebooked M.O.T. and everything went smoothly. A friendly welcome, a quick signature and that was that. Under an hour later I had the car back. The cost? 50p. Yes, 50p! Eastport in the year I took advantage of the £10 M.O.T. offer which necessitated a purchase in a Halfords store to qualify. I bought a sponge, 50p, and sent off the code I was given, plus £10. When I got the car back I was given a £10 Halfords voucher hence the total cost of 50p! Excellent in every way.
Update: The car has now been to the same Autocentre for a major service. No fuss, no hassle. Everything done to a very high standard and the car was ready for collection at the designated time.
V. M.
Used website to order new tyre & make fitting appointment at end of August 2020 never visited this particular store before had previously used the other Halfords AutoCentre in Swindon which has now gone.
Took about 45 mins for new tyre to be fitted,guys were really friendly.
Covid safety in place in store,sadly no where to sit and yet if you go next door to their retail shop there is plenty of customer seating,perhaps the guys just need to let customers know this,as would be helpful.
Other than that no complaints on that ocassion.
The following week I had to order another tyre due to my car failing MOT (elsewhere) due to an egg shape being in the tyre,ordered online & made appointment once again for fitting.
I told they guy which tyre needed to be replaced and it was replaced at my instruction however when I got back to the garage,I was informed the wrong tyre had been changed,completely my fault and that the faulty tyre was still on the car so I telephoned store saying I was coming back to collect my tyre that was perfectly ok so the garage could change to the correct position.
When I asked the fitter why whoever had fitted new tyre had not noticed there was nothing wrong with my tyre he said that most of the time they just accept what the customer says ie which tyre needs changing and that's fine because it was technically my fault but I would have thought the fitter should have noticed the tyre was perfectly fine and questioned my request ?
The garage also said that they were surprised that considering I had had two new tyres fitted at the same place within a week that the fitter had not put them on one axle which in his opinion was normal practice.
It's only a small gripe as the guys are really friendly but I was surprised that the fitter had not noticed there was nothing wrong with my tyre !
L. R.
Quick and helpful service as always! Free check too of lights, battery, tyres...thanx
N. C.
Very busy, but good covid related distancing in place. Need more tills!
P. P.
Very helpful staff members
F. D.
Took my car there this week for an MOT and service, which seems to have been well done. Also invested in a couple of new tyres. All of these were reasonably priced; there was no pressure to buy, and it was nice that the gentleman in charge didn't talk down to me because I happen to be a woman (this has caused me to change garages in the past!) Halfords on Fleming Way is also just 5 minutes walk from where I work, so that was another "plus".
S. S.
Got three new tyres here on a recent MOT and found the prices ok and the staff well trained and professional.
S. U.
Always fix well with good quality parts👌
j. p.
A first class repair and very professional
M. D. C.
Totally brilliant service today from the centre, 3rd year on the run with cracking service
r. b.
I went there for a quick winter check. Micheal was not only professional but very helpful in answering all my questions. Thank you
E. A.
Outstanding service, very quick, efficient and affordable
K. m.
Very helpful friendly staff unfortunately they didn't gave what I wanted in stock
N. S.
Quick and easy to book MOT online. Reasonable price, choice of time slot. Dop off and pick up within an hour
R. “. K.
Very fast service and reasonable pricing
J. S.
E-mail received reminding me to turn up early for MOT test. On arrival advised that no MOT tester on site that day!! No advance warning of this and test arranged for next day. Lucky I hadn't had to take time off work.
m. k.
first class service,never had any problems with this branch
J. H.
Every Halfords MOT experience is first Class. Whether it's my Aston, Disco or Range Rover. Great booking experience and customer service throughout every visit.
C. “. M. t. '. M. '.
Polite, efficient and following the Covid guidelines. will use again
M. H.
3 members of staff and in the till area the que was nearly out the door but only 1 on a till?
B. B.
Very good customer service 👏
S. C.
Excellent service and great price for a new wiper blade.
D. 7.
Very efficient place and brilliant customer service.
T. V.
Great price, and very friendly and helpful staff. Went above and beyond to locate stock for me.
A. H.
Very good service, staff were polite and friendly, definitely a good store.
T. M.
Stuart was amazing, so supportive, helpful and made the whole thing easy especially when extra costs occur during a service.
E. W.
Brilliant service from the Swindon team 😁 really delighted with my new bike 😁
K. M.
Bit busy, and some work was being done in one area of the shop. But had what we needed.
C. G.
Thanks very much to Jill and Jack who helped me out with a problem of my own making at no extra cost. Great service
A. W.
Halfords kept to time for my MOT, I had prepared the car well so was pretty sure it would pass. I have had several MOTs at Greenbridge and there is no sign of failing to drum up work, so I will keep going for now. I expect repair costs will be high but I would do it myself if it fails.
c. h.
Did everything it says on the tin. No complaints, will use again.
A. H.
Perfect: good price, on time, called me when ready, best local MoT Centre.
l.
Great service, prompt, polite and hassle free. Highly recommended and good value.
J. K.
Good efficient service for MOT
A. C.
Great job, fixed everything quickly and talked me through the whole process
D. K.
Extremely helpful and courteous. helped where others couldn't./wouldn't.
Still using them still rate them 5star
L. H.
Really useful store if in need of bits and pieces for your car