Reviews of Coventry Audi - Servicing. (Auto Repair Shop) in Coventry (West Midlands).

Coventry Audi - Servicing

82 Reviews

47 Comments

Auto repair shop

Car repair and maintenance service

503 Fletchamstead Hwy, Coventry CV4 9BY, United Kingdom

Description

Information of Coventry Audi - Servicing, Auto repair shop in Coventry (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Coventry Audi - Servicing

Reviews of Coventry Audi - Servicing

L. G.

Overall a great experience with effective communication and comprehensive explanations about the work completed. I would say however that I wasn’t impressed with the supposed clean that they offered as part of the service. The car came back in the same condition it was delivered in - not filthy but not spotless either. If you’re going to advertise this as part of the service then it’s probably best to fulfil this to manage customer expectations.

B. B.

Good service from Audi which is the reason I continue to use them. Courtesy car was ready and oil service was done on time. Service Advisor was great as always and will be back when next service is due.

N. M.

Firstly Nick the driver was excellent he was so thoughtful and customer focused. He is Amazing! When our car was ready Gemma from service rang and to our surprise she said we had to pay for our MOT which we knew was covered in our warranty plan. She started to argue the fact that Audi don’t cover the MOT. I suggested she gets her information right before she calls customers wanting the incorrect balance. She then rang back and confirmed MOT was included in our warranty….. rest my case. I would suggest she goes on a training program so she doesn’t upset other customers in future. Thanks Nina Mistry

S. B.

Firstly I would like to say that I have been going to Coventry Audi for years , and have always had a good customer service . The staff on reception and service are some of the friendliest, and professional people I know. Having said this unfortunately I doubt I will be taking my car back to Audi Coventry. The reason being the exorbitant prices they charge . I had a brake fluid change on this visit . The cost was £85 . I was quoted £76.90 to replace a clamp holding the middle section of the exhaust together and other costs which was just too much .Its a shame the prices are so high , but I guess that's what you get from a main dealer . I will be getting the work done far cheaper at a local independent garage with Audi parts

R. H.

Just a health check for my audi A6,very professional help from the lovely lady called T.

J. B.

The car was needed for a full day, cambelt, water pump, tyres, and service. The courtesy car was equivalent to mine and had plenty of fuel, the service team were knowledgeable, polite, pleasant to deal with and kept me informed through the process. The entire experience was exactly what I would expect from a premium brand and was as efficient and painless as it could possibly be.

D. T.

My car went in for an annual service. All work was completed on time & to a high standard. It was cleaned inside and outside as well. The engine is definitely quieter and smoother and braking is better too.

S. A.

Went in with a dpf warning light problem. Have previously been to another garage to rectify this problem but they couldn't help and suggested going to Audi. They charged £60 for a half hour check and concluded that I need to book in another hour at £170 to do further checks to find the fault?? I don't understand what they did in the half hour?? Probably had a cup of tea and then called me back!!

I. H.

Tom, Mark & Charlotte were very professional, and I was kept informed throughout. Highly recommended. Would never take the car anywhere else. Ian

S. G.

I was there for a service appointment and it was a good experience.

A. H.

Had my MOT and service done here, Mark was very helpful and they got me sorted very quickly.

J. C.

Listers Audi Coventry did the MOT on my Audi. From the moment I arrived, staff were courteous and attentive. Advice on diagnostics and any possible replacements was emailed to me with photos, and explained face to face by a member of staff. Someone else also brought frequent tea and biscuits while I was waiting. Nothing was done without my understanding the implications and the cost. And the final bill was far less than I was expecting. So all in all a very impressive service.

W. E.

Excellent service from Coventry Audi. I had a courtesy car which was the E-Tron. I have found my next car which I will purchase from Coventry Audi.

P. C.

Very professional service, polite staff too

M. J.

Had my Q3 in for a cambelt and MOT, car was ready on time and at the price quoted. I’ve used Coventry Audi since 2004, and have always been looked after.

B. A.

polite ,efficient and timely as usual. Thanks

h. h.

good service and health check by audi coventry. Caitlin was very helpful at the centre thanks!

M. G.

Very Good

T. G.

The only problem is you can not see the prices on the website and they can say any price. Costumer service is very good 👍

M. W.

Friendly and efficient. Comprehensive service and MOT all done in good time.

J. D.

Superb service throughout keep up the good work!!! Ricky Smith is an absolute asset to the business!!!

T. D.

As ever, a very professional and stress-free service experience with the Coventry Audi team - thank you.

K. P.

Provided an excellent service on my Audi A5 and got it back on the road. I also felt that the health check is a useful indicator on how to keep my car maintained and provides an extra peace of mind. I felt respected and part of the whole Audi family.

J. H.

Mark is the best service agent they have at coventry audi! he needs promoting

S. C.

Good service and communication

s. b.

I had the Cambelt done and MOT ..., Great Service ...

T. E.

Great service, kept me informed at all times.

G. B.

Excellent service and very efficient staff all round.

G. E.

Very polite and efficient staff

G. S.

A very professional service

J. C.

Excellent service and hospitality

P. O.

J. W.

K. (.

Superb service from start to finish. I was very well looked after and they even repaired my tyre for a very reasonable price. Cannot fault the service I received, the care and attention was unparalleled. Thank you.

E. P.

M. M.

D. H.

C. F.

S. B.

K. P.

P. R.

C. J.

Fantastic friendly service. Nothing is too much trouble. Would highly recommend. Paul always goes out of his way to help. Thank you for a great experience.

T. U.

This Review is annually updated: please see below for each visit experience. the star rating is based on my most recent experience. Visit No1: They updated the emissions software without asking and now I am noticing a drop in power and MPG! not good AUDI!! * Visit No2: MOT, waited there for almost 3 hours, offered everyone a drink that walked in through the door but not me? because of my colour? felt like that. * Visit No3: Had MOT done, very smooth this time. Tehreem was great, kept me informed throughout. overall a very pleasant experience. ****

P. s.

Fantastic customer service throughout visit from Mark my appointed service advisor along with the front of house team. From initial contact at reception along with being kept well informed and looked after throughout my time at the Coventry branch. Keep up the fantastic work 5/5 experience 👌

6.

Pleasant staff. Helpful in allowing me to use remote working space (Internet, power etc), served with tea and croissant. Car was having a complementary 12month visual inspection. Was told I would receive a video report of the inspection, but nothing has been received 3 working days later. Raised the issue of the faulty MMI system, but will have book the car in for 2 days for this issue to be looked at, with no guarantee of success.

D. P.

Used Coventry Audi for an MOT. Had a while-you-wait appointment. Staff were so courteous and kind, making sure I had everything I needed. And the person managing the MOT was really good, too. He kept me informed at every stage. Really good service experience. Would definitely recommend.

E. L.

Premises - Immaculate Reception - Friendly and efficient Service staff - Smart appearance but frequent turnover reduces continuity of contact Work done - Usually high standard - readily prepared to correct inadequate jobs

Contact

Photos