Reviews of Kwik Fit - Leicester - Charles Street. (Auto Repair Shop) in Leicester (Leicestershire).

Kwik Fit - Leicester - Charles Street

148 Reviews

83 Comments

Auto repair shop

Car inspection station

141 Charles St, Leicester LE1 1LA, United Kingdom

Description

Information of Kwik Fit - Leicester - Charles Street, Auto repair shop in Leicester (Leicestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Kwik Fit - Leicester - Charles Street

Popular times

Sunday

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Saturday

Reviews of Kwik Fit - Leicester - Charles Street

C. O.

I had a slow puncture, A.T.S, refused to come to site and sort it out. The guys at kwik fit, sorted it straight away with no problems and didn't even charge us. Very highly recommended.

M. G. E. T.

We went in for an emergency tyre change on a Sunday, and the boys helped straight away without making a big deal of it, even though we didn't have a booking. Managed to get us back on the road in 30 minutes. Absolute stars!

J. A.

Excellent service the morning after a tyre blow-out on the M6 South! Saved me hours with 3 tyres off the shelf and even sourced a missing wheel nut from a local supplier

N. M.

Took car into centre very good service from Daz the manager kept me up to date and great advice 👍

J. G.

I only went in to make sure I was at the right place for my coach Staff was so nice and help full

R. K.

Would have gave it 5 stars but they've took the free coffee machine away

S. B.

I came on a Sunday having to travel the day after without any appointment. They did more than I could ever expect. Simply outstanding.

T. H.

Darren was really helpful and accommodating to find me an MOT slot at short notice where other local Kwik Fit centres weren’t able to. Great customer service.

R.

Fair customer service. There are chairs to sit down as well. I'm not sure toilets are available for customers though.

A. P.

Went to one branch and puncture repair could not be done, phone Charles Street branch and said I can go straight away, work done quick and I was on the road again.

J. V.

Great service, Thank you quick fit for free alignment inspection. Went there to check my new car alignment and they thoroughly checked and told no alignment service required. Thanks to Daren & Allen for quick and effective services. Both are asset for your organization.

L. S.

Absolutely lived up to its name. Had pre ordered my specific tyre. I arrived at 12 o'clock. By 12:20pm I was back in my car and on my way home. Staff are polite and helpful, extremely efficient. Great service. Thank you very much.

B.

Rup's is at it again my tracking was way out and this man sorted it for me even with a hard nut to undo this man is a tru craftsmen he didn't give up just went for it and sorted it . I went all over Leicester and no 1 could do it but guess what rup's did 100% best man for the job A*********** Rup's is the master fitter he makes you feel at home offers you tea and coffee takes him no time at all to get ya back on the road A***** from me

t. l.

*Posting on sons Google account* This branch of kwik fit on Charles Street in Leicester has always sorted my emergencys out in a speedy and professional manner. Today I was served by Darren who went above and beyond to sort my tyre out and get me and my children on the road. Honestly cannot fault this branch they have always been this helpful. 5 stars ⭐⭐⭐⭐⭐ Lisa

d. 4.

I brought my BMW yesterday for MOT. Staff was kind and polite . Job done on time with no tricky inspections . Well done keep having this level of services.

M. D.

Booked online. After diagnostics, it was not the problem I had booked the car in for. ( car had another fault). They refunded the money I had paid online efficiently. Great service too.

r. m.

Very Very helpful and thay answer the phone not like abbey Lane 6 times i rang no answer rubbish

D. G.

Booked the day before, went into reception and waited for someone to see me. Someone came in and I explained that I had a booked slot and what the job was and all I got was a yep and he walked off to do something else leaving me stood there until I followed him round the shop asking what he wanted me to do with the car. Work carried out seems ok, just need to work on customer service.

D. K.

Super ace service! Kevin the manager fitted me in for a quick tyre change even though he was busy took him 5 mins with no fuss! Thank you so much! Another garage just down the road said I had to come back in 2 days for a tyre change when their garage was empty!! Thanks again Kwik fit :)

L.

Darren was so lovely on the phone and in person. Very professional and calming when I was panicking about a flat tire. I would recommend this Kwik Fit to anyone. 10/10 for customer service.

M. H.

I was booked by Dave the Regional Manager to do a replacement of a run-flat tyre at the Charles Street at 1:00pm. I arrived at 12:50 ish. Parked the car and walked into the shop. I was served as asked to sit and wait for someone to servicing my car. Less than 5 minutes another gentleman came in (Mr. Khan). He did it professionally. He asked the detail about the service I was booked for and confirmed with me again. He then left to do the job. In less than 25 minutes, I had a new run-flat tyre. This is the best experience I had with Kwik Fit. I had no worry and stress-free from this experience. Mr. Khan is a star. He re-assured customer and deliver a quality job in a timely manner.

K. B.

I was a bit disappointed that the technician didn't clean all the grease and crime of my alloy wheel it would have only taken a minute it doesn't show much respect for customers cars if I make a mess at my job I'm expected to clean it up not leave it for the customer

N. E.

Staff member " Rupean " (apologies if I did not spell his name correctly) was absolutely brilliant and fantastic customer service especially when he was on his own dealing with multiple customer's. I hope he realises that good service is what customers consistently are looking for in a good mechanic woth good knowledge and experience and " Rupean " ticked all those boxes. Really happy with the service, as an NHS staff member I will be sure to come to " Rupean " if I ever need to come to Kwik Fit again. Thank you " Rupean " I wish I could let your CEO or area manager aware of your brilliant service 👍

J. B.

Just wanted to say a massive thank you to Darren and Khan for helping my husband and I we are both NHS workers and we had been in Leicester for my father’s funeral today a very emotional and stressful day. We had a nail in our tyre and they sorted it super quick so we could have our onward journey back to Suffolk. You both are an absolute credit to Kwik Fit thank you both so much.

N. W.

Friendly, efficient service. I was able to call and book in for a replacement tyre within a couple of hours.

v.

The customer service was superb. They were very helpful and quick in solving the battery issue of my car. I will definitely be recommending people to this shop and I will be patronising them again

M. S.

Really impressed by their friendliness and efficiency. Phoned ahead to book a slot 45 minutes after I had called, for the repair of a wheel rim and replacement of a tyre, following a disagreement with a pothole. Jack clearly explained my options and prices, was helpful and friendly. The gentleman that actually made the repair was also friendly, knocked the dents out of my wheelrim (no charge) and refitted the wheel really quickly. Very impressed; they had a discount on Goodyear tyres too, so I felt like I got a good price as well as a good deal!

D. I.

Not enough staff on which meant the service was slow, colleague was uninterested when told that we didn't want the tyres on offer as they were above the price range we had set and the mid range weren't available until the next day. Overall neither a good morning bad service, but will go elsewhere in future.

r. l.

Kwikfit Charles St. Leicester. Needed a Service oil change etc at short notice, booked me in first thing next day. Prompt Service and Staff were excellent/knowledgable and listened to what I needed doing. I have you used Kwikfit Charles Street before and have always been satisfied with the work they’ve done. Would Highly recommend.

M. C.

Really friendly and polite, the technician explained the issue with my tyre and showed me and then gave me a good price on the replacement.

S. K.

Solved TPMS issue with little cost.

g. p.

The best kwik-fit station in Leicester !!!!!!!! professionalism and customer satisfaction on 1st place!!! the best place to maintenance your car!!! i recommend in 1000%. Branch manager and staff very helpfully!! Thanks for sorted my car out! Greg Mazda3 :)

e.

Excellent customer service, went above and beyond for me can’t thank him enough.

S. W.

Honest, went because my Aircon was weak so thought it needed re-gasing they could have just done it & charged me however they called me to the car to tell me it was fine & showed me it working correctly....

C. E.

Great experience no complaints

L. L.

Job was completed on time and reasonably priced. Very professional service, the technician understood the problem, explained what fix was required and then serviced the performed quickly.

N. j.

Thorough checking of suspension problem, fitting of parts and work carried out v well, problem has since gone. tks again.

C. D.

Needed a new tyre and they sorted it out within the hour.

R. M.

Brilliant place great service. Really efficient and very friendly

R. M.

Can get very busy at times but thats the chance you take

A. A. T.

Fast and friendly service made me feel at-home really professionally dealt with, thanks guys.

j.

Went in for MOT, went smoothly and professionally. All good, thanks

S. B.

Fitted me in at late notice. Quick, efficient and friendly service

D. W.

BIG BIG thank you to Nathan for the fantastic customer service received today. A very helpful and pleasant guy.

T. W.

Prompt and efficient service, all work done on time and to a high standard. Would definitely recommend.

J. l.

Great recovery by the manager from initial poor service by one of the team.

A. D.

Wonderful service....can't fault it. Very friendly and professional staff.

V. v.

Very good service I would like to recommend!! Very nice clean atmosphere with excellent clock room

J. O.

Quick, friendly service. In and out within the hour with a new tyre.

A. C.

Quick and efficient service. Darren was spot on

R. U.

Nice

R. K.

Fast friendly staff free tea machine to boot can't go wrong

P. D.

Excellent service from nathan and his staff. Quick and efficient.

S. M.

The young apprentice and his superior did a great job.

s.

Excellent and professional. Daz is a credit to the team

C. D.

A pleasant experience .

T. K.

Friendly and approachable attitude. Definitely recommend

M. N.

Great guys and good work done

j.

Friendly staff who clearly know what they’re doing

M. A. K.

Nice and efficient staff, really quick !!!

J. G.

Very good service and great atmosphere

P. Y.

Very good

U. M. R.

Good customer service 👍

C. B.

Nice people and very professional.

E. R.

Good service, customer care

E. K. M.

Top technicians, fast and reliable

J. R.

Honest advice and friendly service

W. G.

I found the staff very helpful

R. P.

Efficient, friendly service.

K. P.

VERY GOOD SERVICE

P. U.

Great service.

D. j.

Rups is the man ❤

P. C.

No problems

f. k.

Highly recommended

A. N.

Thanks ....

P. A.

Top lads and amazing service. Had some work done on my car and needed tracking doing after, where two previous garages were unable to get it done and some actually told that it’s due to the cars age. Took it to kwik fit and had it done instantly, minor issue with steering being slightly off got sorted without any additional questions being asked. Absolute legends, would definitely recomend!

M. K. V.

J. O.

F. O.

H. A.

C. W.

A. K.

P. C.

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