Reviews of Kwik Fit - London - Whetstone. (Auto Repair Shop) in London (London).
Kwik Fit - London - Whetstone
997-1003 High Rd, London N12 8QX, United Kingdom
Description
Information of Kwik Fit - London - Whetstone, Auto repair shop in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Kwik Fit - London - Whetstone
Sunday
10am–4pm
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
8:30am–5pm
Popular times
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Tuesday
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Reviews of Kwik Fit - London - Whetstone
S. L.
Took my car into Kwik fit this week. a little worried about a noise coming from my wheel. The centre was extremely busy but the lady Kim still managed to make a slot available for the check. I only waited about 50 minutes whilst she multi tasked phones, people coming in for appointments, dealing with a courier, service guys and tyre issues. What I experienced from Kim was rapid efficient service. She arranged for the wheel to be taken off and found a stone, no charge and I was extremely happy that I was safe on the road again.
R.
Impressed with the customer service from Kwik Fit Whetstone today. It was a busy time and the job took a little longer than expected but Kim went out of her way to ensure all customers were dealt with as quickly as possible and kindly didn't charge me for their work - not at my request but as a New Year gesture from the business. Great experience, thank you!
k. a.
Steve and Keith were amazing. I had a temporary repair and needed to drive a long way. They sorted it out very quickly and made sure the car was safe. Thanks guys. If I breakdown in London again I will be coming back!
c.
New governor in charge no problem no drama. The MOT test engineer as well good guy has done my car for couple of years. Doesn't make faults and start charging you. I have been going to this place for nearly 20 years. Never really had a problem. But there was a time around 5 years ago when I started making up faults and charging customers which was very disgusting.
Under the new management he seems like a nice guy genuine Which is what we want
C. L.
Office staffs very friendly, welcoming , dealt with front replacement tires efficiently. Good workmanship.
The only disappoint was i was not informed of result of free wheel alignment check, battery & brakes...so a little disappointed and begs the question - was it done?
E. T.
Fantastic service from Kim she was dealing with some very impatient people and quite rude to be honest but was still very polite and very professional too . A great team there and the boys worked very hard to get my car done so thank you to Paul Keith jack and Mo
A great and enjoyable experience and I can highly recommend them
all covid restrictions met and I will be back 100%
J. P.
Keith and his team did a great job in solving my deflating tyre problem.
My week old car had nail in the rear tyre!
Problem sorted in about an hour, from a booked appointment. The wait was pleasant, with moments of humour and knowledge from staff and other waiting customers.
Z. R.
Booked my Lotus Elise S2 in for an MOT online. Arrived at the time slot, was greeted by the friendly manager and introduced to the MOT tester. Was all completed and done in less than 45mins. Smoothly run branch, with good team. Will definitely recommend!
A. N.
Cannot recommend highly enough. It was clear during my visit today that Keith provides a consistently high level of customer service. He and James were friendly, helpful, professional, honest and efficient. They took the time to explain the issue which needed fixing which they did - in less than an hour.
J. K.
I had a great experience.
I could see that they were busy but they put my car up on the ramp immediately. They found a nail in the tyre but fortunately it only needed a puncture repair.
I was on my way within an hour .
The Manager was extremely helpful. They deserve 5 stars
G. F.
Excellent customer service! Steve and Keith were very helpful and went the extra mile to address the issue identified during MOT, leak from brake calliper - anticipated the need and promptly resolved. Thank you.
C. F.
Excellent customer service. When my car’s MOT failed, Steve arranged the new part straight away and all was fitted and re tested within 2 days. Also great communication on what was wrong and what they were doing to do to fix it. Highly recommend as they go above and beyond.
L. L.
I had a faulty front side light/day light (BMW). I called up Kwit Fit Whetstone. Steve picked up the call and he said I could drop by to have the car checked out (waiting time 5-10 minutes). I dropped by, the car was taken in by Steve (really friendly chap), waited about 15 minutes, then James (another friendly chap) took the car to the garage for assessment. About 5 minutes, they asked me to join them and told me that it was not a faulty light bulb, instead, it was just a loose connection. James reminded me to have it checked out when I took the car back to BMW shop in the future. They didn't charge me and sent me away. You don't get this kind of customer relationship anymore nowadays. Two very decent service professionals. I really appreciated that!!! They earned my respect and certainly won me as a returning customer from this day onwards. Thank you Steve and James!!!
T. H.
Worth going to just to see Kim (the Manager?) in action.
While I was waiting for some new tyres to be fitted, she demonstrated an encyclopedic knowledge of tyres, gave good and helpful customer advice, helped out her team, reassured incoming customers and kept a grip on all the cars coming in and out. Fantastic to watch someone who knew what she was doing and who was doing it very well.
F. M.
Went in for two rear tyres to be replaced, along with an alignment. Kim was fantastic as was Keith, made up for a previous bad experience elsewhere. Highly recommend!
A. G.
I had an exhaust system that was falling apart - from the start Keith and his entire team were enormously helpful, friendly, quick and efficient. Everything I needed - getting replacements, and then various checks and an MOT - was done in record time, at good cost, and painlessly, and at good value. Would 100% recommend, and I'd return in a flash with any other problems.
D. G.
As always, great service and they are willing go above and beyond to make sure you are happy. Quite busy but the logistics of the garage were handled very efficiently.
Steve sorted my exhaust perfectly and the weird squeaking noise has now gone.
Defo my go to place if anything happens with my car.
Cheers lads.
w. o.
Had some issues with my front tyres. Such lovely gentlemen that made me feel at ease while everything was being done. Amazing customer service. 110% would go back again. Thank you so much for everything
O. F.
Brilliant service from Steve, Keith and Mo. I had a burst tyre and they really quickly ordered one in for me within the same day and were so helpful and friendly
p. m.
Steve & Kim were very helpful & professional. I use them regularly for all my car issues.
Recommended highly
D. B.
I don't normally write reviews, but I was really well looked after by Keith and the guys at Kwik Fit in Whetstone. Great price, well organised and friendly. Don't bother going anywhere else.
R. S.
Took my car in for an MOT and service. The staff took the keys and got to work on it straight away. Heard back from the garage at lunchtime and it was ready to be collected straight away. Keith was very clear, informative and efficient.
I always bring my car here for anything that my car needs and they are always very professional and they take the time to explain everything to me properly.
Once again I am very pleased and would highly recommend Keith and his team.
S. I.
Absolutely brilliant customer care and service. I must say the team there goes extra miles to assist their clients. A special thanks goes to Mohammed for being very helpful and professional!
F. H.
Visited to have my oil level and tyre pressure checked. Looked after by Mo who was fantastic and professional. Explained everything to me and put my mind at ease.
M. M.
Steve from Kwik Fit Whetstone is a genuine diamond in the rough. Having spoken with several ‘Mobile Service’ and ‘Customer Service’ colleagues who were less than helpful over the previous 10 day period, Steve took ownership of the problems I was having and genuinely apologised on behalf of Kwik Fit. He dealt with my issues quickly and efficiently. He was fully prepared for my visit and even highlighted an issue with my locking wheel nuts which he kindly rectified. No fuss. Just simple customer service. Steve is a shining light in terms of customer service. Look after him and he will look after your customers. Well done Steve and THANK YOU. 🙏 The Tesla owner.
A. B.
The staff are so so helpful I was in a tricky situation and they went out of their way to help me out, well above and beyond my expectations. Mo and James were excellent and their manager who I think is called Kim. Thank you all so much will be back again.
A. G.
I had a really good experience at the whetstone branch. The guys sorted my MOT nice an quick. Mo and steve imparticular were very helpful. Cheers
C. B.
Keith provided exceptional customer service and went above and beyond to help me get my car sorted. I would highly recommend the team here! 5* treatment from start to finish.
G. K.
Kim and James were very helpful and gave me an honest assessment, stating that work was not needed that my main dealer said was! Would definitely recommend and come back for future service. Thanks both
S. S.
I had to visit Kwik Fit in Whetstone and was really pleased with the whole manner in which Kim managed my case.
She was very patient, polite, professional and clear in giving options, helpful. I changed my mind a couple of times and she was understanding and still helpful even then.
Kim, thanks
E. P.
I took my car to Kwik Fit in Whetstone for a tyre change. Outstanding customer service from Kim! She was professional and very reassuring. I would definitely recommend this company and I will be returning whenever I need this service in the future.
N. G.
Turned up late on Sunday with a completely flat tyre. They were honest and said it would be 45 mins but they talked me through my options and gave great advice. Was well looked after by Keith who made sure I got the best price possible. He abs his team worked so hard, working through their lunch to make sure I left happy. Would hesitate to go back again
J. B.
Had a flat tyre today. Called ahead on my way to book in and Kim was super helpful. Reassured me it would be fixed in no time by James and she was right! Was back on the road within 20 minutes. Amazing service!
B. M.
Excellent customer service. Extremely polite and helpful staff, work carried out efficiently with care and completed on time with explanations and updates. Special mention to the technician Jonnel, the friendly manager Kim and to Keith for the warm welcome. Great team and a very positive 5-Star experience. Highly recommended, many thanks!👍
H. G.
Mohammed 🇧🇩 Was My Guy Today, Looked 👀 After Me Very Well Done 👍🏼 I Was Served By Him. He Fixed & Replaced My Rear Left Tyre On My Black A200d AMG Line - Vehicle 🚗 Reg: HI 👋🏼X💋HG (That had a Nail in it) in Other Words an Puncture Tyre. So He Was Very Helpful, Kind, Respectful ✊🏼 Loving 🥰 Caring & Amazing 😉 Performance, Truly a Outstanding Job Well Done 👍🏼 Awesome 😎, Clap 👏🏼 All The Way, Definitely Coming Here Again. Plus He also Checked All Tires Pressure & Engine Which is Great 👍🏼 Help Too. Here are The Pictures Have Been Uploaded. 💯% Perfect 👌🏼 5 Stars ⭐️⭐️⭐️⭐️⭐️ Service. Thanks 😊 to Everyone Working There Guys ❤️ Love 💕 it
S.
Brilliant service at this branch. This is the 2nd or 3rd time I’ve been here and all the members of staff are very friendly. Pricing is great value too!
M. D.
Kim, James and the whole team went above and beyond when I visited for new set of tyres, showing consideration and a duty of care towards me and my vehicle that many other similar businesses miss. It was the attention to detail and pointers on other aspects of things that might crop up in the future that put me completely at ease and displayed their true professionalism. Would recommend to anyone. Thanks guys!
C. B.
Initially nervous about garages always finding expensive faults. My family owned a private garage when i was younger and recommended them and pointed out a few checks prior to service and post service. I had a major service MOT and brake fluid change. I checked all points, clean oil, new oil filter, new air and cabin filter, coolant added, brake fluid changed and bleed through. I had four new tyres done there and that was done well as well. Really good service and very honest and helpful. Excellent staff and service ! Update March 2021 - I had two cars intermediate service here, as they were so good and priced well before. extremely good and cannot fault them. Even checked underneath the bonnet afterwards all the work was done. Good workers and great service.
T. I.
Keith was a total superstar! My battery was on its last legs and he greeted me politely told me not to worry and he’d get it sorted. And guess what he did. So it’s a massive thumbs up from me - and to top it off he did it all with a smile. Thank you Keith and Kwik fit Whetstone - Keith was my knight in shining armour today. Thank you
J. P.
“Amazing service, went above and beyond from the Whetstone branch to help with sorting out my tyres. Keith and his team were amazing and my car feels like new. I’ve always use this branch whenever I’ve had an issue with my car. Today the guys have gone out of there way to make feel comfortable and have reassured me that my car is safe to drive! FANTASTIC CUSTOMER SERVICE!! THANK YOU once again… 19/07/2021
J. B.
Rang to book my mot Keith gave me brilliant help booked my car in always use Kwik fit thank you Keith, Steve and all you guys and girls
N. C.
Great team working here and super efficient and friendly. I came in first thing (slightly early) and was seen to promptly. I was in and out within the hour with a new tyre and all sensors checked.
O. A.
On a very cold morning the warmth of the service from Keith and James was very welcome .
Excellence , Efficiency , Energy and Enthusiasm. A memorable experience.
Thanks also to Kim for my previous visit.
Olu
E. M.
Just popped in to get my pre-booked aircon re-gassed and debugged - all done in an hour, as advised, and now deliciously fresh in the car. Kim on the front desk is a plate-spinning marvel - I don't know how she does it... Brilliant service!
Z. B.
Very professional and friendly customer service. Keith was especially helpful in sorting out the replacement of the rear tyres on my car. 👍👍
z. h.
Would like recommend Keith for the excellent service he provided when I had a problem with my exhaust. He explained it, fixed it and didn’t try to charge me unnecessarily. I’m going back next time if I have a problem
S. G.
They replaced my tyre in record time - and I didn’t even have an appointment. I just arrived when they opened and they fit me in. Great service!
T. B.
Went the EXTRA mile...I call round today about 4:pm as I had a nail in my rear tyre and was losing pressure.. They were very busy but said they would do their best to fit me in...and they did..A BIG thank you for getting me back on the road.Tony
S. H.
Amazing service. Realised MOT had expired a lil while ago and I called them and asked if they could fit me in today and Kim was amazing and able to find me an appointment today and the mechanic Jonnel was very efficient and got the job done.
Thank you so much!! You never disappoint?
T. K.
I visited Whetstone Kwik Fit recently for my wheel alignment check. Kim & Keith they were perfect, they took care of my car on time and gave it back fixed very fast. Thank you.
M. C.
Huge Thanks to Kim Keith and the team.
I arrived on Saturday with my very distraught who had a puncture and had to get to the hospital for her son. Despite a full workload and no capacity before closing Kim made sure our needs were met that day.
The team are superb and I can't recommend them highly enough
Melvyn Carter
S. C.
Best service ! Kim is so helpful and gets everything sorted and back on the road very quickly! Highly reccomend
S. M.
Sassi and Kim basically saved my wife's day after being ripped off by another garage. We won't go anywhere else other then here if we have any issues in the future. Thanks for being so efficient and professional.
M. P.
Amazing services - Keith & Mo best guys ! Looked after me every way possible highly recommend these two
K. P.
Was impressed with the staff, very professional and efficient.
I’ve now had two tyres changed here (driving over too many nails) and wouldn’t hesitate to keep going back here.
O. A.
Thanks very much to Sasi today for his help with my distressed tyres .Less than 5 minutes has made my weekend.
I left with happy tyres and a smile on my face. .
S. F.
Have been using this Kwik Fit for a little while for MOT's tire's changed, had an issue with a coolant leak took it in brought it in they were busy at the time Keith had it up on the ramp found it was just loose connection needed tightening fixed it and top up my coolant, no charge was back on the road so happy thanks to everyone there made my day.
A. M.
Very helpful and efficient. Sort out my tyre problem very quickly. Thank you Kim.
P. G.
Great service here. My missus had a puncture on Sun so I went to KF on Monday morning and they squeezed me in at a few minutes notice
C. S.
Provided a great, helpful and honest service! Very happy thanks to Kim and all staff. Much appreciated!
D. G.
Fantastic service, both booking and actual tyre fitting. Can’t fault them.
N. C.
I work in the motor trade myself and let me just say how amazing Keith was who sort my puncture out on the weekend. This is the place to go and he is the man! Thanks again
R. L.
Great if you need your car fixed quickly. Do check the job list during checkout.
T.
Service provided today by Kim and Jack is outstanding. Everything was explained clearly. Would recommend visiting this store.
n. m.
Keith,the manager, is really good at customer care, makes you feel that you're in good hands.Also Sassi the mechanic.
D. R.
Gave a good MOT with fair recommendations. Easy to book and talk to
S. S.
I am sure that many people complain So I hope the following goes some way to redress the balance
If only other companies worked in a customer friendly way, the way that Kwik Fit Whetstone did on my visit there last Tuesday
My booking was for 14.30 but I arrived at 14.00 explaining to the lovely bubbly receptionist, that if I could get away quickly I would be most appreciative
I didn't explain the reason for the rush, which was that my wife suffers from MS and I am loathe to leave her alone for any length of time
Imagine my surprise when a young tyre fitter, having finished his last job, was prepared to delay his lunch in order to fit my 2 tyres
Even more astounding was the fact that he would not accept a tip, saying that he gets his wages and that is sufficient
Keep up the good work Whetstone.
My experience was off the scale
C. H.
Went in to KwikFit late afternoon for a tyre repair. They were very busy but Keith and his team managed to squeeze me in and fit new tyre at very competitive price. Will definitely use them again when necessary.
D. S.
The young lady was very helpful ,and made the experience stress free. Great service.
C. B.
Went in just under an hour before closing time and despite being busy, Jake and Dil looked after me and sorted my tyres out. So pleased with the efficient and professional service received.
V. N.
These guys are awesome and really professional.
First time in but definitely coming back!
They have repaired my car tire as new in minutes!
Totally recommend!
Thanks Keval and team.
B. T.
Great service. The manager gave me all the information I need, helped me choose the right set of tyres and was able to get me car back on the road within an hour. The team was knowledgeable and quick. Made my day
J. L.
Friendly and efficient service. A bulb went on my van and they were able to get it all sorted in minutes! A fantastic team!
T. Q.
Received a v good service from the Whetstone Branch. Attentive knowledgable care from Keith who took time to assist me with my repair .
The friendly team have my full recommendation.
M. L.
First time I got a flat tyre and rang Kwik Fit. I came in when they opened and they were very friendly. I ended up replacing all 4 tyres and 4 disc brakes, which I had been putting off. Less than 2 hours wait. Manager Keval, colleague Mas and the rest of the team were super fast and professional! Would definitely recommend! Many thanks!
K.
Excellent service, arrived very early for a scheduled appointment and they did my car immediately. Staff were friendly, helpful and welcoming. Highly recommended.
A. F.
What a fantastic service we received today - needed air con in our van -
Keith & Steve were extremely helpful and so knowledgeable was really pleased with the job and how we were treated !
We have several cars and will be taking them here for everything from now on - Professional, and trusting all the way - THANK YOU KEITH AND STEVE!
A. E.
Always a great experience with the team at Kwik Fit Whetstone - professional, quick, happy to help with unexpected issues even when very busy. Consistently trustworthy and efficient service over many years - no hesitation in recommending them.
M. “. K.
Got a great service by a chap name Keith. I had a Disc Brake warning issue, and they replaced the wiring as it was damaged. I had my Car back in no time.
J. J.
Keith and Dill were very supportive even though they were very busy. They were very knowledgeable and available to always help. Will visit again soon. Hard working, honest people.
-
Hanim Ustun
m. T.
I just wanted to say thank you to Michael Corbin and all staff members for taking such good care of me and my car yesterday afternoon. I didn't have an appointment, Michael just put me at ease and did exactly what he said he would do. Professional customer service truly exists at Kwik Fit North Finchley. Well Done Michael for taking pride in what you do.
M. M.
I first met Jake who was amazingly responsible and dedicated to his work. Never stops working ensuring work is is upto point. Very very helpful and ready to advise correct and make the customer happy. If Jake was not able to assist he would do his utmost to find a solution. I have never in all my years met such a Manager or Deputy Manager to show so much care towards a customer not just doing his best to find a solution but also the smooth running of the business in general.
Then I met Sassi an extremely polite and very conscientious worker doing his best to please, again not just the customer but ensuring the paperwork at the end of the day has been carefully put into place. A very responsible person with strong work ethics. Certainly not the type to keep checking his watch for closing time. He is young and will get very far in life with his gentle but firm approach. Very well mannered.
Finally I met the strong powerful man with all the brains and massive experience of a lifetime. Keith is the most helpful and ready to resolve all difficult jobs that others may not have been able to resolve either due to inexperience or knowledge power. Keith is amazing in every sense of the word. A valuable and highly conscientious welcoming character. Full of enthusiasm , dedication, devotion and passion.This is the kind of man you could only dream of. Very few and far between. I wish I had met Kieth many moons ago. He would have saved many of my cars. An absolute cherish. fair, honest, sincere and so helpful. Ready to please and satisfy without delay. He is so passionate about his work, workplace and customers. Clean, tidy and an absolute joy in every respect. Finding such immense confidence and respect in someone’s work is the ultimate wish, especially from your mechanic knowing he will complete and fix your vehicle is almost like the heart surgeon of his practice. BRILLIANT, AMAZING, CONSCIENTIOUS, KIND, SO CARING. & ABOVE ALL PASSIONATE & RESPECTFUL.
What more could a client ask for. He provides Everything one could wish for from a mechanic but Keith has made a fantasy a reality. Once you have such a mechanic in your pocket, particularly the vulnerable like myself a female, you know you are in safe hands. No perpetual falsehoods or hopes, or spending good money after bad. He is results all over, and ready to assist even further, by offering advice and never indifferent to fix even the smallest of requests.I purchased my vehicle from the factory 18 years ago and no one to date has ever bothered to reset my clock. And for the first time in 18 years I am able to see the time. That says everything about Keith . So kind and welcoming, never in a rush, devotes himself to his job and dedicates his heart not only to his customers but also in keeping the office space clean and himself in pristine order. Always with a smile , professional presence and performance exquisite. He has all the qualities one would hope to find in a mechanic. In my earlier years I always feared taking my vehicle to be serviced. I knew I would end up having to return it many times over , being charged heaven and earth each time and on many occasions never properly finished or completed. This is why Keith is so special. He gets the job done , reasonably priced and leaving you feeling 100% content. I know for as long as Keith is in office I will always nominate him to take care of my vehicle and never have to worry that something else will happen one week or one month down the line, or that job will not be dealt with, with absolute dedication, honesty and sincerity, and worst of all being invoiced with unreasonable costs. I can safely say that a huge element of fear of mechanics has shifted from my shoulders since meeting Keith this recent week.Keith is of great value & honour to the public and should be seriously acknowledged and recognized for all his hard work and services to the industry. In my opinion he deserves a knighthood. That is his worth.
Marina Myrianthous
(MIA 3)
W. B.
Had the unfortunate experience of getting a puncture whilst out. Unfamiliar with the area, I typed in ‘tyre shop’ to Google and Kwik Fit was top of the list. One phone call later and I was booked in for an assessment. Keval was very helpful and brought to my attention that my tyres were due to be changed soon. We agreed to repair the puncture for now with a view to purchasing a full set of tyres in the future.
Overall, a pleasant experience in what was otherwise a stressful situation.
S.
Very good service from Kim and James when I needed to have my tyres checked at short notice
A. H.
Kim was very helpful with getting my car sorted made my experience here very enjoyable.
F. P.
I brought the van here with the flat tyre , ask for repair , after while got my ass back , and guy told me that he did not find the leak , so just fill the tyre up, and I am leaving free of charge. Good servise. Thanks Guys !
H. P.
They did an amazing job on my car. The Centre Manager, Keval was fantastic in helping turning around the car. I can't fault them and recommend everyone in the area come here
S. A.
I’ve been really impressed with the customer service and professionalism of the staff at Kwik Fit Whetstone. They’ve done the MOT on my car for the last two years, serviced it last week, and today changed my brake discs and pads. Every time they’ve called me to keep me updated on progress, always completed the work when they said they would, and have always been professional and competent with all the work.
A particular shout out to Iqbal Soltani the supervisor. He manages the place fantastically and can often be found juggling multiple tasks whilst maintaining a fantastic level of customer service - thank you!
O. C.
Amazing service. Just want to say a big thanks to Mas and all of his colleagues for your service on our cars today got my car back into perfect condition with some brand new Michelin Tyres. Thanks boys!
S. S.
Good staff, was fairly popular busy place on a Sunday, hence took nearly 2 hours to change 2 tyres with wheel alignment, checking battery and brakes . This was a pre-booked appointment.
Website does not pick Finchley as a closest branch. IT should check why it suggest Enfield instead.
R. F.
Very friendly staff and it was extremely busy there but they got everything done.
a. a.
5 star customer service special thanks to manager Kim and the mechanic elhaj fitting me in on the same day.
d. m.
mas you and your team are amazing!!! Head office I hope you guys are recognising the fantastic job these lads do, they are a credit to your organisation! This is officially my new "go to garage". Thank you for sorting my tyres out on my car!!.Stay safe guys 😘
L. E.
Had a puncture at 5.35pm and was repaired by 5.55pm. Great service!
M. S.
Despite being quite booked they took my vehicle and repaired it as soon as they could. Nick gave me a ring with a price for the repair, answered my various questions without any problems at all and I picked up my car an hour later. Great service from all the staff particularly Nick who further helped me by booking the car in for a service and MOT at a mutually convenient time and date. Great Stuff. Thanks
a. b.
Had four tyres fitted. Friendly customer service. Waiting room Covid compliant. Didn't have to wait for long. Good service.
J. B.
Kim and keith helped hugely and ensure my car would be safe 👌🏽 Definitely recommend
A.
Great service very friendly staff. We were welcomed by the charming manager Keval who gave us a very attentive service, explored our options for changing the two back tires and ensured we received top quality work. His colleagues were also helpful. Thanks a lot guys!
F. W.
Fully covid compliant but still a polite, prompt and professional service. I had taken out an insurance policy on 4 new tyres just before the lock down. When one of the tyres went completely flat I was able to get it to their garage. Honoured the policy, no quibble and fixed the problem in no time at all.
j. s.
Gone with a puncture in my tyre today. All the staff was welcoming and the repair was completed promptly. I could barely see the repair. Top class.
D. R.
Been coming here for some years. Excellent service as always this afternoon on an ad-hoc visit to re-balance my wheels. Always have both my cars Tyre’d, MOT’d etc. here and have never had anything to complain about!
N. L. B.
Had my MOT done here for the last few years and again today; great team and excellent value!
TIP- book online in advance if you can for best rates and availability!
Z.
Thanks kim for getting my tyres fitted. James did a great job thanks
E. D. (.
Took my car in to have the number plates changed over and nothing was too much hassle for Keval and his team. Very attentive and no charge for the handiwork. Will definitely be going back to Whetstone Kwik Fit!
H. P.
Super service - needed new tyres and brake discs, work was carried out efficiently and quickly. Excellent value!
Really nice people - clean neat waiting area that has been kitted for social distancing. Thanks to Keval and the team!
N. D.
Quick attentive and helpful service with nice communication. Free checking and great price for air conditioner gas refill.
They mentioned my hand break needs mending. I knew that, but nice that they mentioned it.
P. S.
Great service by keval and his staff . Really pleased tk
Visit the centre on saturday to get my tyres fitted and brakes done as work for nhs was in bit rush..
Keval and his team got me sorted and back on road within couple of hours
Highly recommend .. thanks kwikfit
S. P.
Second time I have been to Kwik Fit North Finchley. Competitive prices and job well done. Kewal and staff are professional and explained what needed doing, without being pushy, like some garages. I wouldn’t hesitate in returning for MOT and Service.
Overall a very positive experience. Thank you!
P. O.
Fantastic service this weekend. Really great team and got a brilliant deal on a pair of tyres. Would recommend! Thanks for all the help.
T. K.
Had to go in to have my tyre checked on my Skoda which had to be replaced - was seen by manager Keval and work done was by someone called Abdul Ghafor I think. Very friendly staff and efficient service and feel confident to visit again. They were busy and was impressed the way they were dealing with customers in-waiting. Regards, Tan
H. H.
I booked my car in to have a complimentary brake check (the warning light had come on the previous morning). The brakes and all four tyres were replaced. I have to say I that the customer service was very good and recommend Kwik Fit.
D. I. k. m.
Helped me get my tyres to the correct pressures no fuss
k. l.
Amazing service from Mohammed - I had low tyre pressure and he checked all four tyres and got me on my way - really impressed with this branch of KwikFit. I will definitely use them again. 5*
A. K.
Went into kwik fit whetstone with some rattling noises I had no clue what it was. Spoke with Keval top guy very helpful. He quickly found out the problem for me and booked me in for the repair. :)
R. A.
Was great quick and efficient service by manager Keval and his Mot tester, I had my c7 rs6 MOT'd without issue and they treated my car with respect.
K. P.
Was greeted by Keval the manager who was locking the centre, who kindly took upon himself to deal with my urgent change of tyre even after finishing his shift.
What a great feeling to be put first for a change as nobody these days care about others when in trouble, especially during this stressful pandemic times.
I owe it to him that I was able to get home safely. God bless and keep safe
C. 3.
Been there for tyre change and brakes
Keval the manager has been very helpful
Guided me what tyres you buy and best for my
Vehicle. Would defiantly recommend to friends and family ..
thanks kwikfit for employing such happy
Mangers ...
D. B.
I took my car to Kwikfit for a repair. On arrival, I was approached by IQBAL, a pleasant and friendly gentleman. although the work took almost 3 days, Iqbal took time out of his busy schedule to call my warranty company on several occasions on my behalf to get the repair done as soon as possible. I've had many experiences of good customer service in many places and organisations but i must say my experience with IQBAL at Kwikfit Whetstone is second to none. many thanks and God bless
Derrick
P. A.
Brilliant Service. Kwik Fit are efficient and professional which in the long run saves you money. Keval Parmar is a first rate Manager who deserves a medal for his patience and understanding. Thank you guys for a great repair.
N. K.
Great service, great prices. Thank you to Kim and all the team.
R. W.
Happy with quick service and pricing. Keval got me in as a walk-in booking. If any other tyre issues, I'll probably be back.
T. -.
Excellent service this morning by the manager keval and he’s great team, had a puncture last night, called in this morning got a slot for a tyre change straight away. Amazing team work thanks guys.
J. R.
Got an MOT done and carried the work out while I waited. Needed the MOT done ASAP and was able to get an appointment quickly via their website. The MOT took about an hour. Waiting room was clean, tidy and warm as it was freezing outside that day. Seems like an honest garage to other Kwik fit. Hendon. (Dont use that one). I was listening and watching to how other customers where dealt with and they seem all happy with the service they were provided.
N. P.
Booked in for front brake pads and discs and then an MOT after. Very easy booking process and the jobs were done and completed in the times advised to me so I could pick the car up for the school run in the afternoon. No hassle. Great service from Darren and his team.
Will return again!
A. Z.
Efficient and friendly service from Kwik Fit Whetstone. Put themselves out to get the parts needed the day we came in and then got the job done within hours. And all that was done whilst short staffed. Thanks
P. C.
Absolutely brilliant service. I was in there Tuesday morning with my car jittering not driving properly at all. They ran a diagnostics which came up with there being a problem with the vacuum sensor, coil and spark plug. They had my car back to me Wednesday evening and Michael even stayed 35 minutes late just so I could pick it up. Definitely my life savers this week! Thank you!
s. b.
Visited last week friday. Although was not served as the guy took one look at my nissian qashqai car and said o we don't have these tyres. He then asked if the car is mine or a company car or something like that. Could do with more customer parking space
r. a.
Been to this branch had an amazing experience manager keval has been very helpful changed my couple of tyres and fixed the puncture for free . Really helpful during current Covid situation with a smile and jokes all the time would love comeback to this branch anytime ...
would recommend this branch all day long
A. K.
The best service I have ever had recently. I went twice in 2 separate occasions for 2 different issues / serious ones/over the past few months. Excellent customer service, fast service and both times the manager Jason offered me options that saved me money and took his time to advise me on my car further. Both times they were very busy but disputes that they repaired my car within the time agreed. I phoned them prior to my visits way earlier than opening hours and they were there. I picked up my car both times after their opening hours and they were there. I can not be happier. Thank you Jason and team. X
J. Z.
I reserved online for a free Winter Check, but what I actually needed was a brake lamp and a head lamp replaced. Service was fast and easy. The office manager told me to just call in next time that a particular service is not available on the website. I appreciated the free hot drinks and clean rest room. I'll come back for more car service!
M. L.
Had my MOT done here on a special offer. Seemed alright, got told the brake pads would need fixing in next few months. Went back and got told more work needed to be done (fishy). Tried to charge me £500 for the discs and brake pads on all wheels. I went and got a second opinion (white rose garage nearby) who said it wasn't necessary and only the front brake pads were worn, costing me £100. Just be careful and do a price comparison
N. T.
The staff here are brilliant mas and keval always give me the best service, friendly, fast and very efficient. I won't go anywhere else for my tyres.
R. b.
I just need to thank whetstone kwik fit for their transparency on the findings on my tyres. I always come there and shown a keen interest to my safety from the management team. Thanks Iqbal I hope your dedication doesnt go unnoticed.
K. b. R.
I had really good service for my car n all tyres change at this place the staff n managers were so friendly done my car in sort notice as well finish the job by working over time to give my car same day as they promise very very happy
G. M.
Took my car there to change my tyres. The staff there were friendly enough and had no issues.
To get the best prices order online and then choose the garage you want them done in. They had a special offer on Michelin at the time so I ended up with premium tyres roughly £100 cheaper then I can find anywhere else.
L. L.
I am incredibly impressed. Took my car to Kwik Fit Whetstone with a 'slow puncture' to one tyre. Was attended to straight away. Problem found to be a faulty tyre valve. This was replaced and the other 3 checked and there was no charge whatsoever. That is what I call service - excellent.
R. T.
Fitted as promised and at the price I paid. Only issue I had was that I booked the tyre fitting online for 1400 but didn't start doing it until 1455. Not the staffs fault, the website should state that you may wait if they are busy. Apart from that I am pleased with the service. Would use again.
G. C.
Had our tyre's checked by Mohammed who couldn't have been more helpful. First class service, pay rise for Mohammed please!! Would highly recommend visiting Kwik Fit in Whetstone :)
O. M.
Keith and Jake were great, friendly and helpful. Fast and friendly service - what more could you ask for? Many thanks
A. L.
Came in yesterday for a new tyre, was ordered straight away and came back first thing in the morning and had it fitted. Very speedy and prompt service-and polite! Which is more than I can say for the Enfield store whom were rude and unfortunately incompetent. Brilliant service here, will be using the whetstone branch from now on.
A. H.
I got there a little early and was seen immediately. Tyres replaced just as ordered with free tracking check. Told how long left on other two tyres. Friendly patient staff. Will be back.
R. W.
Amazing service by the manager Keval! Managed to get my vehicle seen to promptly and was ready when he said it would be! Would recommend to go there!
G. A.
Every time I come to the shop the people are very friendly and very helpful they do my job properly and I’m so happy with them the Kwik Fit work are hard working guy I am so pleased with them and a respect 🙏 this is what kwik fit like about many Thks to Sasie he is Service taking he is very helpful
Abdul Afghan
S. A.
Amazing customer service from Darren, he was very helpful and explained in great detail all what was being done. I would highly recommend yourselves based just on how Darren made our experience at using your services. He’s a credit to the company.
J. P.
Great service! I have been going to Kwik Fit for years. Aron the manager and the team are superb always honest and very professional. The garage sitting area is kept very clean so you can sit back with a FREE coffee, watch TV while you wait. not like other garages. Highly recommend.
C.
MOT done quickly and efficiently. Keith was lovely.
P. N.
Guys are amazing. Very proffesional staff. Tire change and wheel alignment went smooth like always. Plus good price as they have nice offers
A. T.
Great customer service, booked online for 9am. Welcomed with my name and was seen ASAP. Even had a free coffee. Book in advance and you are seen quickly. Good online price as well!
P. I.
Kwik Fit Whetstone was professional, friendly and helpful. They guided me through what advisories were required for my car after completing the MOT. Would recommend!
P. A.
My wife took the car down as it had lost air on one of the tyres.
When I picked up the car they didn't charge for a valve fault that they diagnosed and repaired.
I had put on the front two tyres at the same garage, earlier this year. The staff were friendly and professional back then and todays customer service experience confirms that I can safely recommend the team at Kwik Fit Whetsone.
W. 9.
Jay and Mohammed went above and beyond when looking at my car. They inspected my tyres and provided so much information I felt safe and comfortable when leaving the centre will be coming back again.
G. E.
Great service by Keval the center manager for my motability car, very polite very quick and great tyres, highly recommend and I will be back!
G. F.
Very helpful and kindly did work for a very reasonable price.
H. B.
Staff very pleasant and helpful.
However I feel the cost of extra works to my Nissan Qashqai, renew front brake pads and discs £340 was not competitive when I checked with other garages.
U. C.
Binesh in Service Reception was very helpful and our MOT & Service was carried out as planned.
They were very busy in the morning when most people drop off their cars on way to work so perhaps Management could help the front line staff at these times?
Overall very satisfied.
N. J. K.
Great service! Kim and Keith were particularly lovely!
M. A.
I wanted to commend Elhaj and Iqbal for their transparency and exceptional customer service care at this branch in Whetstone, they were absolutely excellent and I would recommend them and this branch because of their excellent service without a shadow of a doubt.
Thank you very much :)
R. L.
Friendly staff, best to book first
L. K.
Was very impressed with the excellent service today , managed to get the tyres I needed when everywhere else were unable to. Thank you in particular to Darren, helpful , efficient and would highly recommend them- Gary.
S. M.
Great experience, they swopped my tyres free of charge and honoured a life time warranty on my brake pads. Staff polite and go the extra mile to make you very welcome. I use them all the time.
p. a.
At present ran by collingdale staff,Steven,very polite and efficient,apologised for no coffee,due to virus but made me feel very comfortable,and relaxed,nice staff helpful and Steven great leader you could see they all worked together with respect for each other and the customer,I am not very well and they didn't keep me waiting or stressed me out,thanks quick fit10 out of 10.
H. S.
Kwik Fit did my MOT and service and I had no problems at all. They offer an amazing new package called ServiceCare where you pay 10% of your NEXT MOT and service for 10 months and also give you a warranty on your car for loads of expenses parts all included!
M. C.
Keval went out of his way to replace my flat tyre quickly so that I didn’t have to return another day. Helpful and professional service. Thanks
L. M.
using this garage for 11 years now I have a personal collection of 5 cars 30 company cars and vans never had a problem that wasn't looked after. I send family and friends who they don't know of still get a good service.
Staff are always busy but pleasant best kwik fit in North London by far
See u soon
Lord Miah
C. Z.
All good.friendly and honest service.
If i need a puncture repaired or new tyres,exhaust,tracking,shocks,etc,and yearly MOT's,this is where i go.
I would do my 6 month service there too,but i have a mobile mechanic for that side of things.
M.
Great team at this Kwik Fit, online booking for four new tyres, all fitted in less than an hour, many thanks!!
J. B.
amazing service. life time guarantee offered on brake pads. not bad considering my car is only a year old. very good company and mechanics
D. E.
Hi, I would like to praise Iqbal from your Whetstone Branch. He gave me some good advise about my vehicle and what I really liked was the fact that the experience did not feel like a sales pitch like it does sometimes.
A. S.
Mohammad and Jay (supervisor) were fantastic, in initially sorting tyre replacement, but then going beyond and advising and checking other issues.
A. J.
A good garage to do an MOT in, but need to be booked well in advance
m. p.
Amazing customer service from Keval, he was very helpful and explained in great detail all what was being done. I would highly recommend yourselves based just on how Keval made our experience hassle free.
D. R.
Keval the manager replaced the rubber for my exhaust, was in and out in under a few minutes and was great. Brilliant customer service, thank you
H. S.
Excellent customer service...very helpful and helped with picking up correct tyres and provided great service. Definitely would recommend this place for service and tyre replacement.
S. B.
Brilliant and quick service, thank you Kevin!
E. C.
Thank you to the Kwk Fit team in Whetstone for being so helpful today
V. K.
Quick service 2 tyres in and out in.matter of seconds great customer service by manager keval and his staff would definately recommend
Thanks kwikfit
M. D.
The staff is very professional and provided a very quick service. Special thanks to the manager Keval for offering good prices.
d. p.
Best Kwik Fit garage around.
B. D.
Quick and friendly service.
Helpful staff and did everything to ensure a positive experience
C. W.
I did believe that they looked after my car
B. B.
Keval the manager was. Very friendly and helpful. Sorted my car very efficiently would definitely recommend to my family and friends
V. V.
Very friendly people went in for an allignment and did it very well and highly recommend this kwik fit. Also very covid friendly.
R.
Needed a new tyre due to a puncture, called up and Jason was more then helpful. Booked in for the same day and service was of excellent quality.
J. T.
Today dated Friday 21st Feb 2020 . I had tyres changed on the vehicle .I was looked after by the manager Nick who was extremely helpful ,great professional manners and very curteous...
A. M.
Extremely helpful, Good service, Polite,and informative about the faults and what was needed.
Michael the manager is excellent.
Thank you.
C. C.
Excellent efficient polite service from Keval and the whole team. Clean and covid respectful. Highly recommend these guys and this branch.
S. K.
Got amazing service from Iqbal, very friendly and helpful. Will definitely return again and strongly recommend for anyone with a car.
I. H.
Thank you to Keval Parmar and his team, I really needed help, these guys were amazing. Fast, responsive and so helpful. THANK YOU
M. K.
Really impressed with their work, and service! Got car back same day after a lot of work needed! Good honest workers! Highly recommended!
K. B.
Very accommodating, quick and efficient
H. L.
Quick, efficient, keep their customers well informed during process. Cheaper than going to the branded garage of your car, I saved 25%.
J. H.
lady who dealt with me very efficient
J. M.
Friendly service but very slow. Reasonable price but 1.5 hours for 2 tyres and tracking. Had to wake me up before I go go
A. B.
Keval was great having inherited the finish up of another job from Waltham Cross. No questions asked. Thanks!
A. N.
The manager Keval is very professional and provided me with a quick service. Would definitely recommend.
R. A.
I have to leave a 5-star as I so well looked after by the staff there Darren was exceptionally good and I hope the management at Kwik-Fit realise what an asset he is the company.
C. S.
Took my car for MOT and completed with no issues. The staff are respectful and took great care.
K. K.
Iqbal’s a star of this centre, Kwikfit should continue finding staff like him, hardworking, reliable and a great character
C. G.
Keith is the best! Couldn’t be more helpful - thank you
A. I.
Not cheap, but called them at 4pm, arrived at 4.45 and had a new tyre by 5.25. Excellent customer service.
M. K.
Top man Jay was very helpful and changed my tyre. Very happy! Thanks
S. G.
I went to another quick fit in hornsey for mot but I was told I won't pass my mot and will need a lot of work done on my car.
I went to this quick fit for my mot and it was an amazing price and quick, I will only go here from now on for everything.
J. W.
I was lucky as I had a 9.15am MOT and my car was seen and completed quickly. The staff were extremely friendly and helpful.
m. m.
Great service. Had a flat tyre. They fitted it straight away. Manager Agim was very accommodating..
S. B.
Kevel was very helpful, he gave good deal, helped me out with a puncture.
R. T.
Sasi done a great service on my car n keval the manager was very kind and gave me the best greeting
S. R.
I went there multiple times for service and repair, expert mechanics knows what they are doing, I am very thankful to Keval for his extended support.
R. P.
Good friendly service, very kwik to be seen and fixed my broken exhaust in reasonable time.
S. Z.
Im very happy with Mr Iqbal's work on my car because every garage i went to before, they didn't know so thank you.
S. Z.
I dont think ill take my car anywhere else but quickfit from now because theyve done an amazing job on my car
Thank you guys
N. S.
Great service, on time, friendly and professional staff and manager.
D. G.
Very good service. Was seen and attended to immediately on this occasion, which was most welcome because the Whetstone Branch is usually very busy.
N. C.
Was not sure if my tyre needed repairing or replacing but honest staff told me it was fine and needed nothing doing
Y. S.
The team were great in diagnosis and very friendly but their prices are way overpriced.
A. M.
Service by Kevel the manager was extremely good well looked after highly recommended. Thank you
p. p.
Thanks to management team whereby things get fixed faster then expected thanks to hard working staff working even on Sunday upto 4pm
R. B.
Very professional and a great service from Katie and the team. Thank you!
C. P.
Nice people and aircon recharge seems good but appointment timings are quite loose so expect to start later than the appointment time.
P. M.
The service at KwikFit Whetstone was first class - thanks to Darren and the team there for getting me back on the road......
s. w.
Was great quick and efficient service by manager keval.
Got mot and aircon sorted
L. G.
The service received from Kwik fit was excellent. Would definitely use again
d. y.
Basically ok. A staff which fixed my car seemed to be less-experienced. So a bit concern remained.
S. B.
I had full service+MOT done, there was an error indication about a faulty bulb (reverse light) but that was not fixed during the service.
R. C.
Excellent service, staff efficient and friendly, they even leant me a phone charger. Would recommend and be using again.
M. M.
Amazing service, quick and efficient. A Special thanks to Iqbal for all his help very much appreciated!
H. H.
Don't go anywhere else, they are all dudes.. And the girls are the best.
j. s.
Fast, reliable, and very professional. Thanks a lot for an awesome job Mohammed!
M. Y.
Very good and professional service
S. M.
Quick & efficient tyre replacement. I'll be going back for 2 new front tyres soon!
M. C. M.
MOȚ guy was nice and efficient. I am doing my MOT there for over 6 years.
R. K.
Quick and efficient service. Thank you yo Mr Keval Parmer for great service!
J. M.
Very Friendly and Professional service. Will Definitely go there again.
V.
Very thorough and professional.
S. F.
Comfortable place to wait for MOT. Good price online depending on appointment time chosen.
y. l.
Came in early and got great service. MOT done even though though I was early.
Definitely use them again.
R. T.
Sasi, great customer, polite customer service. Top man will deffo visit again.
S.
I’ve been coming here for years and always received excellent service
L. R.
Friendly and helpful staff.
S. D.
Rude staff (one guy in particular) other than him the service was ok and price was good
C. R.
Mr Kuyal is very friendly man. Good service and lovely staff.
D. C.
Quick and responsible , excellent service was done by Mr.Sasi.
thank you.
F. M.
Great service quick and easy to deal with
R. N.
Quick, efficient and friendly service in changing a punctured tyre
G. H.
Nothing is quick but friendly staff. Better then others I have been to though
R. W.
great service and great staff members
Sassi does excellent service and great customer service...
T. G.
great service from stand in manager cassie
T. t.
Excellent service..sais very great job thank you ✌️👍
F. O.
Jason is fantastic! Nothing too much trouble and he is so polite Highly recommend
J. M.
Recharged my AC work done efficiently and in timescale I was advised
N. V.
very good and quick service by manager
keval
highly recommend
E. E.
Thanks Mohammed for checking my tyres and pressures.
C. O.
Very helpful and efficient
N. B.
Friendly and helpful!
H.
Freindly customer service 👍🏼
t. l.
Great service with Maz ! Polite & professional
S. K.
Quick and professional service. Very friendly staff even while busy
j. a.
Good price for MOT good communication with manager pleased with everything thank you
T. C.
Good friendly folks, good prompt service, would recommend
G. T.
Very knowledgeable helpful manager (Darren).Excellent service and prices
N. P.
Excellent service definitely will be coming back .
A. O.
Excellent professionals. They know their stuff and really quick.
H. A.
Best services and excellent customer . Very professional handling process.
J. M.
Keval is the man, really helped me out. Thanks.
c. n.
Pleasant and helpful after a bad experience at another site earlier in the day
M. W.
Very helpful and a very quick service after an MOT
S. S.
Good customer service and fast fitting
N. R.
All staff were very helpful
P.
Very professional and affordable service.
n. g.
Excellent service... by the team and manager
j. l.
First class tyre service
J. G.
Good service. Friendly staff.
H. C.
Level was very helpful, thanks.
A. P.
Darren and the team will try their best for you.
L. B.
Excellent service will definitely recommend
D. B.
Great staff decent prices
I. M.
All very quick and efficient as per normal
C. Z.
Very good, efficient and professional
R. G.
Excellent price and service.
M. H.
Top guys
l.
Not enough car parking space for customer service
S. K.
The place needs more staff. Better management.
a.
quick and efficient
M. S.
Just had my mot done. Literally ☆☆☆☆☆ service. Will def go again.
J. M.
Very helpful bunch of guys
J. H.
Quick service
J. A. H.
Professionally friendly staff and very helpful
A. C.
Quick, efficient, and friendly experience
S. K.
Great service always a happy place
S. I.
Very friendly and professional
r.
Very helpful and quick. Thanks
O. E.
Friendly and good clean job
M. S.
Excellent trustworthy service
M. B.
This place is the best garage
D. K.
Good, friendly and quick.
M. F.
Very very helpful
H. R.
Efficient and quick
G. B.
A little bit expensive
M. A.
Very helpful and expert
S. H.
Good customer service
a. m.
Very helpful staff
H. C.
Professional staff and service.
J. R.
Super quick
P. P.
Great service
N. M.
Great
m. h.
Too much waiting
p.
Great service
G. M.
Nice people around
P. G.
Good experience
N. B.
Professional as always
S. S. R.
Excellent service
M. C.
Great service