Reviews of The Prasads Automotive Ltd - Independent Bentley and Rolls-Royce Specialist Car Service & Repairs. (Auto Repair Shop) in London (London).

The Prasads Automotive Ltd - Independent Bentley and Rolls-Royce Specialist Car Service & Repairs

96 Reviews

67 Comments

Auto repair shop

Vehicle Repair

Electronics Retail and Repair Shop

Unit A3, Bell Green Retail Park, London SE26 4PR

Description

Information of The Prasads Automotive Ltd - Independent Bentley and Rolls-Royce Specialist Car Service & Repairs, Auto repair shop in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of The Prasads Automotive Ltd - Independent Bentley and Rolls-Royce Specialist Car Service & Repairs

Reviews of The Prasads Automotive Ltd - Independent Bentley and Rolls-Royce Specialist Car Service & Repairs

S.

The Prasads Automotive and Bentley fixed my Bentley car in a good, and efficient manner at a reasonable cost, great professionalism, high quality and fantastic facilities. Competitive, reasonable prices to fix my electrical fault in the front passenger door. David communicated efficiently and was friendly, such a polite gentlemen to deal with. The Prasads Automotive and Bentley went above and beyond to repair my vehicle and assisted me greatly with excellent customer service. Highly recommend The Prasads Automotive and Bentley to repair your vehicle. Thank you very much.

D. L.

Prasads were very helpful when I purchased a second hand Bentley that had a number of existing problems. They produced a comprehensive report and then helped to resolve all of the issues in a professional manner. I have since then used them for servicing of my Bentley and I am very pleased with the service they provide and their courteous manner.

B.

"WOW" Amazing First Class Service from Prasads Automotive. I have owned my GT for many years and always had it maintained from a Bentley Main Dealer . Recently the engine management light came on which was concerning so decided to get it looked at. Unfortunately the main dealers were closed so looked and found Prasads online. I called and spoke to David who asked me to bring the vehicle down the same day (saturday) for him to have a look at what could be wrong. Not knowing David or Prasads I was hesitant but decided to take a chance with an Independant. Best decision I have ever made. The same evening David diagnosed the fault and advised me what he can do to rectify the fault. Fearing the worst I let David loose on the car. What followed was the most efficient , prompt service I have ever received and at half main dealer rates. On monday David ordered the parts and by wednesday I collected my pride and joy. I was so impressed with David & team that I asked him to service the car at the same time and have rebooked the car to have a bit of body work fixed and the interior detailed. All in all one happy customer. And the icing on the cake was when payment time came David said the bill is slightly less as he managed to fix the fault in less time than anticipated. I will never again use anyone else but David and Prasads for all my Bentley needs. Job well done and keep up the good work.

A. D.

Having been recommended by another Bentley specialist, it was my first time at Prasads. I was impressed as soon as I entered their facilities - spotlessly clean and tidy but clearly had other Bentleys being worked on. David took me through the diagnostic and explained the plan of action to find the fault with my car. The problem was found and diligently fixed. Communication (by phone calls and pictures on WhatsApp) was good. The lift to and from the station was appreciated. I'll be back to Prasads when my car needs servicing.

M.

Although Prasads specialise in higher end cars, when I had a problem with a tyre while near their workshop and was directed there by a local person; not only did they fix the problem, but when I asked if I could bring my car to them for repairs and future servicing, they willingly accommodated me. That was 3 years ago, and I have never looked back. To date, Prasads Automotive have provided me with an excellent service as well as advice about how best to maintain my car. I rate this company highly in terms of their skills and experience, professionalism and the quality of the personnel service to me as a customer.

P. N.

Prasads Automotive Ltd, Bentley continue to look after my car, as always they are true professionals, making every effort to repair rather than just replace. No one has more experience on Bentleys than Dave i was kept informed every 2 days with pics of progress i would most certainly recommend them for your Bentley servicing/repairs, they really do care for your car

C. T.

The team were very helpful and David the head engineer was very detailed in his assessment and diagnosis, setting out clear options in creating a forward plan of action. David is passionate about classic cars and has the knowledge and experience to resolve and repair the likes of any Rolls Royce, Bentley, and Jensen. Put simply this is a five star company.

J. N.

Prasads offer a brilliant service, from car pick up to return. I have been using Prasads for over 2 years and think they are fantastic. My 6 year old GTC runs better than when I picked it up new!! Also Prasads never do any unnecessary work and always keep the customer informed of progress during the service. I cannot speak too highly of them and their level of expertise.

A. F.

I’ve used prasads Many times before,this time it was for the 10year service,the big one,I’ve always found them to be very knowledgeable,they provide a great family run service,they really can’t do enough to help, and there was no difference this time ,always a pleasure to take my Bentley gtc to them, I’ve built a bond with them,not only do they do a great job which is good value for money but more importantly you can trust them with your vehicle,five stars from me guys!

P. F.

Outstanding service from my initial call till i collected my Bentley. They really know their stuff and are extremely patient to explain everything. they identified my cars problem and kept my updated throughout the process and presented me with a simple but informative report and estimate before continuing on with the repair. Definitely will be my Garage from now own for all my cars. I agree with everyone else who says the workshop is immaculate it is absolutely spotless. keep it up guys. thanks.

G. J.

Always had my Bentley continental serviced at a main dealer previously . But after some technical issues. Decided to look at alternatives. David & Matthew resolved those technical issues efficiently & cost effectively. With a personal touch too. So much so that i have had my car completly returned to as new condition by them.

F. H.

This is a long review as the quality of service from this garage was so EXCELLENT it needs a good explanation. My Bentley GT suffered a starter motor burn out following water getting into the kessy unit and triggering the starter motor until it burnt out. Had the car taken to one of the garages associated with Bentley and the price that they quoted lets just say was a huge amount (5 figures). As a fairly new Bentley owner was not sure if that price was reasonable, so set out to get a couple more quotes. I wanted to get a like for like quote so sent the itemised quote from the main dealer garage without the price to a couple of garages. One of those garages was The Prasads Automotive Ltd that I found after doing a google search. I did some checks on reviews and got a quote for the repair from them. The quote did surprise me as it was much lower than what the main dealer associated garage quoted me as well as lower than the other garage that gave a quote. I had a lengthy chat with David at The Prasads Automotive Ltd and he sounded like a man that knew exactly what was wrong with my car even without seeing it, as the car was still in the other garage, and told me exactly what needed doing. Learning that David had over 25 years of experience working on Bentleys also helped (I checked him out on LinkedIn too). I decided to book my car in to The Prasads Automotive Ltd and David arranged for the car to be towed over to him from the other garage and started work on it straight away. The whole engine needed to be taken out to replace the starter motor. Also the interior had to be stripped out as water had got into the interior. The service that The Prasads Automotive Ltd provided was more than 5 star, with David keeping me informed and updated daily on progress, highlighting any other issues that needed addressing as he gave the car a once over, sending me photos via WhatsApp of things that he found. This level of customer service was above the call of duty and was really appreciated. I got a couple of other jobs done on the car including service, which was not something I had to do, but thought as the car was in the garage, I might as well get the jobs done. Even with the additional works, the price I paid was still significantly lower than the quote from the other 2 garages for the main job. I got the car back with a full valet done on it and the works was completed ahead of schedule. The overall customer service was EXCELLENT, Quality of work was EXCELLENT, Price was EXCELLENT and great value for money and David was a true PROFFESSIONAL. I highly recommend them. THANK YOU David and The Prasads Automotive Ltd.

J. A. (.

I was very impressed with the Professionalism with which I was dealt with when I took my car in for a “health check”, a service and an MOT. What needed doing was brought to my attention and jobs were prioritised. I received sound advice and recommendations. Great fault-finding and troubleshooting. My car’s problematic fault was resolved at the Prasad’s after taking my car to other garages! You pay for what you get - a wonderful service. Highly recommendable Julie

G. J.

I have had problems with my Brakes and my suspension both times they were quick and thorough. The car stops on a penny now and no rattling or dipping when I go over bumps. Truely an exceptional crew. Friendly and sociable. They even clean my car after. Some garages you have to ask for that. Had to give them 5 stars because of their work, advice and contact from start to finish.

M. T.

Lovely people working or lovely cars. They really do have everything from classics to modern stuff and the knowledge to fix them. Forget main dealers and fast fit centres. All my cars come here, from my Renault to my Bentley.

S. P.

The premises is outstanding - a garage is not expected to be spotless (like this one) because of all the dirt tracks and just in general all the dirt brought in by the cars. You would think that the staff here haven't touched a car because of how clean the place is, however, it's quite the opposite. The service delivered is top-notch, they raised my standards and expectations after delivering me my car back. That's right, they will also travel just to deliver your car back to you. Absolutely outstanding service. Amazing staff.

M. C.

Prasads Automotive have been providing a great service for me. They are very proffessional, effecient and always complete the work in the time suggested. I've happily recommended them to friends & colleagues. The staff are also very friendly and patient. Great well kept premises. I'm a very happy customer.

D. A.

Very professional service and most importantly run by honest and knowledgeable staff! I would say the service is far more superior to the main dealer. Run by David who is one of the most experienced specialists in Bentley and Rolls Royce! Will recommend them all day long!!

F. W.

There is no where else I take my cars to. The Prasads are simply second to none. From the excellent customer care, the unbeatable pricing and attention to detail. Straight, honest and such a pleasure to deal with. They deserve more than 5 stars!

P. H. F.

An excellent service. David was able to resolve an acute problem swiftly and inexpensively with my sat nav drive in a 2006 GT. I will be back for a service shortly. Peter Hogan FRICS I recently booked my 2006 Bentley GT in for a minor service and David Prasad was good enough to pick up the car for a very reasonable fee and in addition to swiftly carrying out the service, he also diagnosed a particularly difficult electrical problem and when I went to pick up the vehicle, on time, he was more than happy to run through all of the procedures which was helpful and delivered the car back valeted and looking nearly brand new!

p. k.

Outstanding service. From my first enquiry to even after paying my bill everyone was helpful and welcoming. They even cleaned my car for free before I collected it. The garage is no ordinary garage. It is very neat and tidy and the floor was shiny! The cleanliness and tidiness of the space really reflects the quality of workmanship. They really have high standard of engineering accuracy and professionalism but at a fraction of the cost of a branded garage. Well done. Keep it up! I will be back!

O. M.

David from Prasads Automotive provided fantastic service in giving the advice and fixing my car. He was friendly, highly responsive and demonstrated the utmost professionalism. I would highly recommend!

R. M.

Having bought a Bentley Continental GT I was very keen to ensure I entrusted my repairs to a reliable competent Bentley mechanic who fully understood the technology embodied within this complicated quality car & this I found in Prasads Automotive. I have seen their love for the car and they have shown complete knowledge of all aspects of the vehicle from engine, gearbox, interior and paintwork to name just a few. The main guy David, has first rate experience and years training working with this outstanding car and I have no hesitation in recommending them to any Bentley owner after all why pay Main Dealer prices when Prasads offer even a better service but at a fraction of the cost.

J. g.

I have been using the Prasads Automotive company for my Bentley Arnage. I can honestly say that the professional approach to repairs and services are second to none.I can thoroughly recommend this company and will continue to use them .A 5 star service. James Gill

K. M.

Very professional experience, had my Bentley Bentayga serviced and cleaned, excellent service with full caring explanation. Completed when I wanted it and excellent value for money 👍

J. M.

Best Bentley specialist around. Car broken down on the M25. It took the AA 3 days to get it recovered however it took the garage one day to get me back on the road. Fantastic service with amazing communication. Thank you John Targa Florio Cars.

K. P.

Excellent customer service. Very friendly and professional. Reasonable cost, much better than most places I got a quote for. Car was returned washed and cleaned inside and outside without any extra cost. Bentley and Rolls Royce standards even for a regular Volkswagen! Would definitely recommend 😊

e. b.

A very clean workshop! I was amazed by the facilities and the staff. Everyone is polite and friendly and treat you with up most respect. David was very good at explaining even showing me exactly what was needed for my car. He gave me a estimate, talked me through it and even showed me how I could save money. Definitely be using them from now on.

I. J.

Anxious at first as I had never used them before but they came recommended by a friend. Upon arriving at the garage I was approached in a very friendly and kind manner which instantly made me feel comfortable. They were very attentive and patient as I explained what I thought was wrong with my car. They advised me on what could be the possible problems and explained what they could do to help me. Work was carried out quickly and efficiently to meet my schedule as I use my car everyday. I haven't had any reoccurring problems since being to them. I have been back to them with different problems since and have always been happy with the outcome and service that I've received and would definitely recommend them.

H. B.

A very Excellent 1st class professional and very customer/business friendly atmosphere.I will highly recommend as many to The Prasads Automative Ltd at all times

r. s.

Insurance company wanted to write off my car last year due to council bad road damaging the under neath of my car they fixed it for less than the insurance company was quoting. My car is running lovely, also my partner kept taking his car to rubbish mechanic who was just ripping him off he soon used the same garage as me said he would not let anyone else touch his car l would recommend prasad Automotive to anyone who is having trouble with their car.

S. Q.

I was fully satisfied with the service l received from The Prasads Automotive. They were very professional, excellent and very knowledgeable about their trade. Their modern facilities gave an extra urge to their services.

A. O.

Diligence and excellence personified is how I describe my experience with Prasad Automotive. I drive a Mercedes S Class and a Supercharged Range Rover Sport and am always so at peace knowing they are well doctored and cared for by Prasad Automotive. Bravo! Team Prasad A.

s. h.

I have entrusted the servicing of my Bentley GTC to this family run business and I have not been disappointed. Prasads Automotive are Reliable, informative, with fair pricing

J. b.

The Prasads are a hidden gem in the garage game. Very fast, very efficient, incredibly knowledgable and very competitive pricing. So glad David answered my call when I was let down by main dealer. Could not recommend these guys enough. Thanks David and Matt.

I. M.

The Prasads have always given me very a professional and friendly service. They’re always willing to go the extra mile and are very transparent in the process. I definitely recommend them 10 out of 10 times!

Z. L.

We are extremely happy with our dealings with The Prasad’s Automotive. David Prasad is a man of integrity and character. His word is his word and he will follow through with what he says. His business is an embodiment of his character, and his people are equally as reliable as he is.

C. B.

Professional, efficient and brilliant service from The Prasads; honest and thorough work undertaken to high standards and you'll get a job done very well. I highly recommend.

N. F. W.

Excellent service! Warm friendly staff, prompt service. Went out of their way to give help and advice about my car. Really pleased. Worth me driving all the way from Essex!!

M. W.

The service was first class. Very friendly staff who paid attention to detail. I was pleased with the outcome of the repair to my car.

G. T.

Very efficient friendly and expert service. Thorough knowledge of all things Bentley. They are understanding of cost effective repair and great personal service.

t. c.

Had a prickly problem with our classic car, which was fixed and put right. They adjusted the past to make it fit and viola. Very pleased.

A. G.

Very genuine, friendly & professional. What else can I say. It will for me be Prasads Automotives always..

S.

I have used this service a few times and the staff have been great. Their knowledge is excellent and certainly puts your mind at ease.

L. M.

Prasads are great ambassador for the Bentley marque. Fantastic all round service no mater how Big or how Small the problem Try them and see.

V. R.

Excellent Service,they fixed my car in a good,fast & efficient manner,i would highly reccomend them 👍

D. P.

A Bentley specialist with knowledgeable experience delivering quality through integrity.

t. l.

First class service, extremely professional, keep me updated throughout and solved the problem. Would highly recommend.

J. H.

Excellent customer service and very reasonable cost. Clear and helpful communication. Would recommend.

M. N. B.

Best service, family like atmosphere, very professional with a human face. Thank you prasads auto

V. B.

Very experienced, professional service

R. L.

David spends the time needed to explain everything.

M. S.

Extremely satisfied with the professional service received. Would recommend without hesitation.

L. M.

I was very pleased with the exxellent and prompt service I received. The staff were friendly, welcoming and efficient. I would recommend this company because you get value for your money and great service.

J. M.

Excellent service and professionalism.

S. S.

David Prasad is a very knowledgeable engineer! He explains things in layman terms so someone of limited knowledge of Bentley's can understand. Prasads automotive go the extra mile to not only repair/service your vehicle but will talk you through how to care for it as well.

M. T.

The staff are very friendly and helpful.

T. G.

Always deliver at reasonable prices

a.

A. T.

M. A. H.

r. s.

d. m.

r. p.

I had my Bentley gtc serviced with prasads,it also had a few faults,two sensors not working,bank 1exhaust and air conditioning which were repaired with no fuss,I will definitely be using them again,polite, professional and trustworthy

z.

Fantastic! I have been looking for so long for an alternative to main Bentley dealers due to their inflated costs and often lack of personal care and attention - I FOUND ALL OF THIS AT PRASADS! Left the car with them and David called me and went over the detailed quote which was emailed over to me earlier. What made this process easier was all of the additional pictures which he sent to my mobile earlier in the day whilst he was inspecting my car. I was just not expecting that transparency - Bentley never do that! David explained each line in the quote and I simply responded to the email confirming which work I would like carried out. The next morning David called me to reconfirm jobs to be carried out - amazing how manners and honesty in this day and age get missed from most main dealers who just see us as profit margins. All in all amazing experience with David and Matthew. Just look at the other cars they are working on and you would realise these are not those typical cowboys ripping people off. Even when I went to collect the car David walked me through the jobs which were completed and even showed me the problems with some parts he had replaced (I love cars so found it interesting!) Should you take your pride and joy to David - YES! Why? Years of experience taking care of Bentley and RR, a personal and honest touch. Price? Very reasonable - why pay Bentley? Quality work? YES! Seems like my Bentley has found a new home! (Also can take care of your RR too!)

S. D.

I have used David and his team at The Prasads Automotive on a number of occasions to carry out work on my Bentley GT. They have always been professional and kept me fully informed of any costs in advance, as well as well as providing regular updates with photos via WhatsApp. They are extremely competitive when compared to the hourly labour rates of a Bentley main dealership and I would wholeheartedly recommend them.

J. M.

Excellent service with everything clearly explained before during and after Friendly professional expert taking the best care of my car… I wouldn’t go anywhere else. If David can’t resolve it don’t waste your money or time elsewhere

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