Reviews of Kwik Fit - Southampton - Lodge Road. (Auto Repair Shop) in Southampton (Hampshire).
Kwik Fit - Southampton - Lodge Road
115, 113 Lodge Rd, Southampton SO14 6RF, United Kingdom
Description
Information of Kwik Fit - Southampton - Lodge Road, Auto repair shop in Southampton (Hampshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Kwik Fit - Southampton - Lodge Road
Sunday
10am–4pm
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
8:30am–5pm
Popular times
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Reviews of Kwik Fit - Southampton - Lodge Road
K. B.
Located just on the outskirts of the city centre, I can thoroughly recommend this Kwik Fit branch for quality of service.
I use it for my MOT, tyres and tracking.
Booking is easy and there’s a large car park area outside.
Just off the Avenue near Stag Gates, it’s easy to find.
The staff are helpful too. In particular, Kane who does the MOT’s. He gave me advice for work that needed some attention in the future.
I have no hesitation in recommending this place for all your service needs.
K. B.
Today I ran up at 9:30 to try & get a MOT for today as I realised mine had run out and was given an appointment for half 11 which was amazing!
When turning up the staff were very accommodating & efficient.
They where happy to go out of there way to help you with whatever you needed.
100% recommended. Thanks again to all the staff at lodge road 😌
M. G.
Very helpful and understanding, didn't have my tyre size in stock but got it fitted within 2 days without any hassle.
MOT man had a car accident the morning of the appoint so couldn't undertake the MOT on my vehicle which was a pain but got it done the next day.
Nice people to deal with.
N. D.
I have used the Lodge Road branch of Kwik Fit for all my car needs for several years now, and the service they have provided has been nothing but exemplarly. They fix what needs fixing, and advise on what needs advising. Staff are very friendly and helpful, always taking the time to explain the work that needs doing. It is a great peice of mind to have a garage that you can trust so completely. Will be back in another year for my MOT and service!
E. E.
Such a friendly group of people and amazing customer service.
The manager was incredible and helped me massively. Even arranged a lift for me to my destination because I was late due to breakdown with a flat tyre.
G. C.
Highly recommend these guys! Great team that always do their best to meet all my needs, when I need it. Have to give a special shout out to Shaun who is always super helpful and always goes that extra mile.
M. V.
I only required a single tyre replacement and the work itself was carried out as expected with no issues.
There always an issue with appointment timing, I had a 10:30am appointment that had been booked and paid for online, but when I arrived was told it would be 1hr 30 mins before the car would be ready as they were short staffed.
My car went up on the ramps after 1hr 15 mins and was ready 15 mins later so I left at 12 noon, making me late for another commitment.
I do appreciate that things are currently unpredictable and people are off more than usual, but maybe a quick call first thing in the morning to let people know of appointment time issues to avoid wasting people’s time would provide better customer service.
J. S.
Very thorough and thoughtful and figured out the best way to get me back on my way home, with fixing what was needed efficiently. Very thankful to the boys at kwik fit. Highly Recommend this branch.
J. H.
Went for a replacement tyre. This was an insurance job so I have no idea on prices.
When I arrived, I was greeted very quickly and informed where I was in the queue. I was kept up-to-date on a frequent basis as to how things were progressing.
My spare wheel was returned to the boot compartment. I wasn't expecting them to do this as my boot was completely full.
I would definitely visit this branch again. Thanks to a very friendly, efficient, professional team.
K. H.
Fantastic garage honest, trustworthy and reliable. Used for servicing and M.O.T several times. Very friendly, quick and efficient. Highly reccomended!
s. l.
I took my car to Kwik Fit Lodge Road have MOT and service.
I say the service was excellent very friendly staff I think was too much trouble.
I’m very reasonable prices .
M. H.
Wonderful staff and manager, even though I live near a different branch I always go to this one, nothing is too much trouble for them, they always explain what they are doing and keep me informed of how it is going, if I could give 10 stars I would
d. m.
excellent service from start to finish, polite and professional staff
very competitive pricing and got an appointment straight away
thanks to all at lodge road Southampton
A. B.
Shaun was exceptional and helped me very efficiently and quickly! High customer service and I highly recommend him
E. E.
Absolutely brillant service could not find fault with anything . Staff were very polite and courteous would highly recommend this Branch in Lodge Road
k. h.
Amazing service always from Darryl Murray always friendly and welcoming and always explains in detail what needs doing or what he has done
Thank you Darryl
K. K.
I have used this branch so many times for a range of different things from tyres to changing break disks and I can't fault them for their service and professionalism, especially Sean great person to deal with
R. R.
Friendly professional staff and management also very speedy service would recommend to friends and family trustworthy mechanic
k. p.
The guys there are very friendly and helpful, they helped solve the issue i had with my exhaust. Would definitely recommend
V. P.
Great team and excellent service!!! Highly recommended!!! Thanks!
m. m.
Great team and excellent service ,,,,the problem on my car was sorted in less than 30 minutes
C. F.
Excellent helpful staff prompt to solve the problems of my car with a quality service and professionalism from Kane, Carl, Darryl, James, Will and Shaun.
N. T.
Massive thank you to Daryl and his team today who assisted us when my Saab 93 decided to break a rear suspension spring. Daryl and the team went way above what was expected of them making us feel welcome and offering support in what was a very frustrating 4 hours consulting with my insurance company. Huge thanks once again lads can’t thank you enough. ..and yes made it back ok.
D. W.
A quick and efficient service.A very pleasant, courteous team based here.
A. B.
Very friendly and helpful they do a first class job prices are fair will definitely go back and have them do work on my car again in the future
M. T.
Great service. Daryl was especially helpful when my Son’s car failed it’s MOT. Highly recommend Kwik Fit, Southampton.
T. F.
I had a flat tyre Thursday evening, and was stuck just off the Avenue. I called and spoke to a lovely chap called Sean who kindly agreed to drive over to where I was parked after he’d closed up the garage. He came within 30 minutes, helped fit my spare tyre (and even popped back to his branch as my jack didn’t look very secure). Excellent service well over and beyond Sean’s day job. Huge thanks to Sean. Lucky for me he just moved over from the Gosport Branch, otherwise I would have struggled to find someone to help with such speed and professionalism. Thank you so much Sean, really appreciate your help.
R. B.
Always helpful, friendly and prompt service. Would definitely recommend.
P. W.
Tyres fitted fine and at appointed time. Email invoice however did not arrive despite follow up. Had to revisit branch next day to get hard copy.
R. J.
Helpful and friendly. Got my motorhome tyres replaced after having trouble getting it done elsewhere. Recommend calling them to check and getting your tyres on order if necessary. Thanks to all the staff for getting me sorted out
M. A.
Excellent service. Nationwide chains are often hit and miss, but Darryl and Steve run a tight ship and it's a credit to the Kwik Fit
brand. Work is done promptly and at a reasonable price, and communication is top-notch. I have been using them on and off for some time and the staff in branch always make me feel I'm in a safe pair of hands!
J. P.
Really helpful staff, good prices and great service. Always going to recommend this branch, I've known them for years and I wouldn't trust anyone else. Anything from light bulbs to full mot and service, brake and suspension work is no issue either. Brilliant guys.
S. B.
Steve at Kwik Fit Southampton was extremely helpful and knowledgeable in handling my punctured tyre replacement. He kept me informed of the progress of the new tyre fit and delivered what he said he would. He ensured I had all the paperwork (filled in claim form, invoice) needed in order to submit my insurance claim. Thanks!
M. G.
I left the car 30 minutes before test was due and was delighted to receive a call immediately after the test was carried out. On collection a few points were discussed but I was able to collect the car and drive away. All in all a quick and efficient service .
B. b. A. N.
Had a nail removed from my wheel a few weeks ago, very lovely and accommodating staff at this branch. The gentleman that was dealing with my vehicle was very friendly and managed to get it fixed whilst i waited although they were quite busy so i defiantly appreciate and would recommend these guys 100%. Efficient , Friendly, Helpful and Professional!!
D. F.
Really good friendly professional staff and excellent service. Will get repairs fitted quickly and efficiently, won't over charge you. Manager is really polite and professional. Good place to get car repairs done.
E. M.
Had an issue with my brakes grinding, booked in easily on the Kwik Fit website for the following day. I thought it may be an issue with brake pads. My car was assesed for two hours before I was rang to be told the brake pads were fine and all was okay. However, I was still concerned since I definitely felt them grinding the day before. Due to my concern, I was told they would test drive the car and get back to me. Following the test drive, my brakes were taken apart to find there was a large amount of brake dust present. This was removed before the car being test driven once again. My car was back to normal again and this was all done FREE OF CHARGE! Very professional service and would throrughly recommend to anyone. I will certainly be back in the future!
E. B.
Thanks for the lovely staff that sorted out my car battery out. When I arrived after phoning up they had the battery ready for me. The young man who fixed the battery was very quick and informative. I will definitely be coming back.
E. W.
Thanks to the lovely staff at the lodge road branch for helping me when my tyre went flat after a nail got stuck in it. The man on the desk was so helpful when I said I had to rush to get to work he managed to fit me in quickly when I told him I was working late so couldn’t collect my car later on. The service and kindness was so appreciated and will certainly be going back, I am very grateful, thanks again!
I. R.
Brilliant quick tyre change. Very helpful.
P. H.
I called in at KwikFit in Lodge Road Southampton today as I had noticed a screw embedded in the offside rear tyre of my wife's Motability car. I must say that the service I received was absolutely superb. The team there were helpful, friendly and highly efficient... they had the tyre removed, repaired and replaced on the car in about 15 minutes... You can't get "Kwikker" than that!!! Well done chaps, you are all brilliant!
G. S.
Very professional and helpful, problems diagnosed and fixed on same day. Sorted out some bad work done by another garage. Very reasonably priced. Some people give big chain garages a bad rap but this particular branch is great. Definitely use them if you're in need in the Southampton area.
S. O.
A friendly and helpful team that go the extra mile.
Your team rapidly replaced my tyres 15 minutes before closing on a Sunday during Christmas after a situation with a flat. A huge thank you to Steve and the team that provided a great service.
A. R. K. S.
Booked an appointment for MOT online. It took only 45 minutes for them to do the MOT. There was an issue with the repeater and they fixed it by themselves. Overall, they are super professionals.
A. W.
Very easy to book online for an MOT. They kept to the promised timing. They had researched in advance procedures for testing an electric car. This was the first one they had done. Courteous, friendly and professional
C. G.
Excellent service very polite nothing was too much trouble
M. B.
The guys were very nice specially James
L. M.
Amazing company fast service. Excellent customer service
D. D.
Excellent service by Steve today, managed to sort a good price, get the boys to work quickly and ensure everything was done very efficiently and with a smile and a laugh.
10/10 Will use again.
M. B.
Fantastic service today from your team. I had ordered tyres for my C-class online and had them fitted today. Very friendly staff, they gave my car a free wheel alignment check with the new tyres to make sure everything was spot on. Fully recommend this team. Thank you for the great service.
O. C.
Called them on a Sunday to get my car's tyres checked. Turned up and the team were so quick and helpful to check them thoroughly and reassure me while we waited in the waiting room. They didn't even charge anything. Really happy with the service and would definitely use them again. Top job.
A.
Amazing service with a friendly and helpful team. Very hard working and efficient team, who provided very helpful advice afterwards.
Will be visiting again.
I.
M. B. CLK 280.Friendly knowledgeable staff, Darryl was the first after 3 previous attempts at other garages including a M. B. INDIE to successfully align my steering, I was surprised to see Hunter alignment kit, definitely the best in my opinion.
Also, after Darryl explained that he could update the digital Mercedes service history I decided on a service too. At less than half the price of an Indie oil change I had the whole B service completed.
Spotless air conditioned waiting room and customer toilets.
Great prices and service.
I will be back.
D. Y.
Had a 16:45 MOT booked, I arrived a little early but they had got everything ready so the guys got straight to it. The guys who were on shift were really friendly and helpful. I personally haven’t used a Kwik Fit before for my own car however have used this branch a few times for our company cars.
I will use this branch again for my personal car, very pleased!
Great re fit of the public area also.
Thanks all!!
J. L.
I called up Kwik Fit to help me remove my car under tray that had cracked off in town.
They had availability to look at the car straight away, and removed the tray at my request for FREE.
Very quick and very helpful staff! Would highly recommend.
13/03/20 - Just been back to kwik fit to have my exhaust mounts replaced. Amazing service again. The guys were so helpful and quick. Special thanks to Kane. Legends at Kwik Fit again!
P. E.
Arrived after getting a puncture at IKEA. Great service with a discount offered at the end because we had to wait an hour. They were very busy but offered a choice of tyres and friendly customer interaction.
R. C.
I had to attend Kwik fit for some new tyres. I was greeted by Steve who was extremely helpful in ensuring I was dealt with efficiently.
All of the staff were friendly and very helpful.
Extremely happy with the service I received and I will be returning.
The staff went above and beyond for customer care
S. F.
Daryl was very helpful and provided excellent service dealing with my queries for fixing an old Mazda. Highly recommended.
K. G.
Failed the MOT but sorted retest within 2 days and passed. Staff are forward and honest. They are busy and work hard during lockdown. Can't get better than a Kwik Fit fitter 😉 thanks guys!
D. G.
Could not fault this garage neither could I recommend it and their staff enough. Kane MOT’d my car for me replacing a break light bulb in the process for me. Very much appreciated that and the fact my car passed.
L. _.
Went in for the obligatory MOT on my Freelander. Everything went very smoothly, very well organised durin Covid-19 restrictions. We had the luxury of sitting in our motorhome whilst the job was in hand, so no need to use their facilities, though space and distance seemed adequate for those who were in there. She Passed and we were away again within two hours.
Excellent service in these troubled times. Could not have been better.
R. G.
Courteous & covid safe service from Steve and the team. Quality brake fluid changed at a great price, work inspected and signed off and advice given on lights. Keep it up!
N. S.
Friendly and efficient staff. They are extremely busy and I had a phone call within 45 minutes to let me know my car had passed it's MOT - amazing service.
P. L.
Always use this garage. Have done for years. Friendly and honest mechanics and a reasonable price. Have recommended to colleagues who regularly use too. Can be busy but will try and fit you in for urgent repairs.
L. B.
Had to find a garage due to a screw puncturing my front tyre. Knew it and another tyre were on their way out so they replaced them while I waited in a lovely warm waiting room. Lovely guys who gave a great service, prompt and efficient at an affordable price; I was very impressed. Highly recommend.
C. J.
Very pleased with the service. Highly recommend..
H. G.
Fantastic service as always a Lodge Road Kwik Fit. Had a hand brake issue with my BMW Z3 so gave them a call and they squeezed me in and fixed it the next day - thanks in particular to Colin for doing the work.
The team always provide excellent customer service, which is why I won't go anywhere else for car issues, servicing or MOTs.
T. H.
These guys are the best!! Couldn't be more helpful, keep you informed, do the work, tell you what"s wrong and let you decide how to proceed. They have never let me down.
E. B.
Good guys. Did my MOT and service. Had an issue with the oil after and they had it back in the day I called and fixed it without charge.
M. A.
Great but a little delay as it took a whole day to service
R. T.
A man serving in Kwik-Fit needs training in people skills rude and Blunt rude tone to customers. Tuesday. 25th..May--
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26th of May went back to Kwik Fit and seen.DARRYL.MURRAY and his friend and sorted out the new battery I bought of Kwik Fit- five stars for Darryl and his friend.
M. B.
After having difficulty sorting out my car since being written off, the guys at Kwick Fit made my life so much easier! Super friendly and helped me understand the best options to fixing my car as quickly and cheaply as possible! Particular thanks to Darryl and Lee who went out of their way to help me out. Couldn't recommend anymore!
J. D.
I've been using the Kwik Fit on Lodge Road for years because all the guys there are customer focused, know their stuff and are always happy to help. Whether it's inflating my tyres, doing a big job or answering questions. Big thanks to Daryl for all his help over the years. Definitely my go to guy. Can't recommend this place enough.
S. K.
Very fast and professional service. I didn't have to wait at all to be seen, and my car was started to be worked on immediately. Very competitive prices. Very convenient location close to the centre of Southampton. I enjoyed a complimentary cup of tea while I waited. Definitely recommended.
P. H.
I have a lot of respect for the Kwik-fit business model and for how the chain is managed. Centre staff, managers in particular have always been very helpful and polite and the Southampton branch is no different. I love that they are happy to give my tyres a safety check and correct pressure levels all for free with no hassle. That approach is rare these days and it makes me want to go back and use their paid-for services. Very happy to recommend.
S. T.
Very friendly staff. I'm a keybworker and had a puncture, needed it fixed ASAP. Not only was the service professional, the gentleman who served me (steve) I believe topped my washer fluid and something se for free. Will definitely be returning and recommending them. Thanks again
C. W.
Popped in yesterday for an MOT I'd booked online. The MOT itself was quicker than expected, but my car failed so we arranged for everything to be done the day afterwards but I'd have to leave my car; a little bit of a pain, but to be expected when you bring an 18 year old car in for it's MOT. Walked down the road to a friend's house and within half an hour received a phone call telling me they'd been able to fit me in, everything was done and the car was ready to be picked up.
It's always a bit nerve wracking being a young woman and taking your car to a garage, I've been ripped off a few times in the past, but there was absolutely none of this at all and the staff here clearly do as much as they can for their customers. I'll be back again for my MOT next year, and if anything goes wrong before then I will trust Kwik Fit to sort it for me quickly and efficiently.
Thanks again!!!
A. S.
Just had my breaks replaced and tyres. Honest gents throughout really appreciate all the work and customer service from the team.
Dealt with Steve on reception who was extremely helpful. I’m really grateful thank you!
H.
Professional place with professional people. Had an oil change and filter change in my car and I could just sit back and wait in an armchair until they finished the work. I could even see what the engineers and mechanics were doing through the glass door that divides the office and the service area. Could go for a free tea or coffee while waiting. Prices are a bit high but quality work worth it.
A. D.
Kwik Fit were helpful and completed the job in a day. They also kept me informed about what was going on during the day which was so thoughtful. Will recommend them for efficiency and speed any day.
E. H.
Had an MOT and some work done on my car here. Fantastic service in terms of speed, communication and quality of work. Steve was helpful at the reception desk😁
A. F.
I went there with an issue where I felt another tyre place had deliberately put something in my tyre in order to get my service. Long story..... but the kwik fit guys on lodge road took me under their wing and went above and beyond for me, calling up for me as they found my wheel had split and needed welding. They were strict with the social distancing guidance which is really great to see.And even gave me a treat whilst I was waiting.... thank you , as a young female driver it was honestly so reassuring and by going to kwik fit saved £150.
Thank you sorry I didn’t get any names ☺️
Best wishes to you all there,
Alice
S. G.
Been here twice in a month now. First time had two tyres changed due to damage. They gave me impartial advice about the rear tyres but left it to me if I wanted to change them.
Second time I had rear puncture. Unfortunately they checked the wrong car first but I saw the funny side of it! In the end they fixed the puncture free of charge. Good service all round.
B. O.
MOT done within the hour. Very happy with the service. I definitely will be returning for tyres and brakes etc needed on my van.
S. W.
Went to get a new tyre ... ended up changing all four ...the staff were very professional ,friendly and knowledgable.
Didn’t feel pressured to change all four it was a very pleasant experience ... Will be using them again👍
I. E.
I went in with a huge screw sticking out of a tyre, they fixed it when I'd expected to be told I needed a new tyre. Well played, Mr Kwik; Well played... Update: went here again today and received brilliant service again, very professional and honest guys.
C. D.
My tyre light came on, on the motorway yesterday morning, so I went to the lodge road centre, they brought in down and checked all my pressures while I had a hot chocolate which was delicious. Very quick service, will definitely come here more often.
A. S.
Just took my car there to get a slow puncture repaired after national tyres couldn't find the problem. Kwik-fit found the problem (a little screw), fixed it and didn't even charge me. The service is fantastic.
C. n.
Brilliant service with our mobility car, which had a puncture, will definitely use again when needed
W.
Employee running the desk during my appointment was outstanding. I was waiting for my vehicle for roughly an hour, throughout this time he didn't stop answering calls, making appointments and going the extra mile for every customer who had a query regardless of how dam busy it was!! Excellent.
A. C.
Really friendly & helpful staff. However, don't do commercial class 7 MOT.
B. T.
I went into kwik fit today for some of my tyres to be changed. I found the staff to be polite, especially the young lad called Nathan who changed my tyres. I saw him double checking them before giving me back my car keys. I would definitely recommend this place and will be coming back again.
A. S. A.
Absolutely brilliant. The guys are all very nice and friendly, and everything was completed quickly. There's a warm, clean waiting area or you can wander in to town in about 15 mins. Big recommend from me.
R. G.
Needed a new battery for my car having had a problem starting it first thing. Battery was on the shelf and fitted straight away when I called in.
Who could ask for better service. Even got the radio retuned! Thank you QF.
P. B.
Very good no issues, have to say never had an issue with lodge road Kwik fit is 5 mins from me and they are helpful.
Must say something when they are so busy
2. J.
Always take our cars here for MOT. Yesterday one failed on light level and indicator bulb. All work carried out free of charge 👍👍 what fab service!!!! Thanks Kwik Fit Portswood!
L. T.
Just came to get a low puncture fixed took half an hour didn't even charge me! Another bloke came in thinking he'd reached the legal limit of his tyres and was informed he still had another 1000 to go. Would be happy to bring my car back here with any problems in the future.
C. P.
Very helpful and friendly staff! Rang up today asking them to check out a suspected slow puncture, left my car with them whilst I went on with my day, by the time I got back it was all fixed and sorted! Thank you so much!
A. E.
Excellent service as always, would highly recommend. Always keep you informed of the status. Thank you to Steve and the rest of the team.
C. A.
I visited Kwik Fit last minute when realising I had a flat tyre which needed to be replaced before heading to the airport. Kristian at the Bitterne branch helpfully called Portswood as they were fully booked. When I arrived at Portswood Kwik fit Colin and Kane arranged for my tyre to be fitted as a priority. They gave excellent customer service and couldn't have been more helpful at a stressful time. Thanks so much!
P. W.
Having had the misfortune of a puncture on a Sunday afternoon after 4 pm I was stuck. Rolling up on a Monday morning at 0830 my car was on the lift by 0845. Friendly, efficient service. Will definitely use again.
M. R.
Visited 12/04/18 for a service, 2 new rear tyres and to have the rear brakes looked at as they were overheating. I have always used Kia to service the vehicle from new up to this point.
Darryl, was the chap who took my booking and did the work on my car. He carried out the service to Kia's specification, this is a requirement to keep the Kia 7 year warranty valid, and I must say did a thorough job, actually doing it properly unlike the main dealer!
He showed me the problem with the brakes, everything was siezed and rusted. He cleaned the brakes and greased accordingly. I had been told by Kia over 10k miles ago that the car needed new brake pads and disks. Darryl assured me that there was plenty of life left in them as they were only 50% worn (thanks Kia).
Now onto the tyres, I had already asked for new tyres and was happy for them to be replaced. Darryl came into the waiting area and told me the that the tyres still had several thousand miles left in them he asked me if I was sure I wanted them replaced, I said yes please and the tyres were replaced.
My service book was stamped and I was given a printed service sheet detailling all the work carried out etc.
So what is my opinion, VERY HONEST, very thorough and very reasonable. Overall very good indeed, I will be getting all my future work done at this garage. Oh, they are quite a cheerful bunch too.
Thank you
A. M.
Amazing service. So quick, extremely helpful, ensuring you’re getting the most for your money and genuinely lovely people. Best place I’ve been!
A. C.
Good choice of tyres at decent prices, MOTs always performed quickly. Staff very helpful (managed to repair a simple puncture rather than trying to sell a new tyre) and always phone to let you know how things are going. Would recommend.
S. B.
I booked my wife car in for a service and my wife explained to them that if anything is required further to provide us with a quote and detail of what is required and we would then review and come back to them. This was done and they decided to apply pressure on my wife on the phone to get a number of areas worked on . Shortly after this my wife father sadly passed away and my wife needed her car back so she could travel to be near his side and the man decided to make her feel guilty that she should not drive the car and that if he wanted he could not realise the car and stressed that the tyres were on the metal. He only released this once my wife started crying. Once my wife got home I checked the tyres and they were not on the metal but did need replacing. I understand that if work needs to be completed they should be advising but not providing scare tactics.
G. S.
Just popped in today on way to visit my shop in Southampton. Had a tire on the front of the car looking flat and wouldn't pump up. Dropped it in thinking must need a new tire. But they gave it a full check over and the young lad ( everyone is younger than me now ) said was just the valve. So he replace it then said don't worry about the charge as only a £5 per value! So I gave him a fiver so he could at least have a sandwich on me! Fantastic top class service. Will come back when I need a new tire when visiting Southampton.
L. H.
Called up early with an issue, I thought oil pressure. Darryl explain what the problem could be so told me to come to have a look. He was waiting by the time I got to him,he was very kind and exaolin what he was going to do. Gave me updates towards the end. So easy and simple. Great service
S. F.
Great service, always seen quickly as a walk in appointment. A happy to help attitude, good communication regarding the problem & costs. Fair prices.
A. B.
Quick service, no complications
J. P.
Needed to check my TPMS tyre pressure sensors. Was dealt with by a very efficient young man who discovered it was the computer software in the car not the sensors. No choice but to see the dealership. Good honest appraisal of the isdue, no flannel and everything I needed to know. First class.
t. e.
I would like to say that the guys at this kwik fit are truly amazing ...I needed a new head light bulb and it was done very quickly and with excellent customer service ...well done and a massive thank you
S. R.
Always reliable.
Between this branch and there chandlers ford branch ive had 3 MOT's, 4 tyres changed and a set of break pads. You always know what you're getting and its always been top quality for me.
L.
Service on the car was good but when I attended to collect my car the manager was having a discussion about masks being worn and the young lad he was talking to kicked off which wasn't very professional but apart from that everything else was fine.
M.
Excellent service. Seen very quickly, and tyre changes done within 30 minutes. Staff very pleasant and accommodating. Would highly recommend.
T. M.
I broke down, down the road from Quik Fit after travelling down from Bristol. The staff at Quik Fit were so lovely and a chap that was on his lunch break came out to have a look at my van. He sorted the problem out and didn't want anything in return. I was so grateful,. I also overheard the man at reception say they were short staffed too. Thank you.
V. M.
Absolutely excellent friendly place
D. C.
Great service, speedy fitment and excellent value.
d. h.
After being turned away from a few garages for it being late on a Sunday, the lads got me in and sorted my exhaust out after 3pm on a Sunday. Massively appreciated, top lads. Thank you again.
M. J.
Booking worked well, tyre inspection was useful, tyre replacement was done in what I felt was a reasonable time and as far as I can tell correctly.
S. K.
Great garage. Always go above and beyond to ensure that my care is roadworthy. Definitely recommend
l. b.
Just had my MOT done here, Dan and the team went well above and beyond for me. Best customer service I've ever had from a garage, will continue to bring my car here in the future.
E. B.
Very friendly and professional service even in the midst of a pandemic! Thank you. Sorted out everything I needed at a very good price.
S. K.
Doing an amazing job through these tough months. Communicative, courteous and helpful. Please allow extra time as they try to keep safe.
M. J.
Solved problem efficiently. Really tried.
P. B.
Really efficient and good value plus they always make extra effort to be helpful. A brilliant team.
C. W.
Thanks to a great team at this branch! Helpful, smiling, happy and customer focussed! From Trailer Jack
G. C.
MOT completed quickly and professionally, and lovely to deal with Steve, Kane and a knowledgeable and enthusiastic team.
R. K.
Wife car need a tire replacing as working nightshift at the hospital for the NHSP.
Guys stayed on after closing to make sure it was done.
Cheers guys
T. H.
No idea why the other people had such a bad experience here, I went in wanting my tyres changed, had booked it online to get a discount, they started bang on the booked time and were friendly as well. Better than the other local garages I've been to.
D. P.
Friendly staff no delay
No coffee blame covid
WiFi worked
A. O.
Was my first MOT on my first car. Everyone kind and explained everything to me well. Good, reasonably priced service.
H. P.
Very helpful staff. They were prepared to spend time talking me through the problems with my car. Cant fault them.
I. P.
Amazing customer service, went for MOT, genuine reparations needed and fair price. I will def come back
M. E.
Efficient, friendly service. Good parking spaces. Always impressed by Kwik Fit.
P. P.
Took the car in and was told it would be done by early afternoon. Rang up early afternoon after not hearing anything and, long story short, didn't end up collecting until the next day when it wasn't just not fixed but actually worse. Had to return it the following week to finally get it fixed.
Partly down to poor deliveries but still the responsibility of the company.
N. W.
Fast, efficient service for my MOT and cheap too, they didn't try to sell me anything extra, will definitely use again.
S. G.
Excellent service
Would recommend to others
K. C.
Went in to get my tyre pressures checked, excellent service all round.
R. R.
Steve and his team, are efficient friendly and welcoming. Explained everything! Covid secure premises to.
B. S.
Best service ever so far for simple tyre change and definitely will be coming back to you guys. Thanks a lot 🙂
S. D.
Efficient service and reasonable prices, my go-to garage for tyre repairs. Online booking is very easy and saves some time.
P. C.
You staff Repaired my wheel without taking any money. That's the least I could do. Are you the best!!! Thank you so much!!!
A. I.
Excellent service the manager has brilliant people skills. Would recommend to anyone.
h.
Amazing help and service from Steve and Daryl especially - they went over and above the expected. Would definitely recommend!
Z. S.
First class service from your technician Kane, very professional service, regards G Sullivan
A. P.
Highly recommend these guys very friendly grate costomer service going back for my main service 😀
S. B.
Cain was so helpful, really went out of his way to help. Thoroughly excellent experience! Thankyou!
J. C.
Good service for mot ,helpful staff,
Professional .
J. B.
The friendliest service I've ever encountered, over and above what you might expect. So far, all four wheels have remained in place!
L. B.
Very long delay.... Said 2 in front be 40 minutes .. Still waiting 2 hours latter staff really friendly but could keep the customer informed during visit if gonna be longer
A. I. A.
People are very good
C. M.
Excellent service thanks
M. D.
We had a brilliant fitter to check our car over and he was absolutely great. Thanks again guys
Z. K.
Really good and efficient service. Highly recommend to use this garage for all your car needs.
W. C.
Very professional, very helpful, could not have hoped for better service - will definitely use again.
K. H.
Very helpful. Tightened up a loose wheel so I could get home to Cornwall. FOC, very grateful.
a. b.
Helpful staff,good service
R. C.
Polite and professional service, repaired my heat shield despite the busy workload. Much appreciated
C. F.
Best service ever. Staffs are happy, polite, helpful. That's what I want
N. D.
Had a minor fault with my exhaust.
Took it during my lunch break.
Fault fixed.
No charge.
5 stars isn't enough.
K. B.
Very helpful as always. Will keep coming back!
m. p.
Had an incorrectly sealed fuel filter. Spoke to Darrell who sorted the problem in minutes. Will be using this site from now on
G. R.
Very good service. Paid online and they let me rebook as i was unable to attend.
E. W.
Knowledgeable staff, polite, excellent work, competitively priced. Why go anywhere else?
R. P.
All the staff were extremely helpful and knowledgeable.
G. B.
Lads are great in here. Excellent work and very friendly. Brought my cars here for years
E. S.
Excellent customer service. Real "can do" attitude from the team.
G. W.
EASILY BOOKED, QUICK SERVICE, SOCIALLY DISTANCED. NO NNECESSARY WORK RECOMMENDED. SORTED
O. M.
Highly recommend this place.
S. M.
Good friendly staff. Charged the air conditioning at a discounted rate. Fast service.
P. A.
Helpful staff with a friendly and professional approach.
N. S.
Helpful staff, clean waiting room with coffee. Excellent work on car.
J. D.
Would all ways go there, very friendly and wouldn't rip you off because you're a female, very nice staff.
L. D.
A1 service, easy to book, efficient on the day and excellent customer service. Highly recommend
N. R.
Good same day work done at a reasonable price. Friendly staff.
L. H.
Quick and very reasonable
R. O. (.
Went in with punctured tyre, bit of a wait but they repaired for free which was nice
A. T.
Went in with slow puncture. Fixed quickly and free of charge. Very impressed!
G. O.
Very friendly, positive and efficient.
N. D.
Good service and friendly advice. A little bit dear, but you get the service right away
C. H.
Went for timed mot apppintment I thought they could have completed mot and paperwork a bit quicker
s. G.
Affordable price and good service. Will be back again for yearly service.
S. H.
Excellent
G. S.
Very efficient good customer interaction
T. C.
Good prices, quick service and they weren't trying to sell you lots of other items.
S. W.
Happy workers always willing to help.
M. C.
Friendly and helpful staff, minimal waiting around and well priced
S. J.
Good efficiebt service and information. Free coffee and seating while you wait.
J. L.
Great service
S. C.
Repairs a nail in my tyer no charge say no more great thanks guys
M. P.
Very friendly staff that go that Extra mile. Fantastic
G. M.
Outstanding customer service -highly recommend
S. R.
Friendly helpful and efficient. What more do you want!
B. R.
Easy booking online.Friendly knowledgeable staff. Competitive prices.
A. C.
Good lads, customer service is very good.
M. D.
AWesone service with a processional & friendly attitude. Highly recommend :)
V. T.
It's very quick and good pricing
L. H.
Very friendly people, all the lads are great.
B. B.
😁
M. M.
Lovely place, nice staff. 100% recommended.
B. B.
Great customer service by people who understand customer service....excellent!
M. M.
Quick reliable service great staff
P. M.
Tracking sorted in double kwik time
B. F.
Quick fast and friendly
J. P.
Easy,Affordable,friendly and kwik service
s. S.
Great service at short notice.
D. M.
Busy centre frendly staff good coffee
L. C.
This place is spot on! Can't fault the customer service you recieve thanks again!
A. P.
Spot on staff helpful and very good work
2.
Polite, efficient and fast.
Perfect service.
C. B.
Halp fulll
c. c.
Could not have been more helpful, great service.
I. M.
10/10 my dad works there
C. A.
Excellent service. Thanks
J. B.
Diagnosed rim leaking on wheel... No charge
P. P.
Very professional. I highly recommend it.
J. A. S.
Always friendly and helpful, always come back!
M. W.
Literally a Kwik in/out no fuss.
F. M.
Lovely staff, quick, very friendly
D. G.
Good except let down by weak admin.
J. A.
Good service for tyre change
W. f.
Excellent service! Would recommend!
S. P.
Excellent service and very helpful and friendly
F. S.
Very helpful staff.
a. m.
Great customer service
M. C.
MOT carried out efficiently. Thanks
C. R.
Very good. Polite and fast.
F.
Great service!
C. B.
Great service and very polite
D. “. H.
Good phone manner
S. P.
Great service, great guys.
M. Z. N.
Very helpful staff
R. E.
As fast as possible with the staff thay have
M. C.
Staff very helpful and polite.
J. L.
Good service very helpful staff
H. M.
All good value
n. p.
Excellent Service, Fast Turnaround
A. B.
Started open past closing to fix a puncture.
S.
Great guys, great service
K. W.
Friendly staff and great service
D. S.
Great service great helpful staff
R. L.
All good
P. P.
Absolute professionalism
W. B.
Quick friendly service
D. B.
1st class service.
H. F.
Darrell's amazing!
R.
good value and service
A. A.
Great services
A. A.
Well recommended
J. C. M. P.
Excellent service!
L. M.
Great service
Z. A.
Good
N. S.
Helpful
A. K.
Quick service
C. E.
Very helpfull
J. P.
Best place
V. M.
Professional Staff
E. I.
L. S.