Reviews of Halfords Autocentre York (Layerthorpe). (Auto Repair Shop) in York (North Yorkshire).
Halfords Autocentre York (Layerthorpe)
53-57 Layerthorpe, Heworth, York YO31 7UZ, United Kingdom
Description
Information of Halfords Autocentre York (Layerthorpe), Auto repair shop in York (North Yorkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Halfords Autocentre York (Layerthorpe)
Sunday
Closed
Monday
8am–6pm
Tuesday
8am–6pm
Wednesday
8am–6pm
Thursday
8am–6pm
Friday
8am–6pm
Saturday
8am–5pm
Popular times
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Reviews of Halfords Autocentre York (Layerthorpe)
D. B.
Went there for my MOT. Received a friendly welcome checking my car in. Was kept informed and up to date every step of the way. When it came to collect I got a good rundown of the outcome and next steps and it was all done in a timely and effective manner. Highly recommended!
h.
Had both sidelights changed for under £20 including bulbs. Very quick service while I waited. The person at reception was very pleasant. No complaints. I had less luck at the Halfords on foss island, where they didn't seem to know what they were doing, so I would use the Layerthorpe shop again.
P. R.
Absolute brilliant garage! Arrived 35 mins late due to us being stuck in traffic and they still managed to fit us in for our MOT. Very friendly and polite! Would definitely use again!
L. H.
My parents are regular customers here - we dropped by to ask if someone could check my tire pressure because I had problems with petrol station pumps and was about to do a big drive the next day. Was told I could bring the car in straight away, and the woman was brill - less than 10mins waiting, tyres pumped up, no charge. Great service!
J. s.
I used to use the Halfords near Foss island but this time booked in at layerthorpe. Last time I was in the Foss island branch I was greeted by a guy slouched in a chair not really bothered. It couldn’t be more different with the service at layerthorpe. Mike was fantastic and really helpful. It was really really refreshing to see someone take so much pride in their work and customer service. I will be getting all my work done there in the future 👍 faultless service
E. C.
On a bank holiday Monday on holiday a long way from home we found a nail in our tyre. Called up short notice to get the tyre checked out. Very friendly,helpful and checked it out straight away. Even looked at the other tyres too. Mike and James just went the extra mile for us,we’ll be recommending them to our family who live near here.
R. H.
Booked my car in for its MOT. No problem to drop it off the night before. The staff were great and communication was brilliant.
S. D.
Served by Mike, and the work was excellent, quickly done and he was very helpful and accommodating. They really helped us out at short notice.
E. M.
Excellent service. Friendly and very helpful.
First time I have used Halfords. Will definitely be back.
R. E.
The staff were so helpful and went above and beyond especially
Erin on reception
Also
Ellis the Mot assessor
I will definitely go there again and would recommend to my friends if they need help.
J. H.
They are awesome here, best service ever and all done with a smile, layerthorpe Halfords staff rock!
o.
Good service and upfront about costs which is always welcome. Did some work under a warranty and between Halfords and the warranty company they handled everything.
L. M.
Went to halfords today following a call with Mike so he could check my car over, although they were busy he dropped everything when I arrived to check it over for me and was extremely helpful as always! Thanks Mike ☺ This garage has always been reliable and a trustworthy source of information for myself, who knows nothing about cars! Would highly recommend
g. M.
Excellent service , great staff very very helpful . Generally very happy
M. M.
Very helpful staff who despite product shortages still ensured I got what I needed within a day
R. W.
Popped in here whilst on a trip as we had some sudden car troubles. The team were so nice, fitted us in at really short notice, gave great advice and gave the car a thorough check over. Fantastic service.
E. H.
I highly recommend this Halfords branch. The staff there are absolutely brilliant, honest, and efficient. John, in particular, has provided excellent practical advice, and carried out quality work on my car.
Halfords undertook my MOT, and carried out some work with a radiator coolant leak; I am ecstatic with how quickly Halfords managed to carry out the work and to a (more than) satisfactory standard.
Communication is outstanding at this branch, as the staff are accommodating, knowledgeable, direct, and patient.
J. M.
I booked my car in for a wheel alignment and tyre pressure check. The work was done promptly and professionally and the handling of the car was much better as a result. Mike, John and Paul are a great team and nothing seems too much trouble for them. Highly recommended.
M. S.
Had a puncture today, Halfords were immediately able to help out whereas other garages would have left us until next Wednesday. Polite customer service staff, kept us informed when it would be sorted. All our tools put neatly away from the work. Thanks for keeping us on the road over Christmas 🎄
C. F.
Took my car in for an MOT, it needed some fixes and John & his team were able to get them done really fast and efficiently!
Staff are super informative without being condescending and really made me feel like a valued customer, will definitely be returning!
C. G.
Left booking my MOT a bit late. Halfords had good availability and were very professional . Would recommend.
D. G.
Car MOTed here. This is a small "old fashioned" garage that gives personal old fashioned service, always helpful and trustworthy. Been using garage for 38 years so they are definitely doing things right
j. b.
Great place to go for a quick bulb change, nearside headlight on insignia is awkward to do, for 10 minutes and a small fee done, sorted, easy. Never used them for a big job so can't comment on those.
N. B.
Needed new headlight bulb fitted I arrived early but that was no trouble the mechanic assigned straight away and did an excellent job even noticed the engine management cable was unplugged replaced it I would recommend them and will use them again
A. R.
Took my car for its MOT and service which was completed quickly when the guys realised I didn't live nearby. There was a issue with one of the cyclinders that occured during this process which the team fixed for me. I'll definitely be using them again in the future, the best garage I've taken my car to.
C. S.
Mike could not have been more helpful. He accommodated extra emergency work and still had everything sorted for me the same day. Communication was excellent too. Thank you Mike and the rest of the team. You saved me from huge inconvenience and a lot of stress!
M. M.
Booked the tyres on line for 11-30 fitting. When I got there was told would not be ready until 4-30.
11 -30 is only the drop off time. Had to reschedule for a later date. The store manager was apologetic and did his best help. This is not the stores fault it's the web site that is not clear. The actually fitting process was very good.
J. H.
Absolutely fantastic and friendly service from Mike, John and the lads at Layerthorpe. Helpfully and efficiently performed a MoT at short notice. Were most meticulous about fitting seat, steering wheel and floor covers before starting the job even though I'd told them I wasn't bothered. I certainly won't be going anywhere else in future.
J. R.
Fantastic work done on my car today at Halford Layerthorpe. Greeted warmly by staff who were knowledgeable, professional and kind. They fixed my car in record time and ensured quality customer service and workmanship throughout. All covid procedures were followed and the manager was happy to explain all information and answer all of my additional questions (despite my terrible knowledge of cars) in earnest. Highly recommended and will return for future work :)
D. H.
We called after an underside trim-plate came away, and they told us we could take the car straight in to be inspected. Got there within 10 mins, manager waiting for us, immediately had a mechanic get the car on the inspection ramp. They checked for damage, confirmed no damage and advise the trim-plate itself was not necessary to replace. All this done as a courtesy, didn't charge, great service, knowledgeable and friendly.
R. J.
The guys at this branch were fantastic, from the initial phone call through to collection. They talked me through each step, no hard selling, a really friendly and professional, trustworthy service. I initially went to another place for my MOT (they shall remain unnamed..) and came to Halfords for a second opinion. The scores on Google were spot on. My total bill for the same work was more than halved from £515 to £251! I am looking to buy a house so every penny and pound counts. I will return next year and for services throughout the year as and when required. Special thanks to Martin (Technician), John for a fantastic collection experience, and especially Mike who should be really proud of his 37 years here. I have to be honest I thought it would be an impersonal customer experience because Halfords are such a big name, but I was pleasantly surprised that they offered a personalised service. Great job guys, keep it up!
S. J. R.
I've used this garage 3 times now for various repairs. I have always got booked in quickly, staff have always been friendly and helpful, and the work carried out has been amazing. I have complete confidence in Mike, John and all other staff behind the scenes to do the best job they can and give the best advice. Each visit has been consistent and a stress free experience. I would most definitely recommend this place.
A. G. U.
The team that helped me with my MOT and talked it through with me thoroughly and were very acxomdating when my car failed! They were so friendly and overall it was a great experience so will definitely be going back when I need to.
t. n.
MOT test. Dropped my car couple hours before my appointment and was ready quickly within acceptable time. in a past 12 years i owned my car - 9 times i used this workshop. Friendly owner/Manager.
I cant say anything bad so far.
S. K.
Had my MOT done here yesterday. Booked online - turned up - handed in my keys- got a call within the hour - job done. Staff at the desk is very friendly and helpful. Exactly what you need.
S. G.
Faultless. Always daunting finding a new garage but so grateful I chose Halfords' Layerthorpe branch. Team are knowledgeable, friendly and trustworthy. Booking online is super easy. Car has sailed through last few MOTs and services, with any niggles pointed out and how to fix in the most cost effective way. Thank you!
A. S.
fantastic service from here. Took the car without an appointment as a suspension coil had snapped. Not only did they manage to fit us in without an appointment, they manage to do it ahead of the time frame given, so that I could have the car to go to a funeral the next day. Martin and the team were excellent. They described the work needed in a clear way, without treating me like an imbecile (which has happened in the past in other garages). Will definitely use them again
S. L.
Took my car in for new tyres and the man at the desk was really friendly and informative. I usually get nervous being a young woman taking my car in but he was lovely and put me at complete ease. Will definitely go back here when I next need to
J. N.
2020: The individual who served me expressed how much of a great car it was and how it was a pleasure to do its MOT. It totally changed my view of garages, especially large companies, thinking that they will intentionally find/make faults to make more money.
2021: I returned to Halfords again this year for my Service and MOT and was served by the same gentleman as last year. He was able to provide me with an NHS and Blue Light Card discount. He remembered my car from last year and continues to express how much he enjoys working on my little Saxo.
S. G.
Every time I've taken my car to Halfords on Layerthorpe I'm never disappointed. They always provide excellent service, a professional job, super friendly and within the same day. Definitely recommend and will return for any future work, MOT, services etc. AA+
T. E.
New to York and took car for its first MOT. Very friendly, on time and reasonably priced. Notified me that a tyre had an unrepairable nail puncture and fitted a new one the following day. Would have preferred to be shown the old tyre and the problem on collection as other garages do. There are two branches close to each other. Be sure you go to the one you booked, I didn’t!
P. D.
Great service, happy to take car early and good communication for any additional work. Made every effort to keeps costs down, will definitely be booking service and MOT here next year!
L. M.
Really friendly and helpful staff, feels like a local garage not a large chain.
A. F.
Fantastic team. Thank you so much. I took my car in with a split rear window washer pipe. Not only did they fix it within 15minutes, they did the job free of charge! Five star plus service. Will definitely use you again.
N. L.
From internet search for an MOT and service provider to having the car back took 24 hours. The ability to book and pay for, up front, the MOT and service was really useful. Equally, choosing a time slot made things easy. Having dropped the car off I got the feedback on the MOT, advisories and service requirements by phone. The advice was really well balanced and fair. Being new to the area I had no local knowledge of garages and Halfords made all of this easy. I will definitely be returning.
c. s.
phoned up at short notice for a mot as mine had ran out they helped me out with no bother at all great staff
C.
Reliable, professional, and is my garage of choice. Thoroughly recommended. Thank you for your excellent service.
A. S.
Halfords have had some bad press recently and in some instances rightly deserved. However that can't be said about this branch, Mike and John have always provided me with excellent friendly and professional service. I will continue to annoy them with my old Saab.
M. J.
Great service from the chaps in the centre. In for MOT and found an issue with fuel going into the oil. As I had a long journey scheduled for the next day I asked if they could fit me in for oil and filter change. They could and did; very knowledgeable and completely transparent with their advice. Highly recommended.
J. B.
10/10 went the extra mile for my partner. Very helpful and friendly receptionist. Thank you.
L. H.
Visited 30.12.20 for tyres having only booked previous day. The two men I spoke with on reception were very friendly and helpful answering the questions I asked. Work was completed in the time scale advised. Would definitely use again.
A. D.
Had competitively priced premium tyres fitted. Fast, friendly and efficient service from Michael & Paul.
B. I.
Used this garage several times now.. Always nice and pleasant, keen to help, and have never felt bullied or cornered whilst there.. Honestly cant fault the place
A. C.
A very good professional service. The Tyre arrived early so I was informed that I could get it doe 2 days earlier than booked. Good value for money and a lot of helpful advice.
I. R.
Have yet again received excellent customer service from the Layerthorpe branch of Halfords. Mike, John and the whole team are a credit to the Halfords organisation and because if their approach, I have no hesitation at all about recommending them to friends and colleagues. The branch will always be at the top of the list for auto related issues. The experience at the Layerthorpe branch far outweighs that of another local garage with a very similar name. Shame that the Layerthorpe branch does not come up as an option when booking through the Halfords website.
L. M.
I've just come from the layerthorpe Halfords garage and want to say a huge thanks for their help. I had a puncture on the a64, and contacted them from the roadside to ask if I could be rescued to them to get new tyres. They went above and beyond...shout out to John, and had me sorted in a matter of a couple of hours. Great friendly team, hugely professional, and fun too. Thanks so much!
E. N.
Great company to deal with, very efficient and everything explained to customer before carrying out the work. Mike in the office was extremely helpful.
s. a.
First time used the service for car Mot,impressed by the friendly attitude, and professional manner of the manager,great customer service.i will definitely use the service again in the future.
A. N.
Staff were timely with the work they completed and were very upfront with the costs, which was a breath of fresh air compared to other garages I have been to.
A.
Had winter tyres fitted yesterday by the Layerthrope Road branch. Mike was incredibly helpful in sourcing ones which would fit correctly and was pleasant and professional throughout. Would highly recommend.
That said, I can’t say the same about the staff at the Foss Island MOT centre who were border-line rude and clearly did not want to help, so avoid them. Go to the Layerthorpe Rd branch instead.
J. E.
Quick work, and friendly staff. Honest, too - I said my breaks needed replacing because I was told so in a previous service. They checked and didn't do the work I asked because it wasn't needed - they could have had the money, instead they chose to do the right thing!
I'll use them again.
M. G.
Excellent customer service. First time I have used this garage for a full service and MOT and it was carried out efficiently and with no nasty surprises. Will definitely take my car back again.
J. M.
Brought my car here for an MOT and Service and I was very impressed by the friendly and helpful attitude of all the staff, who were very accommodating. I will definitely be using them again in the future.
C. D.
Visited for an MOT and service. Friendly, fast and effective service. Team gave me regular updates every step of the way and easy to drop off and collect vehicle. Effective COVID-19 control measures in place.
J. L.
I always feel in good hands when I take my car to Halfords (Layerthorpe - York). They always look after my best interests and find the right option to maintain my car. I have test and tried a few garages in York before but now I know this one is the best.
H. W.
Great service from friendly, communicative team. Quick turnaround for MOT and service - always come here and couldn’t recommend enough!
B. D.
Serviced my car and replaced spark plugs, coil pack and HT leads on my daughter's car. Also replaced coolant for us. Excellent service and knowledge, good prices and good communications
W.
The mechanic who did my MOT was completly honest with every aspect, since it failed I was unsure what to do but he told me everything that needed to be done and to bring it back after I got the engine power washed. At the end he said he threw in a few extra fixes since he had already quoated me, if that isn't honourable then what is?
A. M.
We noticed a squeak on our rear wheel and took it to be checked out here. As we'd recently bought the car we were advised that it was safe to drive and that we should take it to our main dealer as it may be fixed under warranty. We weren't charged for this by Halfords.
The staff were friendly and very helpful, wouldn't hesitate to go back.
K. H.
New battery fitted in York
Called Monday late afternoon. Battery fitted 9.00 am Tuesday.
Service excellent, efficient and courteous.
Could not have been better in any way.
Thank you.
Y. K.
Booked in for MOT. Was ready on time and staff very friendly and professional. Very good experience thank you.
A. &. M. K.
Always helpful, responsive, trustworthy and reliable we took our Golf in because an engine warning light came on. They did the diagnosis and could have charged us for replacing an expensive component but instead offered to put in some fuel additive to see if that would clear problem. All fine so far. Best garage in York.
g. m.
Good service sorted out my headlight bulb
R. M.
Always professional and thoughtful service from the team at Halfords Layerthorpe. This annual service and MOT was no exception. Thanks!
C. H.
Took my car in for its MOT. Was really happy that the actions put in place with regard to Covid-19 would keep both the guys and customers safe. Great service and the guys are really helpful and friendly and this is the reason I'll always take my car to the team at Layerthorpe.
S. F.
Great service from on Layerthorpe Halfords again. We can can always trust them to advise us what needs to be done. Lots this year because it is an old car but they only recommend what's necessary and advise you of what might be coming up
J. W.
Happy with my MOT and service. I felt covid-safe, and they didn't pile on extras. I needed a new tire, I got a new tire. I trust these guys.
c. r.
Always been honest and fair for MOT,s Been a regular for many years and so far never tried to push unnecessary work.
One thing I found strange was this time booking on line it kept offering Foss islands (Thursday)as the first option and Harrogate (miles away) as the second. Not Layerthorpe which had booking slots next day (Tuesday). Good job I knew where I wanted to book for the MOT or it wouldn't have been with Halfords.
A. M.
Fantastic customer service. All staff are very knowledgeable in their area and allow you to make informed desicions, using their opinions, without being intrusive and backing you in to a corner. Definitely using them as my main MOT station.
H. M.
Excellent service from Mike and the team at Halfords, Layerthorpe. Accommodated our request for an MOT at very short notice on a busy Saturday. Definitely recommend for all your motoring requirements. A very happy customer.
M. T.
Good workshop, never had a problem here in many visits.
Knowledgeable, reliable and friendly staff.
Work done to standard and the timescale given.
Highly recommend this service centre.
C. B.
Shoutout to Mike at Halfords! Topped up my engine oil free of charge! Excellent customer service, incredibly friendly staff! Will be returning.
M. R.
Second visit to this garage and very happy - no unneeded repairs or costs; even topped up liquids during a free check and no imaginary repairs required at MOT unlike sister garage just around the corner...
D. W.
Very happy with quality of service received. Prompt, efficient, friendly staff. I used a different Halfords for MOT last year, and was disappointed to say the least. Will definitely use Layerthorpe Halfords again.
N. E.
Booked inline with no issues. As I walked through the door @ 12:35 I was greeted & asked if I was the 12:40 MOT appointment ; which I was! The team member, Mike, confirmed all the deatils as per the on line reservation, explained it would take up to 1.5hrs & took the keys. Just over 1hr later I received a call to say the job was complete, no further woorks required & the car was ready to collect. On collecting the vehicle MIke confirmed all the paperwork including the option to complete the customer survey for a chance to win £250!
3rd time I've used this outlet, & will definately use it & agian & recommend to family & friends.
L. Y.
Very professional and friendly team. I've been using them for several years for MOT and service and couldn't be happier. A true sense of customer service! I can only recommend them!
K. F.
Very thorough service - I was kept updated throughout. Staff friendly and helpful.
S. D.
First class service. I broke down the day before Christmas Eve and was seen to straight away, my car was fixed within 2 hours and was given a lovely cuppa while waiting. Highly recommended!
S. o.
Excellent service, fast and efficient
R. H.
Took car for MOT, Very pleased with service.
R. M.
Used this little garage long before Halfords acquired the chain. Nothing has changed, same staff, same good service.....far better. than the local Ford Dealer.....and the icing on the cake is that I can leave it and walk home in 15 mins.
H. M.
Fantastic service as usual. Great team, excellent value. My car is such an important thing in my life I only let the best look after it.
J. L.
Easy to make online booking, clear indication of what was included in the winter package and clear pricing. Welcomed by friendly staff and phoned when job completed. explained what had been done . Happy to recommend.
H. T.
I hate getting anything done on my car as I always feel inadequate when I walk into the garage. I received excellent, friendly service from the staff led by Mike (thank you!).Best garage I've been to. Cheers!
J. F.
Great staff but very expensive. Not much cheaper than Audi but the staff can't help that. Did my brakes the same day and even clipped on a broken engine cover at no extra charge.
J. M.
Great service by John, Mike sold me £35 of add ons, great sales/service.
The parts were very expensive so decided to go somewhere cheaper, but can’t fault the Layerthorpe team, prices need to be adjusted for me to use their centre again as way too expensive parts & labour.
M. P.
An 'old-fashioned' garage - don't expect carpets! I've dealt with them for years, and have always found them excellent. Mike and his team have always provided personable service at reasonable prices.
L. H.
Lovely sales people. Easy to book and pay online. Good value and was in and out in an hour with good communication. Really pleased - will be back.
N. W.
What is there to fault? Nothing. Every aspect of my MOT test was handled perfectly and I was happy fully informed as to progress. Thank you
I. R.
Good professional service would have got a full 5 stars i know we have covid restrictions in place but could have got a couple of chairs outside, socially distanced of course,but there is no where to actually go around there and a offer of a seat would have been nice, but a good pleasant service got no complaints.....thank you Halfords..
h. m.
Very helpful, great customer service and trustworthy would definitely come back here if my car had any further issues!
E. E. T.
Excellent service and professional help on a clutch and brake checkup. Thank you to Paul and Michael in particular.
Y. Z.
I don’t know anything about cars however going to Halfords at layerthorpe York, I know I can trust Michael and his team to always act in an honest, sincere and professional way.
S. G. W.
The most helpful, honest and professional garage I have come across will always use them in the future.
L. S.
Excellent service from Halfords at Layerthorpe. I always take my car there and Mike is very professional and helpful.
R. C.
very surprised but 1st time and excellent All of the above,, excellent service and superb communication. Have to I'll definitely be using them again.
C. W.
Fantastic service from the team at Halford.
D. T.
I took my van in for a service and mot job was done for dinner time , the manager was polite and kept me informed about what was going on and when ready to collect
j. t.
The team here are excellent. Always friendly and professional, their work is precise and their communication realistic and informative. I have used this branch for many years and thoroughly recommend them.
F. N.
I got a wiper blade fitted - and got the 10point check on my vehicle for free being in emergency service! Good work being open in these weird times 😊
T. S.
Great customer service, very friendly and knowledgable. Went the extra mile by cutting down the costs on what could have been an expensive job! Will return in future because of this
R. O.
Booked for MOT. Very fast efficient service and discounted when booked online. Bookings were available the next day. Very happy with the service and will 100% use them again.
T. H.
Great value for your money, I just wouldn't go any where else. Friendly obliging staff who go the extra mile to have you vehicle ready on time. Thankyou Halfords.
C. R.
I've been using Halfords Autocentres for many years - Mike and Ian who run this branch provide a particularly good, efficient, knowledgeable and friendly service. I'd recommend them to anyone.
J. H.
Friendly and helpful staff. Made the whole MOT process really easy, from booking to completion. Good value.
P. S.
Excellent centre for MOT and servicing for your pride and joy. Real care taken by the staff to keep your car in first class condition
M. G.
The team here have been consistently helpful and supportive to me over the past ten years, providing service that must be very hard to beat. I have no hesitation in recommending them.
O. B.
Fantastic service with knowledgeable staff, where else can you be identified by your voice and registration number alone, wouldn't go anywhere else
S. S.
Every time I visit, for my wife’s or children’s cars, the staff are always very helpful and on hand to explain anything. Highly recommend for good service and value for money.
R.
I love this garage, they go out of their way to help you out and make things as easy as possible. 10/10
P. N.
Always friendly helpful excllent customer service
Keep you up to date with work on the car and costing.
Easy to book car in for service mot .
I. F.
Took full advantage of the Free Brake Inspection offered by Halfords. Great location, team and service. Thank you
S. M.
I have used Halfords for many years now and trust them to take care of my car and not to over charge. I won't go anywhere else. Thanks again Halfords.
S. S.
I always take my little micra the battlecruiser here. The staff are great and regular servicing has kept my car alive.
M. C.
Great place to pre book and have MOT done every year. Service from staff is excellent
j. s.
amazing service from beginning to end and went the extra mile with a issue my car had. will go there with both our cars from now on
I. S.
Polite and courteous staff who delivered a great service promptly and professionally. Wouldn't hesitate to use again.
A. R.
Had an MOT and service done and Martin did a great job of my car plus John was really helpful and friendly
H. R.
Very helpful staff.
S. M.
Really quick and painless process, friendly and helpful staff. Will get my MOT every year from now on.
d. H.
I was never ever going use you again after trying to rob me with my old car saying all brakes needed doing 3 years ago as the brakes lasted 18 months after your brake check and I sold the car with brakes still not needed doing but I came back xmas 2016 to get brakes done on my new car because of the 4 month payment plan and use foss island branch york again which I thought was risky , you were honest saying only my fronts needed doing but my rear had a few months left , I took my car to get rears done and new back tyre on 29th July 2017at layerthorpe branch york and the guy rung me saying back brakes are like new and only tyre needs replacing , the guy at Halfords was brilliant will use layerthorpe again but never foss island as that's twice you have tried to con me with no apology or offer of compensation what so ever , would recommend layerthorpe york to everybody absolute honesty and 1st class service
M. B.
Mike and his colleague offered excellent customer service. Very friendly and efficient. Highly recommend using this branch
R. P.
excellent service - polite and efficient. Make sure you go to right Halfords though! I went to other one round corner by mistake.
T. G.
I think the team are fab and friendly. Mike and co have been the anchor for Halfords Layerthorpe York branch and are well respected
P. P.
This is not just any old Halfords branch. The whole team here are fantastic, knowledgeable and friendly. I wholeheartedly recommend this autocentre.
s. j.
Spoke to one of your colleagues called John at the Layerthorpe branch who was very helpful and gave us great customer service. Will certainly return in the future.
k. m.
always have both my cars MOT here amazing customer service and very fair prices.
E. B.
Quick and easy. Stress free. Not the best value but you get what you pay for.
M. W.
Tyres and MOT, very professional and helpful with their advice.
L. B.
Very helpful staff at the centre. They did not push me into additional repairs and explained the process clearly.
A. C.
Booked MOT delivered it with no fuss and very efficient. Very competitive price too.
T. C.
MOT was sorted with a professional and friendly service.
I. F.
Excellent service as usual from John and the team at the Layerthorpe site. Friendly and helpful advice.
M. A.
The whole experience is excellent....always flexible to help and the work conducted is of the highest quality...i totally recommend them :-) Cheers Mike & Team.
P. R.
Good experience great service .
Mot done by the manager .
Easy Quick and on time.
A. P.
Great set of guys who went above and beyond to get stuff sorted for vehicle. Would highly recommend.
j. c.
MOT yesterday. As professional as ever. I will not use anyone else.
R. A.
Thanks Mike and the team for great customer experience and fast and efficient service.
d. e.
Excellent customer care and work done very quickly.
c. p. d.
great service, honest assessments and no unnecessary upselling. Changed my opinion of Halfords autocentres.
D. S.
Great MOT SERVICE from Mike and his team. Will definitely return.
M. C.
Dropped car off at Halfords for mot, the guy I think he was called Mike couldn't do enough for me! Thanks for the good experience:)
J. C.
Excellent Service, Very knowledgeable about my car and what was needed, instantly put at ease
N. M.
Easy booking for Service and MOT, which were done quickly with communication during the day
R. S.
1st visit for a tyre issue. Sorted out within half a day and full description of work provided.
P. H.
Fantastic Service. Would not hesitate to use again
s. b.
As always Mike and Mark did what they said when they said and this is what all garages should be like. No fuss, no hidden extras just professional and friendly service.
A. H.
Great value and always amazing service. Wouldn't take my car anywhere else 👍
L. S.
Paul did a stunning job, getting the car back a day faster than expected.
B. G.
been a customer of Layerthorpe Halfords for a number of years, service & work always excellent, quick and no frills, staff always very helpful thank you
B. T.
Responsive to customer requirements. Ably led by Mike - Centre Manager.
A. M.
Took my car in for service and MOT - all sorted in no time will definitely be back
G. H.
I have been using this centre for 20 years and have always had fantastic service and advice from the staff.
g. t.
from 1st contact which was by telephone speaking to tyrone to having the MOT done and keys handed back by mike I received 1st class service!!
j. d.
Any make of vehicle motd and serviced. Also buy your vehicle parts aswell very helpful staff too.
R. L.
Excellent, friendly service as always. I recommend this centre of automotive excellence to anyone!
a. c.
used many times always offered good service and value for money
D. D.
MOT and Service on car. Staff friendly and kept me informed. Would go there again.
S. C.
MOT - booked online so everything was ready when I dropped off my car, no waiting and I was contacted as soon as it was done.
J. G.
Friendly efficient service and at under £30 for a MOT great value, good job Halfords Layerthorpe, I will return.
D. S.
Fantastic service at Halfords layathorpe york. Great staff could not do enough for you..
D. W.
Great customer service friendly staff cant do enough for you will be going back in the future
M. T.
Friendly and helpful staff. Will come back again. Highly recommended
A. M.
Mike was great very helpful and friendly I trusted he charged me a reasonable price
C. F.
Handled a tyre replacement efficiently and ahead of booked time.
D. T.
Good service and good staff who i can trust my vehicle's with
M. B.
Mike and John very helpful, professional and courteous.
D. L.
Always brilliant and with a great service from all staff - especially Mike.
S. D.
Professional, quick and genuine. Keep up the good work.
R. M.
M.O.T. at Layerthorpe, York - 100% satisfied; been using for years; wouldn't go anywhere else
L. t.
Fantastic especially blokes on the desk.. I've been going years and always had this service... thanks guys
C. P.
A very quick and friendly service
e. d.
Friendly and efficient. MOT completed in good time.
m.
Great service - Mike the Manager was a delight to deal with.
M. R.
Would highly recommend. Very efficient. Friendly and honest staff
C. P.
The staff are friendly and very helpful; I trust the work they do.
K. C.
John is amazing
What a fantastic job they have all done at this branch
J. S.
Great staff,very helpful and very honest.Couldn't ask for more.
C. P.
Always Easy, always good service
D. H.
Excellent service from the team and very good value for money.
R.
Excellent price, prompt service & friendly staff, thank you.
P. B.
Great guys, speedy service and honest / upfront conversations. Highly recommended.
C. S.
MOT Prompt friendly service
O. H.
Very accommodating, helpful and honest advice. Wouldn't use anywhere else.
T. 3.
Great service and staff and the price was best I could find.
C. S.
Excellent service. Will use them again
S. L.
Mike the manager always gives a first class and attentive service.
P. H.
Amazing service........ above and beyond Thank you.
T. S.
Staff exceptionally helpfull and knowledgeable..
G. D.
Very pleased,first class service as usual.
M. P.
Have used for years - really excellent service!
M. D.
Good customer service at the M. O. T. Office
A. Y.
Thanks again for the usual courteous and efficient service
J. B.
Excellent service good attitude, quick turn around!
d. b.
Very helpful and informed staff
Would recommend
G. S.
As always, excellent customer service
k. p.
Easiest mot experience I have ever had. Brilliant.
K. S.
Friendly and efficient service as always from Mike and John
d. c.
Friendly and helpful. Explain things clearly. Try to do the best for you.
P. S.
Excellent staff and excellent customer service
G. D.
booked a motc, done on time very good service
i. b.
good advice, and kept informed.
r. v.
Excellent service, highly recommend
C. M.
Very efficient and helpful. Not pushing for extra work.
S. H.
Good timely service and helpful members of staff
I. L.
Excellent experience , and great value for money.
H. H.
Great service thanks John.
M. C.
Friendly and very efficient staff.
G. D.
Good service and a reasonable price
N. T.
As always very helpful and friendly.
S. M.
great service and very efficent
A. M.
Efficient, friendly, prompt.
s. r.
Nice staff and Friendly!
D. H.
Extremely friendly and professional
G.
Excellent service, as usual!
M. T.
Great service
m. t.
Great service and great staff
J. S.
Very good advice and service.
A. C.
Helpful, honest staff. Thanks.
T.
Car driving great again.
m. s.
mike and steve top men
A. E.
Great service.
J. S.
Great service
M. E.
Great service
A. T. j.
Well set out
S. G.
Brilliant, as always!
T. D.
Great service
P. T.
Cannot fault it
I.
Really great service all round from reception to car service
M. W.
S. B.
R. P.
A. B.
H. C.
B. A.
C. M.
R. L.