Reviews of Cyclestreet (York). (Bicycle Store) in York (North Yorkshire).

Cyclestreet (York)

324 Reviews

153 Comments

Bicycle store

Bicycle Shop

87 Layerthorpe, Heworth, York YO31 7UZ

Description

Information of Cyclestreet (York), Bicycle store in York (North Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Cyclestreet (York)

Reviews of Cyclestreet (York)

P. W.

While repairing an old derailleur l found both hanging bracket and connecting bolt both damaged,got the bracket on the Internet but not the bolt, Cyclestreet found one for me even though it was obsolete,saved me the price of a new derailleur. Can't thank them enough. Very nice guy and excellent service,will definitely use them again. CHEERS

N. G.

first class service and excellent workmanship. v good range of stock and if not in willing to order whatever you need. purchased a fine orbea and set up for me exactly how i wanted, defo use again

M. T.

Excellent service, very knowledgeable, great guys!

R. w.

Had 6 bikes and several services from here, always helpful and friendly, now up to 8 bikes, hmm have to stop kids growing lol, again helpful staff and plenty of information, owner spent quite a long time with me discussing my needs for my next bike and talked me out of a more expensive one as it wasn't right for me

D. S.

Really helpful staff can't wait to pick up my sons bike in time for Xmas!!!

A. J.

Excellent service from Jon, Mark and Ben whatever problem I ask their help with on our Whisper bikes. Highly recommend.

L. N.

Friendly place, where you don't feel intimidated to ask questions. They are really friendly. I'll be buying my next bike there

K. K.

Very helpful and attentive staff. Quick service

P. S.

Excellent workshop and customer service, went in with a urgent repair and Mark sorted it extremely quickly. Would reccomend and will be using again.

d. k.

Second time using Cyclestreet. Quick, efficient and helpful

G. S.

Just picked up my new bike brilliant service and honest practical advice,2nd bike from the shop would not go anywhere else thanks

D. S.

Bought Scott emtb in March 2022. First service just completed. Jon, the owner was very helpful with some general questions, and gave good advice re seatpost issues. Jake the mechanic was excellent. Plenty of feedback re service and answered a number of technical questions. Very Satisfied.

J. O.

Amazing service, amazing knowledge for most inquiries and hands down would highly recommend visiting before any other bike shop in york

C. R.

I had an emergency yesterday as a disabled person I needed my tryes fitted on my wheelchair , as the ones I had were badly worn and had been removed, I called in at the shop fingers crossed they could help me, they helped me straight away they fitted me new tyres they were very helpful and very friendly they were fantastic brilliant customer service, if only I could ride a bike I would be in there and know I would get 100% service thank you again for helping me from a very happy customer Cindy

L. Y.

Great selection of bikes, knowledgeable staff and all the accessories too! I think they'll be getting my money. They do an interest free option!

D. H. (.

Very good, abit slow service though then (unlike Halfords) when they didn't have what I wanted they pointed out an alternative that worked just ask well. Walked out happy

H. P.

Speedy diagnosis and effective repair to my rear wheel undertaken on my 21 year old Dawes Super Galaxy during a Orkney to Kent cycle ride. As a result I was not delayed at all.

1.

It's a great shop I loved it when I went there the people that work there are kind and great at giving advice.

L. H.

The staff are really helpful and have amazing after sales attention. Thank you so much

C. C.

Pleasant and helpful staff

F. T.

Brilliant bike shop, John and Mark are very knowledgeable and provided a very efficient service. Well recommended

K. N.

Really helpful staff. They didn’t have what I needed in that day, but could order it in.

C. S.

I needed a bike. They advised and listened and I bought a bike (and a saddle and a lock) - it's great and Jon is really friendly and knows his stuff. I'd definitely shop here again.

W. B.

Really helpful & knowledgeable. Speedy repairs & fair pricing. Highly recommended

D. A.

Quick and reliable work/ guidance - can't be faulted!

J. H.

Great service with friendly knowledgeable staff. They achieved something the Giant shop said was impossible in 10 mins. EXCELLENT.

J. O.

Just had a rear back wheel straighten and they have done a great job. Cheers jim

A. H.

Brilliant service...mark in the workshop is a top guy

G. S.

Great shop - friendly and knowledgeable staff, fast turnaround times on repairs and services, good range of stock.

A. S.

They did a great job at a reasonable price

E. D.

Absolutely fantastic service, staff friendly and supportive, definitely recommend Cycle street

J. C.

Excellent service, fast and efficient.

J. S.

Excellent customer service and efficiency. Top score.

B. T.

I went to CycleStreet for the first time as I had a few issues that needed sorting on my Trek Domane. I also had some bar tape that I wanted fitting. All that which got sorted within 2 days. I was expecting a 5 day turn around, but when I received the phone call the day after dropping my bike off. I was very impressed! Also, I must say, John was a great help and I appreciated his expertise and advise regarding issues that occurred with my bike. Thanks all of the CycleStreet Team!

J. O.

The full works! Great service and timing. Big thanks to Mark and Ben.

C. P.

Excellent service and great prices.

M. R.

Good service friendly staff quick turnaround but try n book ur repairs when there really busy keep up the good work

D. W.

Excellent service, very helpful staff

I. L.

Chain broke, walked in and within 5mins chain was replaced and I was biking to work

J. H.

Great selection and excellent customer service

S. H.

The staff are incredibly helpful!

H. C.

Great service and no unnecessary costs

F. C.

Great service and excellent advise 👍

L. L.

Great customer service !!

R. A.

Great local bike shop. I've dropped in a few times with spur of moment problems that needed sorting there and then (eg failed pedals, hub gear fail) and they've always been cheerful, friendly, helpful, capable. Shout out to Jamie today for getting my Dahon back on the road in five minutes!

A. M.

Great service and knowledgeable staff

C. W.

Nice shop

M. J.

Great shops and staff

E. B.

Great service and products.

M. S.

Jon was brilliant

N. J. R.

Sell push cycles

S. W.

Fab to deal with.

R. S.

Have my bike taken care of every time I need something fixing, Jon and the team are 1st class and very friendly service all the time

W. D.

Called in with drivetrain issues 70k after setting off on a bike tour. They worked on it straight away, were very helpful, friendly and good value for money. They didn't try to talk me into buying anything I didn't need. I was back on the road in about 2 hours and still hadn't had any problems with the drivetrain 2,000k later when I reached Morzine in the Alps.

W. V.

M. R.

Second time I've used Cycle Street for repairs / replacement parts on my Cube EMTB and they are brilliant. Carpark onsite, friendly knowledgable staff and really good comms. Can't recommend them highly enough. Brilliant!

P. M.

L. G.

N. P.

A. C.

Brought my wife’s bike in for a couple things - transformed. Could have taken advantage but used what could be used and kept cost down. Highly recommended

M. W.

Helpful & knowledgeable staff. Always willing to go the extra mile to help - true pedal power!! Thoroughly recommended.

S. A. S.

I always use this shop for my repairs and flat tyres . Staff are very friendly and helpful and service is quick.

R. M.

Fast service with a smile! Fixed a puncture in 20 minutes, 18 pounds, good advice too about my bike.

J. T. H.

Wonderful personal service from Jon. Helped me choose the right cycling shoes, fitted the cleats, swapped my pedals and at an amazing price! Thank you.

J. D.

Excellent customer experience from start to finish. I have used Cyclestreet a number of times now for servicing. Booking is easy over the phone and you receive text updates on how the jobs are progressing. Turnaround time is great. Jake is a superb mechanic who certainly knows his stuff. Even with Retro MTB builds. Highly recommended!!

O. N.

Great guys to deal with, built a retro bike for me from frame and advised on best components to make everything work. If they could not source something easily due to covid they pointed me in the right direction so I could find online. Will definitely return to buy other bikes in the future.

S.

Jon and team have helped me out countless times with a very tricky bike that goes back to Holland if they can't help, and they usually can. They are friendly super helpful and - pardon the cliche/pun - really do go the extra mile to get you back on your bike. They are also a local business so all things being equal support them, especially as their prices are reasonable too, not having to fund a head office! Highly recommended.

T. I.

Took my bike in for a service. Done by 3pm that day and reasonably priced for the things that needed replacing on it. Really friendly and helpful staff.

J. G.

Cyclestreet were excellent. The staff were friendly and the repair was carried out swiftly. The amount charged was very reasonable for the work involved.

D. H.

I never thought it would be so difficult to source Shimano bolts but these guys came up trumps. Thanks for your great, prompt online service

A. D.

Best bike shop in York. Down to earth, super friendly and helpful, also really well priced and don't take advantage of you if you're not a bike wizz. 10/10 would recommend!!

D. D.

Excellent service. Same day dispatch for a vital part that arrived next day. Thoroughly recommended!

C. M.

Always great advice and service. Very quick and efficient with repairs and good value too.

j. c.

Superb staff, very knowledgeable, willing to share a nugget of insight into how to fix your bike your self on other occasions. Highly recommend.

A. B.

E bike 1st service carried out same day. Easy to collect and drop off. Very good service

D. H.

Always able to fit in for repairs or tweaks, often able to finish early. Will check entire bike not just repair requested. Excellent value for money. When bike and I were hit by a car last year, gave fully detailed accident report for insurance and sourced replacements for custom bike. Was kept informed all the way through. Very knowledgeable sales staff who have also provided us with childrens bikes, listening to requested requirements.

J. H.

Very impressed with prompt efficient service. Really friendly, helpful staff. My grandson's bike was fixed same day - he was so pleased he doesn't have to use "Grandma's Taxi" to school now!

S. D.

Great customer service. Helpful, speedy service. Great quality work at a reasonable price. And they sell awesome bikes. Highly recommend.

D. W.

I have been using cycle street for years. They have always looked after me for bike sales and servicing. They recently did a great job dealing with a very complicated issue with my hub gear/belt drive setup. Thanks very much.

L. D.

Happened upon this bike shop as I was on a cycle tour and needed an urgent repair to my gears. Visited on a Saturday morning and despite them being extremely busy and with a long waiting list, the guys were friendly, supportive and sorted out the repair for me so my cycle holiday could continue without further delay. great friendly service and would highly recommend! Thanks boys!

H. R. C.

Great team at CycleStreet, so very helpful & friendly, providing a great, top notch service. Mark in the workshop is brilliant. We've always taken our bikes here, from road bike's to our every day commuter bike's and nothing is ever too much trouble. Would highly recommend!

B. M.

I cannot recommend Cyclestreet enough! The mechanic, Mark has unrivalled expertise and has recently fixed 3 bikes on my behalf to the highest standard, dealing with a number of complex issues. Joe is also great craic and I always enjoy going into the shop. Top blokes, great service and an outstanding selection of bikes and gear. Cheers to the best bike shop in York. Alex H

P. B.

The team provided me both expert knowledge and patience in helping me make my bike purchase. Really supportive and friendly. Thank you. Paul B

A. B.

Every time I've been it's been a great experience. Highly recommended. They've always been fair with me and my friends. They sell new bikes. They repair old bikes. Everything they do and sell is at a reasonable price, high in quality. I had my bike repaired by them, never been happier. They always call when the bikes ready for collection. professional services outwardly, you feel valued as a customer and swift service you're in and out in no time.

S. M.

Friendly, knowledgable and good at keeping me updated. Easy to get to from York Centre too. Will be using again.

R. M.

Always good service at a decent turnaround speed. Been told by other bike shops that getting a bottom bracket re-tapped would be a week minimum. Dropped it off at CycleStreet at 1 and was ready for pickup by 3. They also accept the government vouchers and are able to advise on what they can/can't be used for.

L. W.

Always received professional and courteous service from the staff here at Cycle Street. They gave helpful advice when choosing a new bike, were efficient with communication about my order, and I was very happy with their free 6-week bike service to check all was working well with my new bike. Great shop with a range of cycles and accessories to suit many needs, and great that they will happily help attach bike locks and lights to your frame! Can highly recommend this place for all your cycling needs.

L. E.

Very good service, bought my bike last year and they shipped it down to London for me, thanks very much

e. w.

Bike in for annual service. Super fast, friendly and great knowledge for what was needed. Absolutely fantastic, would recommend.

B. F.

Great service and some really nice guys

M. B.

Can't fault them. The staff are friendly, very knowledgeable and will always offer unbiased advice. I've been using them frequently since my first visit as their repairs are speedy and reasonably priced (they also offer a discount for deliveroo riders). Definitely my go-to for services in York.

M. L.

Easy to use online shop. Super fast delivery and friendly staff when I called with a query.

S. C.

Rang on Sat morning looking for an Orbea Gain e bike and spoke to Jon (I think) who said they had one in store in my size (fate). Called down and he went through all the features of the bike and let me go for a test run... which was a bit hairy in 40mph gusts but both me and the bike survived. He came across as very knowledgeable and although they were busy at no point did we feel rushed. We went away for a think and shortly after returned to purchase the bike which we were able to take away an hour later. There was a really good deal on the bike and it came with a value of free accessories which I enjoyed spending, again with sound help and advise from Jon. We had a small issue the first time we went to use it but took it back to store this morning (another bonus of buying local) and it was very quickly rectified. I have just got back from my first 50km test run on it and it was awesome... love it. We had never heard of this store before Sat but have had a fantastic buying experience and would highly recommend them.

P. A.

Been in recently to buy an e-mtb. John was really good at advising and explaining the reasons of his advice which help understanding more about emtb's. Although I got his advice in regards to suspension size, I went for the one above purely cause stock issues,not cause I ignored it 😊. He took his time to explain everything which is really appreciated when you are buying a big piece of kit like this, I never felt rushed! Can't wait to receive it soon and start riding it! Hope the service from now onwards, remains as attentive and good as it's been! Thanks 😊

D. P.

Awesome bike shop. Loads of awesome bikes to get excited about and the staff are super friendly and knowledgeable. 5/5

M. B.

Needed a few adjustments to my sons road bike purchased from Cyclestreet a few years ago. Popped in today and recieved first class service with the bike adapted, adjusted and now a perfect fit to the rider. Thank you and would highly recommend.

S. K.

Great friendly and efficient service! I’ve been in about 3/4 times now and the gentlemen have made me feel so welcome and have sorted me out straight away! Nothing is any trouble for them! The rewards scheme is great too and I’ve just picked up my chain lubricant using the reward scheme! The value for money and derive is superb and couldn’t recommend highly enough! Cheers guys, Scott Kay.

F. R.

Needed short notice emergency wheel trim before a big event. Rang in the morning and nothing was too much trouble. Took the bike in en route to event and Jake did a fantastic job. Very knowledgeable and confident in his workmanship. A great bike shop which is unpretentious, friendly and accommodating. Thanks guys Chris Recchia👍

J. H.

Fantastic service, great product knowledge. Customer service at its best.

J. G.

Absolutely brilliant service, speed and price

D. e.

Happy with them! I recommend them especially if you are a food courrier and that you really rely on your bike to get by as their delay of reparations are reasonable . They are also very understanding about the fact that It needs to be fixed quickly as they know how much a long wait impact our earnings. The only times that you need to wait longer is when you need to order a piece that they don't have in the shop but otherwise, the wait is minimal compare to other bike shops ( I used to wait 1 week for breaks to be fixed or tyres to be fixed costing me to loose hundreds of potential income). Finally , the one running the shop is nice and went even as far as offering me another bike to borrow while my other one waited to be fixed which I declined as I preferred my electric one but it's the gesture that I though was kind. Experience with this shop overall positive, I recommend .

O. S.

Always great service, really knowledgeable and very high quality work. Highly recommended

m. k.

Good value.and great repairs.quick off the mark.thought i hit 5 !!. Still using the bike shop for repairs. . Service is as good as ever and the staff are always on hand to help with any Queries.

B. B.

I have been to Cycle Street for various small jobs on my bikes. The staff are polite, friendly and extremely knowledgeable. I have never had to wait too long for repairs to my bikes. I have never felt that I have been overcharged. Great to have a shop like this so close to where I live. Thank you staff at Cycle street.

S. W.

Polite and professional staff . Reasonably priced. Jobs done to high standard.

C. M.

The staff at cycle street were most helpful! After a bad experience at Halfords, and calling around different bike shops in York only to be told they couldn’t book me in for at least another week, Cycle Street booked me in for only two days after I called. They also allowed me to drop my bike off one day early as it was more convenient for me this way, and when I did, they offered to store my helmet for me so I wouldn’t have to walk home with it. They talked me through mudguards of a range of prices, and agreed to try to fix a poorly installed product I purchased and had installed at Halfords. My bike was ready earlier than expected, and they texted me to let me know. Now my brakes are fixed, I have good quality mudguards, and they even fixed the lock mount that Halford’s sold me and messed up. Great experience- I will be back!

j. R.

Bought my son a GT mountain bike in December 2020 had a few problems with various parts breaking and although I'm not happy with GT as a company the service provided by the guys at Cyclestreet is 2nd to none always keep me updated on work carried out and when ready to collect, they are always really friendly and easy to deal with, will continue to buy bikes From CYCLESTREET in future but will choose a different manufacturer in the future keep up the great service guys 👍

S. R.

I bought a road bike from here and John couldn’t have been more helpful. I have two irritated facet joints in my back and John spent so much time measuring me up for the bike before ordering it. I was under no obligation to buy it when it arrived, but it was perfect and John spent more time when I went to collect it making sure everything was just right and that it was going to be comfortable for me to ride. John was so understanding and I would definitely recommend CycleStreet to anyone wanting to buy a bike from real experts. I love my new bike and if anything it eases my back pain when I have been out on it!

J. R.

Quite possibly the best bike shop in York, customer service is excellent and once again went above and beyond my expectation of work carried out on my bike. Most places take your money and move on, these guys really deliver if you come back with a slight problem. Can’t recommend this shop enough, give them a try, you won’t be disappointed that’s for sure!

R. P. (.

Have used CycleStreet a number of times for repairing & servicing my mountain bikes, purchase of my son's bike and most recently for a purchase of a bike for my daughter.s birthday. Jon and his team are always receptive to my needs and come up with the services or goods in a timely manner and at a competitive price. I can fully recommend this outlet.

B. G.

I've been using cycle street for a fair few years now and have not once been able to fault them. Mark and Jon are always really helpful and have never failed to get my bike fixed in time for my next race (sometimes only with a few hours notice). Recently I managed to brake one of my frames and they managed to source me a warranty replacement within a few hours, something I would never have managed if bought online. I thoroughly recommend them for any of your cycling needs, no matter how big or small.

P. C.

I had a number of transmission issues with my mountain bike and following misdiagnosis and wasted ££ at two bike shops, then I was lucky enough to visit Cycle Street. The issues were diagnosed in minutes and sorted within the next 24 hours which included ordering parts all at competitive cost. Well informed, technically highly competent, friendly and welcoming, free parking - perfect! Give them a try - you will not be disappointed!!

K. G.

Hadn't been in for 5 years (due to ill health) then I went in with a second hand bike, that didn't fit me. John was most helpful with getting the bike to fit, explained every step & the cost. If there is a criticism it would be they are so busy so you have to wait, but then it is all about you and your needs. In one word BRILLIANT

p. w.

A good friend gave me his Scott cycle ,as the York lo life had stolen the brakes on two occasions.So, as not having had much to do with cycles in recent years i looked at the Internet revues as to where was the best place to buy replacements ,which is why a came to cyclestreet .What can i say ! super service ,good price,nice people .I hope the aforementioned lo life do not try to steal the brakes again as they will find that sometimes I am not a nice person .

S. L.

Bike was delivered promptly, incredible packing, ready to ride! Great communication, would recommend!

M. P.

Very knowledgable staff, good friendly service. Went in just to get an idea of what I wanted but ended up buying and able to take the bike away within 1 hour. Would definitely recommend and buy from them again.

S. S. A.

Excellent service. Took my second hand ebike for a service and to have a mysterious fault corrected. Cyclestreet contacted the manufacturer discovering that the bike was a bespoke build with several unique features. They then corrected the fault returning the ebike in full working order and all of this over the Christmas period. What else is there to say FIVE STARS!

A. B.

Really nice staff and extremely helpful. Took my son in for a helmet and they spent time with different helmets making sure it fit properly. Also they fitted a new inner tube on the balance bike free of charge. Would definitely recommend 👍👍

L.

Amazing service with really reasonable prices. I needed my bike to be fixed ASAP (without a booking), and even though they were really busy and couldn't really fit me in, they did! Lovely genuine people willing to help out! I won't go anywhere else in York for my bike repairs now

P. B.

Brilliant friendly and fast service at Cyclestreet. My KTM bike developed a fault with the crank and couldn’t be ridden. I dropped it in, and it was fixed, serviced and ready to go within 36 hours. Fantastic job done! Thanks

R. B.

My go-to for all servicing needs! I regularly get involved in long-distance rides for charity, so I need a reliable, honest and trusting service and repair shop to get me through my rides. These boys do just that. They won’t hike the prices or just add on parts for a quick buck! I’m a busy man so I don’t have time to service my bike myself but I do understand basic bike mechanics , so when something is worn out I know about it without them telling me. They explain in detail what needs replacing so you know your not being conned. I run my own business so I completely get how important these reviews are; keep up the good work gents...see you soon :-)

M. D.

I got a wheel repair done last week, they were flat out busy, but still managed to get the repair done in a real short period of time and now I'm back on the road and my bike is running smooth. They have a great selection of road bikes too. Thanks guys...

J. F.

Came in for a lock, with much regret on my face as my just-purchased second hand bike was crappily assembled. Jon adjusted everything while giving an entire starter pack lecture on bikes for dummies. :) Incredible service, so kind and competent, all for the price of that lock!! Best bike shop ever, no doubt.

S. H.

Excellent experience at Cycle Street. Staff are knowledgeable and went out of their way to help me. Range of products is excellent and good prices too. I’ve also had my bike serviced here and can’t fault them. Would definitely recommend.

X. X.

Last minute walk-in saved my bacon! Was headed across to Cheshire on Saturday morning for a sportive and noticed my headset had some play and was a bit loose. Dropped into CycleStreet in a bit of a panic and they went above and beyond, managing to squeeze in my bike for replacement headsets bearings there and then from stock. Lifesavers! And really friendly to boot :-) 5 stars from me !

T. O.

I've been here a few times and as everyone else has said, the service is great. The staff are definitely bike enthusiasts that know their stuff and seem to go that extra mile to help you out.

H. S.

After my bike got another slow puncture (despite going to another shop the day before) I popped into Cycle Street. Mark took a look at it immediately, found the problem and fixed it in a giddy. Super friendly and lots of great advice too. I'd definitely reccomend

S. a. S.

Always received an excellent level of service and knowledge from the team at CycleStreet. Bought a front rack last weekend which when I got home I couldn't get to fit. Popped back, and the team looked at for me, fettled and got to fit for me - all at no extra cost. This is how I remember local bike shops being "when I were a lad" (a modern version of Boswell's former shop on Tang Hall Lane).

D. S.

Phoned up for a specific part and spoke to two different, very professional lads. Very helpful and part was posted out immediately. Couldn’t ask for more. Would definitely recommend.

S. R.

I have used CycleStreet for a while now to purchase anything from a water bottle to new cycles. The team are massively helpful, knowledgeable, enthusiastic and always make you welcome, you really do get top notch service with products to match. Im sure from novice (which i am) to expert you wont find anything but a positive and pleasurable experience.

C. S.

Excellent - 10/10 would recommend. Went to get a mounted bicycle lock which Cycle-street specialises in and was not disappointed. The younger gentleman serving me eventually found the right thing, informed me it was possible for them to fit to my bike, and ordered it into the store to pick up at later date. Unfortunately I have a difficult name, and so it was inputted into the system incorrectly which meant I didn't received my digital receipt. Nevertheless, I correctly got a text to say it had arrived two days later. I went in the next day after work, a gentleman named Jaimie served me, he swiftly and politely changed the email address and forwarded the receipt without problem. Him and his team then kindly proceeded to fit the lock to my bike. Didn't take long and was satisfied with the service and the demonstration, the lock is now keeping my bike safer than it was and I'm very thankful; and grateful. Great shop, great products, great staff, and great service. Thank you guys.

N. S.

Fantastic. Fixed my very soft brakes in 20 seconds with no charge. My brakes were so poor had a few blips trying to stop before going Into moving traffic. With the quick fix cyclestreet possibly saved my life!

C. L.

Just had my bike serviced and gears fixed. Excellent job and very speedy. Great customer service too. Big thanks to Ben & Mark!

R. H.

CycleStreet secured for me a rare Cube Pedelec after I had tried and failed to obtain one from several UK retailers. They kept me informed of the order process throughout, in a polite and informative manner. Overall, I would strongly advise their services and will be purchasing from them again.

P. W.

I regularly use Cyclestreet and find the staff friendly and really helpful. I recently took a bike in with a failed freewheel, which needed to be ready in time for a holiday. Despite not having the particular part in stock, they sourced one from elsewhere and had it fixed and the bike ready to be picked up by lunchtime, excellent service.

J. F.

You can not go wrong buying from CycleSteet. They really care about their reputation and looking after their customers needs. I would recommend anyone looking to buy a new bike to give them a call. I purchased a very specific and expensive brand new cargo bike which they could simply have delivered to me as is, however the brake system, even though hydraulic disk and brand new, were just not up to scratch. This is a manufacturers issue not limited to my bike, Jon was not happy with the performance and wouldn't allow the bike out the door until it was sorted. I would be carrying my kids on this bike so the last thing I would want are spongey brakes. They fitted brand new Shimano Diore hydraulic system at no extra cost to me and still managed to deliver the bike the same day it was promised. I also bought a front pannier rack, which needed quite a few modifications to fit, which they did all free of charge and to a very high standard. Thanks CycleStreet, I will certainly be using you again should I need anything else

a. b.

Absolute pleasure bringing my bikes In did the work although they were extremely busy can not fault top service fitted 2 chains perfectly good customer service

W. F.

Excellent service, it's clear the staff are passionate about the bikes and only too pleased to pass on their knowledge. Fitting and guidance better than anywhere else and I'm confident my delivery will be sealess

M. L.

Purchased my first full suspension 'All Mountain' bike this week from Jon at CycleStreet. After a few weeks of looking around, reading reviews, many discussions via email and phone and trialling bikes both at Cycle Street and from other shops in the area I decided on the Orbea Rallon X10 which was the current demo bike at Cycle Street. After saving up the readies and arranging a deal on the demo bike I gave Jon a few days notice to get the bike ready and collected it this week. The bike is absolutely spot on, my friends even thought it was new! The first run I did I was grinning from ear to ear. Jon has been extremely helpful with the entire process and as I am new to the full-suspension scene he has taken the time to explain things to me about the bike and it's technology. I also asked if the tyres could be converted to tubeless before I collected which he was happy to do with no extra cost. I have found the whole experience to be very good indeed, I felt like I have been looked after well, had everything explained to me and all my questions answered in a friendly professional manner. I will be using them again in the future!!

M. A.

Great place very helpful can’t fault it Thankyou guys

g. r.

Jon & Mark fantastic guys I met. Went to buy something cheap but workable bikes, nowhere found in york. Found one second hand here under 100 and the bike was high and long. Mark replaced some bits and fired me absolutely afterwards. Recommend to #universityofyorkstudents.

C. W.

As I was packing my bike for an Alpine trip to France I realised one of my spokes had snapped and was leaving on the trip two hours later! I called up Cycle Street and they immediately understood my emergency and fixed my wheel. I cannot speak highly enough of the friendly and empathetic service I got from the store mechanic. I’m lucky that Cyclestreet is my local!

K. W.

Really can't speak highly enough if the guys here. Went in on the Wednesday to enquire about electric bikes. They hold a small but very solid range of #Wisper e bikes and clearly they were very knowledgeable. They'd done their homework and had no issue spending time answering every question I had. I went back on the Thursday and mooched for a good hour going back and forth over my decision to go for a #Wisper 705SE. SO MANY MORE QUESTIONS. Poor fellas. Anyway, I returned on the Friday and purchased the Wisper and, again, just excellent customer service. Not once did I get the feeling that I was an imposition, which I did at several other, unnamed, cycle shops. Additionally I was very much made to feel valued and that any return visit, query or issue I may have would be dealt with in the same way. Absolute class. Made the whole process a pleasure and took the stress right out of it. Superb.

D. B.

The staff are friendly and knowledgeable. I would highly recommend using this shop rather than one of the larger chains.

C. D.

Needed inner tubes for a plus sized tyre. Went to several shops in town but no where stocked inner tubes big enough. Was recommended Cyclestreet and they had plenty. Friendly and efficient service, definitely recommend.

N. M.

Specific order for a bespoke bike, made all the more difficult by my desires. Jon met all my requirements and was always available to help and offer advice. Absolutely first class service. 11 out of 10.

R. S.

Great service from Mark - I had a mysterious click which a couple of other shops failed to diagnose, but Mark and the team took the time and effort to diagnose it and it's now back to being a silent ride. Best shop for repairs in York - many thanks!

B. D.

Excellent walk-in service. Sorted my puncture out within 15 minutes after with only an hour's notice. Oh - and at a great price!!!

P. N.

Third time now that Jon n the team have looked after us wi bikes n accessories, doubt I'll ever go elsewhere whilst having the urge to pedal!! 😉👍 Highly recommend them, friendly, informative n above all else........honest!

E. H.

Had a very old bike with dying chain and gears, the team sourced a required rare part from an external source and fitted everything perfectly. Kept me updated along the way. Feels like a completely new bike, thank you!

S. S.

Was doing the Way of the Roses and had a shoe issue late on Saturday and went into CycleStreet on Sunday morning. Shoe fixed in two minutes and no charge just genuine desire to help a cyclist with a problem.

J. B.

Amazing shop, with lots of gear and accessories, the staff know their stuff and are very friendly, many thanks to Mark who sorted my bike out. Highly recommend this shop to anyone

J. W.

Bought my bike from CycleStreet a while back and have just taken it back for a service. Left it there in the morning and got a text when it was ready to pick up. Friendly, helpful staff who offer good, practical advice. Happy to recommend.

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