Reviews of Arnold Clark Bathgate. (Car Dealer) in Bathgate (West Lothian).
Arnold Clark Bathgate
Blackburn Rd, Bathgate EH48 2EQ, United Kingdom
Description
Information of Arnold Clark Bathgate, Car dealer in Bathgate (West Lothian)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Arnold Clark Bathgate
Sunday
11am–6pm
Monday
9am–7pm
Tuesday
9am–7pm
Wednesday
9am–7pm
Thursday
9am–7pm
Friday
9am–7pm
Saturday
9am–6pm
Popular times
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Reviews of Arnold Clark Bathgate
H. D.
Bought multiple cars from Arnold Clark and always had a good experience. No exception at this branch. Martin was great, he spent time tracking down the car I had my eye on from the website (it hadn’t yet arrived at the branch), and updated me on its progress throughout the week. Test drove the car with no pressure at all, and he took the time to explain the extra things Arnold Clark provide. Whole process was thoroughly explained, no pressure to buy the car or use the garage finance. The car was ready for me collecting it on the day and time agreed and delighted with it. Would recommend this branch and would use again.
N. H.
Martin at the Bathgate branch was brilliant. Excellent customer service, very welcoming and attentive to what I was looking for in a car. Catered to any needs or questions I had promptly. Very friendly and approachable. Would recommend Martin to anyone looking for a new car with Arnold Clark! Thanks Martin!
S. E.
Visited this garage because of a recommendation from a friend. So glad I did as staff were not too pushy or pressuring me to make a quick choice or decision. I feel they listened to what I needed and answered my questions patiently. Because of this I too will now recommend my family and friends to pop along if they want good service from polite, courteous team. Thank you , Brian , Doreen , Jason
F. R.
Was recommended this dealership from a friend who had a good purchasing experience. Refreshing to meet a salesman who didn't pressure me. Brian was patient and went through all my options. Have to mention Jason too who helped me with a query when I popped back in when Brian wasn't there. Definitely recommend 👌
N. G.
Laura was amazing at helping me find a car! She was super knowledgeable and helped me to look at all the different options open to me in order to trade in my current car. Would highly recommend Laura if you are looking for your dream car - this girl knows her stuff and I wouldn't go to anyone else.
G. R.
Came into Arnold Clark’s last week to look at a new car, Martin was very attentive and very patient and all my enquiries were answered in full details! Still making my mind up on if I 100% want the car that I was looking for, but when I do decide I will definitely be returning and making a point to speak to Martin regarding my next purchase.
C. B.
Just collected my new car through Martin Syme this morning at Arnold Clark Bathgate. Such an amazing sales man, very friendly and down to earth guy to speak too. I usually don’t like going car hunting because a lot of sales reps just try and grab you and don’t let you away however Martin was so good at what he does in every aspect of his role. I had my little one with me last week while in to look at cars and he straight away kept her entertained for me while I looked around a car. Even inside Martin got a little activities pack for her to keep busy with while we did the important stuff. Martin kept her involved in everything as she was so excited about picking a new car that he told her she had the most important job to do and that was to put the ‘sold’ sticker on the window. This man deserves a huge reward as he just went above and beyond for us to make the whole process so much less stressful. Thank you Martin, it was such a stress free change for me and I will certainly recommend you to my friends and family! Heart of gold!
D. R.
I’ve been dealing with Laura Vickery directly on the purchase of my new car from Arnold Clark Bathgate despite living down in Manchester. She has been incredibly helpful and informative throughout the whole process, with video updates and check in calls just to make sure I know where everything is up to. 5 star service!
Thank you Laura!
O. T.
Martin was really friendly and helpful, and has checked up to make sure everything is still going well with the car. I feel very safe and that I can go back to him for any help, I love my new car and am very happy with it so I would definitely recommend!!
Z. F.
James was so helpful throughout the course of finding my car! He listened to my needs and was a big part of my car finding process. James is patient, funny and caring. I will be going to him with my future car needs.
B. S.
Martin from Arnold Clark Bathgate service was excellent helping my daughter buy her first car. I can’t recommend Martin enough, he cares through the whole process and afterwards. Thank you again for your help Martin.
O. B.
really happy with the Bathgate team have been the easiest to work with when it comes to Arnold Clark and also a personal message to James Morris who has helped me find my suitable car in a fast paced manor and even sorted the alloys the colour I wanted! Very satisfied
A. S.
First time buying from this branch and would definitely recommend. Excellent service from start to finish especially from Martin. Thanks again Martin see you when i get my next car.
R. M.
Visited the Bathgate showroom to look at options for buying a new car, everyone was very welcoming and friendly and provided excellent customer service. Would definitely recommend using them in future and I will be back!
C. C.
Having just bought a car from Martin Syme at Arnold Clark Bathgate I couldn’t be happier, The whole process was easy from start to finish, Martin from the minute we met him was very friendly and easy to ask any questions I had it was never a bother, if you are looking for a car I would highly recommend Martin
T. M.
When the salesmen James was showing me all the different cars he showed a true understanding of what he as talking about and was very professional about his job and will be telling everyone I know to go their as it’s a 10/10 experience
G. R.
Went to the showroom last week and Stewart McKenzie was brilliant and very helpful, helping me find a car that suited my style and budget, thanks 😊
J. G.
Bought a car off frank a couple of weeks ago ,was a great and pleasant experience and all staff were very friendly from start to finish .
J. P.
James looked after me all the way through, very happy with service and new car
D. W.
When In the showroom I was greeted by a sales advisor called Stewart,he couldn’t of been any better and treated you with the up most respect and will definitely will be back for my next car .
r. m.
Great service, got a brilliant deal when buying my new car. Was shown all options available to me, to choose from, no pressure to buy but I did anyway. Car had some very minor scuffing on the wheels but they were all sorted before I collect. Outstanding! All staff in the branch couldn't have been nicer especially Davie who took me through everything from start to finish. Will definitely return next time I need a new car.
C. J.
Fantastic trouble free purchase, No hidden surprises, Nothing was too much trouble, Natalie went above and beyond expected customer service together with a custom made video sent directly after viewing. Delighted with purchase and was offered a fair part exchange. A nice touch was the sales Manager thanking us for our business, Exceptional.
R. S.
First time buying from this branch and would definitely return. Excellent service received from the team, particularly Laura who couldn’t have been more helpful from start to finish. Couldn’t have asked for a better experience. Thanks again.
N. S.
Fab service provided from James. Had no clue how anything worked with trading my current car & he explained it all extremely well. 2 days later and im off with my new car!
Friendly, professional service recieved! Cheers James!!
J. D.
Very please with sales consultant Natalie very professional and knowledgeable when I was looking for a new car, I was also impressed with Laura who was most helpful sending videos of potential cars for me to view. This is a good way to view the cars especially when work commitments don’t allow lots of free time
G. W.
Excellent service when buying my latest car. Brian and Jason were very helpful and made it an easy experience. Highly recommended.
D. J.
Bought a vw polo from David Lawson and manager Frank, both couldn’t have been anymore professional or helpful so I thank you, I look forward to doing more business with you in the future.
S. S.
Can't thank Natalie enough, she was great at keeping us posted the car since it was ordered.
She also made ot so easy to arrange and collect my new car. And also going the extra mile to call me the next day to check I was happy with the car.
So a big thank you great experience.
Sam
C. R.
My wife Sophie purchased a car from Arnold Clark Bathgate recently. Brian was extremely friendly and helpful throughout the process. We are very happy with the car and the service received - Thank you Brian.
M. S.
Martin the sales man was fantastic in finding the perfect car for me and his manager Anthony was a true gent gave me a fantastic price for my part exchange and made sure the deal was right for me before proceeding and the quickness in picking the car up was fantastic will be telling my family and friends to ask for Martin in the Bathgate branch great work guys 5⭐️ Performance.
C. M.
Just bought a car and the staff could not be more helpful. Anthony and Laura were terrific. Would highly recommend.
D. S.
Martin syme was amazing made me feel at ease looking for the perfect model. His knowledge was astounding. Highly recommend
M. H.
Great services from AC in Bathgate again. Have used Anthony before when he was in Glasgow and wouldnt go anywhere else for a new car. Thanks again Anthony
A. S.
James was really helpful, very professional customer service and helped us make the right decision with the right package! Would recommend
M. M.
This is the 3rd time I’ve purchased a car from Arnold Clark Bathgate and I absolutely cant fault the customer service and quality of cars. James Morris assisted me today and made my purchase very easy and pleasant. He is an asset to the team in Bathgate. Brilliant service, would highly recommend. 5*
L. H.
Excellent customer service from start to finish. Bought many cars from Frank in the past, dealt with Frank at the start and then passed to Gillian. Gillian kept me up to date with the car as it was being transferred from another branch. James arranged the test drive and couldn’t be more helpful and friendly. All staff in the branch have excellent customer service and are all very friendly and helpful. I think I even managed to persuade James to buy our trade in.
E. B.
Great experience buying my car from Gillian! I was definitely not the easiest customer and she was so patient and accommodating! Loads of banter and would highly recommend buying from this branch! Sales people can be quite intimidating but Gillian was open and honest the whole time and made sure I got a great deal for my part exchange! Cannot recommend highly enough! 😊
R. D.
Martin was fantastic and patient going through a number of options...Will be back when I change my car again.
l. m.
Dealt with James Morris and the whole buying of my new car was exceptional will use again
M. T.
Alyson in Servicing was a star. My car had an issue with a headlight which wasn’t a simple fix. She went above and beyond to make sure it was rectified and I was provided with a courtesy car as I stayed miles away. Anyone who wish to have their car looked after in regards to any problems and taken care of, I would highly recommend her as point of contact as she had provided an exceptional level of customer service from start to finish.
Having purchased my last four cars in the last 6 years from Arnold Clark I’d be sure to go to this branch first for my next one.
R. K.
The best Arnold Clark store ever. James Morris has outstanding customer skills. Definitely worth checking. Thank you for personalised video and the best deal possible.
P. F.
First time buying from a dealership and delighted with the exceptional service. I first dealt with Frank and then Gillian, was updated at every point and today I collected my car from my local 'click and collect' - I was doubtful about long distance purchasing but the videos and updates made me feel like I already knew the car. I doubt I'll ever buy privately again! My new (to me) car is great, was such an easy transaction. Thank you to all!
F. B.
Popped in on the off chance after a discussion with hubby and was met by an amazing salesman called Brian, I have quite specific needs and wants when buying a car, between Brian and Jason we were able to find a car to suit . :)
L. T.
Natalie the sales consultant was great at trying to look for cars for me. I then got send a great video from Laura and this was a great way to show the car I was interested to me
F. C.
Excellent and well mannered James was and sold me completely on the car. Good communication skills and kept me well informed.
N.
Just bought my 5th Car from Anthony at Arnold Clark Bathgate and as usual the service and professionalism were perfect. Both Anthony and Laura are an absolute credit to Arnold Clark. I wouldn't go anywhere else for my cars!!
V. H.
Fantastic service from James today. Nothing was a problem and very accommodating. Will return to Arnold Clark bathgate in the future ☺️
J. M.
Second time buying from Arnold Clark and the team at Bathgate looked after every aspect of the sale from start to finish for me.
Car was exactly as described and I’m still smiling every time I drive.
Anthony, the Sales Manager, made sure that the car was ready to go and looking great
D. G.
Well looked after by Natalie throughout my whole purchase experience. VW delays meant I had to wait for my new car but I was kept informed at all times. Would highly recommend.
G. T.
Second time buying a car from this site as the staff are a breeze to deal with ! Frank the manager and David that work there both worked together to make sure I got the best deal for myself . Picked up my car yesterday from them and will definitely recommend this site to anyone that asks
J. S.
Very nice and friendly staff, smoth transaction and happy owner of new car.
N. R.
Great experience buying a second hand VW from Bathgate Arnold Clark.. Was a seamless experience and Brian was an outstanding sales person. Didn't push me for any extra's and made the process enjoyable. Will definitely buy my next car from them.
R. M.
Just bought my new car here. James couldn’t have been more helpful and got it turned around really fast. Great service
D. D.
Had my car in for a service and MOT staff were brilliant very helpful would definitely recommend Bathgate Volkswagen
N. S.
Professional and helpful service along all the steps of buying my new car, part exchanging my old car and the finance application from David. I've never completed that process before and he made it so easy and enjoyable.
A. D.
First time buying from Arnold Clark. Quick and accurate dealing. I strongly recommend James Morris - he was really nice, always available and very responsive. He gave me all the information I needed and helped me to have a smooth and quick purchase.
L. M.
Absolutely amazing experience with Arnold Clark in Bathgate, Gillian helped assist us in every way possible, going above and beyond sorting out some minor issues that arose during our purchase ensuring we left with smiles on our faces and our new car which we are over the moon with. can’t thank her enough for her down to earth personality and her quality of customer service is inspiring and welcoming. Highly recommend 100%
E. V.
Couldn’t be happier with Laura, she helped me pick mine & my partners new cars & the process couldn’t have been smoother! Took me on a test drive and explained everything clearly! It’s so nice to see such a friendly face representing the business! Will definitely use Arnold Clark again for my next car after this experience! Also can’t fault Alison, she helps us get our cars MOT & service and the experience is always great & very friendly! It’s so refreshing to have such great personal customer service :-) also want to mention that the videos you get when your car is getting MOT’d are great - the guys explaining everything they’ve done is a great service! thanks again guys! Xx
K. Y.
James Morris my Product Consultant was very attentative and helpfull. Nothiing was to diffulicult and made my experience a good and memorable one.
R. M.
First time buying car from this arnold clark and was great service no stress atoll and James Morris was a great guy aswell and took care of everything will be back in the future 👍🏻
D. K.
I recently bought my car with the help of Gillian at the Bathgate branch and received great customer support throughout the whole process. I also had a few snagging issues which were handled professionally. A massive thanks to the valet team who had the car looking pristine for me to pick up. Thanks
S. G.
Fantastic service...
Special thanks to Stewart for the friendly and professional service throughout...
D. S.
I'm a returning customer to this branch of Arnold Clark, I had previously purchased a VW Passat Estate from here in 2018.
As my previous car's PCP was coming to an end, Natalie Simpson from this branch proactively got in touch and inquired if I required a new vehicle. From that moment onwards, I found Natalie's approach to be professional and polite at all times. I didn't even need to reach out for a new car, even that part was looked after for me. I find this to be an amazing initiative. Natalie was very knowledgeable in her role and made the whole end to end process of part-trading in my previous vehicle and purchasing a new one as seamless as possible.
Natalie assisted me in every way I required, making the whole process of driving away with a car that I wanted as hassle free and easy as possible. She was attentive, took note of every minute detail that I requested for in a new car and made sure this was delivered as soon as possible; in this case, within a few days as it required it to be sent up north on a transporter.
There was no hard sale involved by Natalie, just a hard genuine effort to give a returning customer what he wanted. Natalie did all the paperwork for me, and what little I had to to myself, she guided me through this very with great knowledge.
Natalie kept me updated regularly regarding the car being delivered to the branch and sent me 2 separate videos, one making sure it had all the features that I requested and the second with a detailed breakdown by a product expert on how to use the features in the vehicle.
Natalie had the car valeted, polished and sitting in the showroom. Upon my arrival to pick it up, she finalised the sale process, and once I signed off all the documentation, she drove the car out to the foyer for me. Never have I been more well looked after, respected and treated so importantly in a car dealership, I now know what having a red carpet treatment feels like.
To Arnold Clark HR, in the hands of very capable staff like Natalie lies your future leaders and senior managers, she is one of those rare gems who can train the trainer, ensuring every customer leaves with such a satisfied experience as I have. Simply putting 5 stars here doesn't do her justice. Hats off selecting members of staff of such high calibre, intelligence, politeness and rich with life experience, Natalie is exactly that - intelligent and worldly wise that she could speak to me about nearly any country of the world.
Thanks for everything Natalie, you're one of the brightest shining stars out there.
On the quality of the cars that you sell, I am again a very satisfied customer. I had my previous car for 3.5 years and only needed to take it to the garage twice, for a scheduled MOT. The car was so reliable that it never let me down once. It drove as well on the day I, very sadly, handed it back, as it did 3.5 years ago when I picked it up. On the new car, from what I've seen so far, I have have no doubt about having the same as the Merc E220 AMG that I bought this time is the best car I've ever owned in my life.
S. W.
I have recently bought a used car from AC Bathgate. My sales consultant was Gillian and she was so pleasant everyone I phoned. We had a laugh each time we spoke and she was very informative all the way through the sales process and always phoned me at my most convenient time due to Working. She arranged delivery of my new car to my nearest click and collect centre and Anthony the sales manager made sure my new car reached me in the best possible condition, as I had only seen the car by personalised videos and photos prior to collection, they certainly didn't disappoint! I highly recommend AC Bathgate. Very professional and an absolute pleasure to deal with. Thank you!!
S. J. H.
Just bought a new car today and James was very helpful, process was fast and easy. Would defiantly recommend this branch.
M. L.
Absolutely amazing service!! My friend come into the branch to have a look at a new car. The service we received was phenomenal. Can not recommend Gillian any more highly!
If you’re going into the VW Bathgate branch, ask for Gillian :))
l. S.
Was a bit apprehensive about going to Arnold Clark because of past experience, but James changed my opinion. He was friendly and not pushy. Great experience even though there was a slight hiccup, but James made sure it was all under control. Loving the new car.
B. P.
Have been a few times to Arnold Clark Bathgate and every time had a great experience. Have been to many car garages that have been disrespectful but never here! I was dealing with Laura Vickery and couldn’t praise her enough enough for her help!
R. M.
Great service - Jason the product genius was particularly helpful and would come back again! Brilliant branch
M. C.
Natalie my sales consultant was great and Laura who done my video was great never had that before and was great experience at bathgate!
R. D.
I dealt with Natalie and was a painless experience from the get go. Kept in touch at all stage of the purchase of my vehicle, would absolutely recommend to anyone looking for a new car.
w. -.
Highly recommend got the car I wanted and made it so easy for me
D. M.
Great customer service from seller Martin Syme.
I. R.
Martin was very attentive and got me what I was looking for thank you will be back and so will my family
C. M.
Brilliant help with sorting out first car recommend highly
J. L.
Dealt with Gillian who was brilliant to deal with and also a good laugh through the whole thing. Great service from all the staff and great value for money. Very happy with car. 10/10 would recommend.
K. M.
James Morris was absolutely brilliant, fantastic service
s. m.
Laura was so welcoming and friendly when helping me look for a new car!
R. H.
Excellent service from all the staff, especially Adam and Ryan who were extremely helpful throughout the whole process! Would definitely recommend Arnold Clark to anyone looking at buying a car, and would definitely use them again in the future!
M. C.
Great dealership - not our local arnold clark but service there the last few times we've been has been great. Gillian took us through our latest purchase, great service from start to finish. Thoroughly recommend if your in West Lothian.
A. G.
Just purchased a Mondeo estate from here, got to say James could not do enough for us no rush and no pressure just great friendly service. We got coffees shortbread iron brew all sorts.
Arnold Clarke Bathgate
P. R.
Just love new car day! Fantastic service as always from Anthony and the team
M. A. h. t.
Just bought a Volkswagen polo from here and couldn’t have had better help and service from James, will definitely be recommending this dealership, total professionalism.
L. S.
Went in to trade my car against a newer one and received a warm welcome from the minute I walked in, Laura Vickery was top class in helping me pick a car that was right for me putting in a lot of hard work and out of hours work to get my deal through! Brilliant team would highly recommend and will 100% use again.
J. H.
Laura’s videos were great happy to buy again, great branch keep it up
M. A.
James was great, couldn’t have helped me anymore
L. F.
James Morris easy to talk to exceptionally good service
J. E.
just bought my car on Tuesday from Bathgate dealt with Ryan Colvin, very nice guy and very helpful staff seemed very nice and was very easy getting picking up my car. really love my new car and would recommend Ryan in the future
jodie ewen Aberdeen 30/07/2021
N. T.
Just picked up my 3rd car in a row from this garage, love my new Tiguan. Very happy with the service I received from all the staff but a special mention has to go to James Morris who has gone the extra mile to get me a deal on the car that worked for me. Very happy indeed. 😊
R. R. M.
Very helpful and patient. Saw the sale through to the end even though there were hiccups outwith their control.
A. W.
Bought cars from Gillian for years and always received great service . Laura the product genius showed me all controls and was fantastic. Would highly recommend Gillian to anyone.
L. C.
My new Polo. I was well looked after at all stages from the moment I enquired until I drove my new car away. Thanks Adam.
E. M.
Brian and Laura were fantastic at helping me and sorting out my new car purchase, couldn’t recommend them more!
K. K.
Picked up my car today at Arnold Clark Bathgate and I couldn't be happier. Customer service was brilliant and my sales agent Eilidh Ferris was professional and very knowledgeable. She managed to get a good deal on my trade in car and found me the car I was looking for! Thanks for the speedy service, will definitely recommend to friends and family!
D. C.
I purchased a car from Bathgate Arnold Clark VW a 2017 VW Aerton. My Sales advisor Ryan was first class, very knowledgeable and his professionalism and product knowledge was second to none.
This was my fist venture in the VW world but after owning almost every make available I will definitely buy another and Ryan will be my first stop for sure.
Y. F.
James was great really helpful and patient. Kept me informed throughout the buying process. 5*+
M. R.
James is fantastic and has looked after me from start to finish! Highly recommend!!
C. P.
Martin was spot on with our order and delivery of our new car.
J. B.
Excellent service and great customer experience.
Highly recommended.
E. f.
Just picked up new car ,great experience from start to finish.Found all the staff very friendly was introduced to Gregor the manager who took a keen interest in ensuring I was being looked after, Adam from sales who organised and presented the car was first class and a great guy to deal with. Altogether a great place to buy a car. Almost forgot was introduced to the service department a very nice and happy bunch.
D. D.
Bought a car from Ryan at the weekend, love the car and Ryan couldn’t have been more helpful! Kept up to date with everything. Went out his way to do everything he could.
J. O.
Excellent service from the sales team, went over everything with me with a fine tooth comb and had a quick turn around too for getting my car. Would highly recommend
A.
Just purchased a used car and was very happy with how quickly things were processed. Pleased with the customer service and the actual person selling us the car. Finally I am really happy with my new car.
a. r.
Excellent customer service, all the staff were very friendly when i went in to the branch to have a look for a car for my wife. Even though we are not looking to get one for another few months the staff were very helpful in showing me different options to consider. Would definately recommend this branch to anyone looking to get a great service when looking for a car.
K. B.
The service I received from my handsome salesman Kris was first class! Himself and the senior salesman Adam were amazing and their banter nothing short of first class. Will definitely be back to buy my next car and would highly recommend x
G. M.
As always frank looks after us couldn’t recommend highly enough :) great service
H. R.
We bought a car from the lovely Eilidh and cannot praise her and the rest of the staff more. From the sweet video link we got showing us round the car, to the lovely personal and professional service. It made the process of buying a car actually quite pleasant.
J. R.
Best service from David couldn’t recommend enough
M. M.
James has been great, undoubtedly the best sales person in the garage, a credit to your company
R. 8.
Finally a branch that can deliver 10/10 service.. James was amazing very friendly extremely professional in selling us our new addition to the family... many thanks James 😊
C. C.
I have just ordered my new car from Arnold Clark, Bathgate. The salesman (Kris) and sales manager (Gregor) were both extremely pleasant, helpful and knowledgeable. They took time to explain all the options and helped me choose the right car for me. I can’t wait for it to arrive!
c. M.
Laura gave me a value for my car and was very helpful.
Thanks Laura :)
E. H.
Great sales experience from Anthony the Sales Manager when I bought my first car. I will be back!!
m. m.
Very good experience buying from this garage. Salesperson Ryan was very helpful with all aspects of our purchase. Very pleasant young man indeed.
J. C.
I used the sell your car service. I dealt with Laura she was very helpful and made the process very simple. Would highly recommend
A. B.
Very helpful throughout the whole buying process!
M. B.
Excellent service from Chris Wilson. Picked up my daughters car this week, very professional and had a can do attitude, he even came in on his day off so my daughter could get her car earlier than stated. Thank you Chris.
S. M.
Yet again these guys have surpassed themselves. Can't fault their customer service. From buying the car to today I have had a great experience. Would highly recommend this amazing team.
K. B.
We have used this garage a couple of times always a high level of customer service cannot thank Gillian smith enough for everything she has done.
M. Y.
I've just bought my first car through through Eilidh and I'm so glad I did. I've visited quite a few car dealerships any every time I felt pressured to buy a car, Eilidh was a breath of fresh air and wasn't pushy at all, she really helped me make the right decision for me!
Eilidh really went the extra mile to make sure I was happy with everything, I am so impressed with her amazing customer service. Also there was another girl there when I first went in (I didntd get her name ) she was super lovely and helpful as well. 100% will be telling anyone looking to get a new car to go to this branch.
V. P.
Excellent customer service over the phone/email follow up with a sales assistant named Eilidh. She took her time to explain all the deals and i will definitely be returning to Arnold clark due to her level of professionalism and customer care.
E. A.
Recently purchased a VW t cross from sales advisor Adam. Couldn’t ask for better service from start to finish. A friendly professional dealership all round.
I would recommend anyone to give them a visit
J. F.
Got my car 3 weeks ago, mini jcw, absolutely love it. Customer service from Eilidh was fantastic. She organised a small rrepair to the alloy wheel for me aswell. Thanks for the great service, will definitely recommend to friends and family!
D. R.
Typical Arnold Clark outlet. Well presented. Good range of cars. Prices ok once you refuse the add-ons. Staff usually very helpful.
N. F.
I knew exactly what I wanted when I walked in to Arnold Clark in Bathgate, I knew my price and while it wasn't in their shop, Eilidh hunted, sent me choices by email and eventually we whittled it down to the perfect car which she happily arranged to be brought to Bathgate. Eilidh goes over and above, always keeping in touch and is highly professional and it was a really nice touch when the Shop Manager personally thanked me for my business. Thanks for everything! X
D. T.
The sales team at Bathgate are fantastic. Always bought from Gillian and always will. Always extremely helpful and will go above and beyond for you.
A. S.
Once again Frank, laura and the team didn't let me down, another five star performance from everyone at Bathgate, thanks very much alex. 👍
G. W.
Great service from Ryan and Arnold Clark, very thorough and kept me up to date throughout the whole process. Highly recommend. Thanks Ryan
C. B.
David and Laura were very helpful in sourcing my new car
J. P.
Fantastic branch, friendly and helpful staff in both sales and service department!
t. 1.
Amazing service, Gillian was such a help with process of my vehicle, she’s a very funny and bubbly character.
B. A.
Great dealership with knowledgable sales staff. Adam was really patient and helped chose a suitable car to meet my needs and price. Would recomnend visiting Bathgate over other dealerships.
B. M.
Great experience so far. Very friendly and professional stuff... Thnx to Adam who helped me ease that presur of buying my first car.
K. B.
Outstanding customer service, Chris Wilson was more than happy to help me find the right car and ensure it was perfect on my collection date. Highly recommend this garage.
C. H.
Great customer service from James.
A. S.
Bought my vauxhall insignia estate a few months ago and iam delighted with my purchase, a big thank you to Frank and his team, alex.
M. S.
Bought my first car, very nice and professional team. Big range of cars for small branch. Enjoyed my business with them and love my car.
C. J.
Very friendly, helpful & go out of there way to help with the purchase of the car - Chris Wilson really good salesman went out if his way, can't thank him enough for all his help
C. B.
Great experience with Gillian and Laura selling my car! Highly recommend 😊
A. O.
Purchased a number of vehicles from this dealership, great service all round by Adam, will use again without hesitation.
B. K.
Bought a car from Gillian yesterday and drove away today, everything went smoothly and quickly.
G. “. M.
Just bought a Q3 for my wife. Great service. Was looked after before & after the sale. Staff all very friendly. Will be back in a few years for another.
G. D.
All good
M. N. B.
Staff were not very friendly. I did get there close to closing time on a weekend so that could have been the reason. Didn't buy a vehicle from this dealership. I disnt even look around as I was put off by the unfriendly sales staff
B. M.
I bought a car from Arnold Clark Bathgate , Chris Wilson he is such a lovely guy very polite and professional I will definitely recommended him
A. R.
James was amazing at looking after us and the car is perfect
W. H.
Bought my new TRoc from Adam and I went back to him for my sons first car. Fantastic service. Highly recommend
A. C.
I’ve been buying cars and having my service work done here for over 10 years now and never had a bad service from either department. First class.
e. b.
Ryan sold my daughter a beautiful golf service and communication brilliant couldn’t have done more thank you
G. D.
I've gone to this branch for all my car repairs, always very friendly and professional
E. S.
Excellent service from Martin!
M. D.
Fabby, fast ,friendly service especially
Kris Bridges very helpful and now we cant wait to pick up are new car on Monday nothing was to much trouble 😁😁😁👍
A. C.
Phone and ask for David Lawson ….He is the reason never went to my local Arnold Clark …honest friendly and straight talking 👏👏
S. F.
Just bought my new car from Eilidh and it was a great experience with a high level of service from start to finish! Thanks Eilidh.
A. E.
I dealt with Laura and Anthony at the Bathgate branch and they were fantastic would highly recommend.
E. F.
Just bought my new polo from Arnold Clark in Bathgate, really fantastic service and a lot of help throughout the process, will be going back
R. W.
Great service. The branch was very welcoming and attended to my needs. Would recomend and will definitely be returning!
L. M.
Can’t recommed this branch highly enough. Dealt with Christoper Wilson and he was fantastic. He has gone above and beyond to help me and been an great help.
S. W.
Excellent friendly staff
D.
Brilliant branch helpful laid back atmosphere, big thumbs up to everyone 👍
b. f.
What a pleasure to visit a car showroom and be met by a non pressureising sales person Mr Barik , I will go back to him when I am ready to buy my new Golf , Bob
B. J.
Deal with gillian and Frank services was outstanding nothing was to trouble thank guys
N. M.
Bought a car from Adam who was very helpful and have a fantastic service:)
M. R.
Absolutely fantastic service from Gillian Smith … You are the best 💪
E. H.
Fantastic service from Laura - everything went smoothly as planned. Thanks Laura ….. Euan
M. “. G.
had a wonderful experience
B. B.
I serviced my car with Bathgate vw and the service adviser Donna was really helpful and professional.
l.
If you need a good car in a short time this is the perfect place to get it.
F. D.
Very good service
A. W.
Staff very helpful and friendly i purchased my ford kuga 2.0 from them
C. J.
Gillian was very helpful couldn't ask for better would highly recommend
T. C.
Was here with my boyfriend who was getting a service done on his car. They also done a few recall issues on the car whilst it was in too
L. P.
Great staff. Got the car.
S. T.
realy friendly product consultants and general manager introduced him self all happy to help nothing a problem
S. P.
Excellent customer service from Joel and Gregor. Helpful, friendly and professional throughout. Thank you. 😁
J. G.
Just bought a new Up. Very happy with everything. Kris was great.
S. D.
Fast process and good customer relations from Gillian.
D. S.
First time visitor... Very impressed with customer service... First service booked no hassle at all
S. T.
Kris Bridges was an absolute pleasure to deal with. What a handsome fella
l. B.
Amazing customer service! Will definitely be back in the future!
C. D.
Great service compared to alot of Arnold clarks
T. D.
Car in for faults when bought, done first class service
M. W.
Excellent service. Very helpful and pleasant
C. M.
Pleasant and helpful and very professional service.
g. M.
Brilliant service very quick 100%
J. W.
Good nice people lots of product knowledge.
B. N.
Good place to service your car
I. I.
Had a service and an MOT. Great service
S. 9.
Totally understood my needs.Highly recommended.
K. M.
Very knowledgeable, exact service
s. d.
Great service. Plenty parking
S. A.
Very efficient all round and helpful.
D. H.
Excellent Service could not ask Better
j. w.
Brilliant very curtious and helpfull
M. w.
Great service - thankyou
C. P.
Nice place lovely cars
J. M.
Excellent service
J. H.
Hopefully it goes okb
w. w.
Excellent customer service
D. M.
Nice friendly staff
A. G.
People there are very friendly
C. M.
Very good service
J. B.
Excellent service
A. G. K.
Nice
P. M.
Very good and helpful
i.
Better than average
R. D.
Friendly relaxed experience
J. L.
Good choice of cars
F. D.
Sexy
M. D.
Excellent
T. L.
Efficient
M. I.
Good
C. M.
Wonderful staff
M. O.
Great service
S. C.
First class
L. K.
A. W.
G. L.
w. w.
R. C.