Reviews of Autochoice Bristol. (Car Dealer) in Bristol (Somerset).
Autochoice Bristol
64-68 Feeder Rd, Bristol BS2 0SH, United Kingdom
Description
Information of Autochoice Bristol, Car dealer in Bristol (Somerset)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of Autochoice Bristol
Sunday
10am–4pm
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
9am–6pm
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Autochoice Bristol
A. H.
Bought a Peugeot 508 from this dealer, ( the car was slightly pricey, but it was an immaculate version and not a scratch on it with very low mileage) so worth the price. The salesman was relaxed, friendly and not pushy at all, he just let me and my partner wander around and make our decision. Once a decision had been made he was very helpful with all the paperwork etc. Can certainly recommend to anyone who would like to buy a car.
T. E.
A great dealer here in Bristol. Very friendly and experienced. We were advised very honestly and courteously and thanks to the honest advice we ultimately found the right car for us. It was a very positive experience all round and I can only recommend it in this form.
M. D.
Bought an A4 Audi here last week and received great customer service. Didn't get the usual 'sales pitch" that's associated with Car Salesman, and from what I've dealt with previously. Open and honest and would recommend to anyone looking for their next car. Thanks AutoChoice 👍
L.
Absolutely FIRST CLASS service. My partner and myself were in the market for a 7-seater people carrier. So we called to enquire about the VW Touran. The listing was very informative and I was instantly impressed with Carls professionalism on the telephone. I felt comfortable in making an appointment as soon as possible and on the Friday we duly travelled to Bristol.
We were instantly met with a gleaming Touran on the forecourt and it was as described in the listing. ‘Exceptional condition’. Max and the team were warm and welcoming and couldn’t do enough for us.
The deal was straightforward and a fair price in todays market.
The only issue was the ‘SD’-card for the sat nav needed replacing which they said they would send in the post as they had already ordered it.
Being a 2010 model it unfortunately didn’t have a Bluetooth capability to link music media from our phones. - no problem!
Carl then very kindly took his Bluetooth device from his own car and donated it to us free of charge!
And if that wasn’t enough on Monday one of their salesman was in the Plymouth area delivering a car when they took the liberty of dropping off the sat-nav card to my partners door. They really do go above and beyond.
Credit to Carl, Max and the team,- we can’t thank you all enough.
Larry and Teri
h. m. (.
Having experienced many car dealerships over the past years, I can honestly say that Autochoice Bristol is the best I've encountered. I dealt with Max on the phone and in the showroom, and Matt in the workshop. They have really gone out of their way to make me feel appreciated and valued as a customer. (also; mini-eggs in the showroom, win)
After an extensive chat with Max, I got the train for three hours to view a brilliant car that ticked all my boxes. Max even picked me up from the train station (heated seat pre-warmed!) to view the car. There were no hidden surprises or "oh yeah it's got this massive issue we didn't put on the ad" scenarios that are so common. The car was exactly what had been advertised, with a tome of previous history and paperwork.
On several occasions that day Max had even reached out to the previous service garage to fact check and answer my endless questions about the cars past.
Unfortunately, earlier that day, whilst the team prepared the car for my visit, it developed a steering module fault. The team jumped into action;
After Matt investigated and diagnosed the problem and we decided a way forward:
1) I was given a hire car with a full tank to get me home that evening.
2) Matt ordered the steering module on quick delivery to install in the car.
3) Matt also noticed an issue with the tailgate that he investigated and fixed.
4) The team delivered the car to my home address two days later and allowed me to comprehensively test drive the car and if I was not happy with it, would be given a full refund.
I have never experienced a dealership and workshop that is happy to go the extra mile like this, to make sure the cars they sell are bombproof.
If you are looking for a well looked after car, and a dealer who will 'put right' what is fair to fix, look no further.
R. P.
Great place to buy a car, excellent service from the whole team and thank you Karl for your service in particular. We bought a Mini Countryman Cooper S - it was in tip top condition. Thank you so much.
J. S.
No pressure from salesman answered all questions about car .after sales service was also brilliant car developed a problem after 3 months autochoice repaired car with out any hassle excellent service would definitely use again 👍
J. O.
Karl was brilliant. Really informative and knew his stuff. At no point did I feel any stress or pressure and he was really upfront about the car (the only slight issue was a broken key which he resolved before I had even questioned it). Allowed us to choose a time that suited us for both a test drive & collection, will happily purchase my next vehicle from here. Thanks again!
P. S.
Purchased my car from Autochoice just over a month ago.
Very happy with the deal and service I received.
Special thanks to; Karl, Jeff and Matt for their advice and sorting things out.
I would recommend them if you're looking for a quality used car.
C. W.
Bought a Focus black edition just over a year ago and fair play to Matt & Jeff they did everything to sort the car Thank you 👍😀
T. T.
I have recently purchased a car from Autochoice. Staff were friendly and helpful, not pushy. I felt at ease the whole time. I had dealings with Karl, who was an absolute star, very easy-going. I will definitely look at Autochoice first when purchasing again.
j. r.
Great service . Happy with my purchase. Would totally recommend as the salespeople really know their cars ... great advice and no hard sell .
J. M.
We purchased our vehicle in 2019.,along with an insurance policy.
In 2021 our vehicle had a major oil leak.
I cannot thank Jeff enough for his support in sorting it out.
I would definitely purchase another vehicle from Autochoice.
J. P.
Just bought from autochoice, spoke with Karl the salesman over the phone as we are in Cornwall. Excellent service and helpful, he then put me in touch with Jeff the manager who said they could deliver it and take my part ex away. Great price for my part ex and a fantastic clean car delivered. Jeff has been outstanding with his service and would highly recommend to anyone thinking of buying from them.
R. W.
Great service from Autochoice Bristol. Recently partex'd my car and couldn't fault the level of service. I dealt with Karl over the phone and on my collection day and he did everything possible to make sure I had all the information surrounding the car I bought and walked me through the process regarding covid-19. Car was fully cleaned and sanitised before my collection. I would defiantly recommend Autochoice.
D. D.
I can’t recommend AutoChoice Bristol enough. I part exchanged my car, Carl made the process so smooth and easy for me. He was a delight to deal with. He certainly knows his cars and I felt like he really cared. Excellent service from start to finish.
M. G.
Awesome guys at autochoice especially max.
Brilliant service and what a car!
Really happy with the Range Rover I’ve brought! Top spec and immaculate, as described!
All delivered on time, COVID safe.
Can’t rate these enough!
D. D.
This is the 2nd car I have bought from auto choice in just over a year. Both times we had Karl as our sales man. He is friendly and knowledgeable which is reassuring during this process. We never felt any pressure in the process and the the time management shown on the weekend was top notch. He had multiple customers waiting with lots of questions
Had to work with Jack in finance, he make the transaction as smooth as possible. I gave him a monthly figure (obvs lower than I wanted to spend, thinking it would be higher) I was delighted when he came back with finance options 40% lower than my budget.
Both cars I had to deal with Jeff (General manager) and Matt (garage) for minor issues. One car had the wrong sd card for sat nav other had a small issue with the battery. Both resolved asap. No fuss and remorse shown for any trouble caused.
I will be buying my next car from here. Plus my son's 1st car
Dan
R. B.
The moment we arrived to view the car I was interested in, I got the first impression of how clean and well presented the whole site was.
The experience thereafter did not fail to disappoint either, from viewing the car, to the finance, to the test drive, all went without a hitch, we were so impressed, we went down 2 days later and got another car for my Daughter.
Definitely recommend for clean and lovely cars and polite and helpful staff 5*
j. r.
I travelled from Broadstairs to pick up a car which I had set my heart on, from the moment I got there to the moment I left, we had such a wonderful service, the staff went out of there way to help us, if anyone is looking to buy a car do not go anywhere else, I promise you you will not be disappointed if I ever need another car I will be back here ( sorry guys lol) thank you for everything you did for us outstanding service.
J. G.
I travelled from Norfolk to purchase a Subaru Forester. Despite being 8 years old, the car was immaculately presented. I had no problem getting a test drive. When I got home, the drivers side window motor developed a problem. I assumed that I would have to pay to have this put right, as electrics don't seem to be covered in the warranty, but after a quick call to Matt in after sales service, he arranged for a motor to be sent to a local garage to be fixed.
S. O.
Tradex Vehicle Purchased.
Frank was extremely helpful, gave me the keys to look around the car and left me to it. I never felt pressured to buy.
The test drive was unaccompanied, once again no pressure.
Frank was forthright with the answers to my questions and also offered up further detail without question.
For the price I got a bargain, although there are a few scratches here and there. If you want perfect, you will pay a lot more.
Would definitely recommend that he is worth a visit.
Thanks again Frank.
Citroen C1 1.4 HDi purchased.
M. F.
I brought a car from here 18 months ago, very happy with the service. There were a few little problems with the car that i didn’t even know about, but was told and it was arranged to be fixed.
I took out a full warranty cover with no pressure from them. This was the first time I have ever taken a cover out on a car. August 2015 bank holiday the servo went on my car and I had to get AA to take it to Auto Choice on the Sunday, I was told no one could look at it until Tuesday. I rang up on the Tuesday and told them I was driving to Birmingham on Thursday to fly to New York. The mechanic said there was no chance as they have got to order the part and fit it. I asked him to try his best as it was important. They did it and I got it back 4pm Wednesday in time to go on holiday. Brilliant service thanks to Auto Choice we got to Birmingham
p.s I will be back in two years for an Audi A5 or S5 see you then cheers
J. C.
Karl was fantastic from start to finish, loving the new car. Won’t be going anywhere else when it’s time to change again, Thanks guys!
D.
Over the last 15 years I have purchased 3 cars from this company. All 3 have been of excellent quality.
The part exchange prices have been fair and i have always been treated with the up most respect.
Would recommend.
e. b.
Very good experience, Max helped me find my dream car! Would 100% recommend 😊
R. D. (.
Fantastic.Welcoming. professional. Brilliant experience . I only bought a cheap and cheerful trade in from the back of the car park. And was treated as if I was as important as anyone else. Will go back when replacing the wife's car . Thanks Jack and top mechanic for smooth and helpful transaction.
K. D.
Great service. Everyone I dealt with (Karl, Jack and Max), really helpful didn't feel pressurised into purchasing car. Everything dealt with efficiently. Staff and atmosphere friendly but professional. Would highly recommend.
T. M.
Great service by far. The best experience I have ever had in buying a car!!
Thanks to all the staff at Autochoice!!! I travelled from Spain to buy my car from here and would do it again!
Tim and Victoria
M. P.
I bought an alfa romeo mito from autochoice on 10/3/17. Iam very pleased with the car and the whole experience at the garage was first class, Jack was the salesman he wasnt pushy , very pleasant and knowledgeable, the finance was arranged very efficiently and quickly, I picked the car up a day later, overall excellent service, would recommend them. lisa perrier
K. K.
Having read the reviews that have been posted about this company,it seems that customers are just turning up for a test drive WITHOUT sorting the deal out first,this is a professional garage doing a professional job,the reason for sorting the deal out first is that if a deal is not to be struck,the car doesn't go out.using the garage insurance, getting dirty,and using fuel unnecessarily.
Garages are not FAIRGROUND attractions for people to test drive cars with no intention of buying.
Serious customers don't mind getting to the nitty gritty so everyone knows where they stand!
I have written this as i own a Garage and people should realise that test drives are for genuine customers with intent to buy,not people who just fancy going for a "SPIN"
s. j.
Great garage, would highly recommend we traveled from scotland to bristol to by a 4x4 advertised on autotrder, fantastic service from start to finish Eric was lovely called to make sure we still wanted the car & kept me informed every step of the way as we were travelling so far to buy, steve organized my finance to the amount i had said i was willing to pay & was a pleasure to do business with.The car was lovely & clean on arrival just getting it's final checks in the workshop cannot promise it will stay that clean with kids,dog & a farm to contend with!
The garage even sent someone to collect both myself & husband from the bus station in Bristol
I would not hesitate to buy from Autochoice again
Thankyou Autochioce
T.
Amazing service definitely recommend if you're looking for a new car so pleased with my new car @ the service i got 100% give them a try guy, s you definitely will not be desapointed thank you guy, s xx
A. S.
Hi all I would like to say autochoice Bristol is a good dealership to deal with even during covid. All staff very helpful and always on the other end of the phone if needed.
C. C.
Excellent customer service. Helpful, knowledgable and patient. Purchased my last two cars here and have had no issues at all - would definately recommend!
R. N. (.
Great service, will definitely use Autochoice again!
J. F.
Just purchased a car I thought I could only dream of owning but Jeff and max made my dreams come true, I left it in there hands and they delivered, great place and a great team and an amazing car, thanks lads
H. B.
I've had a good experience with autochoice , all went smooth and Jack was brilliant, good customer service , had a fault on the car I bought , took it straight in and Matt fixed it no problem , very good would recommend buying a car from there
P. S.
Just bought a Jaguar from there very pleased with the service and help from salesman Jack.
Also manager Jeff very helpful when finalising the deal.
Pleasant experience all round.
G. H.
What a refreshing change this experience of looking for a car was..
Fantastic good quality cars on show and the customer service was excellent...
Highly recommend if you want a honest and reliable service.
Thankyou from Gary and Della
D. .. W.
Fabulous set up here, great bunch of lads... special thanks to Karl and Jack for their help today
.. My new Saab drives beautifully. Happy Easter guys... 👍👌
P. P.
Great selection of cars with friendly and helpful staff
C. J.
Very happy with my vehicle and the service from auto choice.. Couldn’t of been any easier and I was able to drive away the same day I picked my car.. would definitely go back in future.
K. M.
I recently purchased a vehicle from here and I am well impressed.I live about 200 miles from the site so a lot of it was primarily done via conversation but once I went down it was all done & dusted with a minimum of problems.I later needed some very minor work done,which I had done locally,so contacted the aftercare service i.e Matt and everything was resolved quickly.In these timesw we hear so much about shoddy service I felt I had to write and commend all at this dealership for there excellent service.Thanks.
S.
Seamless and good buying experience when I purchased my Vauxhall Antara from Autochoice Bristol. Thank you Karl and Jeff.
E. L. J.
Excellent service, Karl was very helpful with everything and all straight forward couldn’t of gone to a better place, And was able to test drive the car first, highly recommend to anyone, seen the car I liked and was able to drive it home with in a hour and no problems,. Emma
H. M. H.
Very well prepared and presented cars. Helpful professional people. An easy, smooth buying experience. Would recommend this company
O. D.
An amazing place with great service, staff was very informative and helpful
B. M.
All staff very helpful would definitely recommend 10/10
J. F.
Haven't been in yet but the cars look very good quality and good for the price will have to pop in some time
A. b.
First class service
This is the second time I've delt with them and I can not fault them or the car.
Thank you Autochoice.
B.
Great service and very down to earth, would recommend.
N. N.
Proper diamond geezas.
M. T.
Found it to be fine. Bought a car. It still works.
K. R.
Fantastic place, love it
n. h.
Quick easy and friendly service
g. 4.
A. H.