Reviews of Lane Pearson Automotive Group Ltd. (Car Dealer) in Bristol (Bristol).

Lane Pearson Automotive Group Ltd

212 Reviews

140 Comments

Car dealer

Car dealer

The Beaufort Motor Centre, Beaufort Motors, Wyck Beck Rd, Henbury, Bristol BS10 7JE

Description

Information of Lane Pearson Automotive Group Ltd, Car dealer in Bristol (Bristol)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Lane Pearson Automotive Group Ltd

Reviews of Lane Pearson Automotive Group Ltd

M.

moments ago First Class Service First class service from start to finish!!! Andy and Lewie are the best car salesmen We’ve ever bought a car from (and we’ve had a few!!). The trump all the big brand car dealer's!!! Very professional, helpful and down to earth. Held the car for us till we could get to them and no money was exchanged until we were happy with everything. Nothing was to much trouble and it’s the little things that make a difference when buying a car. Highly recommend buying from them. First class service. Thank you Andy and Lewie for all your help and service 😊 Denise H

A. F.

I would and have recommended Lane Pearson to family and friends. I have purchased my last 2 vehicles from them because they offer great value for money and a after sales service to match.

A. E.

2024 review How can I add another Star? Just bought our third car (1 for the wife and an upgrade for me) Andy's standards have not slipped, great service, advice and cars. Thank you so much.... see you in a few years for the next upgrade. 2019 review It has been a pleasure doing business with Andy these past few months sourcing 2 amazing cars, for my wife and I. I definitely recommend these guys and will use them time and time again.

M. M.

The service I received when selling my car was extremely professional, trustworthy and friendly. I would not hesitate to use Lane Pearson again in future.

C. P.

Great service yet again from Andy & the team at Lane Pearson. Can't recommend them highly enough - personal service, no messing around and they always deliver what they promise. Wouldn't go anywhere else.

b. a.

It's fair to say that I had not heard of Lane Pearson but while searching for a new Skoda Citigo EV it was a good day for me when I did. To meet Andy and his small team was a great pleasure, In actual fact I got lost and after phoning Andy he came and escorted me to their premises. After a test drive in the Citigo, my first in a battery only vehicle, I don't think the smile has left my face when I drive it as it's truly lovely. It's a 5 door car with plenty of room for me with no rattles and of course very quiet. Andy gave me a fair price for my car in part exchange and the deal was done. If you are looking for a replacement or new car I urge you to contact them as you will not be disappointed by Andy and his team for their service.

e. r.

Good morning Louis,I’d like to thank you 🙏🏿🙂for the outstanding customer service I received while purchasing my Range Rover cabriolet from Lane Pearson Bristol. Thanks 🙏🏿 again,i’am very pleased 😁.

S. L.

Gareth and Andy great friendly people, covid rules stuck to, really pleased with our transporter, great customer service, would use again, thank you very much. Sean and Rhian.

D. G.

Best company I've brought vehicles from, and by far the best service I've had from anyone in this industry. Highly recommend to anyone buying commercial vehicles! Easy 5 Stars

A. H.

I had excellent customer service from the staff at Lane Pearson when buying a car recently, and I am very happy with the vehicle that they supplied.

S. A.

Fantastic customer service from Andy and the team! Very professional, genuine and easily contactable with questions we had. Will definitely be returning in the future.

B. P.

We’ve been a customer of Lane Pearson for many years and would not buy from anywhere else. Andy has sourced and supplied us with quite a few cars in this time and each car has been excellent. We’ve recently bought a Range Rover Evoque from here and again we received top class service and are very happy with our car. Andy and his team are always available for advice and queries both before and after purchase. I highly recommend this friendly, approachable business.

P. N.

Great personal service from beginning to end and excellent value for money. It is always been about finding the right vehicle to meet my needs. Highly recommended

L. D.

Great communication and bought a 2012 golf gti and it looks as if it’s just came out the show room. Friendly customer service.

D. E.

Thank you Andy, it was a pleasure to do business with. You have a wonderful approach for someone in the motor trade. I hope to do some more business with you in the near future.

T. C.

Andy sourced a vehicle for us and delivered what was promised. Very happy with the service and car. Thank you,

S. X.

Just bought a car from this company - a very lovely car and the very pleasant process. Everything has been nicely done.

S. G.

Great service, did not feel pressured at any time. Fair price for Part Ex and on car sale, I would highly recommend.

W. H.

What an experience! From enquiring about the vehicle to handover; Louis and the team were so professional and helpful.

J. 0.

It was a previliage to do business with Andy. Very wise and generous man. I will always look forward to do business with him again.

C. H. G. S.

Delighted with my new car, just purchased from Andy and Ray. The service was exceptional.

Y. D.

Great advice, service and support. Andy and his team can never do enough for us. I would highly reccoemnd them.

S.

Bought a car from Andy last week, what an absolute gent I must say. From enquiry to, to test drive and to purchase completion; it was a very pleasant experience. It was very nice to deal with such a welcoming team, very honest and genuine that made you feel comfortable. None of this pressuring or push to achieve a sale, far from it. You can have a good conversation and be treated as a valued customer. Could not fault the guys and was over the moon with the car, car prep was done and not cheaper out on. If you come across a car advertised by Lane Pearson, do not hesitate to enquire, the car will be of great quality for a used vehicle. Car sales done properly and I will definitely be keeping this placed saved for any future needs.

J.

Business Lease of Cars. Great service and Cars are quality at Quality Prices. Highly recommended.

J. E.

Great service from Ray and the team would 100% recommend this car dealership. Fast and efficient great experience.

G. G.

Excellent service, warm welcome, vehicles are of high quality standards in term of durability, cleanliness and maintenance

E. A.

Amazing services, friendly staff. I'm recommending Lane Pearson Automotive 100%

P. S.

Very happy with service received when dealing with my car . Friendly staff and would highly recconend .

B. H.

The best customer service and value for money you will ever get from a car dealership!

h. w.

The dealership provided a great service and I definitely would recommend to anyone.

A. E.

Great guys, providing a higher level of service than your normal car sales people.

A. C. B. -. A. T. A. &. A. E.

Always have super smart cars on the forecourt and very helpful when I made an enquiry over the weekend

j. b.

I may have confused these guys with another company. I left a bad review and they replied to me very politely and informed me of my mistake

A. B.

I bought a car from Gareth and Andy last weekend. I am very happy with the car, which was immaculate. The customer service was second to none. Andy came in on Sunday to enable us to collect the car and even picked us up from the train station! I would use Lane Pearson again.

J. I.

Great staff, nice people. Fast and painless experience. Would highly recommend!

L. B.

fantastic communication from start to finish. Very efficient. Would recommend highly.

I. R.

Excellent communication and smooth, safe and secure handover.

E. V. D. M.

Very easy process and friendly staff. Would recommend.

n. l.

Excellent personal service when buying a csr from Andy Lane @ Lane Pearson

P. F.

Got a hire car

J. D.

Great service and communication.

D. C.

J. S.

G. I.

M. F.

Drove 300 miles to buy a vehicle from these guys and they've made it an absolute pleasure from beginning to end. I can't speak highly enough of their customer service. Nothing is problem for them and everything they promise , they fulfill. Great work guys and keep doing what you're doing. 😁👍

D. 1.

A pleasure to deal with from start to finish when buying my RS3, Andy, Gareth and Louis are really friendly and would definitely buy from them again. Thanks again guys 👍🏻

A. G.

Its really hard, in my view, to find anyone in the automotive industry that you can 100% trust. Well, stop looking, they are here and they are Called Lane Pearson! Cannot thank the team enough for all their efforts, attention to detail and professionalism. Top team, well done!

J. G.

Recently bought a BMW here. Andy, Gareth and colleagues are pleasant to deal with, always courteous and the car I was interested in I believe was reasonably priced.

a. w.

Excellent to do business with. Very straight forward process with a friendly knowledgeable team who clearly care about their customers and take pride in their reputation. The car was excellently presented and its history known to them as they had sold it previously, which is recommendation in itself. I have no hesitation in recommending Andy and his team at Lane Pearson

M. &. E. G.

Just completed a sale of my leased Abarth 124 Spider. They were very fast and efficient in sending the offer, came to view and pick up the car on the same day. Settled the lease outstanding amount directly to FCA. They have some quality cars in their portfolio now including my mint Abarth. Definitively will go back to them this time to buy a new car.

r. w.

Really impressed when selling my Range Rover to Lane Pearson, Andy first made contact with me though my advert in auto trader, and he was honest and true to his word throughout, he traveled down to colchester in Essex, where he transferred the payment and took my beautiful car away, obviously distance is no issue when they are looking for a stunning vehicle! Thanks again to Andy, I Hope the new owner is more than happy with the car. kind regards Richard

G. S. (.

I have known Andy for a number of years and during this time I have both sold and brought cars from Lane Pearson. Andy and his Team offer a personable service and recognise the importance of great customer service. Andy has extensive knowledge of the motor trade, and has given me lots of useful advice which has been really appreciated. I highly recommend Lane Pearson and would suggest any one looking to purchase a car (or van) should give Andy at Lane Pearson a call. I will be in touch soon when I am looking for my next car. Thank you to Andy and the Team.

M. M.

A really excellent service from Andy and the team. Sold my car to Andy who visited my house, kept COVID safe and was courteous and pleasant throughout. Would highly recommend. Lane Pearson are clearly a company just going about doing what they do best, buying good quality cars and selling good quality cars through honest hard work. Will use again.

G. M.

Just purchased a Mercedes SL 500 from Lane Pearson and was very impressed by their professionalism. The negotiation was very smooth, the car is immaculate and the handover was seamless. I can only thank Andy and Gareth for their help and guidance through this process, its a pleasure to do business with these honest people. thanks again guys. Regards Gavin

S. B.

Purchased an excellent example of an RS6 from Lane Pearson. From my first contact with Lane Pearson (Andy) to collecting the car I can't fault the service received. On my iniitial enquiry the car and it's history were well explained. When I came to view the car, we went over the car and all its features in detail. Andy was happy to answer any questions I had about the car and there was a detailed paperwork folder with the car that I was able to browse through at my leisure. Once we made an agreement to purhase the car, Andy knew that we had a limited time window in which to collect it. When we arrived the car was ready for us, in perfect condition, all paperwork was clearly laid out and ready for us to sign and we were on our way again very quickly. Having purchased a couple of new Audi's from main dealers over the years as well as speaking to some main dealers whilst looking for an RS6, the service we received from Lane Pearson was the better than I have recieved from Audi. I would have not doubts in recommending them and in a few years when I am looking to change car again, Lane Pearson will be the first point of call.

S. G.

I have dealt with Andy at Lane Pearson for over 10 years when purchasing and now having sold my car, the service has always been outstanding and professional. I would highly recommend and not hesitate to use again.

K. D.

Drove 118 miles to see a car and couldn't have been happier that I did. They were helpful from the first phone inquiry to handing over the keys. Very friendly and the car was immaculately presented down to 4 new tyres and a replaced scuffed door trim inside most places would have just cleaned up. They were aware of my journey and couldn't have made it easier for me.

J. N.

We have just picked up our keys to a beautiful SUV. The whole process from start to finish has been excellent and smooth. The car was washed pre arrival to make sure we could see the car in the best condition with no hidden surprises etc. A pleasure doing business with Andy and will happily recommend to anyone! Really fantastic company.

I. P.

I purchased a Mercedes C200 Sport Estate from Lane Pearson. They were open, honest and helpful throughout the sale making it an enjoyable experience. My main contact was Gareth but I met Andy. Highly recommend this company. It was definitely worth the drive from Reading.

G. S. N.

Travelled from the West Midlands to purchase a vehicle from Lane Pearson. Part ex’d my vehicle in. Met Andy, Gareth & Louis. All great guys. Dealt mainly with Louis throughout. Great friendly & professional service throughout. Easy going and got a great quality vehicle. Thank you guys!

B. H.

We purchased a Range Rover Sport from Lane Pearson. A bit apprehensive as it was the most expensive car we had ever owned. We needn’t have worried. Everybody there are extremely professional, knowledgeable, polite and efficient. Excellent service at the time of sale and afterwards, especially Louis who took us for our test drive, seemed to know everything about the car and helped make the whole transaction a pleasant experience.

r. b.

Andy and the rest of the team at Lane Pearson are fantastic. Nothing is too much and their service is personable and heartfelt. We have bought and sold cars with LP and had nothing but a positive experience, which we will continue to make the most of when we look to acquire new cars in the future.

J. P.

Viewed a BMW X3 that Lane Pearson were advertising on line. From the first contact via phone plus a visit to their premises to view the car Andy and his staff were absolutely brilliant. A classic example of no pressure salesmanship plus a friendly atmosphere. The car itself was immaculately presented and I was allowed to take it for an unaccompanied test drive to assess my potential purchase. After an overnight “think” I decided not to proceed with the sale. Andy was understanding of my reasons (not car related). I would not hesitate in contacting this company in the future should I require a new/used car.

L. M.

Excellent help and advice, very pleased with the service given . Andy is a fantastic guy, very professional and he got everything sorted quickly so that we could take the car home the same day- on a Sunday! We are so pleased with our Range Rover Evoque, which was in an immaculate condition. Overall, the best car buying experience we have ever had. Would not hesitate at all to recommend or purchase another vehicle from Lane Pearson.

D. C.

I have been Dealing with Andy Lane and his team for over 4 years now, I very rarely write reviews, but felt I needed to let people know about Lane Pearson Automotive Group they are the only Carsales company I will now work for, they have the same level of honesty and integrity that I pride myself on, their dedication to customer service puts main dealers and other car sales companies to shame. I have personally recommended several customers to them and the feed back is always 100%. I have absolutely no hesitation in recommending their services to anyone who is looking to buy a new car or van.

R. S.

Purchased a mini JCW from Lane Pearson. Absolutely brilliant service from beginning to the end from Gareth in particular & Louis who we met when we went to collect the car. Travelled all the way down from Essex, collected from the station and made to feel so welcome. Both so knowledgeable, efficient and patient for putting up with the dilemmas that occurred. Very genuine and nice guys, such a relaxed feel in there company. Will go the extra mile to make sure everything is perfect and ready ! Would highly recommend and definitely consider in the future !!

E. P.

Great dealer, hassle free and genuine. Andy was able to offer a fair price for the car I sold. He was flexible with the sale arrangements and was always at the end of an email or phone to answer any queries. The site is tucked away and could be easily missed so keep a lookout for the large flags on the dual carriage way. Would highly recommend this dealership for customers looking buy, sell or part exchange a car.

J. T.

I have just received my new Kia Niro electric car. I am absolutely delighted with what was a big purchase, and Andy has helped me expertly every step of the way. The no1 quality of Lane Pearson is trust. You know you are going to get expert advice, and the aftercare is outstanding. If you are considering buying a new or used car contact Andy, you are in excellent hands!

G. J.

We have been buying cars from Andy Lane for over 15 years, I once made the mistake of trying to sell and buy a car privately which turned into an absolute chore. If you are looking for something specific Andy has the whole UK stock of cars at his fingertips as well as a superb range of vehicles on his website/showroom. If you are currently looking for your next car give Andy a quick call he's very helpful and knowledgable and may save you time and money in the long run.

R. H.

First class customer experience from Louis, Gareth and Andy when collecting my Range Rover. I'm involved with training CX and this was up there with the best. They make it very straightforward and you drive away feeling valued. Impressive.

J. E.

Outstanding service and a perfect car. Cannot fault Andy and the team at all. Utterly perfect from start to finish.

L. D.

Just recently I travelled from N. Ireland to purchase a high spec car from Andy at Lane Pearson. He made this transaction seamless. Many phone calls were answered from this novice buyer so I had to write this review to thank Andy and his team for their professionalism. Thanks again Andy I certainly would do business with you again.

J. C.

Recently bought a VW Tiguan from Andy at Lane Pearson. I’m really pleased with the car and customer service has been first class. Andy was very helpful, not at all pushy, a pleasure to deal with. Excellent local business, highly recommended.

D. R.

Andy has been brilliant from start to finish with my most recent car purchases. He originally helped me with the finance for my BMW 1 series which I purchased last year through another dealership and has more recently helped with part ex-changing this car to purchase a BMW 4 series through his dealership. Andy was flawless again with helping me with arranging the finance needed for the new car and kindly offered to meet me at a service station closer to home to exchange the cars to which saved me from traveling to Bristol! I'm over the moon with the car. It has full service history and all the extra's you could imagine! Thank you again Andy for your help and I'll be in touch when I'm looking to change cars again.

F. A.

Absolutely brilliant service from start to end by Andy and the team. All in all, I purchased a great car at a great price and would not hesitate going back to Lane Pearson in the future. Highly recommended!!

S. N.

Super company to do business with. The value of the car was agreed over the phone during a detailed conversation and arrangements made for collection as it was at the other end of the country from Bristol. Andy called at the exact time that was agreed he would arrive, and the transaction completed at the agreed value. Wouldn't hesitate to call Lane Pearson AG LTD if I ever want another hassle free sale. Thank you for your punctuality, politeness and COVID secure practice

L. H.

We recently purchased a new Ford Transit from Andy after a long search for a second van. The service and after care from Lane Pearson was second to none and would highly recommend Andy and his team. We will definitely use there services again for all our cars & vans. Thank you once again from Allen & Leon at A&L Building Services Ltd

J.

Over the years we have always bought our cars from Andy for two very good reasons, personal service and first class advice. We have taken delivery of a Mercedes C class estate on Andy's strong recommendation, and despite some reluctance on my part, I wanted a Volvo estate, but having now owned the Mercedes for a month we could not be happier with the purchase. Well done again Lane Pearson

h. w.

We have just purchased a C43 from Lane Pearson and we couldn’t recommend them more highly. We were put under no pressure at all to make a decision and Andy was highly knowledgable, helpful and friendly from start to finish. The car was immaculate and the aftersales treatment was incredible. Thank you Andy.

S. B.

I would highly recommend Andy and his team at Lane Pearson. Fantastic service from start to finish. After months of searching for the right VW Tiguan through VW dealerships I wasn't getting anywhere and in general their service and interest was dire. I'm so glad I came across this one at Lane Pearson, Andy made the process extremely easy and gave me good advice going forward. So to sum up I wouldn't hesitate to recommend anyone to Andy - loving the car its great! Thanks again.

D.

I was very overwhelmed with the service I received even from the very beginning when discussing details of the car over the phone. They made my decision very easy. Once I arrived the owners were very polite and friendly and made me feel very welcome. I was highly impressed with the company and I fully recommend without hesitation purchasing a car from them.

B. Y.

Andy Lane and his team at Lane Pearson Automotive are the GO-TO new and used car provider in the Southwest. Once you purchase a car from Andy and receive the customer service and after care that he provides, you will never go to another company. Thanks Andy, can't wait for the 2021 Golf R.

D. W.

What a fantastic experience from the first email to collecting the car. I cannot recommend enough. Such an easy,smooth purchase I was a little bit nervous buying a car pretty much blind due to the current covid restrictions but my worries were put at ease. Very happy with my new Mercedes. Thank you Gareth and Andy

T. A.

After a pretty shocking experience at a BMW dealership, I fell in love with a BMW being sold by Lane Pearson. Made an initial enquiry and spoke with Louis. Wow, having been looked down on by BMW, it was a refreshing to be treated with respect and a genuine level of customer service that exceeded all expectations. Louis was very helpful, knowledgeable and didn’t mind answering all of my questions. He also judged my knowledge of cars very well and simplified some of his answers without making me feel silly or inadequate. I asked to visit a couple a days later to view and test drive the car. Louis emailed me the day before to confirm I was still coming. Sadly, financing the car caused me a few problems due to banks being cautious through Covid so I called Louis to advise that I wouldn’t be able to make it and the reasons why. He listened and then suggested I speak with Andy. Andy kindly took me through the finance options available with him and I found that the APR was not that much higher than what my bank was offering. So, my visit was back on. Made the 100 mile journey to Bristol and was welcomed by the lovely Jan. I was slightly early and Louis and Andy were out doing other business but Jan made me feel comfortable, she makes a great cup of coffee too. Louis arrives and takes me to the car. He shows me around and once again spends time answering all my questions, showing me what all the buttons did and accompanying a test drive. There was no hurry. I was able to test drive the car in built up areas and on the motorway, what a treat. On returning, everything was easy, no pressure, no hard sell and plenty of time to talk everything through. Of course I bought the car! This is my first big investment in a car and the whole team but more so Louis made the whole experience one to remember. Working in the leisure industry myself, I expect my team to have impeccable customer service skills, it was an absolute pleasure to deal with a company with the same ethos. Must also point out that the company were very Covid aware, everything was sanitised and masks were worn. A big plus for me! Would highly recommend the team if you’re looking for a relaxed, professional and customer focused experience. I now plan on taking my gorgeous car back to the original BMW dealership I visited and letting them know they lost a sale due to judging a book by its cover! Hey, may even wear the hat Andy gave me :-)

E. B.

Purchased a car from the team at Lane Pearson recently and can only sing high praises. Excellent customer service from start to finish - really took the time to understand my driving history and what I needed to do to ensure that the car I was interested in would absolutely suit me - and it has! Post sales service is exceptional. Would totally recommend Lane Pearson.

T. G.

If you want a large forecourt full of cars, and slick salesmen to go with it, then you had better go somewhere else. Easy going, relaxed , very knowledgeable well informed guys. Andy could not have been more accommodating . Discussed my requirements, secured vehicle, bought vehicle, perfect. Wish I'd found them years ago.

S. R.

Just purchased high spec Land Rover Discovery from Andy & Gareth. Top motor from a top team, thanks for making this a seamless,enjoyable and yet professional experience. Good to see old fashion values and motoring knowledge are alive and kicking at Lane Pearson ......Steve

T. V. S. U.

As a business we prepare some vehicles for Lane Pearson and on this basis we are confident that the vehicles sold here are of the best quality possible for a pre owned vehicle. We do comprehensive works on the vehicles using correct repair methods, no SMART repairs or quick touch ups.. If ever we recommend a repair it is generally completed. This is a business based on relationships and morals, targets for multiple sales are not what Lane Pearson is about. These guys are one of the very few garages we will work for based on the above.. The team has extensive knowledge of the motor trade and try's to do everything it can to not be like the rest..

G. V.

I purchased a Mercedes A-Class from the team at Lane Pearson Automotive, an absolute pleasure from start to finish. Their customer service was beyond reproach. Nothing was too much trouble and I was kept informed and up to date on everything that was happening. I cannot recommend highly enough.

N. W.

Never thought I'd say this about buying a vehicle, buy Andy and the team made this a genuinely pleasant experience. There's no hard-sell or pressure, just a genuine interest in making sure you leave as a happy customer. They gave great advise on paperwork and legal requirements and were patient and personal. Highly Recommend Lane Pearson for car purchasing without the hassle

J. H.

Myself, family and friends have bought multiple cars from Andy@Lane Pearson for well over 20 years, his customer service has always been fantastic and consistent throughout. When I recently dented my lovely car a couple of weeks ago, a car I'd bought from Andy a few years ago, his instant support and personal introduction to an amazing body shop confirmed once again his genuine commitment to adding real value. Rare in this day and age. Thank you Andy.

I. T.

I have purchased 5 or 6 cars from Andy and the reason I keep returning is the excellent service I receive from him and the team. From the very first car I purchased he has ensured both my wife and I have been happy with the cars we've purchased. Will continue to use this top class dealership. I could not recommend highly enough!

A. M.

Great deal and great service. I can't recommend Andy Lane and all his team at LP highly enough. The personal (and ongoing) service you want from an independent dealer but with a fantastic deal too (better than any of the dealerships I spoke to). No wonder all of their customers return to buy their replacement vehicles.

P. O.

We recently bought a lovely car from Andy at Lane Pearson. Very pleased with everything, nothing to complain about! And thank you for the lovely hamper of goodies you gave us, much appreciated. We would definitely buy a car from you again, thanks again.

A. H.

Lane Pearson have supplied and arranged finance on Range Rover and BMW cars for me, as well as supplied countless cars (>12 cars) to family, personal friends & business associates I have introduced - due to my satisfaction. If you want to find that dealer that takes ownership of your requirement and delivers beyond it - then Lane Pearson is it. When you meet Andy (Lane) the MD who has set the culture, you really feel he is the sort of guy that is kept awake at night if he does meet your expectation. This is a growing owner managed business that really cares and doesn’t screw things up by employing people who aren’t aligned with their core values. I would have no hesitation in recommending you put them to the test!

N. M.

I can highly recommend buying a vehicle from Lane Pearson We travelled up from Kent and were not disappointed with the vehicle he was advertising it was everything that he said it would be. The staff there were all so welcoming and helpful they made it a very enjoyable experience. On the test drive we were shown around the huge city while getting the feel of a new vehicle.You can buy from Lane Pearson with confidence knowing that you are getting a Quality vehicle.

P. W.

Patience is a Virtue I had extended my exchange period with my current vehicle by 21 months and Lane Pearson had recommended two vehicles for consideration, in this time scale. Early December, I received the call to confirm a vehicle is in stock and ready for viewing and in the next couple of weeks, test drive with Louis, second viewing with Andy, car financed to budget & collected last Thursday, valeted & gleaming for drive back home. Faultless customer service from all the Team at Lane Pearson. Happy 😊 Customer, say no more.

G. W.

The first thing I feel compelled to say is that this was a refreshing car buying experience, right from the first email. I never once felt pressured; I never felt I was being fed a line; all the information received was accurate and to the point and the car was as good as explained. I wasn't at all disappointed, as they said I wouldn't be. From my interactions with Andy, the owner, I could tell he really is in to his cars, not just into selling them which was a plus for me. When viewing the car I never felt rushed; I was given space and the test drive I went on was a very decent one, giving me plenty of time to get acquainted with the car and a route tailored to test they type of car I was looking at. Throughout the process I was thoroughly impressed with the customer focus, negotiations were easy and despite paying the sticker price (it was well priced) for the car, I still felt that I'd left with a good deal. In summary, a joy to deal with and I'd recommend to anyone that if Lane Pearson has a car you're interested in you make the journey and take a look at it, you know, once you've called to make sure they still have it of course.

B. T.

Purchased a brand new Ford Transit Custom through Lane Pearson and the whole experience - from start to finsih - was impeccable. Andy and his team were professional, personable and extremely knowledgeable. Looking forward to working with them again. Would highly recommend Lane Pearson.

N. L.

Recently bought two Transit Customs from Andy at Lane Pearson, never met Andy before but he was recommended by a fellow friend. Really happy with the service and communication we received. We will definitely be getting our next vehicles from here.

D. T.

Excellent customer service with old school values. First class vehicle presentation - couldn't be happier. Great people who made the whole purchasing experience a pleasure.

S. K.

I recently purchased a 5 series BMW from Lane Pearson. The service from Andy and the team was excellent - friendly, efficient and reliable. I would definitely use Lane Pearson again - highly recommended.

A. B.

I went to see Hyundai Santa Fe Automatic 2016 model. It was just 15 mins in closing of their office. Mr Andy Lane was helpful beyond limits & kindly offered me to test drive the car. He told me that he will wait for me & no need to hurry. I drove this car & found it a super star. It had all modern day gadgets. It was very spacious. It was really smooth & enjoyable drive. I went back after long time & Mr Andy did not pose any questions about my delay. I told him that I have a small family & only point which was not in favour was that the car was 7 seater ( I didn't know about it before viewing the car ). He was very considerate & agreed with me that a 5 seater will be good for me. I will highly recommend this place & this car ( if someone is looking for 7 seater nice family car with all comfort & gadgets of modern age with automatic gear ). I will suggest to drive this beauty & then decide. At end I will say that Mr Andy Lane who attended me and runs this family business is a wonderful person who keeps customer's comfort & needs at top of his aim to sell the car. We don't find such humble & great characters in excess now a days.

J. M.

Travelled to Bristol from Berkshire last weekend and purchased a car for our daughter. Dealt with Andy throughout who was very helpful and knowledgeable. Excellent service and would highly recommend

М. М.

Amazing team and great service from Louis and Andy! Took great care, were very helpful during the test drive and handover process. Fantastic after care as well. Guys are very passionate about the business and ready to help with all the questions and queries. Thank you guys for introducing me to my first car :)

G. H.

We bought a VW transporter camper van from Lane Pearson around 9 months ago. They were brilliant- no hard sell, let us test drive it a few times and the van has been brilliant. The guys are friendly and helpful. Definitely recommend them if you are in the market for a new vehicle.

P. D.

Andy and the team at Lane Pearson were absolutely awesome throughout the purchase of the vehicle. From first contact, to collecting me from the airport to final handover. All done with a professional approach. I would highly recommend Lane Pearson for new and used sales. I have engaged with andy and the team to look for me a further vehicle to which I’m confident he will find.

L. M.

Back in July, I was looking to swop my 10 year old diesel Blue Motion Polo for a petrol car but hoping to find another VW Blue Motion . Trawling the web ,I found Andy's site and a tempting car with sun roof, so went to view. What i really appreciated about this company was that there was no pressure to buy this more expensive car, which I shouldn't have been looking at really. I was given test drives for it and another less costly model, then found out that Andy could trawl the nation to find me exactly what I wanted,. There was no hurry and plenty of time to discuss the matter. In a very short time, Andy had tracked down a 2016 VW just what I wanted, in tip top condition with low mileage, and at a very fair price Even better, he accepted in p/ex my 08 reg car, warts and all, which saved me the hassle of selling privately. . All done with much warmth and many cups of tea! It;s easy to miss the garage, as it is tucked away near the Enterprise Car Hire plot but with eyes peeled you will find it! I cannot recommend Andy and his team highly enough. The most pleasant car purchase in my life!

M. T.

Fantastic service from Andy and his team. I recently used them to sell my VW Campervan which was easy and thus brilliant for us with a young baby and toddler running around. They looked after everything for us and gave us plenty of notice for viewings etc all at their premises and gave us the price we asked for. Have also used them to sell our BMW and Maserati, again absolute pleasure do work with them all. Just waiting to pick up a VW Golf R estate from Andy and the team, this has been a great working project together as they didn't have one in stock that met my requirements and budget, this wasn't a problem for Andy who quickly sourced one that I liked and its in preparation as I write this. If your looking at any car related business make-sure you contact them first for that great customer service and quality cars.

r. n.

I have been a customer since 2007 and have bought six cars through Andy and the company, always offering value on purchase price and trade in, often on the same vehicles from purchase to trade back. Cars are always tip top condition and specs and service from the team is also top drawer! highly recommended.

R. J.

Excellent service I sold (Audi S5) and bought (Audi RS6) my car through Andy. Brilliant advice provided when asking question on cars that I wouldn’t of thought to ask. Very professional and would highly recommend. Thanks again for making this experience so pleasant

H. a.

Re VW Amarok 4x4 pick-up. Big thank you to Louis at Lane Pearson. Great advice during the initial enquiry, followed up with real flexibility on the demo, how many companies would allow a test drive with a caravan on the back? Lane Pearson did. But you don't know how good the "customer service" is until something unplanned happens. In my case the lock failed on the Truckman rear canopy. Not a problem, new part fitted within 48 hours, and that included waiting for the part to be shipped from manufacturer. 5* yes, without hesitation, I have experienced Lane Pearson delivering on promises - thank you. Oakleigh

J. C.

We sold our car during the lockdown. It was safely done within the guidelines of social distancing. Such an easy process from start to finish. Husband drove the car in mask and gloves to the garage and the owner was grateful and respectful of the guidelines too. Such a great company. Wouldn’t hesitate going to them for our next car.

T. R.

Great buying experience. Test drive was on a well thought out route and allowed us to really get to grips with the car. Not pushy and no pressure. Ray collected us from the train station as we travelled down from Swindon. This is real customer care. All staff were very friendly. We even got given a hamper which was a really nice touch. Defiantly recommend.

B. T.

Went down to Pearson Lane to take a look at a VW Amarok Andy had on the forecourt. After taking a look around it I went into the office for a chat. Andy is a really nice guy and a genuine person. He allowed me to take my time looking around the vehicle and answered every question I threw at him about it. There was never any hint of trying to force a sale on me. He was brutally honest about every thing (service history ect) but also extremely polite. Which is refreshing in such a ‘cut throat’ society today. It didn’t take me too long to make my decision, once decided, the admin side of things was a breeze with Andy and Jan communicating both by email and phone calls to make sure all was on track. I drove away the following week in my new truck with a huge grin on my face. One thing I will say about Pearson Lane is they do not sell inferior vehicles. You will get an outstanding vehicle with exceptional service from Andy and his team.

J. N.

Recently bought a car from Andy and I am more than happy with my purchase. They couldn't have been more helpful, even went as far as Lewis checking the car would fit in the garage for me, which put my mind at rest. The customer service was great, many thames to you all. Kelvin

j. H.

Great range of quality cars, all pristine and well prepared. Excellent sales approach, helpful but not pushy and real attention to detail. An absolute pleasure to deal with all at a Lane Pearson and I’m delighted with my new car. Thanks to all concerned.

N. C.

Andy, Gareth and Louis were great to deal with throughout the entire process, from initial enquiry, to viewing, test-driving the car, to finally purchasing! Enjoyable experience, no-pressure, comfortable atmosphere. Honest, transparent, friendly, and importantly, enthusiastic with the sales process. Very pleased with the car, it's great fun! Highly recommend Lane Pearson!

E. M.

Fantastic service from start to finish! Cannot thank Andy lane enough for his attention to detail and service. I purchased a used Kia Sportage for the wife as a surprise birthday present, Andy helped me surprise her by delivering it to my house! The car is stunning! Thanks so much.

M. J.

Highly recommend Lane Pearson, after them being recommended to me by another satisfied customer! Everything was smooth and made easy for me by Andy and team. They managed to arrange finance and get me a new car in a really short timeframe which I’m really pleased with.

M. L.

Andy and the team at Lane Pearson Automotive Group look after our fleet requirements. They are extremely helpful in fulfilling our needs and always go the extra mile with regards to customer service and our expectations. Andy can work with any requirement that you have, and can tailor a solution to suit your budgets, time constraints and needs in general. Keep up the good work LPAGLtd...Marcus Lynes - Director - Shire Integrated Systems Ltd

K. S. F.

What an awesome experience. Andy, Jon, Louis and the team are so genuinely helpful and professional and made the experience quite exciting. All their vehicles are immaculate and well cared for. I absolutely love my car and will definitely be back. Thank you!

P. D.

Very impressive from start to finish. I sold my car (VW UP!) directly to them and Ray was brilliant. Really helpful, accommodating and no messing about. Complete hassle free service and a great price offered too. Without any hesitation I would strongly recommend.

M. H.

We recently purchased a VW golf off Andy and his team. They went above and beyond helping with issues with the finance providing curtesy car when required. Absolutely highly recommend.

M. E.

Called in to look at the cars and Volkswagen vans they had for sale. They were very helpful and knowledgeable about the vehicles they had there and offered to find a vehicle for me if I couldn't see what I wanted there. They were able to offer finance packages as well and we discussed the options which suited me best. Will go back again

S. C.

Smoothest used car purchase I have ever experienced! Car was well-sourced by Andy and perfect spec for my needs. Would definitely use again with confidence.

D.

Bought a car from Andy last month and am very happy with my purchase. The customer service was great. He is easy to get in touch with. And the car is in excellent condition.

A. S.

Couldn't have wished to have bought a car from a better company. We were made to feel welcome and staff were extremely friendly and attentive from the moment we stepped in to the office untill the moment we drove off with our new car. After sales service was also first class. A pleasure to do buisness with.

B. P.

Very pleased with my purchase from Lane Pearson! Louis was my initial contact and was not your typical "salesman" - zero hard selling, answered all my questions and made buying a car as simple as it could be! A wonderful group of people and would heartily recommend to anyone looking to get in touch with them and see what they can do!

R. F.

Lane Pearsons is a great automotive company whether your selling or buying they are very easy and flexible to work with. They allowed me to find a new car before I handed my car over to them and the transaction was quick, easy and hassle free.

J. S.

Last week i needed some advice to either re-finance or trade -up. By return i had a range of options and within 24 hours everything was sorted - all whilst Andy was out of the country on holiday - as ever, the team at LP go "above and beyond. I cannot recommend highly enough

L. C.

Just bought my second car through them and I’ve had another fantastic experience. They will help you find exactly what you’re looking for and the whole exchange runs smooth. Friendly, patient and informative - I’ll be back again. Highly recommended.

N.

Traveled from London to Bristol by train very professional and great courtesy pick up from station and taken to the office via car we were going to buy, awesome and fantastic people and treated with utmost respect and would definitely recommend was great purchase and we'll worth the time in traveling no problems what's so ever

r. l.

Purchased a lovely Vovlo xc60 r design from Andy.An excellent buying experience but it was the wrong vehicle for me.Andy went above an beyond in helping me out and had the Volvo back I couldn't of asked for a better outcome and have genuinely met a true gentleman Thank you.

S. B.

Great service from start to finish with Andy and his team. No pressure sales and the quality of the cars were pristine. Andy even came in on a Sunday to hand over the keys! Would highly recommend a visit.

g. h.

Lane Pearson were amazing help throughout the whole process of purchasing my new car. Great advice and will definitely be using Lane Pearson in the future!

G. W.

Really wanted to like this dealer but despite it saying was open, there was no one there. A padlocked door wasn't particularly inviting and a multitude of other unconnected businesses on the same location (hire car and car repair shop) make for poor parking options. Staff were ok on the phone when we finally got in touch but I won't be making a special trip in the future without checking ahead - wouldn't think twice about just rocking up to a main dealer so I guess this might be the norm at a smaller one. They really need a new location to themselves.

V. A.

Great service provided by Lane Pearson, Andy in particular. The whole process of buying the car was arranged professionally and efficiently. Thanks.

R. K.

Andy and the rest of his team were terrific to deal with. Good communication and great customer service. A very professional company. It was great to deal with this family business, I can't recommend them highly enough.

d. w.

Thank you Andy for all your help with the purchase of our new vehicle. You made the experience smooth and simple with your fantastic customer service and thanks to the rest of the team for their help.

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