Reviews of Sytner Jaguar Bristol. (Car Dealer) in Bristol (Bristol).

Sytner Jaguar Bristol

209 Reviews

130 Comments

Car dealer

Jaguar dealer

Merlin Rd, Cribbs Causeway, Patchway, Bristol BS10 7SR, United Kingdom

Description

Information of Sytner Jaguar Bristol, Car dealer in Bristol (Bristol)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Sytner Jaguar Bristol

Popular times

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Reviews of Sytner Jaguar Bristol

D.

Very positive experience Dealt with Marc Cliff salesman who found my ideal evoque. Sent me a lovely walk around video of the car. The trade in was smooth as all done during Covid. A few issues with the car that were rectified quickly. Would recommend

N. M.

Great service from Jack Gallagher in the parts department. Always very friendly and extremely helpful. Look forward to doing more business with you in 2022. Thank you from Roberts Hill Sports Cars & SUV’s.

C. M.

I recently bought what to me was a dream car. At 24 (23 at the time and looking it ) you don’t really get taken seriously in high end dealerships. It was the exact opposite walking into this stunning new dealership. I was booked in with Neil ( a true credit to the company, one suggestion call him don’t email 😉) . WHAT A PLEASURE it was to be greeted and taken care of by such a genuine bloke, he listened to everything and helped me find the right car, no question was too much and I was not made to feel I was wasting his time and that proved beneficial to him as a couple of weeks later I bit the bullet and went for it and I will be honest the car I bought was by no means the cheapest with cars near identical ( around a £3,000 less ) but the service received reassured me that there is a reason for that price difference.I also went for GAP insurance ( for a cash purchase it makes complete sense ) and the paint protection which does wonders. Due to the cars age sometimes issues arise so I booked the car in to have this looked at. I had a bit of a list to look into and Kiren the chap dealing with my car was more than happy to look into everything. 1 was a sensor issue which unfortunately was not covered under warranty due to it being slightly corroded, understandable but they still treated it and what’s more did not charge me for the diagnostic test, I which I had already factored into my bill so to have this wiped was a great surprise. There was some damage to the under tray, now I understand it takes time to get parts in and organise etc and I explained that I was in need of my Car ASAP due to me having to Uber to work at the cost of £45 a day, they understood and got my car to me as soon as they could ( 2 days after getting it in ) and will rebook me in to get the tray done again free of charge !!! Wow I have never had this level of service from a main dealer much less than a luxury dealership at that !!! I have to say a personal message to Kiren hopefully you see this. You have been the best service member I have ever spoken to and dealt with, any work I require in the future I will be asking for you personally, if you could also email me ( or call if my email isn’t on file ) and let me know you preferred drink is I will leave these on the back seat for you when the car goes back in. Neil I will be calling you next weekend for the same reason ( I apologies for the delay it has been a busy couple of months) I do apologies for the lengthy review but after reading some frankly whiny reviews I feel it to be necessary, yes this is a car dealership for luxury vehicle’s the standards are very high, you are taken care of and treated properly just because they do not roll the red carpet out for your ego does not mean they are sub par. You have a customer for life and if all goes well that will be a long time, my partners next car will be through yourselves and we will continue down that road. Thank you very much and see you all soon !!!!

N. P.

Superb service from both Vanessa Yan and John Bright throughout the process keeping me regularly updated. After sales has also been brilliant. Can’t thank them enough.

K. R.

My experience of buying a Jaguar F Pace with Sytner in Bristol was fantastic from start to finish. Vanessa Yan was amazing at her job and provided clear and honest answers to any of our concerns. I have no hesitation in recommending Vanessa and Sytner as a company.

P. d. C.

Have purchased many vehicles over my time from Land Rover Bristol, and had a fault with my headlight on this particular car, I turned up unannounced and was greeted by an acceptional pleasant Lady named Ellie who could not help me enough, she arranged someone to help me with my car immediatley while I awaited in the waiting area and was made a fresh cup of coffee and I then left with full beam and a beam on my face. Thank you Ellie for arranging this so quick as I was on my way to London!!

M. G.

A great experience at Guy Salmon Jaguar Cribbs Causeway. The whole team were excellent and very accommodating providing me with an office to use at different parts of the day.

G. W.

My welcome at jaguar Bristol was excellent after a very nice reception lady called Ellie and Sam from the body work shop department took time to make sure I was very well looked after while waiting for my hire car to arrive.

P. D.

Lost wheel nut lock key on XE, don't bother going to jaguar, outrageous fee's, and they don't keep records of key codes, having said that, the guy from stores was polite and somewhat helpful when I bought standard nuts (at double the price)

C. L.

Nice dealership but the last couple of times I have used it there has been a long delay when collecting the car after the service.

D. D.

Very helpful. Not your normal salesperson. I had car delivered which was good for me as a busy person.

R. B.

Excellent from start to finish. I bought a car from the Bristol Jaguar and everything went so smoothly. I delt with Chris Alan and he was fantastic from start to finish. Everything was fluid and easy. They kept me up to date with every step personal videos emails etc. The car was delivered to Newcastle without a hitch. I highly recommend them and will use them again in The future

C. H.

Struggle to get through on on the phone always a wait time. Then when you do get through the department your trying to reach is busy so you get cut off! I know its not the staff fault as they are probably under staffed but really poor service from Jaguar as a whole. Working in dealerships before we always aimed to answer a call in 10 seconds and had the staff levels most of the time to fulfil this.

D. C.

A very pleasant experience. I stopped on my route home, and enjoyed a lovely brunch and coffee. Very friendly staff, with produce available to purchase for home use, as well as for eating in. Highly recommend for a Brunch, coffee and cake break.

M. T.

Amazing service form Chris Allen and John Bright made my experience with them so enjoyable. Chris was very responsive and even sent me a video of the car I enquired about within an hour of my phone call. I then got a video of my car on the front ready to be picked up. Nice touches. John was superb in helping sort out Gap insurance and all the back of house matters Would happily but from them again

T. E.

I would just like to thank Mark Cliff for an excellent service he provided excellent knowledge excellent hand over

I. M.

I would just like to say a huge thanks to Neil for the top service from the first phone call to the delivery of my new F-Pace300 sport. Stunning car. This is the first time I have bought online and I was a little hesitant to say the least but from start to finish they made it so easy. Thanks again. Top marks to you all.

S. M.

Excellent preparation of my car prior to going into and returning from the service bay in accordance with the new CV-19 risk assessments. The dealership was well laid out, however some visitors were not too aware of their 2m distancing whilst in the marked zone by the service advisor's desks. Perhaps a partition would be helpful? The staff were very helpful and understanding considering the new arrangements we are having to follow. We are all having to make big adjustments. Well done.

P. W.

Had to get a repair done to the boot latch of my car along with some other work. Team were excellent, got me in within 24 hours, all sorted. Kept me well informed during the investigation and works, special thanks to Philippa and Erika for their fantastic service.

D. W.

I was dealt with by a chap called Sam who was super-helpful throughout the whole process. Our F-Pace went in for repairs. Communication was good throughout and our car came back looking like new.

M. S.

Fantastic experience buying through Guy Salmon Jaguar, Bristol. Owen and Tom provided an exemplary service and were always willing to go the extra mile, quite literally in some instances. They were incredibly quick to resolve any issues and I couldn't be more happy with my new vehicle.

H. W.

Today was the first time I've used Guy Salmon Jag. The Covid measures are really good and I felt that the precautions were focused on the welfare of the staff. Public enter via a one way system and there is hand sanitiser on the desks. When you hand over your keys they are sterilized. Then when thet are handed back there is no contact. Really well done. With regard to the staff, everyone was friendly, professional and chatty. Philippa you were a star. The car service was filmed and sent to me. I do like that. Thank you Brendon. I felt happy and comfortable and look forward to my next visit. (If only to get my car washed).

J. T.

Sales manager very helpful. Excelent.

J. B.

The service from Konrad has been absolutely superb. An excellent member of your staff, Christine, always has a smile on her face and makes me feel very welcome. I am so pleased with my car I will definitely be back to order another one!

M. K.

Highly recommend Guy Salmon Jaguar, Luke was friendly and helpful throughout with good communication during the day whilst the vehicle was with them. They have appropriate Covid secure measures in place and as a result I felt comfortable being on the premises. They will definitely have my return custom going forwards.

R. L.

I've been a customer of Guy Salmon Bristol for over 10 years, for all of my servicing needs and also new tyres , they really can offer great prices on tyres also, so try them also. The service team are fantastic, Erika Bliss and her team really do go that extra mile and it's always an absolute pleasure to be greeted by them. Great job !

P. D.

Excellent service - as always - but especially during Covid. A huge thanks to Erika for a special "contactless" service. A quick phone call the day before and she was waiting as I arrived. I opened the car and left the keys in it while transferring to my wife's car while mine was sanitised and whisked away to the workshop. Similar arrangement on pick-up, all executed flawlessly. I can't thank you enough.

J. M.

Erika Bliss, leads the servicing team. She is excellent. Always helpful and first rate. She has looked after my cars for 10 years and can't fault her.

C. M.

A brilliant experience dealing with Chris Allen, I wanted a certain spec in my E-pace which i found but it was in Bristol and we live in Lancashire, Chris went above and beyond the call of duty delivering it to us which made life a lot easier. Many thanks Chris. Will call in to catch up next time we visit family in Keynsham.

I. T.

I had booked my car into Bristol and confirmed the booking the day before, the appointment, as some warning lights had come on, but on arrival my booking had been made with Guy Salmon Thames Ditton. Erica managed to book me in for that day, and in addition to regular updates, I was well looked after by the team with coffee and biscuits. A real case of delivering and exceeding expectations. Highly recommend Guy Salmon Ltd .

j. T.

Highly recommended dealership, seamless purchase and we didn't feel pressured. Hayden was helpful, approachable and nothing was too much trouble. Great support after the purchase too with learning about all the new gadgets!

D. B.

Very covid secure and very pleasant experience. But giving me a car with 30 miles left in the tank with the warning on already was a bit harsh.

r. p.

What a pleasurable experience I had whilst dealing with the Guy Salmon Jaguar dealership in Bristol. All the staff were most helpful from start to finish, although I must give special mention to Roger Miles who made the process of purchasing my first Jaguar a stress free journey. I was more than happy with part exchange offer on my old car and despite having a slight hiccup at the beginning of the negotiations, Roger proved more than capable of sorting the problem out. Again many thanks for the enjoyable experience and I am planning to contact Roger at some point in the future letting him know how I'm getting on with the car!

M. S.

Popped in and had a great experience testing the I Pace, Osama was very knowledgeable on the features, and thanks to Tom for organising.

R. D.

I received excellent, friendly helpful customer care from Erica Bliss. She not for the first time made what could have been a mundane occasion into a nice enjoyable experience.

T. S.

State of the art Landrover building backed up by experienced friendly staff. The coffee is pretty good as well

D. P.

** Edit post service : Erika was managing my personalised service experience with Jaguar. The team went out of their way to drop me at my work place after handing over my car for service. They also put in an extra day to get my car a FREE Infotainment System upgrade (enabling Apple CarPlay and Android Auto). The service experience was as good as my experience with the sales team, if not better. Can not get any better than this for sure!! ** Buying a new car is always a big decision. I was leaning towards German cars until I started digging deeper into Customer Service and after-sales support. Guy Salmon Jaguar stands way ahead of the rest in this space. Right from the minute you walk into the dealership until you drive out in your car, the experience is flawless. Konrad was a great brand ambassador for the dealership. Konrad explained every aspect of the car and purchase in great detail, walked me through the features during the test drive, contacted me on email/voice mail/video message to clarify my queries, kept the car ready for collection exactly on time and when I ended up getting late, accommodated me at the time I requested (worrying all along bird droppings might ruin my immaculately prepped car 😀). Even introduced me to the person in charge of service which is not due for the next two years. Overall, the best experience I have had buying a car so far and a highly recommended team/dealership. P.S. Thanks from my son for the Jag cap.

J. A.

Assisted by Luke from the service department who was knowledgeable and enthusiastic in his job. Helped me with a number of queries and always found the answer even if it meant ringing some one. Would have no hesitation in recommending Guy Salmon , a first class dealership. Well done.

R. R.

A massive thank you to the team at Guy Salmon, especially Luke, who dealt with the emergency repair to my car and return to the road in record time. Great customer service and extremely good communication.

A.

I have just collected my new E-Pace today and can't rate Guy Salmon Bristol enough. Having dealt with the big brand German dealers over the years the experience here is way above them. From the minute you walk in you know that you are going to be looked after. Lovely warm welcome from Christine on the reception desk to meeting Alvar who dealt with us right through the purchase. He is the most accommodating, affable and knowledgeable sales person I have ever dealt with, who clearly takes pride in what he does. I can't thank him enough for everything he has done. Sorting all the financing with Jo and John was so easy, made everything clear and easy to understand and very reassuring that again, they knew everything about what they were selling. The fact I know 4 people on first name terms tells you how friendly and personal the service is... I can't name anyone at Audi or VW. Thanks again to Alvar and the team.

P. R.

Really excellent experience dealing with Konrad and his colleagues at Guy Salmon Jaguar Bristol. Friendly and courteous with a meticulous attention to detail. The buying process was straightforward and the collection of what was a superbly presented XK was a real delight. A small audio lead was missing and Konrad went the extra mile, sourced a replacement and had it in my hands extremely quickly. It worked first time! Buying cars can be stressful but after very positive involvement with the GS Bristol team I have full confidence in this dealership. Paul Ratcliff

N. L.

Good service from John and Konrad. The dealership still has a personal feel to it which is lost on some of the larger Jag dealerships. Followed up with a courtesy call - nothing negative to say. Thanks.

M. P.

My reviews of dealerships over the years have not been favourable however I want to change this with immediate effect. I cant speak highly enough of Guy Salmon Bristol. I went in with an issue on Tuesday after a high street tyre company expertly stripped the wheel studs on my F Type. With an urgent long drive ahead of me and only 3 studs holding my wheel on Guy Salmon booked me in immediately and warned me that this could be large job that needed a whole hub replacement. Bracing myself for most of the day I finally found a dealer that does not create the opportunity to make a meal from misfortune... they fixed without costly replacement parts and got me back on the road again after 6 hours without a huge bill. Following my last issue with Inchcape Jaguar York JLR must recognise customer service and engineering knowhow over glamourous showrooms! Keep it up Guy Salmon Bristol... you have restored my faith in honest dealerships and also the Jaguar brand. Thank you.

A. M.

I've previously bought an XE from here and had a nice, un-pressured experience 3 years. I've recently purchased a XF and nothing has changed, the service is still excellent. Also thanks to Roger and Lewis and the service team for making this possible

J. O.

Buying a car during Covid made easy ...... Thank you Lewis for your help and advice and even a video inside the car showing how to use the many gadgets before purchasing my car. Excellent customer service.

J. D.

I was so pleased with my F-Pace that I decided to change to a newer one. I dealt with Alvar who made the change go smoothly. He was friendly and informative throughout the whole process, and I would strongly recommend Guy Salmon for all their staff.

J. C.

Recently purchased a Range Rover from Guy Salmon, salesman Aaron Baker. A couple of months later found ourselves in need of a vehicle for our daughter. Contacted Aaron to discuss our needs, within a few hours he had located a vehicle, returned to me with spec, pictures and a short video. I viewed the car, it was exactly as per our needs, and purchased it. I would highly recommend Aaron, he is highly proffesional, well presented, knowledgeable and sympathetic to your needs, he is an asset to Guy Salmon.

K. A.

Well, what do I say? The XE 300 sport is a fantastic car and living up to expectations. Alvar and Joanne made the whole process straighforward and relaxed, no high pressure sales here! I would recommend popping into the showroom and seeing for yourself. Thank you :)

L. D.

Sales team were very professional and made you feel like a valued customer

D. M.

Dear Mr Lewis Boreham, Tom and Craig. I have, after a long wait due to Covid 19 taken possession of my new EX P300 AWD HSE. It is very much appreciated that you "sharpened your pencils" and jumped over many hurdles to be able to supply me with the car that I wanted. You will be my first choice when I change my car again. The car itself runs perfectly, and thanks again to Lewis who helped today to sort out the onboard infotainment system.

B. D.

Absolutely superb customer service from Alvar in the purchase of a new F Type for my wife, with excellent communications and attention to detail throughout the entire process. I would highly recommend Guy Salmon Jaguar Bristol........and ask for Alvar!

M. C.

Dealing with Jan and Jo has been a pleasure and made the purchase of my new F-Pace an exciting and an enjoyable experience. The teams expertise and knowledge gives you confidence in your purchase and requirements. I call them The Dream Team! Thanks Ladies

R. R.

After dreadful service from Stratstone Jaguar Swansea,I visited Guy Salmon Bristol, from order to handover everything was perfect. Jan was very informative and helpful,and I took delivery of my car this week,highly recommended.

L. E.

Felt extremely safe in the showroom. Kept up to date with the service by Erika. Excellent service overall.

T. I.

Great XE buying experience. Alvar Lloyd went the extra mile to get the car I wanted at the right price. Would thoroughly recommend Guy Salmon, Bristol and Alvar in particular.

N. M.

Superb Sales support from Alvar LLoyd at Guy Salmon Jagua Bristol during the purchase of my F Type 3.0 coupe. The car was superbly prepped and ready and waiting. No fuss, no bother. Alvar had everything ready. Documentation all in apple pie order. Nothing appeared too much trouble. Alvar reflected the 100% professional & friendly service that I have known from Guy Salmon for over 15 yrs. Great experience. "Thank you" Alvar & Guy Salmon Jaguar Bristol. Oh, and "Thank you" Jaguar for the superb F Type - stunning design build and performance.

N. D.

Excellent Service Following a search of the website and highlighting two cars we liked the look of we set off to Guy Salmon Jaguar Bristol to see them. We spotted the cars on the forecourt and we were shortly introduced to Alvar Lloyd who expertly and confidently guided us through the big decision of choosing the right car. We test drove just one of the cars as it became clear, following Alvars information and spec of the cars, it was likely to be the one for us. From start to finish Alvar and his colleagues were very helpful polite and made the whole experience a very pleasant one ending in us buying not only a beautiful Jaguar as you would expect but an enjoyable shopping experience! We would definitely recommend a visit to Guy Salmon Jaguar Bristol.

C. M.

Conscientious and attentive personnel did everything they could to help me in my deliberations resulting in the selection of the Jaguar XE. I love driving the vehicle right from the off and can recommend the product and staff unreservedly.Special thanks to Alvar.

A.

Great service from Steve and Jay!

M. D.

Good service, well looked after by the team and they did a fantastic job with my car (including the gratis clean! Thank you) All in all everything I'd expect of a "prestige" car dealership.

w. l.

Fantastic service, would highly recommend, Owen got me a great deal, many thanks to Owen and the rest of the team

a. e.

Amazing service, very efficient and great communication. Thank you Luke for help and support in getting a repair sorted so quickly.

P. W.

Thanks to Lewis for making our Jaguar purchase on enjoyable one and for all his help. We are loving the car and would highly recommend.

A. H.

Looked after every step of the way, friendly staff and my Salesman Alvar was spot on. Would highly recommend Guy Salmon, purchased an E-pace love it.

P. C.

We didn't buy our Jaguar here, but the customer service they have given us is second to none, thankyou so much to Nikki Gear and her colleagues

m. g.

Excellent service from Roger Miles the salesman and the The Dealer Principal Simon Crane this dealership is a very professional outfit which compliments the cars they are selling.

B. C.

Courteous, helpful and clearly well informed staff and excellent work done on the car - a welcoming environment and impressive showroom - always a pleasure to visit.

J. D.

My friend , Mr Ford was very pleased with the service he received from you, in the purchase of his car, a big thank you to lewis.

P. W.

Thank you Lewis and all the team for your excellent service in challenging circumstances with COVID-19.

T. E. 1.

All good, looked after my car with pride & delivered exactly what it says on the tin with a smile.

b. m.

Very new building, friendly helpful staff, easy access for recovery vehicles

M. B.

I would like to just say of the first class service from Mr Alvar Lloyd at Guy Salmon, Nothing to much trouble very helpful and obliging.

S. G.

Really good to find a garage that listened and understood our requirement rather than trying to fit what they could offer into that requirement.

R. C.

An excellent and professional all round experience of having my car undergo 100,000 mile service.

R. D.

Lost the radio code on my jaguar. One telephone call to the service department and all sorted in minutes. Very helpful and professional.

J. T.

Friendly professional service. Good range of cars and always helpful to answer your questions

S. A.

Very good service from Erika Bliss can always talk to her and very knowledgeable and good advice

r. m.

A superb product from an excellent dealership, and staffed by friendly helpful people, all that Jaguar would wish for their customers.

S. H.

Great dealership , very professional service. Fantastic staff, amazing service from Jonh.

M. V.

Excellent service and quality of work. Thank you Erica and the rest of the team.

A. W.

All staff very polite and friendly nothing is ever too much trouble. Wonderful service

J. C. M.

It's Jaguar. Enough said. Great service, very friendly and efficient staff, my 1st option for servicing the car.

D. M.

First class service during difficult times. Very well planned out for the 'new normal'.

D. C.

Great service.

H. C.

Great customer service and nice receptionist. Lovley cars to !

S. D. R. L.

Louis Cassim was really good, attentive, knowledgeable and very understanding. He is a credit yo Jaguar

A. S.

My husband has no trouble here always willing to help and sort out any issues we may have

C. J.

As always, everyone is very polite, professional and efficient. No hesitation in recommending you.

T. P.

Sales representative Dilona Berjani made my experience fun and stress free. Thank you Dilona

S. B.

Stunning showroom super friendly staff, an all round great experience.

D. W.

Great service, very smooth. Thanks Konrad for all your help. DW.

A. W.

Modern facilities, quite an impressive building.

J. B. (.

Excellent service - carried out everything as requested.

M. B.

Very pleasant and knowledgeable people to deal with

m. p.

Helpful and friendly, shame the parts are so expensive 😁

S. M.

Great service from start to finish. Thank you owen

R. H.

A pleasure to do business with. The salesman, John, was very friendly and professional.

R. P.

Very helpful and friendly highly recommended.

C. O.

Outstanding Jaguar dealership. Can't rate them highly enough.

A. F.

Great service and a great product. A pleasure to deal with.

A. B.

Excellent service in difficult circumstances

G. D.

Friendly and helpful staff 👍

M. G.

Provided lots of help until way after closing time. Thanks

M. G.

They were able.to.sort my problem.

w. p.

Great staff couldn't be more helpful

S. C.

Reliable and knowledgeable, good service.

l. s.

Superb staff, excellent service.

A. H.

Very helpful, very informative and friendly

A. H.

parts department more then helpful

d. b.

Nicely laid out friendly staff

R. K.

Very friendly and professional staff.

N. R.

Very good and very helpful staff

R. F.

Great service from all staff

P. M.

Always good service.

K. S.

Good service and good communication.

J. B.

Friendly and helpful service

P. D.

Good friendly staff.

R. P.

Excellent staff.

M. R.

Great service

J. C.

Everybody's Dream

J. Q.

Very efficient

M. M.

Nice place.

P. K.

Bought a used XE from Jaguar having negotiated a very good price Had some issues with paintwork after I washed the car. Dave Barrett and Lewis Painter couldn’t do enough to help me address the issues. Whilst I’d obviously have preferred not to have the issues you find out about good customer service when things go wrong! Daves ethos of ‘I want you to be truly delighted with your Jaguar’ was much more than just words - everything has been addressed completely to my satisfaction to the extent my courtesy car for the week was a F Pace 5.0l V8 SVR!!! Outstanding service and would not hesitate to buy my next car from Jaguar

C. P.

(Translated) Purchased New Jag here (Original) Purchased New Jag here

C. B.

S. G.

M. T.

I. H.

V. D.

V. M.

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