Reviews of Volvo Cars Edinburgh. (Car Dealer) in Edinburgh (East Lothian).

Volvo Cars Edinburgh

319 Reviews

160 Comments

Car dealer

Volvo dealer

107 Glasgow Rd, Edinburgh EH12 8LH, United Kingdom

Description

Information of Volvo Cars Edinburgh, Car dealer in Edinburgh (East Lothian)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Volvo Cars Edinburgh

Popular times

Sunday

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Reviews of Volvo Cars Edinburgh

S. H.

Quality, Efficient and friendly service. Aaron was professional and friendly throughout, and called regular with updates. Delivered on his promises and a bit more. Would recommend Aaron and the dealership for any car purchase.

D. D.

Really enjoyed the experience at Volvo Cars Edinburgh with Peter. Originally I was going to buy a used car off a car supermarket online which claimed to hand select it's new cars, but after running the license plates to see the vehicle service and MOT histories I was left with a few big question marks over how these so called select vehicles had been looked after. Not so with Volvo Cars Edinburgh. Cars history looked well looked after and at a good price. So far so happy. 5 stars.

M. L.

Absolutely incredible service from start to finish from Jen. We cannot fault any part of the process - we felt well informed and all communication was excellent. Jen even went the extra mile and picked us up from the train station so we could collect our new car together. Thank you so much for making it such a pleasant experience Jen! We will definitely be using the company’s services again in the future.

A. J.

Fantastic service from Aaron in the purchase of our used XC90 for our family. Aaron could not have done more to help us and all without any kind of pushy sales behaviour. He allowed us to bring our child and baby seats and buggies to test out the car would work for us practically, then sourced us the perfect vehicle from one of the other branches. The icing on the cake was bringing in the date of handover by one day to suit us, which I think caused them to work round the clock without any fuss. Great follow up after sales service too from Aaron. Very happy.

K. C.

I found the professionalism and attention to detail shown by Jennifer was excellent from the start, there was an unforeseen delay with my car on arrival, but it was dealt with in such a way as to ensure my experience remained positive throughout. Very pleased, and would definitely recommend Volvo Edinburgh to anyone. Many thanks.

J. J.

Our sales rep Peter Malcolm was exceptional. He kept us informed and went above and beyond to help, and was friendly, helpful and knowledgeable. Nothing was too much trouble and no questions left unanswered. He was excellent and I would return to Volvo for my next car.

A. C.

Exceptional customer service at Volvo Edinburgh when handing over my new car. Aaron was excellent and took great care to explain all the car features - a first class all round experience. Highly recommend!

A. K.

Delighted with our new XC40, a joy to drive. First class handover from a very capable Jennifer. Made everything so smooth and incredibly helpful and knowledgeable with setting everything up for us.. thank you Jennifer 😊

R. B.

I cannot recommend Volvo Cars Edinburgh more highly particularly Jennifer Calderwood who dealt with my purchase. Not only was she incredibly helpful but also a joy to deal with. I couldn't be happier with my new car.

N. C.

Sold a vehicle on monday 31/10/22 . The Sales Controller Mr Stephen Roy was most helpful and explained the whole process. Great price and service from Volvo Edinburgh.

S. B.

Booked in for service. The service was exceptional. The courtesy car was waiting for me. I was kept informed of any issues during the service. The whole experience was first class.

A. C.

Very satisfied with the service received when purchasing my used car. Special thanks to Steve Roy, salesman, Stuart Mcintosh and Celeb who talked me though all functions of the car.

S. L.

My wife and I have just received our new C40 that we ordered back in March '22. The service we received from our sales person Aaron Scott from the day we ordered the car through to the collection on Monday 9th January was exceptional. He is a credit to Volvo Edinburgh and Volvo overall. Other dealerships and companies could learn from his attention to detail. Right from the start we were kept up to date with monthly phone calls (which i thought was just something that was said when we ordered the car and would not happen) with progress reports on our order. Never did a month go past without a call. Any questions i had were responded to in a timely manner. As the delivery date got closer the excitement grew and we even managed a sneak peek of the car the day before we were to collect. The car looked stunning and easily the best one since we have had since we collected our XC40 First Edition in 2018. At the handover, Aaron took his time to explain all the functions of the car which had changed a fair bit from the XC40 Inscription Pro we were trading in mainly being that it is our first full electric car. I cannot forget to give Peter Malcolm a mention. Peter is a great member of the sales Team at Volvo Edinburgh and is usually our salesperson when we go in but unfortunately Peter was off unwell at the time. I believe there has been and still is a fair bit of banter between not just the two of them but also my wife and I anytime we are in. Both are a credit to the dealership. Finally, it was great to meet Darryl (branch manager)for the first time. Thanks for taking the time to come over and meet us for the first time. A nice touch. We look forward to dealing with all @ Edinburgh Volvo going forward for years to come and best of luck with your move out to Newbridge. The new premises is massive and can only enhance the service i and other Volvo customers already experience. Keep up the good work.

S. F.

Just replaced my Volvo XC40. Great cars, great service and great experience and Aaron Scott was very helpful.

L. G.

Unbelievable service from enquiry to pick up. Peter was excellent very informative and helpful. Test drive set up without any drama booked out for an hour to get to know the car. No pressure sales just polite, courteous and helpful. Branch Manager came over and introduced himself nice touch and the receptionist who greets you was just lovely. Car is awesome delighted with the condition and the deal I got. Exceptional service from beginning to end can't recommend highly enough.

E. L.

I took my car for a service, staff are very friendly and helpful whilst also being professional. My dealings were with Steven, who made me feel important and nothing was an issue for him to see to for me. I received a phone call from Steven when my car was ready to be picked up. When I picked my car up, I was pleasantly surprised to see that they had valeted my car for me, i have been to other main dealers in the past and have not had my car valeted, the staff at Volvo really do go the extra mile and make you feel special.

s. h.

Just received our new XC60 and the experience so far has been excellent. From day one Dean, the salesman, was helpful friendly, informative and never ever pushy. The car is as expected, excellent! I have no complaints or areas I would have liked to have seen improved on. There was a very long wait for the car but this was outwith Volvo and certainly Deans control. I'd bear in mind it does take while to choose the right model, spec, test drive etc but its a pretty big investment so take your time!

S. S.

Just ordered our second S90 and could not fault the service from sales executive Mark. Made us feel like we were his only priority and completely tailored our experience going above and beyond our expectations. 10/10!

S. L.

Got my car repaired under warranty, but needed to book service quite a few weeks in advance. Staff are friendly and show room is clean.

A. R.

Although I’ve not yet booked in my vehicle with Edinburgh Volvo the Service Department have been extremely helpful over the phone with a recent query I had. Thank you for your help :)

P. W.

Great service provided. Kept informed and updated regarding delivery of our new vehicle. Dean was our salesman and was very helpful and courteous to us at all times and is always on hand to help with any after service should we need him. Highly recommend Volvo cars edinburgh.

L. H.

Wonderful service from the aftersales department at Edinburgh Volvo recently while my car was in for a routine repair. Archie was particularly helpful and made sure I was kept up to date through the process. Thanks!

d. w.

Excellent attention to detail and a first class service. Helpful and informed staff.

J. T.

Very helpful. Sent us off in a C40 with the message to bring it back in an hour. No fuss. No hard sell.

I. D.

I was extremely pleased with the service received from Volvo cars Edinburgh. I had been looking for a V60 diesel and the salesperson (Stuart McIntosh) found one online in the Dundee branch. Stuart made a trip the next day to bring the car over for a test drive and personally drove the car down from Dundee. The sales, handover and after sales service have been excellent. I would highly recommend using Volvo Cars Edinburgh for your next vehicle acquisition.

S. S.

All went very well and delighted with the car just a small scuff on right alloy and car key battery getting done as I think it all happened quite quickly with me going ahead with the purchase and I was off the weekend so hence the rush as I had sold my car on the Tuesday. But so happy with Volvo and the car too and video sent cursity of Dean Goodfellow too . And keeping in contact too with myself .

C. M.

Outstanding customer care from Gabrielle and Archie. Could not wish for a better service.

D. A.

We bought a Volvo XC40 ten days ago at the John Clark dealership. We were extremely impressed by the service we received from Eva (our saleslady) in every way - very friendly and extremely helpful without being in the least bit 'pushy' - 5 star in every way. We also returned a few days later for a tuition session with Darren, Volvo's 'guru' who couldn't have been more helpful in answering some queries we had. All in all, we were very happy with the service we received - the car is great too ! Donald & Sheila Allan

M. M.

We were very impressed with Eva who arranged for my husband to have test drive..we had been to a dealership near us who only allowed 15mins for test drive.We felt this was not sufficient so travelled to Edinburgh where we were allowed to have longer. Eva was very knowledgeable and pleasant not a pushy salesperson. Which resulted in a sale. Looking forward to taking delivery of our new Volvo soon. Eva has now left but the staff of John Clark seem very helpful.

G. C.

We bought our XC40 on line with Arran being our point of contact. He arranged to send a video of the car which he did with a running commentary on the different features of the car. Having seen the video we decided to go ahead with the purchase. Arran arranged the deal and all the paper work very professionally. The whole process went very smoothly and no hiccups. Living up in Aberdeenshire it was our first time buying a car on line so a whole new experience. We travelled down to Edinburgh to pick up the car we found the car just as Arran had described it . Over all very pleased with the car and the service.

D. K.

I've been coming here for services and a warranty repair last 18 months. The staff has always been excellent and prompt. Appointments are confirmed via sms, health check is provided via email, great waiting area. The car has always come back in perfect order as you would expect from an official dealer but which isn't always the case at other places. The complimentary wash and hoover is a lovely touch. 6 stars!

D. M.

UPDATED JULY 2021 - see UPDATE section at end of this chronology. (Originally 1 star - You may feel you are paying for a repair twice - £1212 (so far) to fix SRS Warning Light The summary is my SRS Warning light came on over a year ago. It was an intermittent problem. Got it ‘fixed’ in August 2020, then again in March 2021. Total cost for this was £1212. The detail: Waited for my regular service and availability to get it fixed as clearly getting a slot given essential priorities was a premium so waited until Service due in August. Car was off the road for several days for the fix. It was reported that there was an issue with the seatbelt pre-tensioner requiring replacement middle seat belt. I was charged £708 for the fix including the diagnostics and testing. The car was then not used much due to the travel restrictions. After a few months the warning light would infrequently come back on, often immediately after going over a bump, as previous. I made another appointment in December 2020. However, in the limited times I’d used the car between making the appointment and the dues date the warning light never came back on. I therefore phoned garage to discuss if it was worth handing in. The bottom line is that it was up to me – system may or may not be logging issues, there would be a diagnostic charge at circa £120+/hour. I cancelled the appointment until the problem was more regular. Then of course the warning light started to re-appear, still intermittently but more frequently than before. Booked car in for an appointment and was informed £198 for diagnostics (1.5 hours to remove rear seats). I ok’d this very reluctantly after a long discussion regarding my view that it was the same problem. That couldn’t be confirmed until after the diagnostics. Then later the same day I was informed that it would be another £306 approx. to fix as there is a cracked wire at the rear middle seat. I was informed that this may have been a contributor to the last problem too. I was assured that this was sufficiently different from previous fix therefore not under any warranty so I was eligible for full amount. So much for the testing after first fix. No one has been in the rear seats for over a year as the car has been parked up most of the time. I certainly feel I’m paying for the same fix twice including the diagnostics and cost of seat removal and replacement. It also seems hugely expensive. Separate Issue - No follow up on Sales visit and request Additionally, the first time I booked the car in for service in August 2020 I had arranged to meet a member of the Sales team as it was during a promotional period that the garage was advertising for new cars. I met the salesman, though not the one I’d booked to see, and we spent 30 minutes together. I requested a quote for a new XC90 including trade in for my existing one, as well as a similar quote for the XC60. It was agreed that this would be available when I collected the car. It wasn’t. Despite following up on this I have never received a quote. I will certainly cast the net wide when looking for my next and fifth, XC90. I have read all the reviews here and they are generally divided into either, “five star great experiences”, or “one star poor experiences”. I do wonder why so polarised. Finally, I left a draft copy of this report with Edinburgh Volvo when I collected the car in March 2021, to give them a heads-up before publishing. Having heard nothing, I sent a copy to Volvo UK) UPDATE July 2021 - Volvo contacted me after this post and investigated my points, After a short while I was contacted again and we reached a reasonable agreement on the above service claims that I had stated above. Additionally I bought a new car from them and was very pleased with the ease of buying and the support from the Sales team this time (esp. Patrick, Darren and Craig). So as you can see I have changed my ratings and updated with my current view, which is that I have enjoyed very good Service and Sales. The demonstration of this is clearly purchasing another Volvo from Volvo Cars Edinburgh.

d. b.

Great experience, everything went through effortlessly from day one to actually collecting the car on the day. Peter, while being professional was also very down to earth. Would highly recommend this garage to anyone. Many thanks Jacqui & David

P. L.

Car is great, but I was asked by the garage to call the Service Dept to buy the 2 year service plan during a week day. I called the Service department, an automated message repeatedly told they are very busy but hold and my call will be answered. I gave up waiting after 20-30 minutes of holding on 4 occasions at different times. I am now seriously concern that I have bought a car from a garage whose Service department do not put Customer Service high on their priority list. Will I be required to put aside hours of my time in the future to wait to get through on the telephone just to book my car in for a service! Second issue was when I collected the new car, the sales person upset my spouse by asking if I would be buying one for her too, making the assumption that she, also an independent professional can not afford to buy her own car and would require her spouse to buy her a car! That did not upset me but upset the Spouse who believes the comment Sexist.

D. P.

Buying a car here, the whole process from start to finish was handled efficiently and professionally by Susan, who was very knowledgeable and very helpful as a single point of contact. She kept us updated on progress and when we picked up the car she took the time to explain all the features and controls. Thank you!

M. T.

I've bought many cars over many years and have had a varying degree of proficiency at the handover stage, probably the single most important process in the purchasing chain. This is my first Volvo and I travelled over 300 miles to Edinburgh to get it simply because it was the most competitively priced. I have to say that I was met with the best purchasing experience ever. The car I purchased was beautifully presented and immaculately clean. The staff are extremely proficient, a big shout out to Liam, Craig and Hadleigh but the best I'll save until last and that is Susan Tait. Susan went over and above her call of duty, ringing me on her days off to ensure the purchasing process went smoothly which it did. A highly professional company, I would not hesitate in recommending them as a credit to the Volvo brand.

M. C.

Peter was brilliant. Great customer service.

l. t.

Fantastic sales and professional customer service from start to finish. Absolute pleasure to do business with Steve who not only supplied the perfect used/approved Volvo but went the extra step in arranging overnight accommodation on arrival. Can't recommend enough and worth the adventure from Dorset.

D. K.

Hi, purchased my Volvo XC60 from John Clark Volvo Edinburgh and have to say was a fantastic experience with Dean, very professional every thing went really smooth, from buying my new car to keeping me informed on the progress etc, would definitely recommend 😃

W. Q.

My son was looking for a new car and spotted a BMW 3 series in Volvo John Clark in Edinburgh. I phoned up for him but salesman explained car was already gone. But a few days later salesman phoned to say car was still available so we popped through. Car looked really good and Gareth the salesman looked after us great, after a test drive my son really wanted the car and after talking to Gareth they came to a deal. Great service all round from everyone involved and especially Gareth who looked after us.

E. F.

Pulled in on spec on Sunday morning with a "low tyre pressure" light flashed on during our journey. Super helpful and even though no service department available Bradley helped us out, sorted the car and saw us on our way , safely , efficiently and speedily. Thank you so much for coming to our aid! Fantastic customer care and service!

H. H. A.

Hi Stuart, I would just like to thank you and Edinburgh Volvo for a great experience in purchasing my new Volvo and a seamless hand over Kind regards 😉 Hugh Allan

V. G.

I think it is a good dealership where I found the people working very helpful in general. Customer parking could be better as it seems very squeezed place and with no signs for exit etc.

M. M.

Maria's husband here, really happy with the car and the whole buying experience at Edinburgh Volvo. Fantastic team and really knowledgeable of the cars. Really made to feel at home as well when in the dealership. Many thanks to Andy and Craig in the sales team

N. T.

Very good customer service, can’t rate staff highly enough. Thank you for helping out when it was needed. Any time I’ve visited staff are always so helpful and accommodating.

I. M.

My car has a vehicle safety recall and I have been told to book into Volvo Edinburgh. No matter what day or time of day I call this garage, or how long I sit on hold in the automated system, or whether I call servicing, general enquiries, or sales, nobody ever answers the phone. I even emailed them asking them if there was a particular time or day when I could call and speak to someone - no reply. From the perspective of Volvo Edinburgh, this is such a missed opportunity. Here's a load of people who already have Volvos (ie. they are about as good a potential customer for a Volvo garage as is possible), and this recall makes all those people HAVE TO walk into a Volvo showroom. Totally captive audience of their easiest potential customer group. By making it impossible to deal with them they've managed to turn an open goal into an own goal. ** edited review ** Following my earlier problems, I finally got my car in for it’s repair. Service was professional, courteous, and prompt.

C. T.

Bought a Volvo from another dealer last month and found the back windscreen wiper not working. Through the Volvo selekt warranty I took my car to Volvo Edinburgh. They told me to bring it in, found a fault with the wiper motor and ordered a new one. Whilst the car was being checked, it got a wash & valet. Was phoned when the part was in (a week later) booked her in and the new part fitted. I waited with a lovely cup of coffee. Even though this was no fault of Edinburgh Volvo, they carried out the repair with such professionalism and little fuss and the service I found outstanding. With this sort of service, I’m glad I chose Volvo. I thank all the staff involved for looking after me and my car in such a friendly, no fuss manner. Colin torrie (Volvo v40 cross Country)

j. l.

Had my V70 in recently with loss of power,as I live not very far away just drove in and left the car with them. An hour later got a text with a video link showing what had happened and what was required with the cost. Parts arrived next day,fitted and I was called to say car was ready. I found the service staff very efficient and nothing was to much trouble for them . i would highly recommend Murray Volvo for service and sales. This is a 5 star Volvo dealership.

P. H.

Took my car along for a free clean of the aircon ducts to wipe out any nasty bugs that may have been lurking. Excellent service. Clean waiting area. Scial distancing and Covid measures in place and observed.

B. S.

We really enjoyed dealing with Edinburgh Volvo. We spotted the car we eventually bought on Autotrader. After a telephone conversation with sales executive Adam Jardine we were provided with a most helpful video presentation. Despite living in North Yorkshire we decided to travel to Edinburgh to view the car. We were picked up at Waverley Station and driven safely and skillfully to the Glasgow Road showroom. Wonderful showroom, with brilliantly presented cars. The car was better than described and after a test drive we decided to buy it. The process was simple and friendly. All details were professionally explained. This really was a pleasant transaction and we are pleased to recommend Edinburgh Volvo and Adam Jardine. Best wishes from Bill and Anne, North Yorkshire

R. J.

Having been in the Motor Trade for a fair while, buying a car is always a daunting process as I know how it works. Buying my first Volvo and dealing with John was flawless. We took the spade is a spade approach and I got the car I wanted at the price I wanted, with no hassle. The car came prepared and presented to a high standard and with half a tank of fuel! Further to that when I had a small problem with the car a few days later the Aftersales team saw me the same day and fixed the problem! It's not often in this game you find such a strong all round performance from a dealership. Already I feel comfortable that I've made the right decision.

S. W.

Service very good. Gabriela was very helpful.

B. M.

Showroom a bit tired. Clelland Volvo in Galashiels is by far the best Volvo showroom I've ever been in. However the service in Edinburgh Volvo is usually of a high standard. You can always walk to the Gyle Shopping Centre for a coffee while your car is being serviced to kill some time. Works for me as I'm retired now. I'm a big Volvo fan.

R. B.

I recently traded in and purchased a new car at Volvo Edinburgh. Andy Marshall at the garage was first class. The service and communication was excellent, my car was prepared to a quality standard. I’d highly recommend Andy and the team at Edinburgh Volvo.

M. S.

Arranged test drive with Andy Marchall. Got to say no hard sell no pressure just up front and honest information. To sum my experience up like talking to someone I had known for years but more than anything felt completely at ease felt like I got a really good deal for a really good car.

A. W.

First class experience start to finish, even in a pandemic. Sales guy Dean Goodfellow was excellent throughout and is a credit to Volvo with his sharp responses and professional touch.

P. K.

From start to finish, the attentiveness of Dean in the process of buying the new XC90 was faultless. I would have no hesitation in recommending him and Edinburgh Volvo.

J. G.

I went in to get my car serviced and was seen to straight away and given a very friendly welcome. The car was ready when they said it would be, also gave it an excellent clean. I would highly recommend to anyone looking for a car. My little ones even got a shot of a sports car in lotus next door

T. O.

I collected my new Volvo xc40 on Wednesday and I couldn't be happier with both my new car and the service I received. From the minute I ordered the vehicle mark was so patient with me as I couldn't decide on a model or colour. I was kept up to date with progress on a regular basis and was made to feel very special when I collected it. The whole team were amazing and i wouldn't hesitate in recommending volvo edinburgh and i'll certainly be going back when im ready for a new car

R. G.

Very Helpful and knowledgeable Staff

P. H.

A damp and grey afternoon so I guess the staff wanted to stay inside! This is the third time I have been to look at a car but no one has come out to talk to me. Shame as the cars seem really good condition and value.

G. L.

If you're after a Volvo go to Volvo , very helpful and talk you through everything

A. P.

The transaction was carried out professionally and smoothly. Throughout the purchase all questions were answered. I would certainly recommend Volvo cars Edinburgh for car purchase.

R. R.

Fantastic, easy experience with Andy. Organised everything, nothing was a hassle. Car was presented looking great and feeling like new. Highly recommended, perfect balance of great value, range and service.

A. H.

Thank you so much i bought the car and i am very happy Dean very good seller more positive people in the world like Dean five stars 😁

A. P.

Calvin and I are delighted with our new XC40. We were given regular updates with the progress of the car. Susan helped us to order the various products we required on the new car. Thank you.

G. B.

I have a Volvo xc90 which had some faults just outside the warranty. I have to thank the service department for the help. I have 3 volvos and have all been excellent car's.

M. F.

Highly recommend Volvo by John Clark Edinburgh, customer care excellent before, during and after purchase

J. W.

A first class experience, where Andy Marshall was able to answer all my queries and allay any doubts I may have had. The car is meeting and exceeding all of my needs. A thank you to all involved.

T.

Great service highly recommend ask for patrick a great sales person and he listens to what exactly what you need in a car .

H. C.

On my 3rd Volvo absolutely love them. Cannot fault the staff. Fabulous customer service. Servicing great too.

C. H.

Great customer service, they really looked after me, and made getting a new car an event. The car is brilliant, too!

G. G.

Incredibly good service, staff are excellent and the facilities are very good indeed.

s. R.

Excellent service and attention to detail. Had an outstanding experience from beginning to end when purchasing my new car.

B. E.

lost my radio code for S40 phoned to see if they could help gave them my reg of car and had code with in 2mins of phone call problem free second to nine servis every time iv used them will use again

P. H.

Excellent service, and really well looked after during my purchase of a used Volvo V90 Cross Country Pro.

V. K.

Very helpful staff, especially Dean. Gives you all the information in an easy to understand manner.

F. H.

I am now on my second Volvo from Murray and the service is second to none. I will gladly keep returning to Volvo for both sales and aftercare.

S. F.

Very helpful, Andy was excellent ,offering tea, coffee, juice and help us get car reg transfer a big thanks ,hope you enjoyed your biscuits

G. W.

Lots of vehicles on show, both new and old. Excellent sales staff.

t. e.

Excellent sales service from Peter Malcolm and Scott and can recommend Edinburgh Volvo completely.

P. B.

Their servicing is on the ball, fast and reassuringly expensive. Particularly liked the steady flow of info so that I knew what was going on.

A. D.

Friendly and knowledgeable staff. 5 Star treatment all the way from Andy who made the entire process seemless.

S. T.

Fabulous service, fabulous car it's great to be back with Volvo.

E. R.

Andy Marshall was very helpful, explained everything concisely and arranged our drive away insurance, his service was outstanding

A. M.

Great customer service. Even with no purchase.

G. S.

My experience with Volvo cars was faultless, top guys, Cheers Gareth and Andy 5/5 👍

p. r.

Went well, all work recommend, completed.

A. J.

Great customer service good range of cars. Would definitely use again

L. l.

Of course positive experience. Professional staff, amazing service. Highly recommended

L. U.

Very happy 😊

E. C.

Sensibly priced, car cleaned really well. Staff friendly & accommodating.

M. C.

Very happy with my new purchase and a job well done by the team at Volvo Edinburgh.

J. D.

Prompt and efficient service.Courteous reception staff and excellent Covid precautions.

s. w.

very good experience i got from andy marshall who explained every thing i wanted to know during buying the car and at handover

E. K.

Delt with Dean, Great guy really goes the extra mile for the customer. 👍👍

A. F.

profesional service highly recommended if you think to buy a new car

M. S.

Long established and approachable dealer. Much better than the major PLC types that are so common.

L. D.

Great service from Stevie. Lovely showroom.

p. b.

Decent service, nice enough showroom but parking very limited

I. C.

Decent experience but location off a very busy road makes access a bit tricky.

W. W.

Visited today to look at order a car. Spoke to Gareth who dealt with me & answered all my questions.

C. A.

I am going bk to this place when this bloody Covid virus-19 disappeared from Scotland so i can get bk and take photo's of these cars an 4x4 vehicles

b. t.

OK if ur into volvos personaly am a ferrari guy haha 😄 🤪🤫

C. M.

Honest, helpful and not pushy. Made buying a car a pleasure

B.

Very happy with the service.

D. P.

Best service I have had in buying a car.

R. C.

Nice friendly service and no pushy sales. Fantastic offers available.

N. P.

Got a Volvo? Need it serviced? It's a no brainer really...

M. F.

Car up to all expectations first class sales service

S. C.

Friendly and accommodating as usual. Recommended.

G. S.

Nice place and really nice people. Plenty of parking and easy to find

M. C.

As usual staff were extremely pleasant and helpful.

M. H.

Parts guy is very helpful. 10/10

S. H.

Great test drive experience.

G. M.

Nice friendly staff, can't fault them..

D. Y.

Excellent customer service and superb staff

D. B.

Very friendly and nice coffee. Bca driver

R. R.

The only place for a fantastic deal on a New or Selekt used Volvo

J.

Professional and friendly service

M. M.

Fabulous customer service ☺ Servicing great too.

E. M.

Great staff and first class service

J.

Very welcoming staff friendly and knowledgeable

T. D.

Best place for Volvo service and friendly staff are friendly and helpful

W. L.

Nice friendly staff service was excellent

A. M.

Efficient drop off for service

S. M.

Parts Department: Friendly, polite and helpful. Thanks

M. T.

Excellent service and advice from Andy Marshall.

G.

Efficient service, convenient pick up and delivery service.

M. Z.

Great service from parts dept

A. C.

Brilliant customer service

S. B.

Great service and helpful staff

F. S.

Excellent

M. R.

Friendly sales manager Mark gardner

R. B.

Great service from Susan Tait

S. T.

Great experience from start to finish

B. A.

Went in for aftersales, polite staff

G.

Best service ever second to none

j.

Very helpful and good range

K. C.

First class service

C. H.

Darren was a great help

G. S.

Checking out new XC60

J. E.

Very Friendly staff,

G. S.

Very helpful

B. B.

Tanks for my Christmas present.

A. H.

Great volvo's!!

J. C.

Can't beat a volvo

I. M.

Great service

P. G.

Thanks

P. E.

Great choice

B. f.

First class

M. L. G.

Friendly and professional.

D. N.

Great service from the John Clark Motor Group branch in Edinburgh. Gary in the parts department is extremely professional and helpful. Its a shame there isn’t two of him. Solid 5 star.

C. R.

Having made the decision to purchase a new vehicle I started my journey be visiting Volvo Edinburgh. My intention was to shop around, however my initial interaction with Peter at Volvo Edinburgh stopped us in our search and we decided to buy a Volvo. Peter’s product knowledge and complete absence of a hard sell allowed us to make good decision and move forward to payment. Peter went beyond my expectations by designing a purchase plan that suited us perfectly and also offered a service plan moving forward. On the day of pick up Peter spend a considerable amount of time explaining the cars many features in detail and showing us how to navigate those features. He also offered the ability to return at a later date to go through the features again if required. I would definitely recommend Volvo Edinburgh. Buy with confidence.

S. R.

So happy with the service I received from Volvo. After visiting a few different car retailers, the service from Volvo was the best and gave me full confidence in buying from them. Big shout out to Thomas who was new to the team and apologized for this, but was wonderful and a pleasure to deal with. Communicated really well and made buying a breeze!

M.

Aaron was really helpful, found a car perfect for us and really great at communicating through the process. Would definitely recommend

l. w.

(Translated) great service (Original) exellent service

J. M.

H. H.

A. M.

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