Reviews of Mercedes-Benz of Cheltenham And Gloucester. (Car Dealer) in Gloucester (Gloucestershire).
Mercedes-Benz of Cheltenham And Gloucester
Ashville Business Park, Cheltenham Rd E, Gloucester GL2 9QJ, United Kingdom
Description
Information of Mercedes-Benz of Cheltenham And Gloucester, Car dealer in Gloucester (Gloucestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Mercedes-Benz of Cheltenham And Gloucester
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Reviews of Mercedes-Benz of Cheltenham And Gloucester
K. O.
What an amazing experience from start to finish. My initial visit followed looking at a car at a different dealership where the salesman had no interest in selling a car and couldn’t answer questions. We called in to Mercedes Benz 20minutes before they closed on bank holiday Monday. The young gentleman who greeted us went above and beyond to help us and didn’t make us feel rushed. Due to this we booked a follow up appointment to take a car for a test drive.
Our appointment was with Jess and we took a car for a test drive. I had no intention of buying a car on the day but I did. Everyone was friendly, helpful and so very welcoming. Sam made the finance affordable and explained everything.
From the minute you walk in you are made to feel so very welcome. This is something I have never experienced when buying a car.
It has been a wonderful experience and I really cannot thank everyone enough.
J. S.
Buying from Mercedes Benz of Cheltenham & Gloucester is an "Experience".
I have been buying my cars from this dealership for last 6 years.
Despite having a local Mercedes Dealership walking distance from my home, I buy my Mercedes cars from Cheltenham & Gloucester, which is 100 miles away from my home.
The reason is the help and care I receive from them is out brilliant.
in 2016, I needed a GLS and was let down by my local dealership I called Mercedes of Cheltenham & Gloucester who are part of the same group and they instantly responded and found me the car I wanted, took payment over the phone and delivered the car to me.
This year in 2022, I needed a C300 which my local dealership let me down again and once again I had the de ja vu experience of excellent customer service by the professional sales team of Cheltenham & Gloucester.
I would like to specially mention Gareth Brooks who was exceptionally professional and helpful in making my choice and took care of all the matters until I drove off my new car.
The Sales Manager Paul is also a great person to deal with.
I have found this sales team maintains a high standard of service, no matter who you deal with, you will experience the same level of service.
I strongly recommend everyone looking to purchase a Mercedes to buy from this dealership, no matter where they live in the UK because I want you feel the same experience as I did.
I. &. F. G.
I have been a customer of Mercedes Benz C&G for about 15 years, having my cars serviced by them annually. Their show room is excellent and the Service Team are first class and highly professional. In my personal experience, I found Kevin to be excellent. He provided excellent assurances to me on one particular issue involving my car using technical language I could understand so my fears were allayed. Good all round experience this year. Thank you.
R.
The car was well prepared and Bradley from the sales team was extremely helpful. Bradley gets 5 stars, but the first time I drove it in the dark I noticed that the drivers door handle did not illuminate and the rear nearside passenger door mood light did not work. I guess that was easy to miss, otherwise it would have been 5 stars. Now I hope I don't get hassle getting those problems resolved.
G. S.
On my first visit to Mercedes-Benz of Cheltenham & Gloucester, I was pleasantly surprised at the professionalism of all the staff. It was clear that people enjoyed working for the Sytner Group and were motivated to providing great customer service.
My sales executive, Gareth Bridges, knows his products well and found the right car with the right finance package to meet my needs.
After ordering a new E Class 220d Sport Saloon, it was available a week early, and prepared impeccably for me. During the handover Gareth ensured all the paperwork was completed satisfactorily, and then spent time going through the controls.
If only visits to main dealers were always like this. Keep up the good work Gareth, and everyone at Mercedes-Benz of Cheltenham & Gloucester.
T. H. (.
Having lost my car in a flood and following an online sales enquiry , the sales staff (Max & Rochelle) went far and above what I had expected to source me a new replacement vehicle & at an excellent price. 🤗 As soon as they had the new vehicle in stock they had it ready for me to collect (ASAP) the same day..! At every stage of the process the staff did everything they could to make my purchase easier and stressfree whilst always being, professional, cheerful, positive and 100% supportive at what was potentially a difficult time for me. I have had no previous dealings with Mercedes Benz of Cheltenham and Gloucester but I surely will in the future. Thank You 🙏🏻 Love from Bob the Dog 👏👏👏
S. D.
Refreshingly approachable with a deep and clear understanding of their product. Really impressed in how the dealership was able to meet my needs. The finest car buying experience I’ve had in 20+ years. Well done. Recommend without reservation 👍
G. A.
Outstanding service! Thoroughly recommend Mercedes Benz of Cheltenham & Gloucester. From the moment we made an initial enquiry to the day we took delivery of our new Mercedes the quality of service was outstanding. Something I couldn't say for other Mercedes dealers in the area. Charlotte delivered first class customer experience throughout! Thank you very much!
N. R.
I cannot recommend highly enough!
As a woman entering into a car dealership I feel vulnerable and expect to be treated like an idiot and get ripped off! Imagine my delight when I was met with a highly competent female executive! I thoroughly enjoyed the experience, I bought my new vehicle on the spot and cannot fault the friendly efficient service received! Thank you Courtney Gough and the team @ Mercedes-Benz of Cheltenham & Gloucester
K. P.
Very pleased with the service we received in purchasing our new car. We dealt with Tony Brennan who we found very friendly and helpful from start to finish and we would certainly recommend him to anyone wishing to buy a car or wanting advice on the different models available from Mercedes Benz.