Reviews of Hepworth Select KGM. (Car Dealer) in Leeds (West Yorkshire).

Hepworth Select KGM

100 Reviews

59 Comments

Car dealer

Car dealer

Vehicle Repair

Low Ln, Horsforth, Leeds LS18 5PX

Description

Information of Hepworth Select KGM, Car dealer in Leeds (West Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Hepworth Select KGM

Reviews of Hepworth Select KGM

P. R.

Look no further if you are in the market for any Ssangyong vehicle. I have recently purchased a Rexton, before deciding on Hepworth Leeds I rang a number of dealers as far away as Swansea ( I live in North Lincolnshire ) discussed the car I had to part exchange, and the car I was interested in. From the very first call to enquire about a car, I was immediately put at ease, with the knowledge and honesty of Richard, who was more interested in ensuring I was happy than trying to sell me a vehicle. His valuation of my current vehicle was as good as any other dealer offered ( I rang at least 6 others ) and the deal he agreed was more than fair . I had a private number plate and wanted it transferring to the new vehicle, this was done with minimum of fuss by them, making the transaction trouble free for me. On arrival at the dealership, Patrick took great effort and patience to talk me through the car, and ensured I was fully up to date before he would let me drive it away. Nothing was too much trouble I cannot praise them enough for their professionalism and dedication to customer service. Buy from Ssangyong Leeds Great service, great deals, great cars

R. F.

I purchased the new Ssangyong Korando from Richard at Hepworth’s (5/21), wow, what a vehicle! however I’m not here to wax lyrical about the car, I’d gladly do that on request, to other platforms. The customer experience was second to none, the staff took ownership of the change over, paperwork etc, leaving a simple exchange of keys to finalise the sale. Because the garage is not all bling! you get a more family, personal experience and don’t feel your money is being spent on unnecessary frivolous extras. I will be going here in future.

a. s.

I was very impressed how we were treated. The experience of buying a car was stress free . Patrick was fantastic and helped us through all the details and managed to secure my colour options. I will recomend to my family and friends.

M. B.

Bought a car from here last week and collected yesterday. The staff here made the whole buying experience stress free, unlike some main dealers we visited! Very friendly garage, with no pressure sales and no ridiculous add on products pushed in your face, The car was very well presented on collection and immaculate. A pleasure to do business with. Thanks to Patrick and Richard.

A. C.

Nice dealership with a real family feel. Absolutely no hard sell, the gentlemen were more than happy to leave us to look at the cars, but were on hand to answer any questions we had and for us to take a car on a test drive. We have chosen to buy a car from here, which we are yet to pick up, but from the dealings we have had with Richard and Chris so far I am confident that we will be happy with the hand over and after sales service.

D. H.

If you own a Ssangyong and want to speak knowledgeable, helpful staff...then this is the place. Every member of staff I had dealings with was very friendly and helpful. I googled Ssangyong dealers and whilst not the closest to where I live, was definitely a find! I had tried, unsuccessfully, for weeks to source a specific part for my car. Now, I'm going to single out Garry as I had most contact with him. Not only did he identify the correct part, he willingly checked it against photos that I emailed to confirm it was indeed correct. Needless to say this part was ordered from him and was available to collect the next day! I also had an issue with the blown LED repeater in my door mirror. As there was no stock available anywhere, I resorted to eBay and sourced one. However, as it wasn't the same colour, somehow it looked different. I went back to Garry and asked if he would be able to confirm or not that this would fit my car. Bearing in mind he knew there would be no financial gain for his company, he once again went above and beyond and confirmed it would indeed fit. It does and thanks to Garry and Hepworths my car is now back on the road. If every company in the UK offered customer service of this standard we would be world beaters. Hepworths will be my go to for all my Ssangyong business, including my next upgrade! Thank you for taking the weight of the world off my shoulders when other main dealers couldn't/wouldn't. Absolutely first class! 5⭐

C. M.

Bought a citroen cactus from here, absolutely brilliant to deal with from start to finish. Would highly recommend them to anyone.

I. C.

As my Honda Jazz was due its MOT and service at Huddersfield during lockdown I enquired about arranging this with the Horsforth branch. They were most accommodating and Richard(bless him) collected my car had it serviced and passed its Mot under the five year agreement at no extra cost. I also obtained a paint touch up pen for a minor repair I could carry out. This standard of customer care and personal service gave me a warm glow reminiscent of times gone by. I cannot speak too highly of this company and its personnel for the care and contact that solved all my worries at a time when our stress levels are high. I look forward to dealing with Richard and Gary in the future as I am grateful for their excellent organisation and communication.

R. C.

**Update** Had an issue with the car, Richard was there until 6pm so kindly answered the phone and said they would squeeze me in the next day. I had the car recovered to them that evening and when I rang them in the morning they had already fixed the problem. Super nice staff, they remember you and will bend over backwards to help.

M. W.

Bought a 2011 Mercedes C200 4 1/2 years ago from Hepworths . In all that time a Front Brake Pipe had needed replacing a Wheel Sensor and a Rear Bulb . It's been a great car and never missed a beat .

B. S.

So far so good. I'm very happy with my acquisition, a used Rexton. I found Richard and his team to be efficient, courteous and spot on when it came to answering questions. I knew what I wanted, at a price I was happy to pay and they delivered. Many thanks Bob Seys

P. J.

Tl;dr - Great prices, great team, great & COVID safe experience. Would buy a car from again. I recently bought a second hand VW Polo from the team, specifically working with Richard, and was thoroughly impressed by: • Staff knowledge over the vehicle (despite it being second hand) and its history • Vehicle price - with straightforward and very reasonable negotiations • Availability of staff to talk through the vehicle • The flexibility of the team to repair minor cosmetic damage as part of the sale I was unsure about how to buy a car during the current COVID restrictions, but having recently bought 2 cars from DM Keith, and 1 from Arnold Clark over the last year, I think this was almost easiest and stress free thanks to Richard and Gary's explanations! Although there was minor cosmetic damage to the side skirt at pickup, this is being rectified at the first opportunity with no quibbles. Overall I recommend this garage to anyone considering a new or second hand car, I will definitely be considering them again when I look to change cars!

A. M.

Brilliant dealership Hepworth sanyoung highly recommended. Say better than Stanley cars Bradford.

C. T.

We had a fantastic buying experience from this dealer and would thoroughly recommend them if your thinking of buying this brand. Thanks to Chris and Richard for great service. Chris & Christine T.

E. H.

Richard, Patrick and Sarah were friendly, professional and patient and thoroughly deserve my gratitude. Finance Dept. let them down by having to be 'chased' for the cheque due to me .

B. W.

Got a great deal from Richard @ Hepworth Select. The process went smoothly and I'd happily recommend to anyone looking for a professional and friendly car-buying experience.

M. c.

Picked up my 4 car from Patrick and Richard. Gone for a karando this time. It is the best car I ever had. As usual the service was excellent. Would highly recommend purchasing from these guys. Gary who looks after the service side goes out of his way to help with any issues you my have.

C. M.

Absolute pleasure to get my care from straight forward and honest more than happy with the service I have received and my services / mot will be done here thank you.

A. H.

Lovely experience handled very well by young trainee, dealt in an efficient manner throughout will definitely keep eye on this place when we next looking h for a car. Brilliant

d. d.

Amazing communication and excellent service, no problems the car immaculate and a fantastic car for the price.Will recommend

J. i.

Outdoors showroom but the guy very helpful & knowledgeable about the range of vehicles that are on offer.

k.

Very friendly staff. I bought a car a couple months ago. Everything works fine. Recommended

p. d.

Amazing Service!!! I found my car through Auto Trader and if im honest I was a little sceptical about buying a car through an independent dealership as I had always gone through the main dealerships previously. I was served by Richard and I must say he was such a genuine and trust worthy guy. My car needed the alloys refurbishing and he made sure they were perfect before handing over the vehicle to me. Great service from start to finish. Would highly recommend this garage and I will be returning!

D. J.

Superior service again from the team and a very reasonable price too for the annual service on my korando! Thanks again guys!!

L. W.

This car 🚗is amazing driving love thank all the staff for helping 🙌 thanks again xx

K. P.

Continuing excellent care of my Jeep, would highly recommend any car user to give them a try.

M. B.

Always well looked after. Service is great and customer care is a high priority. I would highly recommend ☺️ Thanks again for looking after me.

J. R.

Been a customer for 5 years, quality vehicles and the attention from staff is first class!

N. W.

Service fantastic Cars awsome Would deal with again anytime

D. R.

Excellent service. Lovely people. Very efficient

A. W.

Fabulous experience buying our first ssang yong car

S. C.

Great to deal with as a car buyer and a customer of the mechanic side.

j. C.

Great dealer friendly salestaff not pushy knowledgeable helpful

c. s.

Absolutely fantastic. Never had such a pleasant experience when buying a car. Great service from start to finish, fantastic deal, really impressed with my new car. Could not recommend highly enough. Thank you.

S. H.

Very friendly and helpful experience. Definitely recommend and will visit again.

M. P.

Usual high level of service

D. O.

Have dealt with these guys for years, would never look anywhere else no matter what brand of vehicle I am looking for.

M. O.

I only have experience of the parts department, and they are helpful and efficient

P. C.

brilliant staff. not pushy. will definitely be back.

S. H.

Very friendly people. A pleasure to do business with

P. H.

Nice cars at great prices

I. S.

Helpful and quick service

T. C.

Excellent service as always.

D. B.

Fantastic guys here!

L. M.

So I purchased my first car from here in November 2016 and have great things to say. The car buying process was handled by Patrick and it was nice and relaxed, no pressure. As others have said, there's a nice atmosphere and family feel to the dealership. The after sales / service side has been a pleasure. They've treated me and my car with respect and I do feel valued as a customer and well looked after dealing with them each year. Happy to recommend them for sure. Thanks to Richard, Patrick and Gary.

B. J.

Excellent service.

F. A.

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J. D.

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M. O.

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A. H.

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L. C.

Saw a car online that I was interested in. As it was 255 miles away I contacted Richard to make sure the car was as described. Richard assured me it was in great condition and with low mileage. We made an appointment to view and I was very happy as the car was as stated. Richard was easy to correspond with and everything went smoothly.I would strongly recommend this dealership and thanks Richard for all your help. Regards George.

l. r.

I was so excited about going to see this car in person as online I loved it, but I have been so disappointed in the past, when actually seeing the car in person. Richard was true to his word and the car was everything if not better than expected. The communication and friendly staff helped the process massively and I got a really honest vibe from Richard and the staff at this garage. I would 100% recommend this dealers. Thanks again one very happy customer.

C. C.

Excellent service. I bought a car for export to ireland and my flight was late. They stayed back and collected me from the airport. Couldn't ask for more.

D. B.

I bought my ssangyong korando 4 n half years ago when I got it home I rang Patrick who sold me the car to say something was miss my rear parking senses Richard rang me straight back to say when can we have your car I will pay for the fitting fantastic I said. I have had a few little issues with my car and Richard and his staff have been fantastic in every way they also give great deals too highly recommended D Berry

L. P.

Could not recommend this garage enough! It has been my first time buying a car on finance, and I am very grateful to Richard for making it such a pleasant experience. He was extremely friendly and his customer service is impeccable. He was extremely patient with me and any queries I had and have asked after purchase have been explained thoroughly until satisfied; he has not made me feel rushed at any point. Also, the lengths the garage has gone to during the coronavirus has not gone unnoticed. He provided masks on arrival, had a contact free area to place keys etc. and sanitised anything passed between ourselves. Extremely happy! Thank you Richard.

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