Reviews of Mercedes-Benz of Lincoln. (Car Dealer) in Lincoln (Lincolnshire).

Mercedes-Benz of Lincoln

718 Reviews

350 Comments

Car dealer

Car dealer

Fields, Kingsley Road, Lincoln LN6 3TA, United Kingdom

Description

Information of Mercedes-Benz of Lincoln, Car dealer in Lincoln (Lincolnshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Mercedes-Benz of Lincoln

Popular times

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Saturday

Reviews of Mercedes-Benz of Lincoln

P. T.

A great service! Staff very helpful and friendly. Got my first car from them, it looks better than the pictures and drives amazing. They arranged home delivery too, as I live in London. I am so pleased with the car I bought and with their service. Michael is a top notch sales advisor. Thank you very much for my little Smart! I am so in love with it ❤️

A. W.

Matt Rose was extremely diligent and friendly when helping me pick and lease my A-Class. Very reliable, honest and professional service from start to finish. Thanks very much!

A. B.

I had a good experience. Friendly salesman, no pressure, no buy before you try. I used the visit to gain valuable experience on a potential purchase. I'm still mulling it over though.

P. G.

Superb Service from Adam Robinson and the Team at Listers Lincoln. They went above and beyond with the purchase of my GLE350D and exceeded my expectations. Very happy and would highly recommend Listers of Lincoln for any car purchase. Thank You!

A. R.

I have been to Mercedes Benz Lincoln a few times and have always enjoyed good customer service and honest advice. They did not hesitate to honor MB's warrenty, and fixed the issue promptly. Only concern is that appointments are usually available atleast after 4 weeks wait.

M. D.

It is first class, they helped me with no problems. The repair was completed quickly and efficiently, as i had to wait there which was a last minute change of plans. Well done and I cannot thank you enough.

M. M.

Staff were polite and knowledgeable. Work was carried out on time and via the video, I was informed of the need to authorize some additional work in time for it to be completed before I picked up the vehicle. Service spotted a problem with a shock absorber which they have arranged to be fixed under warranty. There was no obvious cross-departmental co-operation as I found myself waiting between sales, finance and service, with no updates.

D. P.

Dropped off at 8am called with Diagnostic by 830 fixed by 1015 collected 1230 super happy customer this will be my garage of choice from now ! on would definitely recommend to anyone Also car had been washed and hoovered when I collected which was a pleasant surprise 🤗

S. C.

I wrote a previous review which unfortunately was coloured by my being unprepared for the wait whilst my vehicle was assessed and fixed. I was cold and grumpy! I am now rewriting my review because Listers have provided me with excellent service for 2 years, and I highly recommend their customer service and the vehicle care that they provide. They always take care of vehicles and customers and you can be sure of the engineering skill that goes into servicing and repairing your vehicle. Good on you Listers!

B. G.

Thank you Jonathan for your help to find me a lovely car

C. G.

I bought a car last week, and the experience from beginning to end was very positive. Jonathan was very helpful and made everything as easy as possible, and even got in touch after the sale with some extra information for me. After lots of mediocre experiences at car dealerships, I very highly recommend Lincoln Mercedes

L. B.

Great customer service from all involved but especially Emily who is attentive and patient - thank you!

m. m.

I have to say that Listers Mercedes is a better Mercedes dealership than my own local one (I'm from North Wales) My local dealership made me feel like I had bought a cheap car low market car. Listers on the other had, well completely different they made me feel great about buying my car and made the car feel like it was made of pure gold telling me about the extras that came with the car how the extras worked, FANTASTIC. Listers have been very helpful with my new 16 plate A class AMG line. Jonathan who delt with me mainly is great help and knows his cars. Never spent this sort of cash on a car but this car and Listers Mercedes Benz customer service was worth it. They have been very helpful with a problem I had that has been sorted. They came to my home all the way from Lincoln and sorted the issue. I don't think anyone can grumble at that.

J. H.

I had my car in current car in for several repairs and while the repairs took a little longer than anticipated due to unforeseen/exceptional circumstances, the communication I had was excellent. I also discussed part exchanging and a potential future purchase with Jason. He could not have been any more open and balanced with the way he presented options for the purchase and I really did value that! Thank you!

E. H.

Visited today to have an adapter fitted. Was made to feel very welcome. I had my two young children with me and the staff couldn't have done enough for us. They took the time to come and chat to me and my children. One female staff member printed out some "frozen" colouring in sheets for my girls and brought over felt tips. She was lovely! After I had my car updated, they washed and hoovered my car all free of charge! Very impressed with the service of MB Thank you

R. W.

Great service from Geoff and the other members of the team! Car was beautiful presented and the purchase was simple! As I used a 3rd courier, they even went out of their way to ensure the car was safe with details of the courier taken for me. Great service, highly recommend them!

A. W.

Excellent service from friendly business like customer service and sales team. I have had my car serviced here for the last 6 years with only good things to report, and recently purchased a used from car from Jason Jones who was very helpful and professional. I would have no qualms in recommending this dealership based on my first class experience.

J. L.

Great service from (name removed). Purchased car on Monday, on my drive 24hrs later. No hassle and not overly pushy. Would recommend. Thanks. Update. 23.3.21.....Had a couple of problems with the car so emailed sales person for advice who did not respond, or took ages to phone back, but only phoned after chasing several times. As the sale is now complete, my views of the initial service to get the sale to after care are very very different. Service department are however very helpful. My initial review was 5 star, but as sales person is not willing to help once they have sold the car has made my review 3 stars.

A. M.

An excellent experience and great customer service from Geoff Handley at Listers Lincoln. Efficient and friendly service from our first visit to collecting the car. We received a phone call the following day to make sure we were happy with everything and to say that we could contact him at any time.

B. W.

Delivered a Mercedes ML stuck in drive the fitters fitted a freewheel hub for unloading with no fuss couldn't fault them very helpful. Now I've tried to speak to service reception the receptionist was a nightmare not helpful at all.

S. C.

Jamie in sales looked after us very , very well. It was disappointing when we visited the showroom and Jamie wasn't there. It seams that unless the person available sold you the car they are not interested. To say they work in individual silo's is an understatement. They have a great product, the person you deal with represents Mercedes-Benz and themselves very well. However, if I was Listers I would be very concerned about how some of their team are not in the team at all.

G. &. V. N.

Just collected our new GLE from Lincoln and very happy with the car and the pick up on the day. Our Salesman placed the car under a black cover, which made the whole experience even more exciting. Only one negative comment - the total lack of communication from Mercedes from the point of order (January) to the point of collection. Felt we were left in the dark much of the time. BUT, we have been assured lessons have been learned. Would definitely buy from Mercedes Lincoln again. This is our 5 new car purchase; 4 from Lincoln :) Thank you Lincoln team.

R. P.

I cannot thank all of the staff at Mercedes Benz Lincoln enough. From front of house, parts department, to sales executives and accounts. You have all been extremely helpful and made the experience at Mercedes fantastic. My partner and I have recently purchased two new vehicles from yourselves and I would like to thank Jonathan personally for all his help and support in securing our new cars. You have yourselves two very happy current and future customers. Great work Mercedes Benz Lincoln!

I. G.

I'm sure if you're looking to get some kind of glamorously packaged finance on a brand new vehicle this dealership is great. If you have old fashioned values ie have cash (in a bank account obviously) and are looking for a slightly used car or parts then forget it. The orange-skinned girls won't know what to do with you.

M. D.

Excellent service from friendly and professional staff, from the young lady on reception to the service team. My wife bought her car from this dealership (from an excellent salesman) and despite the distance from our home always return to Lincoln for the servicing due to the attitude of the staff and the quality of work carried out.

t. m.

This was the 5th car I've purchased from mercedes Lincoln and the 3rd from salesman Adam ...I have always found the staff very professional and never pushy ....they let you think your in control but do it in a nice way....Ive always been happy with my purchases and kept in budget ....Adam has done everything to help with purchase and make the experience special and always got me the car and the deal i wanted... Keep up the good work..

D. H.

I booked my Mercedes b class into Listers of Lincoln with a fault whereby the vehicle went into economy mode with reverse gear unavailable. My experience from arrival at reception was polite, efficient and friendly. All coved restriction were enforced but not an inconvenience. Due to distance I was waiting for the car. After a free coffee I was informed that the problem was providing to be difficult to trace and offered a loan car which I accepted and drove home. A couple of hours later I was contacted and told that my car was now ready for collection. On return of the loan car I was informed of what had caused the problem and my car brought to the front door. The price I was quoted when I booked the vehicle in was what I paid. I would like to say that the the whole experience was the best I have had at any garage before and without reservation I will recommend them to my friends. Thank you Listers.

J. S.

Jonathan provided excellent advice and guidance about my chouce of car.

j. a. w. e.

Excellent service, friendly people and overall a great experience.

M. H.

Lincoln Mercedes is not my most local dealership. However the level of service i received from first point of contact was far superior to that of any local dealership. The drive to Lincoln was well worth the extra effort! Lincoln was able to do the deal i was happy with. A faultless experience from start to finish. Simon was very knowledgeable during the ordering stage and not at all pushy with any sales patter. He also provided me with regular updates throughout the wait for delivery and was very professional at all times. Definitely an asset to the Dealership. The vehicle handover was exactly as i requested and even ahead of schedule. After sales care has so far lived up to the same high standard. I look forward to returning at my first service and the same high standards being maintained.

F. I.

Getting an A class has been a dream of mine for the past few years and with Elliot’s help, it was made a reality. He’s an excellent salesmen and has excellent experience in what he does. From the beginning through to the end, it was a smooth experience. I want to give thanks to Elliot for the luxurious experience and the Mercedes Lincoln team for their exceptional work, especially with every happening with lockdown.

P. J.

I had a long journey to pick up my car from Listers in Lincoln. After arriving, my family and I were greeted well and looked after whilst I finished all the paperwork. The sales person - David was very helpful and provided us with all the information about the car and most importantly, answered all our questions related to the purchase. The same experience we had with Karl and therefore we were definitely sure that the ethos carried all the way through the company. We were very happy with our purchase and look forward to seeing them when it's end of term for the current car. Definitely worth the travel to see them and purchasing the vehicle.

K. B.

The staff at Listers were all very friendly and courteous. My car was in for service and the options were for a courtesy car or wait. I decided to wait as service time was expected to be around the 2 hour mark.Papers, magazines, coffee and biscuits were all provided in the lounge. Communication between the service staff and myself was very good. My car was serviced well within the time set and I was soon safely home. Thanks

G. R.

Very professional, as you would expect from a Mercedes dealer. Nice touch with the personal video of the tyre health check. Very easy to get to. Smart, clean showroom. Very helpful staff.

N. D.

Bought my first Mercedes from Listers of Lincoln, and what a great place this was. Had an issue with their policy on taking payment for the final completion, but all got resolved, and was delighted with both the car and the service. Would definitely recommend and will return there to buy my 2nd Mercedes.

C. H.

Fantastic service from start to finish. I was contacted by Nathan initially to discuss my enquiry about one of the cars within his dealerships stock. Nathan was friendly, professional and couldn't have helped me more if he tried. I had a query about the Advanced Navigation advertised for this particular car, Nathan said he would have one of the sales team send me a video to explain. Within 30 mins I received a link to a personal video explaining the car and this feature. Michael (Sales Executive) worked with Nathan to find me the deal to suit and catered for everything I requested. Once agreed the pair both said they could have the car ready for me the next day to collect (probably less than a day in fairness). They understood I was travelling 3hrs to their dealership so allowed a handover on Saturday, something they do not usually do. Michael and Nathan both met me once I arrived, as did the friendly girl on concierge. Everyone was professional, helpful and superb. The handover was smooth and Michael explained everything about the new car and the paperwork. I could not recommend Mercedes-Benz Listers anymore, they were brilliant. I had my doubts after terrible service from Mercedes-Benz Inchcape in Warrington and Liverpool but faith has been fully restored after this latest interaction with the different group. Brilliant, thanks.

S. M.

The service advisor 'Lucas' was excellent; understading,patient to my explanation and thorough. Work completed on the day expected including a video by the technician explaining the issue and what neededto be done. Also I commend the reception staff for their politeness.

M.

I've had a few minor issues with a car I purchased in January this year but everything has been fixed and the staff couldn't have done more to help. A couple of the issues have been quite disrupting but the staff have always made sure I had a loan car, ive not been expected to pay for the bit of fuel I've used and on one ocassion they even filled my almost empty tank due to the loan car drinking a lot more fuel than mine. I can't thank the staff enough really, especially Daniel, the service manager.

D. S.

Always good experience when dealing with Mercedes, staff always polite and helpful. Dealt with Jonathan who was very experienced in his knowledge of cars interested in. He dealt with my enquiry very professionally and kept me totally informed of progress. Thanks Mercedes in having good people working for you.

N. W.

Really great experience. The sales people do what they say they'll do, always accurate, always polite. They also did extra making the experience hassle free and enjoyable. The vehicle handover was really good and the Mercedes itself is superb. I have already recommended Mercedes Benz on Lincoln.

J.

Edit 23/07/2020: Car was booked in and it was a good experience. Every time we spoke or an issue arose, they worked with me to try and get a solution. Car valet was good afterwards and thanks for resolving the issues. Edit 09/07/2020: Daniel Limbert Service Manager has been in contact to discuss the situation. It took a little bit of time, but in the end we got into the discussion of moving forward. We had the discussion I wanted to have with his service department about possible causes of the brake judder. He has offered a good compensation package for the recent experience and I'm hoping we can work together to get the problem resolved. Raising rating to 3 stars from original 1 star review. Car is booked in on the 21st July so will once again update as I know more. I correct my original statement as I misunderstood that certain diagnostics are performed by Mercedes UK and not the dealership themselves - hence, the higher time and costs. Original Review: Story started when my 1 month out of warranty, 30 k mile E-Class started juddering like mad when braking (same discs from new). Paid listers £190 to diagnose it Had ‘warped’ discs and they quoted me ... get ready ... just over £950 for new discs and pads (front and rear). Provided no logical reasoning or any measurements why it was the discs. I politely declined. Bought the front discs and pads from their parts department (£200 for the parts) who were really nice by the way. Got the parts and downloaded the Mercedes guideline. A friend fitted them and the judder came back within 1000 miles. Went to S&P garages who said there’s a problem with the discs and fitment is absolutely fine. Booked it in at Listers for a 4-wheel alignment and an inspection of the brakes (warranty claim on parts) and you’ll never guess what happened. Told me I had brake judder, said the discs look fine and that they didn’t know how they’ve been fitted. Therefore warranty claim invalid. Next, they put my car on the wheel alignment and it was IN SPECIFICATION when they started yet still charged me £180 for it!! I asked if they could do some measurements ie a very common disc run out and thickness measurement. Said I’d have to pay for 2-3 hours labour. I’ve never been so disappointed by an after sales service. And, don’t get me wrong: premium car, premium prices. Only if it fixes it!!!

P. R.

Excellent service from all personal from arrival to departure

C.

Exceptional customer service. Got there early to be welcomed in taken to comfy leather seats given a nice coffee. Matt from Mercades Lincoln came sat with us and said they'd take our car straight in(early). Sat waiting in comfy area we were then told our car was ready all clean inside and out. Great service thanks

N. B.

Always helpful however customer parking poor

Y. K.

Excellent service . Very happy with Mr Jamie O’Mara. Courteous, polite and a very helpful gentleman. Kindly offered to come to the train station to pick me up. Countrywide Mercedes-Benz server was down and the car could not be handed over, on the day I travelled to pick it up , so Jamie ensured that I got a very nice courtesy car and arranged for my car to be dropped off, after a week, when it was ready. The car was competitively priced and very clean. Very satisfied with the experience overall and would definitely recommend this dealership especially Jamie.

R. R.

Buying a car under lockdown was made surprisingly easy. I was helped at every stage. Obviously it is a difficult time for employees in the car industry as there is a lot of uncertainty and many people have been forced to stay home because of COVID. I have always been impressed by the Mercedes experience so I have confidence in future ownership.

J. A.

Had a factory order for a new vehicle and a had then seen that Lincoln had the car in stock. I spoke to Michael and he matched the deal I had with the other dealership and stated I could get the car as early as the following week. I arrived a week later and examined the car before taking delivery. It was spotless. Despite COVID making the handover not as glamorous as it could have been, I think the dealership did 10/10 based on the circumstances. My only criticism has nothing to do with the specific dealership but I think Listers need to rethink some of their GAP and other insurance packages as they are expensive and don’t seem to offer the best package. Once again thanks to the team for getting me the vehicle so quickly.

S. B.

Really easy to deal with, no hassle at all, thanks to Jason Jones, top man.

P. H.

Michael our dealer was helpful, knowledgeable and never pushy. He helped me make an informed choice and I am delighted with my final choice of car. Overall everyone at Mercedes- Benz of Lincoln work together worked together to provide an enjoyable experience and I wold not hesitate to recommend them to anyone looking to buy a car from their extensive range.

M. N.

I've been using Mercedes-Benz of Lincoln for seven years and having just taken delivery of my fifth car from them! The sales, service and reception staff have always been both professional and friendly 👏 I have been known not always to be the easiest person with whom to deal and the courtesy and patience with which I've been 'handled' has always been exemplary 😉 A first rate group of people with whom to deal!!!

W. c.

Because of the excellent customer care we received from Adam Robinson in the first instance we decided to drive from Manchester to Mercedes-Benz of Lincoln to look at and test drive a Smart car. My wife bought the car and the excellent care continued until she took ownership of her car. We cannot praise Adam enough, he was absolutely fantastic and a credit to the company. And we will have no hesitation to visit again to purchase our next car.

J. F.

My husband and I received such an outstanding service from Joe Aitkin whilst purchasing our second hand car, just the same as you would expect from buying a brand new car. All the telephone staff and everyone we spoke to made us very welcome, oh and the coffee wasn't bad either. Very moving experience, thanks again Joe.

G.

Fantastic service from the full team, Jason, James and Chris were exceptional and made the experience of buying our Mercedes truly wonderful. Best value for money out of all the dealerships we enquired with. Can't rate them highly enough. Thank you guys!

L. K.

Absolutely amazing experience and service! Couldn't be happier. Would definitely recommend. Would like to say a huge thank you to Jonathan Brewer for all of his help and support - we travelled 85 miles purely because of the fantastic service from Jonathan!

E. A.

Excellent service from all involved. You were made to feel important and welcome. The Sales guy Nathan couldn't have done more. The finance guys were very supportive and personable. It was a very enjoyable experience. Thank you Nathan!

B. P.

Polite and attentive service from the moment you step through the door (thank you ladies). The waiting area is always clean and comfortable the coffee pretty good. The car servicing is carried out promptly, on the one occasion that I had to take my car in for a minor problem it was diagnosed and rectified while I waited. I have bought my last three cars from Mercedes Benz of Lincoln.

R. H.

Had a great experience with Jaime at MB Lincoln, could not be more helpful + understanding ! Wouldn't hesitate to go back 5*

D. E.

I rate this dealership exceedingly highly. I had been looking for my ideal car for a while and too many dealerships were very unreliable to say the least, but Lincoln Mercedes replied promptly, dealt very fairly and kept me up to date regularly. even after the completed sale they have kept in contact to ensure everything is satisfactory.. I would not hesitate to recommend them on the evidence of my experience

l. r.

I have to share this review of Listers Mercedes in Lincoln. They have been brilliant! We popped in whilst on holiday for a cursory look at a CLA 250 which, we've been after for months and Listers beat our regular dealer on price. We came back down the country to finalise the deal, picked up the keys and found incorrect specification item on the car. The guys acknowledged their mistake (these things happen), held their hands up and solved the problem. I believe, not many sales people are honourable enough to do the required spec change for a customer at handover, I'm sure. It gave us a lot more confidence and trust in dealing with you. Our thanks go out to Toby, Carl and Chris for sorting out the correct car spec to our satisfaction. Well done guys, see you 4 years time. We will recommend you and your dealership in the future.

Z. W.

The best service Ive ever received from a car dealership! I firstly dealt with Jack from the sales team which ensured he met my requirements and not just sign off a deal which is rare from a seller. The final paperwork and transaction was handled by Dean who once again did not rush the sale and was attentive to all enquiries. Since the purchase I have received many follow up calls, to help me get the experience out of my vehicle which I am very appreciative of. I've bought from many reputable manufacturers previously which have been great but the MB Lincoln team surpassed all expectations. Well done guys

s. m.

We had the pleasure of buying our new car from here this week all the staff are both friendly and very helpful, our car sales person was Jonathan Brewer nothing was to much trouble for him from when we first walked into the show room to the point of collection , he took time to explain everything about our new car from lights to parking and we really needed to be shown what our car can do. Buy with confidence this is a very professional sales team and the cars for sale can not be beaten for both price and quality our car that we have brought is the best we have found and we have been around a lot of garages looking. Go and have a look what they have on offer you will not be disappointed and ask for Jonathan Brewer he will look after you as he did us he even rang the next day after we picked our new car up to make sure we got home safe and well you can not ask for anything more.

D. M.

Professional, courteous and polite staff who kept me informed as to the progress of my B service whilst I waited on site. A 2 hour wait (as fully expected) in a pleasant, calm, very clean modern environment. This was my 1st visit to this dealership & I would certainly go back.

J. S.

Recently purchased a new car from the garage. David O dealt with me from start to finish and was extremely helpful throughout the whole process. David was extremely knowledgeable and was able to find the vehicle which suited exactly what I was looking for. He was able to move things along very quickly once a decision had been made but st no point did we ever feel pressured into making one. I would highly recommend using David to buy a new car.

s. m.

I had the best service, they where patient and clear with the information they gave me. the services i got was amazing!!!!! i would recommend

I. O.

Quick and friendly service from reception to car being returned washed and vacuum inside. Happy to be a customer. Good coffee and Adam our sales executive allways please. Keep it up and thanks.

A. C.

Great service as usual. Had two tyres fitted whilst I sat and waited. No problems Dan and Angela have a great service team, always friendly, nothing ever seems too much trouble. Thanks guys .

P. G.

Good and bad things for this place. They were very helpful in finding me a new car and sourced it from Germany. They did me a great deal, which I was happy with. However, on arrival to collect my brand new car I found that there were bird droppings marks all over the paint work and instead of getting rid of it, they put their special wax over it so the effected parts had to be stripped down, cleaned up and rewaxed. It also had tape stickers on the wing mirrors and the wheels which they hadn't taken off. and which are still there. Not what you want from a brand new car. Obviously not prepped properly, or they couldn't be bothered. Then they tried to tell me that I MUST have their servicing to keep the car in warranty, which is not correct and apparently they shouldn't say that. That's naughty of them, scaring people into spending more money, and lying to them. Good coffee though.

M. P.

Car collected from my home at around 8.00am by very pleasant chap, I received a call to advise that the service had been carried out and the car was returned mid afternoon. A video of the servicing report was received. Very happy with the level of service from MB Lincoln.

N.

First class service! I took delivery of my new car yesterday and despite a few hiccups the experience of Listers Mercedes was brilliant, if not amazing. I was looked after very well by Sam in sales and the dealership staff in general. The care and professionalism is spot on and all you would expect for this brand of car. I thoroughly recommend this dealer to everyone, you won't be disappointed. Well done !!

t. M.

The staff were very professional and not pushy at all. There was no hard sales which you often get at car dealerships. Jamie was very professional and nothing was to much trouble. We must of been in the show room for at least 3 hours deciding on which car and colour and at no time did we feel pushed to make a decision. Jamie is a credit to the company and should be recognised for all his hard work.

U. A.

Geoff and the team we great throughout the whole process. I inquired and received my car within the same week. Would definitely recommend!

T. D. h.

I dealt with Jonathan G at Listers Mercedes. He was courteous, professional and did not waste time. I was made to feel welcome, got all my questions answered and Listers covid arrangements were excellent.

S. S.

After much deliberation and discussion we eventually agreed on an order for a new B Class. Simon Redgrave took us through the process and was kind, attentive, helpful and efficient. We picked the car up yesterday and look forward to many thousands of miles in a trouble free car!

K. S.

We were very impressed with everything from first contact until we drove our Mercedes out of the showroom. We would highly recommend Listers Mercedes Lincoln and are grateful to all the staff who were helpful and cheerful. Special praise goes to Simon for his help and knowledge. Kevin & Catherine

S. G.

Just visited, on impulse, to look at Smart Cars, as a second vehicle. Ended up buying one! Very nice, helpful salesman, Nathan Saville. Having bought numerous cars and motor homes, this is only Company where I have left with a full tank of petrol. Tank probably doesn't take much to fill it but nice thought. Nathan followed up next day to check I was happy with everything. Only criticism was that we were led to believe the car was a demonstrator and it transpired, after purchase, that it had been used as a service car. Would we still have bought it if we had known this at point of contact? Had to loose one star for this.

S. M.

Outstanding service as usual at Listers Mercedes Lincoln. They even gave us a courtesy car for a couple of days while they ordered in parts for my car. Only reason I didn’t give 5 stars, was they left white lubricant/gel stuff used to put around new tyres over the passenger seat and smeared on the window, but I’d say it’s a one off as they usually leave the car immaculate.

M. M.

A really excellent service from start to finish - Adam Robinson was knowledgeable, approachable and helpful. Every member of staff we came in contact with showed us the shame skills - we were really happy with the decisions we took and that is down to the service we received.

M. C.

I've been a customer of Listers Mercedes for nearly two years now and they've never been less than an absolute pleasure to deal with. From the front of house staff to the service dept, they really can't do enough to please you and give you the premium brand customer experience that you expect with the marque. My car is in for some maintenance at the moment and I know I'll get the same excellent service, without question. I cannot recommend this dealership enough.

B. W.

Very good service as it was my first visit. Good response and clear description regards detail and timescales. Initially only a change of rubber but hoping for the same service later when my car does come up for its service and MOT.

J. W.

Nahan Saville at Lister Mercedes is a great guy. He listened to us and make sure we got what we wanted. His customer service skill was brilliant. Your company is so lucky to have him!

C. G.

Many thanks to Geoff,Jonathan and Jeanette great service from the sales team.picked up my new a250e today brilliant car. Thanks again

L. H.

I went into Mercedes on Tuesday 27th of March. After speaking with Jake H on the phone who found me the ideal car and sorted every detail out I then spoke with Nathan S who finished the final details and answered any questions I had. I then came in on the Tuesday and met Jonathan B who signed all the paperwork and revealed my car to me in the showroom to then go through all the features. Everything about this visit is 10/10 and I’ll be using this Mercedes dealer again in the future dispute the 4.5 hour drive. Thanks guys

P. G.

Booked in for a new Can Shaft Cover. Initially told it would take 1 hour but on arrival was informed that because the oil would be very hot they could not work on the car for at least 2 hours. To be fair they did loan me a car but it did mean travelling to and from the garage twice, which wasted a good part of my day. Dealt with Josh at the dealership who could with some training in customer relations and also a 'smile transplant'. Tea and coffee good but no soya milk!!!

M. P.

First Class service from Adam Robinson at Smart Lincoln, kept me updated on progress on a regular basis, all paperwork done quickly via email. Adam even picked me up from the train station and spent time going over everything making sure I was totally happy with the car. Anyone looking to buy should come here

A. N.

Excellent dervice from a great dealership as always. Friendly staff. Work done as agreed and on time. Courtesy transport to and from town and collection at agreed time. Can't fault the Mercedes experience even though the service done was for a much more modest littlle Smart car !! WELL DONE !!!

M. S.

After taking my Mercedes to Listers of Lincoln for it's MOT I came away pleased and feeling like a valued customer. Customer service is second to none and the complimentary wash and vac is a nice touch too.

L. V. o.

Į have purchased A vehicle from them, į was surprised of staff hospitality and quality of service it was really great experience. I would recommend this company to anyone willing to buy a car it’s just 5+ service all way thru, many thanks to sales adviser Johnathan and his team

j.

Booked in to change winter for summer which they store and change for free. Excellent service and left after 45 minutes. They even offered me a complimentary car wash and I also had complimentary coffee and biscuits!

g. h.

Just two things preventing a 5 star review: 1. For a premium make/dealership, the car valeting could be much better, and 2. The customer parking is an absolute joke. If you are lucky enough to find a space, with a two door Merc parked exactly between the white lines you cant even open the drivers door wide enough to get out of the car! Really puts me off wanting to visit the dealership for anything, which is a shame because the staff are excellent.

T. L.

1st class service from start to finish by all. Very friendly staff, and a very special thanks to Jonathan Brewer, whose patience was pushed to the limit. Nice car. Nice clock. Shame about the Jacket!. Would thoroughly recommend.

K. E.

Had a service and Sat Nav update. Wrong update but all was sorted and I received a free update next year service. I was well looked after by Joanna Tromans and the rest of the team. Would recommend this Mercedes Garage to all my friends.

G. G.

Angela and the team have looked after my Mercedes since moving up from Surrey and the customer service and technician work is always perfect, couldn't ask for more. I highly recommend this dealership.

J. C.

Just bought a used Mercedes SLK from Listers, Lincoln. Zoe was really helpful and even brought the car over to the house in Sheffield so we could view it. Kept me informed throughout the whole process. Very happy with my new car!

T. H.

Owing to the disgusting state of Lincolnshire Roads developed a slow puncture . Thanks to complimentary tyres and wheels smart insurance when the car was bought, ruined tyre replaced and back on the road again thanks to the usual five star Mercedes service Just bought our seventh Mercedes from Listers and as usual was very impressed with the service we received .

C. B.

First MOT at Mercedes Lincoln today on my A Class, and couldn't have asked for better service from Josh Parmenter and Angela. A warm welcome, very professional, kept me updated throughout my time there, and a very clean car! Thanks again, See you next time, Chloe Bell.

R. C.

Josh Parmenter was fantastic when I turned up unannounced last week. He explained the issue with my car and got it rectified straight away. Lots of other Mercedes dealerships could do with upping their customer service to a level with Mercedes Lincoln. Thanks Josh

A. T.

Great sales team, the buying experience was pleasant. No sales pressure was applied by the staff. Sam did a good job and kept us informed throughout the process.

D. C.

Things started off really well, went a little pear shaped, but thanks to Simon and his manager turned out really well in the end. Thank you Simon your support and assistance were first class.

S. W.

Exactly how buying a Mercedes should be. Simon has been amazing, answered every question and made the handover an easy and very pleasent experience. Even continuing to help with questions and advice after I had purchased the car. Highly recommended.

R. A.

David and the team were immensely helpful and accommodating. Collection went very smoothly. Would highly recommend them if you’re in the market for a new car.

N. B.

Adam Robinson dealt with my purchase from start to finish in these difficult times. He was very professional and friendly and would definitely recommend his services to friends and family

T. B.

Always excellent service here at Listers Mercedes. Get well looked after by the sales and service team and always sort things out for me. It's a pleasure to take the car here when she needs some TLC.

S.

Buying from Mercedes-Benz of Lincoln was a 5-star experience. Given that the dealership was hundreds of miles away from me, they managed to get me to experience the car remotely via a video and very detailed conversations on the phone. Having contacted various other dealers in the same time frame, MB Lincoln were super prompt in addressing my inquiry. Special mention to Michael Nangle and Karl Flood, both of whom were very courteous and helpful... right from securing the car up to delivery. The whole process was very smooth and quick. I would highly recommend speaking to the team at MB Lincoln for your next Mercedes.

B. D.

I received a an offer of a pre winter discounted pair of windscreen wipers. Booked for 3pm but arrived about 20 mins early. Much the same as before. We were met by a bevy of pretty girls (at my age you don't know how good that is!) and escorted to lounge. Less than 20 mins later my car was returned complete with new blades and we were on our way. Thanks again Listers. Smooth as silk (or an S Class).

C. A.

After an accident my vehicle was dropped off at Kingsley Rd. It only took till the following day to be given a price for the repair and the vehicle was back on the road within a few days. Excellent service from everybody at Listers.

P. T.

Having read the details of an ML 250 online we contacted Mercedes-Benz of Lincoln to organise a viewing. From the first point of contact we were confident with the professional approach. Our sales executive Jonathon Brewer assisted us with all the relevant details followed by a test drive and all the information we required afterwards. Jonathon kept in touch promptly returning any call we had to answer a question or give us more information. The ML 250 was 3yrs old in excellent condition and the whole experience made us feel like we were buying a new car. Living 65 miles from Lincoln we were extremely delighted with the offer of delivering the car to us personally. Above and beyond would certainly be befitting.

M. J.

Fabulous experience again. After my father purchased a CLS from Listers back in 2013, we found the car so good that I decided to repeat the experience this year. My new CLS 350 is superb. Many thanks to Gary and Nick for all their help with my purchase !

I. W.

Sat nav system failed. Bought it new 18 months ago, when buying car from this garage.. It is under warranty, and has been replaced accordingly. I initially thought it was in the car when I bought it, used, 2.5 years ago, and I was informed it would cost more money to replace the sat nav than buying a stand alone system. However, on checking, after asking at the garage, it was apparent that the system was under warranty. Had this been checked first, it would have saved me some anxiety. My wife's memory came to my rescue. Otherwise, the service I have received from this garage continues to be first class in every aspect. I am always grateful for the care of ourselves and the car. Thank you.

C. P.

Very happy with the service I had with all the people that worked on my car. Especially Angela who picked my car up and returned it to me and explained what was done. Very friendly lady an asset to Mercedes Benz.

M.

Brilliant customer service, nothing was too much trouble. My next Mercedes will definitely be from this dealer. I live in Essex, but would recommend anyone living in the south to get upto this dealer.

A. P.

10/10 exceeded my expectations. Having gone into Mercedes Robinson in Peterborough (my girlfriend was interested in the C220), giving our details to Vincent Lee (Sales Rep) and being promised a call back for a test drive that never materialised, needless to say we were apprehensive. However JONATHAN BREWER at Listers in Lincoln changed all that. How refreshing it was to be treated like a human being with no pressure and no pushy sales. He dealt with my girlfriends high demands of what type of vehicle she wanted, found it and got down for her to test drive and purchase. I registered a little interest in the A Class, he went through the finance, the various specs and 1 week later i picked up a brand new A200 AMG line. Jonathan Brewers' customer service was fantastic and we cannot thank him enough but credit must also go to everyone at Listers. When we arrived we were made to feel very comfortable, sat in the lounge, helped ourselves to a hot drink and had a look around the stock in the forecourt when they were doing paperwork but more importantly was the day when we came to collect them. They were both wrapped with message from Mercedes thanking us for using them and to top it off we were given a bouquet of champagne as a thank you for using them. I have already referred a friend to use them and will expect to use them again in future. Keep up the good work it is noticed and thanks again!

M. W.

Extremely helpful sales team, prompt replies to any questions or concerns. The car was exactly as advertised. The car was delivered and handed over in a professional manner. I would recommend Mercedes-Benz of Lincoln, & will be looking to buy from again.

J. P.

Hi. I would just like to compliment Nathan on his salesmanship. We started by contacting your Grimsby Depot but switched to Lincoln for convenience of access. Nathan took over and soon had the G L A from Hull to Lincoln. We are enjoying the vehicle but it will take time to learn how to use it.

P. G.

Can not recommend Listers Mercedes of Lincoln high enough. Purchasing a new car can sometimes be a long drawn out process with choosing what car/spec you want and negotiating a deal. My experience with Listers of Lincoln was quite the opposite, David Overton really did take the hassle out of the whole process by providing regular email updates, offering what I could see as one of the best deal in the country and even collecting me from the train station on the day of collection. The car was ready when I got there, the paperwork was straight forward and he took time to explain a number of features about the car. I look forward to using Listers again. Paul Galloway

I. G.

Always been a good experience when I have visited. As you would expect you get ‘Mercedes’ quality service from the moment you step through the door

S. R.

From the moment we entered the building the staff were amazing From the girls on reception to our sales person Jonathan brewer they were all professional. And Jonathan made sure we got the car we wanted and put us at ease and made it a stresless purchase Thanks lister Mercedes benz

c. b.

went to Lincoln to order a Mercedes Benz and was made very welcome by several members of staff and a wonderful salesman called Jonathan who helped me to pick the right new car for me and my family without out any pressure whatsoever and as kept me and my family informed at every step of the way knowing that when we get are new car he Jonathan will be looking after us as he as done up till now at no time did he put any pressure on us to buy a car it was the opposite advising us how to get the best deal with are new car with no pressure at all making us feel it was a pleasure to have been one of there customers

C. W.

Superb service, would recommend.......

A. G.

I was very please with the personalised service I received. I was not able to view the car in person but Michael helped me all along with any enquiries I had. I picked up the car couple of days ago and very pleased with it. MB LIncoln is highly recommended.

C. r.

I can't fault the customer service in any way, all I came into contact with were extremely helpful , I always look forward to my visits, I have complete faith in their abilities reference keeping my Mercedes running perfectly. thanks to all.

G. T.

Mercedes Benz Lincoln & Daniel Fowler. Excellent! High quality service delivery and sales process. From the moment I walked in the door at Lincoln Mercedes, the care and attention, was the best purchasing processed I have ever received. I would highly recommend anyone living in the U.K. To visit Mercedes Lincoln to purchase their Mercedes from Listers in Lincoln. Best Wishes Gail Taylor

S. C.

Great customer service, no pressure from the sales team. Nice selection of vehicles on display

B. S.

After intial issues when phoning to enquire,our details were passes to Geoff who was veey jind and helpfull.the whole process was quick ans simple.we drove 150 miles to get the car and its peefect .thankyou

A. J.

Exellent customer service by Zoe Baumber. Very profesional approach and all paper work side of things were explained very well with great communication. Picked up from the hykeham train station which was really handy. Felt very welcomed and also given Tea and biscuits which was like sitting in your own living room. Would highley recomend and would buy from here again in near future.

G. M.

The time I was booked in for was met and the work carried out quickly and efficiently. The young lady in service called Jo was most pleasant and helpful. Credit to her.

D. M.

The service my wife and I received from the staff at Listers Mercedes Benz Lincoln was outstanding from day one right up until we drove away with our new car, many thanks to Adam and Simon great job .

A. H.

Really good service. Courtesy car supplied when own vehicle in for mot, repairs. Lounge area with free coffee while waiting. New and used vehicles. Free parking but sometimes busy. Collection and delivery service.

K. H.

Good experience all round. I waited for my cls to be done ,I was informed every step of the way. I keep my engine bay very clean and it was returned back to me just as clean. Would recommend.

P. R.

The service I received throughout the purchase of my new car was 1st class, I am so pleased with the whole process and will certainly use this dealership again and also tell all my Mercedes loving friends about them.

S. K.

We had a wonderful experience. Philip who organised our new car purchase was very thorough and knowledgeable. He was a true joy

B. T.

Excellent maintenance of a minor bulb change and towing eye cover. Even in these exceptional times Angela comes up trumps. My heartfelt thanks.

j. d.

Very helpful and friendly staff. Explained controls etc. fully. A follow up phone call several days later to ensure all was ok. All told a good and fair experience.

C. W.

Great service from Listers Mercedes last week while buying my new Mercedes. Thanks, great to do the handover in the showroom out the rain, kept it shiny for a little longer!

C. M.

It has been an absolute pleasure to have dealt with Listers of Lincoln, in a recent acquisition of a Mercedes-Benz CLA Shooting Brake. The team left no stone unturned in their dealings with me and, I was seriously overwhelmed at the level of service provided to me. I would have no hesitation in recommending Listers of Lincoln when the opportunity arises. Chris Mann

Y. S.

Best MB dealership ,i travel from london to here to buy and also after sare service etc

N. l.

Grant Foster was absaloutly brilliant and has amazing knowledge! when we came across problems with the mercedes me app which we have been trying for a year now to register to our car, nothing was to much trouble for him and my husband is now over the moon that after going to different merc garages and no one knew what to do. Yet grant sorted it all straight away with his vast knowledge!! My car will only go there now!!

J. S.

i must say that we received excellent service from Zoe Baumber right from choosing our new Mercedes and helping us with everything to picking it up on Monday the 11 of March She really made us feel welcome and helped us with all our decisions when making our choice on such a big thing like buying a very expensive car Zoe put us at ease right from the first time we met her and we cannot say how much she helped us and I hope you will pass on our sincere thanks to her So we are well satisfied with our service at Listers and would definitely recommend your company to all our family and friends

P. B.

I recently pick up a new car and have to say all staff, from the initial greeting, demonstration of the car's features and tour of the facilities made what is normally a pleasant experience even more welcoming, illustrative and enjoyable.

E. C.

I travelled from Scotland to Lincoln to get the model of E class Mercedes I wanted, and the personal service from Jonathan Brewer at Lincoln I experienced was exceptional. I have experienced car purchasing from many different dealers over the years, and Listers of Lincoln was just in a different class. The deal on trade-in and car purchase was as expected, but the wrap that goes around the customer to ensure you get what you want is way beyond expectation, and makes the experience a real delight. Chris Norris, the Dealer Principal, took the time out to meet and welcome me, and it is clear the Sales motivation he sets his team is not just about selling cars but about the customer experience and their overall satisfaction with the purchase. Well done Listers, and thanks again to Jonathan. John Chessar

s. e.

I've just bought a new smart car from, Lincoln, I found the service from the salesman and the staff to be first class, I travelled three hundred miles to do the deal and it was defiantly worth it, it's nice to see that some of the motor trade still care.

G. W. G.

As always very professional. Customer service brilliant. Doesn't matter if you have a smart car or top of the range merc...you receive the same courtesy.

K. K.

That was absolutely a big pleasure to dealing with Adam Robinson and Karl Flood! I got my new smart last weekend and their customers service is at the highest level!!!!!Thank you so much for everything, I am very greatful!!!!!

A. H.

Very efficient, courtesy car provided. Aircon repair carried out. Leaking suspension seal spotted by mechanic, notified and repaired. Excellent communication from Daniel.

S. H.

Excellent service. Helpful staff. Went out of the way to try and get us back on the road after a breakdown. Can't fault them.

S. C.

Really happy with the service I received at Mercedes-Benz ,Lincoln.Will need just to go back for a little more training on the dashboard mechanics but will refer to my handbook first!

S. B. (.

This is our third Mercedes we have purchased from Listers of Lincoln. We trust the garage, Jason Jones the Sales Executive we deal with is so very helpful, trustworthy and always has the time to talk through our requirements. Thank you

i. k.

Generally very good but I was disappointed they seemed unable to get my "Mercedes Me" adapter working again and could only refer me to the main Mobilo Life helpline number. This is especially galling as the problem appears to be caused when the Dealer technician removes the adapter in order to plug in his diagnostic kit. I have an SL and an E-Class both with MercedesMe adapters that used to work fine but are now both defunct with the App simply saying "cannot connect, Error code CC006001 contact MB Retailer" I will probably try the Mobilo number, but frankly, "MercedesMe" is becoming a bit of a bore.

G. S.

We have recently changed our car for a Mercedes .From start to finish we were looked after by Simon who went above and beyond the call of duty he explained what was happening every step of the way Helped us chose the car for us and when we picked it up he did everything needed including filling in the form for DVLA coupling our mobile phone and explained the Service contract and filled everything in.We are pensioners so you can imagine how many cars we have had over the years and I can truly say that this was the best service we have ever had.We will certainly be singing his praises to friends and family and would definitely seek him out if and when we need to change .The rest of the Service we received was also very good and everyone was helpful and friendly.Thankyou.Peter and Gill Smalley

M. C.

Very pleased with my New S class , and a big thank you to the team at Mercedes Benz in Lincoln, in helping me acquire this vehicle :)

D. S.

Spoke o Paul Morton in Parts, extremely helpful and had a good sense of humor also! Wish all customer service was like this, thanks Paul!

P. B.

Very pleased.The only reason I have given it 4 stars and not 5,is that I had to wait 10 days for an appointment for a two hour repair which I thought was too long.

J. B.

We both enjoyed our time at Mercedes in Lincoln looking at all the new cars on offer and I have to say the quality and style is perfection in itself, all the staff are always so friendly and helpful and nothing is too much trouble and Jo who looked after us again - is just so very nice and l thank Mercedes for looking after us both so well.

P. P.

Angela was very helpful and the car was repaired and ready for collection at the agreed time.As always since returning to use this Mercedes branch I have found the reception staff very good which is a great improvement since I last used this branch.

G. W.

First class service from entering the showroom, talking through my options for a new car, personalising my car to my needs, support around the 'legal/paperwork' process and then fantastic delivery of my new vehicle to the timeline I needed. Well done Lincoln team.

T. L.

Service carried out promptly and efficiently. Staff courteous and the business lounge was useful fro me to carry on my work while my car was being serviced

j. m.

Very easy to deal with, no hassle or fuss. Everything online and vehicle delivered next day after signing documents.

A. K.

Adam was absolutely amazing and so patient with me. Would definitely recommend 😊

g. g.

Not a normal visit, due to covid.To collect a new car in the car park with no handover is not normal for Listers. Would give 5 as normal

T. T.

As described when making the booking. I was there for just less then the allotted hour and they managed to wash the car as well as complete the repair. Excellent

c. p.

Excellent customer service from Adam, and the car was prepared to a high standard. Very pleased with the whole experience of purchasing our car.

L. F.

Just purchased our second car here an absolute pleasure dealing with them. Would recommend. Always happy to help and assist.

R. H.

All of the guys at Mercedes Lincoln were all absolutely amazing and helpful throughout the process. After dealing with both John and Phil i can honestly say i'd buy my next Mercedes from them!

S. P.

Very nice showroom, efficient and friendly staff. Thank you for your service.

M. H.

The whole experience was perfect - from start to finish. I also want to commend Joe Aitken, the sales person - very respectful and professional - would definitely use again.

D. F.

Fast, friendly and efficient team. Car service drop off system worked well we, will be using this dealership again.

F. G.

Excellent service once again from all the guys at Lincoln Mercedes. Special thanks to David Overton, great knowledge on the product and a welcoming experience for my self and wife.

e. g.

Polite and efficient. Rather pricey but can't fault the service and would definitely buy and service future cars with them.

A. P.

Living in Denver CO, Bryan did a wonderful job assisting us in the purchase of our daughters car along with transporting it to our home. It was a pleasure working with Bryan and the whole team at Mercedes-Benz of Lincoln.

P. W.

Well received Simon Redgrave very helpful and professional will certainly deal with him again looking forward to getting our new car .

R. R.

Brilliant. Lovely place to relax in as you wait. Staff fabulous. Car comes back sparkling clean. Job done. What more could you want?

g.

Modern dealership for Mercedes Benz and Smart cars. Can be difficult to park on site at times. Reception and waiting areas modern and smart as you would expect.

J. M.

Excellent, patient, child friendly staff. Will go above and beyond to get customers the best deal they can. I may recommend them to a friend.

D. P.

Really impressed with the professionalism of Jonathan and the team. I bought the C43 AMG. Very happy with my purchase. Would recommend my friends to Mercedes Lincoln

R. S.

Brilliant service got my cars little problem solved very quickly and cleaned the car as well thanks.Courtious and professional staff plus great coffee many thanks Listers thoroughly recommended cheers.ps sorry about the spelling.

J. B.

Great service, managed to fit my car in for repair a day early and were very professional throughout.

D. H.

Just bought a new C Class. Amazing service, highly recommend Jack, very pleasant young salesman. Love my new car!

S. T.

As always l can't fault the service. Nothing is too much trouble. Having my car serviced is no longer a chore. Thanks everyone.

J. R.

Having had a very poor experience with another Mercedes dealer in Lincolnshire it was a joy to be treated as a customer should Philip the salesman could not be faulted returning phone calls to facilitating a deal the best dealership I have dealt with for many years well done looking forward to getting my new GLC thanks John

S. B.

We have just purchased a V class and cannot recommend Joe and the team at Lincoln Mercedes enough, they made our buying experience a real pleasure.

P. O.

Fantastic staff really professional, went out of the way to help me and my family when our car broke down whilst we were travelling to catch the ferry, we were able to continue on our holiday the same day

C. H.

I cannot fault the service i received . I was seen straight away and waited in comfort with a coffee until my car was repaired.

V. M.

Dylan is so helpful

P. E.

Excellent service, welcoming friendly and attentive staff, just as you would expect, oh and lovely shiny cars!

D. A.

Brilliant service for cars an service on cars but ought to have cars in a price range of cars a £1000 range for people who cannot afford expensive car.

S. B.

My C220 MOT'd washed and vacuumed in 1hour 15mins also very nice coffee whilst i waited thanks.

K. P.

Very helpful and friendly staff. Work was completed on my car promptly. X

G.

Excellent service by Lister of Lincoln, as always. Daniel took great care of me and my car's first service.

s. t.

Same excellent service in these socially distanced times! Very reassuring environment and professional and efficient conduct from all staffs 😊

p. z.

Nice showroom and cars well presented of course. Everything comes at a price but like L'Oréal say... Your worth it

A. M.

Maximum elegance and seriousness

H. M.

It has rarely been easier to spend so much money, and walk away happy. Excellent service from Sam, with no "salesman pressure", which was much appreciated.

G. G.

Definitely one of the greatest experiences to date all the staff were kind helpful and cheerful personnel and a special mention to Johnathan Brewer.

J. e.

10/10. As always, we were extremely pleased in every way by the the service given. Many thanks to all the staff who were so helpful! Kind regards Jan

A. A.

Winter health check - very quick, very professional. Free gift(s), free wash and vac - what more could you want?

i. p. &. d.

Dan sales man very good as was Dean nothing to much trouble. Tried hard to meet my requirements.

T. H.

Really good service. Yes you pay a bit extra but they more than put the effort in to earn it. Will definitely use again

O. I.

One of the best. Excellent customer service. I was kept in the loop at all times. Problem solved within 20 minutes.

A. J.

Prompt Service from Angela in the Service Department which was appreciated. Good Covid-19 precautions too.

M. L.

First class service, friendly helpful staff clean and tidy showroom and waiting areas. Why can't all dealerships be this good

r. l.

David Overton is highly recommended, profession and just could not do enough for me, if you are looking for a great car with great customer service, this place and David are highly recommended to use.

P. N.

All good so far. Big quibble about losing live traffic on satnav an paying loads for it. Wake up Merc. It’s free on my phone! Phil Nash

D. L.

Good service and knowledgeable staff, well done Jonathan.

A. M.

Outstanding service, they helped me through the entire sales process. Not pushy whatsoever and went out of their way to help!

d. m.

Staff polite very helpful would bring my car here and feel very comp that it would be looked after

N. C.

Very good service on my slk. From dropping the keys off in the drop and go box to my car being dropped off at work for my wife to get back home.

T. G. M.

Exceptionally pleasant and knowledgeable staff, first rate service but parking can be a nightmare, hence the four star rating.

J. A.

Simply a fantastic Mercedes Benz service provider. They couldn't of done anything better and a big thanks to Daniel in service!

N. B.

Excellent and helpful service, from very knowledgeable and pleasant staff. The whole experience was made very straightforward.

D. W.

Excellent professional and personal attention, every aspect through car selection, specification, choices and operations fully defined and explained.

J. A.

Very helpful, positive experience.

S. C.

Dan Pudney proved to be an extremely professional Sales Executive during these initial negotiations - extremely well done!

S. D.

Professional staff. Large area to see all your favourite cars both inside showroom and outside. Well worth a visit.

G. H.

Had a thorough survey before Service started. Consulted me what extras needed to be done and what to keep inmind.

N. W.

Superb dealership, always welcoming and helpful.

.. b.

Excellent,very well greeted and hospitable by reception staff.Spares staff member was excellent too.

m. c.

Jason is a legend.. Great person to deal with

R. F.

Great experience with this branch, so much so I travelled 425 miles to get a car from them.

D. F.

Really good experience with Nathan when purchasing the car. Again very good experience yesterday with Jo at service.

G. S.

Friendly and efficient service. Courteous and professional, but rediculously expensive parts and labour charges

M. J.

Visited car parts department. Professional and kind service.

j. c.

Visited to buy a car an excellent experience very friendly and knowledgeable highly recommend

A. C.

really good experience Steve Austen-Davies was very helpful and a pleasure to do business with.

j. p.

Top notch and easy to get to very friendly staff see you again soon guys thank-you

R. C.

Booked appointment on line but kept waiting for about 20 mins after booked time before Technician appeared - hence a bit delayed for the service and the rest of the day

D. S.

Great service from the sales guys Dan and Jake. Would highly recomend using them.

S. S.

No problems. My car was checked out within the hour as promised and all was well.

D. H.

Efficient, Angela went out of her way to help. Fiona Houlston has major medical issues but she worked round it.

h. h.

It's absolutely amazing, the service and MOT were brilliant, but it was expensive also I had a courtesy car, which was a benefit.

P. S.

First class service - the problem with my A 180 was dealt with promptly and efficiently by friendly, knowledgeable staff.

C. P.

Easy booking, fast turnaround on my MOT washed and vacuumed the car brilliant service

L. A.

Great service all round and felt really well looked after, Thank you Angela

d. d.

Pulled all the stops out to do a good deal and look after me at time of delivery. Thanks Michael

p. c.

Good place, excellent staff

S. L.

Excellent professional support, nothing too much trouble, great deals too.

g. s.

Excellent service and courtesy, as you'd expect from brilliant Mercedes!

S. A.

Dealt with my requirements very efficiently. Member of staff extremely pleasant and polite.

S. C.

Great team at Lincoln always a pleasure to visit, Angela and Dan are a credit to the operation.

M. D.

Amazing customer service, amazing cars at good prices

A. G.

Very good service and helpful, friendly staff. highly recommended dealer!

M. R.

Friendly staff and some great deals, will be returning in a year or so!

a. h.

Polite and friendly staff. Service well done. Cannot find fault with present staff.

P. V.

Great deals on smart cars atm, get them fast before they all go.

p. c.

Staff were very helpful and sorted out my problem very easily. Thank you.

D. R.

First class service from start to finish from Sam when buying my c class would certainty buy again

A. L. M. D.

I used this car dealer when I had my smart car they were very helpful

S. B.

Amazing showroom very clean and bright ladies on reception desk very helpful.

C. T.

Listers are superb, very friendly with a great customer approach.

D. F.

fantastic experience and well looked after by the Nathan Saville, thank you ever so much

M. W.

Impressive showroom and clearly a good management team, very helpful and polite service.

P. G.

Excellent service. Nothing too much trouble. Would recommend to all.

P. T.

Garage service good - Breakdown Recovery disgusting. 7.1/2 hours to recover from roadside.

B. O.

carried out checks and solved my leaking oil problem. thank you.

D. B.

Very good service, great staff and good aftercare.

M. t. E.

I picked up the part I needed good coffee ☕

T. L.

Service department very friendly and helpful.

M. C.

Nice showroom but I was completely ignored the whole time. Walked out in the end.

V. K.

Another quality service experience, nothing was too much trouble and everything done to perfection. Thanks to all.

L.

Great service got the car on time , all in order thanks

R. S.

Very professional team and not as pricey as one would thought so.Competitive repair prices

J. R.

10/10 full marks. Angela was very polite, courteous and efficient.

j. b.

Very happy with the service.you are well looked after.

D. O.

Little customer parking. Staff helpful but not enough of them

P. M.

Great Mercedes dealership. Wish I lived closer, would use them more often.

M. B.

Just ask for Michael Nangle. Great guy, sorted everything out beautifully and what a car!

N. B.

Pleasant waiting area, but salesmen never return calls.

D. B.

Great quick service for my parts collection

J. C.

service department was CLOSED being a Sunday so seeked my concerns the next day

T. G. A.

Always friendly and courteous staff and first class service.

J. P.

Got mercedes me fitted so got traffic back! Thanks to the service department for getting it sorted.

I. B.

Excellent service as usual and at a competitive price, thank you

R. J.

Great

M. H.

Friendly, helpful staff, good service and nice customer area with refreshments

j. t.

Fabulous service from the moment we walked in, Nathan was a great help!!

A. I.

Good service

r.

Great service. Thank you Katie.

D. N.

Excellent. Took car for service. Thank you!!

A. K.

Superb service by Adam and Dean, very professional.

m. t.

cured the problem with engine light, it has now come on again, I have booked it in again for the same problem for the seventh time

k. n.

Can't be faulted. Friendly with a good positive atmosphere.

L. C.

Couldn't fault them , super happy with my new car😊

P. L.

Winter safety check done. Service great as always.

J. B.

Very good service. Well pleased what i got.

F. D.

zoe was articulate polite in every way with knowlage

r. c.

customer service and the vehicle servicing received was first class

A. S.

Great service. Couldn’t fault anything.

D. V. L.

Nice coffee ☕ very helpful staff

K. M.

5***** service, thank you and all your staff, pleasure 2 do business with you,,....🚗🏁,,,,,ps and sam,,,,

m. c.

Went for a test drive today.Great experience.

R. D.

Simon Redgrave - Knowledgeable, friendly, approachable salesman, first class. !!!

o.

Very friendly and helpful from start to finish.

B. M.

Simon Redgrave top quality customer service.

H. M.

Experience was excellent. Thanks to Michael and the team.

J. T.

The best dealership I've ever used

J. S.

Have not returned my call.

J. B.

Great service and great price. Faultless!

A. B.

Couldn't expect better, both Adam and Chris massive thanks

R. M.

Fantastic, friendly helpful service. Faultless.

C. H.

I cannot fault the service I received today . Thank you

M. C.

Delighted with transaction which was completed very professionally

D. W.

Positive customer service all round. So professional.

N. S.

1st class service everytime I go

S. B.

Friendly welcome and good level of service.

A. F.

Great service from a very friendly team

I. P.

Friendly, efficient great customer service

J. S.

All I can say the service was great

P. M.

Very good service for those involved

J. B.

Fabulous ! Great service and great price!

P. P.

Courteous staff and Excellent service as always

A. B.

Wonderful service from all concerned as usual

J. C.

Professional People, Very Helpful

D. W.

Great service. Happy customer.

S. S.

Really nice, Nathan was excellent!

M. J.

Very good service as usual.

T. R.

Customer service at it's very best !

M. D. S.

Pleasant staff and amazing service

B. N.

It's in lockdown so nothing much happening

e. j.

Just as I have learnt to expect, excellent.

P. S.

Excellent service as always, many thanks.

p. h.

Very thorough and efficient thank you

I. P.

Excellent friendly service thanks

B. B.

Courteous and helpful as ever. Thank you.

M. P.

Top place

F. 0.

Good service. Thank you!

D. L.

Excellent at everything they do

s. w.

Very professional, a pleasant experience

A. G.

First class service

B. B.

Excellent customer service.

J. H.

very nice very helpfull

I. Y.

Very efficient, excellent service

C. K.

What would I change ......... nothing 100% perfect

D. F.

5 star service as allows

K. m.

Customer service second to none

O. E.

Always a delight to be here

P. J.

Excellent service as always.

C. T.

Always a friendly & professional experience

K. B.

Very nice place and staff

J. H.

great service as usual

C. D.

Great service offering. All the staff were very helpful and importantly everyone of them, even the delivery driver, knew exactly what had happened to my car on the day. It felt like taking my car for service to a small independent family business who understood perfect customer service. Thank you MB Lincoln.

W. N.

Service is great and helpful

J. W.

Good thank you

P. H.

Not very helpful

D. F.

Good Service staff!

M. W.

Excellent customer service

J. C.

Most helpful Staff.

G. A.

Excellent all round.

M. P.

Always a pleasure

B. S.

Professional, polite and proficient.

C. C.

Great service

C. A.

Excellent Service and Hospitality

N. C.

Swift and efficient as always.

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