Reviews of Pentagon Lincoln | Renault, Mitsubishi and Motability. (Car Dealer) in Lincoln (Lincolnshire).
Pentagon Lincoln | Renault, Mitsubishi and Motability
Outer Cir Rd, Lincoln LN2 4LD, United Kingdom
Description
Information of Pentagon Lincoln | Renault, Mitsubishi and Motability, Car dealer in Lincoln (Lincolnshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Pentagon Lincoln | Renault, Mitsubishi and Motability
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Reviews of Pentagon Lincoln | Renault, Mitsubishi and Motability
C.
Recently bought a used car from pentagon Lincoln, Larry the salesman was very good, not pushy, and honest enough to admit if he did know the full details when asked one of many questions, but he quickly put that right by asking colleagues. When a couple of slight issue arose, he rectified them straight away and reassured us that everything would be ok. So more than happy with the service so far.
B. R.
From start to finish, Paul White was absolutely brilliant. He took the time to explain everything about the car and the finance. Everything about my buying experience with Paul has been second to none. The added touch with the revealing of the car was the icing on the cake. Paul looks after you well.
S. B.
Larry and Gary at the pentagon garage on outer circle Road Lincoln are fabulous they went above and beyond for me through my car buying experience. Making the experience enjoyable and not stressful. Would recommend them to anyone who wants to buy a car. They deserve a pay rise.
A. L.
My husband and I visited today on appointment to test drive a Clio hybrid, and from entering the building until we left all the staff were friendly and welcoming! Matt, part of the sales team was a pleasure to deal with, from car information to the test drive and the purchasing process. At no point did we feel any pressures to purchase or make any upgrade decisions. It resulted in us placing an order for a new Clio Techno and we were told the delivery will be a while and he did not make any false delivery promises. I can only give positive feedback about Matt and the whole car buying process, highly recommend! Well done Pentagon Renault Lincoln!
J. D.
I am so pleased with the service that Jackie gave me on my very first brand new car Renault kadjar. From first meeting her to picking the car up, I can honestly say 10/10.
P. C.
Jackie was brilliant from initial enquiry to collection. Answered all my questions and concerns and went above and beyond. They gave us more than we was expecting from our part ex and we feel like we've left with a really good deal on our used car.
Thank you.
J. b.
Larry was a great salesperson and helped us with buying our new car giving us all the information we needed. Having travelled 4 hours to get here we we're very happy with the service we received and wouldn't hesitate to travel that distance again for the service we received.
T. S.
Paul is a really nice guy, extremely helpful and knowledgeable.
The process of ordering and now receiving my new car has been seamless from start to finish.
Thank you Paul, well done Renault 👏🏻
S. B.
I have just been to pick up my new car from Pentagon Lincoln (Renault). I honestly can't thank Paul White enough, he has really gone above and beyond to make sure I was comfortable with every step of the process. So happy to help and very knowledgeable. Thank you so much for everything !
S. K.
Picked up our new car last Friday 😀
Would like to offer our thanks to Ryan Haigh and the rest of the Renault Team for a smooth handover.
More than satisfied with their professional approach and would thoroughly recommend them to other customers.
D. J.
I recently had to take my Renault captur to Pentagon Lincoln for a diagnostic test. The staff were all welcoming, polite and helpful. As a result of the diagnostic the car needs expensive repair work. A special thank you to Joshua who has liaised with Renault on my behalf for a favourable outcome to this issue. A general thank you to all the other members of staff who looked after us during our visit last month.
G. W.
I had my Dacia Sandero serviced for the first time this morning and Sarah and Josh on the service reception were very pleasant, helpful and efficient and the car was very well serviced and cleaned. Also I didn't have to wait long and could of had a courtesy car should I have wished. An excellent experience.
J. M.
I Went into Pentagon Outer Circle Drive Saturday Morning to have a look around. I was well greeted and asked if I needed any help. “ I said I was just looking at different options at this moment in time” No problem the chap said, I’m here if you need anything and then asked me if I would like a coffee, (impressed).
I went away feeling good about my visit, no decision made through, but I certainly would recommend my family and friends to check out Pentagon if they are looking for a car at anytime.
John McCormack.
Since writing this review I have had a second visit to this dealership. I have purchased a Renault scenic.
From start to finish Jackie and Garry have assisted me with my part exchange. The value for money and the deal they have provided me where excellent. I have now just collected my new vehicle and the handover from Jackie was extensive, informative and overall outstanding.
Thanks to everyone at pentagon Renault for making my overall experience easy and enjoyable.
W. R.
I had a great experience with the Sales Person Paul White, during the sale of our new car. He was extremely helpful, had a great sense of humour, and really made me feel settled and comfortable throughout. Thank you ever so much
C. Q.
I have come with my friend to purchase his car, and found one for myself. Larry, our representative, was courteous, professional, and a well-informed representative. The staff in total were also courteous and the process of purchasing the car was swift.
I. P.
Was greated by Jackie Lee to try and trade my van in. Jackie I found very competent, friendly and efficient.
However I didn't expect a low trade in value offered £7000 lost on a new van in 5 months ago a joke to be honest.
The service department, i am not going to leave a comment as it would be very bad for renault.
A. P.
From the offset Mr Paul White has made the experience of finding, choosing and purchasing a new car a joy. His knowledge and professionalism was second to none and has gone above and beyond in all aspects, I would recommend anyone/everyone to use him to find a new or used car
E. A.
Just bought a car from here and after being put off big dealers on the past this was completely the opposite and a great experience!
Larry was brilliant so professional, thorough and easy to talk to. Thank you so much!
M. V.
Had my new Arizona Duster 4 days now and love it. smooth ride, very quiet, comfortable seats, very happy with it. Bought it in lincoln
Paul White was our sales man, excellant service given, very helpful
pleasant friendly man.
n. S.
I never write reviews, but I had to share how amazing Pentagon have been with us over the last month. Despite the fact that we bought a vehicle from a private seller Pentagon undertook the painstaking process of rectifying a big problem that we realised the vehicle had once we got it home. They even loaned me a full wheel for well over a month!! Everybody went above and beyond, particularly Joshua Jackson in the servicing team. Pentagon, you need to keep this guy. He couldn't have been more helpful and patient! THANK YOU to you all
C. P.
The staff (inc the manager) here are awesome, I was looking at the cars with a service user I care for, and the staff could not have been more helpful. They had all the time in the world and made the day wonderful.... buy a car from this team.
J. S.
Everyone was so helpful from my first enquiry at a new Renault dealership for me as I have moved to a different county. I explained my needs as a person with Parkinsons & a wheelchair users. How I fund it difficukt to function first thung in the morning. So to make everything easier for me tgey arranged for my vehicle to be colle ted and returned. The day before I was contacted and given the name of the person who would be collecting my vehicle. On the morning John called me to check if if was convenient for him to arrive in about 30 minutes to collect the vehicle. I was called during the servicing to get permissions to change the key fob battery. Once the servicing was completed I was called to check if it was a good time to return the car and to take payment. 5 star customer service experience from start to finish. I really liked the video of the health check of the underside of my car a view I don't usually get to see.
S. B.
I visited the Pentagon Renault Lincoln dealership on Outer Circle Road for advice on The Renault range cars. Unsure on which one would suit my needs. I was greeted by a sales person and they made me feel very welcome. Everything that was asked and explained to me was thorough. Very happy with the service and would definitely recommend this dealership to friends and family.
A.
I was looking for a car and found one on Pentagons website and shared my interest by enquiring what my part exchange would be . The following day I received a video of the car I was looking at from the salesman Matt Pedrick which gave me a better look at the car . I then went to the showroom to see it and decided to purchase the car . The service I received from start to finish from Matt was excellent and I would definitely use pentagon Lincoln again.
L. G.
Absolutely amazing service from Matthew. This was my first car and everything was made simple and easy with very fast responses and service. Would definitely recommend!
L. G.
Bought a lot of vehicles over the years - frequent changer of cars, so have a broad experiance of the motor trade and ive got to say Jackie Lee is a credit to Renault Lincoln from viewing to collecting .
happy to recomend based on my experiance.
Keep up the good work , see you in 2 years!!
K. H.
Larry has been fantastic in supporting me to get my new car! My need for a car was urgent and he facilitated it very quickly and professionally! Thank you Larry!!
A. B.
1st July, 2022.
Well, I just picked up my Brand New Dacia Sandero Stepway Prestige Tce90
Well worth the wait and extremely satisfied with both the Car and once again the staff at Pentagon Dacia.
Paul White always a pleasure to deal with as on many prior occasions, but this one made all the more special.
Today was our wedding anniversary and the car showed up first thing this morning on the trailer with 9 others and Paul did everything humanly possible to get it ready for us to collect today.
Enlisting the help of Dom the Service Manager, they got everything sorted checked and finished ready. They make an excellent team and as such my thanks to both and any other staff involved in this sale.
Thanks also Paul for the anniversary gift, you shouldn’t have and it is really appreciated.
You and your team made an important day all the better and we will not forget this.
Always a fabulous experience and making New Car purchases all the more exiting so well done.
So, great company, great staff and a superb branch of Pentagon on Outer Circle Drive to deal with and if I could add another 5 Stars to my previous review I would.
*****
Tony and Gail.
Had the Dacia Duster serviced and it’s first MOT done and impressed as always as to the speed, efficiency and cleanliness of their work.
I bought my car from them and since then always had the work done by them at very reasonable rates, they have even done more specialty work on my car that I needed and done excellent work.
So keep up the good work wether the technicians or the welcoming service staff.
Oh! Big one, I am notorious for not keeping cars for more than a year! This one k have had 3 years from new as you might gather!
I cannot fault the Dacia brand.
Duster 1.6sce 4x4.
M. W.
A Service Advisor was available when I arrived, he explained the paperwork and service to be carried out, he offered me a coffee and a seat in the waiting area. A very professional and friendly experience, highly recommended.
J. S.
Thanks to Mr Paul White who is a credit to the company. If you want a look this is the place to be,for the first ever time along with my mother(Mrs c)it was a complete joy
G. B.
Very prompt helpful service. Vehicle was collected and returned by a very pleasant and courteous colleague. No issues whatsoever.
C. C.
Exceptional service from Jackie Lee everything went through efficiently and smoothly. Happy to recommend Pentagon Renault to friends and family
C. M.
Jackie Lee was very helpful and informative while buying new car.
Very patient with me while I struggled to make decision.
A. W.
I don’t usually write reviews but I just had too with Pentagon Lincoln. The service was of the highest standard. Paul White was dealing with our Sale and I couldn’t speak higher of him or his manager Gary. So friendly and accommodating. Now I’ve purchased my new car, I’ll definitely be looking at bringing it for it’s annual service and MOT in future years. Can’t recommend them enough!
B. G.
We just took delivery of our Zoe and are delighted with it. We were guided through the whole process from first sight to handover by Jackie Lee who was superb. She answered all our questions, most of them before we had asked, kept us informed every step of the way and made our decision to go for a new Zoe very easy. We have also met a number of the other staff at Lincoln Renault and are confident that we will get excellent after sales service and support too.
P. W.
What a great place to buy a car! I came to Pentagon Lincoln Renault to look at and test drive an electric Zoe. Matt the salesman was great, informative and knowledgeable. I took delivery a few days ago and I absolutely love it. Thanks to everyone at Lincoln Renault for looking after us. Recommended.
K. R.
Fantastic customer services, helpful, friendly and polite. I had been putting off joining the mobility scheme for some time hearing some stories. I called the showroom just to have a chat and was passed to Paul White who had experience with the scheme. Later that day I popped into the showroom and less than a week later I was driving my nice new shiny car home. From start to finish nothing was too much trouble and tailor made to my circumstances. Paul was so easy to talk to and understood what we needed as a family with his knowledge, experience and advice (which was gratefully appreciated). So pleased I picked up the phone and got in touch with Paul and the team. Thank you very much from one happy family.
M. T.
I rang Lincoln O.C.R. branch and spoke to Ryan regarding Captur for sale,and wanted to px my older Captur made arangements to travel down from Barnsley to view car
The deal i received was so good i decided to go with it collected car on Friday as arranged.
Ryan was so friendly and very proffesional and not pushy regarding other products sales,in all Ryan is a credit to the Company only other gripe is no biscuits with tea !!
Many thanks
Malcolm Thiede
K. W.
Thank you Paul White at the Outer Circle Road, Lincoln branch for your help and efficiency in helping us drive away today a brand new family car. You were very helpful, and made us all feel at ease. There was no pressure whatsoever. The package you put together is just ace. The car is fantastic and will give us many years of happy driving. We will definitely be returning back to you in the future. Thanks again, Ellie, Graham and Kim Wright :)
G. H.
It is with great pleasure that I have to say that my dealings with Pentagon (Jackie Lee) have been nothing more than exceptional. Clear and honest advice whilst negotiating the purchase of a new Dacia. Due to a change in personal circumstances I had to cancel my order. My deposit was returned promptly and with courtesy.
I will not hesitate in using Pentagon in the future.
Graham Hague
Y. W.
Fantastic experience of buying a our new electric car from Pentagon Lincoln from start to now. Jackie was very helpful went the extra mile to make sure thing ran smoothly. All the paper work was sorted out by Jackie all l had to do was insure and pay for it. I am very happy our new electric car it very different way of driving. Thank you
D. M.
Thank you Renault for checking my air con and sorting out the problem under warranty. Your friendly and efficient customer service was again very good.
My car is always cleaned and you completed a complimentary health check. A happy customer😊
D. P.
I picked up my new Renault Captur Motability car from Renault Pentagon yesterday, 31/03/22. From the moment I walked in for the first time, unsure of how the scheme worked and what was available, Paul (Motability rep) has kept me updated and informed as to progress on delivery of my car. The vehicle on pick up was kept under cover to keep it pristine until it left the show room. Pentagon Renault has gone all out to ensure I had a top class experience, and if they keep up the great work, I look forward to remaining under their care for the duration of my Motability leasing. Thank you all.
K. T.
Larry at renault 11 out of 10 not pushy very patient explained everything we asked couldnt have done any better I now have my new car
D. W.
Great experience again with Paul White at Lincoln Renault. Looked after me again, 2nd time I’ve bought through Paul, 3rd time at this dealership, good friendly service. Thanks to Ken as well.
K. C.
Paul White as been absolutely fabulous, and very professional
Always polite and respectful.need more staff like this gentleman
5 star again
H. F.
Excellent service from the sales person who I spoke to. Very attentive and made my visit very pleasant.
I wanted to know more about going electric and the sales person was very knowledgeable about the Renault Zoe. Happy with my experience and would definitely return to Pentagon Renault Lincoln. Highly recommended.
L. K.
Excellent customer service on buying a car, which I’m very happy with.
The whole process was completely hassle free and all staff we encountered were very friendly.
Would definitely use this branch again. Thank you :)
N. H.
Have just bought a second hand car from this dealership with thorough, professional and friendly help from Jackie Lee and colleagues. Very pleased with the whole process from test drive through questions and queries through to purchase. All offers and extras explained clearly but without hard sell, all correspondence was swift, thorough and accurate. (Compare this with surly, unhelpful and ill-informed service at Carworld in Peterborough - will definitely stick with dealerships not supermarkets.) Extremely pleased with the purchase. Would recommend and definitely return, even though the dealership is a long distance from home. Thanks Jackie!
T. L.
After visiting Renault Lincoln, I was greeted with a very friendly welcome & hot cup of fresh coffee. I lost count of how many members of staff said hello which was nice. Although I never felt any pressure to buy on the day, the sales guys Matt & Ken answered all my questions & made the purchase of my new Clio really easy & enjoyable. I will definitely recommend Renault Lincoln to my friends & family.
K. t.
Ordered a new Renault Arkana- in stock - great service from paul white who sorted everything Made the process easy and his pre and post sales service is outstanding. If you want a Renault do yourself a favour and ask for paul you won’t be disappointed!!
S. J. (.
Purchased a 2016 MX-5 ND from the Lincoln Branch (Outer Circle Road). Thanks to Paul White and his superb service for making this a very relaxed experience. Very helpful, and made the purchase very straight forward along with great warranty and roadside coverage package. The car is every bit of joy as expected. Even though we live quite a distance away, Pentagon are guaranteed of our return for our next vehicle. Thanks again, Simon & Maria.
M. R.
Josh was an absolute star? He was warm and friendly and he called me to let me know my car service was finished earlier than expected. Thank you Josh and keep up the good work?
B. L.
Really great customer service from Paul. Was a smooth and easy purchase and he made us feel at ease throughout, highly recommend.
E. W.
My parents and I have Just bought new cars and the lovely sales lady Jackie was amazing . she couldn’t do enough for me she knows just how to read people we had a laugh and a bit of banter as that’s what I’m like ! She is absolutely brilliant I can’t fault her at all she delivered my car and everything is perfect ! Thankyou so much Jackie you definitely deserve a pay rise for putting up with us Wilson’s 🤣 hope to see you again in a few years x
A. B.
Brilliant service as usual at Pentagon. No problems with my MOT and the customer service was second to none as usual. Thanks team Pentagon 😊
A. G.
Bought my new Arkana a month ago from Paul and it’s been brilliant, really love the car. Had a great experience buying the vehicle and when there was a slight issue with the settlement, Paul and Gary were onto it straight away, I can’t praise or thank them enough.
M. D. G.
I had a good experience. The consultant was very kind and efficient. Plus the car I went to test it was a very good deal.
M. d.
Great 5 star service, great price, highly recommend. Jackie was very helpful from start to finish. Thank you
K. R.
Just bought a car from Pentagon. Looked after by Larry who we found to be helpful, patient and professional. Reccomend you go talk to him if you are looking for a new car.
j. w.
Had a fun experience buying the car, stress and hassle free with no judgement from any staff.
Everything was explained well to me which helped a tonne, which was brilliant as I am a first time buyer!
Thank you Paul white for the best experience I could ask for!
M. H.
This is my second visit to have my van serviced, very friendly, courteous and professional, it’s a pleasure to walk into such a friendly atmosphere, great experience, would always recommend
F. M.
Ordered the car on the 11th March, was told it would take, 4 to 6 months, received the car two weeks later. I was given first class treatment from Jacky. A FIRST Class service worthy of 5 stars.
L. W.
Went through Pentagon for a new vehicle and it’s safe to say the service was absolutely fantastic, we was kept updated regularly, all questions answered and it was all straight forward and easy! Reliable and friendly service through out given by Paul who works in the Vauxhall area of Pentagon, highly recommend him. It’s been a pleasure and we will be sure to return in the future. If in doubt ask for Paul, you won’t regret it!
F. B.
Had a test drive for the Zoe with Paul, a wonderful, friendly an experience with no pressure to buy. Highly recommend.
K. R.
Exceptional service from Paul White when buying my new car recently. He made the whole process so simple. It was a pleasure to deal with him and have a good chat whilst doing so - no pushy sales techniques, just an all round nice, genuine bloke. Thank you!
D. W.
Amazing place, could not recommend the guys enough. They were so helpful!!! I will always be going to this place anytime I’ve got any questions about cars! Really recommend Paul especially what a genuine person! 10/10. X
M. F.
Great service, very polite, unlimited coffee, Paul was very personable while sorting out a much needed van
J. S.
Absolutely fantastic service from Paul Smith @Lincoln Dacia, from start to finish. All options to purchase new car explained clearly and an unbelievable trade in price for my old motor. Now the proud owner of a new Stepway which has all the latest gadgets and looks very stylish. Once again thank you Paul for making the purchase simple and easy. Merry Xmas to all at Lincoln Dacia.
D. W.
This was my first visit to Pentagon, Outer Circle Lincoln and I would 100% recommend them to anyone. Paul White was brilliant, he explained everything really well and helped me to finally buy my dream car after far too many years of wanting one. After sale support is great with follow up calls to check all is well, plus highlighting and fixing a minor issue found as the car was going through its final checks. Thank you Paul 😊
t. w.
Visited Pentagon Outer Circle Road Renault last week for a Service. Staff extremely helpful and professional. Received the video for the Health Check on my vehicle which Josh explained in detail. Excellent service as always would recommend them to friends and family and give them an 11/10 if able to.
K. H.
Excellent car dealership. Paul White treated my partner with much respect from start to finish. Never at any point did he feel pressured into buying our Renault. He was very in depth about various offers as well. Paul was recommended to me by my boss and I’m glad he was. He’s a credit to pentagon. Thank you very much.
J. M.
My husband and I recieved 100% friendly and helpful advice while looking for our new car.
Paul White was our salesman who is a very friendly and jolly chap, he made our experience less stressful and his knowledge helped us decide on which car suited us best.
We couldn’t of asked for a better experience a huge Thankyou to Paul :)
R. P.
The stuff was polite and very helpful cut me up today with what was happening with my mot excellent service
C. H.
Enquired on a vehicle they had for sale and was called back within 10 minutes. I dealt with a salesman called Matt who has been fantastic throughout!! Would highly recommend buying from here as the service I have received has been absolutely brilliant.
J. M.
From the start of ordering my new car to the delivery i was kept informed and was treated with a lot of respect.Paul White went above and beyond for me and i very much appreciated that.When the day came for me to collect he made a big thing of it down to the unveiling.I would 100%recommend your branch and especially Paul White.Well done
p. b.
Pentagon Renault Lincoln sales executive Larry, I can give him 10/10 for his professional way he talked me through the sales process of buying my new Renault Clio Lutecia Etech Hybrid Automatic car
E. P.
Friendly, patient and helpful guys answered all questions without pressure. We'll be back! Thank you
K. D.
Paul White was brilliant throughout the sale of my new car, which I am very happy with. Even driving 1hr+ twice to sort out paperwork and delivery when we were having issues with the online system. Would highly recommend.
t. c.
I had the pleasure of dealing with Matt. He is a true gentleman, fantastic sales person who respects what I actually wanted in a car. He showed me everything that was on the car, if I wasn't sure he would happily show me again. Absolutely over the moon with the car I brought and the service that was provided.
C. S.
Had a major problem with my car, rang up was booked in for diagnostic. They found the problem and sorted it asap. Lovely people, really helpful and knowledgeable. Highly recommend. Couldn’t of asked for more. Thanks to Garry, mulhall and Josh who went above and beyond.
Mrs Victoria Scott
M. R.
Bought a second Hand Kia Sorento through Larry of Pentagon Renault Lincoln. Excellent service could not be happier
C. W.
Superb experience from start to finish! Our salesman was Paul White, he kept us informed every step of the way and made sure everything ran smoothly. The car is just what we wanted too. Would definitely recommend this dealership and salesman.
D. W.
Recently bought a vehicle from them, Staff member Jackie was there with us from start to finish, never pushy, took her time and went through everything with us. Collected car a week later and she came in while she was still on holiday to finish the purchase with us. It was a pleasant experience simply because of this staff member, so big thanks. X
G. C.
Paul white was the lovely guy who sold me my car. Everything was explained in great detail. The hot chocolate was lovely. I never once felt pressured into buying. My experience was a lovely one and if I ever need a car in the future Paul is the guy I would want to buy it from. I felt safe in regards to covid. Everything was in place. A very nice touch was a follow up call to make sure I was happy and enjoying my new car. Thank you Pentagon and to Paul.
G. R.
Enquired about a service for my Mums Renault Zoe. It was really easy to book her in and everyone was polite and friendly.
I would definitely recommend the team at Pentagon Renault.
Thanks Pentagon
M. W.
I purchased a Koleos during lockdown from Pentagon Lincoln and could not have been looked after better. Looked after by Paul, nothing was too much trouble. Considering I live in Swindon and purchased the car without seeing it, Paul went out of his way to give me confidence, clarity with an entirely transparent approach. Couldn’t recommend highly enough, thank you Paul and Pentagon Lincoln.
E. I.
We have just purchased our third Dacia, but went for the Duster this time instead of the Stepway. Just love the cars.
Again we were greeted by Mr Paul White.
He Made us feel at home and discussed all our options..very professional but friendly too.
Feel we’ve made a long standing friend through our purchases.
Makes a big difference being given the confidence to buy.
So thank you yet again Paul for your help kindness and professional opinion in our latest purchase.
We love it.
Regards
Colin and Liz Ironmonger.
See you again.
H. L.
Very helpful & friendly staff . I was booked in for a test drive for a car if seen on the website . It was all ready to drive .Matt who dealt with everything was very nice and sorted all the paperwork out so that I could drive the car home that afternoon.All the team at Pentagon are very helpful & courteous.Also a mention for Kenny who put my key battery in for me . Thanks all
J. W.
Big thanks to Matt for helping us choose our new cars. Great coffee too!
S. S.
took my car in for its service, really impressed with the quality of work from service advisor Josh Jackson, he was extremely knowledgeable and polite, made me feel a valued customer. Would recommend this dealership to anyone. 10/10
A. F.
Had a great experience when I booked my car in for its service and mot. Was kept informed on what was going on and car was ready on time. They even gave my car a clean. Great service from start to finish.
V. S.
Just purchased car from Pentagon, Outercircle Rd, Lincoln. Spoke with Matt P about what I was looking for. Very patient and helpful. Had test drive etc.
A very positive experience. Thank you Matt P.
C.
Outstanding service provided by Paul White, would highly recommend him, everything was straightforward and efficient and Paul was very helpful through out the whole process, I’m very happy with my car and the service I received, thank you very much.
R. G.
Fabulous service from start to picking up my new car. The salesman Paul White was superb, he made us feel very welcome, extremely approachable and always at hand to answer any questions we had. Paul is a credit to your company. Great guy. Thank you Racheal
G. L.
Good service, very friendly staff members and very professional.
The price for the work on my car was more expensive than most other garages but they did a good job.
J. B.
I needed to order a new car on motability for my mother and I didn't think it was possible to order so quickly with zero fuss, especially living in Nth Wales and mother in Lincoln. However thanks to Mr Paul White he made all this possible with his super knowledge and efficiency the car was chosen and ordered within a few days. I highly recommended
Mr Paul White as the sales man for you to use, you won't be disappointed. Mrs J Benton.
S. M.
Excellent service in a comfortable and friendly atmosphere. Very supportive and informative about the vehicles and the buying process. We were left feeling confident that we had made the right choice for us, and that our sales agent had been very much on our side. Can't recommend them enough.
J. D.
Bought my first brand new car from pentagon in Lincoln this weekend. An exceptional experience buying that was made by Paul white, he made sure all my boxes where ticked and my experience was the best it could be. 👍
s. d.
I have just picked up a brand new motability Renault Akarna. I have dealt with Paul White throughout. He has been in constant contact including the trails and tribulations of DLA awards. He had a cancellation, and rang me immediately to inform me of the availability. Without his actions we would have been waiting another 6 months for delivery. Great cat and sales service
M. M.
From start to finish the service was professional.
Paul White is one of the least pushy car salesman we have met, hence the sale. A gifted young man who obviously knows his job.
As a result we are the proud owners of a lovely car. 10/10
V. R.
I have recently, just got my new mobility car thanks to Paul he was fantastic, he couldn't do enough to help me out through the whole process which is brand new to me. He was approachable, chatty, really made me and my friend feel at ease it was like talking to a friend. He was there every step of the process, also while going through everything even managed to have a giggle, wasn't made to feel awkward at all. Absolutely love my Renault captur, I feel this is how it should be. Also on a funny note sultana, and salt and tan, Paul will know what this means, thank you so much 10/10 😊 Fantastic
T. H.
Where to start, exceptional service from Paul white, immediately he makes you feel at ease. I knew what I wanted but didn’t now if it would be all in one car, smiling Paul knew exactly the car that would fit my needs, and took me to look. I fell in love immediately. Paul had shown me my car, and it was the last one in its group, he sorted all the paperwork, and being a motability client he kept me in the loop till the time came To collected it. Paul white is the nicest car dealer I have met. A credit to the group.
L. s.
Had a great experience with the new staff at Pentagon Lincoln Dacia Service Team. I was especially impressed with Josh Jackson who was friendly, professional very thorough and informative. I felt supported and welcomed and the whole team were very approacable. Thank you very much I felt that I was in really good hands. Really impressed...thanks guys.
R. C.
Although I didn't end up buying the car I was looking at. Jackie & Ken were attentive & professional from start to finish. Highly recommended.
N. L.
I’m a repeat customer, I’ve just got my second car. Paul white is my car dealer, he made sure our electric Zoe was nice and full ready for us to pick her up. He also threw in our mats for free as a gift, so we didn’t even have to pay for them, which was a nice gesture. Lovely customer service, I’d recommend.
R.
Great customer service to meet individual needs. Paul appeared open and honest and assisted my wife and I with the car we had pre-selected before attending. The paperwork process was straightforward and Paul was able to collect me, in a Covid secure manner, from home to get my new car.
D. H.
On the two visits for my wife's first Mobility Vehicle we received nothing but excellent service from in the first instance Mark (on an extremely busy day - due to covid implications) ) and the second to collect the car from Paul. They were both Friendly Helpful and professional especially under the current situation. Even on the two calls made the answers needed were precise and helpful. From placing the order, the administration was completed in three days and seven days later we collected the Renault Capture presented in a unique customer service way in the showroom. Cannot praise them enough.
J. H.
This was a very satisfying experience buying a car online for the first time ever. It was so easy and my initial enquiry was promptly followed up by Jackie Lee who has been a delight to liaise with.
She has sorted out the whole purchase as well as part exchanging my Renault Kadjar. She even delivered it herself. Amazing.
My new Renault is perfect and as I love this model I am so pleased and would highly recommend anyone to purchase this way from pentagon.
All the best to Jackie for the future.
C. G.
We part-exchanged our old car for just what we wanted. The whole experience couldn't have been easier or more pleasant. Ryan was the most un-stereotypical car salesman we have ever met. Friendly, with a sense of humour; no pressure applied at any time; knew his stuff and at no time was he patronising or condescending. In fact, the perfect car salesman! Previous experiences at Pentagon have always been very good... this time it was exceptional.
M. P.
Have to recommend, dealt with Matt to purchase new Van, professionally dealt with, pleasant and quick.
K. C.
Just picked up my brand new Clio.. amazing service from start to finish. Hassle free collection and no pushy sales.. huge thanks to Paul and the team.
G. W.
Buying a new car can be a stressful event even more so during the Covid restrictions but Paul White guided us through the process and made my purchase as stress free as possible. He gave us great customer service and went above and beyond Guiding us through the process. Thanks Paul keep up the good work.
K. G.
Fantastic service from start to finish. They maintain regular communication throughout and provide excellent after care. The staff are kind, knowledgeable and courteous. Couldn't ask for more (especially from Jackie Lee, she was amazing)
L. a. a. G.
Great service from start to finish from Paul White. Was invited to a VIP weekend being current Dacia owners and a bit sceptical at first but came out with a new car and a great deal!! Paul looked after us every step of the way.
M. W.
Excellent service from start to being handed the keys. Our dealer was Paul, very honest, knowledgeable and genuinely looked after us. We recently moved from abroad and looked at several salerooms nearby, this garage just felt right, welcoming and our gut feeling was correct. If you're looking for a hassle free, enjoyable and honest salesman ask for Paul.
R. B.
Excellent service from Paul White from start to finish. Paul was efficient and friendly which made the process of purchasing my mums new car so easy. Nothing was too much trouble including a home delivery. Thank you.
T. M.
Cannot recommend highly enough, Jackie our sales person was efficient, professional, not pushy and extremely personable. She made the whole process of buying a car easy, communication was fist class. Well done Pentagon customer service done well.
A. O.
Fantastic service from start to finish, friendly and helpful. I'm loving the new Renault Captur S-Edition 155. Even with this pandemic going on the level of service was outstanding. Thank You
L. f.
Firstly never did we ever dream that we would be purchasing a car online and to begin with we were extremely cautious. However from the moment we spoke with Jackie Lee she immediately put us at ease. The whole process could not have been made any simpler. Jackie was in contact with us throughout, all information was explained to us. Due to work commitments we were struggling to arrange to a date to collect our new car. Jackie then immediately arranged for our new vehicle to be delivered which was some 60 plus miles away, and this was on the day we agreed. Jackie arrived in full uniform and presented Pentagon in a very professional, polite manner. Our vehicle had been valeted and even after the long journey was in pristine condition. We would definitely recommend anyone to use Pentagon Lincoln. Superb service, well done team Pentagon and a very personal thanks again to Jackie you are a credit to your company. Linda and Simon.
L. L.
A big thank you to Paul White at Lincoln Renault for fantastic customer service from beginning to end. The experience of requiring a new motabilty car has been excellent. Also, loved the way Paul presented my new Captur today. Would definitely recommend.
P. B.
Really just so easy, I asked for someone to call me back and within minutes Garry had phoned and sent a short video showing the car and I was able to reserve it . Car was ready for driving it away so no need to make multiple visits,perfect.
A. P.
Excellent service from Jackie and Tony. Extremely attentive. Sociable and helpful without ever being pushy. The new Sandero Stepway is amazing value; a superb car for a very reasonable price. Jackie went above and beyond in her attention to detail, even giving me a Birthday cake. Well done!
J. K.
Buying a car in lockdown was a challenge but Jackie ensured everything went smoothly and answered any questions I had. She has followed up twice in the 3 months of owning my new car. Would highly recommend this experience.
J. S.
Thank you Paul White! I picked up my new car this morning and couldn’t be more happy. Process from start to finish has been plain sailing with all questions (some silly) being answered in a friendly way. All aspects were explained and easy to understand. Paul was very professional in his approach with nothing being too much trouble, very down to earth and a few laughs. Would have no doubt in recommending Paul and his colleagues at Outer Circle Road. Thank you
R. M.
I dealt with Paul white throughout the purchase of my car. He kept me updated and supported me every step of the way. Very helpful and curteous. There was a feature on my car I didn’t know about. He took the time to find out what it was and fed the information back to me. Nice to do business with him
T. H.
Absolutely fantastic service throughout! I spoke to Paul White, who was friendly and helpful from start to finish. He ensured I had every detail about the car I wanted and delivered it to my home just days later! They obviously take covid-security very seriously at this branch as well, and I appreciate him making sure I was aware of every precaution in place, ahead of their arrival: this included sanitising the vehicle, wearing masks, helping me with the paperwork in a socially distanced manner, etc. As for extraordinary service: mobile signal can be temperamental in my area - with this in mind, Paul kindly went out of his way to work around this and scheduled times to call me, so I could plan to be somewhere I could receive the calls, also communicating via email at times to help! I was very surprised that a distance sale made mostly over the phone could have been as personalised as it was, yet every option offered to me was made with my own personal circumstances in mind. Paul even gave me a follow up call a few days later, to see if there was anything else I needed and to check everything was okay! I feel very looked after and that the service recieved was faultless. I'd have no trouble recommending them to anybody and be very happy to get my next car from here!
R. S.
Very good customer service, clear explanations re car, additional products and after care.
P. C.
What an experience! - Ordered a Motability Zoe from Paul. He is such a nice chap. Kept me informed every step of the way and answered all the silly emails I sent with such kindness. The car was in my hands a mere 12 days after I placed the order. He was chatty when he was handing the car over - little touches that make for a good experience. Had a follow up call with him a few days later - again nothing would be too much trouble. It's only the second time I have ordered a car through the scheme but the difference couldn't be more night and day when it came to the dealers attitude and approaches - The man is a asset to the Outer Circle team and you are lucky to have him.
a. J.
Can't fault the service at all. Took my Captur in for it's first service and Josh was so informative about the service and what the service involves. Nice atmosphete in the dealsership with nicr coffee. Excellent prices for servicing. See you next year Pentagon.
c. m.
Thank you very much Paul for your assistance in buying our new cars. Service could not have been better, nothing was too much trouble and everything was explained to me clearly. And thank you very much for staying late so I could collect the cars. Will definately recommend to other people, and will use again when I need another car. A credit to the company. And once again thank you very much for all your assistance.
Once again I'd like to thank Paul White for his assistance when I visited the showroom again. Yet again I was given amazing customer service from him, and still will recommend his fantastic services to everyone.
D. A.
I have been having my Dacia serviced at Pentagon Lincoln for the last 2 years and have always been impressed with the professionalism and service offered. So when it came to trading in my Car for a newer version it was an easy choice as to where to do it! From my first conversation with Tony to my collecting the new car with Jackie nothing was too much trouble and 72 hours later I collected the new car! The whole process was handled with great professionalism and the minimum of fuss which was all you can really ask! Thanks again Pentagon Lincoln.
E. C.
Wonderful service received from salesman Paul, he has gone above and beyond to get me a great deal on my new car, he delivered it to me and even fuelled up on the way. Couldn't fault him at all, lovely bloke and great service. Thanks!
C. S.
We had a great experience with Paul White as he took us through the sale of our new motability car for my mum. He went through all the paper work, managed to get the car delivered in just about three weeks, applied the protector to the inside and outside of the car and made sure it was clean inside and out. A very helpful man indeed. Thank you Paul, we love our new car.
H. P.
Excellent hand over , Matt very nice and helpful
S. U.
I bought my Renault Clio from here 4 years ago and have been taking it there for it’s service and MOT.
I’d just like to say that I have always had a great experience with the service team from booking in my car to handing the keys back. 5 stars to Paul and the service team. Very friendly and efficient.
L. R.
Bought my car from pentagon last month & Ryan could not have been more fantastic! He was absolutely superb from start to finish, even when I asked stupid questions and had to rush back for my license that I’d left at home! Wouldn’t hesitate to recommend them & in particular, Ryan. Made everything so easy for me!
M. M.
Just upgraded my old clio for a newer 2021 version, was helped by Paul White with the selection and finance etc.
Couldn't fault the service i received both prior , during and after the sale.
Gave me all the relevant options and the collection of the car was faultless.
Also rang me today to see how i was getting on with the new car.
Thank you very much!
N. C.
I don’t drive but thought I would take a stroll round pentagon Renault, absolutely loved the place! Will return when I have passed my test, to purchase one of their Renaults. Thanks pentagon!
I. G.
Collected a new car today (03 June 2020) for my wife and the customer service from Pentagon Lincoln and particularly that from Matt Pedrick in these challenging times was first class.
T. R.
Bought a great little Zoe from here, very pleased with it! I was wondering how on earth it would work during lockdown but Paul White sorted it out for me. Very straight forward and efficient no messing about and everything was clear and simple. Thanks very much to Paul and the others at Pentagon Renault Lincoln, I would definitely come back to you in the future!
L. B.
Honestly the best pentagon I've dealt with, I highly recommend this pentagon and ollie that works there. I've had the best experience with them! ollie was so helpful and really listened to what I wanted and got me an amazing deal on a new car. I'm so happy with my car so thank you 😊
J. G.
Just purchased a new Renault from Pentagon. Very pleased with the service we received from our Sales Advisor Jackie Lee, throughout the process. Very helpful, great comms and an excellent deal on our part-exchange.
C. O.
I recently took delivery of a new Renault from Pentagon Lincoln and I could not be more impressed!
A special mention to Luke Gray who was a complete credit to Pentagon and renewed my faith in car salesmen. He was polite, professional and knowledgeable about every aspect of the process. Nothing was too much trouble and his attention to detail was exceptional - everything was explained very clearly and all the options were thoroughly explored.
The level of service I was provided with was fantastic - there was not only clear communication from beginning to end but also regular checks as part of the aftercare package which has been unlike any dealership I have used in the past. He was extremely helpful and I am delighted with my Renault - thank you for everything!
10/10 to Luke - would 100% recommend Pentagon Lincoln to all.
c. P.
Phoned yesterday to see if I could beg some advice regarding a fault with my 2011 megane. Paul could not have been more helpful in talking me through some things to check. I couldn’t find the part he suggested I look for on my car and I wonder if I gave him the wrong info about the model but I will definitely use this garage if I need to take the car in, purely based on the level of service from Paul. He went way above and beyond what I had expected. Thank you.
K. B.
Bought a car in February. The staff were friendly and helpful, particularly Matt who dealt with all our queries and purchase.
c.
Luke’s service was incredible and I could not fault it in a single way. We came in overwhelmed with the amount of cars we could choose from, but Luke quickly reassured us and helped us pick a suitable SUV for our family. He was always warm with welcomes, offering us teas and coffees, making sure to ask us if we wanted top ups once we finished. He gave us a couple of options that would suit our needs, but with his extensive knowledge he remembered on the cars, he made choosing very easy. The car we decided to look at more was prepared and ready to go before we came (sparkling clean) meaning we could look around it and see the specs of the car in person. Luke answered any questions we had reassuringly and again with a fantastic memory on specs of the car, what it could do and the drive ability. He then offered for both me and my husband to take it on a test drive. All the way through the drive he made us feel comfortable and at ease, as driving a new car can be a bit nerve wrecking. He explained a couple of specs in a bit more detail now the car was on and driving, again from his fantastic memory! We knew from here we wanted this car.
Once we got back, Luke and Lynn worked their upmost hardest to find us an amazing deal on part exchanging our cars and working on a finance offer that suited us too for the car and a couple extras they also sold. In a couple days, (with regular phone calls to keep us updated) we were able to sign to confirm the car was ours!
I cannot thank Luke and Lynn enough for the hard work they put in to make sure we got the best car for our family. I would happily go buy another car tomorrow as the service, warmth and reliability on these two was beyond 5*.
E. N.
My experience purchasing a car from Matt was an extremely pleasant one. Especially as I was not rushed or made to feel pressured into purchasing a vehicle. He was very knowledgeable about the cars available that would be suitable for myself and gave me all the information I needed to help me make my decision. As well as this he was only too happy to help me with any questions I had. Therefore I would recommend using the dealership and in particular Matt for the service they provided to me and I am extremely pleased with my new car and everything that was provided for me by him.
J. C.
We purchased my wife's car from the Pentagon Group a few year ago and their customer services has always been excellent. So when it came to getting another car, it was a no brianer, to see what they had to offer.
Right from the start Paul White, was excellent throughout the whole process, he provided regular updates regarding the status of the Kadjar that I was getting. He's a man of his word, if he says he'll call at a set time he does.
He called earlier asking how I was getting on with the car (Never had that before), which which clearly for me demostrates that the customer comes first.
I will be getting be my next car from him.
J. B.
Purchased a Clío from Pentagon through Jackie who provided us with all the information we needed. No pressure was put on us .Our experience was a good one. The car was presented to us in good shape and we would recommend the group.
C. H.
We had dealings with both Matt and Paul both of whom were very efficient and knowledgeable. Both were extremely helpful. I did not feel pressurised to buy at any point but was lead very skilfully to making a purchase, they had the balance just right. Paul finalised the part exchange and purchase completing all the paperwork explaining everything as he went along. Thank you to Paul and Matt
C. H.
Just wanted to say what a wonderful experience I had when coming into the dealership. Everyone was extremely helpful and polite and I couldn’t recommend it enough!
G. D.
Can't thank Paul and his team enough for helping me EVENTUALLY get my hands on my car that I've patiently waited for been a long time coming 😀
R. D.
We recently test drove the Renault Zoe with Jackie Lee. The car drove extremely well and in many respects was better than the car we eventually bought.
We could not get enthusiastic about the Zoe although it did everything we asked of it.
Jackie was very knowledgeable of the full electric car and is a credit to the dealership. The reason we gave 4 stars was the disjointed practise of the test drive in these Covid times
J. T.
I had a very good experience at Pentagon Lincoln Larry was very helpful and explained everything very clearly to me.
L. F.
Excellent service from Paul White at Pentagon Renault Lincoln. This is the second time we’ve returned to buy a car from Paul. He’s so helpful and goes above and beyond to give great service, including entertaining my kids whilst I filled in paperwork! Great communication, keeping me informed and following up afterwards to make sure we were happy with everything. And the little gift left in the car for my girls was a lovely touch. Thanks Paul!
G. C.
Hi Just a short note to say a very big thank you to Paul the salesman who dealt with my wife and me when we visited twice over the last week. His manner and whole demeanor were more than what one would expect. He put us both at ease and explained everything that needed explaining. Unfortunately we did not go ahead with the purchase but will certainly be back in the future when due a change. Both Paul and the company deserve the five stars. many thanks for all your help.
T. D.
Just recently part exchanged my car for another Renault. From start to finish Ollie Hollingsworth, and the team at times, have been absolutely great. Always there if I need help. I am very pleased with this dealership. Always polite and very helpful.
A. N.
Excellent as always Thank you Jackie, made everything super easy.
M. W.
Husband had to have a new gear box for his van, thankfully done under warranty without quibble. Quick and efficient service, thank you! We both have Renault vehicles and service like this wants us to stay brand loyal!
L. G.
I've entrusted the care of my two Mitsubishi cars to Pentagon for three years now, and during that time they have carried out the servicing efficiently and courteously. On the most recent occasion that I visited, both Brandon Joyce, Paul Leeder and their colleagues were as helpful, friendly and obliging as usual, and the vehicle technicians carried out the work exactly as requested, as well as recommending further repairs/replacements. All in all, a garage which I do not hesitate to recommend.
I. H.
We purchased an Outlander Phev through Ryan who was excellent. His knowledge of the product was first class and he was very informative. I would not hesitate in recommending him. First class service all round and we love the car.
D. R.
I received a fantastic service from Brandon at Mitsubishi Lincoln. Warranties were sorted quickly, efficiently and pleasantly. Having owned BMW’s, Range Rovers and Audi’s - this is the best serviced focussed dealer I have experienced. Highly recommend them.
D. B.
Just bought a Renault Captur from Lincoln Renault...Met Paul White the salesman,and he was great,explained everything, no hard sell just a great experience. We were given a really good price for our old Captur, which enabled us to get a great car to replace it. we would recommend Paul to anyone thinking of getting a replacement motor,. loads of used cars to choose from too! Thanks Paul we love our new car.5 stars mate!!
S. L.
We recently purchased a Renault Kadjar from Rensult Lincoln and their service was outstanding. We dealt with Ryan Haigh and from our initial visit to look at what they had available a week ago to picking up our car on Saturday their customer service was faultless. All aspects of covid guidelines were upheld throughout and they were friendly and courteous at all times. Would definitely recommend anyone to visit if they are wanting to buy a Renault. Thank you for helping us, so pleased with our new car.
A. M.
Very helpful, more than pleased with Laurence Whitby's knowledge and customer relations,
L. C.
A refreshing, hassle-free, car-buying experience!
After vising numerous car dealerships in the region on the search for our new vehicle, we made an appointment to view a car with David James. Despite our late arrival to this meeting, David was friendly, courteous and helpful. The car was an excellent price; clean, tidy and in good condition (which you would assume you could take for granted but experiences at other garages revealed that this is not always the case). We were able to view and assess the car without experiencing any pressure or hard-sell tactics from David.
Once we had decided to purchase the car, David offered a great part-exchange price for our vehicle and the admin part of the purchase was dealt with quickly and smoothly (by David and other team members).
Upon returning a couple of days later to collect the car, we noticed a very minor issue that David promptly rectified and we drove our new vehicle away that same day. The aftercare service has been admirable, David has contacted us since purchase to check that we are satisfied with the car (we are)! We would, without hesitation, recommend this dealership to others looking to buy a new car.
J. S.
I have got a Renault Clio 68 plate from Paul White and his service was top notch. Everything I was looking for he went out of his way to help me, from having a test drive to looking at a different style car, he ensured my needs and wants were met at the highest possible standard! Highly recommend
c. c.
Have just collected my fabulous new Clio E-Tech hybrid from Pentagon Renault Lincoln, and have to say I am delighted with the service I’ve received. The reception were always polite when I called, and Matt kept me informed every step of the way and even surprised me with flowers when I collected my car as there had been a delay, which wasn’t the dealerships fault, which was very nice.
P. H.
We took our car in for an mot and a few repairs that were required , recieved great service from the guys at the front desk and the prices for the work was very reasonable, whilst waiting thought we would have a look on the forecourt as thinking of upgrading next year, had a great chat to a couple of the sales team who made is feel very welcome with no pressure, needless to say we will return for servicing and when we decide to upgrade , well done pentagon
K. H.
Purchased my first car last week! Paul was absolutely amazing and answered all my questions. I chose a very clean and tidy White Dacia Sandero and it drives like a dream. Everyone was very welcoming and social distancing was done very well even though it’s something we’re not used to. The car was checked and cleaned before I picked it up and I was very happy with the service provided! Would highly recommend them when buying a car! Top people!
J. D.
I can highly recommend this dealership. My one year old Dacia Logan Stepway was delivered to my door in Leicester by Paul and a colleague and I am delighted with my new vehicle. Throughout the process Paul was helpful, friendly and reliable. Many thanks!
A. T.
I must say the process from viewing the car to driving away with it was incredible! Thank you so much Paul White for making the purchase incredibly easy and enjoyable! Everything was clear to understand and the customer service was personable.
Thank you so much Paul and team, we look forward to seeing you again when we need a new car :D
H. C.
I found the service excellent Paul kept me updated on my new car he was very easy to talk to.
M. G.
Paul at Pentagon Lincoln arranged for the collection of both of our current trade-in vehicles from our home, and for the delivery of a new Clio at the same time. The whole process was arranged over the phone without fuss within a few days, and followed Pentagon's no-contact Covid guidelines. Very happy with the service given.
K.
This was my second brand new car purchase from Pentagon Lincoln and i was recommended to deal with Paul White from my dad who had previously bought a new car through Paul.
It all started at a VIP event where i got a great offer on a brand new Renault Clio RS Line with no fuss or pressure to add on extras i did not want while everything was explained and to the point. Paul delivered and the aftercare was top notch and was more than willing to help answer any questions i had about the process but also the manager Mark Dickinson was also approachable and took the time to explain the process to a novice like myself.
10/10 would buy a car from Paul and the team again, made the process simple and enjoyable with excellent customer service and a sense of humor to boot.
N. H.
We have just collected our Renault capture from outer circle pentagon and the service was brilliant could not fault the mobility guy at all. He was polite and very helpful. Glad I choose your company and vehicle
P. A.
Fantastic customer service from Paul. We traveled from Macclesfield to buy a car for my daughter. Paul was so helpful and efficient getting everything sorted and even delivered it to our door in just a few days!
Daughter is very happy with her lovely new car 😀
M. J.
Received my new car on Monday. I have to say it was a very kind friendly and professional service from start to finish. Thankyou Paul White and absolutely loving the car. You definitely gave me the best advice for my needs. Thankyou to all including the manager who still made time to come and say hello even though we had already made the purchase. Little things mean a lot keep up the great work guys. U
A. F.
Went in to check out second hand cars Jackie Lee took all details and suggested alternatives and I walked out with a new Dacia Duster! She was so knowledgeable and helpful she worked out what would be the best deal for me and I am delighted with the car. Thank you Jackie for your help.
S. H.
Thank you Jackie Lee for helping us buy our new Dacia Duster keeping us updated on the progress and answering my questions along the way. Checking in on us a day after collection was a nice reassuring touch. We love our new car and everyone at Pentagon Lincoln was helpful.
T. S.
As i live in Shetland, i purchased car over phone, Ryan was very helpful all the way through transaction can highly recommended the Pentagon motor group, and would certainly use again.
All the best
Tom
J. M.
We picked up our new car today from Pentagon, outer circle road, lincoln. I have to say that our salesman Paul was amazing.He was friendly and very welcoming and with no pushy salesman attitude. He explained everything very clearly about our new Renault Captur and his knowledge of the Covid 19 rules was second to none. My wife and myself would like to thank Paul for his patience and kindness shown to us during our visit and giving us confidence in his expertees. We would certainly recommend Pentagon Outer Circle Road, Lincoln .THANKYOU PAUL.
S. M.
A great experience at Pentagon Lincoln (Renault), with Jackie providing outstanding service. It was professional, attentive and very responsive. The virtual car viewing and subsequent collection went really smoothly, with all details taken of. Thank you.
H. R.
Fantastic service from beginning to end! Paul was welcoming, knowledgeable and friendly. From choosing the right model for me to the day of collection was a breeze. Outstanding service - thank you Paul!!
j. r.
Paul at Renault on outer circle road Lincoln, I went and purchased a Mitsubishi Outlander PHEV on motobility and the sales rep Paul sorted everything out for me he was very professional and informative. I would definitely recommend people to ask for him. It was a pleasure Paul and thank you for all your help. I’m loving my new car.
C. w.
Very happy with our car change Jackie Lee managed the sale completing a no hassle delivery and trade in.
We had a small issue with the handbook missing in the new car, Jackie resolved this in a quick and efficient manner. It was a pleasure to deal with this garage, no pressure just friendly service.
i. b.
Although we ended up not purchasing a car from them, the team at Pentagon Lincoln Renault ensured that they did everything possible to help us in our search for the “perfect” car. Special thanks go to the sales manager, Mark, for his incredible patience and understanding. At no stage did we feel under any pressure to make a decision. We enjoyed a great level of customer service unrivalled at other dealerships and we would definitely recommend anyone to use their services. Thank you!
S. V.
First Class Service
What a difference a new manager makes you wouldn't believe
how much better the service is now , Last Christmas, I had a bleak experience with my car in fact it was so bad i vowed i wouldn't have another Renault the service was so poor .
Today walking through the door the atmosphere had lifted , everyone was more customer oriented , obliging , courteous couldn't do enough for me. I thought I was in a different place. The manager Craig smiled in fact everybody smiled and welcomed me . At last , i felt like a valued customer
and yes after today I would entertain a new Renault the service was superb. Well done to the After Sale Manager and his team keep up the good work because sales after care means everything
C. B.
Great service all round from choosing vehicle to driving it away just two days later. Jackie was excellent.
S. P.
Brought and Part EX my old car for a new model. The sales advisor Matt was excellent, process was easy, well explained and quick. Thank you
M. P.
I called in here just on the off chance to look at Mobility cars. Spoke to a nice guy called Paul White who fully explained the process how long it would take and the process of fitting a hoist which i found very helpful. I found the whole process very smooth and was kept informed throughout the whole process. The car was actually delivered to my house which was a nice touch and saved me a lot of trouble. I cant fault the process or the service i received. I would certainly recommend Paul White if anybody is looking at a moblity agreement. Five star service.
J. L.
Jackie Lee was really lovely and sorted us out with our ideal car.
She made sure the car was available ASAP as I was planning a trip away.
F. R.
We bought a used Renault Captur today. Jackie Lee gave an excellent service both on the phone and in the showroom. She was very friendly, helpful and informative! Thank you!
G. R.
Changed my review has my newest interaction was way positive, from the start from ordering a new car to the handover was less stressful jackie lee kept her word by monthly contact about my car
S. w.
Ryan in sales was very helpful from ordering my Renault to collecting the new car and so was the staff in the service department sorting out the service plan would recommend them
D. S.
We recently brought a car from Mitsubishi and was very impressed with Ryan who was our salesman, he was very helpfully being of an older generation we need to have things explained more carefully. He was great he took his time with us and kept us supplied with coffee. Mark came and spoke to us and we were made to feel as though we were important to Mitsubishi as customers we would certainly recommend going to Mitsubishi
P. M.
I purchased a new car from Paul at Pentagon last week. The process was easy and without any hassle. Pentagon did have social distancing measures in place. Paul did his best to treat us like customers and not bio-hazards. We appreciated that. Thank you Paul.
D. T.
Took my wife's Renault in for a small job. I received absolutely excellent service. In fact it couldn't be faulted.
Highly recommended
R. H.
The customer service I received from Pentagon Lincoln car sales was one of the best I have ever received from a dealership. I had travelled up from Kent but due to traffic conditions arrived very late but despite this Paul White stayed late and gave exceptional service to complete the sale. Nothing was too much trouble, he even arranged temporary insurance cover for me as my broker was closed. Thanks once again for all your help Paul.
Rod
L. D.
Fantastic customer service from Matt Pedrick at pentagon group Lincoln. Laura Vidgen
B. B.
Bought my dream car from Pentagon in Lincoln this morning, I couldn't be happier. Paul has been so helpful this last month through our car-buying journey. So helpful, honest and friendly. Would 100% recommend!
K. W.
Matt was very helpful when I was looking for a car for my daughter. Courteous and professional giving a lot of information and advice. Thank you very much.
R. H.
Recently traded in a used Captur for a used Clio. I can’t thank Ryan Haigh enough for all his help re all the paperwork involved, in particular changing the registration number to my cherished number plate. I found Ryan very professional and would thoroughly recommend him and do business with him again. Very many thanks Ryan.
E.
Norman at Lincoln Dacia was fantastic. As a female alone buying a car, I’d had the usual salesman at other dealerships and not being very helpful or honest, but Norman and Andy were especially nice and genuine. I got my new car today (with them rushing to get it in time for my schedule) and I am truly happy with my car and the overall experience. Thank you. Also great price and kept within my budget x
H. H.
When searching for a new car we didn't really know where to start, thankfully we met Matt who helped find what we wanted. He was able to answer all the questions we had and explained all of our options which really helped us make the final decision. All the information was made very clear, so we fully understood our options. We didn't feel pressured into anything and felt very reassured throughout the whole process. We ended up driving away with a car that is just perfect for our family. All the staff at Pentagon Lincoln we met we're friendly, helpful and so happy no matter what time of the day!! We would definitely recommend Pentagon Lincoln to anybody looking for a car.
J. M.
Thank you Pentagon Lincoln & particularly Paul White for fantastic service from start to finish. Both friendly, helpful & informative. I’m thrilled with my Dacia Sandero Stepway & would recommend Pentagon Lincoln & especially Paul to all my friends & family.
Many thanks once again.
I. P.
Paul White our salesman was absolutely brilliant, friendly and so helpful, he found just what we were looking for and we are hugely pleased with our car, it has everything we need at the right price! 5 star review all the way and big thanks to Paul!
F. S.
Paul White looked after extremely well and he made everything run smoothly from beginning to us driving our car to our home
Really enjoying our dacia duster absolutely perfect for our needs
First time we used this service but definitely not the last thank you Paul
J. B.
Thanks so much to Paul White for helping us to get our new wonderful car. A friendly, caring and lovely experience. Would defo recommend. They have aircon too so it's a comfortable experience when sorting out paperwork on a hot day 😁
I.
Purchased a used car and had excellent service from Luke Gray at the Outer Circle Road, Lincoln branch. Lovely coffee and biscuits on arrival. We travelled a long way to view the car and it was ready for us to drive away on the day. Great service and had a lovely meal in a local pub that Luke recommended to us.
S. L.
Great service today at Pentagon Lincoln, Paul White was really helpful, from test drive to purchase and drove it away the same day. Great little car, really pleased with it and Paul was super helpful, not at all pushy and sorted everything out for me quickly and professionally. Would highly recommend.
N. J.
Excellent service from Paul White from start to finish. Never felt pressured once, given helpful information and facts to help me to decide to purchase. Would recommend to anyone to have a look at the range. A great salesman to deal with
J. F.
A big thank you to Oliver for all the help he gave to me when purchasing a Renault Clio recently. A little bit of a hiccup when trying to tax the car, due to the previous owner giving a wrong log book and having to go to the post office on two occasions. Oliver bless him put an extra £25 in fuel. Thanks again Oliver. See you again in a few years.
H. D.
Bought a Mitsubishi ASX from Mat. Eventually a very easy process and love the car. Beware though there are two sites in Lincoln and it's a minefield to get across the city.
Would recomend and the coffee is very good.
C. L.
Thank you to Matt for all of his help with buying our new Arkana
A. P.
Paul and the team delivered exceptional service.
Distance purchase on our Renault Clio, car as described and could not have asked for better assistance and professionalism. Highly recommended!
R. F.
I would like to say a massive thank you to this dealership especially Matthew Pedrick. Fantastic comunication, people skills and honest help in purchasing a car without any pressure. Very grateful as you made buying a car as straight forward as possible in the current lockdown circumstances.
Thank you.
A. W.
Very helpful, test driven a couple of cars.
No pressure sales. Friendly sales staff.
Unfortunately changed my mind on the cars.
I. M.
Had my Outlander PHEV serviced and MOT’d here about 3 weeks ago. Brandon Joyce rang me a couple of days beforehand to check if the appointment was still convenient. Hire car waiting, and everything went smoothly.
Thanks to everyone who was involved. Even got it cleaned!
K. W.
I would definitely recommend Pentagon Lincoln - Outer Circle dealership, we recently visited this dealership to arrange a motability vehicle and had the pleasure of meeting Paul White who was extremely accommodating and professional, he made the whole process simple and easy, and went the extra mile in arranging for the car we really wanted to be ready in 4 days. When I arrived to collect the vehicle I was treated as a valued customer and not at all like other dealerships have in the past as a motability customer. I would strongly recommend Pentagon to anyone thinking of getting a Dacia/Renault, as for Paul he deserves the highest praise for the incredible job he does foe his customers.
N. P.
If there were 6 stars.. we would award them with 6!!
We collected our brand new Renault Capture on Paul White’s recommendation. We required a big boot for our mobility aid, space, a car that is high so it is easy to get in and out and Paul hit every point! Although Covid meant we couldn’t see the car beforehand, we couldn’t be happier. Highly recommend a chat with Paul to get you the car of your dreams too!
Catherine and Keith Hardy from Newark, Notts.
G. M.
Having lost confidence at car showrooms over the years, our confidence has been restored with excellent service at Pentagon Lincoln ( Outer Circle Road ) Our first point of contact was Paul White who was knowledgeable and friendly , nothing was to much trouble and he kept us informed throughout.His Business Manager Mark explained the process and all options available to us at some length which was very much appreciated. An excellent team at Pentagon a good experience.
C. V.
Brilliant Service while buying my new Duster - Oliver was amazing, really helpful and explained everything really clearly. I would recommend pentagon 10 times out of 10!
r. w.
A big thank you to Matt Pedrick at Lincoln Mitsubishi. The whole experience from initial enquiry to walikng away with keys was a pleasure.
No question was too trivial and Matt walked us carefully and slowly through the process and made sure we were clear and in agreement at each stage.
A pleasure to deal with and would recommend Matt for his professionalism and patience.
E. B.
Had my Captur a couple of weeks now and very happy with it so far. Service from Kim Lee at Pentagon was excellent ( even taking me round to the post office to sort my tax out). Thank you again.
J. R.
it was a service plus MOT , work done properly, and give attention to the customer I will come back
J. H.
Another fantastic experience. Paul made our 2nd purchase of a Renault Capture very easy and effortless would recommend to anyone
M. L.
All staff very pleasant and under current difficult circumstances due to Covid-19, the whole experience of purchasing our new car was very straightforward from start to finish and Matt, who did all the paperwork was very nice and very helpful. Enjoying our new car, thanks Matt - great job 👍😀
P. B.
very welcoming everything explained about our new captur in detail sales rep paul white very polite and made us very at ease would highly recomend to any one looking for a new car once again many thanks pauline & john
S. N.
We have just got our new Renault Kadjar from Pentagon Lincoln. Paul White looked after us. He is very knowledgable about the Motability system and the whole procedure ran very smoothly. He is a lovely man, very personable and very competent. Many thanks Paul. Hope to see you soon.
M. P.
Collected our new ARKANA last week and couldn't be happier with it, and the service we received from Paul White. A good experience all round. Thank you
R. S.
Recently bought a Renault Kadjar. My sales advisor was Norman to whom i had good communication with. The process of buying was very quick and easy. The only problem i have found is the car was said to have been valeted but car parking tickets from 2017 was found in the drivers side door and general cleaning of the car had clearly not been done by the valeting team. However after speaking with Norman, i will rearrange a date for this valet to take place. Scratches to the alloys was worked on prior to collection and a great job had been done. 👍. Overall a good service but due to the valet i can only give 4*
M. D.
Really good service, explained the process of part exchanging very efficient and sorted all the paperwork out ready for collection on time , made sure I was happy with my purchase really happy with my Renault, Paul was very friendly and ensured the car I chose was the one for me, in the end it was the dinky dinks that sealed the deal 😉
A. B. (.
I recently purchased a used car from Pentagon Lincoln. Ryan Haigh was the salesman who dealt with us and we found him to be a very helpful, knowledgeable and friendly guy. He made buying the car very straight forward and easy, he also personally delivered the car to my houses 25 miles from Lincoln. Many thanks Pentagon and particularly Ryan.
N. S.
1st Class Customer Care and thorough finacial advice given when I purchased my used car from Paul White, what a star.. would of given a 6* if I could, very friendly guy, nothing was to much for him to sort out, Superb experience, and stress free ! would definately recommend anyone looking to purchase new/used car to pop in and have a chat with Paul. :) he'll even make you a coffee !!
C. D.
Very good service. Thank you Jackie
J. R.
Paul at renult on outer circle road was brilliant . He went above and beyond to get me my dream car. He's an absolute asset to the renult team. Personally I will stick with renult as a whole thanks Paul.
M. J.
Paul was fantastic! Could have been more helpful, he explained everything but wasn't at all pushy! We felt valued by him, great experience
G. B.
Got my new duster 4x4 a week ago , and at last the other half let me drive it, what a fab car to drive, Paul in sales was so good as we had to order the car, it took 3 months to come, but well worth it, Paul made sure we were updated . Thanks Paul for your help and for not being a pushy salesman , as we have seen a few. 5 stars for you as well as the car.
c. c.
Paul was absolutely brilliant with sorting out my new motability vehicle. Nothing was too much trouble. So much better than Stoneacre! Paul went above and beyond to help and I honestly can’t thank him enough! Absolutely wonderful chap! So so happy with my new kadjar she’s a dream to drive!
S. B.
It's not often I'm impressed, but I think it's safe to say Luke and the team at Pentagon Lincoln have managed to exceed every expectation I may have had.
I'm used to being treated well, up to the point of signing for a car usually and then put aside as they move onto the next deal. However the little extra bits of effort Luke went to with contact, status updates and in preparing the car for collection (never had that "unwrapping" experience before!) right through to the after sales contact and care (so far) means this is certainly the first dealership that I'm actively singing the praises of and recommending onward to people.
Being used to travelling up and down the country and having bought cars from all over the place, finding a dealership like this means that I'm not just comparing them against other locals and them being the "best of a bad bunch" and I wish we had bought our other car from them just before Christmas...
Again, can't recommend them enough and thanks again Luke for all your help.
S. F.
Always good service from Pentagon.I trust them to look after my car which is why I always go back to them.price is always agreed beforehand so no nasty shocks.
L. G.
Purchased my dream car from Norman at Pentagon Renault Lincoln! It was smooth from start to finish, the order was easy and well explained. Norman kept me up to date with the delivery and the car was well prepared and sparkly clean on collection! Norman was very helpful and kind throughout the process! Would highly recommend buying at Pentagon and from Norman!
r. a.
Luke was excellent. From start to finish he was well informed, polite and very professional. He got us an excellent deal and then kept us well informed of any updates etc etc . The icing on the cake was home delivery ,what service. Everything was well explained , demonstrated clearly and handover was so smooth . Many thanks Pentagon
R. O.
Just picked my notability car up , fantastic experience. Loved the short videos from Paul White, very helpful
c. B.
i have just bought my new new car from here and it was made so special by the fantasic team they have there
i was helped every step of the way and would highly recommend them to anyone
i would like to say an extra thank you to gary and ryan for looking after going above and beyond thanks guys .
L. G.
Brought my car in for a service and I was kept well in formed what was happening. Highly recommend and I got my car cleaned which was a bonus.
G. P.
Excellent service from Paul White at Renault. Went out of his way to make our purchase a pleasure. This is our second car we have bought from this dealership and on both occasions Paul White has been exceptional.
T. N.
Very helpful friendly staff . Jackie Lee was extremely courteous and helpful in all aspects.
D. M.
Great service from Josh on service counter car was serviced and washed and ready on time Carnot ask for anything more 👍
C. M.
Have recently bought my first car, fully electric Zoe and despite the significant restrictions imposed by the current COVID19 virus I had excellent service and support from Mark and his team. They continue to be supportive and helpful with queries and issues I am experiencing.
G. H.
Only too happy to help with my enquiry. I was looking for a new small car for next year. Will happily go back when I'm ready to order. We'll done
G. A.
Attended the current event at this dealership to check on what our current Captur was worth etc. Salesman Paul White was excellent and came up with the deal of the century to enable us to upgrade to another Captur - well worth a visit - Cheers Paul
J. W.
After owning my Renault Trafic from new all of my servicing and parts have been done here and all of the staff have been very helpful and knowledgeable. No question has been left unanswered. The workmanship is faultless. After having an issue with moting elsewhere, Craig the after sales manager went above and beyond to get my Van in and sorted. I would recommend 100% they will continue to have my business well into the future! Thank you.
S. M.
Smooth professional service, many thanks Ryan
C. H.
Absolutely amazing service from this dealership everything made so easy from purchasing the car from Mark Dickinson who really helped me out with everything I needed and gave me an amazing deal to when I collected the car from Paul White who was friendly and made all the paperwork etc a breeze. I would highly recommend this dealership and salesmen to anyone looking for a great service.
W. M.
Been to see Paul White today about changing our vehicle and had fantastic experience. Went through everything with us. Would definitely recommend Pentagon Lincoln.
k. h.
Paul White was great to talk to he kept me informed all the way through my transition to my new car would recommend him to family and friends just a very nice guy.
h. p.
Came in and saw Matt. He was very helpful. Great customer service, would definately recommend! Thank you!
L. C.
Fantastic service from Ollie. Very challenging to buy a car at the moment, but Ollie answered all my questions with lots of videos and pictures. No secrets too, car was exactly as advertised. Highly recommended!
p. r.
We have just purchased a used Mitsubishi which was extremely competitively priced and presented beautifully. Allied to this was a professional and courteous service from both George Ward on a personal level and the senior management at company level.
I genuinely cannot recommend highly enough and will return for next vehicle.
a. j.
Absolutely impressed with sales team from start to completion of sale .. Jackie at Lincoln has kept in touch frequently to check that all is satisfactory with the car being a 2018 plate Dacia Sandero .. very impressed with the vehicle and would recommend anyone to purchase one from lincoln under the professional sales team member Jackie Lee at Lincoln
J. S.
Looking for a small, second hand car for my daughter. George kindly located one potentially suitable in Oldham and went up with a driver to collect it. The car was assessed before it was brought back to Lincoln. Once here it was tidied up and we were more than happy with it. Great pre purchase service and follow up. Good to have a year's warranty for peace of mind. would highly recommend! Thank you and thanks George!
L. F.
Took car in for service and MOT. Great service from start to finish. Staff very friendly and professional. Would recommend
B. S.
I recently purchased a vehicle from Renault Lincoln and the whole experience was a joy.
My salesperson Paul White was fantastic, very friendly and extremely knowledgeable.
I would definitely use this service again and I love my vehicle
M. C.
Taken van in with a limp mode fault on my van found the fault quick when every other garage couldn't and fixed the fault at a great price and they even washed it for me.... thanks dom and team
C. B.
After having had a previousl experience with an approved used car, which still has not been sorted out by the warranty company, I have over the last couple of days, had a fantastic experience. The team have all pulled together to keep my wife and I as customers and the service has been excellent, so thank you all !
A. D.
Massive thanks to Paul and Brandon from the service team.. helped me out straight away to resolve my warranty issue and also provided me with a courtesy car. I could not recommend this place enough. Professional group of guys with a personal touch. Thanks again
m. g.
Paul in the mitsubishi motability department went above and beyond to make sure I had my new vehicle on time he even took time out of his holiday to be there at the hand over. Many thanks Paul 5 stars 🌟.
B. G.
Just like to thank Paul White and Ashley Gowland for all their help in purchasing my new Diaca Sandero Stepway SE Twenty.
Due to Covid the showroom was closed and all transactions were done by phone and the internet.we got there in the end though.
Their help was greatly appreciated and service was first class.
I would certainly recommend Pentagon Lincoln at Outer Circle Road.
D. L.
From the moment I expressed an interest online to a used motor all the way through to driving off the forecourt, the professionalism of this group and in particular Mike Woodcock was second to none.
I would highly recommend and will definitely be back again in the future. Cheers Mike and keep smiling....
R. S.
Paul in motobility section was brilliant. Good, helpful and friendly guy. Not pushy at all. Gives his advice and knowledge where needed. This is the second time we've dealt with him.
Very pleased.
C.
Just purchased a Dacia Duster from Pentagon in Lincoln, all the staff were very helpful and efficient particuarly Norman Taylor who sold me the car. It was a painless and professional process. Would highly recommend them.
J. S.
The team at Pentagon Lincoln helped me from the moment I made an enquiry. Paul White, in particular was thorough, helpful, and fun to talk to. I was helped to buy a car that suits my needs, and they even saved me some money. I can't praise them enough.
H.
I was trying to purchase a Vauxhall for my brother for over a week kept getting flogged off by other dealers finally I was so glad to get in touch with Pentagon in Lincolnshire the people they were so helpful told me they were going to call me back and called me back at every stage helped me buy the car sorted the finance out I would like to say a special thanks to Mike Woodcock he was brilliant not only did he sort everything out for my brother he even called me the next day to find out if my brother got back to london okay. I will deffinately buy from them again. Brill service
T. K.
from speaking to Matt after going on line to look around the Shogun range and models speaking over what we would like in a car, Matt very helpful met us to do the hand over all went smoothly thank you at Pentagon
c. l.
I took my mitsubishi asx in to Pentagon today for a recall. All the staff, in particular Brendan, were fantastic & couldn't have been more helpful. They arranged a taxi for us to go into town whilst the car was being worked on & even rescued us from the rain when we couldn't get back to collect it again. I would highly recommend this garage. Fabulous customer service 👍
R. M.
Great experience here, Jackie was really helpful and talked us through everything. We love our new car, thank you!!
L. O.
Great team of Staff. Quite open in attitude as exemplified by Brandon Joyce when I brought my Outlander in for some checks and repair. Brandon gave me a follow up call with an open access. Definitely will recommend Pentagon Mitsubishi Lincoln.
D. B.
Purchased my second car from Paul today at Lincoln, he was very helpful and knowledgeable made the experience very enjoyable and easy
K. H.
Purchased my Eclipse Cross here with the exceptionable service from Luke, nothing is too much trouble, didn't push into making a decision, Managers Mark & Rob both very helpful. Love my car and would definitely recommend Pentagon Lincoln.
I. W.
I have nothing but the highest regard for the way in which Paul White has handled my Motability change of car. His professionalism has been superb and I have no qualms in recommending most highly both Paul and the Mitsubishi dealership to everyone.
R. C.
Fabulous car dealership. Really helpful and friendly team from sales staff on the floor through to the managers. Thanks Paul and Luke for making us feel special and making the process so enjoyable.
M. T.
Thanks very much Paul White for the care and professionalism shown. No hard sell, simply gave the options available and a competitive price. Test drive ,ordering, purchase and collection very straight forward. Many thanks :)
J. B.
I collected my new Dacia Sandero on Friday. The sales consultant Jackie was very helpful throughout the whole process.
I have no hesitation in recommending Pentagon Lincoln.
N.
Paul was very friendly, answered our questions, gave us the time we needed, we didn't feel pushed. Despite covid19 the dealership was very well organised. It was a very good experience. Thanks Paul.
F. J.
Fantastic service. Jackie took me through every step of the process, including delivering the car to me for the price of the fuel. Can't praise her or Pentagon highly enough.
J. G.
Very helpful and good service experience. Efficient in processing warranty claim and arranging subsequent repair. Returned a nice clean car too!
C. G.
Had my car in for an MOT and Service, amazing service when coming to book it in with Charlottle and the handing over process.
Overall Renault was great with the communication if it had a problem, always doubled check with me and got everything done within a couple of hours👏
S. B.
Was changing on the Motability scheme and Paul was easy to deal with, very open, friendly and helpful. Got in touch when he said he would and dealt with queries quickly and clearly. Excellent service.
T. M.
Bought one of the 1st automatic Dacia Duster cars, great car loads of features.
Staff really helpful, and cheerful...not pushy and gave good advice. Average part exchange value but good deal on new car.
A. M.
Jackie was exceptional. Executed her professionalism beyond expected standard. Well demonstrated everthing in detail.
I can't find words to appreciate her service.
Regards
D. C.
I went tp Pentagon Lincoln to replace my old Renault Clio. When I went into the dealership all the staff were friendly and helpful. I was introduced to Jack Powell who, when I explained what I needed, helped me pick out a vehicle that met my requirements and then took me on a test drive to introduce me to the car. He was extremely efficient and the result was I bought a Captur with which I am very happy.
k. b.
Had a great experience using these guys in Lincoln, still very happy with my new Clio and would like to thank Ryan Haigh in the Sales Department, he was very helpful with the purchase.
C. W.
I went to look at a car I’d seen on there website that morning and wow I didn’t expect to be driving it home later that day salesman Paul White sorted everything for us tax car in my name and insurance to drive home nothing was too much trouble Thankyou once again Paul and the car drove lovely regards Carole&Chris
A. P.
Couldn’t of asked for a better sales experience. Recently brought a used nearly new Astra and this was by far the simplest process I’ve been through in buying a car. So happy with the car. Thank you again!
N. C.
Renault Lincoln are such a lovely bunch and treat us so well whenever our car needs to come in. Would highly recommend
r. s.
Went into dealership to part exchange our car. Was greeted by Matt who showed great customer care skills, we left with a new car and feeling happy and well looked after.
A. A.
Lovely professional staff, polite and very prompt
C. D.
Great Service from Paul who was very helpful, friendly and kind. He explained everything very clearly. I would certainly recommend people to visit Pentagon to buy a car
I. C.
Excellent Sales (Paul White) and Service (Paul Leeder) received. Would reccomend using Pentagon Renault Lincoln with the experience received to date.
J. S.
I would like to thank pentagon Lincoln renault but a big thank you to paul white for his services he was exceptional at his job and he kept us informed at all times i reckamend Lincoln renault garage
M. W.
Fabulously friendly, helpful, totally not pushy. Have now bought from this dealership 3 times and had really good service from their service team.
p. b.
Paul at Pentagon Renault continues to provide excellent customer service. Technical guidance, planning and solutions to all requests, are delt with to the highest level of satisfaction.
R. H.
Very professional and safety conscious. Excellent experience from Paul White , Motability representative. Thank you for a good and successful vehicle Hand over. Thank you Paul.
From Roy Harwood
S. B.
We collected our new car today
We are over the moon can’t believe how fast and effective Paul white was
you are a credit to the company
Very helpful with all questions we had and a video walk round of the car excellent
We will be recommending you to all family and friends thank you for everything
Yours Mr & Mrs D and S BLAKE
M. O.
brilliant service. very pleasant people to deal with. will definitely recomend. thanks for mending my car
3.
Thank u to Paul white. He was a great help getting me a new car and explained everything to me. Thanks to pentagon and Paul
J. J.
Courteous and comprehensive service from Brendon Joyce.
Waiting time 2 hours longer the the original 4 hours quoted which was disappointing given that my strategy (i.e. wait or courtesy vehicle) was based on the quoted time.
p. r.
March 2nd my wife Linda and I, have just picked up our new CLIO R.S.in a lovely Valencia Orange. What a great experience, from start to finish, Paul White a pleasure to deal with, great staff and a smashing cup of coffee. Highly recommend Pentagon Lincoln.
R. C.
My visits to Pentagon Lincoln have always been a positive one. However on this occasion I carnt say that this was the case. Whilst I know my car was receiving the best care and attention the staff did leave a little to be desired. Whilst waiting for my car to be serviced I was subjected to hearing bouts of very bad language both over the phone and on the shop floor. Words such as f***k, and D**k and a few others. If i wanted to put a bet on with Ladbrooks thanks to the lads I would now know how to do this. If you have any doubts 're my feed back then please put your own personal shopper as a "waiter" in the seated area. Am not so sure that you are also getting value for money having that many staff working a Saturday.
J. M.
The customer service was first class he also knew what he was talking about very friendly and approachable.
C. R.
Absolutely fantastic customer service. We were able to contact the member of staff that we were dealing with easily and were made to feel valued and understood.
R. l.
Paul White was very professional, friendly and made the sales transaction an absolute breeze. I will definitely be recommending Paul White and Pentagon to family and friends. Excellent.
F. N.
Excellent service from Jackie for the purchase of our used Renault car and had it delivered too. Thrilled with the car and service received
H. W.
Picked up a Renault Zoe yesterday having dealt with the dealership on line and over the phone. Paul did a good job and I enjoyed my drive home in my first EV
J. H.
Fantastic experience. Matthew went above and beyond. Everyone we met were extremely helpful and professional. And I love the car!!🚗
M. F.
First class service during these difficult times!
Up grading my Dacia stepway to a New 70 plate Duster.
Jakie was professional, friendly and very through with paper work.
P. W.
Very friendly and knowledgeable service from Norman. We got the perfect 2nd hand car for my wife at a very good price. Would definitely recommend.
D. A.
Made a visit to the Dealerships in Lincoln and I very pleased with the experience I had, very friendly staff well worth the visit
a. b.
from the minute we walked in to the mitsubishi showroom to the time we had the car delivered paul white was brilliant, he is so friendly and very helpful, he kept us updated when the car was going to arrive, he must be a very important member of the pentagon lincoln team,
thanks again,
anthony
J. L.
Excellent service and very knowledgeable. Very helpful staff and brilliant experience
M. C.
I am very pleased with my Dacia, the service provided by Paul White was excellent and I would certainly recommend Pentagon to any of my friends looking for a new or used car.
A. P.
Nice and helpful staff, explained well to first time car buyer like us.
R. L.
Difficult to rate with covid19 still around but great selection of cars
Since lockdown has been eased I have had the oopportunity to revisit and met Paul their sales executive ..what a great guy very welcoming and helpful
P. R.
Excellent service in the sale of my new car and looked after well by Paul White 👍
J. W.
A big thank you to Paul for sorting our new Kadjar before lockdown. He is a great salesman and very helpful.
C. B.
Who thought buying a car could be so relaxed yet professional! Great service from Paul today, knows his stuff and throws in right sprinkle of humour. Thank you x
L. W.
Had a service and MOT with the team at Outer Circle, fantastic service especially Josh on the service desk, what a lovely lad. Thanks to everyone there see you again next year.
J. D.
Hi just thought we would write a review about the Mazda estate we purchased at Pentagon Lincoln outer ring road, Paul Whitehouse was the agent we spoke with, He was first class, gave us all the information we required, no details missed out, no hard sales just plain facts, in fact the hole of the staff made us very welcome, The vehicle was ready and waiting when we picked it up all polished shining and clean, over all service,10 out of 10, We would definitely recommend this Company to anyone looking to purchase a new Vehicle, Yours John and Tina, Thanks, and a Merry Christmas and Happy New Year from both of us.
R. S.
Great range of cars in the showroom from Renault and Dacia. Salesman was helpful without being pushy. Me and the wife called in to look at a Kaptur. Will definitely call in for a price nearer when I'm ready to change.
M. W.
Bought the L200 and use Pentagon ( now 3rdyear ) Nothing too much trouble for the Staff .
Excellent Service from Brandon & Sophie
Would highly recommend them for MOT & SERVICE
D. C.
This is my 5th week working for Pentagon Renault Lincoln . I have the pleasure of working with a genuine, honest and sincere team that really care about their customers.
L. W.
Got my new mitsubishi eclipse cross verve today and Paul white was very helpful from start to finish .would recommend family and friends
R. S.
Recently bought a car from here. Good experience all round
10/10 for Jackie Lee best sales woman in lincoln.very helpful
A. T.
First class engineers and best video reports of servicing. Top notch.
D. H.
Picked my new Clio Motability car up from Paul today.
Excellent service within the Covid-19 restrictions.
a. H.
Jackie was really helpful throughout and made the experience of buying a new car, pleasurable and exciting!
D. C.
Bought a second-hand Honda CRV from Pentagon Lincoln, the salesman George was friendly and not at all 'pushy' very helpful throughout. A pleasant experience.
J. w.
Thank you so much Paul White for dealing with the purchase of my Renault Captur in such a friendly and professional manner, very efficient and delivered to my door, no hesitation in recommending you, oh and I love the car.
m. s.
Great service from start to finish. Would definitely recommend 👍
S. L.
Took lease car here for service. Great staff and no problem with work done.
C. P.
Just collected my new Renault Clio RS first of all what an amazing car, really just matches the awesome customer service from Paul white,thank you Paul for all your help choosing my new car.
D. W.
excellent service from start to finish on buying my Dasher Duster and a big thank you to Jackie who sold My father in law Mr David Goode the car.
s. h.
david james has just sold us our new renault. good friendly and helpful service. thank you. like the car, goes great.
j. g.
Very helpful explained everything well and managed to find the right car for me
N. S.
Pentagon Mitsubishi Lincoln serviced my Outlander for the first time yesterday. Everything went fine and I just wanted to thank Brandon and the other staff for their friendly, helpful & efficient manner.
L. G.
Very helpful, friendly, knowledgeable staff
C. T.
Excellent customer service, did what was required quickly and efficiently and at a reasonable price.
D. w.
Excellent Service, collection and delivery, The Outlander runs better than it ever has since new.
c. b.
Just a few words to say how my expearence with Pentagon was today
Brandon the receptionist was brilliant made me feel comfortable advised
me on loads of queries. Excellent is not agood enough word thanks a lot Chris Beall
R. B.
Excellent friendly and efficient care by Paul White. Straightforward and 'covid safe'. Purchase of used Kadjar.
Can recommend.
Thank you.
A. P.
Mr David James was extremely helpful. Purchase process was smooth and stress free. Will definitely recommend. :)
A. H.
Staff were wonderful, polite and considerate. Making me a cuppa tea and keeping me informed of the engineer's progress. Even washed my car inside and out.
D. H.
Brilliant service lovely staff allowed us to charge our car after being unsuccessful elsewhere this enabled us to complete our journey. Thank you very much 🥰
R. d. C.
Paul provided a helpful, professional and friendly service. Very happy with our new car!
J. &. S. B.
Great service from Paul White at the Renault dealership buying our daughters first car, nothing was any trouble and a nice chap to deal with, shame not more local for our future car needs but you never know.
D. P.
Thanks to Tanya and Matt for sorting out the warranty issue with my L200 radio. Great service and nice people who went out their way to help.
J. B.
Would just like to thank the staff at pentagon Lincoln,especially Paul for his excellent service from an email on Friday night enquiring about a car to driving it away on the Sunday , fast efficient service
N. B.
Had a great experience buying a used Mazda, Phil was extremely helpful and couldn't do enough to ensure I got a good deal and great service.
J. B.
A big thanks to Mark and Paul, outstanding service throughout. Very happy with the car. Thanks again Mark and Paul.
Cheers
M. N.
Very good service,Paul was extremely helpful and had the answers to my many questions
N. L.
Excellent service from Jackie
M. C.
Thank you for the great service whilst my car was in for a service, as always super helpful staff and was kept well informed ( Paul and a lady sorry can’t remember her name )
b. a.
Visiting the branch was great experience I would recommend, very helpful staff
J. C.
Paul White provided an excellent and hassle free service throughout the viewing and buying process. Thanks Paul.
R. B.
Really good experience buying my new car
J. R.
first time used Renault Lincoln , maintenance of the Megane thank to the technical team very professional , clear explanation about what is done so 5 stars and i will come back
D. C.
Spoke with Jonathan in the parts department at Renault in Lincoln, trying to source a particular part, he persisted with me until we found the correct part, was polite and professional throughout even when i found it stressful myself, thank you very much johnny for a pleasant main dealer experience
C. H. (.
Such lovely people, especially Paul who is the Service Team Leader. Looked after me very well.