Reviews of Ancaster Hyundai Catford. (Car Dealer) in London (London).

Ancaster Hyundai Catford

199 Reviews

125 Comments

Car dealer

Car dealer

359 Bromley Rd, London SE6 2RP, United Kingdom

Description

Information of Ancaster Hyundai Catford, Car dealer in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Ancaster Hyundai Catford

Popular times

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Reviews of Ancaster Hyundai Catford

M. C.

The team were excellent right from the first call to book the investigation appointment to providing updates on progress to handing me back the keys. I found them to be friendly, polite and engaging. I also found it really great customer service that my car was washed and hoovered inside as part of the investigation. As I have only recently purchased the car, I have not yet had to book a service for the car, but I will certainly be using Hyundai Ancaster Catford for my services going forward. Thanks very much (in particular, Andy).

R. H.

We had the best customer service we could wish for. Our Hyundai i800 had a faulty bonnet sensor. We went to Ancaster without a booking and asked for their help with the issue; They were very helpful, I explained the problem and how annoyed we were about the beeping noise, they booked the car in for the next day and solved the issue very quickly. I highly recommend this dealer, their team are brilliant. Thank you so much for all your help.

M. S.

Anita went out of her way to make my experience fantastic, she is a credit to that dealership and also Greg( hope I got his name right), what lovely friendly staff at Ancaster Catford, I wouldn't hesitate to recommend that dealership to any of my friends, so happy!

B.

I had an amazing employee helping me throughout the sales process. Anthony answered all of my questions and went out of his way to find out additional information if needed. He was very honest and went above and beyond to ensure the car I was buying was right for me. Throughout the entire process I felt like I was in good hands and was buying from the right place. Prior to coming into Ancaster in Catford I called to enquire about the vehicle I was interested in, Anthony was completely professional, created a video of the car and then sent it to me directly. From the moment my Dad and I walked into the dealership we were welcomed and then offered a coffee by an employee named Jonathan, although he was not leading with the sales process he showed willingness to answer any of our questions and was very lovely and polite. The sales process was painless and smooth, which is exactly what anyone would want from a dealership. I was called a week after the sale to see how I was getting on with the car and I am absolutely delighted with the purchase. I would recommend this dealership to anyone looking for their next purchase!

B. S.

Easy to book morning slot. Dropped car off evening as had a workman at house next day and thought it would make it easier too for Ancaster. No one informed me that slot was all day - appears it's only done within couple of hours if you wait! Plan had been to miss rush hour. Had to keep phoning for update on when it would be finished. Big shout out though for whoever cleaned that car after - he did a fab job

D. S.

Absolutely brilliant service. Full of great advice, extremely helpful, and sorted handover of my new Ioniq 5 in a shorter than normal period after purchase. Took the time to go through everything with me, and couldn't have been more helpful when I was asking them some probably ver basic questions. Absolute pleasure to deal with them.

A. P.

First time satisfied user of Ancaster Hyundai. Excellent service from A at the sales team, as well as support staff during the purchase of our pre-owned Hyundai. Would definitely commend.

j. d. n.

I went to Ancaster Catford after not getting the call backs promised by the Welling branch. I had decided to test drive a Hyundai i10 N Line. The service and information from Tony Clark was awesome. He gave me a lot more information than I had been given about the scheme at a previous dealership (Jemca Toyota in Bromley). He answered all the questions both myself and my friend asked, was very polite and made us feel welcome. We got a good picture of how the car is and how it handles as my friend knew the area so took me to roads with speed humps, a steep hill to test the hill start assist and some narrow roads. He has kept me informed of the process all the way since then and I was ecstatic when he sent me a video today to let me know he had picked up the car yesterday (my birthday!). The original delivery date was 16th of November then collection around the 22nd/23rd so it's great that I can collect on the 16th. My only bug bear is that even though the N line is top of the i10 range it doesn't have heated seats which my 9 year old i10 Style does. Once i explained to Tony why I need heated seats, he checked around and got the information that I needed in terms of both company and prices and even that he could arrange it so that I wouldn'thave to pay the costin a lump sum. I could spread the payments. I decided on buying heated cushion covers and which usual salesman wouldn't have tried to persuade me to go with the more expensive option? I'm truly happy that Tony will be my first port of call for the next 3 years. I hope Ancaster pays him well cos he's definitely an asset to their team. I don't think I'll be switching to any other dealership any time soon!

D. W.

The staff at this site are nothing but polite and helpful. The best service we have ever had at a dealership

J. B.

Great friendly team in both the service and sales department. Offered a hot drink upon arrival and had a lovely chat with the sales team while my car was being serviced. Will be upgrading my car when the time comes.

k. s.

Polite and efficient staff. Prompt service and good communication, including the visual inspection, which is a great innovation.

N. F.

I always have piece of mind taking my car to this dealership for after care services or over the phone support. Staff are always friendly courteous and knowledgable. The dealership is well maintained in terms of the standards of their business, the show room environment is always 100% pristine. Fabulous!!!

I. C.

Thank you Johnathan for all your help with my recent car purchase. Your calm, professional, helpful approach made it a pleasure not a stress. I’m still using the videos! It’s a really lovely car so far and good to know if I do have any questions going forward I can always ask Ancaster. Many thanks also to Chris, and to Hannah who delivered it to me. I’ve been very impressed with Ancaster’s professionalism and customer service throughout - on the basis of this experience can definitely recommend.

J. W.

The whole experience from first entering the dealership, to choosing and finally collecting my car was great. The sales representative was efficient and did all that he said that he would do. I was hoping for a better experience than I had with Mercedes and I wasn't disappointed.

D. S.

Dealer was utterly superb. Couldn’t have been more helpful. Very pleased

H. M.

I bought my car here 6 years ago and have always taken it back for a service. This time, I booked in for a silver service which was recommended. When the garage rang to confirm I was told I was booked for a bronze service. No problem, I was told, silver will be done. When I took the car in again I was told bronze service. No problem, silver will be done. Even when I picked the car up the paperwork said that a bronze service was done, but I was assured that a silver service was done. I don’t believe it was. Very disappointed.

C. M.

I was pleased with the amount of attention from your staff very professional and friendly service keep up the good work

P. W.

Very friendly, professional service. I was kept updated throughout the process. My car was delivered on time as promised and in excellent condition. I received a 48 hour follow up call to ensure that I was satisfied with my purchase. Excellent service, highly recommended!

M. B.

Outstanding service very polite team and was dealt with in adult manor

N. H.

Over a number of decades of buying and selling my cars this was hands down the best experience I've had to date. This was largely due to the brilliant service on the part of Hannah Zegli. From the moment I called to driving my car away a week later, she delivered impeccable, friendly, efficient service. I've never really enjoyed the process especially through a dealership before and this has completely changed that for me. I found her and her team to be sincere and genuinely helpful. Would recommend her and Ancaster to anyone.

A. H.

Excellent fast service. Friendly, helpful and courteous staff.

A. L.

Staff in both the sales and service departments are very friendly and professional. Always go above and beyond to help customers

A. M.

Extremely helpful and friendly service manager and great video from the engineer.

M. A.

Very professional & helpful sales team particularly from Anita who dealt with me, not at all pushy like some car sales people can be, just patient and competent in what she was doing.

F. O.

Waited ages to get someone to speak to and despite calling to confirm a test drive booking, it was not reserved and had to come back on a different day

P. K.

Very efficient service and friendly staff - thank you!

P. D.

Took my dads Panda in for a service, all completed in good time whilst I waited, all staff friendly and cordial, showroom and waiting area nice, bright and clean, car seemed all good and no complaints from me.

S. D.

Great dealership, staff are very helpful and professional.

b.

Very pleased with my purchase of a Fiat 500 Dolce Vita convertible at Ancaster. Great car, good service, attentive sales people.

J. P.

While you wait service and MOT was on time and we had a place to wait in a Covid safe way. Toilets available, no refreshments as expected so bring a drink or snack. Took 2 and a half hours & the car was cleaned and hoovered which was nice. Will use them again.

M. S.

Everything was explained in a friendly and professional manner.

L. M.

Fantastic service and so happy to buy my second fiat from Anita in sales who makes it as simple as can be. I highly recommend this garage and staff.

R. W.

I was completely satisfied from start to finish, largely because Anita was so helpful in arranging the sale and delivery of my Fiat 500.

M. L.

My car was booked for the yearly service. The centre is very efficent and well organized and Covid safe. Only downside the car wasn't cleaned properly.

M. G.

Took my car for a service and MOT. Good all round experience, the member of staff who served me (Ellen) has great customer service skills, very friendly and helpful. Also my car was ready to be collected quicker than I expected and came back very clean

Y. A.

Good people and good service well done.

P. P.

Bought my fiat here, always have service and mostly they can sort problems out. Unfortunately changing from Fiat to Hyundai, not sure how that will work out

M. A.

The whole experience was amazing from start to finish! my car needed a service, it was quick and very thorough... the price was well affordable compare to other FIAT places. The receptionist & Staff were all so very polite and friendly, always attentive to me. I will definitely always take my FIAT car back to them in future! Thanks to FIAT ANCASTER & all the staff..

L. M.

Absolutely amazing service every time I have met with the sales manager at Ancaster Fiat Catford. Previous negative reviews have left me very confused as my experiences of visits whether for queries or in depth advice completely differ. DO NOT BE PUT OFF AT ALL!! Amazing sales manager who is accessible, professional and will go the extra mile to make her customers happy, would not fault her at all. Five star rating!! Will bring my business here again and again as a true example of a job well done, cannot thank sales enough!!!

R. O.

Prompt, efficient and friendly. I will always recommend you

M. G.

Service receptionist she was great very smart

A. E.

We visited Ancaster fiat today to find out about motability cars for my father, we got there while the agent was grabbing a bite to eat, she didn't hesitate to come and introduce herself, and even though we told her to finish first she insisted she would deal with our needs first, she talked with my dad and showed him the car he wanted to look at, and answered all the questions he asked her in a clear and concise way, it makes a change these days to get such customer service, it was nice that she listened to him rather than tell him things that he didn't want to know, I know he was very impressed with the car, the customer service, and Anita's professional and friendly manner, as we all were. Many thanks Anita

A. D.

Excellent service and good customer relations.

T. H.

Kept me in the loop with everything that was being done, courtesy car was provided & the systems to approve work to be done was simple and easy to use.

R. P.

Just had my MOT and 24 month service on my Abarth Comp at Catford Ancaster. Nice text prompts to remind me my car is due, courteous booking process. On site there's a great welcome and I was given clear information AND my car was ready early. My experience: rfficient and trustworthy. Recommended

A. B.

I have to recommend Ancaster catford as an absolute must if you are looking to buy a car. I was looked after by Anita from start to finish, She made the whole experience so positive she was kind, helpful, patient and constantly reassured me that everything was going to be ok. I’ve never bought a car on my own before I cannot thank her enough she knows everything there is to know about buying a car she is one very special lady Thankyou Anita your are a star ⭐️

J. P.

Great service, extremely professional and knowledgeable. For all your new car needs make sure you see Anita she's very good at her job and an asset to Fiat.

S. K.

What a great experience! I was greeted by a very smily Ellen Wenbourne who was a delight to meet and deal with, she explained the service and all the details very clearly so I'll look forward to going back, Thanks Ellen

L. M.

Went to fiat to look at an Abarth, had an appointment booked but the lady was busy. Jon helped me out, took me for a test drive and answered all my questions. Many thanks to the showroom.

L. S.

The whole experience buying a car during Covid was very helpful and the staff were very professional .

k. j.

Car health check and brakes sorted all in one day. Traffic getting there was awful but they called me to check I was on way to collect my car and they waited for me.

C. A.

I don't know what these people are talking about I've been a loyal customer for 3 years now and I'm on my second car. They always go over the options with me before purchasing they always make sure I understand everything before I agree to it lovely staff and a lovely manager. Ilol former go back to fiat because of how helpful they are and generous fiat had given a contribution on 3000 towards my new car what garage do you know that does that? Bmw only give max 500.. #team fiat p.s there cares are beautiful that's an Italian way for you

J. H.

Following a recent service, Mustafa took his time to clearly explain how I could get the best out of my car. Thank you Mustafa - great Customer Service.

F. C.

Prompt, polite and the work was done efficiently. They also washed the car.

P. D.

Great service helpful friendly staff always willing to help well done needed car back at a certain time vehicle ready even earlier excellent customer service thanks

G. K.

These guys were really helpful when I went there and I would go to them again.

D. R.

Motability specialist Anita is lovely, knowledgeable and made the entire process simple and enjoyable. Highly recommend :)

R. A.

Excellent service and work, in spite of the pandemic. Also very reasonably priced.

A. T.

Ancaster fiat anita was great and made the experience so easy very helpful

M. R.

So good we bought a car

T. M.

Very nice. Professional and fast 👌in attending to you.

Z. M.

Fantastic service at Ancaster Catford couldn't enough for me, both sales and service teams are professional and efficient, wouldn't go anywhere else.

T. B.

They were very accomodating, and fitted in a test drive in and without prior booking.

p. h.

Had car mot there was asked to wait extra half hour so they could complamentry clean... I did and car wasn't cleaned 😕

T. E.

Honest, transparent staff. Would absolutely recommend Arbath Catford.

S. B.

Great service. Now an Abarth sales and service. Only small dealer so good customer service

T. P.

If you need a new car. Buy one from fiat. True experts

R. G.

I usually take my car to the Ancaster branch in Bromley. I have to say their service is excellent until something goes wrong!!!!

G. W.

Great bunch of people

N. S.

Anita is the best, sweetest and most professional sales asset that this place has.

M. K.

Helpful, friendly staff and some very cute Fiat 500s for sale.

L. D.

Helpful staff but not the car for me.👍

C. F.

Nice staff somehow walked away with a new car 😁

S. A.

Good, efficient and professional service

L. R.

Good customer service on the phn just waiting for the leaflet on the cars

T. P.

Wow, great showroom, fanatic sales (Anita). Great fiat 500

J. B.

Service department is always good and accommodating.

J. M.

Great customer service very helpful.

T. L.

Helpful staff make you fill easy hand over easy

G. G.

Fabulous service Fiona front of house service desk what an asset

J. M.

Needs better parking for customers

L. P.

Great staff, my dream car❤

N. N.

Very rude staffs

c. w.

Very helpful

C. M.

Clean environment with very friendly and helpful staff.

M. P.

Very hepful when I visited for some technical assistance. 👍👍👍

S. H.

Good sevice. Helpful polite and professional.

R. T.

Very professional and amaizing

F. R. B.

This is where I had to take details of accident that occurred along the Bromley Road

A. H.

Very professional and courteous staff

T. B.

Very good service,

N. G.

Very helpful staff. Friendly.

S. S.

Very nice sale staff

S. C.

Brilliant staff and help.

S. H.

Really nice and helpful.

D. G.

The small cars are a rip off

T. S.

Not the best at getting back

D. W.

Very friendly staff.

o. g.

Very helpful staff

U.

Great place

M. G.

Brilliant service.

R. S. H.

Fantastic service

E. C.

Great dealership

m. g.

Great device

P. C.

Love it

C. S.

Go go Fiat 500!

M. P.

Quality and confidence

D. J.

Helpful staff

l. d.

Excellent from start to finish. Anthony and his team were informative at all stages of the purchase, finance and completion. Thank you

P. O.

R. T.

A. H.

N. S.

M. K.

M. D.

S. D.

g. c.

R. S.

J. W.

S. L.

L. C.

A. W.

S. S.

F. M.

A. L.

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