Reviews of Glyn Hopkin MG East London. (Car Dealer) in London (London).
Glyn Hopkin MG East London
1021 Romford Rd, London E12 5LH, United Kingdom
Description
Information of Glyn Hopkin MG East London, Car dealer in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Glyn Hopkin MG East London
Sunday
10am–5pm
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
8:30am–6pm
Popular times
Monday
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Reviews of Glyn Hopkin MG East London
S. E. A.
Arsalan Nawaz was extremely helpful. Not only did he make the sales process as easy as it could be but also provided us with all the information we required. Definitely know how to treat customers. Looking forward to picking up our new car, thanks again!
s. r.
Excellent service from Ash who sorted me out with a great deal that I could not get anywhere else. He provided me with a lot of great advice and additional products that would benefit me and my future vehicle. He was very professional throughout our whole encounter and I’d recommend anyone looking for a new vehicle to go and speak to Ash !
M. A.
I would like to mention Arsalan for his excellent customer service and product knowledge. He answered all our questions and cleared any doubts we had. Looking forward to my new car.
S. F.
I recently purchased an MG from this branch. The staff were informative and professional. I would highly recommend the branch to anyone looking to purchase an MG. The process was easy and quick from start to finish. The sales manager, Mark Streeting was excellent who made the transaction seamless. What an excellent service!
M. V.
Thank you for the brilliant service shown by Arsalan Nawaz at MG. I just ordered my new car. Arsalan was friendly during our conversation and helped me answer any questions I had regarding the car. He also ensured I got the best deal possible. I most certainly would recommend Arsalan Nawaz when enquiring about a vehicle.
C. W.
Had the most amazing experience with this garage, Luke went above and beyond for me to help find the perfect family car, best sales advisor I've dealt with before. anyone wanting a new car I really recommend you go and see Luke.
A. D. l.
Thank you for the brilliant service shown by Angie and Mizan at MG. I need to say I'm personally working in the hospitality industry and the costumer service is crucial. I need to admit Angie she as the best way to deal with people ever.
Thanks from Antonino Maria and our little Coco
l. l.
Excellent service from MG sale's especially Eren and Luke, many thanks for your time to explain every detail in getting the right vehicle we needed and like previous messages not at all pushy infact quite the opposite which gave us time to make our mind up..........Very professional & Polite! Thank's Guy's!!
T. A.
Charlie Abhrams was fantastic. He explained the features of the car we wanted and showed us around the car. We were able to test drive the vehicle and during the course of the test drive he explained again the various features and promoted the advantages of the car. He was very welcoming and even if we had not made up our minds to place an order, after listening to him we were more than convinced we had made the right choice. Brilliant customer service.
U. R.
Purchased a vehicle from here. Arsalan nawaz was very professional who gave me a good service. He informed me about supagard which benefits me and my vehicle will hold its value. If it wasn’t for arsalan I would’ve gone and purchased an audi. He changed my mind and stuck me on a MG and I couldn’t be any happier. Thank you
J. B.
I came in to MG and I have nothing but good things to say. Arsalan is by far the best sales person I have ever dealt with. He was extremely professional and a true expert at what he does. His knowledge of cars was very impressive, I was provided with all the information I needed and also offered alternative cars which I could get hold of much sooner. Ash also educated me about additional products such as Supagard and GAP which will benefit me in the long run. He did all of this while training and teaching his new colleagues who were observing him at the time. Great job and thank you once again!
B. H.
I visited the MG showroom last Friday after looking at competitors. MG has the cleanest, modern and welcoming show room. Ronika Choudhury was extremely helpful and informative and set up a test drive in the exact model we wanted. When it came to purchasing the car she wasn't pushy and Mark, the sales manager, came over to greet us and ensured we were being looked after. 10 out of 10 from both of them. Excellent customer service so far :) thank you
P. C.
Little while ago I came by to plan my next car upgrade, met by a friendly and helpful guy called Charlie. Helped me massively as I was undecided, had a good knowledge of cars and understood what I wanted! I shall be back when it’s my time to purchase. Thank you again!
J. G.
As a fleet customer, sales and service are second to none at Glyn Hopkins MG East London, friendly and helpful staff on site, will definitely recommend to all friends and family.
A. C. L.
I was undecided on two separate makes of vehicle in which to buy. The deciding factor was the great service I got from Glyn Hopkins. They're sales teams are very friendly without being pushy in any way. Cheers guys
S. B.
I called in friday4th Feb to look at mgs was greeted by Mehmet firat he was outstanding with helping us as i didn't know much about electric cars so he enlightened me and wife with all his knowledge then we came back on Monday 7th and finalized a deal with his expertise and knowledge every question I asked he went above and beyond to help took us out for test drive and explained everything about the vehicle tea and coffee being offered this incredible car salesman is a credit to mg at manor Park any other customers will be pleased with his service as we can't thank him enough for his help
Z. I.
I walked in with my partner and was welcomed by Mehmet. He was very welcoming and knowledge about the MG Brand. With respect he had patients due to my condition. Although I’m not purchasing the car I wanted to explore around he offered the extra mile of service such as test drive so I can have feel of new electric vehicle MG ZS. When time comes for my Motability renewal I will definitely come down and go ahead with that car.
I. A.
Arsalan Nawaz was extremely helpful. Excellent customer service, really happy with my purchase, really happy with Arsalan's knowledge would definitely recommend.
S. R.
Fantastic Service. Easy and efficient process. All staff members were super friendly especially Adam, Angie and Mizan. They saw that all my needs were met.
C. H.
Would like to say a big thank to Charlie and his team at their branch for helping my mother with her car. Always kind and polite.
God bless
T. D.
Ordered my car at mg ilford, I had a very happy experience, ronika was very pleasant and helpful, I would recommend my friends and family to this dealership without any hesitation, great service what else can I say, a great big thank you to mark for my car which I got a lot sooner than I was told, one happy customer thank you guys.
Tracey shipp👍👍👍👍👍
N. A.
I would like to say that Saif at the MG East London Branch was great in handling and sorting out my new car. He answered thousands of questions i had and still had the energy to answer more. The most passionate and hard working guy i have ever seen. If you want a car i would highly recommend to go to Saif! What a man!
N. M.
What can i say other than amazing customer service from Arsalan Nawaz 5/5.
B. Y.
Went in here last week just before closing and met with Ronika. Bless her she was so lovely and even though they closed she did not complain and helped me with my enquiry. I hope management sees this and gives her the well done she deserves
A. B.
I would like to mention Charlie Abraham at the MG East London Branch - I have just ordered a new car - the most amazing service . Charlie answered all of my questions in a very re-assuring manner. Quick and painless service ! I would highly recommend him if you are looking to enquire about a MG vehicle . I will be recommending him to friends and family.
T. I. R.
Excellent customer service. Very grateful to Ms. Ronika Choudhury for helping us choose the car and do all the paperworks.
Thank You.
n. c.
Very professional staff who offer great customer service. Ronika was super helpful and very informative.
J. B.
A huge thank you to Francis, who answered all my questions with ease and was extremely helpful, friendly and approachable.
D. N.
Working with Arsalan Nawaz was an absolute pleasure! Arsalan is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my MG’ took about 2-weeks. The best part – Arsalan stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Arsalan if you are considering buying a new or previously owned automobile.
s. R.
I am very pleased with the East London MG team's customer service. The whole team is fantastic .; Especially Miss Ronica Choudhury what do I say she is fabulous with good understanding of the product and excellent patience in clearing all our doubts related to the car. She is confident and really good at focusing on what customers need and require. Miss Roniica - You have a real instinct to understand your customers. Good work!. You’re really good at following up with the client so as to ensure that they are never left in the dark. Keep it up!
Mark -Store Manager , Asst Manager- Luke and Francis you guys are amazing. We are extremely happy with your service. I would recommend your East HAM MG Glyn Hopkin Showroom to all my friends because of the warm welcome we have received in our multiple visits to your store.
My little daughter Saaya would love to share her feedback- and it is a 100% to Miss Ronica and Team.
L. S.
GLYN HOPKIN
Ilford supplied my M G HS through mobility scheme Charlie dealt with my application and everything to do with my new car we were well pleased
with the service we received from him and love our new car
THANKYOU
G. J.
Car went in for a service today at 8am rang twice to be told car still being worked on, it’s now 17.15 called again to get answerphone to leave a message 😡 So do we leave and go there which is a 45 minute journey or stay here and pick the car up tomorrow as it shuts at 6pm. Not a very happy service customer
T. L.
Great service from the servicing department who received my ZS EV at 0900 and had it back to me by 1100. Everyone was helpful and friendly.
D. V.
Always a pleasure.
Great service and detailed help.
Friendly staff.
n. a.
I was looking for a first car for my daughter. Came across MG motors on Romford Road and was shown around. Fell in love with ZS Exclusive at first sight. Mr Jacobs was really friendly and helpful in going the whole process. It was really smooth and straightforward ( or he made it look it that way)... Took the charge of the car from Mr Konrad. He was equally friendly and helpful and had a cheerful personality. They also added nice floor mats and mud flaps in it as well.. All in all an amazing experience.. So happy with my purchase... Amazing car at this value.. Similar vehicles are atleast £5K more in the market.. Strongly recommend MG Motors at Glynhopkins Romford Road, East London. Ask for these two gentlemen for personalised service.
j. f.
Great experience and help and advice from Luke ( manager)
J. M.
Parking a bit restricted.
Salesman very helpful. Looking for an EV. They seem to be good value for money.
A. A.
Very happy with my sales adviser Tahmid. I had a pleasant test drive. Placed order and received the car on promised date.Would strongly recommend.
S. Y.
We bought a car with the help of Konrad, he was great and provided excellent customer service. Very grateful to him for helping us choose the car.
Thank You.
N. J.
Very nice young lady ronica was helpful thanks
S. H.
Good service..nice staffs
g. p.
Fast and reliable services with out head ache
E. A.
It appears to be the busiest show room in London. The guys were all pleasant. Having being pleased with my experiment with using my 1st electric car from MG, I visited again 3 weeks ago and I'm delighted with the deal offered and treated like a real VIP. The guys are more than just selling you a car.
A. C.
Very happy with our new MG ZS. A special thanks to Cyrs and Jakob. Brilliant service.
At no time was there pressure to buy, just genuine desire to help and a clear passion for their products.
Genuine, informative advice. Addressed all our questions
R. R.
Popped in to have a look at the cars and I must say what a very welcoming dealership. All the staff was friendly and very helpful. Very pleasant people to deal with.
R. R.
I needed to change my mobility car, has it was too low. I saw the mg hs dct contacted Glyn Hopkins mg East London. Happy that I did. Has they arranged for a test drive. I was impressed with the car, that it was ordered but didn't have to wait has they had some in stock. So car was ordered. Nice blue 💙Thank-you Jacob for your fantastic work and keeping me updated all the way through to pick up. I collected the car yesterday. And drove it back to Surrey. And was amazed how the car ran. 🚗very happy 😊Thank-you Jacob for your great customer support and also your team. I recommend Glyn Hopkins for your new mg
A. S.
My recent contact with Glyn Hopkin MG has been positive. Delivery was on schedule and the car was in good order, I'm very pleased with it. Unfortunately, a couple of the accessories I'd agreed with the third party broker, were not present at time of delivery.
The fleet manager, Richard, got on with organising the prompt delivery of these items, and kept in regular, personal contact with me, updating me on their arrival. This was good communication from him and I was grateful for his assistance and, therefore, I would recommend Glyn Hopkin if you are interested in an EV, especially the MG5 which is a great car so far.
t. P.
Excellent 👍Jacob and Conrad have been very helpful, have given very good customer service & also have given advice on car personally. very good love it 2 awesome sales people.🙂 at Ilford branch.
Thank you both.
Always welcoming and ready to chat.
D. G.
I had been with Vauxhall for six years and had so many problems with them . Customer service being a real downfall for them, arriving at MG was a refreshing and fantastic experience for me. Buying my new car was so easy and stress free, the sales team at Glyn Hopkin MG are professional in how they handle every aspect of giving you the best possible outcome when it comes to buying a new car.
A special thank you to Konrad, it was a pleasure to meet you and thank you again for the brilliant service I received. I couldn’t have asked for anything more. O and I love the car .
Kind regards
Mr Glass
a. R.
The staff were just amazing! I helped my friend finance a new vehicle and the 2 boys were just so knowledgeable and it didnt even feel like they were trying to sell. It all came so natural to them and they definitely have my 5* review. They made sure we understand everything before we left which was so helpful and they showed great patience.
P.S.Jacob is an outstanding manager!
T. C.
Decent non pushy staff and friendly manager. Decent good value cars. Perfect satisfaction achieved on all counts.
T. M. H.
Having every question answered with in depth knowledge and respect and honesty is in itself very refreshing.
Sales Manager "Jakub bartnik" is exactly this and a credit to the company.
Thanks to the whole team for a lovely experience.
Reginald.
K. K.
Very busy and not much staff on hand to help. Once they to you the service is good.
I. U.
The team who served me at MG Glyn Hopkin's were the best I've seen in customer service. Conrad kept me in the loop until my smooth delivery and hand over. Very happy MG EV electric, sooooo excited.
S. O.
Always receive great service here and come from Grays to use this branch in particular. Can speak highly of the staff I have had interactions directly with mainly Panny and very patient salesman Damien and also Ralph who talked us through thoroughly regarding our service I would highly recommend using this branch in particular if wishing to purchase or service your vehicle. I have zero complaints.
Also they have very nice clean facilities with lovely coffee too!!
S. O.
I visited this branch on Saturday to collect my father in-laws new car! Fantastic service by Conrad! I definitely recommend :)
H. T.
After a truly awful experience at the Buckhurst Hill branch when buying the car the prospect of returning there to get it serviced was not filling me with joy! I booked in to this branch instead and it couldn’t have been more different, friendly organised helpful staff who went out of their way to sort me out with a replacement automatic when they realised I would struggle to drive a manual gearbox. Great service... I’ll never have to go near Buckhurst Hill again! Thanks guys!!
D. M.
Highly recommended Glyn Hopkin MG. Sales team of Konrad and Jacob provided excellent customer service. They matched an offer I had from another dealer on Carwow when my local dealer would not even negotiate on price of a new MG ZS EV. Kept in touch during lockdown and picked up my car on 23rd December 2020.
Dealt with all my enquiries by phone and email before and after the sale.
After sales have been helpful when my car had to return for a software update. I have also just taken out a low mileage (under 10,000 PA) 4 year service plan as Glyn Hopkin offers a service booking with a courtesy car where my local dealer was unable to offer this service as standard.
*****
S. A.
Very good service
H. B.
Brilliant customer service by the team. Made decision making easier for me and family. One of the best sales team. Thanks Konrad Bialek and Jakub Bartnik👍🏼
S. C.
Jakub and konrad were really helpful when I brought my new car and would 100% recommend both them and the MG ZS
N. I.
It had amazing service. Thank you to Konrad for being at our service and we hope to get our hs soon
J. A. P.
Just bought an MG ZS from them. Excellent customer service and helpful staff. Can't ask for more.
N. S.
I called MG originally and JACOB answered and was so friendly and informative which prompted me to visit the showroom ! JACOB has been so calm, collected, helpful, informative from the time we met and has made purchasing my MOTORBILITY car so easy :) I was given a time of delivery and was so surprised and excited when he rang me to tell me the car was ready for collection a couple of days earlier which was fabulous as I was going away for the weekend :) I can honestly say I would recommend MG to my family and friends and would want JACOB to be their salesman as he really is the BEST of the BEST :)
M. R.
Good quality car. Price depend on choice. Customer service also good.
n. m.
Saw Matthew.. absolute legend!! Customer service was on point... spoke to him before i went.. n everything that was discussed was delivered upon arrival.
K. B.
Excellent customer service, wide choice of cars and great deals. Would definitely recommend to anyone who is looking for value for money.
F.
Very friendly staff and extremely helpful! Customer service is great over the phone and in-store.
M. M.
Good service, good coffee, if you are Polish and prefer communicate in your mother tongue some of them they can speak polish and I bought the car from them.
W. V.
Would not get a car from no one else.they treat you as family, lovely car lovely people
R. h.
Good Service. Recommended
O. A.
Friendly and professional service
M. O.
Purchased my MG HS EXCLUSIVE, staffs were very hepful, Komrad was very helpful, friendly and polite. He was not pushy but helped me with my enquiries and questions. Komrad was very helpful and supportive from purchase right through car delivery. Komrad was prompt in returning my calls and also contacted me after i picked up the car. The process start to finish was smoot and Ifelt well supported throughout. Thank you so much Komrad for all your support, gift left in the car and going the extra mile with my last minute requests. Looing forward to future purchases from this branch. Mojirade Ojo.
PS
i LOVE MY NEW RED MG HS
G. M.
Konrad and Jakud were brilliant sales agents. They are friendly, professional and knowledgable. We like oir new car and great service to MG East London team. Thank yku very much!
A. F.
From the moment you walk in you feel welcomed by the lovely smiles the staff have along with their outstanding service.
Ps the branch looks amazing.
e. s.
Excellent customer service
G. B.
Nice showroom, professional, friendly service.
J. C.
Excellent service but parking and location a problem.
M. U.
From start to finish there was only one MG dealership we were going to use.
Jakub was fantastic !!!
He was knowledgable, attentive, patient, and courteous.
A perfect example of how a good salesman should behave/operate.
The service received was in complete contrast to how we were treated at Toomey MG Basildon.
A faultless, stress free experience from a top professional.
Keep up the good work Jakub.
d. w.
The salesman was very helpful & not pushy which was good.
L. “. P.
Excellent choice of vehicles with outstanding customer service and excellent vheiclv turnover times
S. T. M.
Very nice and polite staff
I. H.
good people. had problem with drive shaft.Didnt know at first but they found the problem gave me the update before the work. which was very good and a video of what they found.
F. A.
Nice place to visit for a view of a new car
w. s.
Great team super product
T. F.
A late review for my MG ZS EV which I picked up at the beginning of November 2019. I received really excellent service from Jakob and Konrad of Glyn Hopkins Ilford leading up to and after delivery.
I cannot praise them highly enough.
They were great at providing any technical information and kept me informed of the delivery date all the way through. After 2 months and 2000 miles the car is trouble free.
Once again thank you to all the staff at Glyn Hopkins Ilford.
Regards Tony
(Your first MG EV customer!!)
M. R.
I had no problems whatsoever buying my new MG ZS from Konrad and colleagues, including part-exchanging my old MG6.
S. T.
Had a lovely experience dealing with Konrad. He was honest, informative and helpful.
j. 2.
Very good customer service
S. X.
I suffer from various mental & physical health issues, plus I’m pregnant so it’s extremely easy for a stranger to upset me, even on the phone.
Luckily, whether interacting with me or my husband, our motability adviser Jakub was polite, knowledgeable, friendly & reassuring; his patience & diligence made the entire experience - even through lockdown (skeleton staff) & my confusions with attachments/forms - virtually stress-free.
From Wayne & I - & Bump - thank you so, so much, Jakub.
ALL the stars for you! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
h. m.
The service was very very good and the staff was very nice and friendly and helpful MR Konrad
K. M.
Great dealership, very welcoming atmosphere.
D. H.
Knowledgeable & helpful, provided a good service
H. V.
Great service
S. D.
Great service.
M. N.
First class service, from first class staff
G. &. d.
Best car dealer
O. B.
Good service
F. M.
Good area with parking
M. M.
Excellent service
S. V.
Professional service from start to end.
M. W.
Expensive but competent
L. D.
Beautiful showroom
A. A.
Great Rapid charger.
K. C.
Excellent
G. I.
Helpful
A. J.
Great service received from Mizan. Very helpful and got the job done
M. S.
Had car serviced
Forgot to replace dip stick and fill oil to correct level
Service agent wasn't very happy with the work
R. M.
(Translated) Excellent attention
(Original)
Excelente atención
P. C.
I. M.
J. G.
A. S.
s. S.
J. M.
K. K.
V. C.
N. E.
Y. “. W.
R. K.
J. &. S. B.
S. K.
G. D.