Reviews of Evans Halshaw Vauxhall Shiremoor. (Car Dealer) in Newcastle upon Tyne (Tyne and Wear).
Evans Halshaw Vauxhall Shiremoor
New York Rd, Shiremoor, Newcastle upon Tyne NE27 0TS, United Kingdom
Description
Information of Evans Halshaw Vauxhall Shiremoor, Car dealer in Newcastle upon Tyne (Tyne and Wear)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Evans Halshaw Vauxhall Shiremoor
Sunday
11AM–5PM
Monday
8AM–7PM
Tuesday
8AM–7PM
Wednesday
8AM–7PM
Thursday
8AM–7PM
Friday
8AM–6PM
Saturday
8:30AM–6PM
Popular times
Reviews of Evans Halshaw Vauxhall Shiremoor
K.
My partner and I bought a car from Carl Dunn, we had fab customer service from start to finish. He was friendly and approachable, listening to what we needed and offering advice. He kept us up to date, and even when the showroom was super busy, he looked after us and made sure we were happy. Would definitely recommend!
C. E.
Purchased my new car from Colin Montgomery this week, absolutely amazing friendly service. Took time to explain everything and made sure I got all information needed. Kept me up to date through the whole process. Overall a nice quick, easy process with Colin’s support! Would definitely recommend :)
E. S.
We bought a car from Carl Dunn, we received outstanding service from start to finish. His communication was brilliant, regularly updating us on the cars progress. Carl made sure any issues we had with the car were corrected.
He even came in to work on his day off to hand over the car… thanks again!
J. R.
I purchased my car yesterday from Colin Montgomery and I’m really pleased with the service I received! Friendly, very helpful with providing all of the options available and took the time to explain - smooth process overall! Love my car and received in immaculate condition! Would highly recommend Colin and the Evans Halshaw team if you’re looking for a car! :)
J. R.
All I can say is they are an amazing team. It was a very pleasant atmosphere and the member of staff who was dealing with me was fantastic ..( Carl Dunn) He was very pleasant and went out of his way to help with giving me all the advice I needed when I purchased my new car. 10/10 service to him. Thanks for everything… Judith Robson
P. D.
I bought a car for my wife a couple of weeks ago. Clarke has only recently joined the dealership, yet we found him very open, personable and trustworthy. We had one issue with the quality of the valet, yet Clarke and his manager were very professional and made sure the issue was resolved. Thanks again.
K. J.
Me and my mum couldn’t believe how easy buying my new car at Evans Halshaw was! The staff were lovely - Carl Dunn was absolutely brilliant and not only made the whole process easy to understand but was really friendly and approachable with our silly questions too. There was also no pressure like you often find at other dealerships!
Carl you’re a legend and I absolutely love my new car. Thank you!!!
E. H.
I’ve just bought my new car from Carl Dunn and wanted to leave a review just to say how great he has been from start to finish! Buying a new car can be confusing and stressful but he made the experience really easy and he was so helpful. Would really recommend dealing with Carl if you come into Vauxhall Shiremoor. Thanks so much!
M. C.
Clarke Marsh is a great ambassador for this dealership.
I purchased my car through distance selling which is never exactly easy for the buyer or seller simply because there is no 'touch and feel' element. Clarke did his upmost to make my purchase as smooth as possible, answering my numerous questions and posting me various personalised videos.
Whilst I did have a few minor issues (again, these would have been simpler to deal with if I wasn't 250+ miles away) he again went out of his way to try to resolve these for me.
T. G.
Came to the dealership looking to part exchange my car for something bigger and affordable. Carl was very helpful, patient and went above and beyond to make sure I got what I was looking for. Extremely happy with the service today!
M. R.
I contacted Evans halshaw online. Within 30 minutes i was Called by Colin Montgomery i mean i could not forget that name. Made arrangements for an appointment 2 days later. Went to see Colin. Told him exactly what myself and my Girlfriend were after. He showed us all options including our request and budgets. Within 45 minutes we had bought the car that we now absolutely love. He was brilliant. No pushy sales and just basically had a conversation and felt like he wanted what was best for us. Thanks to Colin and all the staff. See you in a few years
B. G.
Purchased my new car from Colin Montgomery today and I received an absolutely amazing, professional and friendly service. Took time to explain everything and made sure I got all information needed! Would certainly recommend!
J. W.
Took my car in for a service and MOT this month and Everything went great. I felt very well looked after by all the staff involved. My car needed a warranty repair while it was there which got done straight away so I wasn’t left off the road. Highly recommend these guys and I’ll be back next year.
A. J.
Bought my first car on finance from Colin at Shiremoor Evans Halshaw. He has been extremely helpful and discussed all options with me throughout the process! I would definitely recommend visiting Colin if you’re looking to buy a used car, he’s made the process enjoyable. Thanks so much Colin
T. H.
Great service. Test drives were arranged ahead of the visit. Fair price given for the trade in car.
Overall a great experience.
We dealt with Kieron and he delivered on everything he promised.
d. t.
The used cars staff a guy called Steve. He was really good very helpful and very understanding. I was offered refreshments straight away. Steve Explain everything in great detail throughout the trade-in of my old car to my new used car that I have purchased today. I could of not have wished for any better service than I received. Thank you again steve
V. B.
Carl Dunn 10/10 - spent time finding out what I was looking for and came back with a suggestion that with a small tweak fit the bill. Got a car I am very pleased with, still got the gadgets I like and a saving from what I was already paying! Used Evans Halshaw a few times over the years and cannot fault the friendly atmosphere and attention to detail they provide. I will be back in a few years 😁 Victoria B
L. L.
A brilliant service provided from Steven McPherson. I came in on the Tuesday about issues with fuel costs on my old car and by the Friday I was driving away in a newer, more cost efficient car. Could not thank Steven enough for his hard work in getting it sorted so swiftly.
t. s.
I showed up without an appointment to look at a car and was met by salesman Colin Montgomery. He was extremely helpful and friendly from the get go. I decided to buy the car and received a very quick and efficient handover 3 days later. Feel reassured that I can approach Colin if necessary for anything. Would highly recommend.
E. H.
Very helpful, friendly and genuinely doing the best for me as a customer, not what suited any agenda of their own. First time using this garage, but even though it’s a little out the way for me I would definitely use them again, and recommend highly to anyone else.
Thanks guys. All efforts hugely appreciated. 👍
L. I.
Another excellent service from Carl Dunn 2nd car we have bought from him explains everything in detail first rate service if you are thinking of buying a car you can not go wrong with Evan halshaw at Shiremoor all staff very helpful friendly and all make you feel a valuable customer
Would certainly recommend dealing with Carl Dunn as my first choice of salesman nothing he can't handle.
Very happy customer.
B. M.
Recently changed my car with Evans Halshaw in Shiremoor.
Used Evans Halshaw a few times in the last 20 years.
This time was the quickest process I have ever experienced. Good sales staff Clarke Marsh and Nicola too.
Thank you for the speedy process
E. M.
Found the perfect car with the help of Colin, he has been great. Provided all the information we need and made our new purchase very easy and smooth. Highly recommended 😁
L. W.
Carl Dunn at Evans Halshaw Shiremoor has been excellent beginning to end with helping me buy my used car! After a terrible experience at Bristol Street i was nervous about looking at buying again but Carl was great and I’m so happy with my new car. Absolutely recommend!
A. T.
Came to pick my first car and I was very unsure what I was looking for. Steven Mcpherson was super helpful, supported me through all of my questions and found me the most suitable first car for my budget. Very grateful for the patience and great service! Would recommend
J. F.
Had the best experience with sales man Carl Dunn. Came to buy my first car and was made to feel comfortable and like I was in safe hands with someone who completely knew what they were doing. There was a bit of trouble with the finance company so Carl came in on his day off to make sure that I could get the car and everything was finalised. Such an asset to the dealership and thank you
O. M.
Took delivery of my new car today - I don't often leave reviews but feel on this occasion the customer service I received from Stephen MacPherson deserves one. From start to finish he was nothing but polite, knowledgable and patient. He made the process really easy and nothing was too much for him - thank you Stephen I'm delighted with my new car.
C. J.
Recently bought a car through Colin, and would thoroughly recommend him to anyone. On our initial visit he took the time to see us without an appointment and explained us through all the process and really took his time with us after branch closing hours despite knowing we weren’t there for a sale.
We returned and after having some slight issues with the car, his professionalism and expertise put us at ease.
Thanks for the great service Colin, will recommend you to family and friends.
Bradley
P. S.
I made an enquiry through Autotrader about a used Jaguar XF on Sunday 1st of May 2022 and had prompt reply by sales executive Mr Steven McPherson.
Steven was most helpful in answering my questions about the car concerned over the next few days, communicating with me by both email and telephone.
As I live 140 miles or so away from the Shiremoor branch, Steven provided me with a personalised video presentation of the car after which I proceeded to make a virtual Microsoft conference call to discuss further the sale of the motor vehicle on Wednesday 4th May.
After a satisfactory presentation and sales offer, I duly the bought the vehicle and took delivery this morning at 8.15 am Saturday the 7th May by way of transporter...three days ahead of schedule.
Its the first time I've bought a vehicle at distance without test driving it and after a seamless, reliable and helpful experience from Steven at Evans Halshaw Shiremoor, I wouldn't hesitate to recommend them and would certainly buy from them again.
Many thanks to Steven McPherson.
A. H.
Bought my first car vaxhaul corsa on finance with Colin. Fantastic help made everything really easy and it was a quick process. Great customer service he took time to explain all different options to me and get the best deal possible
K. C.
We were very impressed with the service provided from Colin Montgomery when buying our Grandland X. He was full of knowledge about the car helped us in every way and was very professional and always polite. We would definitely recommend Colin to anyone wanting to purchase a car from Vauxhall.
M. B.
Purchased my first car from Colin Montgomery, he provided an excellent service making sure I knew what was happening at each stage of the process. If anyone is looking to for a car I would definitely recommend.
J. M.
Amazing experience and Colin was great from start to finish , from visiting for a look to signing a deal within a week. Love my new car and would recommend using again, my 2nd time buying from here.
Thankyou
J. C.
I bought my new car off Colin, he was extremely helpful and informative.
I totally recommend coming to speak to Colin when coming to visit Evans Halshaw . I love my new car and the service was second to none.
L. J.
Purchased a car from Colin Montgomery and i have to say hes the nicest salesman ive ever come across. Such a nice and down to earth man. Nothing at all was to much for him, even went the extra mile to help us. Gave us a good fair price for our old car. Im glad to say he has a customer for life with us! Thankyou colin !
H. E.
Just picked up my new car today. I dealt with Carl Dunn and it was the easiest purchase ever, no problems at all. Thanks again, highly recommend!
M.
Had a best experience with Mr Colin Montgomery today, he explained everything about the finance options step by step to me and I took the car that I wanted in less than 3 hours. 10/10 customer service . Thank you
P. m.
Had an amazing experience with Evans Halshaw Shiremoor. Seen a car with Carstore in Colchester. Colin took the time to explain everything and we had the car within a week. Fantastic service. Will be back again when we need the next family car. Thank you
B. T.
Totally stress free process from start to finish. Carl & the team couldn't have been more helpful. Really pleased with purchase and would highly recommend. We'll be back!
c. t.
Looked around for my new car with mixed responses from main dealers, dealt with Evans shiremoor in the end, excellent friendly service from start to finish. A total down to earth but warm and honest experience, will be going back when time to change comes around again
A. T.
Excellent service. Carl Dunn was brilliant. Really happy with the deal I got and would highly recommend. Very efficient, nothing was too much trouble!
H. M.
I have just purchased and driven away in my lovely Citroen C1 car . I have not bought a car in quite awhile but the helpful guidance and advice from Colin ensured that everything went along smoothly and I am delighted with the result . Thank you Colin for being so helpful friendly and pleasant I will certainly recommend you and Evans Halshaw to anyone wanting to buy a car
C. F.
Yet again another car from these guys! Rang Carl who I normally use but he was on holiday. However he got back to me despite being on holiday and told me a lad called Kieron would be in touch. Kieron took the sale on and looked after to me from start to finish! I went in unhappy with driving what I was and came out excited to drive again! Kieron was on holiday when collection day has come but he rang me to let me know Colin would look after me which he did! That’s what I call service top guys and recommend buying your cars from here!
S. D.
Dealt with Colin who kept me well informed all the way through the purchase of my car. Very polite and attentive, would recommend as a garage and sales assistant.
R. R.
Steve was spot on , good advice out on the forecourt, he went through a few different cars and options, so I got the right car and deal .explained all the E forms , polite and friendly from start to finish. Good all round service
A. N.
Purchased my Astra GTC from Carl, who was very helpful, friendly and thoroughly explained everything. Great swift service. Would definitely recommend. Thanks very much.
L. T.
Colin Montgomery was very helpful from my initial telephone enquiry through to when i left with my new car. Test drove the car on Sunday and collected on Tuesday. Quick efficient service.
E. M.
Bought my new car from Nick Sandy, he made it such an easy process and sorted things out really quickly! The car is in immaculate condition and I’d 100% go back to him in the future for any other car deals.
C.
My car failed an MOT with a fault I did not understand. I phone Evans Halshaw, where I purchased the car, and Jackie could not have been more helpful. It transpired that the MOT garage did not understand something about the car (which I will not go into). Jackie got someone to look at the car, spoke to the garage for me and even took a picture for them. My car passed the MOT this morning. I am now getting my advisories addressed and future MOTs with Evans Halshaw, as the customer service with Jackie was superb.
S. D.
Came here twice - one for mam and one for brother. Each time we’ve been dealt with by Carl. Very professional, knowledgable and great service. Came away with a car each time. Thank you :)
d. m.
Just bought a car from here and was a smooth transaction very happy. the guy I dealt with Colin Montgomery and Nicola were both great can't fault
A. S.
Just bought a 2018 mokka x. The salesman Clarke who i dealt with is by far one of the best salesmen i have come accross. No pushibg you into anything. Will definitely recommend and when the time comea to renew i will definitely ask for Clarke. Thanks very much Clarke and Evans Halshaw.
E. D.
Bought a car from Carl today, everything explained well and thoroughly. Overall good and relaxing buying experience.
G. D.
Managed to get a car for a really, really good price, partner is really happy with his new purchase and the salesman (Steve) was very friendly, helpful and answered all the questions we had
A. K.
Very friendly staff! Incredibly helpful and polite! Carl Dunn it’s the main man to get you the best car and a great deal!🙌🙌🙌
C. H.
Great experience at Evans Halshaw Shiremoor entirely due to Steve McPherson who bent over backwards to get me the car I wanted. I hate car shopping and he made it a pleasant and easy experience
M. d.
Best garage about. Always finds a way to get me what I want. Really quick and professional. 3rd car from them now wouldn’t go anywhere else!!!
L. C.
Fantastic service from Carl- pleasant to deal with- very helpful and nothing was any bother! The whole process was made easier by this 5 star service.
P. T.
went to buy a second hand mokka x and it took a long time but i had a exellent salesman who talked me through the whole process and sorted out my part exchange ended up with a newer car that i wanted but at the same price so a big thank you to stephen mcpherson for all his help and patience he made the process easy thank you again
S. F.
Great service from Steven McPherson, would definitely recommend if looking to change car, good deals and helpful
D. T.
Very smooth purchase. Charlie was very helpful and professional and looked after us from start to finish. Will buy from them again
C. A.
Fantastic salesman Carl making finding a new car simple and easy! Great customer service
S.
Perfect buying experience definitely well recommended it was an absolute pleasure to deal with Steven McPherson who is a true gent. Thank you to all the team.
D. C.
From start to finish, a fantastic service ,very fast turn around. David and his team are amazing, wouldn't hesitate to recommend.
C. I.
Best experience ever , amazing help and advice , thank you so much for my dream car and am amazing deals
M. M.
Carl our sales advisor did a excellent job.loads of cars to choose from.showroom clean and tidy and covid rules in place. Carl friendly and talked us through everything. Would recommend 👌😊😊
K. W.
Can’t thank Carl enough for helping me buy my new car ..He went over and above since i walked in the door would definitely recommend buying a car here ..
d. r.
Superb service from Ryan at Shiremoor dealership. All very professional but with no pressure. Very calm experience throughout. The car is immaculate and the price was below market average. Very happy
J. A.
Colin Montgomery went above and beyond what we ever expected and helped us to find the car that we were looking for. He gave us great service and he certainly knows his stuff. We've dealt with Evans Halshaw before and always had amazing service, but Colin went that extra mile.
He was very efficient and also made sure that everything was covered. He found us the ideal car at the price we were looking for and offered us a fair and honest price for our trade in car. We will recommend anyone to go and see Colin for a quality and personal service.
We had a wonderful experience purchasing our hyundai car and we love it. We will be looking to replace our car in a few years time and will certainly be back to Evans Halshaw and will be asking for Colin Montgomery.
E. G.
Absolutely brilliant service with Carl Dunn at Evans Halshaw Shiremoor. Came in on Saturday morning, was looked after and seen to almost straight away. Test drive and checked round the car and had put the deposit down all within an hour, very fast service. Carl was really helpful and went through everything in detail, even price matched the car when I had seen it slightly lower priced online with no questions asked. Managed to get the car sorted within 48 hours from looking at it to picking up. Would highly recommended coming here to find your next car, couldn’t fault their service at all!
S. B.
Dealt with a gent called Clarke. Very helpful, managed to get the car we wanted within our budget.
K. G.
Outstanding service from Alan Montgomery!
He was friendly, informative and professional. BUT most importantly didn't overkill with the selling which I absolutely hate.
I have to say Alan really made me feel relaxed about my purchase which I might add absolutely love.
I would recommend Alan to any of my friends or family as a go to when wanting to purchase a new vehicle. Absolute credit to the company...give him a pay rise ;)
K. S.
I just bought myself a used car Qashqai and my wife a Pulsar. Both at the same time on the last day of the year 2018.
I had fabulous customer service and not only the customer advisor dealt with me but the Manager came and dealt with me throughout my deals.
I love my new cars and a Big thanks to Karl Dunn and Vitaly for your help; support; and cooperation throughout my business.
I got what I wanted and in the budget I had in mind. Not only that but got even better deal than ever.
Have a lovely New Year to you all and continue to make people happy.
Thank you very much.
S. C.
Carl the salesman was great from beginning to end very thorough and professional provided all the information I needed and explained it very well 10/10 and love my new car will 100% be coming back here when it's time for another car
S. N.
Great customer service from Dan Gales at Shiremore branch. Nothing was too much trouble, he personally made a video of a car for me and provided all the additional info I requested. Good communication on the phone and via email throughout the process. Regrettably I did not purchase the car I was interested through no fault of the dealership, I simply changed my mind for reasons I explained to Dan. He understood my reasons and more importantly, respected my decision which, can be a rarity when so many other salesmen would try to convince you otherwise. Such behaviour simply turns customers away however Dan is clearly more of a professional. I would not hesitate to return to this dealership in the future and would definitely contact Dan if I need any further assistance.
B. P.
Absolutely fantastic car buying experience Nicholas Sandy was fantastic I am in South Wales and has made this my best car buying experience very easy process and so smooth
A. S.
Marc was my sales assistant, very professional from start to finish, no pressure, found the best deal to suit me, would definitely recommend purchasing a car from this dealership, very happy with service provided.
A. R.
Excellent service very quick and very reliable, car bought with in 24hrs all sorted.
C. G.
Clarke gave a fantastic experience, really helpful and honest. Bought the right car for us.
J. H.
Fantastic customer service from Ben, he was very honest and very helpful! He was really good start to finish he Answered all our questions happily and didn’t rush the appointment at all, he made the experience very pleasant
M. S.
Another excellent service at Evans Halshaw Shiremoor. I was served by Carl and he was so friendly and helpful. I always find car shopping a bit daunting but he made me feel very comfortable. I got the car I initially wanted and he was fully communicative from start to finish. Thank you so much, Carl!
C. R.
Steve Mac was incredibly helpful and made the whole process nice and easy. Really happy with the service I got, and the tunes in the showroom were on point the whole time 👌🏻
W. H.
A lovely experience from Carl who was very patient and helpful, along with his colleague. The second time I have purchased from here, can recommend. Thank you.
C. T.
I recently bought a car with the fantastic help of Carl Dunn. From start to finish he offered a great service and was always keen to find out about you and not just the sale!
S. J.
Got my new car here and the service was great especially the salesman Carl Dunn he bent over backwards to get me the deal I wanted
R. B.
Bought a lovely car here last week and the whole experience from start to finish was a pleasure. Rachel and Justin were both really helpful and it was a very smooth transaction. From first viewing and test drive to collection took 5 days. I've now got a lovely car at a reasonable price and I couldn't be happier.
K. F.
Massive thanks to Carl Dunn for helping me part exchange my car for a new one. Great experience and no stress at all. Thank you!
J. H.
Evans Halshaw Vauxhall Shiremoor were very easy to deal with and the whole buying process was simple and painless. Ryan Knox, in particular, was professional, friendly and knowledgable. We would highly recommend him.
J. H.
Really happy with the service provided, got a great deal on my part ex and bought a great car. Well looked after by Colin M.
B. P.
Sales Rep Colin Montgomery could not of been more helpful,he explained everything clearly and processed the paperwork quickly explaining everything as he went along, hope to get him when I next purchase a car, thank you Colin.
E. A.
Very good experience getting my first car, got pretty good deal and got talked through every step of the way up to completion of the sale
j. w.
Walked in and was superbly assisted by Kieron in purchasing my new vehicle and driving it away within a couple of hours. Many thanks for the great service
P. C.
Carl Dunn was our Sale Representative, he went through everything thoroughly and made sure we understood everything we were being sold. Carl went above and beyond with his service and could not recommended him more! Great guy, no pressure selling, great service all round.
b.
Really impressed by the service and the car we purchased. Colin Montgomery was excellent, gave all information needed. He took us on test drive twice, explained different features of the car and after we bought it, showed us working of all features inside.
M. K.
I just bought a used car from Evan's Halshaw and Steve McPherson was fantastic, he found the perfect car to suit me and gave me all the information I needed to make a decision on how to pay for it
J. B.
Fantastic service from Carl. Everything sorted quickly and efficiently. Would definitely recommend Evans Halshaw if purchasing a new vehicle.
J. I.
Lovely service department looked after me when my car was here last week .
S. C.
Bought a used car from Evans Halshaw Shiremoor and was able to drive away withing 48hrs. Salesman Carl Dunn was helpful and pleasant to work with. With this being my first car it was a pleasant experience and would happily purchase again from these in future!
B. B.
Excellent customer service from all but especially Carl. Even though we didn't in the end complete there was no pressure, concise answers to our questions and great recognition of our needs. Top stuff.
K. M.
Got a car from here seen by Carl very lovely service fast and easy will definitely return thanks again
L. J.
2nd car lve bought here, customer service has been outstanding, l live in Durham close to Evans Halshaw, unfortunately ran differently from here, good work guys, thank you
R. N.
Just got a car for my son and got a cracking service from Carl made the whole process easy will definitely be going back to Carl when I need a new car for myself
C. W.
Had a good experience with this garage trading in my car for a newer one. Colin was very helpful throughout the process
J. G.
Excellent service, discussed everything we needed and promptly got us sorted with the car we wanted
j. a.
Amazing friendly service, found the new van with the spec I wanted with added savings and extras I didn't expect. Thanks again Jim and Justin you did your garage proud. 5* service
S. D.
Bought my first car here. Kieron was very helpful and made everything very easy.
D. Y.
Soon as I waked into the showroom I was spoke to immediately offering assistance, met with Colin Montgomery who was very knowledgeable and had some great advice and guidance which I took. I couldn't be happier with my experience today, Colin and Nicola were both professional and willing to go that extra mile which was greatly appreciated. Overall an outstanding customer service was shown from all the staff I dealt with and if I could give more stars I would. Thank you.
T. D.
I Bought my new car from Carl Dunn at Evans Halshaw Shiremoor good service throughout.
C. C.
Carl Dunn really went above and beyond to help me get the car I really wanted! He made sure I understood everything and went over it again if needed! Thank you Carl!
P. F.
Great deal and keiron very good and looked after me it only took a few hours to get a new car
K. T.
Bought an audi a3 from them today carl was an excellent help on buying it 5 stars from me
C. C.
Colin Montgomery was so helpful with the new purchase of my car, great customer service
p. k.
Clarke sorted me out with a new car, very helpful. Happy customer!
e. b.
Many thanks to Carl for his exceptional customer service and support. He guided us through the whole process from viewing the car to driving away in it making us very happy satisfied customers. He couldn't have done more to help us. So a big thank you to Carl.
J. M. (.
I’m so pleased with the car I’ve bought this week, the service from Colin was outstanding and would recommend him to anyone! The whole process has been very smooth, and I felt completely at ease. Colin and Nicola are really easy to get along with, which made everything so much easier.
S. H.
Kieran was sales person who showed me and took me on 2 test drives, is so good at putting me to ease he has a very relaxed manner nothing too much trouble if ya buying a car go and ask for him he was lovely
H. S.
Trading in my much loved and quite old car for a newer version was a bit of a wrench but made much easier by Colin Montgomery’s helpful and friendly support. I called in on Thursday for a test drive and a look over the car, than back on Saturday to leave my car and drive away the new one. Colin took care of all DVLC paperwork for both cars, and the whole process went smoothly. Within 20 minutes I was driving home in a very shiny car 😀.
C. C.
Just bought a lovely car from here. No pushy salesmen and our salesman, Carl Dunn was helpful, polite, extremely pleasant and made this a great buying experience for me! I've bought many a car from Evans Halshaw and will definitely buy from there again.
P. N.
Excellent and friendly service. My car was picked up on time, the work was done as requested. I received an email which included an informative video showing me around the service that has been done. The car was returned to me promptly.
S. B.
I can't thank Keiron Downs enough for all his work today when I went into Evans Halshaw for the first time to buy a car, He was very professional and got me exactly what I wanted. I love my new car. And also a thank you to Peter Arries in the service department for recommending me to Evans Halshaw. Top service 👌 Thank you both 👍
C. W.
Really good experience. Great staff. Buying and selling went very smoothly. Thank you
J. P.
Today I drove away in a fantastic C-class Merc from Evans Halshaw Shiremoor. The whole purchasing experience was a pleasure from start to finish.
The salesman was very friendly and professional and made the whole process simple.
I have nothing but praise for Carl Dunn - top man and I will see him again in the future.
Thank you Carl and Evans Halshaw.
F. N.
Had such a great experience part exchanging and getting a new car. Carl Dunn was wonderful and so helpful! Thanks a lot!
M. B.
Had a really good and fast experience thanks to Carl, couldn’t recommend enough helped me through buying my first car, love it😁
s. h.
Hassle free trade in and purchase of my new car. My salesman Carl was polite and friendly and didn’t give me the hard sell. I would use this dealership again.
E. D.
Recently bought a new car with Evans Halshaw Shiremoor, had such a good experience. Thank you Carl.
A. H.
Great service whilst buying daughters first car, mind put at ease, no pushy sales, overall great experience thanks to Carl
D. O.
Very happy with the service I received from Steven Mcpherson and the team nothing was ever a problem for them .Very professional from start to finish..thank you
A. H.
Excellent and very quick/simple and straight forward service from Carl Dunn, couldn’t recommend him enough he made my process of buying a new car very smooth. Will be recommending to any friends or family wanting a new car. Thank you 😊
B. H.
Had a really good experience with Evans Halshaw, specifically with Carl and Josh who made the process so easy to part exchange and buy my new vehicle.
Very happy with the outcome, and would recommend coming to Evans Halshaw Shiremoor if you’re after a new car.
Thanks again Carl and Josh
N. K.
Colin was very helpful and informative. Very happy with my new car!
D. B.
I bought my Mokka e from Jamie - I have to admit Car shopping is not something I enjoy and find the whole idea very stressful but from the moment I walked in I felt at ease. I have no idea about cars so needed a lot of help, all my questions and requests were taken seriously I was given information rather than a sales pitch. I booked in a test drive and Jamie advised I take both the petrol and electric versions of the MOKKA so I could make a direct comparison. I took the cars out on my own so there was no pressure and just the time to enjoy the cars. I would recommend Evans Halshaw Shiremoor to anyone but if you want to really feel looked after and supported ask for Jamie Banks he is AMAZING!
C. R.
Traded my car in at Shiremoor, Colin Montgomery helped me through the process and walked out with a new blue BMW, I would like to thank him very very much and would recommend him to anybody and everybody if your going to buy a new car.
F. M.
I recently purchased a car from Evans Halshaw Shiremoor with the brilliant help of Carl Dunn the member of staff I was dealing with. He could not have been more friendly, informative and patient in assisting me through the process and I 100% would recommend this branch to anyone looking to get a new car based on the service I had with Carl. All staff I spoke to on the phone here were so friendly, and an additional shoutout goes to David who delivered my car to me at home very early in the morning to suit my working hours which was very much appreciated. Thanks again to everyone at the Shiremoor branch for the excellent service! :-)
N. H.
Excellent customer service today from Carl who talked me through buying my new car. Very friendly and easy to talk to. Would definitely recommend !
H. H.
Very happy with the customer service at Evans Halshaw in Shiremoor, especially Colin Montgomery who was very knowledgeable and professional. He explained everything clearly and made the experience of buying our new (to us) Corsa very positive. Would definitely recommend.
S. B.
Great customer service, especially by our sales advisor, Carl D! He went above and beyond for us and got us a great car! Thanks so much!
F. M.
Went in with some questions about financing a car, I spoke to Colin and he showed me the best way to finance a car and worked with me for hours to get me the perfect car at the right price. Honestly can't recommend Colin enough, so happy with my new car.
D. S.
2nd car bought from EH. Great customer service, thanks Colin!
j. H.
Very happy with the service I was given by Colin Montgomery,
Very pleased with my car.
L. F.
We bought a car from Carl Dunn, we received outstanding service from start to finish!
N. M.
Fantastic service from Ryan Knox at Evan Halshaw. He was very supportive, explained every step of selling my car, and made it a smooth and easy process. Highly recommend!
S. B.
Steven McPherson was a great salesman who was a brilliant walking me through buying my car
G. W.
Great place with friendly, knowledgeable, approachable, professional and Efficient staff. Highly recommend!!
C. A.
I recently purchased a car from Colin Montgomery. He was very helpful and made the whole process very easy.
D. B.
Colin, used sale advisor was fantastic and the process was easy and not stressful. Defo go back again.
O.
Great service, pleased all round and love my car.
B. N.
Great service from Colin Montgomery, he explained all of my options as well as the whole process from start to finish and made buying a new car easy and straightforward.
M. I.
Polite and professional staff, it was obvious they were having a busy day but I wasn't kept waiting around for my appointment. Colin was very easy going and helpful and although the car I was enquiring about was off sale he soon found me another that matched my expectations. The whole experience was a breeze.
K. H.
No hassle and great service from Carl to find my new car!
J. L.
Came in looking for a new family car, was immediately greeted by Carl who made us feel very welcome. He found out exactly what we were looking for and came up with a few options. Test drove and fell in love with the car and made the process stress free. Can't thank Carl enough!
H. C.
Had an excellent experience dealing with Carl at Shiremore Evans Halshaw. Fabulous customer service and always very helpful.
J. W.
Great service. Nick dealt with us and made everything quick and easy. Would recommend!
J. S.
Just purchased an Audi TT through Ryan Knox on the sales team. It was delivered to my home over 250 miles away, swiftly and promptly after completion. The whole, first time, experience of purchasing in this way was made less nerve racking as I was kept informed , messaged personally and questions were answered quickly. Thank you to Ryan for good customer relations and service.
J. M.
This is my first experience buying a car from the guys at Evans Halshaw and I'm pleased to say it was a pleasurable one. Carl Dunn made the process uncomplicated and easy enough for even a novice buyer such as myself. Hopefully the car I purchased treats me as well as the folks at Evans Halshaw did. Cheers Carl 👍🏻
W. R.
Great service from Kieron and nick, helped me find another Quashqai and was totally hassle free, would definitely recommend
C. L.
Having bought a car only a few months prior, we found ourselves needing a second car. Popped in to see Carl Dunn who sorted our previous car. After explaining our second car was for a work commute Carl helped us pick out a perfect car. Can't thank Carl enough for his help.
L. M.
We bought an Audi Q3 from this dealer and the experience was truly meticulous, the service delivered to us by the ever attentive and patient Colin Montgomery. Within two meetings a few days apart we had the car and were driving off. Colin listened to our specifications about needing a car that could tow 2000kg and was determined to find us a car that would fit our price range, payment methods, and specifications and the car he found us we are truly in love with. When i tell you i ain’t ever seen a guy walk so fast across the shop floor to deliver this form and that and call these people and that, to the very minute of the closing time and truthfully, likely working overtime to secure this car for us and set our minds at rest. So accommodating, so considerate, i really couldn’t recommend this guy, or the dealership more. stunning service, thanks again colin, and the folks there at halshaw.
S. T.
I can not fault the service from all the staff. I was kept informed every step of the way. I had a clear budget and Colin was very clear on what I could get. He explained my options to me and was able to answer all my questions knowledgeable. Everyone was very friendly and I’d be happy to return in the future for another car.
G. D.
Went into Vauxhall Shiremoore to look at mokka e for the wife. Was lucky enough to get Salesman Jamie Banks. Nothing was to much trouble. Did test drive
, he explained everything in great detail didn’t push me at all. But looked after myself really well also a mention must go to sales manager Justin. Who bent over backwards to see that I was truly satisfied. And Dave Banks. What a fantastic well mannered polite team. Would advise anyone looking for a new car and wants genuine good helpful service to go to Vauxhall Shiremoore
Needless to say a deal was done.
L. P.
Colin Montgomery was very helpful and professional. Would highly recommend this dealership.
J. B.
Excellent service from Steven McPherson. He was extremely patient as I am useless with technology
W. S.
Great customer service from Colin. Very reliable been using evans halshaw for 20 years. Highly recommend
T. T.
Very helpful, luvly customer service received, got a beauty of a car, many thanks, Tracy
R. C.
Carl helped me buy my first car- was such a friendly person and offered me lots of support with it. A great experience and I wouldn’t go anywhere to buy my car.
b. s.
I recently bought a Mercedes from Carl Dunn here and by far the best service out of all of the garages I had been to previously. everything thing was sorted out for me very quickly and professionally. i had bought the car on the Friday evening and was in the car buy the following Monday before Christmas. great all around experience and would like to thank carl very much
A. K.
Wonderful customer service from Luke Fletcher and Nicola Wharton, very helpful in all aspects of trading in my car and purchasing a used car. Thoroughly recommend anyone to visit when considering selling or buying a car.
A. A.
Excellent service. Salesman was great so friendly and extremely helpful.
J. A.
Recently purchased a used vehicle from Evans Halshaw Shiremoor. It was a very positive experience from start to finish, particularly with Dan Clark the salesman I dealt with; very friendly, prompt at responding to calls/emails and flexible around payment/pick up dates. Other staff that I spoke to in his absence were also friendly and professional. Very happy with the car so far and would recommend this garage to prospective buyers. Also worth noting how attentive the garage was to Covid regulations/social distancing.
G. M.
Fab experience from the minute I walked through the door at Evans halshaw Silverlink , the salesman Colin Montgomery found me a car to suit my budget straight away and made it all hassle free ! Fab customer service and very friendly made me feel at ease ! I would definitely recommend this garage and Colin!! Thanks so much!
M. F.
Really good service and an excellent deal, very satisfied, Carl Dunn salesman.
d. r.
Came in for a car and was dealt with by nick sandy, he was fanatic, couldn’t have been more help. Went above and beyond to make sure I had the car that I wanted
J. B.
I’ve had about 5 cars from here over the years. Most recently dealt with Carl, who made everything so easy for me to change my car. The staff at front desk always make you feel really welcome. Great customer service as always. Thank you.
n.
Recently bought a BMW from this garage and was dealt with by Dan and I have to say he was brilliant throughout and after our sale. He arranged the car for test drive very promptly and afterwards gave us plenty time to consider buying the vehicle without ever being pressured into it. After the sale there was a few cosmetic issues but these were very promptly dealt with without any issues and he even went above and beyond to sort out issues we hadn't yet noticed. Would definitely recommend both this garage and Dan to anyone wanting to buy a used car. Very happy customer
G. N.
Really good experience, Steve Mc was really good and helpful to sort out the car quickly
M. O.
Recently purchased an Audi A1, huge thanks to Colin Montgomery who dealt with the sale of the car and the exchange of my old car. He made the process stress free even with the social distance measures, and was always available to answer any questions. Highly recommend his service :)
M. L.
Just traded in my nissan pulsar for a ford focus. It was beautifully clean and well presented upon arrival. The staff at the front desk were quick to greet me and point me in the direction of the salesman I had been dealing with. Carl was very professional and knowledgeable, I didn't feel like I was under any pressure at all, it just felt like I was talking to a friend. He couldn't have made the process any easier. In fact if carlsberg did car salesmen they would be like Carl.
V. R.
Amazing service today by Carl, your customer service was second to none. We love our new car. Thank you so much.
c.
Would like to thank Carl Dunn for all his help with my mam Jacky today. He was very approachable and understood exactly what my mam wanted from today visit!
Would highly recommend this branch.
Many thanks
Kristy and Jacky
c. s.
Thank you to Luke at Evans Halshaw, he was so patient and profesional whilst helping me choose a car. Nothing was too much trouble for him. I would definitley recommend this garage. Thanks again Luke
S. S.
FINALLY GOT MY DREAM CAR!! Special thanks to Colin Montgomery for all his support and making dreams come true! Thank you for your patience and understand whilst I was trying to sort out a new car doing a 12 hour!! My Partner even mentioned how well it went compared to other car dealers! Fab service 5* 🚗😊
R. D.
Thankyou to Carl Dunn for a helpful and easy transaction :) would recommend!
J. W.
Bought a car today from Evans halshaw with the help from Carl; he was amazing, he got me the best deal on my new car. I would highly recommend this car dealer!
J. T.
Colin Nichola were unbelievable, a great laugh and explained everything perfectly. 10/10 wouldn't go anywhere else.
K. R.
Me and my partner bought a Vauxhall Mokka on the 17/04/2021, the staff were very friendly. We had a salesman called Colin Montgomery, he is new to the area, he was very helpful he would go out of his way to make sure you were looked after no matter what, we cannot praise the dealership enough for what they did
J. S.
Always a pleasure to deal with, would never go anywhere else
J. N.
5 star service, thank you Carl and the team.
Worth 5 stars 🌟 and more. . .
D. G.
Really great service was able to buy my car on the day and take it home with me straight away would definitely recommend this place the sale executive was Colin Montgomery and he was very good he give me all the information I needed and was very helpful
T. S.
Just picked up my latest car from EH Vauxhall Shiremoor. Always receive great customer service. The team are really friendly and nothing is too much trouble. Been buying my cars there for years and had great service. Sad that Alan the service manager has retired but still receiving great support. Carl Dunn and the manager have really looked after me from start to finish.
I. C.
Absolutely first class service from Clarke and management thanks again.
J. R.
I would have given 5 stars however when I drove off in my new car today the petrol gauge was beyond the red! I would have thought it good customer service to at least provide some petrol in the tank.
C. T.
Lovely service from both Carl and Nicola - thanks again :)
R. S.
Just bought a golf over the phone with Carl Dunn. Accepted and sorted within an hour. I wish I did this sooner and I’m grateful for his help. Most friendly and helpful dealership I’ve ever come across.
c. s.
Fabulous service from Kieron thanks again for all your help advise and reassurance!!
J. F.
Great help in finding and purchasing my new vehicle
L. H.
Great service from Carl. Met all of my requirements and more - heading home happy with a new car mere hours after picking one out!
h. f.
I recently bought a used Vauxhall Adam and I was made to feel very comfortable. All the staff are so friendly, I can’t thank Carl enough for all his help. I would definitely buy from Evans Halshaw Shiremoor again.
H. W.
Great costume service. Walked in and got a car on the same day. Carl was a great help.
d. c.
Awesome experience!!! Ryan was amazing and very helpful through out the whole process.
L. Z.
Excellent service . Colin was very helpful and went the extra mile . Thanks again
T. V.
Big thanks to Josh and Carl for helping me get my new car. Very helpful and fast with part exchanging my car. Would recommend them to anyone! Thanks again
C.
Very friendly staff and good customer service, myself and my family have bought 3 cars from this dealership over recent years and we are always pleased with the service. Staff are very happy to help you with any problems and will sort them out quickly. Special mention to Carl Dunn for being very helpful and providing quality service.
r. e.
Great service from start to finish. Dale made the process straight forward and stress free. Would recommend to anyone who is looking to buy a new car.
T. D.
Great experience buying my first car. The Salesman, Colin Montgomery, was a great help. Highly recommend!
l. s.
Excellent service well organised and looked after well found what I was looking for and drove away a few days later
L. D.
I recently purchased a car from Evan Halshaw, Shiremoor. The service received was exceptional as always. I bought a car from this garage a few year ago and sales rep Carl Dunn was brilliant then which is why I returned for the second time. Carl was great, ensuring the transaction ran as smooth as possible. And a big thank you to manager Justin Mcloud; a great manager which the store benefits from.
U. g. 7.
Excellent service and sorted very quick. Served by Kieron Downs very helpful and knowledgable
e. b.
Colin at the shiremoor branch was professional with a personal touch, offered assistance and advice on how best to purchase my car, was also there if I needed and questions answered, kept it simple and explained the jargon in a way myself and wife could be confident with our purchase, credit to the business, thanks again Colin
D. 9.
Had a few issues on the cleanliness of the vehicle when initially purchased, hence why I couldn’t leave a full 5 star review, however issues raised were soon rectified. Big thanks to Josh for solving any issues.
p. j.
Went looking for a car not really sure what i wanted, spoke to salesman Carl Dunn who was brilliant, gave me his full attention and took his time finding what i needed in my new car. Showed me a wide range which would suit my needs and even took the time to help me with my disabled son. I picked up my car last week and I am thrilled, a very good choice indeed. Thank you Carl for your patience and professionalism. A very Merry Christmas to you and your family.
E. C.
Brilliant Brilliant service
By COLIN MONTGOMERY from start to finish explained every detail,Never spoke any B#llS%#T 2 us very honest sales man kept us in the loop at all times didn't feel uncomfortable once. Defo recomend!!(daughter put wrong sales man) outstanding service From
COLIN MONTGOMERY 10/10
g. s.
Traded in My corsa to upgrade to a Crossland and dealt with Carl throughout. Got a very fair price and sorted out everything quickly and easily including transferring over my service plan.
c. c.
Steven was top class! Great service
S. K.
Steven was very helpful and did his job perfect and a friendly person
J. S.
Fantastic service from Salesman Carl Dunn when we bought our Mokka, Lovely staff helpful and very clean show room. Highly recommended!
H. E.
Recently purchased a Seat Leone. From the moment I rang in regarding the vehicle up to after the delivery I have received excellent help from Alex, Barry and Vitalli. I have no complaints with the way everything was handled. Despite living in Leicester I was reassured about the delivery and the condition of the car and on arrival all boxes were ticked. I rang in multiple times regarding the spec, condition and each and every time i received the best help which could possibly be offered. Despite living more then 150 miles away i would definitely recommend anyone to buy a car from them as I’m sure it will meet everyone’s satisfaction as well as any type of help which is needed. Thank you to all the guys up in Newcastle as this branch.
S. J.
Ryan and the team at Vauxhall were brilliant. Returned 3 years after my last purchase and walked out with a amazing upgrade. Excellent service. Thanks guys 😀
G. M.
Bought my car from this dealer earlier on in the year. The dealership was busy but we were made to feel welcome, staff friendly and professional, kept checking in to make sure we were alright etc. In the end got a good and fair deal with a bit of haggling, really happy with the service received in buying my car. My wife bought a vehicle from them the year earlier, had the same positive experience.
Have since used the garage for servicing and maintenance of my car, always quick, easy and convenient. Always kept informed of what's going on, the garage are happy for me to drop car off night before and picking up when it suits me to fit in with work commitments etc. Happily recommend.
G. P.
Recently purchased a Audi Q5 .. Big thank you to Colin Montgomery who dealt with the part exchange of my car, to the sale of my new one, Colin kept in touch with me stage by stage throughout the stress /hassle free sale.
will be highly recommending family & friends to Colin @ Evans Halshaw Shiremoor
F. R.
A great thankyou to Barry in the service department. His customer service was second to none. Our grandsons 2009 VXR Corsa is now back on the road. Certainly would recommend Evans Halshaw Shiremoor.
Excellent!
S. D.
Buying my first car, and buying it from Shiremoor at a distance - I'm in Paisley, Scotland - I thought would've been a fairly stressful experience but the folk at this garage have been great and extremely helpful - a massive thank you to Kieran and especially Nick who got me sorted out with the perfect car for me, can't wait to see it delivered now!
K.
Bought a great car and the sale was easy with a good salesman up to the point where the extended warrenty was brought up. I told three different people who kept popping to the desk I was at that I didn't want it but they persisted with what can only be described as pressure sales tactics. I kept getting told again and again 'we would prefer you to take it'. In the end I bought the warranty for a discount so it remains to be seen whether it's any good, this really tainted my experience. Also when picking up the car the interior of the car could have been prepped a little better. The seats and carpets were clean but the rest of the car had quite a lot of dirt and dust on the various surfaces. My initial salesman was off sick on pick up day and as everything was running an hour or so late I was just happy to get away, only to realise the £20 I was told to pay for fuel had not been added so I was on empty when I left the forecourt. You also might want to tell customers what the admin fee really is and that customers do not need to pay for this, in my case it was used as a bargening chip and removed against the price of the warrenty. Mixed feelings about this whole experience and I don't think I'd use Evans Halshaw Shiremoor again.
K. O.
Great service, transparent throughout the whole process. Nick was great!
B. N.
Kieran very helpful! Sorted everything out for me with no hassle or problems! 5 star
C. F.
Brilliant service, received a lot of support, kind, helpful, and helped me get the car I wanted and didn’t break my heart about my 1st car that I wanted rid of!
Thank you so much !
H. H.
Excellent customer service. Nick was very helpful and has sorted everything out just for me to turn up and collect car. Would def recommend
A. K.
Alex Rose Lee was fantastic from day one! Making sure everything was done smoothly. The head of business was also helpful giving a lot of reassurance. Thank you all as a business , especially during these difficult times :)
J. W.
Recently purchased a Audi A1 which was transported from a another branch of Evan halshaw to Shiremoor. Salesman Carl Dunn dealt with me throughout the whole sale making the transaction very smooth. I had a few little issues, but Carl quickly dealt with them and sorted them out, would highly recommend.
E. W.
Really happy with the service from Carl Dunn. Above and beyond to help me find a suitable car which l am now the proud owner of a white corda. Thanks to all
A. P.
Thank you Carl Dunn for a very pleasant experience when buying my car. Very friendly and professional service.
P. C. (.
Just got home after purchasing a new car from Evans Halshaw (for the 2nd time). Couldn't fault the service at all, everything was dealt with professionally and quickly. Big thanks to Carl too who couldn't have been better. I'll definitely be back and recommend others do too!
c. l.
Nick went above and beyond in helping purchase my car, couldn’t recommend enough!
T. T.
First Class service, great PX price paid, customer focussed from start to finish. Thanks to Carl and EH Shiremoor. We will be back!
S. M.
Was looking for a new car, lad there called Dan Clark patiently worked with me to find the right car for me, as I’m quite picky, wanting comfort and style, after a few visits had found me the perfect motor. Very happy with the overall experience and would defo recommend seeing Dan as he listens and helps.
B. C.
Been buying cars here for years, even when it was reg vardy
C. A.
Bought a new car from sales man Carl absolutely amazing had me on the road within 24 hours. Couldn’t be happier ☺️
M. R.
Amazing service from Carl Dunn! We were moving from Canada to the UK and he couldn’t have been more helpful in our search for a vehicle.
j. s.
First class service from Jim,(notability) hand over was smooth, couldn't have been more helpful or apologize enough regarding the delay in the car arriving, oh and a lovely car aswell ( combo life)
L. M.
Great service by Carl Dunn, very pleasant and very helpful..and we love our new car!
L. B.
Carl Dunn was extremely helpful from start to finish. Other salesmen helpful and friendly each time we were in. Thank you.
C. D.
I just passed my test 3 days ago now and I got my new car on Thursday but I couldn’t thank Carl Dunn enough for what he has done for me, making my dreams come true and making me the happiest person alive.
I would 1000% Recommend Carl Dunn he was so patient and helped me along the way thank you so much For everyone that helped it is well appreciated 😊x!
J. R.
The salesman I had to deal (Colin Montgomery) with went above and beyond the call of duty to help me get my ford focus he kept me up to date on everything and was understanding on the phone and explained everything so easy and clearly polite and professional service by Colin would highly recommend 10/10
M. P.
Staff were polite and helpful at all times
M. M.
Part exed my old car for an upgrade and it couldn't have been easier even with the socially distanced rules, I dealt with Colin and he was very clear and professional throughout the whole process, I couldn't fault the service we received at all, highly recommended.
D. H.
Brought a car from Taylor the salesman recently and received “god tier” customer service from him and his supporting team throughout the dealership. Me and my wife saw the car online and within 2 hours we arrived at Evans Halshaw Vauxhall Shiremoor. The dealership itself was clean and welcoming with descent coffee in the waiting area. All the staff gave a nice smile when walking past which is a good sign.
Taylor was really good and provided an amazing no pressure sales experience. It was nice to see someone so passionate in their career and very upto date on modern vehicles.
The vehicle itself was absolutely spotless inside and out and drove like a new model despite having over 50k on the clock. It was a credit to the valeters and technicians that worked on it – I was highly impressed to see new tyres, brake pads and disks and lots of fuel in the car. You could hardly hear the engine running – showing the vehicle and running gear had been well looked after. I actually couldn’t fault the vehicle. I understand of course with any used car that there will be imperfections. I brought some of these up and was reassured by Taylor that these would be rectified come pick up time – if I decided I liked the vehicle and again there was zero pressure – 5* to Taylor for his sales style and making me and wife feel so relaxed.
Upon returning from the test drive we talked some numbers and got some trade in values for our 2 British classics. We were happy with the values for the most part. Although 1 of the trade-in values was less than we were expecting we were assured by Taylors sales manager Vitaly, that this was correct as they had done a thorough inspection to come to the conclusion that the car had been crash repaired. He even provided me with a copy of the HPI check for my piece of mind. This confirmed that Vitaly and the team we’re the real deal and made sure all cars on their pitch were the best of standards so I understood their valuation. It was at this point I began to see the benefits of buying from Evans Halshaw compared to other “dealerships”.
We took a night to consider our options and went back unannounced the next day to re-discuss the purchase of the vehicle. Unfortunately, Taylor was dealing with another customer however we were then greeted by the ever-friendly Vitaly as he recognised us from the day before. This was a nice touch as he remembered our full names and made the experience personal. He offered us drinks and refreshments while we waited for Taylor. During this time Vitaly was very personable and really made us feel at home in the dealership. Although it wasn’t his job, I asked him about the car and he basically made us see why our new car was the right decision for us. He helped us out with a few extra’s such as warranty etc and I cannot thank him enough for this. He held his promises towards us and even came to speak to us when we sat with Taylor.
All in all, we were extremely pleased with our experience of buying a car from Taylor and Vitaly and would highly recommend anyone to do the same. They were professional and kept it contact throughout the process. I have never been to a garage which has such a nice atmosphere and good, friendly people that actually want to help you.
An absolute 5-star review and that’s only because I cannot choose any higher. Impeccable customer service from start to finish. Really happy with the car and everyone in that dealership should see this review. Keep doing what your doing!
a very happy Dan & Sarah Hawley
d. a.
Great dealership. Friendly staff, thanks Ben
C. H.
Went in to shiremoor evans helshaws to browse for a new car. Spoke to Carl Dunn who was super helpful. Really felt as though he cared about me getting the right kinda car for me and the family. 100% recommend. Carl is approachable, friendly and attentive but without ramming a ton and a half of sales patter down your throat, which is in my opinion the best way to help a customer! Will definitely be going back!
D. R.
The service was second to non very friendly and helpful picked up new car the sales ( Jim ) was brilliant he went through all I needed to no service was first class
C. W.
I've bought my last 3 cars from here and have nothing really bad to say about the place. Unfortunately I don't have many good things to say either. Was kept waiting numerous times and felt as though I was being fobbed off hen all I wanted was to get my new car and drive away. Salesperson was good and got me a decent deal though which I guess is the ultimate goal.
m. H.
We have just bought our new car
And service has been excellent.
Thoroughly recommended
R. W.
bought Audi A4 from Colin Montgomery. Everything went through smooth, great customer skills would happily buy my next car from him.
m. N.
This is the 2nd car we’ve bought from Evans Halshaw Shiremoor. Excellent service both times from start to finish. All of the staff/ salespersons are welcoming and happy to help. Other members of our family have also purchased from here. Highly recommended !!
L. F.
Kieran was very helpful sorting out my first car on finance, explained everything so I could understand, would recommend
M. R.
Ryan was really helpful and got me the deal I was looking for. Particularly like the remote signatures etc
N. L.
Amazing service can't thank Carl from shiremoor enough for his help
T. W.
Very good service thanks a lot Clarke
t. j.
Excellent dealership bought many cars from there over past 20 years staff Excellent.
special thanks for great customer care from salesman Carl Dunn and Sales manager Vitaly for sorting great deal out for my famliy and very happy with the car and deal and great customer service.
Thank you highly recommeded 5 stars
R. B.
Bought a lovely car here and the staff, particularly Rachel and Justin, were very helpful. Smooth deal which went through from first viewing and test drive to pick up in 5 days.
P. C.
Was there for opening time don't think my message was passed to salesman for used car sales I then spoke with a young salesman from new sales he was from South Shields very knowledgeable and a lovely lad not pushy but with my appointment agent from 5 minutes to 1 he nevermind not pushy overall get good
M. C.
I was interested in a used Ford Fiesta St 2. I arranged with the dealership to have a test drive and to enquire about financing the vehicle. Carl Dunn, the sales person who dealt with me throughout the whole sale made it amazingly simple and accomodated myself throughout the process. Carl was knowledgable, professional and did not make the sale any harder than it needed to be.
Wonderful experience, i have no reservations about going forward with Carl or any memeber of staff at evans halshaw shiremoor
M. W.
Recently bought a vw Tiguan from evens halshaw shiremore with the help of salesperson Colin Montgomery. Would recommend Colin to help anyone buying a car from here
M. A.
Nice friendly service from Carl Dunn
J. D.
Just sold my car through the sell your car department at Shiremoor Evans Halshaw. Hayley squeezed us in without an appointment and the whole experience was faultless. Highly recommend. Thanks for making this stress free after a torrid time trying to sell privately.
S.
Excellent customer service from Carl Dunn not one complaint. Very friendly and welcoming, would recommend for anyone.
l. r.
I recently purchased a new car a mokka X, Carl helped me throughout & was amazing.
I love the car & will hopefully return with my daughter to choose her car.
a. t.
Recently bought my car from here through Dez. And I absolutley love it! Dez helped me from the start, when I first went to look at a new car, through to the last bits, even showing me how to connect my phone ECT.
Great customer service and totally recommend.
S. S.
Good experience…Carl Dunn very helpful
c. d.
Bought a car from Colin, helpful and knowledgeable and also a mention for Nicola who helped sort finance.
G. A.
Very happy with everything. Carl Dunn our salesman was so helpful . Nothing was too much trouble .
L. G.
Kept up to date all the way through the process and very helpful. Thanx Carl for all your help
M. D.
Excellent professional service received by Karl Dunn. Many Thanks
C. L.
Just bought a car from kieron great service and experience all round highly recommended dealing with him
J. S.
Great service from salesman. Went for test drive.. Didn't even need to book in... Son bought car today. Carl went above and beyond to get my son a great deal. Thank you!
C. H.
I purchased a new Agila, trading in my old car as part-ex. The staff weren't too pushy with sales, and they were happy to negotiate on some updates to the car (colour coded, valet) before completing the sale.
I would go back to buy another new car from them in future.
S. T.
Had a good experience buying my first car from Colin. Would recommend.
c. h.
Always a pleasure to deal with this garage
L. R.
Great service & well looked after by Carl.
J. D.
My daughter bought her first car today I can't praise and thank Carl Dunn enough he was fantastic there was no pressure with Carl he was really helpful nothing was a problem with Carl would 100 percent recommend him
L. C.
Needed a car ASAP dealt with Carl Dunn. Brilliant from start to finish had the car within 48 hours.
Thanks again top service
T. M.
Steve mc was very professional and dealt with us very well
G. M.
Carl was spot on managed to get me what I wanted
R. T.
Fantastic service - was offered a great range of options within budget along with a host of extras. Special thanks to Vitaly and Dave who went above and beyond to ensure I was able to take the car home on the same day.
M. L.
Dealt with sharply, good experience. Thank you Kieron.
C. E.
Fast and efficient service from the salesman.
T. T.
My car was in for service. I was kept up to date about the progress and advised of anything that required attention. Excellent service.
p. d.
I was dealing with Ryan and matty from the garage and what a pleasure it was they certainly looked after me from start to.finish if you are going to go these please ask for Ryan od matty and you will not have any problems what a credit they are to Evan's halshaw I will definitely be going back again
L. M.
Picked my new car up from Colin this morning. Painless and fuss free, what a cracking fella. Cheers mate
P. L. 1.
Jim Poxton is an excellent motability specialist really on the ball and extremely helpful goes above and beyond to help would definitely recommend him and Evans Halshaw Shiremoor
j.
Perfect experience, couldn’t of went any smoother!! Loving the car thanks Ryan!!
C. M.
Excellent service throughout our car buying experience would reccomend to all family and friends.
A special thankyou to Carl dunn
Vitaly, josh and Taylor for their excellent service 😁
D.
Excellent service from the girls on the front desk, easy and efficient service booked and a nice text reminder of time and date.
D. G.
Ryan couldnt do enough to help us choose our next car, realy approachable and friendly with no pressure to buy
L. N.
Carl was very helpful and very friendly service!
J. N.
Excellent selection of cars friendly staff will call again
J. B.
Everyone here is so lovely, I have been really well looked after, many thanks to both Colin and Nicola.
J. p. I.
Purchased my car here, service was excellent and staff were super friendly, Best price around for the car.
F. l.
Purchased a vehicle from a lovely young lady, Kate amazing service, and very thorough. Would definitely recommend
K. M.
Customer service very nice and professional, high level of culture because I know that as a customer I wasn't nice enough, Thank you for your help and car service.
L. N.
very friendly staff always happy to help could not fault the service. Stuart in the photo has gone above and beyond to find me a really good car at a good price
I. D.
My daughter bought her first car today
Salesman Carl Dunn was absolutely amazing helping my daughter getting her first car
S. B.
Amazing service with Carl Dunn at Evans Halshaw Shiremoor. Would definitely recommend.
n. f.
Attentive, prompt staff even on a busy weekend day. Good advice and although I didn't walk away with a car I'd have no qualms buying from them.
c. m.
Once again, great service from Evans Halshaw Shiremoor. Thank you really appreciate your professionalism.
R. B.
Dealt with Nick and Ryan, first class service
F. F.
Veri friendly staff Carl Dunn
S. H.
Amazing quick service, special thanks to Luke. Loving our corsa
R. J.
A good professional service. Ryan was most helpful.
t. h.
Great experience here with Carl! Very helpful and professional!
S. W.
Brilliant service from Nick who dealt with my initial enquiry and Ryan who dealt with the handover.
A. A.
Got my car with no hassle and happy with the service
N. H.
Excellent and super friendly service from Carl Dunn. Highly recommend!
S. @. A. A.
Excellent choice and service. Thanks Guys
B. H.
We bought our car there 5 years ago, the sales and after sales has been really good.
G. w.
Carl Dunn thank you so so much!! Couldn’t be happier with my car! Wouldn’t of done it without you!
K. S.
Colin Montgomerie was a fantastic help and would thoroughly recommend this dealership.
K. R.
Bought my car through Carl, great customer service from start to finish.
R. M.
a perfect example of not only how to operate a car sales but a business in general and a huge deal of aftercare avaiable from Evans halshaw shiremoore !
L. A.
Great team. Cannot thank the manager Matty enough . Went above and beyond . Brilliant service. I won't go anywhere else now.
A. B.
Wide selection of new and used cars. Getting work done on your car may be a bit more expensive here but they do a brilliant job.
K. C.
From start to finish we felt happy with the service provided, the staff are very friendly would definitely recommend to friends and family
C. M.
Bought a used car here. I Bought all the extra stuff insurance for minor repairs etc.. don't even need it
A. G.
Great service from Carl, thank you so much 😊
A. H.
Had the pleasure of dealing with Ryan wallis recently when purchasing new car top bloke and great friendly service
J. O.
No cheesy salesmen, really helpful and made some great recommendations....ask for Dan!
N. B.
Brilliant communication, excellent service thanks.
T.
Carl Dunn was very helpful and very pleasant to deal with
C. T.
Bought a new car here. Good offers and sales guys are helpful.
S. W.
Excellent service prompt and efficient went that extra mile salesman dave costello helpful and friendly one happy customer
t. e.
That is where i got my new car from staff are good to you but i think it is because i,am bye a new car.
I. H.
Fantastic service from Colin and the rest of the team.
D. G.
Excellent service again! Well done!!!
J. D. A.
Very good popped in to have my car washed. Sorted no problem