Reviews of Northampton Motors Mazda. (Car Dealer) in Northampton (Northamptonshire).

Northampton Motors Mazda

361 Reviews

250 Comments

Car dealer

Mazda dealer

Riverside Retail Park, Fortune Cl, Northampton NN3 9HZ, United Kingdom

Description

Information of Northampton Motors Mazda, Car dealer in Northampton (Northamptonshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Northampton Motors Mazda

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Northampton Motors Mazda

L. G.

Jack was extremely welcoming and friendly. We visited Mazda twice a few months apart and on both occasions, he prioritised us and gave us all the information we needed and we felt like valued customers. He made sure I had my car on time and ensured I understood all the documentation and that I was fully satisfied with the purchase.

A. W.

I spent a long time researching the perfect car and couldn't be happier with the result! The service from Jack was without fault and he took time to go through everything in detail. The car is great and just what I wanted. Apart from buying a house, this is probably the biggest purchase you will make in your lifetime so make sure you are confident in who you are dealing with. Jack and Northampton Motors come highly recommended.

H. D.

Very personal and professional team; accommodating and always happy to answer queries. I had a few questions on the day of pick up, Anand called me back within minutes every time which was really appreciated. My car was also ready for collection sooner than I expected which was a lovely surprise. I feel like I am a valued customer and know that I can call the team if I have any problems in future.

J. P.

Well I’ve had my previous car serviced at Northampton Motors and have always been greeted as a recognised customer. the decision to trade in for a new car took me a while, but eventually I decided to enquire about the possibility in February 2022. David Green guided me through some options without any pressure and was open to dialogue on the matter. On reaching the decision to proceed, I was introduced to Jack Ferrier who helped take down details of my order. He kept me informed with updates to the order as it was going to be some months before the car arrived. Anand Pandya, covering for Jack, gave me the news of a delivery date, I’ve spoken to Ananad previously in the past when considering a new purchase and Sasha Thomas who helped me when others were unavailable, did an inspection and good report on my old vehicle prior to it being valued. The accessories I’d chosen back in February was confirmed and Hayden Francis had already placed the order, which seemed so efficient, I thought I’d need to place the order nearer the time the car was about to arrive, but it was sorted. Hayden and his service team with Hayley Valentine have always been welcoming and friendly. Thanks to Lindsay Hudson for showing me options on the accessories and Zoe Richardson who dealt with any of administration. I can’t fault the process and communication between all the staff who work seamlessly as a team. They’re like a family and as a customer you feel part of it, even after the sale has gone through. I’m very pleased with the new car which was so proudly presented to me. Thank you Northampton Motors and Thank you Mazda. :)

A. H.

This is the fifth Mazada we have had from Northampton Motors and would highly recomend. Jack took the time to go through all the models and answer any questions we had. Would Definatley recomend. Great service as always and showroom spacious and covid safe.

I. N.

Excellent service from all at Northampton motors Mazda. Very friendly, informative and helpful staff that really go the extra mile to make your purchase easy and stress free. I’d never hesitate to recommend Northampton motors to anyone interested in purchasing a car.

T. T.

Just completed our car deal with mazda and very impressed with the service provided initially with Anand and latterly Jack. They do go the extra mile to ensure you are satisfied with your purchase and I would definitely use again for future mazda cars.

P. S.

We travelled to Northampton from North Devon to purchase the car, relying on the integrity of the salesman (Aja). We were not disappointed. The car was as described and we had no issues whatsoever. Special mention to Anand and Dave for their professionalism. Nice people to deal with. It was a 54O mile round trip, but well worth it. Thanks guys for everything. Pete and Lin.

J. H.

We had a specific car and spec we wanted that they didn't have originally. They rnt out of there way for a few weeks searching for us until the right car came up for a very competitive price. Great experience

T. a. J. V.

Really helpful , the service dept took their time to explain fully the answers to my questions. I was told the works would take 1.5hrs but I was on my way within the hour. Would recommend to all.

S. R.

Exemplary service from a very switched on and helpful team , can't recommend enough, smooth process to buy my mazda.

A. H.

When I enquired about this car we were pleasantly surprised that they were able to deliver it to Southampton. Living on the Isle of Wight this made our buying experience so much easier. Our salesman Aja was very friendly and co-operative throughout the process of buying the car and arranging the service and warranty agreements. He arrived at Southampton as arranged and the hand-over was quick and easy. The car is superb! We are very happy with the car and the service from Northampton Motors Mazda and we would certainly recommend them to anybody looking to buy a car. If we need a car in the future I would have no hesitation in contacting Aja first. Many thanks, Ann & Steve Heard

g. s.

I have been a customer of this garage for over 7 years with my Mazda 6. The car had many significant problems over that time with several roadside rescues. However I was very impressed with the way the service department repaired the faults and so I was happy to buy another Mazda and continue using Northampton Motors. I am hoping the new car will be trouble free for as long as I own it.

D. B.

Fabulous service received from Mazda Northampton, bought a Mazda CX-5, very professional, knowledgeable and friendly service from Jack Farrier. Thanks Jack and David, I love it !

P. L.

I was looking to change my car, with driver comfort being the main issue. The staff here are brilliant, very helpful, knowledgable and up front. I can escpecially reccommend Anand as he came across a very professional and full of empathyand whilst they din't have a car that suited my needs they still went out of there way to assist me.

J. L.

Excellent dealer. No hard sell at all. Very friendly and helpful sales team. Would definitely recommend them if looking for a Mazda. Anand Pandya who sold me my MX-5 was excellent.

K. L.

Despite being the first day open following lockdown due to Covid19, the staff at this dealership were the epitome of professionalism and courtesy. Nothing was too much trouble, and all our queries were answered with clarity and honesty. At no time did we feel pressured and were able to discuss all our options at length and in detail. Apart from the quality of the product, we must applaud Mazda for the standard of this particular showroom and it's staff. Two years on, two service visits and one vehicle safety recall, I can say yet again that this dealership is on of "The Best". Couple that to an excellent vehicle range, what's not to like?

H. S.

Having never really been in the market for a 'grown-up' car, since all my vehicles have been old bangers, I was visiting Northampton Motors with more than a little trepidation. In fact, I didn't really visit the first time, but simply cruised past, viewing the second-hand car I'd seen online from a safe distance. No silver-tongued salesman was going to bedazzle me before I was ready. This wasn't even a Mazda, but a Honda CRV. It had enough boot room for a dog, leg room for ever-growing teen offspring, a bit of welly thanks to the 2 litre engine and I could just about afford it. First contact was with Jon, who could tell I was reluctant to be enticed into the shiny temptations of the showroom. We had a long conversation outside where he explained how car buying works these days (I'm very much out of practice) and I was briefly excited and mildly out-of-my depth when he got me to sit in a very beautiful, leather-seated, bells-and-whistles Mazda CX5. Too much for me, in this life at least. I'd already arranged to test drive a new car elsewhere, but to cut an already long story shorter, it just didn't have any oompf. So back I went another week later to Northampton Motors, cruising past again to see if the Honda was still there. You can't really stay incognito when the dealership is up a cul de sac, and Jon spotted me and said I really should test drive it, even just to rule it out. Needless to say, I'm now its proud owner, even if it has taken me another week to work out how reverse cameras and sensors work (I still don't trust them). The service I received from this garage was exceptional and Jon's colleague Ellis should be given an instant pay-rise for his tolerance of me and my 11-year-old daughter, who was placing bets with him about whether I'd pay the asking price. She'd staked a bar of chocolate on the outcome (while also rinsing him for complementary soft drinks while she waited). Sure enough when I collected the car a few days later, he produced a large bar of Galaxy for her. A week after I bought it there was a minor issue with a warning light and the same day, Ellis had the CRV booked in for a check and I was offered a courtesy car. In incessant, driving rain, when I realised I couldn't park at work due the ANPR, Ellis gave me a lift to make sure I got there on time AND brought my car down when it was fixed. I really couldn't have asked for better customer service. If you're like me, a little bewildered by car buying, suspicious of paying too much and worried about the aftercare, then start your car buying adventure at Northampton Motors at Riverside. There may even be chocolate up for grabs...

K. R.

Very helpful and friendly staff. Thanks to Anand and his team for staying an extra hour after closing time just to fit our requirements. Highly recommend.

n. w.

I bought my first Mazda today. Sales team Anand and Jack were very helpful and professional explained clearly what I wanted know.Highly recommended.

B. C.

My experience purchasing a car from Northampton motors was excellent. They were extremely reliable, polite and showed a high level of customer service. The car was in excellent condition when I went to pick it up and the salesman even went out of his way to have my private number plates made and posted to me!

J. M.

Friendly, safe and great service at Northampton Motors. Purchased a new Mazda and very happy with the service, sales process and the COVID safe practices at this dealership (and we have visited a few recently!). The staff aren't pushy and try to offer the best deals they have available, they take the time to really understand what you are looking for and I LOVE my new car.

G. S.

Well organised business with covid-19 safety system in place. Friendly, helpful staff who listened and were easy to discuss every detail with. Impressive range of cars for sale and purchased the Mazda which I went to test drive. Knowledgeable salesman and the service department arranged a great service plan. I found it to be a friendly relaxed atmosphere with no forceful sales talk, which made it a pleasure. Well recommended.

L. M.

Absolutely brilliant service provided by Ellis and Hayden. They were the most helpful staff we have ever had the pleasure of dealing with, very professional, knowledgeable and friendly. We will definitely only be returning to this garage in the future as the service we received was impeccable. We left the garage with a fabulous vehicle and a great deal. If we could give more than 5 stars we would! Thank you again Mazda Northampton and especially Ellis and Hayden.

A. O.

These guys are amazing. I cannot thank them enough. I just called in on the off-chance they could look at my car as I'd had a slight issue with a wooden post attacking my wheel arch. They fixed it there and then with smiling faces and much appreciated humour. Lovely guys, highly recommend.

A. M.

Last month I purchased a new Mazda 3 through the Mazda Northampton branch. I was unsure on what car I initially wanted and had done some shopping around for research prior to doing some test drives. Ellis helped me to find exactly what I was looking for and I couldn’t fault the service we received. From the test drive to driving away in my new car less than 2 weeks later it was smooth and stress free. I’m absolutely loving my new car and have no regrets in my decision. Thank you so much Mazda Northampton and especially Ellis for finding me my dream car.

R. G.

A really good customer experience. Anand and Jack were extremely helpful in explaining all the options, and the customer communication was excellent throughout the buying process. I left feeling like a valued customer and would recommend this dealer.

p. t.

Excellent communications from seeing the vehicle and collecting within 48 hours. They made us feel very welcomed and pointed out all of the extras the car cane with. Excellent service all around.

P. M.

If you're thinking about buying a car you should definitely visit this place. Don't be discouraged by apparent small choice of vehicles. Those people have a lot of cars for sale. They are happy to give you valuable advice. You won't be disappointed.

B. C.

My experience purchasing a car from Northampton motors was excellent. They were extremely reliable, polite and showed a high level of customer service. The car was in excellent condition when I went to pick it up and the salesman even went out of his way to have my private number plates made and posted to me!

S. H.

Have dealt with Anand and David Green at Mazda Northampton for many years and can't recommend them enough. Thanks guys!

V. G.

Courteous, vary helpful and friendly staff

T. H.

Aja made the whole process really easy from the start. It was all very professional and simple. Absolutely love my new car, thanks again!

p. t.

Excellent communications from seeing the vehicle and collecting within 48 hours. They made us feel very welcomed and pointed out all of the extras the car cane with. Excellent service all around.

J. M.

Friendly, safe and great service at Northampton Motors. Purchased a new Mazda and very happy with the service, sales process and the COVID safe practices at this dealership (and we have visited a few recently!). The staff aren't pushy and …

S. W.

Great experience purchasing a car with Aja and David. They went to great lengths to make the process smooth and problem free. Car was presented very nicely for collection. Thanks.

V. B.

Amazing customer service. Anand was patient and not pushy at all. Couldn't fault the experience and would definitely recommend to others.

L. M.

Absolutely brilliant service provided by Ellis and Hayden. They were the most helpful staff we have ever had the pleasure of dealing with, very professional, knowledgeable and friendly. We will definitely only be returning to this garage in …

N. P.

Fantastic service from both Ellis and John throughout my recent purchase. I was made to feel valued and comfortable and any questions I had were answered with honesty and clarity. The car was spotless on collection and John took the time to make sure I knew how everything worked. Wouldn't hesitate to recommend Northampton Motors and really love my car!

A.

Used the services of Northampton Motors Mazda for the first time last week and I was mightily impressed. The work was carried out promptly and efficiently and in a timely manner and I was advised by phone when the work had been completed. The dealings I had with this company were extremely professional as well as courteous and friendly. I would not hesitate to recommend them.

J. S.

Was looking to purchase a car from Northampton Motors Mazda. Didn’t end up buying a car due to personal circumstances but could not fault the service given by Ellis. Regular updates, personal service and credit to the company. Will be revisiting my new car search in early next year so look forward to dealing with Ellis again then.

J. D.

Can't recommend Northampton Motors enough. Friendly, completely honest and easy to deal with and even better none of that pushy salesman nonsense you get at other car dealers. No hidden fees either that other garages sting you with when you've decided to make the purchase! Big thanks to Ellis who was great and helped us from start to finish. We live around 2hrs away from Northampton so Ellis took lots of photos and a video for us so we could see any marks (although there are none!) on the car before making the journey up. In the end we couldn't find a suitable date to drive up to purchase the car so Ellis drove the car down to a local garage near us where we collected it from. Wouldn't hesitate for a second to purchase another car from them. The missus is over the moon with her new Mazda CX-3!

K. G.

Very impressed with this dealer when recently purchased a secondhand Mazda 2. Was kept informed all along the process in a professional and timely manner. Ajar was helpful and friendly. Would certainly recommend this dealership to others.

S. B.

The staff at Northampton Mazda were great, attentive, not pushy, knowledgeable and friendly. I absolutely love my new car.

G. C.

Visited local dealer in view of part exchanging my old car for a different make and model. From walking through the door the staff were very attentive and followed the latest covid guidelines behind protective screens, with social distancing measures in place and hand sanitizer was made available to all customers. All staff were also wearing masks and gloves. Despite this difficult situation all staff were extremely helpful and knowledgable and provided an excellent level of support. Not pushy at all. As a result I went for a test drive and was able to try the vehicle on my own in my own way. The salesman answered any questions I had on my return, very well and also new about the cars history and specification. I was so impressed with the level of service I received, how the car handled and how it was presented for sale, including the price, I decided to go for it and purchase it straight away as did not want to miss out. With all the necessary paperwork completed I picked up the car a couple of days later. Well the whole process was outstanding. Thank you all at Northampton Mazda. G Coles.

J. H.

We recently purchased a Mazda from Northampton Motors Mazda and I can say that the whole experience was surprisingly painless! Car salesmen are notorious for the hard sell and it was refreshing to find a salesman who took a soft sell approach. We didn't feel under any pressure and he offered valuable advice to us when asked a question. He also took time to explain all the functions on the vehicle thoroughly - I would definitely recommend this organisation

S. B.

I can't recommend Northampton Mazda and Ellis in particular enough. From the moment I arrived to see my new car on the forecourt to the moment I drove away happy, I felt valued as a customer. No question was too much hassle and when I asked to test the car on both motorway conditions and country lanes to simulate my usual driving, Ellis was happy to direct me on a longer test drive. I also traded in my existing car and the price they gave me was fair and the entire process pain free. I visited two dealerships on this day and Northampton Mazda stood head and shoulders above the other for the quality of service and the quality of vehicle. When we get round to buying that MX5 we will be back to speak to Ellis!

M. M.

Very friendly and professional service. Made to feel welcome and nothing was too much trouble. Good product knowledge and listened to my requirements. The Cx5 I bought was not new, it was a used approved but still felt I received excellent service as though I was buying a brand new vehicle! Many thanks

L. T.

High quality services. Very friendly staff, ready to give you all the help that you need.

C. B.

My car was recalled and the staff went over and above just doing the job.. Got a video check and was presented with a washed car too. Got there on time job done within time. Alexandra said it was a pleasure to meet me. The pleasure was all mine. As soon as I walked through the door, the ambience of the reception seemed so right and I was treated with utmost courtesy and respect. It was so easy to reciprocate. Next year I retire and I said I want a full spec 1.5 113hp Mazda 2 GT deep crimson (nearly new/1year) and I will definitely give Northampton Motors 1st call. Premium Customer Service. Charlie Black (Daventry)

T. M.

All Staff were very polite & informative, especially Kieran who kept us informed at every stage of the buying process. It's been an absolute pleasure to deal with you all at Northampton Motors. And last but not least our new car meets all of our expectations and more. We are absolutely delighted with our new car. Overall: Exceptional Customer Service A huge big thank you from Teresa & Ray :)

J. B.

After visiting other Mazda garages we returned to Northampton Mazda and purchased our new Mazda CX5. Apart from wanting to purchase a Mazda the reason we returned to Northampton Mazda was the customer service we received from entering the showroom to driving off the forecourt in our new car. Couldn't fault the excellent customer service we received from all the staff especially Ellis. Highly recommend Northampton Mazda. Thanks and all the best. Loving the car!

a. w.

What a fantastic place this is. I have had my Mazda for 9 months now. Ellis sold it to me with the help of John and I can't praise them enough. I have probably been a bit of a nuisance asking about different things over the last few months however they have all been so helpful at all times and I cannot imagine anyone being better. The reception and service staff are also fantastic and I really couldn't recommend highly enough. The best brand I have visited and bought from ever. Ps I LOVE the car as well.

G. T.

I have brought my car in many times and the service department have always been very polite and helpful. The after sales manager Dave is very knowledgeable and polite. The whole team make you feel at ease and Alex and Kelly are very nice polite and realistic on time frames.

A. G.

Took a test drive in mx30, sadly I don't think I will buy, but the guys there were very helpful and friendly. Keep up the great work.

D. L.

After purchasing my first Mazda last October, which I was given a very good deal on, Mazda Northampton have been helpful and professional whenever I have needed a service or been into the showroom. In the early days of purchasing my car there was a warranty issue that resulted in it being worked on for three weeks. During that time they kept me up to date on the work being done, as well as not having no problem with me putting 1500 Miles on a 67 plate (new for the time) Mazda 2 with only 2k Miles on it. I would say Northampton Motors Mazda has caring, helpful people working there and give them a good review.

M. B.

I've used Northampton Motors several times for my Mazda2, with excellent service every time. My air conditioning stopped functioning under warranty, and they didn't even wait for a full description of the problem before offering to replace the compressor, no quibbles. My annual service was dealt with quickly and professionally, everything explained to me in advance, and reasonable prices for a main dealer service.

L. Y.

Purchased a Mazda 2 car this week. The service was outstanding. Given the current Covid situation I felt really safe at all times in the showroom and when test driving the vehicle. Our sales person Aja was very polite, courteous, friendly and extremely knowledgeable. He taxed and registered my new vehicle, paired my mobile and showed me all the controls enabling a stress free drive away experience. Received a fair price for the vehicle I part exchanged. Would highly recommend this dealer. I am really pleased with the car, it drives like a dream!!! Thank you Aja from both myself and my son who thought you were 10 out of 10!!

S. W.

Great experience purchasing a car with Aja and David. They went to great lengths to make the process smooth and problem free. Car was presented very nicely for collection. …

G. S.

A really professional team of people. The process of buying a used car from them could not have been handled any better. As I was buying from a distance, they sent me detailed videos of the car in advance and were honest about any issues with the bodywork. I hadn't bought a car for many years and can happily say that the experience with Northampton Motors was a pleasant one. Recommended.

D. T.

Always a good experience, now on my 3rd Mazda!

D. E.

Absolutely fantastic service and great communication, the service I received was second to none, and can't recommend Northampton Motors enough. Dave and Anand went the extra mile finding me the perfect car. Thank you

T. H.

Current car was serviced yesterday for the third year at Northampton Motors. Arrived 08.15, was out of there by 08.30 with a courtesy car. Service carried out well and courtesy car was returned 17.15. My car was clean and ready. Friendly service, only pounced on by a few sales people... Booking was easy, there was a call to check the appointment the day before, and nothing unexpected occurred. So a successful story I would say. I had several disasters in the past with Northampton Motors - with calls getting cut off, people never calling back... recent experience has been significantly better.

A. H.

My car went in for recall work to be carried out. Also for a wheel bearing to be replaced. Recallbwork was done one week for a lovely Mazda2 courtesy car. Then second week wheel bearing was done with an amazing CX5 as a courtesy car. Very professional service and work with a valet to boot. Excellent staff and very knowledgeable. Would highly recommend the team to anyone and can’t wait to visit again. Thank you for looking after my Mazda 6 Alan.

D. B.

Had a very good experience from initial phone call to collecting car after minor repair, staff very down to earth and friendly while being professional, Car fixed within 2 days, was collected from my address and returned to me when complete, the health check was sent to me so could could see what the problem was and to top it all of my car got a clean into to the bargain! Very happy customer

R. S.

Fabulous service, great shopping experience, and remarkably welcome treatment at handover by Aja and the team. The whole process was flawlessly managed even though the sales case itself was a little different for the garage as I was exporting the car I have purchased. I now returned back home with the my new car, and I absolutely love it. Highly recommended!

P. M.

Bought a Mazda approved CX-5 from another dealer and after a week the passenger mirror stopped folding (a common problem I now know) . I called the selling dealer who couldn't get my car in for almost 4 weeks but a call to Northampton motors had it booked in within 8 days. The very next day the driver side mirror also packed in so I called again and asked if they could help and they said no problem and they'd do both at the same time of the original appointment. I was told when I dropped off the car it would be about 2.5 hours which was spot on when I recieved a call to say it was ready to collect, washed and vacuumed Very impressed with the service I recieved . Thank you

R. N.

Excellent Customer Service, really polite and friendly staff. I would recommend Northampton Mazda for their efficiency and the quality of the customer service. Ellis In particular was very helpful and made the process very simple and stress free! Thank you Northampton Mazda!

V. H.

The sales manager, John Mason, is on the ball. Customer service is ace here! Service dept did a fantastic job. Love my Mazda which I bought used here in 2013. She passed her MOT with flying colours & nothing wrong with her at her service. These are durable, reliable cars....plus fun to drive!

M. W.

Excellent first service for my Mazda - the service received from the staff was excellent - the car service was fair and thorough, and detail received upon completion was probably better than most other major dealerships information. While I am a high mileage use, and 12500miles between service is low compared with other cars I have owned (not the fault of the dealership of course) I will not dread each service interval, as the experience I have received here was first class.

C. J.

Hi all, I would recommend Mazda Northampton to anyone that is looking to buy a car. They made you feel special like your the first person to buy from them, great customer service,great team work and they know what they are talking about. They were not pushy ,gave you time to consider what you best options could be and why. Perfect thank you so much all, I love my car Mazda 3.

P. S.

Excellent service as usual flexible approach and able to meet my high demands with professionalism . Well done to Ellis for a job well done . Looking forward to enjoying our new car. Called in a week later for some paperwork the “A team “ John , John and Ellis couldn’t be more friendly and helpful , nothing is too much trouble. Well done guys keep up the good work

H. F.

I've been a Mazda customer here for the past few years and I really can't fault anything. I've just down sized from a CX5 to a CX3 and the staff, in particular Ellis, made it so easy. From the time of inquiry to collecting the new car was only 4 days! Everyone from the sales team to the service team are so helpful and welcoming. Would highly recommend.

H. F.

Ellis handled our purchase very efficiently, he was more than helpful and couldn't do enough to help. This is the second car we have purchased from Mazda and are more than happy with the service we received from the whole team, on both occasions

M. C.

Highly recommended, all the team here are friendly and efficient, nothing is too much trouble. I love my new car, and could not be happier. Special thanks to Ellis for coffee, test drives and making the purchase hassle-free.

J. M.

Recently bought 3yo car from here. The staff could not do enough for me during my time in the showroom. Everything about my purchase was explained in simple terms. When car was ready for collection it was perfect. Will definitely be going back when ready to trade in for newer model.

S. C.

Aja and the team made us feel very welcome and valued. This is my 6th Mazda6 in 11 years and the first vehicle I have purchased in England. Excellent value for money, superb customer service and I would highly recommend Northampton Mazda.

C. A.

In the process of purchasing a new car and so far the process has been smooth-running. Great and friendly service in a safe environment thanks to Anand.

R. D.

Comment: From my initial enquiry to the completion of the purchase, everything was handled in a professional manner. All the sales and support staff were very friendly and knowledgeable and I didn't ever feel pressurised. Living on the outskirts of Bath it really was a long way to drive to buy a car fortunately I was not disappointed. Most importantly I am very pleased with my Mazda 6 GT Sport Nav+.

A. T.

Came to view a car today with my partner. Overwhelmed by the fantastic help and amazing deal we received from Ellis and his team. I would certainly recommend these guys everytime. Walking away with a great deal. Regards Andrew &Donna.x

G. P.

Purchased a machine gray Mazda 6 Sport Nav + from Northampton Mazda in late September. Fantastic car. More importantly, my experience in dealing with Northampton Mazda was second to none. Before committing to the purchase, I asked a whole host of questions on a regular basis and the communication and assistance I received from John Lau was superb. Thank you John! When I picked up the car, Az, was a pleasure to deal with. Az was most welcoming and took the time to ensure I was shown the various functions within the car and made sure I was comfortable before I left. So thank you John and thank you Az ! Whole heartedly recommend.

R. G.

Cannot fault the service received when buying a used vehicle from here. Ellis was great to deal with, friendly and very helpful. Thoroughly professional dealership and very happy with our purchase. Thank you Ellis!

M. P.

Couple of clear points to make before I start this review. First of all, the car is great! Secondly, the customer service I received from 2 of the sales man after having some issues was spot on. Simon, the Branch/General manager was FANTASTIC once my issue's finally made their way to his desk. John, the second salesmen I had, was also just as good. I do however have to state, that if your going to use this garage, you avoid a salesman named Stephen. To cut a long story short, nothing will get done - your best of asking the cleaner to help you! The negative - it took me nearly a week to get an answer. The positive - once Simon got involved with my issues the customer service I received was second to none! I cannot fault it at all! They would of received 5 stars, IF everything went to plan the first time round. People are quick to fault car dealers and post negative reviews on things like here. To me, mistakes happen, its human nature. But what makes a good company is the way in which it's turned around. I can't fault this garage for that.

H. C.

Excellent service throughout. I was able to book my service and mot on the date I asked for. I was offered a courtesy car which turned out to be a cx5,which I drive. I was really pleased with this as I need a big boot space for my job. The chap that booked my car in was very pleased and friendly . He also helped me swap my work kit into the courtesy car He asked me what time I would like my car back, and said he would ring me when it was ready. He did this as promised. I also had a phone call earlier in the day to check with me a couple of small bits that needed doing.. I asked him if he could re- new my service plan for me as it was about to run out. He did this for me when I picked up my car. I have already had the New paperwork through to confirm this. To top it all off my car had been washed when it was returned to me. Couldn't have asked for more. Thankyou.

J. B.

After visiting other Mazda garages we returned to Northampton Mazda and purchased our new Mazda CX5. Apart from wanting to purchase a Mazda the reason we returned to Northampton Mazda was the customer service we received from entering the …

r. w.

Aja was very helpful and informative and organised a test drive for us for the Mazda 3. Don't think he could possibly have done more to persuade us to buy the car and we found making the decision to go with the Toyota instead very difficult.

K. s.

Yet again fantastic customer service from John lan and Ellis Herbert. Helpful,patient and not pushy. Both these guys made our buying experience relaxed and enjoyable. Would definitely recommend this garage for top staff and cars. Karen and Ian smart.

B. T.

Great service and customer experience. Would already come back to you guys for our next car and only had the car 3 weeks.

R. D.

What a positive experience. The staff and in particular Aja and Annand could not have done anymore to make us feel welcome and at ease. After visiting quite a few showrooms it was a welcome relief to find a professional and personal service second to none. There is no pushy salesman type pressure, the product sells itself and this is reflected in the approach which is adopted from the moment you step through the door. Absolutely excellent service. Brilliant!

M. B.

I've used Northampton Motors several times for my Mazda2, with excellent service every time. My air conditioning stopped functioning under warranty, and they didn't even wait for a full description of the problem before offering to replace …

S. C.

Very pleasant staff. They take the time and you don't feel rushed. Not the largest showroom, but sufficient. They're also in a retail park with many other car manufacturers, if you fancy a browse, and nearby retail shops and restaurants. Worth a look.

d. f.

Absolutely 1st class purchasing experience from start to finish. I cannot emphasise enough how well the entire sale was handled by the very professional, experienced and down to earth young man.... Mr Ellis Herbert. He went above and beyond what I would call his normal duties and made the whole deal an unexpected pleasure. I honestly can recommend this particular dealership to anyone and everyone. Thanks once again Ellis for your professional and pleasant manner. Danny.

L. D.

I brought a car from these guys a couple of weeks ago. Amazing service. Ellis was really good. Didn't pressure me into a deal a didn't want. I drove away with my civic type R and have loved driving it since 😁😁😁. Thanks guys would recommend them to anyone.

T. M.

All Staff were very polite & informative, especially Kieran who kept us informed at every stage of the buying process. It's been an absolute pleasure to deal with you all at Northampton Motors. …

R. B.

Was looking for a Volvo XC60 and found the right car with the right Spec and keen price at Northampton Motors. I was on a tight time schedule to get the car and fit a Towbar before my post lockdown holiday. I thought it was going to be impossible but Ellis at the dealership pulled out all the stops and made it happen. Even arranging a towbar fitting on site and then taxing it for me and getting a spare plate for the trailer to meet the deadline. Thanks for all your effort Ellis much appreciated and highly recommended.. Cheers..

J. G.

Excellent experience with Azharul purchasing a CX-5. He was helpful, professional, knowledgeable about the car and delivered outstanding service throughout. The video of the car pre-collection was a nice touch and before I left with the car, Azharul demo'd the entertainment system and linked my phone with it. 7 day free insurance, 1 year Mazda Warranty, pristine car. Hands down the best dealer I've purchased from.

m. p.

Dad went to Northampton Motors to look for a used car. Initially my dad was looked after by Perry Jenner, "a very helpful man", a compliment my dad doesnt make lightly. My dad found a 66 plate MX5 he liked. The following day we both went back so I could see the car. Perry had a day off, so Ellis Herbert looked after us. He was really helpful, took my dad out for a long test drive and then me separately as it was a two seater car. Ellis telephoned Perry on his day off, so there was continuity from the day before. No pressure at all, a good price on dads trade in, limitless coffee and biscuits, everyone was really friendly. A absolute pleasure to do business with. 10/10.

A. O.

A nice casual look around without a sales person jumping on us... Some good information received

S. H.

Have dealt with Anand and David Green at Mazda Northampton for many years and can't recommend them enough. Thanks guys!

F. F. (. C.

What a difference a year make.. After receiving notification of a safety recall I was dreading taking my vehicle back to Northampton motors. It was my first visit since i was quoted £600 for an extended diagnostic after I had already told them what the problem was. I eventually got it repaired for £65 somewhere else. This time I had a completely different experience. They even repaired my airflow actuator free of charge.

C. M.

Brought my mini cooper from here a few weeks ago , Aja the sales person i dealt with was very professional and relaxed just a normal easy going guy. I wasn't jumped on or pressured to buy the car from him which is unheard of in car sales now! He was the best sales person I have dealt with when buying a new car and I would definitely go back to him in the future Thanks Aja! :)

H. H.

My name is Angela, I recently purchased a new Mazda 2, I would like to thank Ellis and Anand for the continuous support in the choosing of my car and getting me the best deal. Their customer service was excellent and I LOVE my new car.

r. w.

Aja was very helpful and informative and organised a test drive for us for the Mazda 3. Don't think he could possibly have done more to persuade us to buy the car and we found making the decision to go with the Toyota instead very difficult.

D. N.

John in Sales made everything very friendly and professional. We were pleased with the sales procedure and indeed, with our new car. Thanks also to Vicky on reception for making the coffees. Nice experience!

M. W.

Very helpful sales person. Handled my new car purchase with ease despite it being harder due to covid-19 restrictions. Overall very happy.

L. B.

This was the best experience of buying a car I've ever had. I was made to feel valued and picking up the car was turned into a very special event. Your team are exceptional and I cannot praise them highly enough.

C. M.

Northampton Motors Mazda were extremely helpful and prompt in the execution of the work I had done, even arranging authorisation of the service I needed doing so it could be done at the same time as the other work. I had a coffee and watched the world go by while I waited. I was very impressed.

L. D.

I brought a car from these guys a couple of weeks ago. Amazing service. Ellis was really good. Didn't pressure me into a deal a didn't want. I drove away with my civic type R and have loved driving it since 😁😁😁. Thanks guys would recommend them to anyone.

M. K.

Excellent service I got today at Northampton Motors Mazda by Anand Pandya. I recommend this place if anyone is looking to buy a Mazda.

A. F.

3rd Mazda 6 from Northampton motors just collected. Great customer service has returned with John Mason back in the fold, the master and his apprentice Aja, always keen to help and ensure a great buying experience. The now standard safety pack is a great additional piece of technology.

L. W.

John Lau gave exceptional customer service and went over and beyond to make sure I was happy with everything. He is a credit to your company. I would recommend Northampton Motors for all round professional and good customer service.

D. S.

Its great to go into a car dealers and feel you are not being pushed into buying. We found all the staff especially Perry and John to be polite and very helpful. This is my wifes 2nd Mazda and I am sure she will enjoy driving it.

S. L.

Thanks Ellis and the rest of the team involved in my purchase of a MX-5. Even with the delays in my application it was easily the best and most comfortable experience I've had in a car dealership.

A. M.

Comment: Very efficient and professional purchase. Ellis was very courteous and explained everything in detail. No fancy sales pitch just down to earth and quality service

R. D.

Absolutely fantastic group of staff. Went car supermarket first they have to follow you round I case you damage their cars. So said bye to them drove round to Riverside Mazda and bought brand new car. Excellent A1 Will definitely be going back when we need another car. 5Star from Us. And thank you.

J. W.

Been to Mazda for services and work on my vehicle recently. Aftersales department was excellent, especially Hayden who was very polite and helpful during my experience, keeping me updated during the day. Would highly recommend.

H. J.

We were extremely happy with the service provided to us at Northampton Motors. The staff were very friendly and extremely helpful. We would have no hesitation in recommending Northampton Motors. Many thanks to Aja and John.

S. C.

Very pleasant staff. They take the time and you don't feel rushed. Not the largest showroom, but sufficient. They're also in a retail park with many other car manufacturers, if you fancy a browse, and nearby retail shops and restaurants. Worth a look.

S. W.

Love my new CX5! Thank you Northampton motors. John Lau was excellent and made the collection of the vehicle really special. The bottle of wine and box of chocolates concealed in the boot so he could show me how to operate the tailgate from the key, and surprise me, was an especially lovely touch! All the Team were very welcoming and friendly from first look to completing the purchase and collecting the vehicle and generous with the coffee, chocolates and hospitality on each visit.

R. Y.

I bought a new Mazda CX30 on Monday 17th Feb. The service was excellent, salesman Ellis very personable. I would recommend anybody to use this company when buying a new car.

L. O.

Huge thanks to John Lau for being friendly and helpful. He brought a calm experience to the proceedings. He gave us confidence to buy the car and that any issues that arose would be dealt with. There were some technical issues to deal with during the purchase as the computer system is old and creaking. We got there in the end.

G. C.

Considering we only popped in to ask a question about a condensation problem on my 17 plate RF.... We came away, 5 days later, with an upgraded 68 plate 184bhp soft top MX5. We absolutely love it and would like to thank Ellis for his professionalism and his hard fought flexibility on agreeing the deal to part exchange.

P. D.

I love my new car and the service provided by Northampton Mazda. John Lau was a professional and friendly salesman, making sure that only true facts are presented and no hard sales techniques were used.

S. H.

What an amazing experience! From start to finish this was a relaxed, enjoyable experience! Ellis was kind and so helpful and nothing was too much bother (talking and answering my many questions, even in his own time on a Sunday evening)! Thank-you so much! Sadie 🙂

M. B.

Purchased new cx3 from Northampton mazda.Whole process went very smoothly from initial test drive to finance and trade in options to final delivery and handover.Sales person Nicola was not at all pushy and thoroughly professional.

L. P.

Right from the moment I came into the showroom, I felt valued as a potential customer; my buying experience was really enjoyable, and I was very pleased with the level of knowledge of everyone I dealt with. Highly recommended.

D. C.

The dealership is very professional and friendly and the cars have to be driven to be believed. I have no hesitation in rfecommending them

S. R.

Aja and John have very good customer sevice skills! Explained everything, and had everything ready when promised. Can’t fault them! Nothing was ever to much. And I love my new car!

V. B.

Amazing customer service. Anand was patient and not pushy at all. Couldn't fault the experience and would definitely recommend to others.

s. w.

Had a great experience with the staff on the service side .Hayden and his collages were very friendly l felt well looked after the car is running great they even gave me a car to use while mine was being repaired Well done Mazda at Northampton

C. W.

Great service! My Car was desprate for new brakes even though they were fully booked they squeezed me in next day. They even gave it a wash which i wasnt expecting. Highly recommend!

P. (. D.

Azaharul was very helpful and patient. Helped me understand everything and went out of his way to make the process go smoothly. Top lad!

R. V.

Nice site, lots of parking, helpful staff.

T. K.

Excellent service. Done in a timely manner with a full run down of the facts with a friendly member of the service team. Would recommend and I will certainly use again. Even got a full car clean. Result

D.

Took my Rx8 in for some recall work and got It MOT'd at the same time. Very helpful, efficient and the benefit of courtesy car is ideal (although I didn't use one in the end)

G. B.

Comment: Ellis and John were first class throughout the process, very very good.

S. S.

The whole experience of purchasing a vehicle was excellent. I felt very comfortable in the friendly atmosphere and at no time felt pressured over my purchase.

j. G.

Really friendly helped us find the perfect car with a great deal couldn’t be happier

M. W.

Been here a few times for car service now- excellent customer service each time and always kept up to date with progress and any issues. Won't go to any other dealership for service of my Mazda

A. A.

I really loved my experience with Aja, Anand and the team. No one was pushy, I loved my car when I saw it. I believe it will be a good buy.

j. l.

Great service. Looked after brilliantly by Ellis from the start of my enquiry through to my new car being delivered. A pleasurable experience from start to finish.

B. T.

Great service and customer experience. Would already come back to you guys for our next car and only had the car 3 weeks.

M. T.

I am a returning customer and this is due to two things 1: John Lau at Mazda Northampton is an excellent asset to the company he is professional, friendly, extremely efficient and makes the whole process an enjoyable event and 2) Mazda make great cars!

R. C.

We've had a number of Mazdas over the years from MX5 3 & 6 and rate the brand and the customer service second to none. Thank you all at Northampton Motors Mazda.

J. R.

Excellent sales team. Looked after me from start to finish including test drive. Nothing was too much and I couldn't be happier with my new car

H. D.

Great fast and efficient service. Everything explained very clearly, so no nasty surprises when I had my car serviced. Courtesy car ready and waiting. Couldn’t fault them.

L. P.

First car we have ever had (new or nearly new) where we haven’t had to return to the dealership for repairs or snagging issues. Very impressed!

S. D.

What a great team, knowledgeable, friendly, professional and a pleasant experience from start to finish. Anand superb to deal with

G. C.

Great service, great people and absolutely fabulous new Mazda CX5. Could not have enjoyed the buying process more. I thoroughly recommend this dealership.

A. P.

I purchased a new CX3 this week from these guys, I can honestly say these guys are top banana, nothing was too much trouble, no pressure environment, easy to do business with. Thanks Craig & Nina

A. P.

Very polite and friendly staff , did not feel pressured at all, and overall a great experience which ended with me driving away in my new car

J. H.

Aja was a great help, and the staff were quick to assist and very friendly. Got a great car and a great deal!

J. W.

Went in not to sure ,came out full of confidence. Friendly staff very helpful and as a result they will be looking after our motoring needs now and in the distant future.

R. T.

Fantastic service collecting the car for service next day and managing to turnaround the necessary repair work in under an hour from instruction! All the team were exemplary.

M. M.

Went in for a service and MOT. My car was ready faster than expected and got a complimentary wash. Friendly and helpfull staff.

R. D.

Excellent professional staff especially our salesman Ellis Herbert when we purchased our CX-5 yesterday. Highly recommend.

H. 1.

Azharul and John (Lau) were great from start to finish. They made the whole car buying process simple and kept me informed. Thanks guys!

G. T.

Did everything they said they would do and communication was first class from Aja.Pleasent experience all round.

T. K.

Very friendly with helpful advice.

G. S.

Really good experience from this dealer done everything they said they would. Wouldn't hesitate to use again. Thanks again John Lau.

M. T.

Good service friendly staff and helpful when car problems need sorting - see John Lau and his colleagues you will be well looked after.

J. W.

Had a lovely experience buying a used Mazda 2 with the help of Aja and John. Highly recommended!

V. G.

Courteous, vary helpful and friendly staff

A. L.

Cannot fault the service received from both service and sales at Northampton Mazda! Would thoroughly recommend them and wouldn't go anywhere else :)

B. R.

I recently had a vehicle mot done at Northampton Mazda excellent and efficient process from start to finish will use them again

R. E.

I have bought several cars from this dealership and was very happy again in the way I was treated by all the people involved.

D. H.

Had excellent service from start to delivery of my vehicle. Hayden who helped me was very informative and helpful, also very patient.

I. D.

Great service throughout the sales process, all questions answered and a great car!

S. R.

We have received fantastic service from Mazda in Northampton. Friendly efficient staff and great coffee!!!

M. O.

5 star purchasing without a doubt! Staff were helpful, professional and very friendly. Will definitely be purchasing from here again 👍

E. L.

Service was brilliant, staff were really friendly and I absolutely love the car

J. C.

Comment: Both Anand and Aja were very pleasant and very professional and I would thoroughly recommend them both

P. B.

Very good experience. Very helpful and not pushy into buying a car. Very happy with the car and service

D. R.

Thank you for your usual excellent service on my Mazda CX5. Car was really clean on return

J. B.

Customer service ladies lovely & very helpful. Thank you Mazda for checking a minor fault at no charge.

K. P.

Great customer Service by all personnel. Would highly recommend Mazda at Northampton

M. Z.

Best place, I always get what I paid for. Car service and repairs are quick and in good prices. Also caffe.

A. B.

Comment: Staff looked after me from start to finish of buying my 6 Mazda. Thanks very much Anton

D. L.

Ellis was a great salesman... the flowers were an extra lovely little touch

c. f.

Amazing service and friendly staff. Thank you so much

S. P.

Went above and beyond to help very honest and very happy with the service

M. P.

Very helpful, very polite, not pushy and were offered refreshments throughout our stay, would highly recommend.

V. B.

Highly recommended myself and my parents have purchased here and we are all very pleased. Excellent service!

L. H.

Very good service from my initial look around to picking up my new vehicle. Highly recommended

K. P.

Great place to purchase a new or used vehicle. Good customer service and friendly staff.

N. T.

Comment: Only a routine 2 year service was required which seems to have been done efficiently and satisfactorily. I cannot make judgement further.

P. F.

Awesome service again at Mazda. They go above and beyond to help. Thank you

A. M.

Lovely staff, wonderful experience, very smooth service without any trouble. Will definitely recommend to others.

C. A.

Nice to have friendly, helpful, courteous and knowledgeable staff, and as an end result get the car (and colour) which I had been searching for.

A. G.

Always made welcome; and everyone is keen to ensure customer satisfaction.

A. B.

Completely satisfied with the service i received from Mazda Northampton

M. J.

Fantastic buying experience courtesy of Anand and Azharul - Thanks Guys!

S. P.

Replaced my wing mirror motor for free out of warranty great stuff

T. E.

Massively friendly staff and everything as you would expect from a top manufacturer.

S. H.

Most the staff were bloody awful but Anand was brilliant.

L. M.

Very helpful will return for a second look at Mazda CX 5.

A. B.

Not always had good customer service here, sometimes awful but for once had a pleasant experience.

c. g.

Fantastic people and good service I recommend this company than vauxhall anyday

A. C.

top service as a x JAG worker the service was top and had a after sales call thanx John 5*

L. W.

Great customer service, friendly and professional without being pushy.

J. R.

full professionalism. I was very pleasantly surprised by the service. very nice and helpful service.

I. M.

Fantastic turnaround and brilliantly organised (Covid safe).

v. C.

Excellent service

B. C.

Very good from start to finish. I love my new car.

L. H.

Would highly recommend, excellent customer service - helpful and informative!

J. W.

Very helpful and friendly, good customer service,would definitely recommend

C. B.

Great service and attention to my needs.

M. C.

Had a very pleasant experience with Aja and Perry

A. B.

Dave in the service department is exceptionally helpful and friendly.

C. J.

Excellent staff, brilliant customer experience, would recommend to everyone

M. C.

Excellent service at Mazda. First class!

G. R.

friendly efficient staff. relaxed non pushy sales staff.

J. S.

Great service lovely coffee! Friendly and helpful

W. P.

Good service. Safe environment.

W. K.

Car in for mot very good service

L. F.

Very helpful and fab service thank you

S. C.

Really prompt on reminding me and great customer management throughout the day.

J. a.

Job well done. So far no issues.

S. T.

Excellent customer service from start to finish.

m. K.

This was an improved service experience this year. Thank you.

C. P.

Good service and look over of my car.

M. M.

Very good servise, friendly staff

C. D. F.

Very good experience, well looked after

s. m.

First time visit,and was very please with the service .

S. W.

They never have the car we want to look at!

W. S. J.

Very good service!

S. H.

All ok

S. B.

Comment: Paperwork completed in 50 minutes

G. G.

Very polite and helpful staff

J. L.

Very nice people.

M. G.

Great service

R. W.

Good service all round

N. P.

Helpfull and professional service

D. L.

Always very helpful

K. P.

Great service as usual

G. R.

Friendly service staff

J. P.

Really helpful staff

D. G.

Great

R. R.

Really good service

E. W.

Ok to deliver to.

p. k.

Super shops

G. P. &. S. P.

Great service. The appointment we made was on time and the work completed when they said it would be. Thank you!

A. G.

D. L.

T. M.

G. T.

G. W.

G. B.

D. C.

G. S.

Contact

Photos