Reviews of Group 1 Volkswagen Norwich. (Car Dealer) in Norwich (Norfolk).
Group 1 Volkswagen Norwich
Robinsons Volkswagen, Norwich NR2 4LX, United Kingdom
Description
Information of Group 1 Volkswagen Norwich, Car dealer in Norwich (Norfolk)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Group 1 Volkswagen Norwich
Sunday
11am–4pm
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
9am–5pm
Popular times
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Reviews of Group 1 Volkswagen Norwich
a. d.
Third visit, Great service, Chloe in service reception was friendly informative and helpful, confirming my booking, booking me in and explained work carried out, prices are reasonable better than I expected from a main dealer. keep up the good work. Oh car looked lovely and clean thank you
D. W.
8/12/22, edit:
To their credit, VW did get back to me and were able to supply the part I needed. It seems my message got lost in their system. I have amended the score accordingly.
Another large organisation that ignores messages. I could not find a proper email address for VW Norwich, so I used the online form on 30 October (always a recipe for no hope) to ask about a minor spare part. I got an auto reply from a no reply email. After no response I replied to no reply email in the forlorn hope it may get through. Well, it didn’t bounce back, but as of today 18 November, 19 days after the original enquiry, still no contact. It smacks of utter contempt.
S. W.
After waiting 20 minutes after my booking in time I was told there was no courtesy car even though I booked one. I was told someone would take me home in 5 minutes. After 15 minutes I managed to find someone to take me home. Later I was telephoned and told a driver would be with me within an hour to collect me. After an hour no driver so rang up. Told I was not told he would be with me in an hour and he was just leaving! Shambolic and completely unprofessional company.
j. b.
Had a free general health check on my VW Move UP. Service was excellent and Rosy and all the team were really helpful and even washed and hoovered my car. I am very pleased with the quality of service. Thank you Robinsons VW.
C. S.
Pre booked courtesy car while our car was being serviced and mot’d, called 2 days beforehand to confirm all was ok, all was ok. Arrived at dealership at 08.30 as requested………….no courtesy car available! Driver had to take me home and collect me when car was ready. Luckily didn’t need a car during the day!
Was offered a free car courtesy wash this also did not happen!
On the good side the car was serviced and MOT’d ok.
B. J.
Delighted with our purchase of a Golf Mk8 today. We have been dealing with Vanessa for the last week, and we have been very happy with her excellent customer service!!
A. G.
Customer service here is brilliant. Went to have a look at a car and yes ended up buying it but not pushy but knew their stuff
R. K.
Recently purchased my VW Polo R line from VW Norwich. The sales colleague Ovidija did go over and above my expectations. I can say that having purchased 18 approved used VWs before; the experience this time has been excellent; so much so that I have asked her to find me another car, because I am confident that my next car will be delivered to my doorstep 150 miles away and everything will be flawless as before. Thank you VW Norwich.
J. G.
Clare Palmer is outstanding and an excellent ambassador for VW in Norwich. She is polished and professional, positive and reassuring. A first rate experience and I would encourage Robinsons to get more women on the team. Taking your car for a service has always felt like stepping into a make world but this was a new and excellent experience. Bravo Clare you are a brilliant ambassador for the company you work for !
T. D.
Very easy operation, polite, efficient reception staff with a quick check in, fast processing and decent loan car. Explanation of what was going to be undertaken (and expected upfront charges that would be incurred) and if I had anything else to add. Great complimentary wash and vacuum of car. Timely text message to say work was complete and car was ready to collect. This was my first use of the recent "All In" service that VW recently offered. So far, so good!
O. C.
Just purchased my first electric vehicle from Robinsons VW and absolutely love it! Massive thank you to Ginny for the amazing service and going the extra mile to make sure I got everything I needed. Also had the pleasure speaking with David, Liam and Kieran who answered numerous questions! Very helpful, cheers guys!
T.
Generally had good experiences at norwich but just lately trying to get a call back from someone just to tell me a price for some work seems impossible. They answer the phone and then the lines I get once ive asked are we will call you back or we'll pass a message to our service department, both just don't happen. I also find that only one person knows the thing that Im asking and there on break or not in, just makes me not want to bother and go somewhere else.
j. s.
Have bought 2 cars from here
Both have been a positive experience
Harry the sales very helpful and great to deal with 🙂
P. a. N. G.
We booked our vehicle in for a service on the 08-02-2022. They collected the vehicle as agreed, keep us informed and even sent a video of the vehicle having a health check. The vehicle had been washed before being returned to us.
Absolutely excellent service. Would highly recommend them.
C. W.
Excellent service!
Vanessa was amazing, super helpful and genuinely the nicest person I have met in the Auto industry
If you want to buy a Golf she's the first person you should go to
R. H.
A great experience again from VW, the lady I dealt with Clare was lovely. My car received a complimentary valet (supposed to be a wash and hoover, however it wasn’t hoovered though and washed only. This is the second time it has been offered and the car wasn’t hoovered, maybe need to look into that). Otherwise can’t fault the service thank you.
M.
The service was excellent. Rosey Daniels provided a first class experience showing knowledge about the service process. In particular she explained about the brake system. I will definitely be using Robinson in Norwich again.
A. D.
Exceptional customer service was what brought us to this VW garage in Norwich (from Cambridge), we didn't regret it a single bit. We were picked up from the train station and given the best deal you can imagine on a new car. What a beautiful car it is too!
R. S.
Recently purchased my VW Golf here. I went in uncertain but the enthusiasm and professionalism of our salesperson Vanessa resulted in me driving away with the car that suits my needs perfectly a few days later. Highly recommend this garage. Felt valued and respected as a customer.
s. d.
Booking my car in for pre MOT check was easy. On arrival the staff were very friendly and helpful and I am very pleased with the customer service provided.
T. B.
I recently found myself at Robinsons Volkswagen Norwich after unfortunately being let down by another dealership (not local). My experience from start-to-finish was faultless, I would like to wholeheartedly commend the level of professionalism and friendliness from all members of the team.
A massive thank you to Gintaras and Harry (apologies, another gent assisted - but I cannot recall his name). I could not recommend my experience or vehicle purchase any higher. Thank you!
B. C.
I received excellent service from Robinson's in Norwich yesterday during for my MOT. The car was ready exactly on time and was beautifully cleaned inside and out. Very professional and friendly.
B. B.
I would of gave 5 stars but I was abit shocked that they took it upon themselves to clean my car without even asking me, to which I would of said no as I had already had it cleaned day before. So didn’t need doing my seat was pumped right up!! Some one must be very small. I’m on 5 ft 8 and I couldn’t get in. At least put it back down to roughly where it was! I found that abit of a pee take tbh
A. D.
Excellent service ...I recently purchased a VW Polo via Robinsons, Zak was excellent throughout the process, everything was taken care of and Zak even came in on his day off to hand over the vehicle to me personally!
Extremely happy with the vehicle and the professional service.
G. S.
Good simple service, only complaint is the Courtesy car was munged up with something by the previous user, hand break and gear stick was covered in something sticky, the window screen was filthy with small child like hand prints and a used wet nappy under the passenger seat and a child's hat in the front passenger door pocket, took me 10 mins to clean up apart from that nothing else yet have still hardly driven the car
A. I.
Fab experience. We live a long way from Norwich so couldn’t see the car before we bought it. Gintaras made this possible, calmly supporting us through the process and reassuring us all the way. Nothing was too much trouble. We’ve had mixed experiences of VW dealerships over the years but we’d buy another car from Robinson’s in a heartbeat. The used car was delivered in brilliant condition, exactly as described, and it’s running really well. We’re very happy customers.
R. H.
Clean and bright showroom with knowledgeable and friendly staff. Large parking area makes this dealership easy to access. VW have been shamed into cleaning up their products, so they have now released some great EV's.
c. d.
We took my wife's golf in for its first service last week. The actual service seems to have been completed well, just a bit disappointed that after being called to check that we wanted the car washed, and that if we did we would need to pick the car up 2 hours later than we would have done which agreed would be OK. When we went to pick the car up it had not been washed, apparently there was someone else with the same surname and they washed the wrong car. We know it is nothing particularly to worry about, but as the wash is built into the cost of the service just a bit disappointing. They said they would look into what went wrong and get back to us, have not heard a thing. Just an offer of a car wash voucher would have been nice, but hey ho.
Aside from that, no complaints.
A. M.
My VW Passat Estate was booked in at Volkswagon Norwich for an MOT.
I was charged £54 for the MOT.
A few days later my wife's car was booked into our local garage for an MOT.
She was charged £35 for the MOT.
The MOT was carried out to the same legal requirements at each garage.
Why the £19 extra charge for the similar job?
A. S.
MOT carried out satisfactorily and health check sent to my phone for inspection. Treated with politeness at the reception desk, all good.
M. C.
Excellent service. There was an issue which was speedily and efficiently resolved by Jon who went that extra mile to ensure my confidence in the work done. Thank you.
R. H.
Great service, but ridiculous prices. MOT is the only time I take my VW there, as my local specialist is dramatically less expensive.
S. M.
Great customer service, really good job getting the Cambelt changed and they didn't carry out work that I had originally asked for but ended up not being required. They kept me informed throughout. Yes it'll be slightly more expensive than other local garages but, in my experience, is well worth it.
E. B.
Friendly staff who were more than happy to help. Easy processes and I was kept updated throughout :)
c. E.
Robinsons VW in Norwich corrected the water reservoir problem (water not reaching the windscreen to clean with wipers) with min fuss and speedy fix.
Thank you also for the courtesy car and car health check up.
L. B.
I've always had 1st class service from these guys and today was no exception, Adam, Jon & Tony know their stuff and looked after me and my pride and joy perfectly. Completed much earlier than expected too! Keep up the good work.
p. t.
2nd service on the car, dealt with by Claire and she was very helpful getting the car done quickly as we were waiting rather than going home. I would have put 5 stars but they didn't replace the rear wiper blade although I had pointed it out to them.
O. P.
Robinsons Volkswagen Cars Norwich had the best price for the car I wanted to buy, and despite the lockdown, were able to help me complete the purchase. I am overall happy with the service provided. What could be better is a bit more clarity on who to contact in which case (I went through a number of people and wasn't always sure of the difference of their roles). I would also say the initial response time could have been better. If I didn't put my eye on the specific car, I might have gone elsewhere.
There was also a minor confusion on the bits and bobs included, like floor mats. That would not have changed my decision to purchase the car, but I may have obtained all the necessities not included in advance.
Overall, I would recommend to my friends and family due to the friendliness and helpfulness of staff and a good price.
A. G.
Modern, clean and pleasant environment to purchase a car (new or used). Ask for Zak he's your guy when it comes to buying a new VW. Thank you for your help and professionalism. 😁
J. W.
I'd endorse Robinsons Volkswagen Cars Norwich because Keith Nicol was very professional, he was a good listener, he was not pushy in the slightest and he found me the ideal car within the budget I could afford. Volkswagen cars are exceptionally high quality performing cars and Robinsons Volkswagen Cars Norwich made the whole process of buying a quality used car quick & easy. Thank you 😊
D. M.
I recently bought a passat from this dealer. Overall, no issues. Professional and courteous staff (Taxi from the station, coffee and flowers for my wife -so, fairly decent). I'm also happy with the car. I would have liked a bit more fuel as a goodwill gesture because I did have a five hour journey to pick the car up. I asked if the car could be delivered. No. I asked for a tank of fuel. No. Not all your customers are local.
M. G.
Great dealership with large showroom and big 'pre-loved' stock on forecourt. Full servicing department, super helpful staff and servicing team.
In the current climate they have full precautions in place. With one way systems and supplying antibacterial gel etc on entry. I've been in a number of time since they reopened and the precautions have been in place since day of reopening making you feel very safe.
Reception staff sit well back from the desk and wear a "face shield" which is so nice, as means their faces are not covered so feeling more natural whilst being safe.
Staff correctly don't need to wear face masks whilst working and interacting with each other, but ensure they are always used if talking with a customer.
Size of showroom means easy to keep distance and still function.
R. A. P.
Had my MOT carried out first thing without delay. The health check video serves as a useful reminder for tyres/brake wear. The Showroom is in lockdown and all the staff are very careful to operate the service operation safely for Customers. Taking me to my car post MOT and wiping down door handles and steering wheel was thoughtful, so thank you Rosie.
S. B.
With the current global situation it has been hard to get my car serviced and MOT'd. (overdue) after having it rescheduled a few times (obviously no issue. This process was also spot on) Robinson's opened yesterday on limited staff and a strict social distancing policy. My car was collected from my home address, the work was carried out and my car dropped back to me. this service was smooth and spot on with the situation as it is. This was very well planned out thank you.
R. I.
I will start by mentioning that I'm probably one of those very exigent customers, who will always ask questions, and will always need to know what's happening with and to their car, and sometimes must be quite difficult for those who are dealing with me. But after many experiences for almost 3 years at Robinson's Volkswagen, I can definitely say that it's a lovely place, where I had excellent experiences and no matter how difficult the situation was, we always found a way forward. I never bought a car from them unfortunately, so I cannot comment about this. I dealt mostly with the service department which is fantastic. I cannot find proper words to show my gratitude to Anthony M (service advisor) who just masters the knowledge and has excellent communication skills. Also there's Leon (service advisor) which again is a very fine gentleman who knows his job. And there are others who I'm sure are part of an excellent team, but I mostly dealt with Anthony and Leon for the last year.
Paul Bell (the service manager) was always so kind, patient and helpful.
There's also Ben (one of the technicians I had the pleasure to deal with) a very skilled young man, who knows his job and will go to that extent where he will make you feel reassured and comfortable ( especially when there are awkward issues with your car).
I must not forget Stuart A from the parts department, who will always find the right part required and will do it in a very efficient way.
The reception is also kind and helpful. Spending in the waiting area many happy hours over the years, waiting for my car to be investigated or repaired, or improved, I was always made to feel very welcomed and valued.
Thank you all for all your hard work, and for being there for us. It's not always easy to satisfy everyone everytime (especially customers like me), but you always found a way to be helpful. Well done.
L. S.
Brilliant service - efficient diagnosis and rectification of a fault all under warranty. Great finishing touches such as the complimentary wash and vac, and the lift to/from the garage (in my case to/from work) very convenient and saved a 30 minute walk each way. Friendly team and great service - would recommend!
M. R.
Everything was first class, all Covid regulations filled to the later, staff social distanced,reported fault on my T cross was dealt with in helpful and professional manner very satisfied. I give it 4 stars. Thank you
S. M.
Really high quality customer service. Thought there was an issue with my car they carried out full health for free!!!! Collected and dropped of the car. Amazing service and great prices. Cant fault.
B. H.
Service experience was brilliant, very professional staff and also very caring about me working on the day of my service. Accommodated to my needs greatly. Car was very clean after service from my complimentary wash & vac. Will 100% be using Robinsons for my next service & MOT, online booking system has been a great addition to their overall service.
c. h.
Helpful staff. Car was serviced and M.O.T. Booking appointment was made with no trouble. Thank all at Norwich branch
B. S.
Great experience from Their brand manager, couldn't be more helpful. Unfortunately the car I was interested in sold before I could make the purchase. However, excellent service all round and support even though I bought a car elsewhere with the correct spec.
B. B.
They managed to speak to us and help even though they had a really tight schedule of appointments all day, we hadn't booked one. Great service!
A. W.
Very busy but professional and polite.
J.
Came in on Saturday and was looking to sit in one of the Passats you had outside. I looked around and found Steve who was very helpful and approachable. He went and found the keys for it and explained to us about the car while my hubby went over it to make sure it ticked all the boxes we needed. He brought us back inside as it was cold and started to take our details and was checking out all the buying options available to my husband with part ex etc. He even chatted away to our daughter who felt more comfortable and at ease. He was absolutely fantastic and very very helpful. He gave us all our options and asked every question both of us gave him in a very polite and professional manner. We were both so impressed with him, we are now sorting out finances to return shortly in between work, to buy a car from him! And he was a newbie who hadn’t been there long! We had a bad start to the morning car shopping and this man made it much better. Very impressed Steve and see you soon! Well done VW
r. b.
Great cars! Shame about their coffee 😢
K. B.
Excellent
Polite friendly staff, going out of their way to ensure everything went smoothly for me
Thank you Clare
B. S.
Always get a good service here and have been going for many years. I find the pricing is competitive for vw parts and they are pretty communicative for their part.
D. L.
I'd definitely recommend Robinsons Volkswagen Cars Norwich because I saw car I wanted at a different branch. I rang up about it only to find it had been sold. Dealer rang back to tell me Norwich branch was getting another exact same car in so I reserved that. Couldn't fault service from staff
A. T.
We dropped in to look at a car and had fantastic service. There was absolutely no hard sell, just great advice and lots of time to think. We ended up buying a new car due to the offers available.
A. J.
Brake bulb replacement
Saturday morning and my daughter was having a flap that a brake lamp had failed in her Mk5 Golf. I had no tools available so we called into Robinsons. Stuart Avery replaced the bulb straight away. Polite, efficient service. Much appreciated.
B.
Good stock of used cars.
V. S.
Just bought a second hand car from vw Norwich Car was imaculate, staff very friendly and helpful, nothing was too much trouble, customer service and hand over excellent, thanks Ginny.
W. W. T.
Now Holdens Kia, with a good selection of new and used cars. Plenty of customer parking.
M. F.
The experience at Robinsons Volkswagen Cars Norwich was fantastic because they had the best value for the car concerned. Sales process was aided by them being completely engaged and helpful, particularly Ovidija Limanauskaite.
D. G.
Excellent friendly service. No effort spared to make my purchase go smoothly.
N. R.
You get what you pay for, is it's not cheap. If you like to have this service with a list afterwards you come to the right place. The service is good mechanics do the job what you expect them to do. I know these days they don't pull apart and fix they just replace.. the layout of their premises it is acquired taste. Bit too clinical for me. But what do I know .
A. S.
Robinsons went through a bad patch a few years ago, the drop in customer service quality was noticeable. However they've come out the other end of it and are once again a pleasure to deal with. Positive experience today.
G. F.
Fab customer service, all my questions were answered and the staff very enthusiastic and friendly !
S. C.
Took my care in for its MOT .excellent service as usual. Washed and hovered my car FOC. Wanted some advise about up grading my car and they were so helpful not pushy at all and gave me a Lot of advise.
J. W.
Very friendly staff with some good deals to be had, wide selection of vehicles to view and test drive.
J. W.
Great showroom and knowledgeable sales team. Matt as Motability Salesperson obviously knows the scheme very well and leaves one confident that their forthcoming purchase will proceed smoothly and timely.
L. Y.
I took my car for a service and to diagnose and fix an electrical fault.
Robinsons Volkswagen Cars found a puncture in the drivers side front wheel and repaired it but couldn't find out what the electrical fault was or fix it and still charged me £60.
The total cost of the failed electrical fault diagnosis, service and puncture repair was £246.20, not that cheap but they are the main Norwich Volkswagen dealer so it is to be expected I suppose.
I have shopped around since then and found several more competitively priced garage repairers that I have used for more costly repair work.
P. B.
Good job Robinsons Volkswagen hence 5 stars. I visited dealership to order new number plates and I am very happy with received service.
I. H.
Rosie was very professional, pleasant and made the whole experience better.
T. B.
Very good. Attentative staff, far removed from the stereotypical car salesman. I was made to feel important and all my questions and queries dealt with efficiently and effectively. Look forward to doing some business with them.
N. A.
Bought my last car from here. Alastair was super helpful and professional. Would definitely purchase from here again!
D. W.
Quick polite and efficient.Sorted my warranty issue in no time. Best of all, they didn't profit from selling me the van in the first place!
P. A.
Fabulous cars, well presented. I find the staff at this establishment are quality, fabulous helpful people selling a quality product. Pure class and professional. 10 out of 10.
w. y.
We're is my free b7
M. G.
Very good service , wouldn't go anywhere else for a new car.
E. C.
Got my car from here, Liam was helpful, professional and polite. Getting my car was made easy and quick. 👍
R. R.
Excellent friendly service. Thank you very much!
J. d. K. (.
Very friendly staff Keith Nicol helped me find the car I wanted and made sure that I am happy with my VW
P. W.
The experience at Robinsons Volkswagen Cars Norwich was great because it was an easy process and I was kept up to date on what was happening
D. P.
They fitted us in because of a nail in the tyre. Everyone was very helpful.
j. h.
I think they have made an effort recently to improve their poor customer rapport - way to go yet but it's a start.
M. W.
Fantastic Service Daryl Burdett A Top Bloke. Made it an absolute delight to buy a Car 🚗 from Volkswagen.
J. W.
Always friendly and efficient service.
Helpful and accommodating.
M. D.
Had new windscreen wipers fitted done in 5mins took the old one away
Y. P.
Robinsons VW must have some of the best staff in the motoring trade. Helpful, knowledgeable and a great cuppa while you wait.
A. M.
Had the fault dealt with and found they were very helpful.
S. F.
Swift and courteous staff, everything you'd expect of a VW dealership.
D. M.
Bought a new car here and the service recieved is 2nd to none. Absolute perfect experience
N. K.
My problem has been sorted out . The staff who was dealing with me was very polite I also can give him five star.
C. S. M.
Called yesterday for advice a breakdown although I couldn't help straight away iprompt with call back and offered booking to help solve after we had had similar problems in December when nothing was found courteous service and car cleaned on that occasion
L. G.
Your prices are high. Maybe worth consideration I can have this next door for the same price as your passat
D. W.
Just bought a new car, excellent service
m. y.
Very friendly staff nice place to visit esp if looking for new car.
F. C.
Very good service friendly staff and helpful not pushy brilliant place nice cars too
P.
Very good staff and warranty work etc carried out to high level.
Car also cleaned inside and out
P. S.
Modern look and upbeat service.Communication could be better but upfront prices and detailed reports give confidence.
M. R.
Very good and friendly salon service, Lion, Anthony, Trevor, Michael, David and I hope many many more, always ready to help. Thank you!
B. L.
Nice and modern, always good place to come and visit for Volkswagens unfortunately to the staff could be a little more attentive and treat things a little more seriously.
M. W.
Best customer service from a car dealership. Staff all very friendly and cant do enough for you.
D. H.
Helpful staff for my cars servicing. I haven't bought a car from them though so I can't comment on the sales side.
A. T.
Nice selection of cars unfortunately the one we liked had just been sold.
K. F.
Robinsons Volkswagen Cars Norwich were great to deal with, very professional and helpful.
D. S.
Beautiful large selection. The ID3 looks fantastic and the cars are to an excellent standard
N.
Great service and happy to price match, car ordered and dealt with in a very professional manner.
P. S.
Very good customer service, Tony at the service desk is super helpful and make you feel very well looked after.
H. T.
Excellent in all respects.
M. L.
Very good customer service every time I come here.
N. B.
Excellent customer service, good selection of cars. Great sales and service team.
V. O.
Fantastic service today. Lovely waiting area. Quick turnaround. Thank you.
T. C.
Such a nice place to buy cars, building is very futuristic and the staff are very helpful
K. P.
Very polite staff and it is clean in there with the codvio going on it is very safe
M. M.
I am interested in the vw tiguan allspace went with my wife to see what she thought of it. Car not there to view. Not impressed
k. f.
Friendly and very helpful
D. S.
First class...Sales very professional and attentive. Would definitely recommend to anyone..
P. A.
Good efficient service - as usual.
J. M.
A good place to get a car. Man in workshop good but service reception could be better
J. K.
Very nice, helpful staff, superb service, always go the extra mile.
D. H.
Service a very high standard, Great staff in service department and sales
P. S. (.
Fantastic customer service, not pushy no misleading sales talk great after service
N. D. K.
Very clean and tidy place. Great costumer service
S. W.
Very safe and professional attitude during the pandemic.
R. C.
Very polite and friendly staff. First class service.
F. G.
I purchased a new car and the service I received was excellent
K. C.
Only a telephone call about a spate part but they were efficient and courteous
L. H.
Delivered on my expectations. Customer friendly.....and professional.
r. s.
Keith is very good at his job I'm a very difficult customer
I. P.
Great staff, they know their stuff, but unable to help on this visit.
D. G.
Helpful and friendly sales people.
H. S.
Great service as usual, thank you very much
D. T.
Good variety
E. P.
Good customer service, but its hard to locate the reception.
C. S.
Helpful, friendly and efficient
s. w.
Yeah good place friendly staff not very pusheen either
J. S.
Very helpful staff, well set out showroom
S. K.
Dies what you expect from a VW garage...... sells (and services) VW cars!
S. C.
Understaffed and didn't answer the phone
J. T.
Excellent and friendly service
T. H.
All sorted and done, with a very professional attitude.
a. b.
The people at Robinsons vw are the best allways helpful and friendly
v. p.
Excellent in all respects......
W. g. G.
Not bad better than coopers bmw lol
M. B.
Very friendly staff well worth a visit
C. G.
Sorted my car out swiftly very good
N. B.
Nice showroom was seen promptly
J. T.
Pleasant sales team and good range.
B. R.
First class service all aspects
M. S.
VW Van's are as good as it gets
J. Y.
Very helpful as always
T. C.
First class service first-class Staff
B. J.
Efficient and staff are willing to please...
B. J.
Excellent service and great experience
J.
Always a great service here
D. H.
Ok but not much service
B. B.
Great service and excellent help
M. W.
Expensive and don't move much on price
B. C.
First class service manager.
R. W.
Good service
K. H.
Friendly, clean, car park a maze!
E. R.
Great people and great service.
N. S.
Didn't have the car I was looking for
L. L.
Nice & helpful team
A. H.
Very helpful but very expensive.
S. S.
Just ok
N. L.
Informed courteous staff.
W. W.
Amazing help for disabled
P. H.
Nice friendly staff
C. M.
Very good service
J. A.
Great service
P. W.
Excellent as usual.
M. H.
Great service!
k. s.
Ben the machine is top
P. D.
Staff are great
D. F.
Awesome service
V. B.
Very helpful
P.
great service
A. K.
Very helpful
P. W.
Helpful
r. a.
Good
R. B.
MOT and service yesterday
Would recommend
Update
12 Dec 2022
Golf in for mot dsg service and minor service,new owners.
Had minor issue as sometimes happens!
Immediately resolved in a proffesional Manor!!!
Thank you!!!!!
Happy xmas
A. M.
(Translated) beautiful
(Original)
جميل
f.
G. W.
M. S.
D. H.