Reviews of SAGA Truck and Van - Mercedes-Benz Norwich. (Car Dealer) in Norwich (Norfolk).

SAGA Truck and Van - Mercedes-Benz Norwich

165 Reviews

9 Comments

Car dealer

Mercedes-Benz dealer

Truck dealer

Airport Industrial Estate, 39 Hurricane Way, Norwich NR6 6HE

Description

Information of SAGA Truck and Van - Mercedes-Benz Norwich, Car dealer in Norwich (Norfolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of SAGA Truck and Van - Mercedes-Benz Norwich

Popular times

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Reviews of SAGA Truck and Van - Mercedes-Benz Norwich

P. S.

Dealing with David W to buy a new van has been a dream. He was incredibly patient with changes to the spec, kept me informed at all times, applied no pressure in buying anything I didn't want and just generally gave exemplary service that made dealing with Motus a first class experience. Thanks to David for such an excellent experience!

J. H.

Thank you for your continued outstanding service, parts and repairs. Highly recommended. 👍

J. H.

18 Mercedes sprinters in our fleet and regardless of the problems, they have never let us down, mobile breakdown, parts & servicing we have been served by all and the team are second to none, highly recommended. Today we had a breakdown and the mechanic was onsite within the hour. 👍

C. H.

Many thanks Lee for all your hard work in getting the van to us. We are very pleased with it. Excellent service. DGH Contractors Ltd Weston-super-Mare

S. K.

After much Trawling, disappointment and poor customer service, I finally found the perfect van at a price that seemed too good to be true. I submitted my enquiry that evening in hope. Early the next day, I was contacted by David Wooldridge, of Orwell Truck & Van. Put simply, what a man. So polite and attentive, no hard sell and nothing too much of an issue. I'd lost hope in part exchange of my existing vehicle, as previous salesmen had not seemed interested. However, David not only arranged the part exchange and settlement of my existing finance, but made the whole process stress free. The HP was arranged on the new vehicle, and was even more competitive than expected due to the reasonable PX price offered on my existing vehicle, and the fact that Mercedes Benz finance contributed an extra £1000 for me! The transaction and swap/collection was all arranged and went as smoothly as I could of hoped for, due to David's exceptional organisation and the knowledge and professionalism of Kevin, David's colleague. I'm in the new vehicle now, and I love it! No nasty surprises etc. I would highly recommend Orwell Truck & Van to anyone in the market for a new Van or Tourer. David is an absolute credit to this organisation. Thank you! Simon

J. F.

We had a problem with our sprinter based motorhome which is only four months old. The issue was very complicated to sort out. We cannot thank the service manager Mr Crowther enough for his dogged determination to get this sorted for us under warranty. The service technician, Jason, worked miracles technically to sort it. Both these two people and the wider staff team have a fantastic customer service attitude. I have no hesitation in recommending this company. August 2022 we had our first service very smoothly executed. Ashleigh noticed a minor oversight and promptly corrected it. Also we learnt more about our campervan suspension set up then we had found out in the previous two years. The customer service is first class, thanks to all concerned

J. B.

Recently bought a Sprinter van from Orwell, David was great, very easy to deal no hard sale at all. I got to view the prepped waiting van and had a deal sorted all within half an hour or so and couldn't be happier with the van and service from David & Orwell.

T. F.

Fast and helpful but stores forgot to order parts . costing £25.000 in down time.

B. T.

Great service,polite and friendly staff 👍

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