Reviews of Norwich Audi. (Car Dealer) in Norwich (Norfolk).

Norwich Audi

435 Reviews

203 Comments

Car dealer

Audi dealer

Meridian Business Park, Meridian Way, Norwich NR7 0TA, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Norwich Audi, Car dealer in Norwich (Norfolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Norwich Audi

Sunday

10am–4pm

Monday

8am–6:30pm

Tuesday

8am–6:30pm

Wednesday

8am–6:30pm

Thursday

8am–6:30pm

Friday

8am–6:30pm

Saturday

8:30am–5pm

Popular times

Sunday

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Monday

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Tuesday

8
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Wednesday

8
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Thursday

8
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Friday

8
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Saturday

10
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Reviews of Norwich Audi

D. L.

I cannot fault my dealings with Norwich Audi last week. My car was in for an MOT and some minor work - I was dealt with in a friendly and professional manner by Emma - provided with a courtesy car and informed when my car was ready for collection. A relatively minor issue is outstanding under warranty and this has been booked in at a time to suit me. I am very satisfied with my experience.

a. k.

What amazing customer service. I've had problems with the tyre pressures on my Q5. Tried to sort it myself but with no luck. Popped into Audi Norwich this morning with no appointment. Was greeted by Michelle immediately and she put my mind at rest. She sat me down had a lovely coffee and in a flash Stuart gave me my keys back, job done. What grist service. Many many thanks

B. J.

Absolutely outstanding, we were dealt with by Jacob who was brilliant. He understood our needs and didn't try to push anything on us that he knew we didn't need. He was very polite and approachable doing all he could to accommodate us. He had answers to all our questions about the new Q4 etron and if he didn't I'm sure he would do all he could to find out. Overall a great experience and I can whole heartedly recommend Norwich Audi and Jacob to anyone looking at buying a new car.

S. H.

What a fantastic service, five stars is not enough. Right from day one they have been super helpful. All Audi main dealers are not created equal and I've been let down massively by others, so thanks to Audi Norwich and in particular Emma! They also fixed the problem with the radio that the other main dealers said they couldn't be done without an update from Audi HQ. Utter rubbish as it turns out!

K. C.

Had a great morning buying an electric car from Jacob. What a great guy, informative , friendly, easy to ask questions of. Perfect keep up the good work Jacob!! Thank you!

t. d.

My air condenser and radiator both needed replacing after I hit a badger which damaged the front of my car. Sean Sandal dealt with my case, he was professional and attentive all they way through the process of dealing with my insurance company. I would highly recommend anyone to use him. He went above and beyond to ensure a swift repair to my car, keeping me updated every step of the way.

m. W.

My Audi Q2 faults were fixed . However my car was under warranty audi did not go out of there way to get me a car . My car was in audi for about 1/52 . I had to go to enterprise and hire a vehicle for my work as a community nurse . I am disappointed at the service as audi normally goes that extra mile . One good thing that came out of it was that a lady named Jess called-me to apologise and stated that audi should have sourced me a car especially as my car is under warranty . She said they would reimburse me my car rental

E. Q.

What a fabulous service... They sorted out my radio in record time after me trying to get it fixed at other places for a couple of months .. They were all very friendly and I had a lovely cup of coffee to boot.. Receptionist made me feel like an old friend.. Lovely experience still telling people about it.. Thank you very much.

J. H.

I went to Aldi Norwich today as my Audi A5 s got recalled for a problem with heating matrix. the team was very helpful the lady on reception and Emma who was dealing with me made me feel welcome start to finish even got a free check and car wash plenty of coffee. I was well looked after. Very happy 🙂

k. h.

I'd endorse Norwich Audi because I changed my mind on the vehicle I wanted after ordering it. The sales staff were very understanding and changed the order, getting me the right vehicle and delivering it to me within a couple of days.

j. q.

A thoroughly professional job at a very reasonable price, I couldn’t be more pleased. I have no hesitation in recommending Norwich Audi

K. A.

I’ve been taking my Audi here for service since I bought it in 2009, I’m really fussy about my car but these guys are so good I’ve never had a complaint, in fact they are one of the reasons I’ve kept the car so long. Thanks to everyone, especially Roxy who took care of everything as usual yesterday.

S. T.

From a service point of you they have always been excellent and very helpful. However I have had two negative experiences with the Norwich branch. First was when I was looking at buying a new car a couple of years ago. My wife and I were looking around the car we were interested in and a lady came over. Instead of asking if we needed any help she asked for our details just in case there was a fire alarm. Nobody else in the showroom got asked and I was left feeling embarrassed as I assume she felt we didn't belong there even though I already had an Audi. Needless to say I didn't buy from them and went and bought the car from another dealer. The other experience is when I went to sell my Audi. I received numerous letters from Robinsons saying they would be interested in buying my car. So, when it came to selling I thought I'd see what they thought it was worth. The person my enquiry was forwarded to simply said he didn't have a crystal ball...helpful.

J. J.

Norwich Audi were fantastic this week. Especially Jack T in the service department he was super helpful. Thanks Again!

P. S.

Very good friendly staff, very over worked rushing around trying to give the customer the service they deserve gone paperless so go on site to down load mot and service reports but can’t get anything great paperless start.

J. R.

Great service and fantastic cars.

J. M.

Norwich Audi staff were good because when the vehicle tyre was flat, they promptly rearranged a different test drive, phoned and gave us enough notice so that we didn't waste a journey. The replacement key was programmed whilst we were there. Salesperson was clean, polite, attentive. We are very happy with the new car - which has not been the case previously from a different make of car main dealership!

R. W.

Great professional service as you'd expect, from reception through to the under car video that's provided.

C. G.

Best Christmas present ever thank you Audi and Jordan I picked up my car on Christmas Eve ..very excited and it's amazing 🎄🎉🥰xx

C. W.

Been here for a few replacement parts on our audi. Really nice customer services and been the workshop have done the odd replacement for free. Worth giving the parts team a call and see if they will do a deal (discount), as this is sometimes cheaper than elsewhere for genuine parts.

I. R.

The experience at Norwich Audi was good because the salesperson made it so

m. t.

Super easy drop off and pick up, helpful, knowledgeable staff as always. Thank you

R. B.

Helpful looking at what we wanted to look at , just a bit low on stock at moment.

D. W.

Knowing I had a 5 hour round trip to collect my vehicle and an appointment at home early afternoon, Shaun made every effort to ensure that everything was prepared in advance of my arrival, and that the handover could take place quickly and efficiently.

K. G.

Friendly courteous staff with an easy booking in and out procedure.

G. L.

5 star cars in a 5 star centre of automotive excellence. The top notch staff at Robinson's know how to take care of you. Technologically evolving with the times. Audi has to be at the top of it's game.

A. H.

Excellent customer care and service given by Mike and his team here at Norwich Audi. Totally felt at home in this modern state-of-the-art showroom. Very highly recommended.

J. T.

We purchased an Audi used approved car from Norwich Audi this week. The service we received from start to finish was faultless. I was notified about a car that had just come in and was not yet on the website. Having expressed an interest in the car the process through to purchasing the car and driving it away was seamless and very professional. The salesman looking after us was Eliot and we could not fault his professionalism , care and help. He always returned calls, kept us in the loop, went through part-exchanging our car and all the paperwork and the car itself in a very professional way. It was a pleasure to have him work with us. He never rushed us and , more importantly, there was absolutely no hard sell at all. Had this been the case we would certainly not have made the 200 mile round trip in order to buy this car. Overall an excellent service and a very positive experience. Highly recommend.

A. P.

I was packing the family car for a trip in the Lake district with a 4 month old baby and realised on the morning of the day we were planned to leave we could not fit everything in! Looking for options I phoned the Audi garage and talked to Kevin from their parts team. He was able to find some demo roof bars and a new roofbox in 10mins and offered to help fit them that same morning. Kevin was able to fit the bars and roofbox in 15mins on site meaning I was able to get the car home to fit everything in which saved us a stressful start to the holiday! The roofbox / bars were provided at a fair price having build great quality not noticing any issues when driving with easy accessibility with the dual motioned hinge Kevin went beyond the call of duty to help us out when time mattered enabling us to have a great first holiday with our son :-) Would recommend for anyone looking for modifications / accessories for their Audi

J. H.

Had a fantastic Audi experience buying my first Audi from the dealership in Norwich. From the start, throughout and from driving my car away after completion. Myself and my family were always greeted with a warm welcome and the staff were highly accommodating. The salesman James who looked after me provided an outstanding service. James was always helpful with any queries I had. James was great with time keeping and I feel he ensured I had the full Audi experience and more. I will defiantly use him in the future. I would highly recommend buying from this dealership. Very happy customer!

C. M.

Fantastic, incredibly professional snd userfriendly as always. Many thanks

A. A.

Audi A3 bought from Norwich Audi literally saved mine and my wife life during a road accident where a reckless driver just hit my Audi from the front and ran away. I made the decision to buy Audi 3 months back after the wonderful visit to Norwitch Audi and the Sales persons over there. Highly recommende.

F. M.

What a fantastic experience! I picked up my new car at the week end and from the coffees on arrival to driving off was so relaxed. Excellent level of detail was provided regarding the car itself as well as all the after care back up. I am a devoted Audi driver and this is the place to buy your Audi.

D. S.

Excellent service. Matt who I had the pleasure of dealing with was helpful, knowledgeable and very friendly. Best of all though he was not your typical smarmy pushy salesman only telling me what I wanted hear. Will definitely be considering an Audi as my next purchase.

H. P.

My husband and I have just purchased an approved used Audi from the Norwich Showroom and we must say the experience from start to finish was second to none. Everyone member of staff we spoke to were extremely helpful and knowledgeable, and nothing was too much trouble. Special mention to Tim, Gareth and Nina, we are delighted with our new car, thank you.

S. G.

Bought my car from here and love it. Sales process very easy and when I had an issue took the car book and had it resolved in a day. A little frustrating when I returned to have my tyres changed. Was told I couldn't have a car as it would only take an hour or so. When I arrived my car was taken and they said there was something needing replacing on guarantee. The whole process took four hours, and I was two hours late for work. The staff were all very present if not maybe a little oblivious to the time I'd been waiting. Previous visits good. Most recent one, frustrating.

s. e.

Excellent no problem at friendly and polite

J. H.

I love the brand Audi and I am now on my fourth. The Norwich dealership is very professional and very welcoming at reception. My sales person Joey was very helpful throughout and giving best customer service. If you are looking at purchasing an Audi , go and see him. Overall I had a great time buying my new car

s. a.

I've had my first audi A1 for a month now and I'm delighted with the car. The buying experience was stress free at Norwich Audi. All staff were really friendly and helpful. Shaun Larkins who served us was absolutely fantastic: really helpful and friendly without being pushy, immediately addressed any minor problems or queries and kept in good communication throughout the process. My 3 year old used car was burnished to a sheen and immaculately turned out when I went to pick it up. Plus I got a gorgeous bouquet too which lasted three weeks. Just in terms of service alone I would not hesitate to recommend Norwich Audi and it will definately be my first port of call when I'm ready to purchase again. Thank you!

L. S.

Good service, would have scored 5 if the courtesy car was electric, now that is an eye opener

D. G.

Great customer experience, friendly staff.

N. C.

I very rarely leave feedback, but the service I receive from Norwich Audi has been second to none. I have an 11 year old car, I'm not the tidiest of people, but every time I go in I am made to feel welcome. Sean Sandell was polite, attentive and knowledgeable, he kept me informed of any problems with my car, managed to find me a superb courtesy car (oh the day I win the lottery) and even came in on his day off to see me away. Many thanks to all at Audi, Norwich

P. S.

Used Audi A4 Avant I purchased from Norwich Audi last week is a very nice car. The service I received on the day I took delivery of the car was very good. Customer facing staff at the dealership were friendly, professional and helpful. However, when driving the car back home the oil warning light came on and when checking the oil level it was very low! I asked the dealership to check how this could have happened when Audi are so keen to promote their 'Audi Approved' 149 checks. I received an apology from the sales person I had dealt with but I had hoped for a response from the Service Manager. Nothing, after waiting several days. Complacent at best.

s. k.

No pressure sale, got a fair trade in price. car was prepared to a high standard. Alex was a great salesman we travelled a fair distance for this car and it was better than described.

B. N.

From the moment we walked through the door we were very impressed with the customer service at Audi Norwich. We were looked after by Matthew Scriven who couldn't have done more for us or been more helpful and nothing was too much trouble. He met all our expectations including our budget and didn't try and sell what he wanted to increase his sales figures. Would definitely recommend a visit for a no pressure approach and would definitely ask for Matthew Scriven if you prefer to be treated like royalty.

K. K.

i enquired about a second band vehicle which i was looking to buy from a different garage. The car originally came from Audi Norwich. I spoke to Gareth from sales who was extremely helpful and answered all my questions. Many thanks

A. W.

I had an amazing customer experience with sales rep James Ulph, from the very start he was helpful and very informative. He helped me find the car i wanted, gave me lots of information and help along the way and everytime he could go out his way for me he would offer to do so. Extremely happy with the service provided and highly recommend asking for James if you want a car or any information about one.

D. U.

Great customer service buying my car, Tom in particular was very friendly and helpful. Highly recommend using Norwich Audi garage.

s. a.

Despite the difficulties caused by Covid-19, the test drive and purchase of my Audi approved allroad was organised by Robinsons extremely well, and I am very pleased with my car, especially as it has a two year warranty amongst other extra benefits.

D. R.

Was holidaying in Norfolk when a local pidgeon decided to take my wing mirror out. A call to Norwich Audi parts and services on Monday led to a return call from them on Wednesday morning to advise the new glass was on. On arrival reception were friendly. The chap from parts came down with part and invoice all ready to go. Ten minutes later it was fitted and I was on my way back to the coast. Outrageous main dealer pricing, obviously. But it’s a main dealer. You accept it or you don’t. You can’t knock a star off for that when it’s something we all should expect up front. Would definitely use again if I lived this way.

J. D.

Had some dash board faults , took it to the main dealer . Absolutely over the moon with the service . Video sent to me with diagnosis, nothing to hide service. Well done audi norwich

G. M.

I recently bought a car from this dealership, and I honestly can't think of anything negative to comment on. I have read some of the other reviews, and I see people mentioning 'I didn't get asked if I needed any help' or 'I waited ages for a salesperson to ask me'. I don't know if it's just me, but when I want help, I ask for it- I hate being constantly hassled if I'm just browsing. I was seen instantly by Adam (a really nice salesperson), and ended up buying the perfect car for myself on the same day (which I am dead chuffed with!!). The dealership is classy and has a relaxed environment. I also read reviews that the girls on reception were 'rude'- I got a warm welcome from them both times I approached the desk, and I thought they 'looked the part' in terms of a slightly upper class car dealership (maybe people are just jealous!!!). Overall, great experience. I will be returning for my MOTs/services too.

M. C.

I'm a first time user of an Audi dealership. Had my car booked in for the diesel emissions recall. Very good prompt collection from my work place. Excellent explanation from Jack Taylor who explained the jargon to me and kept me informed at all times. Will definitely book in for future work.

A. R.

Traveling to the Norfolk coast yesterday, a warning light came on in my Audi. Despite not being a customer of Audi Norwich, I went in and asked for assistance. During an obviously busy period, the service team were extremely helpful and the showroom staff made us very welcome. Problem solved, we were on our way with zero hassle. Thank you.

J. n. (.

Audi Norwich was the best shopping experience we have ever had and that was mostly down to Matthew Scriven. He met all our expectations including budget and we never once felt pressured. We would definitely recommend a visit if you're in the market for an Audi, and ask for Matthew Scriven if you want the same excellent service we received.

C. M.

I purchased my Audi A1 just over a week ago and have to say, the service I received on both visits was excellent. I was looked after by a guy called Adam Harrison who has a genuine love of cars, was very knowledge, friendly, helpful and polite throughout. Would definitely recommend and use again in the future.

P. W.

After a warning light appeared on my SQ5 I called Norwich Audi who promptly had it in for inspection. They found the fault quickly, (a heat sensor) which was then booked in and replaced under warranty the following week. The work was completed in the time they said and the car was returned to me valeted inside and out. I cannot fault the service I received from all staff especially Kerry Acheson, the service consultant who I delt with. Excellent.

B. T.

Excellent experience......... my car was booked in for the emissions software update which included a free car health check. After the work was completed they said that the car had passed the health check. I suspected a rear suspension issue they took the car back into the workshop and confirmed a problem. Martin, the Service Team Manager, apologised and insisted that they rectify the problem FREE of parts and labour charge. Didn't expect service like this I will use Robinsons of Norwich again.

Recently purchased the new A1 from Norwich Audi, very good sales from start to finish, answered every query I had without a problem and gave me a very good part exchange price for my previous car. Thanks Ovidija and Simon, I will definitely be back :)

A. G.

Was very convenient when I had issues with my Old Car. Used a few times for things from Head Light Bulbs to EGR Valves. The EGR valve was replaced under the trust building measures and there was not any issue, they arranged it all for me giving me confidence that everything was being done properly. Car was always returned cleaned inside and out. Only had a few issues, but only very small ones but could be worked upon - the biggest for me was when I asked about bringing my car down early and bringing the keys later, was told No Problem, but the security barrier was locked meaning I had a wasted journey. Something so simple as explaining it'd have been locked up could have saved a bit of hassle

J. B.

Very helpful salesman week had good knowledge of his product. Made looking for a car a pleasant and not stressful experience.

J. V.

The staff at Norwich Audi were good because of their professional manner, atmosphere and the cleanliness of the show room

S. g.

Mechanical things sometimes have issues, that's life. But Norwich Audi reacted to the issues beyond their control and brought the problems to a speedy resolution. Special thanks to Bradley, who truly understands the concept of Customer service.

M. S.

The team at Norwich Audi could not of been more helpful, I had a problem with my Q5 which I bought from another dealership. They kept me informed, dealt with some external issues and got the car back to me in good time. I would highly recommend them and thank them for all they did.

M. K.

I've never purchased a car from Audi itself but had to go here for a recent issue with my A5 (Due to Carshop misleading) and they were amazing. Always a very nice experience upon visiting and lovely staff.

D. D.

So my daughter wanted the new A1. Well what can I say, Gareth Woodgate has been fantastic with my daughter on her journey of purchasing a new car. He let her test drive a car with out anyone from Audi being in the car as she was very nervous. This made her mind up on what she wanted , so they worked through a deal which ended up with my daughter getting a better spec car at a fantastic price. Gareth was outstanding with his professionalism and how he dealt with my daughter. He is an asset to Audi and they should recognise how valuable he is to there business. My daughter collected her car today which was an amazing experience, especially in the way Audi get you to reveal your new car, she had the biggest smile on her face. The handover was very well delivered to my daughter and explained in depth everything about the car. She is one very happy Audi customer, thank you Gareth 👍🏻 I will be returning in the next couple of weeks to now also look at purchasing a car.

B. N.

From the moment we walked through the door we were very impressed with the customer service at Audi Norwich. We were looked after by Matthew Scriven who couldn't have done more for us or …

D. R.

Was holidaying in Norfolk when a local pidgeon decided to take my wing mirror out. …

A. W.

C. H.

Staff very helpful and friendly. My car was MOT'd promptly. Good show.

P. H.

Really impressed with the service I received while at the show room. Staff were all very helpful with any queries I had.

M. D.

Recently purchased an Audi s3 saloon. Had the pleasure of being looked after by Matt Scriven. From a customer point of view it was a brilliant experience and I am very happy with my purchase....cheers Matt.

S. g.

P. W.

After a warning light appeared on my SQ5 I called Norwich Audi who promptly had it in for inspection. They found the fault quickly, (a heat sensor) which was then booked in and …

M. D.

C. E.

Great selection of used Audi cars, lots of parking off road.

C. P.

I have just had my car serviced and I want to congratulate all of the customer service team for their impeccable customer care. Everyone I dealt with was courteous, effective and efficient. A definite recommendation for any business but for a car dealership in particular.

S. B.

I was welcomed and treated very kindly and the lady( Nina ) was very patient with me and lovely I will now only ever drive a Audi a bit sad that i left a full tank of diesel in my old car as i had to get my new car early due to I'll health. Thankyou

C. P.

S. P.

Always find them very helpful and professional. always engaged and quick to respond both on the phone or as a walk in.

D. M.

Always well looked after. Brilliant staff and very friendly

J. G.

The Bad news - took my 5-year-old A5 diesel cabriolet into Audi Norwich for full service + cambelt & waterpump replacement - and 10 days after a £1.1k bill, it lost a timing pulley through the front cover! But they delivered (!) a brand new A5 cab as a loaner, and meanwhile replaced the entire head on mine. 6*'s for Catherine Warren, who demonstrated that you can turn a disaster into an opportunity, and 5*'s for the bosses who allow the team the freedom to make things happen. Even in Audi world, mistakes can occur. Catherine demonstrated that the staff want, and are empowered, to put things right, and that it can all happen faster than you would possibly expect.

A. B.

I dealt a guy called Shaun, he was super helpful and knowledgeable. I was delighted with professionally and without a big sell. I'm so glad I dealt with this company.

F. M.

Excellent service: from drop off to courtesy car & being looked after; watered throughout my brief waiting periods on a very hot summer day: God bless Audi Norwich

I. L.

Good service and friendly atmosphere while they replaced the battery in car key fob. Thank you Audi Norwich

A. E.

Very good after sales customer care just had MOT done new brakes on front and oil and oil filter changed while I waited all done on time and at the price quoted Happy Days well done Audi

S. M.

Staff so helpful and friendly as soon as you walk in, bought a car from them with the help from Charles Lee and what a nice guy to deal with, can't fault this place at all

J. Y.

Lots of very clean and well presented cars, some very sporty high end cars. Love the new RS6 in the showroom.

P. H.

Really impressed with the service I received while at the show room. Staff were all very helpful with any queries I had.

d. c.

Test drive in an approved used A3. The salesman was excellent and the car very good. A good experience and not pushy.

J. H.

Receptionists are very friendly, both greeting me as soon as I walked in and managed to get me help from one of the parts guys within minutes.

B. B.

Was here on business. But staff were all very friendly and a nice warm waiting area.

D. W.

Wonderful experience, James Ulph very helpful. Couldn't ask for more. Bought an Audi TT and loved it.

S. A.

Lovely size show room, clean and great selection of cars!

C. H.

Staff very helpful and friendly. My car was MOT'd promptly. Good show.

D. S.

Fantastic vast selection of cars. Beautiful models and good prices too.

J. F.

Recently bought a a4 avant Quattro demonstrator great car immaculate condition amazing drive , great service from the salesman Joey , Great aftercare highly recommended....!

D. N.

Brilliant friendly and efficient

C. H.

Always excellent service. Nothing too much trouble. Very good customer care.

J. s.

Very helpful people; they're focus on customers from the time you walk in. Well done.

D. Y.

Good service would have 5 stars but for wanting to charge for courtesy car

S. P.

Always find them very helpful and professional. always engaged and quick to respond both on the phone or as a walk in.

J. B.

Lots of cars to choose from. Friendly and helpful staff.

K. Y.

Polite staff and excellent car technicians .And a cup of coffee while car is m.o.t/serviced while ypu wait if you wish

G. H.

Gareth and Nina were fantastic, genuinely customer service at it's finest.

C. C.

Easy to reach, large forecourt and great selection of premium cars in stock.

R. D.

Amazing customer Service, one of the best buying experiences I’ve ever had. Simply Excellent!

L. F.

Great staff good service & very reasonable prices

G. G.

Very helpful staff, great service

P. V.

Excellent customer service....efficient & professional

B. P.

Very impressive dealership with reasonable amount of stock, although no used cars.

A. T.

Good but Audi is always is a little pricey

A. H.

Great service from the very friendly staff at Audi Norwich.

M. Z.

First Class Service as usual and Roxanne very professional and polite

D. M.

Very helpful parts counter so much better than VW Ipswich who are rubbish

M. V.

Always a pleasure to visit, helpful and welcoming staff.

I. M.

Great dealerships with a commitment to staff satisfaction especially Joey in sales.

D. M.

Always well looked after. Brilliant staff and very friendly

C. H.

Always good service and staff very friendly 😊

B. A.

Helpful, friendly, professional and nothing is too much trouble. Highly recommended.

J. H.

Gareth was excellent throughout the purchase of my new Audi.

I. G.

Unfortunately a very poor service from the sales staff. Great cars though

D. S.

Great service..Kept informed and car spotless when returned.

M. D.

I spoke to Matt at Robinsons today. Friendly, professional and called me back quickly with the information I needed.

M. P.

Excellent Service as ever.Highly recommended

Was ok, although everyone always seems too busy to help

n. c.

perfect place to buy a new audi. great service and environment

a. d.

Just like to say thank you to Nicki Piper for a quick response and help today thanks

A. B.

Very friendly staff and accommodating.

V. D.

Nice customer service

J. T.

Matt was a pleasant salesman without being pushy.

H. H.

It is ways a good experience to visit Norwich Audi

I. G.

Receptionists so lovely, nothing too much trouble.

J. L.

Norwich Audi dealer... As you'd expect really... Big showroom... Lots of Audis

S. M.

Had nice look round,no fuss,left in peace.

A. r.

Nice service, complimentary coffee and the like, very friendly service

M. S.

Very polite staff and pleasant atmosphere

r. s.

Thank you Norwich audi for the way you treated me today

P. L.

As you would expect, nice staff,

C. B.

Excellent customer service for my free MOT

Fantastic experience, super helpful and accommodating

M. L.

Great level of service. Highly professional

A. W.

Excellent service - I have been let down

T. D.

Good service and knowledgeable friendly staff.

I. Y.

Did the work efficiently and on time

A. P.

Big Audi dealership with plenty of new and used Audis on display.

p. d.

One of the best. Was looked after veey well

G. B.

Staff try hard but the air of falsehood and supremacy are off putting

r. y.

First class service as usual

L. M.

Professional can't fault the level of service

W. g. G.

Expensive but yeah do the job

A. K.

Very helpful and friendly dealership

N. R.

Very professional service

I. T.

A efficient professional friendly ream

S. A.

Very helpful without being pushy.

B. K.

Very helpful and quick service

Staff are quick to judge

S. M.

Very good

J. A.

Great customer service

D. R.

Very good

P. W.

Lovely and helpful receptionist

m. c. s.

Always an excellent service

Great customer service

M. S.

Very helpful and friendly

M. C.

Reception staff a bit disinterested

K. B.

Excellent all round

A. D.

Very helpful and professional

P. W.

very helpful receptionist

Always great service

i. m.

Receptionist very helpful

R. B.

Great service!

J. D.

Staff are helpfull.

A. T.

Lovley staff

W. B.

Very helpful.

j. e.

Excellent service

K. B.

Highly recommend

a. n.

Fantastic

G. M.

Very professional.

S. C.

Nice people

P. B.

Good service

J. M.

Just the best

O. F.

Audi central.

j. s.

Excellent service to book vehicle in, high quality loan car and well looked after. Only disappointment was long wait when collecting my vehicle and poor communication at that time. Will give another chance as all round it was a very good experience and much better than my local Audi dealer.

T. G.

Clearly a professional approach to my MOT. Jack's explanation afterwards was thorough and understandable. Also the "front of house" personnel were welcoming and pleasant. All very impressive. Thank you.