Reviews of Donalds Mazda Norwich. (Car Dealer) in Norwich (Norfolk).

Donalds Mazda Norwich

260 Reviews

96 Comments

Car dealer

Car dealer

Mazda dealer

MOT Centre

Car Rental Service

Vehicle Repair

Chauffeur service

Used car dealer

101 Cromer Rd, Norwich NR6 6XW

Description

Information of Donalds Mazda Norwich, Car dealer in Norwich (Norfolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Donalds Mazda Norwich

Reviews of Donalds Mazda Norwich

g. b.

My first visit here since I purchased a Mazda 3 months ago. Reason was for a product recall, which was sorted immediately. The job was an hour, but as I live very close I elected to walk home, have a coffee then walk back to collect the car. The staff were very helpful, giving good advice to a query I had about the car alarm

S. F.

Service efficient and a lift back to the garage to collect. Very good.

E. A.

Bought a Mazda3 approved used from Wrights Mazda. Very good service 👍

J. M.

Have ordered a new car and we couldn't feel happier with the service. Dean & Alex were professional & friendly. Highly recommend.

D. B.

Picked up a new Mazda CX30 on 1 Sept from Wrights. This is my 5th new mazda from Wrights in past 12 years. Great cars, lovely staff who offer fantastic service.

s. t.

Very thorough with first service. Such a pity, due to the current pandemic, I had to wait outside in the cold for 2 hrs. No fault of the garage though. Very happy.

K. S.

Purchased my little 2 on Monday with my personal plates. Wow how good was that. The staff are absolutely fantastic and everything went smoothly. All the paperwork dealt with efficiently and couldn’t fault the handling. Unfortunately I got hit by a large stone, whilst driving home. I ended up with 4 chips and as you can imagine I was upset. My hubby came in and they covered up the chips. They have ordered the colour so that hopefully it will look like new again soon! Loving this little car.

D. S.

Excellent service from first contact with Sean to driving off the forecourt. I travelled by train and was picked up at the station and taken to the dealership. A very welcome cup of tea went down well on my arrival. All members of staff were very friendly and down to earth. Paperwork was done swiftly and effiently and I was on my way within the hour. Very impressed all round.

E. V.

Calm, efficient and friendly service over the past decade. A special mention to their competent and kind receptionist Ingress Chamberlain for her patience even under pressure.

J. D.

Report review »Jonathan in Norwich - 21 Jan 18 DPF light flashing. Phoned up Friday and spoke to a very knowledgeable mechanic /technician. Given a price for the work, and an estimated time, too. Car taken in on Saturday. Work done on time. Excellent.

G. N. (.

Friendly, knowledgeable staff eager to get best deal for the customer. Can't do enough for you. Excellent cars, excellent value.

X. X.

Wrights made the booking easy, they listened and asked relevant questions, carried out my annual service and MOT. Then gave me back a clean car, all for a great price.

I. M.

My 2016 CX-5 still demonstrates the age old issue of diesel getting in to the sump. Whist my wife was away on the Norfolk Broads with a friend, the oil warning light came on despite the oil being below the X mark on the dipstick. As advised she didn't drive the car. Local dealers couldn't book the car in till early June (what use is that?) Wrights however fitted the car in as soon as they had a slot and changed the oil and filter under warranty. Great service, helpful friendly staff that went the extra mile to help. Well done Wrights. Shame this level of service is non existent in the South East

C. M.

Very good car shop with excellent conditions and friendly service staff, very nice cars I ever see ,recommend this place to everyone!

M. C.

I travelled from Sevenoaks to Norwich to part exchange my car for a second hand car that Wights had taken in part exchange. I can recommend this firm, everything was as described on the telephone. minimal deposit to hold the car gave me confidence and all dealings were professional and the whole process very slick and as agreed. The car was presented extremly well and if anything exceeded my expectations, a decent test drive, decent RAC warranty and 12 months breakdown cover a very pleasant additional surprise - very impressed, many thanks

j. b.

Russell gave me a total five star service, I have had a thoroughly professional - and enjoyable -experience in buying my used Yeti, I say used , but in truth it's as good as a new car you could say. Brilliant!!

P. P.

Bought a mazda from them quite recently. From the very beginning they were very professional and friendly. Got a very good deal and and very happy with the car. Highly recommended and will buy again in the future.

W. S.

Great products and good value for money

s. J.

We had a problem with our cx5 (which was recovered to Wrights through Mazdacare )while on holiday in Norfolk. Our issue was dealt with very professionally and promptly with our car being returned to us the following day. Thankyou for the excellent service !!

A. C.

I got a flat just opposite Fifers Lane. My wheel brace was buckling trying to get the bolts off. I asked in Wrights if they could help. Sean was out in a flash and brought a huge wrench - didn't even let me do it. Got the tyre off for me and gave me a new wheel brace from a car that was going to be scrapped. Over and above any call of duty. Very kind and very much appreciated! Thanks Wrights.

S. R.

Staff could not have been more helpful. Fair prices and great cars. My first choice.

M. C.

Wright's have been nothing but brilliant since I bought my car from them just over a year ago. Great customer service from super staff.

T. C.

Went here for a re-call and was a bit late due to roadworks. Staff were fine about and really helpful, they resolved the issue with the car quickly.

T. B.

Very good hygiene values but took two hours longer than first indicated. Did a good job though.

J. K.

Our Mazda 3 showed a service warning light even though it had just been serviced by the dealership in west yorks prior to purchase,called into Wrights Mazda who dealt with problem straight away .The staff were helpful,friendly and efficient especially the service advisor who dealt with us ,enabling us to enjoy the rest of our holiday without further problems.Full marks to Wrights Mazda.

V. R. A.

Really helpful garage. Managed to resolve a problem I had on my car whilst I waited. Everyone was very friendly. Would recommend.

T. P.

Had a test drive with this dealership, did not end up purchasing the car this time round but the service provided by Alex was excellent. Thanks for the help 👍

C. M.

Sean was very helpful at the holiday inn jump start we thank very much appreciated. Hope he enjoyed his Honey and eggs. Mike and Carole Melton.

C. h.

Called in for a recall on a mazda 6 excellent service coffee available while you wait for your repair.

J. R.

Excellent customer service from every member of staff. Not pushy. Answered every query face to face over phone and by email. Good handover of information. Thank you.

K. S.

The staff were very helpful and accommodating, I'm very happy with my new car.

a. c.

Fantastic service as always 👏

G. C.

Best car dealer ever. Good deals, attentive and professional service, never let us down in 24 years!

M. H.

Great service from wrights! Nothing to much trouble.michael

m. S.

Staff are friendly and very knowledgeable, have been buying cars from Dean and Russell for nearly 15 years.

j. b.

I got my Mazda 6 2.0l in Oct 2015 still got the car now good car no problems at all will going back for next car

C. D.

Very friendly service and not pushy at all. My family have used Wrights for over 20 years and thoroughly recommend.

J. C.

I went in for a look around and bought a car excellent service from all of the staff in all of their roles

A. J.

Great service while still working within covid restictions.

P. G.

Person I spoke to was very helpful and knowledgeable about what I was looking for.

A. H.

Good dealer for new car purchase. Very friendly and helpful staff made this a very pleasant experience.

C. R.

A really impressive efficient service from the Wrights team, such friendly people giving great service with a personal touch.

M. N.

Excellent customer service will be using again

D. D.

No pressure sales at this garage, always there to help. Dean is your man for a great deal on a car.

J. A.

Excellent service today. Swift, efficient and friendly

F. P.

Very friendly and helpful staff.

R. B.

Well organised. Polite helpful reception. Good free coffee.

E. K.

Excellent servicing facilities, very good reception staff

R. S.

THE Mazda dealership in Norfolk/Norwich. Great customer service, good coffee to

S. W.

Great family business. Impeccable service and great attitude to customer retention.

G. C.

Great corvid distancing good and friendly service

D. G.

All the team are helpful, will give you the best advice about your motoring needs

C. A.

Excellent, knowledgeable salesman, lovely cup of tea too.

J. M.

I bought my Mazda from Wrights and thoroughly recommend them.

I. I.

Good value for money and swift service on MX5.

T. S.

Nicely re done inside, friendly staff... And nice cars...well worth a visit.

M. G.

Very efficient and polite service with focus on actually helping customers.

J. “. P.

Friendly staff and willing to help. Very knowledgeable. Great place

s. a.

Very helpful staff nice experience

D. B.

Excellent service and good coffee

K. J.

Slick and efficient. Welcoming and work done quickly.

B. D.

Polite staff, quick and efficient service

A. C.

Above average service.

T. L.

Unfortunately a car didn't turn up

N. H.

Great cars, great service.

P. P.

As always very happy to help thanks

P. S.

This was my first purchase of a Mazda car and at this early stage I feel that in the future there is every likelihood of repeat business with this dealership. All staff were patient, well informed, courteous and friendly.

G. T.

Superb service with exceptional quality.

M. H.

Generally excellent

C. G.

Efficient and friendly staff.

s. h.

Great

V. P. L.

Very Good

P. W.

Very helpful staff

G. V.

Very good service

M. N.

Alex was extremely helpful

N. E.

Tt

A. B.

Extremely helpful

R. P.

Fantastic service department / technician. I took my mx5 here for its first service and to have a few rattles looked at. Extremely friendly service and a technician who is super passionate about his job, cars and attention to detail. He was more than willing to spend a great deal of time to get to the bottom of the issues and checking I was happy with the results.

S. G.

Was looked after well.

w. l.

Super efficient

A. W.

Ok

D. T.

Good service

D. B.

A. O.

C. W.

R. M.

P. B.

S. D.

C. M.

Very helpful staff, changed batteries and re synced. Recommended

M. D.

S. C.

M. C.

z. m.

A. G.

L. D.

A. A.

The team at Wrights are amazing. They keep you updated regularly and they find a way around any problems or issues. They offer good advise and options, where as others tend to push for costly work and product that doesn't need doing today. 5 stars

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