Reviews of Marshall SKODA Nottingham. (Car Dealer) in Nottingham (Nottinghamshire).
Marshall SKODA Nottingham
75 Mansfield Rd, Daybrook, Nottingham NG5 6BH, United Kingdom
Description
Information of Marshall SKODA Nottingham, Car dealer in Nottingham (Nottinghamshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Marshall SKODA Nottingham
Sunday
10:30AM–4:30PM
Monday
8:30AM–7PM
Tuesday
8:30AM–7PM
Wednesday
8:30AM–7PM
Thursday
8:30AM–7PM
Friday
8:30AM–7PM
Saturday
8:30AM–5PM
Popular times
Reviews of Marshall SKODA Nottingham
D. H.
I have just purchased a Skoda Octavia iv and my experience was excellent in all respects. The salesman Corey Bailey was exceptional in both his approach and manner from the start to me driving away from the forecourt. I should mention all the staff but that would take too long. Suffice to say I had a very good experience and I would have no problem recommending this dealership to anyone.
L. D.
Can't speak highly enough of Mike in sales, my first experience of getting a car through a showroom daunted me a bit, however, his knowledge of the processes and systems made my experience really smooth, a credit to the business.
Also, he went above and beyond to rectify some issues with the deal (not at his end, but he did the leg work sorting it out, taking time to phone the third party company to chase for me without me even knowing or asking for him to do so).
Guided me round the features of the car, and again, knew the product to a T.
Super friendly team, each person I spoke to.
A. K.
I've bought an Octavia 4 from Marshall's after a poor experience with another group much nearer where I live, Michael Ogden my sales person did his job well and I thank the group for doing me a deal. The reason I'm not giving 5 stars is because the vehicle was not checked properly before I took possession meaning I had to return with it to get sorted, took the shine off the whole experience of getting what is a fantastic car.
S. S.
Cannot thank Michael enough for the great service. I was purchasing my first car and he was incredibly helpful from start to finish. Everything was done over the phone/email due to travel but the process was made smooth and clear. The service was excellent and the car is exactly as described and videoed. Thanks again Michael!
T. C.
Thanks you for Corey Bailey providing excellent service in my first purchasing car in UK. I am not a native English speaker, his patience, clear explanation and detailed procedure make me feel much comfortable. Moreover, the used car I purchased was cleaned from inside-out and prepared as new one when handover. It is a brilliant team work as well. Cheer.
d. w.
Excellent service. Corey Bailey was our sales executive was very professional and helpful, would definitely recommend this company. The deliver driver was amazing, arrived on time and called me ahead of time as requested. Thanks again.
J. W.
I dealt exclusively with Michael Ogden from the Nottingham branch. I was impressed with the initial video message confirming our appointment (a company confident with technology and communication), and the subsequent emails supporting oral information given, as well as sending documentation on a frequent basis up to the point of sale. Michael was knowledgeable and methodical, and answered all my questions clearly; very reassuring for a considered purchase. As a cautious and older customer, unfamiliar with newer cars, I am convinced I have the ideal car for my needs now, and am very happy with the service that has been reassuring and has made what could have been a very a stressful time relatively easy for me. I would certainly recommend this dealership based on my experience.
A. G.
Had a brilliant experience from start to finish. Having done everything at a distance due to travel and COVID, Corey absolutely went above and beyond to give excellent service. He provided videos and pictures of the car, detailed explanations and was honest and reassuring throughout. He has helped me through each step of the process and provided a no-pressure, excellent service. I really am delighted with the service I received, and the quality of car is excellent. Would definitely come back in the future and will recommend to friends. Thanks again, Corey!
G. B.
Absolutely fantastic experience dealing with Corey, he really is a credit to Marshall. Took time and put effort in to assisting me in my vehicle choice. A real pleasure dealing with a knowledgeable and thoroughly pleasant individual.
E.
Buying a car remotely is something I wouldn't recommend following my recent experience with Marshall Skoda Nottingham. I thought both Michael & Wayne were very professional and having seen the car advertised as in excellent condition, I decided to pay the asking price (which was high) plus delivery. Having now received the vehicle, I realise the bodywork can only be described as average. There are no floor mats, which is annoying, plus the clip that holds the sun visor in place is missing. There are stone chips across the bonnet, some of which have been touched in quite badly. They did service the vehicle and arrange to have the timing belt & water pump replaced, due to the age of the vehicle, which is commendable. I have purchased cheap mats and a replacement clip from the Internet, but I don't think I should have had to do that. If I wanted to get a respray on my bonnet, I am looking at GBP500+. Overall, I think 3 stars is a reasonable reflection of my experience.
A. L.
An easy purchase and friendly service. I was upsated regularly on progress, often with a video message.My car arrived around a month earlier than expected and collecting it was very smooth. It was great to have Michael help me set the app up and connect it to the car. The car, my second Skoda, is pretty great too 🙂
J. M.
We have just purchased a used Skoda Octavia Estate, trading in our old Citroen & were very pleased with the deal we got. The salesman Tarun was thorough, polite & helpful all though the process.
J. G.
I booked my Skoda Karoq in for it's first service now that it's exactly a year old. I arrived this morning and the pleasant young lady at the reception checked the infotainment system in my car as it had not been telling me that I need a service. She then informed me that my car only required a service after 20,000 miles or two years due to the long-life synthetic oil used by Skoda since 2021. She did offer me the option of a service if I wanted one, but as I had only done 4000 miles in the car, it wasn't necessary. An unscrupulous Dealer would have taken my money for something that wasn't really required. Full marks for honesty and quality of service. I'll definitely be back when the service is due and incidentally - what an excellent motor.
J. H.
My first ever car purchase. Very helpful and any issues resolved quickly. I will be going back for my next upgrade. Love my new octavia! Would definately recommend. Thanks to Sush and Michael top guys.
T. R.
Giuseppe Dimiceli is an absolute star! He not only searched for the car I wanted but he also helped me to buy it by guiding me through the process every step of the way. Very pleased with my purchase.
S. B.
We was welcomed with a very nice man called Michael ,he was extremely helpful and made everything straight forward for us to understand. He used the ipad to inform me of all the information about the car .well deserving of 5 stars would highky recommend.
B. M.
Hi, recently bought my 5th or 6th Skoda Octavia from the Nottingham showroom, they must be doing something if I keep coming back. Still surprises me how the Octavia keeps improving and evolving every time I come back.
This time I dealt with Giusseppe who was great in taking the time and answering all my questions when looking at the car and making sure I was comfortable and aware of everything I needed to use on the dashboard.
A. S.
Great service from all at Skoda. They sorted me out with a Skoda Karoq, a suitable car for my height. Very consistent in customer service, helpfulness from receptionist to the onsite director. Definite recommendation from me
R. G.
Tried calling them to discuss a car several numbers several times and no one picks up, finally after several weeks and trying to speak to someone parts answer the phone but the sales guy who deals with Mobility hasn’t returned my call or is either busy, on other calls. Just not customer focused lead.
J. S.
This has to be the best the best car dealer around.
Why....
First and foremost no matter when I have been here (and only dressed casually) the staff have been mind blowing.
Professional
Smart
Helpful
Courteous
Knowledgeable
No pressure approach
Polite
Passionate
Organised
Informative
Enthusiastic
And more, these are the attributes that instantly come to mind.
They have a nothing is too much trouble approach, the amazing thing is that all of the staff members I have spoken to, including an apprentice are all the same.
They all seem to love the jobs that they are doing, the apprentice has been here since leaving school and loves it. He is looking forward to a long term future with them, I mention this as I believe it speaks volumes about the way they work
The main person who looked after me was David, from start to finish the service level given was golden all the way. 5 stars, whatever rating system you use he would easily score 100% in it.
My only regret is not having found this place sooner. I can this from personal experiences with other car dealers. At the bottom of this review I have left a little overview of my experiences with different dealerships and you will easily be able to see why I believe Skoda Nottingham to be a country mile ahead of everyone else in the Nottinghamshire and Derbyshire districts.
The level of services offered are truly excellent, fairly priced, better than competitive in fact. For example they have the best aftercare package that I have seen yet.
The showroom is always clean, well presented and open. The facilities include toilets, seating areas, multiple salesperson areas, nicely spread out, they have a drinks machine (we were offered drinks immediately every time we called in).
The staff come straight over to ask if they can be of assistance and will happily listen to you and either direct you or take you over to where you want to be.
All of this with a smile and no pressure, simply top notch service. You never feel rushed and even the senior management will ask how you are and if everything is to your satisfaction when passing by. Again with a friendly smile.
What more can you ask for when buying a car. David gave me a full review of EVERYTHING I needed with my new car. A full induction as it were. I loved the personal touch which made taking ownership of my new car simple. I knew what everything did and where it was and how to use it.
I will only be taking my car here for anything it ever needs, purely because I know it will be in the best of hands.
Thank you David and every other staff member there for giving me the best car purchasing experience in my life to date.
Below are some of the lesser experiences with other dealerships that I had both three years ago and during August 2018.
Citreon in Derby for example kept me waiting for over an hour before someone could be bothered to come out and show me round the car I wanted to look at. We had asked over five people for assistance, non of which were interested. In the end I left, if this is ssrvice before I get the car, what the hell would it be like afterwards.
The Nissan dealers in Ilkeston never ever made effort to say hello, never mind give me any information.
The Ford dealership in Stapleford (now in Nottingham) at first ignored me completely despite the fact I actually wanted a car from them at the time. It is only fair to say that one lady eventually looked after me and aftercare was very good. But when I went to the new showroom in order to look at changing my car I actually felt shunned by the salespeople there (again dressed casually) until the same lady I had dealt with three years previous turned up.
The Toyota dealership and the Vauxhall dealership, both in Ilkeston were both better than most but not a patch on Skoda Nottingham.
Rather than bore you with every experience I will simply say that I visited Kia at Chilwell, Skoda Derby, Renault Derby, Peugeot Derby and around four others.
J. E.
Called up for service history on our skoda and Hannah Beeden was so helpful. I previously called the Skoda Derby branch and they didn't want to help me at all. Thank you Hannah you are a star!!
M. M.
Had the absolute pleasure of buying my new car from Marshall Skoda Nottingham this week. Despite lockdown, the team pulled out all the stops to make my buying process smooth and enjoyable. A special mention goes to Will Lillejord who was fantastic. From the first phone call to the after sale care, nothing has been too much trouble. Overall a brilliant and friendly team who I couldn't recommend highly enough.
B. M.
I bought a secondhand Skoda Fabia. Giuseppe Demiceli arranged everything for me. I'm very happy with the service and the car.
L. G.
Excellent service received from Marshall Skoda, I expressed interest in a car and I was contacted and organised a test drive within 24 hours.
Craig Skinner was my salesmen who did a great job organising part exchange for my old car and answering any questions I had. I was given a good deal for the new car and fair exchange for my old car, nothing was too much hard work. Thanks again,
T. R.
We are pleased to join the Skoda family again and thank you Michael Ogden for your always positive attitude and attentive listening to our needs and negotiations for the part exchange of our previous vehicle. We collected our Skoda Kamiq this morning and look forward to enjoying our new driving experience. Thank you again to Michael Ogden for his 5 star service and we look forward to a future with Marshalls Skoda Nottingham.
R. B.
From start to finish we found the service impeccable. Tarun was very informative and made sure we understood each step. Hannah was great around confirming details, when my bank queried the transfer. The collection of car was seamless, with the car being exactly as expected and the paperwork completed with minimal fuss. My son is over the moon with the purchase !
S.
I was kept up to date with the progression of our new car order. The expectation for delivery was set and met (despite the current climate). Excellent customer service was executed with courtesy up date calls. From order to delivery all staff involved have been very polite and professional. Corey clearly has a passion to deliver great service, a good ambassador for Skoda.”keep up the good work all at Skoda Daybrook Nottingham. Sush, Thank you too for your help, you have a great team.
K. E.
Can we thank Michael Ogden for great service when purchasing the Skoda Fabia estate we were very impressed with the service we received on the telephone when we inquired about the car and the excellent service when we came to the showroom to pick up the vehicle,
11 out of 10.
My husband who was in the same business before he retired is always very critical about the service we receive when purchasing anything and even though he was not well when we came to the showroom to pick up the vehicle he was extremely impressed with Michael.
Full marks.
Also i was in the service industry before i retired selling insurance and realise the pain of explaining all the FCA and T&Cs to every customer.
Well done Michael.
Also i have sent the registration document to you today by recorded delivery so i hope you will receive that tomorrow or Saturday.
f
m. b.
I had the pleasure of dealing with Craig during the purchase of my Kamiq, a fairly new recruit to this dealership Craig speaks highly of his management team, his colleagues and the overall running of this dealership which is vey encouraging to hear as a customer. I must admit I was not the easiest of customers as I was looking for a specific model in a particular colour but Craig went the extra mile, scoured the country for me, locating my requirements in London and arranging for the car to be moved up to Nottingham.
When collecting the car all the staff I met were polite, courteous and made me feel welcome, all Covid regulations were in place.
I have several experiences of purchasing used cars from dealers in the past (not all good) but have to say this was by far the best.
Thanks Craig for all your help and best wishes for your future with Marshalls.
K. A.
Excellent service from Tarun Sharma guiding me through the purchase of the Skoda Scala. Everything from servicing to cleaning to breakdowns, etc. was fully covered. Looking forward to the next few years of pleasant driving.
J. M.
A great and very thorough service while buying a used car from Michael, would recommend and come back again myself! Very happy with my new car.
M. S.
My experience re entry of the new sales manager has been good. They have brilliant receptionist called Hannah she should manage the customer service and experience. She is great! :)
K. H.
Thank you to everyone at Marshall Skoda Nottingham who helped us with our new car, especially Corey Bailey. You may not have been there long but your professionalism, helpfulness and attention to detail were very much appreciated. It made the process for me and my husband really simple and effortless. Thank you Mrs Hollis
D. J.
Thank you Barry for all your help in enabling us to purchase our new Skoda Superb Estate. we are delighted with it. |It performed really well on a trip to Sheffield last week. Looking forward to seeing its capabilities towing.
I still haven't managed to pass my degree in the car yet, but am getting there!
Many thanks indeed fore your help and courtesy
Anne and Dennis Jones
A. B.
Tony was very helpful, honest and a pleasure to deal with. I was uncertain about zoom for talking about a car but it worked well. Especially considering we were trying to deal with children at the same time. The distant selling for cars was very good. Never felt pressured or pushed to buy now. The videos, email and general communication was great, even though we were hard to get through to. Overall a great experience. When we need a new car in 10 years or so time, would do it this way again.
D. C.
Taken my car in for service and MOT. Arrived on time and dealt with straight away in a very efficient manner. Will report on the work later.
Well the work was done after being contacted by my service engineer and a good job done on time. Collection as seamless as drop off and all the paperwork placed in a plastic sleeve after being explained to me.
A bonus this year was remembering my debit card pin code. 🙂
D. R.
A good experience but unfortunately have not chosen the Skoda on this occasion I have chosen the Vauxhall Mokka.
My sincere thanks for the way I was treated at Skoda.
r. b.
every thing was ready for me on the morning of pickup considering i had some issues in the pre delivery because i am not very tec savvy.
the staff were superb
R. K.
I recently purchased a Octavia from Tony Terry at Marshall Nottingham Skoda and the service was excellent from first contact to follow up after the purchase was complete. Tony kept me informed of progress constantly and, as I was a remote purchase l received videos of the car for review which were as close to walking around the car yourself as you could get. On day of collection Tony also sent me videos of the Infotainment system and how to use it and get the most from it, which was a lovely touch. I’d highly recommend the guys and a huge thank you to Tony Terry from me. The car is excellent and exactly as explained.
A. E.
Thanks Ellis Jones and all the team involved in my purchase of my new car.
Friendly – helpful – professional all the way and thanks for putting up with me the forever chat box.
Purchased a wonderful Skoda Scala and with a great part exchange – no complaints from me.
Thanks again for your patience – help and great service – thanks Hanna for a great coffee.
All take care – keep safe – keep up the good service.
Kind Regards
Alan
r. a.
Arrived at booked time, followed no contact procedure, gave verbal details of defects.
Slick & efficient.
Collected car, all work completed & answers to my queries given.
Drove home, car felt smooth & was cleaned in & out.
Full service record given.
Overall a good experience
Thanks Gavin for your attention to detail
I.
Very impressed with the customer service offered by Tarun at Marshall Skoda in Nottingham; there was good communication throughout the process of purchasing my new car, the team worked well to answer queries if Tarun was unavailable when I called and the handover was straightforward, especially given the fact that I bought the car remotely and travelled up from Suffolk. Thank you.
j. r.
Was extremely well looked after by Sush and Tarun they are truly the best in the business. Buying my first car they gave me so much support and put my best interest first! Such a great company/garage with amazing people, I definitely recommend to anyone who is looking to get a fabulous car with a great team. Thank you so much for all the hard work!!
S. H.
What a great place to buy a car from. From start to finish we had pleasant experience in purchasing a new car. When we first walked into the showroom the young lady in reception was so welcoming to us and our pet dog Martin.
The salesman Tarun Sharma was excellent explaining everything we needed to know about the car we were purchasing. We will certainly be using this dealership again for our next purchase.
A. J.
The service we have received from
Skoda has been brilliant. Simon has kept us up to date with the progress/updates of the car. He and his colleague have both gone above and beyond and helped us through the journey of renewing our daughters Motability car especially during such challenging times. Thank you very much!
S. M.
After having bad experiences 4 years ago when I last purchased a car, I knew that the research and purchase process can be a minefield. Marshall's was in stark contrast to many car showrooms across the UK a friendly, informative and agreeable environment. Tarun Sharma and Dan Ross (who I understand has moved onto another arm of the Marshall Group) were a pleasure to deal with.
M. H.
Thank you very much for your top quality service Josh and Sush, you are amazing!!
Highly recommending Marshall Skoda in Nottingham.
M. T.
Excellent sales support in buying a used car. Fair market price obtained on my trade in. Used vehicle purchased in excellent condition - properly advised by the sales manager, Barry.
Paperwork flow very easy despite COVID restrictions.
Marshall’s 3 year additional warranty is hard to beat, including full breakdown cover.
Highly recommend Marshall’s and Barry.
I. G.
Car service done 5 weeks ago in Daybrook, Nottingham. Still waiting for the service & health report despite reminders. Excuse repeatedly given is that the computer system is down!
P. M.
Collected my Brand New Karoq this week, due the parts shortage I have been waiting since June and it has been well worth the wait. All the staff at Skoda , Nottingham were extremely helpful and in particular Simon who dealt with all the complications on the day which I had to keep throwing at him due to family illness and changed his diary to suit the situation.
What a beautiful car, The ride is so smooth and comfortable.as was the handover,
All very best regards to all,
g.
After having had some really poor service from another well known dealership, Marshall Skoda in Daybrook were like a breath of fresh air. Everyone from the receptionists up were always polite and efficient.
The car was delayed due to “chip shortages “ but once it arrived in the UK the process of reviewing the finances and arranging handover were excellent. Both Tarun and Simon were helpful, friendly and professional. I love my new car (Karoq) so all in all I’m a happy customer. :)
T. S.
I recently purchased a used Octavia Estate from Marshall Skoda Nottignham. From Start to finish the service was excellent - very easy, no hard selling, but very efficient ensuring that from finding the car to owning it and driving it away was only a few days. We also had very reasonable negotiations on the terms of sale, including rapidly correcting small defects spotted on the viewing and test drive to 'as good as new'. Very happy with the support I received from Barry and team, and I would highly recommend the branch to anyone.
T. I.
Recently got a new car from this branch. We were informed, at ordering, of delays that might occur and we received ongoing reports of delivery by both Tarun and Scott. Would recommend this branch if considering Skoda. Thanks again all.
M. B.
My experience with purchasing a car from Marshall’s Skoda Nottingham has been excellent. The staff & salesman Ian Sale were brilliant, very professional, reassuring, answering all my questions & above all had a great sense of humour.
Ron & I would like to wish him a long & happy retirement.
Margaret
W.
Was really easy sorting the process of buying my dream car with Taran and Sush. Felt really cared for and would recommend to anyone. Thanks
M. C.
Many thanks to Craig Skinner , excellent customer service experience provided. Im Verry happy with my car , i can now enjoy driving .
K. S.
The service that I received from Marshall Skoda Nottingham whilst purchasing my new Skoda was exemplary. From the initial contact with James Gregory, through the sales and test drive process with Simon Thom, and the collection day with Tarun Sharma, the professional and personal service that I received has restored my faith in buying cars from a main dealer network. I look forward to the opportunity in dealing with Marshall Skoda in the future. I've ended up with a beautifully prepared Skoda Octavia!
M. H.
Top marks for a very professional team in all areas. Tarun looked after my business and seemed as though he had been working in the industry for years even though it had only been a few weeks. The used car I purchased was in immaculate condition and everything I expected it would be and more. I will certainly use this Skoda dealer again.
p. t.
very,very pleased with the customer service we recieved from Simon. Nothing was too much trouble ,he explained anything we needed to know about our new car and would definately recommend marshall ward to anyone.
R. A.
Just picked up my new Octavia. Everything about the experience was outstanding, from the friendliness and helpfulness of the staff, to the quality and relevance of information provided. The process of choosing, trying out and then buying the car could not have been any smoother. Tony Terry was accessible and really helpful throughout. Every question, about the car itself of the purchasing options and process, were answered clearly and simply, so that even I could understand it all.
Also I have to add that I have been going to this garage for the last 13 years, for MOTs, services and repairs, since I bought my last car there. When Marshall took over I was concerned that the quality of service might drop from the excellent standards of the previous dealer. They actually managed to set even higher standards.
Absolutely wonderful - thank you everyone, but especially Tony.
I. D.
Barry provided an excellent service from beginning to end. Communication was great, and any issues were dealt with quickly and efficiently. Being remote, and having to arrange delivery a couple of hours away added an extra level of organisation, but everything went perfectly smoothly on the day. The car was exactly as described, and we love it. Would not hesitate to use again next time around.
M. D.
Tarun was polite and respectful, advising me in respect of available cars both locally and nationally. He gave good advise and guided me through the process enabling me to purchase a beautiful second hand car which I am really pleased with.
A. T.
I’d like to to Thank Tony Terry very much for the large amount of help he gave my wife and I as we ordered our Motabilty car. His calm attitude and huge knowledge made ordering the car easy, but also his empathy when a few stumbling blocks hit us going through Covid he still made things easy and we are very grateful to him
S. R.
I cannot praise the staff at Marshall Skoda Nottingham highly enough. Barry Hunt was my main contact and despite the current lock down rules, every aspect was executed with great professionalism. I was given a very fair trade in value and the hand over was a breeze. Thanks also to Andrew Brown for sorting a few extra goodies! I took my new Octavia for a quick spin and am very impressed with all aspects of the car.
G. G.
Thanks Tony for helping us to purchase our used Skoda Scala. We love it and the whole thing was an efficient supportive process. There was an oil light that came on, on our way home from collection. We contacted the manager who sorted it immediately, efficiently and very apologetic. Mistakes can happen but not everyone likes to sort them- Simon did so thank you, much appreciated.
P. C.
Have purchased 2 cars from this dealership, and have been impressed with the service each time. Excellent COVID-19 control measures, too - everything handled in an extremely safe and responsible way. Customer service is excellent, and staff have always been attentive and efficient when calling / e-mailing. Special thanks to Tony Terry for the straight-talking, no nonsense approach to car selling - I really appreciate it!
A. D.
This is the first time I have dealt with Marshall’s Nottingham. I have been very impressed with the professionalism and helpfulness of Will the salesman. He was not the stereotypical car salesman most of us are used to. My car has been delivered today on a car transporter to my home address. Everything went very smoothly from my first contact. I was a little wary about spending a large amount of money on line without actually viewing the car . Will sent me two personal videos which reassured me that I had made the correct choice. Despite not being ‘ on the doorstep’ to Nottingham I look forward to any future dealings I have with Marshall’s.
N. A.
Thank you to Marshall Skoda Nottingham for delivering my car by a transporter yesterday to my home in Scotland.
From the very start to hear the pleasant voice of receptionist Hannah to be passed on to the sales executive Tony Terry, found him to be someone honest, trustworthy and professional ,the fact I had more trust in the person I was dealing with made me choose this dealership instead of others .
there were occasions when it was Tony's day off I had the pleasure of dealing with the sales manager Andrew Brown and on another the general sales manager Simon Thom, all good gentleman they all went the mile to answer any questions I had ,to cap it all a very pleasant delivery driver .
I would buy again and wouldn't hesitate to recommend my friends and family.
A. S.
Went to look for a new car on Monday.
Met Ian Sale who was informative on the options we had.
He was in contact throughout the week on any questions we had and the paperwork was done online on Friday.
Picked the Kodiaq up on Saturday.
A very good service thanks to Ian and Dan.
K. W.
Bought car from there.2 days after it had to go back.kept it for 2 days and repaired they said.day later the same noise appeared.rang them and was told they couldn't do it until middle of march.not heard from them since
L. D.
Great customer service with Micheal Ogden at Marshall Skoda, Nottingham very pleased with the motobility vehicle for my mum, would highly recommend the service at Skoda to anyone.
K. M.
First-class service provided by Tony Terry in purchasing my car at a distance of over 300 miles. Attentive, understanding and excellent preparation by Tony and staff made the purchase and delivery of the car very straightforward. Faultless customer service.
P. H.
Very pleased with the car and with the service. Second car I have bought from this dealership. Happy to recommend Marshall Skoda to others.
M. G.
First class service. Got new car under a week with no problems. All done through the fone and email. Guy's were helpful though the process. Happy to come back for my next car.
K. S.
Just seamlessly picked up my Skoda Karoz. The whole process from when I first went to enquire at Skoda Nottingham was dealt with by Tarun, who's professional but very friendly service and help guided me through the whole process of purchasing my new(ish) car. His advice and full explanation of the process couldn't be faulted. Would definitely recommend.
M. N.
Fantastic customer service and attention to detail throughout every stage of the transaction. Tony was precise, meticulous and understanding at every stage, and has firmly convinced us that we will likely stay with Skoda and use Marshall Nottingham again in the future. At a time of great uncertainty and challenge, the dealership have reacted excellently and with humanity and I therefore cannot recommend them, Tony in particular, enough.
G. T.
Great service from start to finish. Ellis and Simon did us a great deal and were thoroughly professional throughout. Marshall sort all our servicing for both our Skodas too. Highly recommended
L. S.
Buying a car during a pandemic has never been so easy with Skoda Nottingham. I enquired about a car via their online chat service, which prompted me to ring. Here I was introduced to Barry. Barry was amazing, guiding me through the whole process. I was coming from London, so test driving and seeing the car before the purchase was not possible, but Barry made me confident that the car was what I needed. The communication was great and I was happy with what I saw via videos and pictures. I travelled up to Nottingham from London to pick up the car. The car was in very clean. I am very happy with my purchase and would highly recommend buying with Skoda Nottingham. Again 10/10 customer service from Barry.
D. C.
Personable & Professional - We can't give anything less than a 5* review for Marshall Skoda at Daybrook, Nottingham. On first entering the showroom we were met by Simon, who arranged for David Park to discuss our requirements and show us some suitable vehicles both at the showroom and on-line. 7 days later, we were back and took collection of our 2019 plate Skoda Karoq Sportline. We were sent an informative video of the key features of our car, prior to collecting it, which was a really nice, personal touch. Our overall experience was fantastic and a great example of how car sales should be performed by dealerships. We would like to thank both David and Simon (and the rest of the team, whom we had a few giggles with whilst there!) for their time and personable service throughout the transaction. We will definitely be recommending Marshalls at Daybrook to friends and family. Keep up the good work! Dean & Liz Cole
k. m.
Just the best service on your step. There's no hard selling, just simple advice and support. To get the best results. Tony amd Andy just work as a dream team to make life easier, then your car is ready. If you're on a budget, they'll work with you.
Person centred from start to end..... A toast to old school no nonsense customer service.
Thank you Kerry
J.
Great experience buying a new Skoda from Marshall Skoda Nottingham. The whole process was very easy. I did not feel pressured into making any decisions or buying anything I didn't want to.The whole team was professional and polite. They were very competitive on price. Communication was great and I was kept updated on the status of my car while it was in the process of being manufactured and shipped. Big thanks to Tony for his help through the process.
K. G.
I recently bought a new vehicle at this dealership and can't rate their service highly enough. Buying a new vehicle is always a daunting prospect but the staff at this dealership are first rate. The salesman I worked with (Mike N.) was fantastic. He was friendly, relaxed and there was no high pressure or complicated sales talk, from anyone. Everything was just straight forward so I felt relaxed and comfortable throughout the viewing and buying process and Mike was a big part of that. However, all of the staff I talked to at this dealership were great. And today I got to experience their after sales service (due to a tiny problem I noticed in the upholstery). Again, no problems. They made everything easy and every single staff member is polite, professional and friendly. I would definitely buy here again. I trust them to treat me well. 5 gold stars from me!
I. W.
I purchased a Skoda Octavia from Marshall Skoda, Nottingham on 14 April 2021.
I don’t usually enjoy the process of buying a new car at all, especially so under the current pandemic. However, Marshall’s Tony Terry made the experience pleasurable.
Tony was helpful, efficient and totally professional throughout. I had excellent service from him. He replied promptly to any questions I had. I would recommend Marshall’s wholeheartedly.
A. C.
Great service 10/10 thanks skoda Marshall and big thanks for Micheal Ogden love the car
D. 1.
Fantastic service, I've just recieved my car yesterday and am delighted with it and the overall experience while buying it. Tony was great, I called him up told him my requirements and he sorted everything, exactly my kind of service. No hassle, no hidden fees or upselling, just straight forward honest service from someone who clearly loves cars.
K. W. L.
Great service from start to finish. Tarun Sharma, Ellis Jones, Dan Ross, Sush Babbar and Simon Thom did us a great deal and were thoroughly professional throughout. Highly recommended the team and Marshall Skoda…
L. H. F.
Tarun, Simon, the General Manager, The receptionist and all staff were brilliant at all times, plus the supply of nice tasting tea 🍵 was great. Thanks to all of you for the superb quality and excellence of customer service.
M. C.
Just bought a Skoda Superb from Marshall. Tony was very helpful and provided comprehensive video links of both the exterior and interior features of the vehicle. My part exchange was handled smoothly and at a good price.
A. A.
Thank you to Skoda Nottingham and in particular Will Lillejord for your help with my recent car purchase. Will was helpful and professional from the point of initial quotation through to the collection of my car. It was nice to not feel pressurised into making an on the spot decision, but also efficiently provided the required paperwork to get things moving once I had made a decision.
Collection was carried out according to covid guidelines and I felt comfortable throughout the whole purchase process.
I would highly recommend to anyone looking to purchase a new car.
Thanks again Will!
R. W.
I needed a replacment car. The company website worked very well giving a list of those available at the site within walking distance. The staff were very helpful - just right in the current lockdown circumstances - and - for someone who rarely changes his car - reassuring throughout the process. The car I purchased, whilst not the same make, is similar to the one I already had so collection and driving away was very easy.
R.
AVOID - They did half a job - stole 500 quid off me for car service that they never set up. Still waiting for someone to call to rectify the issue (from this dealership & head office from last year!) but the damage is done. When my PCP is at 2 years I'm trading the car back. Avoid Marshall/Sandicliffe whatever they want to call themselves nowadays.
--
UPDATE - My situation has now been resolved - special thanks to Mr Thom for his professionalism getting the ball rolling regarding this issue - Top man.
E. T.
Great service from the team i very polite spot on everything was in order keep their promise
Thanks Tarum and Sush
P. W.
Would like to thank Tarun, Wayne and service manager for all their help when we recently purchased our car. All the staff were extremely helpful and efficient and we would definitely recommend
C. B.
I took delivery of a used Skoda Octavia on 29th of November. David Park was excellent throughout the sales process. Having purchased the car unseen I was a bit apprehensive but on collection day I was very impressed and it was nice to have a car dealership that was passionate about customer service and satisfaction. A big thank you to them all. Brilliant!
K. J.
Excellent from start to finish. David Park was outstanding and made the sales journey stress free. I wouldn’t hesitate in recommending Skoda, Daybrook and I will 100% use again.
Thanks for the amazing car and 1st class service.
S. P.
Great Service from Tony Terry. Love the personal video for introduction to the car. A great service as you can go back and look at it instead of getting a lot of information all at once. Also great use of Ipads to give sll the information on the cars on offer.
Really friendly and helpful from all staff.
M. M.
I recently bought a Skoda Karoq from Marshall's Nottingham. There was a great range available online and Barry Hunt helped me select a car from Letchworth. It was delivered to Nottingham in a few days and the purchase went smoothly. Barry was a great help. Courteous and professional throughout. Hannah was brilliant too in passing on messages to Barry. Excellent experience.
M. H. (.
Purchased a used Skoda roomster, completely happy with it.
Good friendly experience from start to Finnish from the team…..that includes you James, only down side was the extensive paperwork,
All the best
Thank you
A. B.
Thanks for the friendly service at your showroom.And a very big thank you
to TARUN who helped us through the process of buying our car.Nothing
was to much trouble for him
D. C.
A seamless purchase transaction. We were very impressed by Tarun's professional but friendly approach to the whole process. Would highly recommend this dealership and its excellent staff.
P. W.
I purchased a used 69 plate Skoda Octavia a few days ago from this dealership, I dealt with David Park over the phone and via email and he was very helpful and professional all the way through the buying process, a credit to Marshalls! When I attended the dealership I was made really welcome by all the staff members I met and everything was concluded without any problems, my only criticism is that they are short of space and could benefit from a under cover viewing area as the day I picked up the car the weather was horrendous and could not inspect the car as much as I'd have liked to because of the high winds and lashing rain! The following day at home I gave the car a good clean and inspection and was very pleased that the car was in excellent condition, although it did have a few minor stone chips on the bonnet which were probably done on my return home, as stated earlier the weather was really horrendous!
The verdict, I would not hesitate to use this dealership again, and would certainly recommend friends and family to do so, well done Marshall Skoda 👍
M. C.
There’s two types of sales people I dislike financial advisors and car sales. Both due to past bad experiences. I typically hate the thought of changing my car, however this time after finding a car I liked via the Internet I ventured to the dealership bracing myself for the onslaught.
However the reality this time was totally different and dare I say it a pleasant and enjoyable experience!
I was assigned Tony and he looked after me and was very knowledgeable about all the cars. He arranged 2 test drives and covered all the options purchase options available to me without the sales pressure!
So the deal was struck and collection day came. I part ex’ed my current car for which they gave me a fair price. I arrived in time and everything was ready. Tony covered the paperwork side and handed the car over all with about 45 mins.
Thank you for professional service.
The only extra I took was a 2 year service plan option for £79.
The car was immaculate upon receipt and over 1/4 full with fuel.
J. M.
I picked up my brand new Fabia from the showroom today and I couldn’t be happier! Tony Terry took me through the whole process from arranging a test drive, talking me through the PCP and other finance plans available and getting me the best part exchange price on my old car. Absolutely no pressure at any stage and I have felt like a VIP customer all the way. Andy the manager even delivered some paperwork to my house that needed signing ASAP so there would be no delay to me getting the car on the date we’d arranged. I feel like nothing would be too much trouble for the staff and loved how Terry also introduced me to the service team too so I would be familiar with the process for servicing and MOTs in the future. Can’t recommend Marshall Skoda enough to anyone looking for a new or used car.
C. X.
Just purchased a car today and couldn’t be more pleased with the service I got from Will. Couldn’t do enough for me and made the whole process very quick and easy. Will was helpful alway the way through the process and was a pleasure to deal with. 100% recommend. Fantastic car aswell.
Thanks Will
S. &. A. D.
Had a very promptly organised appointment which was handled in a very professional and friendly manner. Having reviewed the information on the car beforehand on line it was useful to have plenty of time to look over and test drive the vehicle which gave me the confidence to purchase on the same day. Good trade in value for existing Skoda helped clinch the deal from my perspective.
p. p.
Excellent service received from Dave. In these difficult times, finding a car was becoming more and more stressful, I am so very grateful to Dave for making it a stress free purchase from finding the car, through to my collection today, customer service in all aspects was outstanding. Grateful thanks to Dave and everyone involved.
P. P.
Recently purchased 2 year old Skoda Octavia. Really impressed how well the car was valeted/cleaned. Excellent service throughout the entire process. Sonny Bhaker answered all my questions clearly and in detail. Very honest and friendly person. He managed to do all the documentation, etc. over email, so I only had to go to the deaership once (mainly to see the car with my own eyes before the purchase). I would highly recommend him and Marshall Nottingham. I will definitely be coming back for my next car.
It was pleasure to do business with you.
A. M.
From start to finish a very enjoyable experience - we decided to buy a Skoda CityGo Monte Carlo as a 1st car for our 18 year old son.. and I’m glad we decided on Marshalls (Daybrook) to buy from. Not only was the car we purchased spot on for his needs but the service we received was exceptional. Ian Sales was our point of contact and he made sure that, not only our son happy with the car, but also us as parents were completely reassured to. Thanks also to Simon Thorn and Andrew Brown for making my sons 1st car purchase smooth and enjoyable. Would really recommend Marshalls 10/10
P. (.
I recently bought a used Skoda Octavia vRS from Ian at Marshall Skoda's Nottingham branch. I am very happy with the service from Ian and the rest of the team at the dealership who were very friendly and welcoming on each visit.
When I went to look around the car, both mine and the rest of the vehicles in stock were clean and well presented. There was a wide range of Skoda vehicles to suit different needs and tastes. I was allowed to plenty of time to look around the car and there was no pressure to buy.
From my dealings with Ian I would happily recommend a Skoda to anybody and in particular from this dealership! Everything through the buying process was well explained and very thorough which even included a video on collection day showing how to operate various buttons and functions in the car.
The dealership is well prepared for Covid-19 and has hand-sanitiser stations throughout the building, plastic screens, marked out areas on the floor and each car has a sticker on the outside which lets you know if it has been cleaned or not.
Today I returned for a service and prebooked online using the Skoda website which had an option to prebook a courtesy car which I took out. This was easy to use and there was no waiting around like I've experienced in the past with other car garages.
The only drawback is that the dealership doesn't have too much parking but to me this is only a minor thing.
Thank you Marshall Skoda and I look forward to the next time I visit!
G. M.
A big thank you to Barry and David for helping my daughter purchasing a new Kodiaq and sorting the adaptions for her disability. Having been let down by a local dealer it was superb service from Marshall’s. my daughter is delighted with the car so a big thanks to all the sales team.
P. S.
Excellent customer service whilst purchasing a pre-owned vehicle from Marshall's.
Better forecout price than other local Skoda dealers, they kept us fully updated on time scales etc and car was prepared to a very high standard.
Sales Executive David P. was very personable and helpful, as was Andrew, the Sales Manager.
Covid regulations were all strictly adhered to, but we were still able to go for a test drive without any pressure to purchase a vehicle and the videos of the car we were buying, both pre and post preparation were a nice touch.
I would definitely recommend this Dealership!!
A. P.
Excellent. Ian Sale looked after us really well from first contact right through to taking the car home. He listened carefully to what we wanted, and confirmed that the model we were considering would be the best to meet our requirements. He didn't try to push us into anything we weren't interested in, and that is worth a lot. The car was brought up from Barnstaple very quickly, and so far we are really pleased with it. Thank you for everything, Ian.
P. G.
Have dealt with Marshall Skoda before at Oxford. But I have to say Nottingham were excellent. Sadly lost my VRS and had to replace. Found Marshall Skoda at Nottingham on line and searched what they had in stock.
Found exactly what I wanted and at a reasonable price. In these very strange times it’s stressful to make any large purchase, keeping your distance, plastic screens, face masks and hand gel. Not forgetting the pen you use at the showroom, the keys, the test drive when will it end? I digress!
All I can say is it was a pleasure as all the above was covered all I had to do was bring my mask. The car was cleaned and labels placed on the door gap to designate it has not being opened since cleaning, keys in a bag, pen in a bag, clear screens at all sales desks and reception all distances kept, walkway areas clearly defined. The only thing unavailable was coffee or tea but that was fully understandable. So pop along you may see something you like, I travelled 70 miles but it was worth it. Simple and easy and a pleasurable drive home in a quality car.
A. F.
Had our car serviced there a few weeks ago and when we got it back they hadn’t turned the service notice off so we had to go down again just for that. 20 mile round trip
Talk about a frosty reception!! No apology
Gentleman came out, took the key, not a word said, went to our car did whatever, and just handed the key back with a “ All done” and walked away.
Needless to say we will not be going back there again 😡
Just wanted to update my review.
Had a call from Simon at Skoda the next day and he couldn’t apologise enough. We had a lovely conversation and we are more than happy to go back now. Thankyou for sorting this so quickly and efficiently 👍🏻👍🏻👍🏻
J. O.
very good service once we had decided on the car that we wanted. Staff we very accommodating and helpful. Sadly waiting list time for new car was too long (10 weeks and this is the same for other makes & dealers so no reflection on the Marshall's staff).
So ended up with a nice newly new Superb. Thanks to Sony and Ryan
C. G.
Bought a used car from here during lockdown 2021. To say they made me feel like part of the Skoda family is an understatement - nothing was too much, friendly, professional, kind and caring - the video they sent me of my potential purchase due to COVID restrictions not allowing you to have a test drive was incredibly helpful. Barry Hunt made me feel at ease with my purchase and helped me through every stage patiently and calmly. Andrew and Hannah also deserve a mention. That personal touch has definitely made me a fan! Wouldn't hesitate to go back to them in the future! Thank you - Michelle.
C. C.
First visited the Motability department in July 2020 and was introduced to Barry Hunt the motability specialist who was extremely helpful picking our new car and changing dealership from Ford to Skoda. Barry kept us updated regarding the new car,sent me a video of the new car.
Just picked up the new car and we love it, so glad we made the move to Skoda. Everyone was really helpful and polite. The manager Andy came and checked we was happy, thanked us for choosing them and made us feel important as he spent time with us.
C. S.
Really impressed with the service I received off Tony Terry. very friendly and helpful. The video he sent me for the controls of my new car was useful and saved me lots of time.
Also happy with the social distancing measures they have bought into the showroom
A. D.
At a time when absolutely nothing is easy, Dave Park made the experience of buying a new car clear and straightforward. He managed both the administration and the social distancing impeccably, and was able to conduct the relationship in a way which felt personal, even though the interaction was mainly online and on the phone. Well-informed, proactive, thorough, enabling and with the human touch: what more could I ask?
S. R.
Absolutely fantastic service for our motorbility car . Massive thanks to Barry Hunt for a seamless service from start to finish .
We especially liked the video he sent us to explain the car details whilst under lockdown .
Can’t recommend highly enough . As for our car ? Absolutely love it .
Thank-you so much
J. D.
Huge thanks to Barry, Will and the team. We received excellent service from start to finish. Particularly appreciated the clear communication throughout and the personalised videos are a neat touch and a great way of operating under covid restrictions. We're thrilled with our vehicle and wouldn't hesitate to recommend Marshall Skoda.
D. R.
Thanks to Dave Park and team at Marshalls, we bought our new Skoda on Sunday and the whole process has been smooth and painless! Communication has been excellent and David was very patient with us after we "mucked up" as regards the documentation from our old vehicle! We are very pleased with our new car and will certainly recommend David and this dealership.
D. W.
Had an absolutely great experience buying my new Skoda Octavia vRS, everything was explained in detail even after the purchase of my new car Tony was happy to talk me through some technical questions over the phone. Would definitely recommend Skoda Nottingham and Tony Terry. They go the extra mile.
K. H.
I purchased a car from Sandicliffe Skoda Nottingham and the car is absolutely fabulous. The customer service was fantastic and anyone looking to buy a car ask for James Barton. He always kept in contact and did everything he said he would do. Many thanks to James and the Sales team.
J. W.
Absolute top class! Every step of the way I was made to feel important, nothing I asked was ever too much trouble they moved heaven and earth for me. Despite the Covid restrictions everything was incredibly well organised, everything was as simple as it could be nothing was rushed, nothing was forced and you were in the driving seat throughout (pun intended). I originally had Ian who took me through the initial steps and honestly incredible found my perfect model, perfect price everything was Bob on due to Covid restrictions I was passed onto another one of Andy’s helpful team members Will again he was outstanding always in contact, had me in mind at all times couldn’t ask anymore of him what’s clear is Andy the sales manager runs a team of passionate, professional and personable people even Hannah who by the end of it we were on first name terms and knew who we were speaking to before we introduced ourselves.
The car is bought was a Skoda Scala SEL 1 litre petrol wow, just wow! Beautiful car, outstanding price I honestly have no words to describe how happy I am with it.
The team down in Nottingham from the bottom of my heart - thank you!
J. A.
Marshall at Notts were a joy to buy a car from. Very friendly and helpful. No pressure to buy. Informative and diligent. Transfered the car we wanted from Bedford. Arranged for the extras we desired to be done before we picked the car up. Gave a very competitive price for our trade in car. Thanks you were great.
M. T.
This is the second time I have purchased a car from this dealership and I can honestly say that I will be continuing to do so in the future. David Park and the team were extremely helpful from start to finish and answered all my questions efficiently. Even during covid it was all handled very professionally .
Thanks for all your help.
Malcolm twist.
V. D.
Bought an 18 reg quartz grey Skoda Octavia in truly excellent condition at a good price compared with other SE L trim models UK wide. I’d asked the dealer to keep the motor for me for 2 wks until I sorted my finance which they were happy to do despite pressure from other prospective buyers. The service and help I received from their salesman, Sonny Bhaker, was exemplary. He dealt with every request and question I asked of him brilliantly. Communication with him and the other staff, including reception staff was efficient and courteous at all times. The condition of the car when I picked it up was immaculate, inside and outside. Not one mark on the car thanks to the cosmetic treatments applied to the car. Even my usually reserved son said how fantastic it appeared. An excellent experience indeed.
k. e.
Just purchased our first Skoda car with Marshalls. The help, advice and customer service was excellent.
Found exactly what we were looking for in a used car and on the forecourt ready for us to test drive.
Thank you Ian for all your help and for making us feel very relaxed in your friendly company.
Your showroom and facilities are excellent also.
M. w. a. t. s.
Just taken delivery (Sept 2020) of our new Skoda Octavia very straight forward, from initial contact to driving away took only 3 weeks! Great service with a simple no fuss, no pressure experience.
R. W.
Just taken possession of a new Skoda Superb from the Skoda Nottingham branch. The service was first class right from choosing the specs, despite covid restrictions, to finally taking delivery. Many thanks to Tony Terry for his help throughout and to all of the team at the dealership.
C. J.
I purchased my car from James Barton, who made my experience very enjoyable.
The customer service was exceptional, the process from start to finish was smooth and James was professional throughout.
On collection everything that was agreed upon purchase had been done and the car was fuelled and ready to go!
James offered to show me the controls to which I politely declined as I was already familiar.
I highly recommend James as a sales exec and Skoda is you are looking to purchase a new vehicle.
P. W.
We purchased our Skoda car just over a week ago. We found the whole experience excellent from start to finish. All the staff are very friendly and helpful. In particular we would like to thank Barry who without appearing pushy explained everything in detail and made the whole process very relaxed We are very pleased with the car and would recommend Marshalls of Daybrook
R. T.
Thank you Will and the rest of 'the family' Picked up my super Citigo yesterday. I saw it on the forecourt a couple of weeks ago while on a miserable wet walk. Was a bit nervous of buying a car by phone and email in the current climate. Needn't have worried. Given all the information needed, covid free pick up and good part exchange for my faithful old Golf and Will handled the tax too! Will let you know how she handles the M25 after lockdown Will.
K. J.
Bye Bye Ford Hello Skoda !!!!
We are on our 9th mobility car previous 8 being Fords. Had a really brilliant changeover from both Tony and Simon. Had a really nice drive home in our new car.Hope things return to normal for you all soon. Regards Julie and Martin Blown
S. J.
First time dealing with Marshall SKODA Nottingham. Very impressed with the service provided from Sales Executive David Park, from start to finish nothing has been an issue. Would very much recommend this company. Thank you.
Y. S.
Excellent customer service. The sales team went above and beyond my expectations. A special thank you to Ian Sale, no request was too much trouble, kept me up to date every step of the way.
B. T.
I contacted Marshall SKODA Nottingham though Autotrader, I was looking for a car and had messaged a few other dealerships. Nathan was the first sales person to come back to me, provided me with all the info that i was looking for and really did his best for me. He was committed to following up with me, ensuring that I could see the car by providing a 7min comprehensive video covering the whole car, the main features and functions. He did his best to get a price and an arrangement that we all could live with. Thanks Nathan
C. B.
We have just purchased a brand new Skoda Karoq sport line from marshals Skoda @ daybrook and all I can say is wow. Wow from the very first time we met tony our sales man where obviously as a business they would love you to buy a car but there was absolutely no pressure what so ever wow to his boss Andrew both men and all the staff we met at Marshall’s have been nothing but FANTASTIC they have done everything we have asked going above and beyond I personally am over the moon with my new car it’s amazing and I wouldn’t hesitate to visit our (car family) again in the future I would highly highly recommend anybody to pay a visit you will NOT be disappointed
Many many thanks to tony Andrew and all the team at marshals Skoda daybrook
Charlie and michelle baker
R. s.
Recently purchased a car from hear and can't fault the level of customer service, the staff are friendly, professional and help you through every step of the process, thanks to Tarun, Sush, Simon and all the team for great friendly service and I will defiantly return in the future to purchase my next car.
J. P.
Firstly buying a new car is a big deal. I'd been to a few car dealers didn't have a great time, they didn't seem interested and I wasn't getting any good offers. I walked into Skoda and it was fantastic, they couldn't have done any more for me, not forceful not pushy, I personally felt like I was getting a great offer. Sonny Bhaker was looking after me and from walking i,n to leaving with my new car he was fantastic. Hopefully i'll be with Skoda for along time if this carries on. Thanks again Sonny
C. A.
I'm very pleased I chose Marshall Skoda. I received first class service all the way, and was kept informed throughout. A special mention and big thank you to DAVID PARKS. He went out of his way during this recent lock down. I have the Kamiq.
J. W.
Thank you for the excellent service that we received from Barry Hunt, a vast improvement from Sandicliffe.
Barry was very informative and patient.
When we next get a new car we will definitely go to this Skoda dealership.
Thank you once again it was a pleasure.
Paul and Josie Woodgates.
F. N.
Nathan did his best but there were some delays which were not of his making and at one point we weren’t kept updated as much as we would have liked.
However once we had clarified that we received excellent service and a full tank of petrol and a bottle of wine helped to restore our good humour and we are very pleased overall with the new car and how Marshall Skoda and Nathan resolved our concerns. 4 and a half stars better reflects our feedback
J. M.
No pressure selling which was important to us, excellent service we are very happy with our new car. The whole process was a pleasure and we don't say that lightly! Would certainly recommend
F. B. F.
Andy, Simon and David where experts in the trade. Fantastic knowledge and nothing was to much for them and always called me back or emailed me when they said they would. Very accommodating when my little one was running riot around the dealership. Great effort gents, keep at it and thank you for my Skoda Fabia!
A. M.
David Park at Skoda Nottingham was fantastic. Not the usual and expected ‘slimy’ car sales man at all. Was very patient and answered all my questions. Well done, I’d definitely recommend him and the whole team.
P. D.
Took the car in for service, the staff where friendly and efficient.
D. S.
I recently changed my Skoda Karoq which I bought here 2 years ago for another Skoda Karoq! I was so impressed the first time that I went back, and found the same level of excellent care and attention!! Tony Terry was so professional from start to finish! Thoroughly recommend Marshall’s!!
J. G.
I took delivery of my Skoda Octavia earlier today and would like to thank all the Staff for their input in the entire process. Throughout I felt that I was amongst friends. I would especially like to thank David Park who was truly amazing and efficient from start to finish . I found the whole process really enjoyable and nothing was too much trouble. I wish you every success - you truly deserve it.
J. F.
I placed an order for a new Kamiq with salesman Tony Terry on 19th Dec. He located one in transit at a German port and said it would be available by mid January. He kept me informed of delivery progress and I was able to collect the car on 17th January. He tuned my phone into the cars system explained several new features. Tony is a very friendly salesman to deal with, there was no agling over the part exchange value of old car, and the whole experience went very smoothly. Top marks Tony , you were good to deal with. Than you John Fletcher
M. R.
I've just collected a used Octavia from the Marshall team and want to say a huge thanks. Top marks to Barry Hunt for his exceptional customer service. Barry was friendly, professional and knowledgeable throughout and made the car buying experience a relaxing one.
P. W.
David Park,an excellent salesman,persuaded me to take the new car.All the arrangements were then taken over by Ian Sale,who answered all my questions in a friendly and helpful way.He took me through all the paperwork expertly and patiently and obviously had a good relationship with his colleagues.The whole process was made easy and pleasant.I should also thank Hannah,the receptionist,who helped me a lot on the telephone.I look forward to dealing with Marshall's over the next few years.
J. S.
I had already seen the Octavia I wanted on the internet. Tony Terry showed us round the car when we arrived and took my wife and I for a test drive. He was very friendly and knowledgeable, answering any questions we had. He explained the extras available and helped with the form filling. He made buying the car easy.
W. B.
Ordered my new Skoda karoq 3 weeks ago was promised delivery date by 28th September picked up today 22nd all dealt with by David (motability experp) and the car was not in the uk at the time either. Very very friendly dealer shop and 100perc professional. And nothing seemed to much to ask. Was introduced to different departments and showroom manager for future references if any issues.
If I had to moan about anything at all would be no car matts included or not a full tank of fuel on pick up. Highly recommend visiting if looking for a Skoda
W. S.
Fantastic customer service from Laurice. From the first day of enquiry until the day we picked the car up he could not be more helpful. Explained everything in detail and like a lot of salesman he was not pushy. Went out his way to keep us updated and was polite and couldn't do enough for us. Would definitely recommend him to others. A credit to the company. Keep up the great work.
N. K.
Friendly good service. Collected a year old car, previously unseen. They did all they coul to make the collection experience as good as possible. Would recommend. Ask for Barry in sales.
R. B.
I’m always slightly sceptical about car sales men and that they would tell you anything to “close the sale” but this wasn’t the case with James, he was very genuine and knowledgeable about the Skoda we were buying.
The process of buying the vehicle was smooth and James was helpful and sorted all the relevant paperwork and the last-minute car accessories we requested. On collection everything was ready to go, the car was fuelled and ready to hand over.
Overall, we had excellent customer service from James thank you to him and the team.
M. G.
Started ok with a test drive and general discussion of options, with a pleasant salesman but any sale was then lost on the second test drive.
Having been clear that time was tight and agreeing a test drive time to suit, arrived to see the car in question being driven away by a salesman giving another a lift home ( don't they have a car each ?) which promptly meant the agreed time was missed. Time filled in by salesman looking on PC for any cars that might be suitable to order, even though absolutely no deal was anywhere near at that point.
There appeared to be more focus on getting a deal done by a certain date even though I had said there was no rush ( and I'm the customer.... )
The other negative which had already made any deal unlikely was a very poor part-ex offer.
In the end, purchased elsewhere with no pressure and a part-ex vastly higher.
Overall a shame, as dealership highly recommended by friends.
R. F.
First class service from first phone call to handover. Barry sorted everything when I decided on an ex demonstrator from Marshall's Newbury Depot. The car was transferred polished, valeted and handed over in a week. First class. Would definitely recommend.
f. d.
My experience with buying two cars from Sandicliffe in Mansfield Road, Arnold, Nottingham in the past three weeks has been a most enjoyable one. David Ward, who was the sales executive my wife and I dealt with, was polite, enthusiastic, knowledgeable...and above al,l helpful and friendly. He put us under no pressure to buy, allowing the cars (a Superb, new, and an Octavia, newish) to sell themselves . He is a great character and has now become something of a friend. They are all a brilliant team - Mark, the sales manager, is a great guy and the young lady who organises the servicing is a real sweetie!! My wife and I are so taken with the fun experience of getting our cars from this branch of Sandicliffe that we recommend anyone to go there for the super cars they sell (Skoda is no longer a musical hall joke, believe me!!) and see David. He will give you a great deal and will make buying through him a real pleasure. To crown it all - David is an honest broker!!!
A. W.
If you want to buy a new/used Skoda during these difficult times, go and see the team at the Daybrook site. We found a Fabia Estate at the Oxford branch, Barry organised for it to be sent up to Nottingham and explained the whole process during the pandemic and how they operate to keep both staff and customers safe.
Unfortunately, my wife tested positive for COVID before e could collect the car, but that didn’t stop Simon, Andrew and Barry working as a team to get the car valeted, taxed and delivered to our home safely.
We love the car, thank you so much for all the help and support guys! Stay safe
D. H.
This is the 6th year that I have been with this garage to get a mobility car. I was so pleased to continue with them because their service has always been exceptional. James Barton has been the inspiration behind my new choice. He has shown patience in his explanations and a genuine interest in making his customers happy. He is a good emissary.
T. S.
Very friendly and helpful service by Nathan, even picked me up from the airport to collect the car in Nottingham. Great car with all the features and trim and Marshall Skoda Nottingham gave me a great deal. I'll be sure to return for my next purchase.
S. H.
The whole process of purchasing our new car was good. David Park was brilliant, there was no pressuring into making a decision to buy and he answered all of our questions and made the buying process enjoyable.
A. T.
Very happy with the service that I received from David Park & Marshall Skoda when purchasing a Karoq and part exchanging my Octavia estate. The service was professional and informative, and the observance of safety rules in these Covid times was good.
J. E.
I have only positive comments in relation to how Laurice handled my purchase at Skoda Nottingham. His professional but very friendly attitude put me at ease. Although I was purchasing from a distance, the conversation and email communication was all I needed to be confident in my purchase. Thank you Laurice, was lovely to meet you today finally
i. C.
The lady I spoke to was very helpful and friendly. Test drive was good (a decent route which actually tested the car unlike some other manufacturer's routes I've been on recently - yes Mercedes I mean you!!). Only negative was the more 'experienced' salesman who waffled on and on about options and features the car had and didn't pick up that i wasn't interested in any of that and wanted him to stop talking.
e. k.
If you are looking for a new or used Skoda this is the place to go.I travelled 33 miles and it was worth the journey. Honest trustworthy is not usually words used at car dealerships but everyone at the dealership are there to help you and they go the extra mile.Superb is the service.I have no problem recommending this dealership to anyone. Go and see for yourself you wont be disappointed .
J. W.
Absolutely first class service, nothing was too much trouble and turnaround times where quick. Drove 120 miles to get the car we wanted and we were not disappointed. We would highly recommend Dave Park and Skoda Marshall Nottingham. Thanks 😊 Jason and Joanne Weeks
S. A.
Fantastic service from initial point of contact to hand over of the new car. Thanks to Nathan at Marshall Skoda (Nottingham) I was able to get the car I wanted in a couple of weeks and in time for our trip to Cornwall! Just about to get behind the wheel - can't wait!
M. B.
I have just purchased a used Skoda from this dealership. The whole process has been faultless from start to finish and the staff very helpful and friendly. Many thanks for making the whole process so easy, well worth the 160 mile round trip to view and purchase the car.
R. W.
I came in to see a selection of vehicles recently and thought the showroom looked pristine. Marshall are a good company I have worked in the motor trade before. I am quite sure they will look after there customers the last franchisee is only interested in FORD!!
S. D.
Just recently bought a car from here and with living near Newcastle it was done over the phone and email but Simon, Andrew and Barry were brilliant and when we traveled down to get the car in person Barry was very informative and really friendly and the manger Andrew come over to say hello and had a chat for abit. Love the car and drives like a dream , thank yous again would definitely recommend this place if you are looking for new car 😊😊
i. g.
Phoned up and spoke to Sonny, I was asking if a used car was still available (not a skoda). Sonny took time to ensure he had all the correct facts available for me. A test drive was then arranged. On the day of the test drive Sonny was very polite, the person who took us out (sorry forget your name) as excellent ensuring I know all the controls before driving. I was also taken out on a good run to get the feel of the car. On our return Sonny was busy with another customer but took time out to make sure we had a coffee whilst waiting.
The negotiations for the sale and part exchange of my car were carried very professionally and a deal was agreed. All the added extras were explained to me but not in a way that I felt they were being forced onto me. A collection day was arranged for a few days later.
On arrival for collection of the vehicle I was treated in the same manor as the day of the test drive.
I looking for a new or used car again, I would recommend Skoda and Sonny.
M. D. S.
Outstanding service from start to finish. Barry on the sales team advised and helped throughout -- He even came in on his day off to personally hand over my New Karoq Deserved 5 stars !!!!
J. W.
Laurice was out of the showroom like a greyhound the second he saw us in the pound but that's to be expected. From that moment on he was fantastic, he enquired what we were looking for and then expertly showed us a range of cars that fitted our criteria. He demonstrated a sound knowledge of the vehicles and was friendly and professional throughout the whole process.
Almost made parting with all my money enjoyable.... thanks Laurice!!
D. A.
Excellent service from the Marshall Team but in particular from Ian Sale for whom nothing was too much trouble. Much appreciated.
PS the car was rather spectacular as well. Big thank you also to the valeting team.
S. W.
Popped in on the off chance to view the Skoda Karoq. Although busy when we arrived, James made the point of introducing himself and letting us know how long the wait would be. From arranging the 1st test drive through to arranging a 2nd test drive in a different engine size, nothing seemed to much trouble. All in all, James Barton made this one on the most pleasurable car purchases I've been involved in. I never felt pressured during the transaction at all. Thanks, I'll be back in 3 years.
D. T.
Great experience at Marshall Daybrook. I would certainly recommend Marshalls to anyone looking for a car. Barry was friendly, very efficient, knowledgeable and made the process very easy. I am impressed with how quickly I was able to get my new car which I absolutely love.
A. D. E.
I would just like to say how pleased I am with Marshall Skoda Nottingham I received first class service throughout the purchase of my Octavia ,Tony Terry was very polite,helpful and knowledgable and the process was extremely smooth and pleasant ,I am also delighted with my Octavia also very nice to get a personal thanks from the manager
l. T.
Excellent service from start to finish. I was kept informed on the process as I had chosen a car from a different site. Nothing was too much trouble. Laurice went above & beyond. Very professional, courteous & polite.
It was a pleasure doing business with him
T.
I booked a car repair for 8:40 am, 28th November and dropped in my car as scheduled. The receptionist said she would contact me the following day, but nothing happened. I chased up through their live web chat on 30th November and they said they would ask a member of the team to contact me as soon as possible, but I still got no update. I did not receive their health check report until 2nd December when I called them. I was a bit disappointed by their slow response.
S. R.
Took the car here for a service. First visit to this dealership. Newish premises, all looks slick and tidy, including the workshop which is a good sign. Only feedback I would give is that I had to wait quite a long time both at drop off and pick up. 1 hour in the morning waiting for a lift into town and half an hour in the evening waiting to be seen to pick up the car. To be fair though the staff apologised and handled the situation pretty well. So just deducted the one star. Other than that would be happy to go back.
L. K.
Great service, friendly, helpful staff especially when my 2 children were with me during the initial consultation. Would recommend Nathan, car wow and Marshall motors. Very pleased with my new car, thank you.
D. S.
Excellent service, all dealt with virtually due to covid and couldn't have been better. Sales guys and manager couldn't have been more helpful and friendly.
Will look at using them next time i need to swap my car.
H. B.
The service we received from David Park & his colleagues at Marshall Skoda when purchasing a new Karoq and part exchanging our much loved Yeti ( pity they don`t still make them),was professional and informative. The observance of safety rules in these Covid times was excellent.
N. H.
Couldn't ask for a more hassle free service on our first Motability car.
A first class service despite the challenges of Covid19. Thank you Barry Hunt and team for taking the stress out of out motoring needs !
R. P.
Excellent service from Sonny from start to finish. The communication, time taken to give us a comprehensive test drive, willingness to bring our chosen car from another branch and thorough preparation before collection were all outstanding.
L. V.
Fantastic experience with Sandicliffe Skoda Daybrook! Bought my new car with ease with help of salesman James Barton who found me the car of my dreams and at a great deal. Can’t thank him and the team enough. Have been with Skoda 6 years and will continue happily to driver their cars.
Many thanks!
Laura V
A. A.
Hassle free purchase. The whole process from start to completion of the sale David Park was friendly informative and helpful, with no pressure sales pitch.
5 STAR rating .
Thank you
Anne and Peter
M. S.
Tony Terry was an absolute star. We got exactly what we wanted at a reasonable price. The handover was smooth and customer service from Terry and the Team exceptional. Thank you very much for your help and patience.
C. H.
I collected my new Skoda Fabia today I’m very pleased with it, the whole ordering process was made so easy by David Park he kept me informed at every stage, he was so professional but also put me at ease he definitely deserves 5 stars.
S. K.
Just collected a pre-registered Octavia VRS from Marshall Nottingham. Barry Hunt was extremely helpful during the whole purchasing process, explaining all extras available without any pressure to buy. The big bonus for me is the car is fitted with more factory extras than I originally spotted.
T. G.
"Thank You" to everyone at Marshall Skoda Nottingham for making the experience of buying my first Skoda amazing, a Black Kodiaq vRS , I'm really impressed with my new addition, the service I received was outstanding a real family feeling about the place. Keep up your standard, I will be recommending all my family and friends to Skoda in Daybrook a real friendly team. I'm blown away with the vehicle.
E. K.
Balbir Baker (Sonny) was helpful, friendly and professional. He went through the car thoroughly at handover, explaining the controls. He didn't assist about Skoda Connect...I have no idea what it is or what does. I would have liked the car to lock automatically when I drive off for security. Guess I'll have to remember to lock it myself.
Overall Sonny did a good job.
A.
This is the 5th car we have purchased from sandcliffe Nottingham so that tells you we are very happy to keep going back when it comes to purchasing a car. Yesterday we picked up our Skoda Karoq 1.5 TSI SE L and the car is amazing. We dealt with James Barton on our last 2 purchases and we couldn't have found a nicer person to deal with. Very professional very friendly and extremely patient. And like I said when leaving the dealership. At some point I will be back James. Also we would like to say a big Thank you to the whole team at Skoda who where very helpful also as well as the management team who helped out too.
R. K.
Great place, spacious inside and friendly staff. I had my Octavia serviced while I waited and the car was noticeably smooth afterwards. I'll be back.
T. L.
David Ward the salesman was very good and friendly ; Skoda Rapid I bought seems good and was a very good deal. But the admin charge from Sandicliffe that I found out about after agreeing price of car - of £99 - seems to me like a scam, though I'm told that it is clear from their website that this will be charged
S. L.
Can't rate Marshall SKODA Nottingham highly enough. A great experience, David was very knowledgeable and helped me through the simple process. Really pleased with my new car. 🚙👍
I. W.
Outstanding service from Sonny Bhaker, the Skoda representative. He was enthusiastic, knowledgable and always on the ball. He was patient with me making a decision and could answer any question that I wanted to ask. I would strongly recommend this company and Sonny in particular if you want to buy a Skoda. You will buy with confidence!
S. F.
Personal professional service from Barry for my Motability Kodiaq -pleased with car and the service from the garage. Very knowledgeable and would recommend to other potential Motability customers.
A. G.
Helpful and accommodating to getting my car sorted out before a Bank Holiday. Polite, good service from Gavin
S. S.
Excellent customer service from Barry Hunt and Hannah. It made buying a car a stress free experience. Great advice and help on finding the right car. Highly recommend.
K. T.
Staff very helpful and not pushy or forceful in any way.
A. M.
Cannot fault Tony Terry. Not the easiest buying a car in lockdown but from my initial enquiry through to the delivery, Tony has been so helpful and i would happily recommend
J. L.
Really friendly and efficient service from Tarun and Sush and a fast turnaround from ordering a car to collection. Thank you
D. P.
Excellent service, friendly staff very helpful and attentive.
Professional and knowledgeable .
Mr Sonny Bhaker was fantastic he answered all my questions and took the time.
He is a credit to both Marshall's and the Skoda brand.
M. G.
I was struggling with changing the battery in my key fob, took it in and was dealt with straight away. Very helpful and excellent service.
P. J.
The purchasing experience from the first enquiry contact to final handover of our new Karoq was entirely pleasurable. Many thanks go to the team, especially Barry Hunt for his rapid response to our initial out of hours online enquiry and his attention and courtesy thereafter.
N. H.
ŠKODA, MArshall’s (Nottingham) , in the form of Tony, Terry, Sales Executive were a pleasure to deal with.
Professional, helpful, friendly and efficient.
Would recommend, and not forgetting The Octavia Estate, 1.6HD, LE Tech, we are ver6 happy with.
Regards
Nigel & Jayne
R. B.
Another smooth car sales operation.
Staff appear somewhat aloof with a shortfall on technical and product knowledge.
Could be a new crop or insufficient training.
Reviews not inspiring on after sales support.
k. m.
A big thank you to the sales team David and manager Simon both made our up grade to a larger car 1st class will certainly return 5star service.
I. C.
Excellent experience buying from Marshall's. David Park organised everything very well. The whole process went smoothly and the car was very well prepared. Recommended.
l. p.
I found buying my new Skoda Kodiaq very easy we were looked after very well by Nathan he listened to all our needs he did not rush us and was very accommodating to our needs. He also kept us in the loop while he was away on a course Thank you for looking after us Nathan
H. K.
Great service, would definitely recommend!
P. A.
I was only enquiring, not buying, but staff were very helpful and friendly.
L. H.
excellent customer service we have recently received from Skoda in Nottingham from James was amazing. My mum brought a car through the motability scheme and nothing was to much trouble. BIG THANKYOU TO JAMES and the team
S. H.
Fantastic Service from Michael from start to finish , loving my new car 🚙
K. H.
My partner brought an Octavia from here and received great service from James Barton. The car is wonderful and I would highly recommend Skoda cars. Great value and when my finance offer ends on my Ford I will go to Skoda for a Citigo
l. r.
Amazing service from Tony and Andy can't thank them enough. Quick delivery of car even in these tough times always kept in touch to let us know how things were going and I highly recommend the kamiq to everyone 10 out of 10 boys thank you
H. W.
Just taken ownership of my lovely new Fabia. Thank you to Barry Hunt and the rest of the team at Marshals for helping to make the whole process from start to finish a breeze.
S. D.
I went to collect my car today from skoda
The whole experience as been really good
The staff were really friendly and very helpful
They anwser all the questions I had
Everything was very organised and all social distaning was observed
I would will tell other people to go and visit Marshall skoda Nottingham as it is an excellent place to go and buy a car and not feel under pressure
Well done x
D. C.
Really good service. Ian was a pleasure to deal with, helpful and nothing was too much trouble. Would recommend 100%.
W. T.
We have had great customer service from Dave park he went above and beyond to provide us with a great car. He was very professional and continually kept us updated of any changes.
J. C.
Brilliant service and a big thank you to Barry Hunt for coming in on his day off to hand over my new car. Everyone has been very friendly and helpful. It is really appreciated, thank you.
g. l.
I couldn't have asked for a better customer experience, the sales representative, William lillejord was really helpful as all the correspondence was done by email. I would recommend this dealership to anyone.
Thankyou guys
S. S.
James answered all the questions I had about the Skoda. He is very knowledgeable and genuine. I would recommend if you’re looking for your next car to speak with James!
S. G.
Looked at a specific problem with the Adaptive Frontlight System and managed to cause another fault so car now dangerous to drive; now illuminates such a small area in front of the car that 20 mph feels too fast. Computer says no fault so won't look at it again.
Having to escalate with Skoda complaints.
Update: It has taken a long time to resolve but finally found the issue at my own cost. However, much help from Lisa at Sandicliffe and Mark at Skoda in getting this sorted.
Sandicliffe have now issued an unexpected refund so credit to them for this.
I. L.
Excellent service, polite and understanding staff. No pushy sales tactics. Good part exchange given. Thank you to Ian Sales and team for a professional sale/purchase!
J. B.
Been looking for a Skoda Karoq sport line 4x4 for a while and found one at this place. Super friendly staff and were really helpful. Would recommend to any one looking for a new Skoda. Thank you very much, in paticular to David Park for all your help 👍
W. F.
Great customer service from Ian. Friendly and professional. Updated me regularly and made everything hassle free and easy. Thank you
R. C.
I went and sorted out my new car at Marshalls today and received a warm and friendly service. The place is nicely appointed and they even make you a coffee. Nice.
D. T. E.
First time we had used Marshall’s. The whole experience was excellent. All the staff were very helpful and attentive, with a special credit to Barry Hunt.
K. U.
Excellent treatment Barry on the purchase of my new car.
Couldn't fault it in anyway, good job mate.
Keith Upton
L. F.
Showroom felt really Covid-secure. Staff friendly and helpful. Overall super service. Would buy from them again.
T. W.
Very positive experience of buying our new Škoda
Vehicle arrived early no issues seamless and professional service with Barry taking the trouble to explain everything
Complete with video as it arrived
Very impressed and thank you
t. s.
Great selection of cars available. received excellent customer service and would highly recommend Skoda Nottingham. Thanks to James for all the information and help received in looking for a new car
C. R.
Wonderful service from David Ward definitely 5 star.
David couldn't have been more helpful and made the whole process simple and straight forward.
I would recommend going to see David at Skoda. This is our 7th Skoda and now 3 on the drive and this new one is the best so far.
S. P.
Really good service from Tarun, very helpful and patient and of course the car is great!
E. A.
Excellent customer service from Craig. Very efficient and professional.
R. W.
Great experience from the start, went with a car in mind that was at another branch, Tony was very helpful and friendly from the beginning and was able to move it over to the Nottingham branch and has continued to check up with me even after picking up my new car to ensure I'm happy and that everything is going well, great dealership, l would definitely recommend
N. B.
Exceptional customer service! A huge thank you to Laurice whom I would personally recommend. He took everything I asked for into consideration and produced the best possible results for me. A credit to the team. Cheers big man 👍🏻
T. T.
Swapped over my Karoq for a new Karoq. Service was exemplary as always. Thanks to Dan and Barry for their help.
C. W.
Great service from Marshall Skoda team especially Ian Sale who was very helpful and made buying the car stress free. Would highly recommend.
M. R.
I had a test drive of a Skoda Octavia with James Barton, he had great knowledge of the car, options available and was very helpful throughout my experience
R. H.
Great service from Tony who found me a car quickly.I took delivery of my new Karoq on the 4th of September and so far I am highly delighted with it.
B. H.
Great place.Took my Ford Focus in for it's MOT, I was meet at the door by a lovely young lady, Hannah is her name, took me to the service deck, where I was booked in by Kevin the service manager, I was phoned to tell me my car had passed its MOT and was being wash, fantastic service, would recommend Marshall Skoda , Daybrook to anyone, Thanks again
R. S.
Recently visited skoda in Nottingham and brought a new car with my wife. Excellent customer service from James. Thanks for the help we were given. Great car.
M. E.
Popped in to get some information. Spoke with a salesman called James who answered all my questions and gave me great information. Was a lot more helpful than the previous dealer I went to.
D. C.
I would like to thank David Park for his excellent and professional service when purchasing and on collection of my new Kodiaq. Also the follow up calls were appreciated.
M. H.
Great customer service , no pushy salesman and highly professional from start to finish , would like to thank Ian Sales and his colleagues at Marshalls Skoda for all their work in the purchase of the Fabia
k.
Customer great customer very friendly and helpful next mobility car im going their again
P. B.
Nice showroom and choice of cars. Salesman James was really knowledgable. Will definitely look to order a Skoda as my next company car.
A. J.
Great service from some very friendly and knowledgable staff. Made buying my new car very straight forward.
C. E.
Big thank you to Ian Sale for the fantastic service service provided throughout buying my new car. I am very happy with it.
C. R.
Popped in to get some information for my wife. Spoke with James who was very informative and nothing seemed to much trouble. Very nice cars and tidy showroom.
P. G.
Couldn't be more satisfied with Marshall Skoda service and especially Barry Hunt, who couldn't have looked after us any better ,making the whole experience and change over stress free.Thank you,
C. S.
Thanks for the great service today when picking up my new Octavia. All very friendly and helpful
P. B.
I picked up my car today. Lovely people, treated well. Now own a really special car.
G. S.
a big thankyou to tony terry on the smooth handover of our new skoda.
we know if any problems do occur we would be confident tony would solve any issues
J. R.
Just swoped my car for a skoda karoq estate with David park sales executive very helpful shoed me the car that l wanted explained everything l wanted to know very happy with the service
J. S.
We were made to feel very welcome and the atmosphere was very calm and relaxed, resulting in a very easy car sale. We got exactly what we wanted
F. A.
Spent £350 at local garages but they couldn't find the fault and skoda charged me altogether £106 and they put new dpf sensor, fully diagnosed, cleaned inside and outside aswel ..staff was soo helpful ..thank u so much skoda nottingham :)
V. P. S.
They made me a great deal and were more flexible than all the other brand dealerships. The service was excellent and friendly and I couldn't be happier.
d. b.
Laurice gave first class service to us; helpful, personable and genuine. Thanks for the car and all your efforts
T. F.
Excellent service and my husband has one very happy wife absolutely love my new karoq thank you Barry for making it the smoothest car purchase we have ever made
D. P.
Great service from Barry Hunt and all the team at Marshall Škoda. Love my new car!
k. G.
100% Communication from start to finish, I would recommend Marshall Skoda Nottingham to anyone looking to purchase their new new or used car, Thankyou again.
A. S.
This is actually Marshall Volvo Nottingham, they might have the odd Skoda or other brands for sale (part ex cars) but the huge dealer logo hung outside is definitely Volvo.
R. P.
Nice cars and facilities. James the salesman was helpful. Will be back next year when our car is due
S. B.
Received great service despite a pandemic. Very personalised and happy to answer every question I had.
G. M.
Top marks for Dave Park who helped throughout, and despite a few wobbles helped us get the car we wanted and already love
A. W.
My father in law picks up his new car skoda citigo. Thanks for your help at Marshall SKODA Nottingham. Thanks Tony Terry
L. F.
Had my Octavia serviced there. Nice and clean afterwards and no more expensive than other Skoda independents.
N. P.
Great team to work with. Open, honest and are good at managing expectation.
t. Q.
Would like to thank everyone at Marshall Skoda especially Mr Barry Hunt for the great service with our new Motability car it's lovely to drive a great car Thanks
J. K. H.
Excellent service,staff were very pleasant,helpfull and efficient..would highly recomend...
B. G.
I had a lot of help and patience from the staff ,and would recommend anyone to visit Marshalls . I am enjoying my fabia , and had everything explained to me. Thank you
r. k.
First class service from Ian Sale; attention to customer care was excellent
S. 0.
Brought a new skoda fabia. Received excellent customer service, especially from James Barton. Highly recommend.
S. O.
We have had 3 cars from this dealer and have been very happy with the cars and service.
N. D.
Great service.Tony is excellent and so pleasant to deal with.will recommend Marshall Skoda to my friends
P. R.
Wonderful team.
Could not be more helpful
especially BARRY
Thanks a million!
c. c.
Great service from Tony, honest and made buying an easy process. Many thanks!
Z. R.
Very good car driving comfortable and skoda staff was very good i am happy.
s. h.
Very helpful staff my uncle ordered new skoda fabia se I would highly recommend a visit to this showroom.👌
J. H.
The sales person who sold us the car sonny I can only use one word and that he was excellent
And that goes for the car as well
Z. L.
Excellent and friendly customer service well experienced people's working ⭐⭐⭐⭐⭐
h. g.
absolutly first class experiance from start to finish 5 star rating from tony terry
W. W.
Great experience. Looking for a new car for my daughter. Did there job.
K. E.
Customer service excellent
J. S.
Friendly staff. Bright contempory showroom. The cars are great too!
P. B.
Good coffee, nice cars, James the Motability chap was very helpful.
W. M.
Good selection of SKODA cars on forecourt, prices and details displayed well.
T. M.
Booked my car in for a major service and i was very satisfied.
A. G.
Sandicliffe is a good place to purchase Skoda fantastic car fantastic staff very helpful
R. T.
My new car (Superb - literally) excellent service too.
S. n.
Thanks everyone for quick ETA as we came from london to buy the car.
K. M.
Car ready for collection on time.
Staff friendly
C. S.
Nathan was informative and helpful when my husband and I were looking at cars.
😊
d. c.
Poor salesmanship left feeling any information required had to be drawn out rather than give,all in all like Cars but not service
K. H.
Very happy with the service, staff were friendly and communicative
Q. A.
Honestly worth to pay more here as compared to local Grages. Peace of mind
M.
Great customer service and good deal ... would use again
E. C.
Good cars, but hard sell on GAP, staff personabal
G. L.
Excellent service from Tarun
P. T.
Barry hunt very good and the ladies on the telephone was very good
j. c.
NO complaints James Barton very professional. Very happy
K. C.
Car booked for service that it didn't need. Staff apologies and gave the car a valet. Thank you
g. h.
All good
D. G.
Service staff were friendly and work was completed on time
D. J.
Excellent service and reasonable prices very helpful service team
M. O.
Overall good service and experiance from Tony and Andrew.
C. T.
Polite friendly staff. Always excellent customer service.
G. H.
Well staffed very clean good prices
A.
Really friendly staff, nothing too much trouble.
N. S.
Very friendly and helpful staff 👍
S. M.
Perfect service from start to finish.
C. H.
Excellent service from both Ryan and Barry
A. G.
Very Slow service
people on reception don't even know how to smile
R. W.
Wonderful service from Ian and Ryan!
J. Y.
Welcoming and friendly service. Highly recommended.
D. L.
Change hands but still fantastic experience
c. r.
Very good job, done on time!
L. E.
Great service would highly recommend
D. H.
Efficient service thankyou.
M. J.
Excellent under unusual circumstances.
S. M.
Well run
j. h.
Job done quickly very helpful
A.
Very good and friendly team
J. H.
Very pleasant and helpful staff.
m. p.
Quick polite good service
S. B.
Excellent 👍☕
S. B.
Super service as always
D. Q.
Friendly non pushy salesman
S. H.
Superb showroom with professional service
D. S.
Great place!
J. W.
Quite quick, no, trouble
A. S.
Tried very hard to please.
J. L.
Nice staffand helpful
M. A. H.
Fantastic customers service
W. C.
Excellent service
M. S.
Excellent
P. G.
Pcs
R. N.
Amazing service
z. i.
Great service.
b. p.
Quick and helpful
R. C.
Dealership for skoda ....
A. W.
Good service
R. O.
i just purchased a scoda Octavia i traveled all the way down from Scotland and when i arrived Chloe had all the paper work sorted she was very helpful from start to finish
M. B.