Reviews of North Oxford BMW. (Car Dealer) in Oxford (Oxfordshire).

North Oxford BMW

629 Reviews

333 Comments

Car dealer

Car dealer

Woodstock Rd, Wolvercote, Oxford OX2 8JP, United Kingdom

Description

Information of North Oxford BMW, Car dealer in Oxford (Oxfordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of North Oxford BMW

Popular times

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Reviews of North Oxford BMW

M. T.

Rozeena Ali was a very helpful lady. BMW North Oxford is capital F fantastic! always provide an exceptional service which is exemplary — I wish other companies would follow. Highly recommended

M. F.

I was greeted by reception, who directed me in the right direction and was greeted by another person who told me what I had to do as I had already registered and completed the online check in form for my booked in service. After leaving the keys in a locker box and completing a few questions, I was introduced to the very helpful lady, Carly Beaver, who was organising & dealing with my service. She gave me approximate time windows when it would be ready & how she would be in touch. Overall, although it was a long wait as I booked in @ 8am & my car was ready at about 5pm, I was very happy with the service provided. They send you a video of the inspection and ask if you want to go ahead & authorise the work they recommend and how much the cost will be. 5* service.

H. N.

I've bought a car a month ago and the whole process was amazing. Thanks to Ben Rose all our questions and request have been managed and solved and we're absolutely in love with the car. He was very kind and proactive in advice and solving problems that we hadn't even thought about. Very professional and fully recommended. Thank you Ben and all the North Oxford BMW team and see you at the next car servicing.

P. J.

Bought a new car from North Oxford BMW recently . Very pleasant experience. I had frequent updates about my order status up until delivery and Luke was always ready to answer any questions I had. My vehicle handover with Lewis was also a pleasure and I was given an in depth demo. Cannot fault this dealership, would highly recommend it for new car buyers.

V. B.

The best place to get your new car. I had the privilege of dealing with Ben rose. A credit to BMW, he was professional and courteous. Offered advice on the most suitable vehicles, based on my needs and did not push for a sale. The experience was smooth, and I was informed every step of the way. This was a refreshing experience and I will definitely be returning when I want to purchase another car. Thank you

P. F.

Recently had my BMW M series 2 serviced. Left car with dealership first thing, and received an update prior to collection in which cost and service details disclosed fully, so I knew what to expect. I like the team effort at this dealership with a highly personable individual looking after the service process making it all seamless. Latest technology used so you can book your car in via a touchscreen and you key is placed in a secure box. All in all, a very professional set up and what I’ve come to expect from BMW.

G. B.

Rozeena Ali was amazing, she was attentive, professional, and extremely knowledgeable. She is a Credit to North Oxford Garage and superb Service Agent, who goes far beyond expected customer service. All the service agents I have dealt with over many years meet the highest standards of professionalism. They are the face of the company and is what sets them apart from other dealers. Thank you for an enjoyable experience of service and facilities at North Oxford Garage.

G. P.

Excellent service, bought my used Bike from there, Elektra helped me with the whole process, everything was straight forward. I even got a video of the bike before agreeing to buy it. Price obviously a lot higher than going private but still very happy, have it for a month and no issues so far. Definitely recommend!

G. M.

Excellent service. My MOT had been booked as an all day slot, but Colin at BMW North Oxford Garage managed to get my MOT done by 10:30 am to allow me to attend to my errands in the afternoon. The attention to the client's needs was outstanding. The MOT itself was affordable and came with a complimentary car wash, as well as complimentary coffee and fast wifi and working area for the wait. Well done!

S. R.

The fuel flap on my car got jammed this morning. A tiny mechanical problem, but a huge problem for us as we were setting off on holiday. Not being able to charge the car would wreck our holiday plans. I visited North Oxford BMW at 9.00, saw a service engineer, Roger, at 9.03 and he fixed the problem by 9.05. Now we are off on holiday. Brilliant service! Thank you so much.

B. H.

The usual very polished experience that you'd expect although very much on a budget these days. Machine coffee and no pastries. No obvious area to work for the day other than the regular lounge. Workshop charges a lot as you'd expect, but there are a good number of loan cars. Twice I've had work not finished properly and car left in a dangerous condition after a service hence low rating.

S. W.

Having been a customer since 2008 through my wife's Mini and since 2014 as a BMW driver, I cannot praise the Service team highly enough across both the Mini and BMW operations. They are always incredibly friendly and helpful, regardless of whether you are a business or private customer. You feel like a long lost friend walking in as you are greeted by a familiar face amongst the team. Both the Mini site at Long Hanborough and BMW site at Wolvercote are perfect if you have to work whilst your vehicle undergoes its "pampering". It's difficult not to be impressed by the overall layout and attention to detail. Although main dealer pricing can sometimes feel pricey, I at least know I am in safe hands and will (almost) always get a first time fix (only time they didn't was a specific design issue, so hardly their fault!).

N. M.

I have been a customer of BMW since 1990. We always had superb customer care but lately for last few years I have been dealing with Rozeena Ali who has been always very professional, polite and helpful. I am very grateful and she is more than a five star employee for North Oxford BMW.

M. B.

I purchased a vehicle from Luke Welland. It’s was the quickest, easiest car purchase I have ever made. Luke took care of absolutely everything. We love our new car, thank you to Luke for a quick, professional experience. Highly recommended!

D. C.

My new BMW car unfortunately came with several faults, one of them serious. Chris and the team looked after me very well with a very good level of service, despite me not actually purchasing the vehicle from them. Communications were good throughout.

B. M.

Really efficient and professional! Took my car to North Oxford BMW- was seen in by a lovely gentleman called Michael from the service team, he explained what needed to be done to my car and why. Very knowledgeable. Would highly recommend!

S. B.

Had one of those moments that restores faith in human empathy. Bought a roof rack and optimistically thought could fit it ourselves. Michael and Roger took pity and came out and did it for us. Immensely good service and kindness. The difference that makes a difference. Thank you Michael and Roger

s. r.

Popped in not along ago, upon my arrival I was welcomed by a lovely woman by name of Rozeena. She went above and beyond too provide me with an amazing service, I’m not the best when it comes to cars, but she more than willing to take her time and explain everything to me. absolutely amazing customer service

a. m.

I have recently had some major work done on my BMW 3 series tourer. All the staff were excellent, especially Rozeena Ali, who kept me informed from start to finish on the progress of the car. Well done BMW Oxford.

L. A.

I’m not normally one for doing reviews but the outstanding service I received from Carly in the service department deserves a mention. I didn’t even have a booking but she came out to my car and helped me solve my issue, very grateful.

M. W.

Carly is the best service adviser I’ve ever had the pleasure of dealing with. I called in and she was so helpful and made me feel at ease, such good customer service and I’ll always look forward seeing carly because I know my problem will be solved first time round

C. M.

Outstanding customer service by Rozeena. She’s very pleasant, professional and has everything ready for me when I get there and gets me checked out quickly. I had my service and MOT done at North Oxford BMW many times and Rozeena always kept me informed of any issues that needed to be addressed and why. She goes above and beyond to help if necessary. Thank you Rozeena and the team. Highly recommended

M. L.

Well what can i say about the sales service received in the purchase of my new S1000XR..... Elektra Goodwin is not only personable but an absolute star and a credit to North Oxford BMW. From the very first telephone conversation, both Elektra and Maria have kept me informed throughout both on the telephone and via e-mail. the handover was as smooth as could have been expected. I bought an S1000RR from North Oxford back in 2015..... certainly made the right choice in returning! Happy customer :-) Thank you North Oxford BMW

J. L.

Had to call for some assistance for my dads car and I have to say the service I received was excellent. Rozeena Ali was incredibly helpful and was able to resolve my issue almost immediately.

T. M.

Great remote bike buying experience from BMW Motorrad Oxford Garage. Elektra very proficient and attentive throughout. Dealing with all my requests quickly. Video, documentation and courier organised plus rapid delivery made whole process easy and a competitive sale to boot. Thank you. Tom

k. g.

I called North Oxford BMW Motorrad to enquire about the BMW CE 04 electric scooter and spoke to Elektra she was very knowlegable about the bike and said they had one on demo and it was available for test ride, I asked when it was available and booked in for a few days later. A few days later I rode to North Oxford BMW where I was met by Elektra where we did the necessary paperwork then went out to the scooter and explained how it all worked inc the regen braking system. The scooter was fully charged so off I went. I found it a little strange at first because it's got a long wheel base but after a few roundabouts I gained confidence. The regeneration braking was awesome just like engine braking. The bike was very quick off the mark and reached the 70mph speed limit where permitted with ease. I did 56 miles on the scooter and enjoyed every second my only critisms were the seat on that particular version and it only had 6 miles left when I returned . I gave feedback when I returned saying if it had better range (I didn't ride it for economy just to see its rideability factor, I'm sure using it economically would give more range) I would probably order one but with a comfortable seat. It was a good day and I'm glad I experienced the CE04 and a special thanks to Elektra for a smooth and uncomplicated test ride it was a lot of fun and I learned a lot . Thank You.

M. K.

Booked my car in for a service. The process was very good and swift and a special thanks to Rozeena Ali from the services department. Highly recommend North Oxford BMW.

M. C.

Just a quick note to say a big thank you to the two amazing receptionists today They were both under the *bank holiday* panic, yet still provided an amazing service. Big thank you must go to Parts and John Howell of whom sorted my parts requests and enquiry regarding new badges with nothing but curtesy and professionalism Hats off them 👏 As all know I'm ocd when it comes to my cars Marc

A. S.

As I left my MOT until the last minute, I was unable to book in anywhere until I called Rozeena at North Oxford, she got me in the following day and had my car MOT'd promptly allowing me still to get to work on time! Thanks also to Andy Faulkner for looking after my car!

M. R.

I recently visited North Oxford BMW and Rozeena assisted me with my queries. She was very welcoming and helpful, very happy with the customer service I received.

J. S.

Waited for my car to be mot and serviced. Comfy waiting area . Machine for coffee and all sorts of tea . Cold drinks . Clean toilets lovely staff very efficient

G. P.

I am very pleased with the service I have received especially from Rozeena. She's been very helpful and knowledgable and caring.

R. B.

Very efficient & helpful. I had booked a service scheduled for the 17th February (for completion during the day).On arrival at 10.00 a.m. I asked if the Service could be completed a.s.a.p. because I had an urgent & unexpected appointment for 1 p.m. Their response was incredible. They immediately said that my car would be ready by 12.00 noon AND IT WAS! A guy by name of Richard Walker runs the Service Operation & so effectively! Great stuff! Some attitude & great teamwork to help a customer out.at zero notice. My car was immaculate as well on collection.

S. P.

I have had a couple of cars from BMW North Oxford. Customer service has been second to none especially when taking my vehicle back for service & maintenance. Rozeena has always taken care of my vehicles servicing. Her knowledge and understanding is great and she will put the clients needs at the forefront of her priority list which makes the process as seamless and effective as possible. Thank you so much for you help.

A. N. F.

Excellent service experience courtesy of Rozeena. She has taken care of my service needs since I have been with this dealership. Amazing communication and work carried out in the most professional manner, such a pleasure to be under her care. Definitely will use BMW again and recommended to others.

R. P.

All in, great service. Attention to details, they cater very well to your needs. Picked up a car not long ago and really took it upon myself to come on here and let you guys know. I spoke with Tobie Hau, gave him my monthly budget and he met it my needs. He’s the guy you need! 330i (258PS)

J. E.

I had a wonderful experience buying a used car here. Nic Hall was our sales man and I believe he's the best car sales man I've ever had (and I've met quite a few). He was knowledgeable about the car, he was easy to reach and quick to respond. He kept everything as quick and simple as possible without any fluff or rambling. He understood exactly what I wanted and just got it all sorted out. It was such a pleasure and made it so fun to get my new car!

L. C.

vehicle was booked in for an mot and egr cooler recall, rozeena ali on the service desk was very helpful and made sure my car was completed on time, and the technician darren's quality of work was excellent

P. J.

You won’t find a better garage for BMW motorbikes. People on social media say how good these lads are, and you take those comments with a pinch of salt, but go experience it for yourself. The service lads at this garage go above and beyond. Proper legends

s. a.

Had my car booked in for a service. Rozeena Ali took the car and delivered it back once work was done. Amazing customer service from start to finish. Lovely to have amazing friendly and informative service throughout. Definitely will be using this garage again.

M. F.

Amazing service and Sales experience following years of disappointment at other BMW dealerships. Rozeena has taken care of my service needs since I changed from another dealership due to be let down, all communication and work carried out in the most professional manner, such a pleasure to be a customer of hers and the dealership. Due to having such a great service experience this has led me to order a new car from North Oxford, and Alfie has helped me order my new car, it was a tough decision for me with the Spec on this one, but he dealt with everything and was extremely thorough in helping me make my choices, I've had BMW's for over 20 years and this is by far the best dealership I have dealt with.

J. P.

BMW Customer Service seems to have improved significantly since 2006!which is when inlays owned one. The service Ive received from North Oxford BMW has always been good, but specifically this past week has been exemplary. Thank you so much Rozeena Ali !

D. H.

I took my BMW into NOG service on a while you wait appointment, Colin Osborn took great care of me during the booking in stage and kept me updated during the time my car was in the workshop. Another great experience and I appreciated the personal attention whilst I waited for the work to be carried. Thank you Colin and the service team.

R. M.

I have been a customer of North Oxford BMW for many years now and I have never been disappointed with the service provided. All of the service advisors are helpful and very friendly. In particular Rozeena has always been pleasant and super helpful when she has been my service advisor. She often goes above and beyond for her customers which is very much appreciated. I always know that my car is in safe hands when it is left with this garage. I wish to remain their customer for the foreseeable future as I have never had any problems there. Keep up the good work!

j. t.

Great service. Colin osborn took control so friendly and helpful my first visit looking forward to the next

P. M.

Once again another lovely experience everyone really friendly I drive 55 miles from w london to come here because this dealer and my local short bus ride away dealer are chalk and cheese

S. H.

At the bottom of my original post I said I will definitely be returning to upgrade with a new BMW. Great service from the Service Dept, and I have to confess continued faith in the BMW brand for the support provided after my previous vehicle was out of Manufacturers Warranty. To repay the faith I purchased a new BMW 8 Series and my wife absolutely loves it. Thanks again BMW North Oxford for your fantastic service and Tobie Hau for his attention to the detail around customers requirements and needs, the recommendation for the 8 Series ticked all the boxes. I will be back soon when my 5 Series needs upgrading! Booked my X5 in for a service and was very pleased with the professional and courteous service I received from James Kaye. Very knowledgeable about the work that was to be carried out. The garage set-up allowed me to wait for my service to be carried out and able to continue to work remotely with access to free WiFi and coffee. I would like to thank the team who worked on my car and those who returned it looking like new after a free valet. Would highly recommend James Kaye and the BMW Oxford team. I also would recommend the new cars sales team and Tobie Hau, I will definitely be returning to upgrade my car with a new BMW!

M. G.

Just recently purchased an approved used M340d through Luke Welland at North Oxford BMW. What a great car, and buying it was also a fantastic experience! Luke was not in the slightest bit pushy, and was extremely helpful, knowledgeable, and efficient.

L. B.

Booked a service on the 1st of April, incredible service through Jenna Hughes, as soon as the service had been done she had contacted me letting me know it was all finished, all in all was just an amazing experience and was looked after very well big thank you to Jenna.

J. L.

Took my car in for a recall. Excellent service from Rozeena Ali (excellent customer service). Booked time online, so easy.

S. C.

Excellent customer service provided by Carly! So refreshing to deal with such a young knowledgeable service advisor , a credit to the establishment.

R. F.

Thoroughly enjoyable experience from start to finish buying a new car from North Oxford BMW. Well looked after buy Tobie and the rest of the Team at the dealership.

h. c.

After being very disappointed by a sales rep on Saturday and starting to think about selling my car and buying a non BMW electric car, I came back today as my car was being serviced and I got the best customer service I ever had in BMW. Rozeena actually listened to me, reassured me about my car issues and offered to help me in the future to replace my car! Thanks to Rozeena I will now consider BMW to replace my current car.

H. N.

Booked my car in for it's first service with Roger Davidson, he was polite, professional and an absolute credit to the business and brand. Will be returning for future work

A. W.

Good selection of bikes in A1 condition, sales man offered me a coffee or cold drink and left me to view the bikes in peace saying if I have any questions just let him know..

F. D.

Nice to experience good old fashioned customer service.Very pleased with the whole transaction which was professional at every level.Thanks especially to Michael who went the extra mile to make sure it all happened on time and to budget.Thanks guys

t.

Oxford BMW provided an outstanding level of customer service when I took my BMW to them for a service and some issues were discovered. Needless to say I will now not hesitate in going back next service.

O. G.

Very welcoming and great service, especially from Rozeena. One of the best dealerships in Oxford definitely recommend.

G. F.

Really good service from Nic & Duncan.

G. M.

First time at BMW North Oxford - I was super impressed with it all. Josh Fidler was fantastic; extremely helpful and gave me all the advice and guidance I needed to choose my motorbike. The whole thing was pain free. Great service, but most importantly a really nice guy. Thanks Josh!!

V. T.

Had a first service on my X3 this morning. Dealt with by Rozeena. Professional and friendly throughout. Remembered me from previous visit with my last car which was nice. Quick turnaround. Comfortable waiting room where I was able to do my work with ample refreshments.

A. B.

Visited North Oxford BMW today to look at a warning light on my dashboard. Although the part that is needed must be ordered in, I explained that I could not be without a vehicle this weekend. Rozeena was brilliant at sorting me a courtesy car, (despite not having booked one) so my weekend is not impacted. Great customer service as always, thank you!

L. M.

My 5 series was booked in for servicing and I was looked after by Rozeena Ali. She was very welcoming and took care of everything. She also personally called me with updates throughout the day. The car was cleaned and ready for collection in good time.

J. S.

Bought a BMW X3 from Lewis Todd and he was fantastic from start to finish. We went on a nice test drive where he was in a pace car due to COVID reasons and got enough time to test the car in various scenarios (country, A road etc.). Once we got back to the dealership, I gave what my monthly budget and Lewis and his manager made work to as close as to what that was. Overall, thank you to BMW Oxford and Lewis, you've all been great!

R. S.

My 3 series went in for a recall last year. Rozeena Ali looked after me & my car & was absolutely brilliant. Kept me fully updated on progress & what was being done. Absolutely fantastic service, can't fault the experience with Rozeena & North Oxford BMW

A. y.

What can I say apart from excellent! I finally picked up my new car today and it is amazing. Love it so much and cannot thank enough Lucy Johnson (Motability). She was so understanding, helpful and knew my needs very well. Never had any negative visits or communications and my car was ready, prepared and immaculate when I picked it up. Patient and giving me all the time I needed to go through everything, but also left it open to help in future as well. Definitely recommend the garage and particularly Lucy. Will be renewing in three years I'm sure! Thank you so, so much for everything.

S. J.

Every time i have been to North Oxford, i have always felt looked after by the service team. i dropped in unannounced and was looked after by James a couple of weeks ago, who undertook diagnostics on my car and managed to deal with my issue swiftly. This service is extreamly professional and i cannot thank James enough for his help and advice.

J. H.

We had a test drive on Saturday and we’re looked after by Jakub. What a knowledgable pleasant chap. Not pushy, gave us answers to all our questions and was just brilliant. I’d recommend the BMWi3 it’s absolutely amazing. I’d recommend Jakub to support you through the process what he didn’t know about the i3 just isn’t worth knowing... thanks Jakub

D. B.

Chis Bidwell is the man to go to, to purchase your new car! We had such a good experience with him and the team buying our new and approved car from the North Oxford BMW dealership! Couldn't recommend them more!

M. D.

I have always had a great experience at North Oxford BMW, with Rozeena Ali looking after all my bookings and related communications. I phoned in to get a copy of my MOT worksheet and Rozeena had it over to me before the call ended! I share in the common view that dealerships can be daunting - but it must all be down to the person you deal with.

D. S.

Excellent service again. Staff were exceptionally helpful when it came to paying via Bumper explaining what was required. I was also kept fully up to date as to what repairs were required and costs.

S. A.

Rozeena was very accommodating when I came in with a minor issue with my 3 series. Despite her very busy work load on the day She made time for me, talked me through the error and helped resolve the matter immediately. Very friendly service from her which is why I will be returning. Thank you Rozeena for making my experience at NOG a great one!

M. F.

Brilliant customer serviced recieved from Rozeena Ali. My BMW 1 series was recalled last year and Rozeena went above and beyond to ensure i had no trouble with sorting this out. She took care of the whole service. I also had a diagnostic issue with my car and again Rozeena provided excellent customer service ensuring I had no trouble with sorting this again. Thank you very much for your help and support.

a. a.

Popped in as was on holiday when the charging point failed, even just before they closed they helped. Really grateful to them in service and friendly staff 💕

C. R.

EXTREMELY PROFESSIONAL AND COURTEOUS FROM TIME OF ENQIRY TO COLLECTION,I WOULD HAVE NO HESITATION IN RECOMMENDING NORTH OXFORD BMW,AND WILL USE THEM AGAIN IN THE FUTURE,COLIN ROBERTS

T.

We've had issues with North Oxford BMW in the past, however my last two services on two different vehicles has been amazing. North Oxford BMW went the extra mile in offering the best service. We got a call a day before the service just to remind us of the service and that they will collect the vehicle. This was something that helped us a lot as we were going through some difficult time. Jacob collected the vehicle on time and not a minute late. Rozeena kept us well informed of the service and the vehicle was returned on time again by Jacob, washed and cleaned. Thank you for the great service and please keep it up at that level for all customers.

D. R.

Great service by James and his colleagues. They helped me with my bike service and combined it with opportunity to ride bike that I was looking forward to trying as a courtesy bike while my motorcycle was at service.

C. C.

Carly in service dept was amazing. Kept me up to date throughout the process, nothing too much trouble and I didn’t have to prompt for an update at all. Super quick and smooth turnaround!

W. &. F. L.

I've been a customer of North Oxford BMW for 20 years now and can only vouch for their professional and friendly service throughout this time! I cannot recommend them highly enough!

P. I.

Rozeena and Chris did a brilliant jonbof solving a problem with my 3 Series

B. W.

Bought a used F80 BMW M3 from here and dealt with Simon Faulkner-Barrett, got to say was the best buying experience i've had to date. I asked a-lot of questions both over the phone before visiting and at the dealer, and i was made to felt that nothing was too much trouble. The vehicle was prepped to a high standard when i went to pick it up and everything agreed upon had been completed. Thank you BMW North Oxford and to Simon a real credit to your dealership. 5 star

M. R. G.

Rozeena and Jenna are always so polite and go out of their way to look after me and my car, especially when I am so busy with work and family. They are both very experienced and knowledgeable and I recommend you ask you them when you visit BMW

N. C.

Great service from all in the spares department. Particularly Matt. Always helpful and patient when looking for parts for my Z3.

N. A.

Really helpful and courteous staff. I contacted them about an end of warranty check for my vehicle and got it sorted out quickly and easily. Shout out to Carly Beaver who made sure my recent visit to to check my BMW 330e was smooth and very organised, and communicated clear and useful information on time. Would definitely carry out service at the north Oxford garage in the future.

M. D.

Fantastic service provided by Rozeena at North Oxford BMW. As soon as my M4 was due for MOT/Checks, Rozeena arranged for everything within 24 hours. Thank you for the great service yet again with BMW.

M. J.

If you're lucky enough to be helped by either Rozeena or Jamie, then you'll be in very good hands. Charming, caring, and work closely with the workshop to get the repair your car needs, not the one it doesn't. They really try their best to make you happy. One of the reasons it's such a strong team is that they Adam as the Service Manager. You can go to an independent workshop and you can save money, but you will spend more time getting there and the experience may not be frictionless. If you value your time and want to protect your investment, go to North Oxford BMW. MJ

S. H.

Elektra made buying a new bike a breeze, looking forward to further service from North Oxford 👍👍

S. M.

Jodie and Darren have been great with the aftercare and communication whilst my car was being repaired. Thank you

J. H.

brilliant service ... very customer centric .... helpful.... patient... professional team ... cannot wait to collect our new GS tripleblack BMW motorcycle

P. M.

Have just purchased a used vehicle from North Oxford BMW and it was an excellent experience. The trade in of our existing vehicle and purchase of the new (to us) vehicle was made an enjoyable experience thanks to Nic Hall. Nic’s communication throughout the process was second to none and I would not hesitate in recommending Nic and North Oxford BMW to anyone.

K. S.

Bought a used X3, trading in my old car. From start to finish, the staff there, Jeremy, Nigel and especially Luke, were fantastic. Even though I'm London based, North Oxford will be my go to BMW dealer from now on.

J. W.

I came in for a service and Rozeena was excellent! Talk about service with a smile from start to finish! Thank you for making my experience hassle free.

C. L.

Bought a nice used car here. Thanks Ben for his efficient and great service. Will come back again for my next car!

R. R.

I recently purchased a new GS 1250 TE through North Oxford BMW Garage. Nathan Thomas went out of his way to provide me with excellent service and was even kind enough to lend me his personal jacket and helmet so that I could test drive the motorbike. Mike the driver delivered the brand new bike to my house and spent a lot of time and attention very patiently explaining to me how all of the bike new gadgets worked. He was a superstar! I would also like to give a big thank you to Brendon for his help and for sending me the personalised bike video.

M. C.

A huge thank you to Carly, every time I visit North Oxford BMW or contact by phone, I always have the great pleasure in dealing with Carly who is very professional, informative and helpful. Carly is an asset to your business. Thank you, Carly! :)

A. A.

Thank you very much Rozeena Ali credit to the dealership excellent service with a smile and thoroughly efficient .

L. S.

Bought a new R1250GS from North Oxford - excellent service right from the first visit to the showroom to look at the bike through to collection yesterday. Elektra was very knowledgeable, super friendly and was great to deal with. I was quoted similar prices by other dealers on my new bike but ultimately it was the service I received from Elektra that made me opt for North Oxford. I will definitely buy from them again and will be happy to bring my bike here for its servicing.

M. S.

BMW would not start it was recovered to North Oxford BMW. From the very start I was kept informed at all times. Rosina was extremely helpful and within two days car was repaired. At a time when things could be stressful for one’s self it certainly was not for myself thanks to BMW North Oxford. I would definitely recommend North Oxford BMW.

J. B.

Excellent Customer Care and Knowledge from Colin, Clayton and an unnamed chap in Car Sales, all of whom were very helpful and friendly. Recommended.

G. R.

Rozeena is one of the main influences of why we continue to use North Oxford. Both my husband and I had our cars fully serviced and MOT’d and we had Rozeena really help us through the process, especially helpful when some unexpected work came up and she worked to arrange a way of us keeping the car in without us losing days off work. Always really impressed with how professional North Oxford BMW is. We have to travel some distance to go there but it is always worth it. Georgia Broughton

R. L.

I wouldn't usually consider visiting a BMW garage to get my car serviced, but I wanted the experts to check it this time while it was in for a recall. My 13-year old BMW 1 series was acting up, the guys in the garage managed to locate the fault easily (EGR valve stuck open) and identified a slack timing chain - both faults were flagged with BMW and they managed to get BMW to pay the majority on goodwill. Absolutely amazing (probably incredibly lucky), I am happy to know that the car is in really good shape again thanks to them. Would definitely consider going back for peace of mind.

N. W.

My BMW R1200GSA LC generated a miss fire as I was on my commute to work, thankfully I was near North Oxford BMW, I popped in and spoke to the young chap on the service desk who explained how busy they were but would see what they could do.. 20 mins later after a couple of nervous cups of coffee I was on my way.. thanks guys really helpful and excellent service. BTW you are now the place I'm bringing my bike to for servicing and probably for my next purchase. Keep up the excellent customer service North Oxford it's so hard to find these days.

a. a.

I recenty visited BMW and spoke Rozeena who was very professional and gave me some great advice to help me with a new car purchase. She also showed me to a waiitng area with nice refreshments and WIFI so I could crack on with some work at the same time.

S. L.

After a 3 hour drive to view a new car. We were met by Colin pritchard a very helpful and polite sales manager,offered a coffee and then viewed the car,everything was professionally delt with, we had a great experience all round. (Picked the car up 2 days later)

d. b.

Excellent service and in particular from Rozeena Ali who is very helpful,friendly and polite. Highly recommend.

A. R.

Perfect service. I have recall for my old Bmw 120d and service and valeting where top class. They check for my car, gave me list what's need to be done, all without nagging and stuff. Top note!

M. A.

From buying my M3 from North Oxford with the help of Rozeena and Lucy to my last service before i sold it I have had a wonderful experience with the dealership, I would like to say a big thank you to Rozeena for all the help with my services and recalls, a very friendly and brilliant customer service that completes the BMW package.

t. s.

I went to them with brake problems under warrantee, they treated me serious with the problem what I had and very kindly, all the staff with who I talked from receptionist, trough service personnel who treated my case, also the mechanics they made an excellent job on my car, Thank you North Oxford BMW garage.

M. A.

This was my second motorbike purchase from North Oxford BMW with superb customer service from Josh throughout the purchase. Finance sorted with Laurent, again another excellent member of staff who won’t try and sell you something you don’t need or want. Thanks again for a great experience, roll on bike 3!

E. S.

Always a pleasure to deal with Rozeena and the team. Polite, professional and super efficient - if only every dealer was as good! Thank you

a. c.

Thank you Rozeena for giving me fab service the other day. Your friendly, helpful attentiveness was much appreciated in my car’s hours of need! Hope to deal with you again. Many thanks

R. C.

My car BMW 545i required urgent attention, whilst driving from Stow on the Wold to London. Limped into North Oxford BMW centre and the attention and service that I received was first class. Special thanks to Luke from the service team for his help and assistance. Would recommend this service centre to anybody. Thanks and regards.

M. C.

Initially had issues with their new system (teething problems) of booking car in for service but subsequently have corrected the issue. Cannot fault the service 5 *****

G. B.

Bought a car from them recently. Had a few issues which they couldn't agree on but upon confirming with brand dealer got it all sorted. Will recommend just have to be firm. Things do go wrong, it's how you resolve them. Was sorted in the end so an additional star.

D. K.

I brought my BMW X5 from the sales person Simon Faulkner I cannot fault the service I received what so ever very professional I would highly recommend this BMW garage to anyone I know thanks for everything

R. P.

Well well well North Oxford BMW, first of all I must say thankyou to all of you. I have just driven my beautiful BMW from Oxford back to Devon,and I could not be any happier. I have got to say a very special thankyou to Gareth “the Viking” Crosby. This was my first time visiting your show and to be honest I did not have a clue what I wanted and to top it off my budget was quite strict!!! So I left it in Gareth’s very capable hands to find me something. It wasn’t very along at all before I received some photos which I liked the look of so I hot footed it to Oxford to have a look. On arrival I found a car that was absolutely stunning and now that it is back in Devon I can say it drives as beautiful as it looks. So Gareth I thankyou for an outstanding job that you have done, you legend. Excellent beard by the way.

J. S.

The level of service at BMW North Oxford Garage is second to none. I don't drive a BMW car, but I had a flat tire just right next to the garage. I enquired whether they could help, and they sorted it out in no time at all. They are excellent value for money, and they made me feel as a valued member of the BMW family. I couldn't recommend them higher, and I will definitively service all my vehicles there from now on.

R. M.

Friendly staff who kept me informed throughout the visit.

G. O.

I’ve been buying new cars from this company for over 15 years and there product knowledge, attention to detail and overall client experience has always been exceptional. Well done.

S. E.

Really happy with my 5 series Touring . Bought it online due to COVID, the salesman Colin was really helpful and polite. Sorted all the paperwork out. Car delivered to the door. Really friendly professional service. Would recommend and buy again from this dealership.

D. P.

Just bought a new car from North Oxford and the staff could not have been more helpful. The sales person Joshua who dealt with me from enquiry to delivery was brilliant. Always responded to my questions and emails quickly and kept me up to date with all progress. Would definitely recommend this garage.

I. S.

Excellent Service, staff very friendly and accommodating, great aftercare.

C. S.

North Oxford BMW Motorrad. I went to North Oxford for a test ride on an R1250GS which had been arranged for me by a friend. At this point I must make it clear I wasn’t in the market for a new bike, I had a Triumph Tiger Sport which I was more than happy with...... Ben Holder, who dealt with me, was extremely helpful and knowledgeable, he also explained I had all afternoon (about 4hrs) to ride the bike: which gave me a real opportunity to compare it to mine. When I arrived back there was no pressure from Ben at all, he simply took the keys and asked how I’d got on. Cut a long story short 7 days later I placed an order for a new GS. The service I received was second to none.

I. O.

Excellent service, yet again. Extremely helpful and attentive staff without being overbearing (Jodie), Servicing is always carried out in a professional and timely manner, Biggest compliment I can give, I drive a120 mile round trip rather than have my car serviced by the BMW dealers within 20 miles of me because of the service North Oxford staff provide.

C. H.

I recently purchased a new car from North Oxford BMW, the third car I have bought from this dealership. Natasha who looked after me was very professional in her dealings, and the whole process was very smooth from start to finish. Many thanks to all the team there

R. C.

I would like to thank Simon for his time and help with the purchase of the BMW 5 series E60 .The car looks like new and drives even better. Thanks for having me today and we made the deal. Cheers Guys.

O. H.

I have had a superb experience. I have dealt with Adrian Earp who could not have been more helpful with my recent new car order. His product knowledge is second to none and he kept me fully informed with the progress of the order, from the car being built, being shipped and arriving at the dealership. A real asset for North Oxford Garage. Thank you.

M. S.

Fantastic customer service experience.. Been a joy dealing with Jamie Young, thank you!!

A. x.

Visited the other day and the service was great, everyone was really friendly and they had a good selection of cars to look at. Definitely coming back.

H. B.

Big thanks to North Oxford BMW. I Own a 5 series, great service and support aspecially from Rozy who goes out of her way organising my vehicle servicing

P. B.

Our car was not working properly. We called North Oxford Garage and they allowed us to bring the car in ASAP. Our Service Adviser was Jenna Hughes. She was fantastic. She arranged for the repair to be carried out as quickly as possible and even spoke to the Warranty Department about the issue that we were having. She was super friendly and polite and made us feel that she was doing everything that she could to help us. Her communication with us was fantastic. Brilliant - thank you so much.

A. R.

I came in for a spare part, and I was approached by a friendly member of staff who did a check on my key to see if I had any recalls. Rozeena Ali then booked in my car for the works, and let me know I could bring my work laptop and wait whilst the works would be done within 2 hours. She was very informative, super friendly and very professional and thanks to her I have had a couple of issues sorted which I wasn't aware of! Great customer service skills.

A. F.

Simon is a great salesman and made the whole process extremely easy. Car was in great shape and I'd happily recommend to anyone.

J. T.

Very friendly and professional. Very good sales & service so far. I will be using them for the foreseeable future and a nice ride to get there if you stay of the motorway and main roads... So far for prices too....

V. T.

Always a pleasure visiting North Oxford. Was served by Rozeena who was so welcoming, friendly and super efficient - top service!

r. s.

Have just purchased my new car from North Oxford Garage and thought you should know what excellent service I received. I was dealt with by Natasha Douglas a very customer focused salesperson. Very polite, professional and very capable salesperson. She handled all aspects of my trade in and new purchase with ease and competence. When I'm in the market again this is the first place I will look and hopefully Natasha will still be there!

Z. H.

Popped into BMW at the weekend and Rozeena Ali was very helpful and accommodating.

I. M.

Having just purchased a three year old BMW from North Oxford Garage I'd like to share my experience with anyone interested. From the initial enquiry phone call through to receiving the car it was a pleasurable experience by myself and my family too, unlike some I'd had in the past when buying used cars. The salesman was very professional and natural, making the process enjoyable, as it should be. The car was presented very well and any issues I had with it, however large or small were handled by the whole team superbly, from the managers making decisions, the extremely efficient salesman to the kind and friendly delivery team, all of them were very considerate and accommodating. My family and I would definitely purchase from them again and have no problem in recommending them to anyone wanting a quality car along with buying it from a quality garage. S I Moss (April 2018)

R. L.

A great service experience with great attention on the customer! Met promptly when I entered the building and introduced to my service advisor who was able to provide me with a clear price for my cars second service just by the information held on my key! I have not used this dealership before as I work up and down the country, but I will not hesitate to visit here the next time my car needs some TLC!

G. H.

Having just picked my car from North Oxford I was very impressed with the fantastic service I had from the salesman I dealt with, Mark Foster. This was my second car from the dealership and was by far the best experience. Nothing was too much bother for him and he went out of his way to help and answer all my questions. Look forward to dealing with him again on my next car.

J. H.

Fantastic service - took my car for service and new tyres yesterday. Warm welcome from the extremely efficient reception staff and swiftly met by a service manager who talked me through what would be done. I was able to wait while the work was completed in a very comfortable lounge area - fast, efficient, great service - would highly recommend - as garage experiences go, this was a good one!

J. P.

James the service agent was very accommodating also Luke the technician, thank you 🙏 will use your services again

H. S.

I would highly recommend Sid Singh from BMW North Oxford if your looking to sell you BMW. Agreed a price and hassle free transaction, the man is true to his word and a true gentleman, would definitely recommend.

J. B.

I recently took my car in to North Oxford BMW for a warranty recall and experienced excellent customer service. The recall was dealt with efficiently and quickly and all the people I came into contact with were really helpful and knowledgeable, particularly Rozanne and Jenna - thank you!

C. E. O. Y. C.

I've bought two cars from Tom in new car sales & he has always been very helpful. Service have also been good. My car was in for a warranty issue recently and upon investigation they told me it needed a part which would be in the following day. No problem, they told me to just keep hold of the courtesy car and they'd call me when everything was done. No complaints at all.

S. C.

Extremely friendly and knowledgable staff, particularly Ali the service manager, kept me informed of what was happening while the work was being done. Good facilities while waiting. Some garages have a bad reputation but when a part I got them to order turned out not to be needed, it wasn’t fitted for the sake of it. Great job, will definitely bring my car back here again if I have a problem.

D. T.

I don't normally write reviews, however I popped in to this BMW dealer just for a quick look at some new cars and to be honest with no intention of buying. I was greeted with smiles by several members of staff and offered a drink while I had a look around. The sales people were all really friendly and helpful, they could not have done anymore to make it such a memorable experience, I even got to have a look at the new 3 series. I left the dealership with a smile on my face and would highly recommend this dealer to anyone looking to buy a new BMW.

R.

Take my clients car here for MOT, Service etc. Always polite front of house and service dept. Free tea / coffee while waiting and just time to look at selection of lovely BMW bikes on display. Servicing costs are high, but I suppose that's normal these days. Good communication when vehicles ready to collect or extra work required.

N. T.

Roseena Ali took care of me when my car came in for a service. She has been absolutely amazing and takes a real interest in ensuring that you are cared for and that your journey is a smooth one. Thank you so much for my experience so lovely.

P. M. A.

Brilliant service as always and expected. Even having just bought another BMW from another garage (too old for them to stock) they where happy to answer a few questions regarding past services. Thank you

G. W.

Had a really great warranty experience with the BMW motorcycle part of this dealership. They got my bike in quickly, had it repaired and back on the road within hours. And it was all cleaned up too. They did a collect and return service on it which was flexible and on time. I will definitely be using them in future. Cannnot say much for the car side of the business but the whole dealership looks good with plenty of people coming and going which can only mean they are doing the right thing! Update 2016: recently went back and got a good trade in and price for a preregistered bike. The sales guy didn't quite know how to operate the alarm which was initially worrying but bike was ready at the right time. Need to take it in for a service soon so will see how that side of the business is doing.

J. L.

Visited the garage yesterday for MOT and brake fluid change. Very quick and efficient. Looked after by Colin Osborn kept me informed of what was happening, great customer service.

C. H.

Booked my BMW for a change of brake pads and discs on all four wheels and a service. Very good service. The health video was a great touch. Also fixed a pipe in the gearbox, which was urgently needed. Will definitely take my car there again to get the advisory things fixed. Was quoted one price, which wasn't unreasonable but when it came to paying it was less than the quoted price but still all the work was done, as well as a clean inside and outside of the car. 10/10. BMW really look after their customers, no matter how old your car is. Highly recommend.

F. C.

Stunning service as per usual from BMW. Had a look at the new M135i recently. Despite my age limit, Catherine did whatever she could to help me at least have a feel of how good the new 1 series is and how rapid the M135i was. They also offer quite competitive offers too.

B. K.

Always happy with BMW. Look after customers and the car v well

O. M.

Best car buying experience i have ever had. Just got my used approved BMW 1 series. Gareth was a great help and a pleasure to deal with. Very efficient service from initial enquiry to handover. Would highly recommend both BMW Oxford Garage North and Gareth in sales. First Class!

A. H.

Expense visits (it's a BMW after all), but good staff and services

A. D.

Great service and friendly, especially Adrian who goes the extra mile to be helpful. I have been a loyal BMW customer since 1997 and will continue to be.

V. W.

Wandered around for 15 minutes, no one spoke to me even to ask if I should be there 🤣🤣🤣 Thanks for the belated offer of support but after the visit last Monday I went online and found that Vanarama beat all BMW dealership offers on the specific model I was interested in - should arrive with me no later than two weeks from today 😊

E. M.

They have a good service team, quiet bussy because a high demand for their services, that could improve more!

Z. Z.

Nice staff, good coffee, nice car(s), good test drive. But losing a star because your state of the art new BMW doesn't run Android Auto, so can't read emails aloud, whick my 11 year old car can do. Ridiculously backward, technically. I'm supposed to comment on the place, not the product, so apologies for that. Staff were really helpful and nice, nice place too.

B. S.

Wonderful! Called ahead to see if they had my tyre, and they managed to book me in and had my tyre in stock within minutes! Highly pleasant team, smiles from the second you walk in, very welcoming, great BMW team

K. D.

I bought my car in 2015 from here and customer service and after sells department have been absolutely brilliant. They have always been very helpful and supportive and nothing was ever too much trouble. A special thanks to Will and Duncan.

A. M.

Having read some of the negative reviews for this garage as well as having a bad experience at Doncaster BMW, my wife and I lost faith with the main dealers. Nevertheless, we needed a car and so we ventured down to north oxford garage. Our sales consultant, Darren Cole, surprised us with his exemplary customer service. We were greeted as soon as we parked up and within minutes we were test driving the car. Darren was able to answer all our queries and did not pressure us into putting down a deposit. We even told him that we were also going to see a tiguan and he insisted we "get it out of our system" lol. We loved the car and part of it was down to the customer service we received. Overall we had a very positive experience at North Oxford garage and we are happy to recommend it to those looking for an approved used car.

f. b.

I went into BMW North Oxford with a dying 2013 320i with a bunch of diagnosed inherited problems. Usually from that opening you would hear a horror story but the team at North Oxford have helped me understand every step they had to take in getting this car back on the road. They are communicative, efficient, conscientious and clearly experts in their field. I dealt directly with Jamie Herbert who was fantastic and I was also able to speak directly to Dan who performed the major heart surgery on this motor! Even though it was one issue after another and the money piled up i didn't feel for one second that they were trying to pull a fast one. Jamie and his Service Manager Alistair sat with me well after 6pm on a Thursday to go through every option I had available. They even stuck me in a loan car so I didn't miss a meeting for the two weeks it was in there. Already got my 1 year service and MOT pencilled in for next year and the car is singing up and down the A34 again! 10/10 would use again!

R. S.

I just bought a brand new BMW 2 Gran Tourer from Natasha Douglas. She is very professional and customer focused! An absolute joy to deal with!! I would highly recommend North Oxford BMW and Natasha in sales.

D. S.

Rozeena dealt with my query very efficiently, was impressed by her knowledge and customer service

C. P.

Very happy with the service BMW gave me regarding my recent trouble. Seb in the service department was really helpful. Bike fault was fixed together with a service and tyres that was carried out whilst it was in dock. Thank you.

A. T.

This dealership is very nice place to visit. There are excellent waiting areas, excellent coffee and wifi while you wait for a service. In fact I sometimes call by just for a coffee and a walk around the cars. Car sales staff are not at all pushy and let you look around quietly. They are knowledgeable when asked questions about the cars and deals. I have a BMW administrated warranty on my older BMW. I have never had any claims on my car rejected or been required to pay for components that may not strictly be covered if they need to be replaced as part of a bigger job, The only down side I have to mention is that some jobs can take a very long time to complete and service staff can be very hard to get hold of for progress reports. However all of the delays I have had are mostly due to BMW themselves and not the dealership.

K.

Thank you to Rozeena for collecting my car and for ensuring that my service was done smoothly and efficiently! Fantastic customer service!

A. D.

3 Weeks ago I emailed BMW for some part numbers and I got no response back for 2 weeks. I got an email for feedbacks/survey and I did let them know that nobody contacted me and few days later Philip K. contacted me to help me order the parts I wanted and with his help and John M. I got the parts after few days of emailing them with part numbers I need. Would've been better if they contacted me before me leaving a bad feedback/survey. Why does it need for customers to leave a bad feedbacks in order to pay for what they want to order? Moral of the story: Looks like they listen to customers feedbacks/survey/reviews and they try to improve. Good job!

M. P.

Really nice dealership. I was assisted by Josh Fidler who looked after me throughout my visit. A very knowledgeable, keen and courteous member of staff. An absolute pleasure to deal with. Thank you very much Josh for your help. I hope definitely I will be with you next time. P.S Bike is great 👍

B. C.

Cannot speak highly enough of the staff here. Amazing service, professional yet still personable and really know their stuff. This dealership is a testament to the way all car dealerships should be. Despite this dealership being a 100 mile round trip for me, I will definitely be returning when the time comes to change my car as service this good is very rare. Thank you to Lewis, Duncan & Gabbie.

J. R.

We bought an i3 from these guys and it was a brilliant experience. They spent lots of time helping us out, and making sure we made the right decision for us. Very happy, thank you Andy Milligan - ibrand specialist.

Z. B.

I always get a perfect service from Roseena. Fast, efficient, friendly and alwaus happy to help.

J. W.

I have just bought my second car from North Oxford BMW. The customer service I receive is always second to none. Will and Duncan always greet me like im part of the family and I know they always secure me the best deal at the best price. If you are looking for you next car, I cannot recommend the team here enough. See you when im ready for my next one.

a. m.

So my experience is not that of sales etc, but couldn't be happier. Last week I was passing by the dealership on my biker while traveling to Wales from London to visit friends. As I left London I started to get a really bad squeal when braking (from the front brakes) and would shudder when braking hard. Seeing the garage I stopped in and sheepishly asked if there was someone who could take a look as I had close to no tools with me, all the mechanics were busy but one of the area managers was there who was a biker and bit of a mechanic so offered to take a look (didn't care it was a Honda and not a BMW). He had a look at the bike, said it may be something on the discs so took my bike round the back and spent a few minutes checking the discs and pads, then went about de-greasing, cleaning, and drying my brakes. When I tried to give him some cash he refused saying it was just a few minutes and he was happy to help a fellow biker. I cant comment on anything other than this single experience but all I know is that they helped me make my journey safer and could not be happier with the help they offered.

J. W.

Purchased our BMW today. Natasha the salesperson was amazing from start to finish. She went over and above to make the sale as stress free as possible nothing was too much trouble keeping in contact all the way through. After many times of buying cars from different dealers this was by far the best. Thank you Natasha x

A. D.

Had a great experience buying a car through this garage. I dealt with both Will Griffiths and Gareth Crosby, both who went out of their way to help me with any queries. They found me the car I wanted! Would use again and highly recommend.

i. w.

Excellent customer service from North Oxford BMW from Rozeena Ali

P. C.

I've enjoyed excellent and highly professional service from Natasha Douglas and the team. I've bought a number of cars for myself and family members over the last 2 years and I've never been less than very impressed. If you want a BMW, buy it here.

M. T.

Gideon and Kevin were great in working out a deal to change into a new car in the space of a week. Very happy with the final deal and communication with Kevin was great. Very easy to work with and highly recommended. Now to enjoy the car... Thanks!

E. J.

Great dealership! Thanks for your help!

G.

I accidentlly overfilled the engine oil in my BMW M3. I passed BMW Oxford on my way back to London and asked if they could have a quick look at it, as I was confused on the max oil sign, showing that I overfilled the engine oil majorly, but I knew I didn't. Went their and straightaway a very friendly guy from the revive department had a look at the car and said, calmed me down and said it was fine as long as it was just a little bit. Spent at least 10 minutes with me and was very knowledgeable of M cars. Drove home and the engine oil was on max again like he predicted so I was very impressed !! Thanks again

M. D. B.

Wonderful customer service for tyre replacement! Everyone was fast, professional, friendly. Was a very pleasant surprise

j. f.

Recently purchased a 5 series Touring from North Oxford BMW. Many thanks to Jeremy and Duncan for their time and support. Very happy with the quality of the car, deal value and the service level provided.

D. W.

Not a good experience. Took my car in for a software update on the idrive system so I could upload new maps. BMW failed to tell me there was a risk of the update failing despite knowing. 1st attempt didn't work so they tried a second time and crashed the whole system. I then get a phone call saying. The tech said this happens sometimes we will just reset the system by disconnecting the battery. This also fails so the car now has no infotainment system. I then get a estimate for nearly £2000 to put it right even though I did not authorise the update without all the information given to me. Now refusing to cover full cost of repair saying bmw will supply the part and I have to pay the labour. After taking to trading standards they have assured me that bmw have to cover the whole cost but north oxford are still refusing. They started dealing with the problem well but now it's been 3 weeks and they are refusing to do anymore and I had to ring them 4 times yesterday to get through to the service manager. The matter will be going further. Situation now been resolved thanks to phil for stepping in and sorting out.

M. B.

Would like to say a huge thank you to Marcus, yesterday I picked up my bmw 330e touring, Although with the current restrictions Marcus was fantastic and demonstrated the operating of the vehicle and answered all questions, very pilot and welcoming. Thank you Marcus excellent service received

D. M.

Thank you to Jenna in Service for all her assistance today.

C. W.

We received such a great service when recently purchasing a new car at BMW North Oxford. We initially received an email from Gideon Hedley, the new Sales Manager at North Oxford. This email was hugely effective in planting the seed in terms of exploring the option of purchasing a new car. Subsequent to receiving the email I telephoned the dealership and spoke with Gideon who was warm, welcoming and open to exploring solutions to help us in our quest for a new car. He encouraged us to visit the dealership, we booked an appointment for that same morning and on arrival we were personally greeted and passed to Stuart Beveridge who spent time talking us through various options available. Stuart was excellent, he presented a myriad of options and worked really hard to find a solution that would meet our financial objectives. Despite that our meeting at point of sale took a couple of hours, Stuart was incredibly patient. On leaving the dealership we received a personalised video, with a further ‘sneak peak’ video which 24 hours before collection of the new car, further adding to the anticipation and excitement. The entire process had a lovely personal touch with great communication and customer service throughout.

J. A.

Thank you team North Oxford especially Rozeena for your help on a Saturday morning.

K. P.

Brilliant guys when it comes to taking care of your BMW motorcycle. Matt the service manager is a pleasure to deal with and gets the job done good. Very pleased with their service since 2013.

M. B.

Always a great experience visiting here, just a simple service for my elderly i3. The staff are kind, friendly and very helpful and knowledgeable could not really ask for more.

R. M.

Received letter from BMW advising of vehicle safety recall in respect of EGR cooler and was able to book in prompty. My car had none of the symptoms mentioned, but the garage was able to confirm within 2 hours all was fine. They also carried out a free of charge vehicle health check and that too was very good. The performance of North Oxford Garage, and Jenna Hughes in particular, matched the performance of my 219d Sport Coupe; the best car I've ever driven and owned. All comes highly recommended by me. Nice complimentary coffee and snacks breakout area. And some truely beautiful cars to drool over too!

A. T.

Embarrassingly expensive parts department. I find it cheaper to use other BMW dealerships for parts and get them posted to me! UPDATE: Had a chat with John the parts manager and as said in the reply the high parts prices are set by BMW themselves not the individual garages. He has kindly agreed to be as competitive as possible in the future. But his hands are tied somewhat. :-) good result overall though.

Y. E.

I've been pleased with the customer service at North Oxford BMW garage this time and I was nicely surprised and impressed with the proactive approach of the team to addressing the issues with my car. Great improvement overall compared to what it used to be so well done.

E. G.

My experience at BMW North Oxford was fantastic. I was looked after by Josh Paul who acted in the most professional manner. His product knowledge, customer service and understanding of my requirements ultimately made me carry out the purchase. The car was delivered earlier than expected which really topped off the experience. If you are looking for an expect's view on BMW models, I would recommend speaking to Josh as you will not be disappointed. Thanks again, Josh

D. L.

Excellent from start to finish. Great communication through Will & Richard. Service carried out swiftly. Colin Osborn provided me with all the information and gave me a very professional service. 5 stars!!

L. B.

I was very impressed with how the dealership dealt with a previous issue that was not caused by them, I dealt with Mathew who was very pro-active in sorting out the problems as well as being informative when I asked questions ! Will defiantly be taking my car here for future services etc.

R. C.

The best BMW bike dealer out there. I've had 3 from there now and fully recommend them.

D. P.

Super friendly, helpful and efficient. Highly recommended

D. P.

Jeremy was a lovely chap and a pleasure to deal with. Thanks for an excellent service! 👍🏻👍🏻👍🏻

A. F.

Had my e92 m3 booked in for a service at North Oxford BMW. James who works for there service department was incredibly helpful. The technicians carried out the work very swiftly. Would highly recommend.

g.

I came in today with our bmw our first one we have ever owned and our experience was brilliant,everyone was very friendly and so helpful and we felt very well looked after. Thank you.

S. D.

Excellent service from everyone from service to parts dept. And a complimentary car wash and fantastic refreshments.

J. F.

BMW Cars and Motorcycles Sales and Service, on New and Used, from excellent staff with coffee and comfortable waiting area. Test drives and rides available by appointment.

C. D.

Fantastic dealership with highly knowledgeable and helpful staff - their commercial Business Development Manager Luke Hemingway did a fantastic job of looking after my enquiry, I'd recommend Luke and North Oxford BMW/Mini

G. M.

Always have a great experience at this dealer. Whether sales, servicing, repairs or just general enquiries, they are are very customer focused and professional. First class, just like the brand they represent.

l. b.

The staff are north Oxford were fantastic. In particular Rozeena and Jenna, the made the experience easy due their professionalism and friendliness. A credit to the BMW brand!

K. a. D.

With much frustration after being let down by Sytner High Wycombe and Berry Heathrow when trying to buy a new BMW: i found North Oxford and especially Lucy a total pleasure to deal with. They made me and my 10 year old daughter very welcome and managed to secure my business for another 3 years (after almost buying a Tesla). Well done Lucy and North Oxford...see you in a week to pick up my shiny new car!

H.

What a fantastic experience from North Oxford Garage. I would only ever use this company special thanks to Rozeena Ali She was very friendly and very knowledgeable, absolutely brilliant customer care services. I highly recommend

W. D.

I have been taking my car to Rozeena Ali and her team for the last couple of years here now and in all honesty I have been nothing short of so impressed with everything they do for me and my car. From start to finish, the service, communication and level of courtesy shown by Rozeena has been impeccable. Thank you Rozeena. Highly recommended :-)

C. C.

I had a great experience at North Oxford Grange, in particular Chris and Simon who were great and I found to be extremely professional. I would have no hesitation in recommending them to any friends and family looking for a BMW

m.

Amazingly goooood ben Reece

S. C.

Good and reliable service. Knowledgeable and supportive staff.

M.

James, Josh, Nathan and the crew are pretty squared away. Being foreign, I wasn't sure what to expect. These guys have repeatedly gone above and beyond with unparalleled customer service. Thanks for all your help and your patience fellas.

A. K.

Great service from all the staff- I went into ask a question and Rozeena Ali was great, helped me find my locking wheel nut. I will be going back in. Thank you guys

s. w.

Collected my new car today and couldn't be happier! Absolutely love the 8 series to bits! Dealt with Steve Dalton through the process who has been brilliant. I am really fussy with my cars and nothing was too much trouble with Steve. He understood the features/spec i wanted and answered every question i had. He kept me fully informed all the way through the process and made my purchase easy. Thank you so much North Oxford BMW and Steve! Lots of happy miles about to be driven!

R. B.

I recently dropped my car in for an oil and filter service. The showroom is undergoing extensive renovations so there were interruptions to the normal operations and also some supply issues with parts which meant I had to return another day. I received a call from Phil who couldn't have been more helpful arranging to get my car back to complete the work, pick my car up and leave me with a loan car for the day`! Amazing service.! Customer service is everything! Thank you

L. D.

Take you seriously regardless of what you appear to be - and the free drinks are always a plus. The staff are really friendly to boot, just tell them why you're there and they'll help out or leave you to whatever you're doing (like looking around)

E. F.

Took my S1000rr there to be serviced and MOT'd, after not running it for a couple of years. They were supremely helpful, with no request being too much trouble and the end result was just what I wanted. Really good service and end-product.

S. G.

Great customer service. Rozeena went out of her way to accommodate. Many thanks

a. c.

Amazing dealer, Simon Faulkner Barrett is so helpful and a great representation of the business and brand 10/10.

C. P.

In this day and age it is often hard to get good service but this is not the case with North Oxford BMW. The car sales team could not have been more helpful and provided and excellent service. If you are looking for a new BMW I would recommend you give them a try as you wont be disappointed.

K. O.

Adrian could not of been more helpful whilst helping me find my perfect car. Always smiley, helpful & made the process of buying my car so easy & enjoyable. Nothing seemed too much trouble. Thank you so much Adrian! Highly recommend BMW Oxord.

K. T.

Hi. I had a service done this morning. Richard Service Adviser was very polite and helpful. I even got wash and valet Free. Tip marks.

E. W.

Fantastic service from Amanda in bookings to Jenna in service.

F. L.

Excellent and professional service from Alfie throughout my entire new car purchase. From initial enquiry to handover, Alfie provided first class service, always responded promptly and made the whole process simple and easy. Would 100% recommend to anyone!

S. H.

Very good service. I had my car serviced in good time and was offered refreshments whilst I waited.

I. A.

Took our car for a repair; great service, specifically from Rozeena who was very professional and kept us regularly updated with the status of our vehicle. Will definetely return.

A. B.

Extremely happy with my car purchase and superb customer service from Simon. Thank you NOG!

R. W. W.

The car was collected, serviced and dropped back to me in the time frame I was promised at the price quoted.... you can’t ask for more than that. They even cleaned it inside and out! Great!!

E. J.

We recently purchased a Mini from North Oxford Garage and had the great pleasure of dealing with Rhys Lines He was polite and professional I couldn’t fault our service.

O. H.

I needed a car quickly before I started my new job. They were brilliant at finding a brand new car that was already built with the specifications that I wanted and within my budget. The level of service was outstanding! Natasha sent me a personalised video of the car when it arrived at the dealership and when I picked the it up she showed me the features of the car and talked through how to set it up. Great experience and would definitely recommend!

L. B.

Amazing customer service. All of the staff were very friendly and happy to help. Would highly recommend to anyone.

C. U. L.

I collected my new X5 from North Oxford last Saturday and would like to say a huge thank you to the team. Everyone was lovely and friendly and nothing was too much trouble. Their care and attention to detail made what was already an exciting day even better. What a superb customer service experience delivered by a great team of people! Thank you.

S. E.

Great experience again from very friendly staff. Bike had it's first service, some accessories fitted and running great.

K. B.

Thank you to Rob and Theo for all your time, help and support with my next car choice !

C. H.

Professional , helpful staff. Rozeena was excellent !

A. J.

Exceptional service from Rozeena Ali!

R. S.

Natasha Douglas is an absolute gem. Professional service, efficient and let me choose a well guided package that suited me. I would recommend North Oxford BMW without hesitation. Thanks for a fantastic experience.

A.

You get what you pay for - expensive but great service

M. J.

Purchased an approved m4 today from BMW Oxford and from the initial enquiry to signing the paperwork the level of service has been exemplary, even put my faith back in main dealers after a poor experience with my local one. I dealt with Gareth and Simon who always rang back, they offered a very competitive deal and at no point tried to be pushy which ultimately got them the sale. I really can’t recommend this garage enough and look forward to picking my car up and will update this review.

S. F.

Excellent service from BMW this time. Really explained things well - would recommend

D. P.

We bought our first 3 series and then a 1 series from North Oxford, they were brilliant. Got us a great deal on both cars and the cars are amazing.

K. W.

Staff are always so professional , service you get from BMW is leagues above the rest. Adrian gave top customer service, even 2 years after we bought the car.

C. C.

I have just taken delivery of my nearly new BMW 7 Series from BMW North Oxford. I had the great pleasure of dealing with Duncan Mew and Darren Cole, who were both professional, courteous, knowledgeable and very efficient. I highly recommend them and will certainly be returning to BMW North Oxford, for my future purchases, even though I live a considerable distance from them. Many Thanks Kumaran

D. B.

Helpful and knowledgeable staff in the BMW showroom. I don't yet have experience of their servicing so cannot comment on that aspect.

A. T.

Big thanks to Seb and the service engineers, my Street Triple R failed to start after I had a look at the BMW R1200RS, they got it going and recommended I replaced the battery and get the clutch switch checked out.

R. J.

Great service and attention to detail. Very considerate and accommodating. Amber is a real breath of fresh air with his unique approach. well done.

J. B.

I bought a used M235i and Will's customer service was great. They also gave me a great price on my trade in. Far better than experiences I've had elsewhere.

L. B.

I do not own a BMW, and went in for an emergency MOT first thing in the morning. Staff were friendly and helpful, especially Rozeena, who kept me updated on my cars progress while I waited. Also wasn't expecting a full clean of my car inside and out afterwards, which was a lovely surprise! All done in great time and was offered refreshments while I waited. Would recommend to anyone.

J. W.

Had my motorcycle serviced here today, professional and efficient service. Highly recommend.

G. T.

I popped into the motorcycle showroom last week with my new BMW R1250 GS TE, I had also just brought a new Vario Topbox and lock from another dealership and had struggled to fit the lock. I mentioned it to Seb Robinson one of the salesmen that I could not fit it, and he said if I took it in that he would sort it for me. I really never expected that but within ten minutes it was done and I never even got charged. Brilliant service and very helpful staff. Top marks.

S. A.

I had a great service . Natasha Douglas was most attentive and now I am a very happy customer with a 330 d Tourer

M. E.

First class service from initial enquiry through to delivery and after sales on both purchases. Complete honesty and no pressure sales. I will recommend without hesitation.

D. S.

Unfortunately they are undergoing a lengthy refurbishment which has reduced my 5 star previous visits to 4, parking awkward, portacabin toilets and all a bit lacking of space, however, Rozeena and James were both extremely helpful, efficient and friendly , many thanks.

A. B.

“Very easy and friendly, Simon was very helpful and it was kind of Nathan to put together a great deal for us. And, I only went in for a service!”

J. A.

First class handover of my new vehicle in very much improved ambience on site from new development.

T. L.

My car was in for investigation work, to replace a faulty part. Craig Parkin in the service team was professional and knowledgeable. He kept me informed, and even arranged for a loan car at the last moment, whilst my car was being fixed.

I. S.

My car is well looked after every time I’m here. Thank you team

S. K.

I recently purchased a BMW 320d from BMW North Oxford. I thoroughly enjoyed my experience here. The staff are approachable, friendly and personable. I dealt with Amber Ghulam - a great salesman and an asset to the branch. I wish you all the best. I also dealt with Simon who arranged my finance, thank you for answering all my questions and helping me along the way. This is our second time purchasing from BMW North Oxford and I am more than certain that this will not be our last. The service is second to none and one of my family's favourite branches!

K. W.

Brought my new car from north oxford bmw, Alfie went out of his way to find the exact car that I wanted and the exact colour ☺️ He gave me all the answers to my questions I had. He was very understanding when I had my children with me and never rushed me into anything. Handover was an incredibly wet day but yet again Alfie and another colleague were very helpful with their umbrellas while I moved stuff from my old car to my new one. Overall very happy with my purchase!

B. B.

Fabulous customer service and facilities, Great staff and a special mention for Seb in the service department who went over and above to help resolve an issue. Great work guys!

D. K.

Very helpful staff

Q. S.

Just had my all important running in service, and would like to say a very special thank you to Rozeena Ali who handled my whole experience. From the initial enquiry, to keeping me informed, and actually accommodating my request for a prompt turn around. Look forward to next time!

J. R.

Great experience from the service department. Top marks for customer care!

W. R.

Great service from Rozeena Ali! Really good communication and dealt with my queries and issues really efficiently. A true asset to the company!

F. T.

Really exceptional service from Rozeena Ali for my car service. She kept me updated throughout the day and explained clearly the repair work undertaken. My car feels brand new - Thank you!

P. H.

Amazing service from start to finish !!! If i could give ten stars i would ....Travelling down to Southampton from Staffordshire for a family funeral only to find myself with a puncture on the M40 . After being given the run around by a local tyre dealer for an hour I decided to give your branch a call, and what a great move that was !!! First spoke to Brooke on reception who took my details and very promptly returned my call telling me we have one in stock and are waiting for you . On arrival to the garage my keys were whisked from me and I was assured I would be on my way in no time.....and they were not lying!! Matt the tyre fitter (top bloke ) had my car on the ramps before I could even finish my coffee and Rozeena calmed me down and sorted my paper with me so I could get away promptly as time was not on my side . Before I knew it I was back on the road . I would sincerely like to personally thank your team that looked after me that day , they are a credit to your business. And just to let you know I made the ceremony with ten minutes to spare . Shame your dealership is just that little bit too far away to use . Thanks again !!

A. B.

I needed my car to be health checked and get some work done in the few days that I was back home. I was supported by Rozeena who was really kind and polite. She worked really hard to help me get what I needed done. From first speaking to her, to then picking my car up, serviced, upgraded (including new parts) and shiny was just two days and she rang me regularly to keep me involved with the process and decisions. It's rare I ever feel satisfaction from my experience with cars. It's normally so negative but this was really professional and reassuring. I really trust that they all did their very best for me at North Oxford and I'd definitely recommend it to all.

M. G.

Great support from North Oxford Service Team with recent EGR cooler recall. Special thanks to Rozeena for her help and patience.

A. H.

A massive heartfelt thank you to Service Dept and in particular, Philip Keyte, who sorted out my flat tyre this afternoon. I was so impressed with the kindness, courtesy and efficiency that Philip gave us, especially as I am not even a customer! Cannot speak highly enough of our experience today, we would not have got home without you!

G. W.

Thank you Marcus for your exemplary advice, provision of information and organising demonstration vehicles. Your support made the decision on replacing my F10 a pleasure. The order for my first hybrid BMW is now placed.

C. H.

Josh looked after me very well, an impeccable gentleman. 100% recommend.

P. B.

Excellent service from Rozeena & the team at NOG

L. J.

Bought 2 cars from them and was served by Collins Pritchard. Received the vest service ever. The guy was very understanding and found us the best deal with both cars purchased. Highly recommend you speak to Colin if you are buying a car.

N. M.

Delighted with the car and service that I received from the used car department. Quick, efficient and courteous. Highly recommend.

m. e.

Fantastic service and great communication regarding my car from Adam, Jamie and Alistair. Really looked after my car and updated me about my car when asked.

S. P.

I have just purchased a i3 and it was a great experience, although I had not driven an automatic before the salesman Andy Milligan made this a joy. We had a good long test drive and the controls where clearly explained. Andy could not have been more helpful even delivering the car to me 100 miles away, and setting everything up.All this and more at no extra cost. This salesman is a great asset to the dealership and I would like to express my thanks to him. I will toast you with a glass of wine now.Cheers Andy.

J. M.

7/09/2018 We had just travelled from Germany to the UK on a Triumph Thunderbird & had a fuel problem & it was 3 pm on a Friday afternoon. We had to get to Worcester. We met Sebastian Robinson & his staff at North Oxford Garage. Promptly they addressed the problem & the staff looked afters us immediately in a very professional manner. The job was completed whilst we waited & they had us back on the road again within an hour. They very kindly washed the bike for us. We were very impressed with the professionalism shown & the friendly reception we were given. We have no hesitation in recommending the North Oxford Garage Service Department for you motor cycling needs. Thanks once again for all your help.

I. B.

First class service from Simon Chambers on the BMW R Nine T Sport i got on the 19/02/16 the bike was spot on give these guys a go very nice people to deal with Thank You

C. B.

Just called and spoke to the lovely Rozeena...helpful as ever and an asset to the company!

S. B. P.

Lost my locking wheel nut. Turned up to North Oxford and was in and out for a replacement in 15 minutes and only a 10er! Bargain

M. H.

Really pleased with the car I bought. Colin Pritchard took care of everything as promised and has delivered great aftersales service also.

S. L.

Purchased a new car from here. Price was good, car was delivered earlier than I expected, all in all a good experience, and I would recommend them.

R. C.

I've used North Oxford Garage to service a number of cars over the years and have always been satisfied, but not wowed by their service. Having recently had my wife's M140i serviced at North Oxford Garage I thought I should now leave a review as I was very impressed. All the way from booking the appointment, to dropping the car off, receiving the video health check and the feedback from Adam the Service Advisor, the communication has been excellent. The problems I reported were dealt with under warranty on the day of the service where possible and one small issue where the parts were unavailable was promptly rebooked and fixed. I understand that the management in the Aftersales department has recently changed and the difference certainly shows. Keep up the good work!

s. p.

Brilliant customer service! brilliant sales team! def 5 stars rating

G. S.

Car service done quickly and efficiently. The expected good service was there and sensible Covid 19 precautions.

C. L.

I purchased my 430d Grand Coupe X-Drive M-Sport from here in 2015. I got a great deal on a pre-registered car - they has lots of cars in stock, so always worth checking if you want a great bargain. In May 2019 my car developed an issue @80K miles, which I suspected was the EGR cooler. There is a BMW recall on this, but my car was too new for the recall by 2 months. I spoke to BMW directly, and got nowhere. So, I had the car booked in with a trusted independent garage, who quoted me £800 for the work; but there was no guarantee the EGR cooler was at fault and the part was on back order with the manufacturer with no delivery date available. By this point, I'd been off the road for a week. I contacted Northampton BMW (as I drive past hem each day on the way to work) to see if they could follow the recall check (which I was happy to pay for); and was quoted £177 per hour for a general diagnosis check and they wanted at least an hour for the work. All I wanted to know was, was the EGR cooler at fault and therefore it was worth waiting the several weeks for the part to arrive... I was without a car as it was not drive-able for long distances. My wife made me call North Oxford for a 3rd opinion (they re in the opposite direction from where I work, so it's inconvenient to get there). I'm so glad I did. I spoke to Jamie who immediately reassured me. He offered to book the car in as an emergency and run the recall check to see if the EGR cooler was at fault. He quoted me £99 for the check; but assured me he would do all in his power to make sure I didn't have to pay a penny. Long story short; they checked the car the next working day and found the EGR cooler was 'really knackered' and the EGR was clogged. He then put a claim in to BMW based on the recall even though my car was outside the dates. BMW agreed to pay 100% of the costs; and best of all; supplied a hire car for over a week while the back order EGR cooler was delivered. As the EGR was also replaced; Jamie saved me in the order of £1,200 and kept me on the road with the BMW hire car he negotiated. I cannot fault the original sales team, or after sales service I've had; and Jamie certainly showed the influence that a caring main dealer can have on BMW if you have a valid case for concern. I would 100% recommend them.

C. B.

The high standard of service one would expect from BMW

S. O.

Excellent service from very efficient and courteous staff here. Very good rates for servicing.

K. P.

Had a lot of help from Joshua Paul during the course of my 4 series purchase. Would highly recommend!

J. R.

Visited to get information on a pre owned bike. service history etc. All supplied. Very satisfied.

C. C.

Great experience Darren and Ben really looked after us!

F. M.

I bought a approved used BMW 520d on 13Sep17. Car is good nicely cleaned, sorted out finance and documents in 30 min. Amber (Sales) was professional and courteous. No extra given, key chains, even docs given in clear plastic cheap pouch. I'm giving five stars because car was good and apr rate was fantastic.

p. s.

Visited again due to being let down by Park Lane BMW. Replaced steering head bearings. All very painless and professional

A. B.

Efficient, pleasant staff and a decent coffee while you wait BIG tick /

M. E.

Amazing dealership to deal with. Especially Josh from new cars sales is the go to employee to deal with

P. S.

Very helpful new the part number off the top of his head and had all I wanted 10 /10

J. G.

After suffering a loss of power on my car on my way to work yesterday morning with my car going into limp mode on the M40 I managed to make it to Oxford BMW where I was fortunate to be introduced to Jenna Hughes. Jenna gave me an absolutely platinum level of service. She managed to get my car into the workshop and have the problem diagnosed more or less immediately. She went out of her way to help me and get my car fixed and back on the road in the shortest time possible. She was very clear in regards to the works that needed carrying out and didn’t do anything without making sure I understood what was needed and what the options were. Overall a very high level of customer service.

J. S.

When I used to come into North oxford BMW a few years ago and the service was terrible, I just visited and the change is unbelievable. Not sure what’s happened but I’ll be recommending North Oxford.

J. R.

Serviced the car. Didn't check tyre pressures.

G. M.

Stuck my head when passing...looked like I needed a gold VISA card just to go in. Seriously though, it looks very clean and professional and good place to buy a bike.

E. L.

High Class ideal garage for BMW. Staffs are friendly, courteous, and very helpful. There is a waiting area for free hot drinks, delicious biscuits and newspapers. The receptionist always ask you if you want tea or coffee and she will get it for you without fail. The Sale Team and Service Team are side by side. Of course lots of free parking spaces, the only BMW garage in Oxford and at skirt of city, reachable via A34 or end of Summertown. Have my BMW 3series serviced here today 4 October 2018. Very satisfied, point of contact is Crag and he is new but very professional in all ways. I have a Vehicle Health Check thrown in for free. And i am very happy with the price i paid. Thumb up, BMW.

D. V.

Great place with helpful staff

A. C.

Best staff ever met. Huge selection of used BMW motorcycles.

S. K.

Great service. Excellent facilities whilst you wait too.

S. F.

Excellent. Easygoing. Straightforward deal.

M. B.

ALSO BMW MOTORRAD Dealer. Very nice facilities and great service.

G. H.

Fantastic service and staff. Would recommend.

H. W.

BMW North Oxford have recently gone the extra mile for my wife and I. Having closed the boot of our courtesy car with the key in, without question they send help out with the spare key. - Always having a professional helpful member of staff to deal with makes taking my car there much less of a chore.

A. M.

Helpful and knowledgeable. I am on my second car from them and will be a loyal customer for many years.

R. A.

Great people friendly staff, great service. Motorbike

S. G.

Great facility and excellent customer service but bit over priced compare to other garages

R. C.

Spoke with someone about a fault with my car and getting it booked in. After a long conversation it was sorted over the phone. Thanks for saving me a visit!

L. T.

A Lovely community spirited company, Thank you for supporting North Leigh Scouts over the last 5 years.

J. K.

Great service, I will definitely use again.

J. B.

Excellent service but $$$ when compared to independent specialists.

M. R.

Best place to get a motorbike. Customer service is excellent

L. B.

Great attention to detail from the service department!

R. H.

Have had a couple of issues with the bike after sale but they are quick to address them

A. W.

Great and efficient service with a good waiting area with cold and hot drinks

R. D.

Good service in general and very supportive team.

A. M.

Excellent customer interface in all the motorcycle departments, friendly knowledgable and always willing to help. Thank you.

G. T.

Nice people and fast service wash!

C. H.

A good place to go for all your BMW needs.

D. J.

Friendly staff, and I really like the video health check .

M. B.

A great BMW Motorcycle dealership based in Oxford.

L. R.

Good levels of service in a modern showroom

K. L.

Staff are generally very friendly and helpful, 1 or 2 not as great as others

j. k.

Lovely staff. Answered all questions.

R. P.

En excellent service as always, parts department staff helpful friendly and polite.

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