Reviews of Vospers Ford Plymouth. (Car Dealer) in Plymouth (Devon).

Vospers Ford Plymouth

277 Reviews

159 Comments

Car dealer

Motor vehicle dealer

Marsh Mills Park, Marsh Mills, Plymouth PL6 8AY, United Kingdom

Description

Information of Vospers Ford Plymouth, Car dealer in Plymouth (Devon)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Vospers Ford Plymouth

Popular times

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Reviews of Vospers Ford Plymouth

d. g.

As always, fantastic service from Ford at Plymouth, in particular Suzanne Wood, who is always brilliant to deal with and provides fantastic customer service, is helpful, knowledgable and always keeps me up to date with things. This is my third Ford vehicle, and with each new purchase the experience just gets better. Very happy to keep using Vospers Ford at Plymouth and would highly recommend. Massive thanks to Suzanne!

J. D.

Hassle free pick up for self employed vehicle delivery driver, quality peugot, took up to Taunton to a happy customer 👍😎 drove great, smooth on motorway, no unusual noises/smells etc, looks like service dept has done a great job. And got a photo of their all new estate which taxi drivers have been bugging me for 😜

L. l.

Have dealt with Vospers for 5 years now. Very professional and easy to work with. No pushy sales people, just very friendly and helpful staff who are there to help you with your choice. Will definitely recommend Vospers for anyone wishing to buy a car. Wife loves the car by the way 👍😎 Bill and Eileen

k.

Shaun at Vospers was super friendly, in the purchase of our new Fiesta. He took his time and wasn’t at all pushy. Just helped us find the right car for us and kept us updated with the progress of our new car vending built and delivered. Really recommend all of the team at Vospers Marsh Mills who’ve helped us over the last couple years.

D. R.

Very welcoming and attentive staff in the showroom. My appointment with a Mobility Sales Rep Paul Jones was pre-booked and thereafter the process to view and order a car via Mobility was explained and made easy for me to find the car for me - now ordered. Many Thanks Paul and Vospers Ford Plymouth.

M. R.

When I went to collect my new car I found the sales staff at Vospers, Plymouth very friendly, helpful and informative. I asked them to do some adaptions which Chris went out of his way to do. I would recommend going to Vospers to buy a new or second hand car.

C. F.

I picked up my new Ford Puma on Monday. Super customer service from Sue, who we met at the Royal Cornwall show, where I ordered my car. She made the whole experience smooth and hassle free. And Puma St is AMAZING!

J. D.

Again my car has an issue and had to be booked in. It's had lots of issues in the past, not once have I felt "oh here he comes again what's wrong with it now" from any of the staff. Their professionalism and politeness is absolutely outstanding, and nothing is too much trouble. Top marks for a top team. I can not praise them highly enough. Thankyou Vospers Longridge Rd. Ford service team

A. S.

Good service and completed on time, only negative is that controls that are set by the owner should be put back to their settings. Things like auto lights turned off and I was unaware due to the changing daylight until other drivers were flashing me as I was in a street lit road without lights on. If they are doing this owners should be advised before driving away.

J. M.

Great service received from Jeff. Really helpful and passed into the gentleman to discuss finance who was also really helpful. Not made to feel pressured and was given time to make my decision.

J. M.

Really pleased with the excellent service we received from Vospers Plymouth. Special thanks to Aaron and Sue for their help and advice in purchasing our new Ford Fiesta.

B. S.

Chris was very helpful and explained all questions I had for him. Which helped me have a better understanding before entering into the agreement. 10/10

C. P.

Called service department twice but no answer, was told by main switch board they would ask someone to call me. After two days emailed sales person who again said he would ask service to call me but again no call. After another email I did receive a call and my car was booked in. The service it's self appears to be ok, but did take twice as long as the estimated time!

G. P.

My wife and I were only intending to visit Vosper's of Plymouth to report a slight defect on the wheels of my wife's Fiesta Vignalle, which was still under warranty. Your Service Engineer confirmed there was a problem and booked the car in for the 3rd January 2023. In the meantime we met Sue Wood your Sales Representative who asked if we where intending to keep the Fiesta and it all went from there. Finally we ended up purchasing a new White Ford Ecosport Active and trading in the Vignalle. Your Sales Lady was very knowledgeable, and new her product thoroughly, a real asset to Vosper's. During our visit your MD Mr Peter Vosper came into the showroom and spent a considerable amount of time discussing the future of Ford in the UK , with me. It was a real pleasure to have a one to one with this gentleman, and it was nice to see that upper Management can be seen actively supporting the sales team's in the showroom. Well done Vosper's.

A. H.

Found the experience very smooth with the various options explained clearly enabling me to make a quick decision Supply of vehicle and handover excellent which confirms why I continue to support the excellent team in Plymouth and Paul Jones in particular Extremely happy with the vehicle and look forward to continue my relationship with Vospers Thank you

D. 1.

Picked up a new car from Fiat Plymouth and Scot who dealt with everything was Friendly efficient and a credit to Vospers with his professionalism,thankyou to all the Fiat team in Plymouth.

S. H.

Excellent to deal with the parking attendant is a credit to the ford company he even helped my wife with her shopping when changing our car bless him a great experience from start to finish

D.

Brought a Brand-new Ford Mustang 5lt GT from Vospers Plymouth branch. I got looked after by Suzanne Wood. From start to finish of the sale she kept me updated with all the info, paper work, emails and the time and date of arrival of the car. Suzanne was kind, very good of explaining all the different options, worked with my timing of coming into the branch, even with my 3-year-old running about. She also joined in with my excitement of my new vehicle. I really overall rate my experience with Plymouth Vospers. Very glad and happy I got delt and looked after by the lovely Suzanne Wood. Want to say thank you to Suzanne and wish all the team the best. Dean Gilbert

H. T.

Great service and MOT, I’d just have liked a bit more communication about progress on the day

C. L.

Great service and friendly staff. The cars are high quality, last car was bought from them new 10 years ago and still going strong! Only upgraded due to size and needed a bigger family car so that speaks volumes! Very helpful in explaining the various benefits and cons of the range of cars so we could find the best match for what we wanted/needed. And ended up buying a different one then expected due to it meeting more of our needs. The ease of the transaction and the speed that it was ready meant we got it sooner than we expected!

M. W.

Was looking to exchange my 2017Jaguar for a smaller petrol run car, the salesman (Neil) looked after myself and my partner extremely well, after deciding on a little 2019 ford fiesta I took it for a test drive. The drive was fantastic and on my return I did the deal and arranged to exchange the cars after completing all relevant paperwork. Thank you Neil, 10 out of 10 for you and Vospers.

D. E.

Another great handover with Paul and the team Great car the Mach e nothing to much trouble all questions answered and not a easy job for the team sorting out the deal Great job again with our family dealing with Vospers over many years and many cars

T. W.

Great garage to deal with, smooth transaction even though the car was bought long distance and Chris the salesman was v helpful and efficient 👍👍🙂🙂 Love the car btw 😁

M. H.

Excellent service, nothing is too much trouble for them,” very happy.”

C. J.

Took old car for full check pre MOT. Only £20 but a very helpful report and very detailed. Left garage very happy, ordered new car instead 🚗🚗🚗

i. t.

Second car purchased from Plymouth vospers, great experience from start to finish

N. R.

Amazing staff can't do enough to help you would always suggest using this dealer go above and beyond to help their customers x

C. C.

Always a pleasure coming to purchase a ford from vospers. Staff lovely and very helpful

D. S.

Huge appreciate to the Service staff and Barry for getting me in quickly when I suffered a broken coil spring. They were efficient, polite and got me on the road again in less than a day. When I was turned away by the local Vauxhall dealership, Vospers saved me time and worry. Thank you very much all, I really appreciated it. Great job.

R. G.

Fantastic , bought a used car from Alan (salesman) , no pressure helpful and friendly. All the team seemed helpful, open and very personable. Definitely good place to go and much better experience that the one I had at another popular used car sales place in Plymouth

T. I.

Good value for money. Good communication I always using vospers service for my car. .

J. H.

Amazing service, So happy with my new car. A special thank you to Suzanne.

A. S.

Many thanks for the hand over of my new Ford Puma, very pleased with the experience and professionalism thank you again A very satisfied Ford customer.🚙

S. K.

Very good service from Chris Chapman, friendly and went the extra mile to get the price to where I wanted it be.

R. M.

Visited last week looking for a used Ford Ecosport and to part exchange our old car. We are very pleased with the service received so far, to the degree that we are collecting our new car tomorrow. They were very professional and friendly.

A. M.

Absolutely incredible service from start to finish. WOW! Best experience I've ever had buying a new car! The salesman who I dealt with couldn't have done any more... His name was Shaun Smith and I would recommend him to anyone considering buying a new Ford. Love my new car and can't wait to buy my next one already. Shaun thank you so much 😊

O. B.

Fantastic car showroom and sales. We have been buying cars here for longer than 16 years, every time we are made welcome and helped with special needs and requirements. The staff are helpful, polite and knowledgeable and not afraid to say I don't know I will find out. Weather first car or upgrade they are a great garage. Parking could be better but there is always enough space. Models and choice is great with all models or access to models you will find the car your after. Service is quick and clarity in what is needed or what has been done with video servicing available. Top garage.

P. C.

Was ok I guess. We could have been more informed on what was happening with our car?

L. P.

Fantastic several, very friendly and professional, nothing to much trouble, from start to finish.

h. j.

Chris chapman was Brilliant from start to finish. Definitely recommend.

L. I.

Nice service. Teamwork amongst themselves and finding solutions to every problem.

S. G.

Just picked up our new Ford Kuga ST Line X Edition PHEV in stunning black from Vospers Ford - Plymouth. This is our 3rd consecutive new Ford and we are delighted. The dealership is always immaculate and welcoming, they can’t do enough for you so we always feel like valued customers - this is something you can’t take for granted these days. The entire process has been smooth thanks to Shaun Smith who has been outstanding as always, a true professional and gentlemen. We trust him 100%. From enquiry to collection has been completely stress free, the return of our old car, admin, change of private plate, video walk round of the new car and of course the collection of an immaculately presented new car - completely seamless. I highly recommend Vospers Ford - Plymouth. We look forward to seeing you again. Thanks for everything.

N. F.

Handy charging points while viewing car sales or collecting parts.

B. W.

All staff very polite and knowledgeable and everything was finished at the time stated

R. P.

Great customer service from Matt. Genuinely helpful. The interaction we had with him didn't feel like a stereotypical "salesman" pitch. Plus, we love the car. Looks superb in that grey- matter colour!

G. P.

Paul Jones was very helpful and made the process easy.

J. K.

Great experience, from start to finish, the Vospers show room was a very safe environment to do business in. The whole process of buying the new vehicle was made so easy and seemless. Special mention to Matt Harmer who made the experience special, his friendly manner and product knowledge was instrumental in our decision to purchase the new vehicle. Experience rates 10/10.

J. J.

If your looking to buy a new Ford then please pop in and see Sue Wood at Vospers Ford at their Marsh Mills site. Sue proved to be so patient and an excellent salesperson. At no point ever while going through our options did Sue try and push for a sale, instead, Sue went over absolutely everything, the pros, and cons, through all the options of all the different models and specs. To top it all off Sue ensured we always had a cup of coffee and even better the price that Sue was able to give me was better than could be achieved by a very popular online site. Thank you Sue for your patience, all the cups of coffee, and the excellent friendly service you have shown to us.

H. t.

Fantastic experience from start to finish. Went to Vospers Plymouth (Ford) to have a look for a new car and enquire about finance, deposits etc. Greeted by Oscar who made me feel at ease, walked me through the process and worked hard to find the right vehicle and deal for me. First class service from a first class gentleman - he even moved the car out of the back of the showroom for me, upon collection, as I was nervous to drive surrounded by new cars! Thank you for all your help Oscar.

M. R.

Had driven past Vospers Plymouth a couple of times and the Mean Green Ford Puma ST parked outside had caught my eye. I popped in and spoke with Sue Wood who I have to say has been outstanding from when I first enquired right through until I collected the car. When I first met Sue it was just before they were closing for the day but Sue was still happy to let me have a look at the car and arranged a test drive the next morning for me. We spoke on the phone again a couple more times during the day following my test drive and Sue did everything possible to get me a deal that I was happy with as I had a car to part exchange. I met up with her again the next morning to sort the paperwork and collected the car a couple of days later. Sue is very friendly and professional and was very knowledgeable about the car and able to answer any questions I had. Having heard negative things about Vospers from others I was a little apprehensive about going to them for a car but I have to say the service from Sue has been excellent. I’m just hoping that the after sales service from other departments at Vospers will be as good. In my opinion Sue is a great asset to the Ford New Cars Sales Team and I would recommend her to anyone considering buying a new Ford.

L. P.

My car was taken here after I had broken down, the service team were very professional at all times, tried to explain what was going on at all times and kept me informed. Would like to thank the lovely team at Vospers Ford for fixing what I believe was a complex problem as quickly as they did. Would recommend this garage!

K. C.

Sorted out my issue super quick and were very friendly

M.

Can’t thank Sue and the team enough. Just picked up my stunning new car and I’m over the moon. The staff are super friendly and professional and the deals they offer are second to none! Thanks again Sue and the team

T. G.

Brilliant service thank you Paul

R. T.

Communication could be better. Unfortunately roof bars were fitted to the car instead of roof rails, which ended up putting a minor dent in the top of the car. On the original order roof bars was listed. I had pointed out in the show room exactly what I wanted at the time , not knowing your terminology. There were no cars in the showroom that were fitted with roof bars. There was some issues relating to my vehicle being part exchanged. I was recommended by vospers staff to sell my car privately which I did, I notified vospers accordingly. On notification of new car arrival i was asked for the a copy of V5C of my sold car. On request i supplied a copy of proof of sale. I was then asked if I owned another car which I said confused yes. I was then requested to supply a copy of my wife's car V5c which I declined. Overall we are pleased with the car.

C. B.

A few years ago we bought our first new ford from Vospers and have been back again this year. We have dealt with Suzanne Wood each time and Sue has always been incredibly helpful and respectful of every situation and honest with it. I would highly recommend Sue and the Vospers team.

r. p.

Excellent. Car buying made easy, found a car we liked on a Saturday secured it with a £99 deposit on the Sunday, at which time got a fair price for the car we were trading in, driving our new car the following Thursday. Very professional company, courteous salesman Alan Dow.

L. N.

Very good service. Comfy car. Nice colour. Had a lovely experience having a lovely ford Puma ST.

S. W.

Went down to purchase a up graded model for a Ford Ecosport and ended up with a MG. Am very pleased with my purchase and will continue to use Vospers in the future. Staff are very friendly and understanding of your personal needs.

l.

In my experience I'd never buy from Vospers Plymouth again. I had to take the vehicle back to Vospers Truro five times to sort out various issues. For the record I bought a used car and ended up trading it in six months later. Not the quality used car I was expecting. However, I do have to give it to Ford as they were quite quick at sorting all the issues out, but shouldn't have had them in the first place.

m. R.

Always a great service from the team at Vospers.

M. C.

Sales team did a good job , the car information online was incorrect and I had no MOT certificate when I bought the car so check info with sales team before buying , but the car was clean

g. s.

Excellent service. Definitely recommend

M. P.

Easy transaction conducted very speedily as made during COVID restrictions. Good test drive. Happy with the experience but could have done with a little more explanation about controls.

P. J.

I always get good informed service from the moment I phone to book the car in until the job is complete... always very pleased with the work carried out.

P. H.

Matt and the team were all superb from start to finish. Can't fault the level of customer service, care and attention. Love the new car too!

I. H.

We went in to enquire about a particular car, after about half an hour, deal done. Excellent staff, courteous and knowledgeable. Very pleased with the service and the result. A well worth while trip.

K. G.

Needed add blue for my mobility car service was brilliant thanks

V. S.

Good service as always from Vospers and Matthew Harmer was very helpful throughout the entire process of buying our new car.

S. M.

Outstanding service from start to finish! Very helpful & informative about everything. I would definitely recommend them to anyone looking to purchase a car!

k. k.

A professional, approachable and helpful salesman. Vospers is my go to store when thinking about changing my vehicle.

R. H. (.

Really great service, I was really well looked after, and it was pretty easy to get sorted.

J. H.

we have used Vospers for our last 7 cars. They take you through all aspects of car you are buying and they take a interest of what you are looking for in car you are buying. All sales persons are very knowledgeable, very helpful even in this pandemic.

S. N.

Brilliant service from Vospers and a very good experience throughout the whole buying process, the car drives brilliantly

l. p.

I was very impressed Paul Jones who helpt me choose a suitable car was so helpful and put me at ease, it was all sorted very quickly first class service and I will be recommending vospers to family and friends many thanks

M. B.

This is my fourth car I have bought from vospers and I am always treated with respect. They can never do enough for me. Thank you very much vospers until the next time.

R. G.

There was a problem with an engine light at the start. This was explained and when the car was picked up, all remaining problems explained - in non-petrolhead's English. Full marks.

K. S.

I had my Mobility car serviced on the 26th October, The customer service was excellent. I had a curtesy car and my car was washed and cleaned afterwards.

S. C.

Recently bought a ford ecosport from Suzanne at vospers and she was brilliant as always and couldn't thank you enough.im over the moon with it and will have lots of fun driving it.

b. g.

Well I have just ordered my new car from Vospers’s, the salesman was Paul and he took me through everything I needed to do and it was very professional.

m. s.

Great friendly service no question unanswered

M. O.

Was a really good experience, very professional, polite and organised staff. From first phone call to them, booking a service, having parking allocated for us, including loan car to collecting our car. Amazing service from them all there.

P. M.

Great staff, wonderful showroom. Vospers is tge best Ford after service we have found anywhere. We bought a car!

T. R.

Thank you again Sue Wood. This is the third Ford car I have brought from Sue at vospers. Sue is very professional,friendly. and helpful.

Z. H.

A great car shop just off of Plymouth road. There is a wide range of brand new cars, e.g. Fiestas, Fords, Transits etc The staff seem pretty nice, and there is a little play area where the kids can play while their parents can sort out their insurance and things. There is also some toilets, as well as an area where you can chat with the staff about insurance and another area where all the cars are shown, many of the cars are unlocked and you can look inside. Not one of the cars is old, most of them are drove in every day brand new from the workshops, where they are built. But overall, this car place is excellent, with a brilliant range of cars and vans to drive safely on the roads of Plymouth! 😍

L. T.

Down for my courtesy wash & vac. As always, staff cheerful & efficient. Nice cup of coffee & of course Chris did a good job with the car. Thanks all, appreciated.

L. F.

Very considerate and fair staff.

f. p.

A great experiance at Vospers for both sales and service. A big thank you to Matt, nothing was too much trouble .

m. c.

Great place and very helpful

P. F.

Excellent, courteous and informative service from Paul Jones.

D. E.

Excellent service from Shaun Plymouth branch. I will really enjoy driving my new car when it's ready.

S. C.

Always good service

L. G.

Staff all very friendly and premises covid secure. Talked through invoice so I understood exactly what was done and how much it was.

w. r.

The very best service you could ask for thanks Vospers.

R. S.

Friendly and pleasant atmosphere, easy service with no problems. Thank you.

K. H.

Same as ever - excellent. What more needs saying?

K. S.

Very helpful pleasant staff. Very knowledgeable of the cars for sale. Very highly recommended.

N. H.

Vospers at marsh mills retail park a lot of different makes of new cars. Somthing for everyone. servicing if required. Friendly and helpful staff.

M. T.

A service that goes above and beyond expectations.

p. m.

Excellent service as usual

A. C.

Vospers valeted my car today, for FREE! How about that ;-) Lovely, kind and friendly staff. A good day :-) x

K. D.

Lovely safe great awareness of social distancing. Incredibly clean environment. Very welcoming & friendly staff

P. R.

Usual high standards of customer care. Very pleased with the way we were helped by Mitchell in the Ford Service Dept.

m. d.

John Tremain, Matt Harmer and all the vospers team looked after me amazingly well.

P. M.

Very Pleased with our new Fiesta - thanks to Vospers - Aaron Silcock was excellent.

T.

Service here as never been anything but Excellent, absolutely no question about it.

A. P.

Good service.

P. P.

Very nice people nothings to much bother got some nice cars as well

A. M.

Friendly reception, comfy place to await the car's service and MOT outcome...

S. W.

Great service as always , well done and thank you to all the team

M. W.

Really helpful people

S. E.

Sue was really helpful and made the process of buying my new Fiesta straightforward.

C. B.

Great people to do business with

L. O.

Great service. Very impressed x

M. W.

Vospers give a very good Job and look after their customers.I have always been satisfied.

G. F.

Promptly booked in I went on on a walk around the shops etc nearby came back and read my book very helpful staff.

R. M.

It was pretty simple to buy a car.

L. P.

Good service, well mannered staff

E. B.

Great service

K. O.

Top service, good advice and a great deal.

J. P.

Great service

s. e.

knowledgeable and attentive to our needs

A. S.

Great car and service thanks

S. O.

Amazing services as per, wouldn’t go anywhere else!

M. S.

Friendly staff .just out of the way for transport links into town etc

G. S.

Got the part i needed no trouble within 12 hours of order

P. H.

Our new Ford salesman Paul Jones was great, nothing to much trouble

K. B.

Got a great mobility car from you and great staff and after service

S. H.

Excellent service from Danielle Glover with getting our new vehicle

E. S.

Too large and franchises inside other franchises which was not straightforward.

I. L.

Had my yearly MOT and Service. Staff very helpful

P. P.

Lots of shiny new cars.

A. T.

Friendly and efficient. No pushy sales people.

J. M.

Excellent service by all. Even had a cup of coffee.

K. Y.

Premium services from both the staff and establishment. Exactly what would be expected from a big brand dealership.

R. S.

Fantastic new car supply by Vospers of Plymouth 👍

J. H.

Open and Covid-friendly 6/1/21.

P. “. J.

A very good place to buy your next car

B. C.

Typical car show room with eager staff.

T.

Top class

J. D.

Excellent service by efficient helpful staff.

D. J.

Very professional service from staff

E. D.

Suzanne is very helpful

G. S.

They sell Fords.

D. P.

Excellent service as ever.

J. L.

Very friendly and helpful.

L. P.

Very good service.

i. s.

Always so helpful

R. N.

Loved it

M. T.

Polite gentleman, taken me through all details of the car I was interested in, answer all my requirements. Very pleased with the service

c. t.

Excellent service

M. F.

We experienced excellent service.

A. B.

Very helpful and friendly, very happy with the service we received

E.

Laavely

D. K.

B. B.

J. B.

A. C.

S. 7.

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