Reviews of Vospers Nissan Plymouth. (Car Dealer) in Plymouth (Devon).

Vospers Nissan Plymouth

255 Reviews

137 Comments

Car dealer

Motor vehicle dealer

Marsh Mills Park, Marsh Mills, Plymouth PL6 8AY, United Kingdom

Description

Information of Vospers Nissan Plymouth, Car dealer in Plymouth (Devon)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Vospers Nissan Plymouth

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Reviews of Vospers Nissan Plymouth

H. E.

Purchased a used vehicle and Ashley was amazing start to finish! Great customer service skills, super friendly and we’re very happy with our new car 🚗 would recommend

S. B.

I am a returning customer because I had such a positive experience last time. I deliberately asked for Caitlyn Melville who sold me my last car because of her exceptional knowledge and brilliant customer service. I would highly recommend Vospers and Caitlyn and would give them 6 out of 5 if I could. I would definitley buy from them again in the future. My New Qashqai is awesome.

K. M.

Service carried out as arranged and completed at the agreed time.Service reception staff friendly and helpfull.Car cleaned very well. Report listing non service items usefull but front tyres stated to be Dunlops when they are in fact Pirellis.Video report an interesting bonus.

B. G.

Took our Nissan Juke automatic to Vospers Nissan, Plymouth for its 2nd service and to look at a severe flat spot when pulling away. The service was quite expensive at £349, but we were pleased with the way the service was done, the reception staff and the courtesy car. The flat spot on pulling away we learned was a known common problem with new Juke automatic. The mechanic carrying out the service made some adjustments, which he said should have cured the problem. It does seem to have reduced the flat spot but unfortunately in its place the take up on pulling away can be very sharp instead of being a smooth pick up like all the other automatics we have driven. We were advised that Nissan are well aware of the Juke's automatic gearbox problem and it was something we should take up direct with them ourselves. As it's a common problem that Nissan are aware of it's a shame Vospers, as a Nissan dealer doesn't have a system set up whereby they can refer the customers complaint direct to Nissan UK who can add the car to their list of cars with the same problem.

L. B.

Vospers Nissan Plymouth have always been great for me. From sales to after care and servicing. Helpful, flexible and competitively priced.

n. m.

Vospers Nissan Plymouth are superb and have a very outstanding service team they are customer orientated and nothing is to much for them as they go the extra mile and no stone is left unturned I for one am very happy to know that I can trust Vospers Nissan Plymouth whole heartedly with out a shadow of a doubt and know my car is in safe hands . I take my hat off to the guys as Alison Hubbard & George Leeder run a very tight and happy ship including Ashley , Paris Caitlin to name but a few , these guys are fantastic and deserve a medal they are both a credit to Vospers Plymouth and the motor industry as a whole im one happy customer and would highly recommend these guys and look forward to seeing you soon many thanks , Nigel Monks .

K. S.

Service and mot carried out within stated time. Courtesy car provided on request. Thank you.

L. S.

Warm welcome, Joe who assisted me from start to finish was amazing so helpful all in all a great experience

J. B.

It was very easy to book a service for our Qashquai, the phone was answered very quickly and I got a next day slot. We were offered a courtesy car (Nissan Leaf automatic, which was a lovely drive and nice to try out an electric car. Within 3 hours I got a text message to let me know that all was fine with my car then a phone call to let me know that it was ready to collect. My car had been cleaned and polished which also made me very happy! Thank you Vospers !

S. M.

Joe Smith was the car salesman that helped me buy my new car . Extremely polite young man helpful and very professional. At no point during the process did I feel like he was trying to sell me a car for the sake of selling a car. He helped me pick the right one for me and was very honest about all the questions I asked . If your looking to buy a Nissan I highly recommend dealing with Joe

D. C.

Awesome service very quick turn around to recieve my car jo was great at his job

M. S.

So picked up my Qashqai with no problems and it was in good order and Caitlyn was awesome and knew everything I asked and more. Really pleased but those hideous wheels have got to go!! New ones on order as we speak. Simple pain free purchase

S. R.

First class, staff were amazing from moment we walked into the showroom, helpful in every way coffee tea also offered. Mechanic did a thorough job with video health check and spotlessly clean car I picked up. Very pleased thank you.

N. H.

Very helpful in explaining why we should consider full electric over plug-in hybrid. Also liked the fact that at handover every button and switch was explained, but to be honest we could do with a refresher now that we have had the car a few weeks - I'm sure there is a lot more it can do than we know. Disappointed that whilst we agreed to a service contract at the outset, we would have been better to wait a day or 2 as we received an email offering us a free hotel stay if we signed up online for a service contract. However Kevin at Nissan has successfully challenged this for us. He has also been brilliant in helping us understand public charging systems for slightly longer journeys as well as answering other questions we had.

R. P.

Promptly booked in at 0850 hrs. All works (MOT and service) completed by about 1530 hrs. same day. Drove down to pick- up car and was taken through the 'paperwork' by very diligent staff. Car washed and cleaned ... as usual all went smoothly ! 'Great Uncle Barclay' didn't take too much of a hit and quote was spot on.

m. h.

I recently got a Nissan Duke from vospers at Marsh Mills Plymouth, my sales executive was caitlin melville, she definitely knows how to treat customers well , she was polite, very helpful and kept me informed of the progress of my car while waiting for a delivery date . On the day I collected it it she was very thorough on showing me everything about the car, showing me what every button and gadget inside and out does , caitlin is polite, professional and I will definitely go to her personally when it's time to change my car next .

D. S.

I was very happy with the service I received from the sales team member caitlin. Very happy experience overall, brilliant service.

T. B.

We had a fantastic experience with Vospers Nissan in Plymouth - which was entirely down to Joe (Smith); from the first interaction to the last he was a pleasure to deal with! Not pushy at all, just knowledgeable and helpful - we weren’t expecting to make a purchase so quickly but did so with his efficiency. We’re likely to stick with Nissan cars for a while now based on this experience!

S. M.

Absolutely Brilliant Service. Highly recommend Katrina Melville. Very friendly manner. She comes across very knowledgeable and completely competent. She is very thorough in explaining all the details and giving you the information that’s needed, but at the same time chatting with you building that all important Customer Relationship. She definitely deserves to be recognised in a job well done. We are completely satisfied with her representation of Nissan Plymouth in such a difficult time at present. Katrina went over and above. Thank you Katlin. Well Done.

C. S.

This week we bought a new Qashqai from the Vospers Nissan showroom in Plymouth. Right from viewing the car through to picking it up, we cannot fault the service received. It was friendly, professional, and very courteous throughout. It was a pleasure to buy a car from this company. We were made to feel very special. Kevin and his staff are to be congratulated on all aspects of service and we couldn't recommend them highly enough.

N. B.

Could not beat the service department it's just a shame about the sales department a year on I still think about the way I was spoken too

S. F.

Vospers Nissan gave me the best customer service I’ve had in a long time. Caitlin was friendly, confident, explained the details and workings of the car and the deal clearly. I am very pleased with my new Nissan Qashqai and would definitely recommend this dealership.

R. C.

The work was carried out in the time scale asked for. The car had been cleaned on the outside, but not the inside.

L. H.

Looking for either a new or used car in Devon or Cornwall area then Vospers is for you. Multiple manufacturers in one large forecourt, saving so much time. And if you want exceptional service from an outstanding dealer then look no further than 'Nissan' high quality vehicles and sales representatives too, couldn't ask for more. We are now very happy owners of our first brand new top of the range car and couldn't be happier, wouldn't go anywhere else and would highly recommend. Pay them a visit they won't disappoint.

J. B.

After sending an email to Nissan registering my interest in a new model car I was emailed the following day asking for my phone number to have a chat about what they can offer. We established what car I wanted and went on a test drive the following week. I was aware of the chip shortage and knew I could have been in for a long wait for the car to arrive. Caitlin was honest and upfront at all times about the lead time on the vehicle and a month after the original order I just drove my new car off of the forecourt. Very professional team and would highly recommend to use their service.

K. B.

Reminder received day before, courtesy car waiting for me, completed way ahead of scheduled time and car returned nicely cleaned and spruced up....log book completed....and a happy owner!

C.

Picked up some wipers and got the last set so I was happy

M. S. W.

Fantastic car, fantastic service. Easy, smooth and fuss free! One tiny, fifth star fly in the ointment....no parcel shelf...lost or damaged by valet team. Who, I have to say did a fab job with everything else. A new one has been ordered but as yet hasn't turned up....come on guys! Would I use Vosper's Nissan again....on balance......yes!

M. T.

Caitlin was fantastic’ took the time to explain and demonstrate features and dealt with all paperwork. We came away with a wonderful car three year guarantee and servicing. The car was immaculate and ready when we arrived. Excellent all round. Most garages we spoke to wanted a week to get a used car ready however Vospers had it all pre checked so we could buy and drive away the same day.

c. e.

How do i start! My dad & I were met by Caitlin to pick up my first new car, she was welcoming, friendly & professional. Ciatlin made the process easy & explained the whole procedure in a very user friendly way, ensuring i understood everything before moving on. When we went outside to get my car, she explained everything inside the car, helped me set everything up & ensured i was confident before driving off. Caitlin's was so attentive & i want to thank her & say she is an exceptional sales person. Thank you for such a positive experience. Charlie Elliott

A. P.

Paul was excellent throughout our enquiry and purchase of our lovely Qashqai. We had to co-ordinate our appointment to collect the car whilst on holiday as we don’t live locally and Paul even came in on his day off to ensure all went smoothly! Superb service and communication. Thank you once again Paul, we really did appreciate you going above and beyond for us!

R. A.

Arrived a bit early but booked me in, kept me informed throughout the day, car cleaned inside and out very happy with the service and extra detail. given the cost of service and paid that. Will go back there for next service. Also AA membership for 12 months is useful

H. S.

|Appreciated the help and courtesy afforded by Paul Wells throughout the sales process. A little disappointed at the lack of facility to negotiate on both the trade-in offer on ,my old vehicle and the purchase price of the vehicle bought. Overall a positive experience.

R. T.

Great place many thanks for sorting my car out quickly

R. B.

The sales team at Nissan, Vospers (Plymouth Marsh Mills) were superb. They were extremely professional, and were very enthusiastic to ensure that the process of purchasing a new Nissan Qashqai went smoothly and above all. most enjoyable.

A. M.

Starting from my first phone-call to Vospers, I was dealt with politely and with alacrity. Subsequent visits by myself and my wife, proved to be no different and the purchase of a new Nissan Micra N-Sport progressed smoothly and with no problems. Joseph Smith of the Sales Department was polite and helpful throughout, and I would have no hesitation in contacting him again if we should decide to upgrade our Nissan in the future.

D. H.

Just bought the car from Vospers. The sales team (Caitlin Melville) couldn’t be more helpful before, during and after sale. She was always very pleasant, understanding she helped me with any and all my questions and put me at ease. Couldn’t ask for more from a salesperson. A credit to any team, I would definitely recommend Vospers to anyone.

T. D.

I've just spent a couple of weeks on and off talking with Vospers Nissan in Plymouth about buying a new or nearly new Qashqai and driven home my 2 year old car today. The information that Caitlin gave me and the test drives and demonstrations were all really helpful, and without any sense of sales pressure. It was a wholly positive experience and I would recommend this garage.

B. W.

Brilliant Customer Service from Vospers Nissan Plymouth I recently had warranty work done on my Nissan X-trail and can't thank the team at Vospers Nissan enough. Everything got sorted without any issues (especially during these more difficult times) and the customer service was second to none from the team, they even made up a new number plate for my car where the original kept on falling off. Thank you again and keep up the great work - I will certainly be back.

P. K.

My second visit to Vospers since relocating to the area, and my 5th Nissan. The customer service is simply outstanding! It's nice to feel like a valued customer rather than a number.

M. P.

I cannot fault the excellent service. The courteous staff and professional attitude. As a disabled customer, I was treated with the utmost respect. I would recommend Vospers to anyone looking for a great experience.

G. J.

Booked my car in for a safety recall and they fitted me in with a waiting window instead of having to drop the car off and come back later which was great. The work was carried out in around an hour and whilst there, the staff were all professional and very courteous, with numerous offers of hot drinks and also kept checking back on me whilst I was waiting. I have high levels of anxiety so I did have mixed expectations beforehand, but these were none existent from the time I entered the Nissan building, as for the reasons mentioned above. Extremely happy with my visit! 👍

A. F.

Caitlyn made this lockdown experience a dream. She helped me narrow down which model I needed for my requirements (I am a heated seat fan, amongst other things). Once ordered she kept me apprised of the delivery date and we set up a collection date that suited my plans. On the day she was very informative about the car and it's quirks _ no handbrake in the traditional sense, now I use my foot and auto brake/ park. It didn't take long getting used to it. She was good to point out useful shortcuts to set up auto lights and wipers, the little things you need immediately in this country's weather. Overall Caitlyn made this one of the best car purchases ever. She was friendly informative and happy to help in any way. I am delighted with the car , it's a great drive.

M. J. M. M. A.

We dealt with Paul who was really easy to get along with. Not pushy at all and was happy to take his time with us to get the right vehicle, provide advice and guide us through the process - thank again we really appreciate it

j. d.

Joe was very helpful throughout the process of swapping our car. Great customer service and everyone in the Nissan team was very friendly. Many thanks!

p. r.

Excellent see you next year p.t.r

w. g.

Good friendly experience...Good communication...kept up to speed Next time we will need the self cleaning model though. Thanks to all

b. h.

Went in with my partner Holly to get her new Micra. Caitlin has been absolutely phenomenal from beginning to end. Nissan has got themselves one fantastic sales person!

L. L.

Great customer service from Steph from start to finish. No sales pressure at all. Many thanks to Steph, who kept me informed throughout the purchase of my vehicle.

P. R.

I found the staff at Plymouth Nissan to be be very competent and informative. All questions were answered confidently with politeness at all times. Would recommend.

N. R.

All very efficient and professional, all issues were dealt with and ready to collect on time. Couldn’t ask for more really. Well done. I enjoyed the video. N R

J. Q.

Nissan Plymouth are very good to deal with and the car is excellent ,great mileage we were very pleased with steph who dealt with us and the follow up with the touch up paint i would deal with them again .

C. B.

Very quick and professional first service again, little paper work with very friendly staff on the service desk. Loverly Job guys Over all an excellent experience.

W. D.

Excellent service all round

E. C.

Picked up new XTrail Friday, Caitlin looked after everything, really easy to sort everything out. Big recommend to use Vospers..... but ask for Caitlin, she knows her stuff.

E. V. C.

I never give a five star! The car was pre-booked in for a manufacturer recall to replace a faulty part. Staff were welcoming and I was sorted quickly, then settled down to read the paper with a nice cup of coffee. Car was completed within the window given, which was pleasing. However, I was informed they had carried out a free visual check and a low coolant level was recorded on the documentation. I new it could not be as the car had been MOT and serviced two weeks ago! On getting home I checked the coolant level and it is just below the max mark!? They also never pointed out that two of the tyres are legal but within the range of an advisory. This is exactly why my wife and I stopped using Vospers when they took on the Nissan franchise. We will still have to use Vospers for the next two years as the new car, as part of the purchase agreement is to be serviced by Vospers. The garage we take the old car, the mechanic takes time to talk to directly about what me has found or not found and the explain it in layman's terms. This gives you confidence in there workmanship. To be told by a showroom person, who may or may not know the difference between a gasket and a grommet, doesn't inspire confidence!!! Just saying. Thanks!

C. M.

George is the friendliest and most polite member of staff I have come across in a long time. I took my car in for a service and he was so helpful and made everything very clear. Thank you so much!

P. G.

Really good customer service from viewing the vehicle to purchasing and driving away. Lots of information given about the car and the controls which was useful.

S. H.

I have just bought my 2nd brand new Quashqai in 3 years, Caitlin was a very good sales person and I am pleased with Nissan Marshmills, car is lovely, many thanks Mr Hiscox

L. D.

Nice service but feel hard done by because i paid by cash lost all the benifits and extras i would have had had i taken out credit. I think this is not fair and was not given anything extra or money off.

J. W.

Excellent service car picked up and brought back again. Video sent to my mobile phone showing the service and also report given.

G. D.

Picked up my new X-Trail from vospers on Friday and had excellent service from start to finish from Caitlin Melville who I highly recommended.

s. w.

Good service from Mark made to feel nothing was to much trouble and discussed the car in every minor detail that why I gave him 5 stars

D. F.

Paul was very helpful, understood exactly what I wanted and did use car jargon. I would definitely recommend the Nissan dealership in Plymouth

P. M.

Very good experience, lovely staff. Nice car

P. G.

I was very pleased with the service i received from Steph and everything was explained to me in a very professional manner.

J. W.

Really friendly helpful staff, just bought my 2nd car from them now and would definitely buy my next one here too

D. H.

Excellent service and communication

I. D.

Very efficient service completed by the time agreed. Very friendly staff.

K. W.

Can't recommend caitlin enough she was very helpful and understanding took her time to explain everything very happy

B.

The staff are really helpful and friendly We had a staff member called Caitlin Melville who was really friendly and helpful

R. J.

Recently revamped and looking very good. Staff very courtious and helpful, part of the vast Vospers complex with parking just outside the showroom.

R. L.

Great service as always. Very thorough and prompt timing.

K. A.

Customer service is good, but nissan as a company letting staff down by having only limited stock to choose or even order at moment

S. S.

Always very polite and helpful. Good measures in place for Social Distancing.

S. L.

Helpful, friendly service from start to finish, thanks to Steph.

G. W.

Absolutely fantastic place, the staff are so very friendly and helpful, so polite, well mannered and accommodating highly recommend this place to everyone lolxxx

N. E.

Very helpful man called Joe who answered all the questions we asked and very friendly would recommend a visit if your looking for a Nissan

S. P.

Received excellent service from all at vospers Nissan Plymouth

D.

Didn't have what I wanted but great range and still very friendly.

A. T.

Quick service very good customer care and sympathetic towards my needs 10/10

P. w.

Great range of vehicles great service, good value for money.

I. M.

Very friendly and helpful staff. Max Baxter was particularly knowledgeable and pleasant!!

T. M.

Nice clean and comfortable showroom very efficient and knowledge staff all round a good experience.

T. c.

Very helpful and polite staff lots of information given and time to explain also

J. B.

Very friendly and helpful, Joe is the man!

S. J.

Paul and James are awesome!! Best customer service. Very pleased

R. P.

Great to deal with. Polite, informative and very helpful.

R. G.

Friendly staff, helpful and genuine. Good deals available.

C. W.

Friendly accommodating staff. Please to deal with. No sales pressure

D. C.

Hoovered car inside but forgot the wind srceen .

k. b.

Very friendly helpful and always willing to go that Extra mile.

G. M.

Excellent customer service from Joe at nissan.

A. P.

Excellent Service as ever.

R. D.

Excellent from first enquiry to car delivery

P. S.

Verry pleased as always.

S. R.

Excellent customer service from Steph.

R. B.

Good service caring staff, good facilities

C. H.

Bought by new Nissan great garage great ppl

N. C.

New Qashqai ordered. Roll on next month.

P. L.

Have always used Vospers, staff always helpful, and knowledgeable

A. L.

Friendly helpful staff, can't be faulted

T. N.

Very helpful lady on the service desk.

r. K.

Great customer service

d. s.

Good services and pleasant staff.

Z.

Friendly fast service

D. B.

Staff very helpful and friendly...

S. I.

Friendly happy service provided

E.

Gyal was stalking me everywhere i went

P. T.

Very friendly and helpfull.

M. E.

So help all the staff were.

R. P.

Fantastic customer service

C. S.

Excellent customer service

B. R.

Wonderful service

A. H.

Ok for all your spare

s. d.

Good service

M. B.

Very enjoyable visit

M. C.

Excellent staff.

I. W.

Positive and fare team

m. f.

First class!

J. s.

Excellent service

I. H.

Great service

G. M.

Excellent

c. t.

Very helpful

R. L.

Ok service

P. G.

Bought a car

d. d.

okay

L. L. (.

Excellent. Very quick

B. B.

My motor was recalled for Airbag replacement. All got booked in really quickly, the lady made me a hot drink as soon as I arrived and when I got my car back it had even been washed and hoovered! A few days later I received a document for a vehicle check which was also carried out. Amazing service! Thank you….

D. E.

Friendly atmosphere, clean and tidy. Welcoming.

S. W.

So helpful, even for fixing my ligh adjustment because I'd messed them up.

N. F.

Great dealership

D. L.

R. S.

N. C.

C. G.

K. D.

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