Reviews of Arnold Clark Preston Motorstore. (Car Dealer) in Preston (Lancashire).
Arnold Clark Preston Motorstore
116 Hartington Rd, Preston PR1 8PQ, United Kingdom
Description
Information of Arnold Clark Preston Motorstore, Car dealer in Preston (Lancashire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of Arnold Clark Preston Motorstore
Sunday
11am–5pm
Monday
9am–8pm
Tuesday
9am–8pm
Wednesday
9am–8pm
Thursday
9am–8pm
Friday
9am–7pm
Saturday
9am–6pm
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Reviews of Arnold Clark Preston Motorstore
W.
Had the absolute privilege of dealing with Jake Sumner today when collecting my new car. Jake was really helpful, friendly and knowledgeable. Quick to help with any issues I had and made me feel at ease in a situation I'd normally find quite nerve wracking. Couldn't recommend him any higher, will definitely be back. One happy new owner.
Z. B.
Selling my car was really quick and seamless, every member of staff that I spoke to was helpful and approachable.
Jake processed the sale within an afternoon and made the whole process quick. I got an extremely reasonable price for my car as well, much better than other places that I had gotten quotes from. Cannot fault anything about the process of selling my car here.
And thank you for reassuring me that the next owner was going to take care of my much loved car!
Thank you so much!
M. D.
Great branch and staff very friendly and helpful, Alison assisted me with the handover for my new car and was a pleasure. Also Daniel did an exceptional job valeting the car for me and looked brand new!
E. H.
Picked up my new car this evening and was greeted by Jake who dealt with me. He was very chatty, polite, made sure I was all happy with my new purchase and he was also very professional. Thank you to Jake for signing the car off to me as quickly as possible which is what I wanted. What a lovely lad! :)
B. D.
Thank you for my new car! Love it… the process was very easy, all done online. Got sent regular updates / videos of the car. It was transported from Dundee Arnold Clark to Preston which again the process was faultless from start to finish. This is my second car from Arnold Clark and won’t be the last. Thanks to Jake Sumner for sorting it all out for me and even offering to put my private plates on for me!
C. T.
Sold my car to the Preston branch. It was a fair process and the price paid to me was competitive compared to other places I went to. I would come back here and sell another car in the future if I needed to. Alison was really helpful and made everything really easy :)
I. F.
Jake helped me out today whilst i was collecting my new car. he was so helpful, and made the whole situation super easy. i’ll definitely be back in the future, thank you!
C. B.
Sold my car here today...quick and painless. Got a good price. The lovely lady dealing with the sale who's name is Alison was very professional and efficient, explained everything in detail. I'm very happy and would recommend
P. G.
Thanks to Zeb, got a great deal on a Jaguar, and even got all 4 of the alloys redone for free!!
w. s.
Impeccable customer service, very friendly and welcoming. I bought a used car and the whole process was straight forward no messing. The car was clean and mechanically sound as described and I can't find fault with it. I will definitely buy my car again and absolutely recommend them!
L. H.
Sold our car with Jake. He made it a nice, easy transaction with everything explained.
Jake answered all our questions and was a great help when we needed it.
The quote we got was the price they paid and there was no trying to cut the price down.
Thanks again Jake
S. C.
Had a great experience today when selling our car, Alison, went through the online valuation, checked the details of the car matched up with what we had provided and completed the paperwork in less than 30 mins. Very happy with the valuation and a very efficient process. I would definitely recommend again.
d. f.
Sold my car today through Jake at the Preston Store. I arrived 10 minutes early but Jake dropped what he was doing to see to me straight away and made the process so simple and easy! I was really impressed how quick and smooth the everything was! No faults at all, thanks again Jake, credit to Arnold Clark.
K. M.
Alison was brilliant at helping me sell my car to Arnold Clark. She fast tracked a blip that occurred which should have taken 2 weeks but she managed to get it all complete in a day. Thanks so much! Highly recommend
A. R.
Sold our car today with Alison. She was excellent. Very quick, friendly and efficient. Got the price we saw online, no hidden fees. Great customer service. Thank you Alison.
S. S.
All finance, paperwork, P/X value, V5 and supporting docs prepared and handled in advance. Two signatures and all done. Stress free, no-rush personal service. Both Kevin and Jake were outstanding. Thank you both so much. 🙏🏼🙏🏼
H.
Delighted to have been dealing with Martin Goulding throughout the process of finding/buying a car and trading mine in. He’s been so lovely to deal with- super easy going and always at the other end of a call or email whenever I need to ask anything. His helps been invaluable, and he is a credit to Arnold Clark. If ever in the future I need to buy another car or any of my friends do, I’d recommend Martin.
U. K.
Very pleased with the service and efficiency of Jake from start to finish. He was very helpful and explained the process step by step and what was needed in terms of paperwork etc. Jake was extremely helpful, happy, friendly and efficient. It genuinely was a pleasure to do business with him and that is a rarity these days. I would definitely recommend Arnold clark to anyone looking to sell their vehicle. Thank you.
S. D.
Picked up my new car yesterday with Jake, was super easy and efficient from start to finish! Even when I had a question today after having it for a little while I went back and he was super helpful and sorted it out within minutes! Thank you so much for all your help! ✌🏻🤩
J. H.
The service at Preston is extremely efficient and all staff are particularly well-mannered. Jake dealt with us brilliantly helping us sell our car back to them - the service was friendly, quick and hassle free. Thanks!
D. W.
Really pleased with the smooth service to buy our new car. From Alan the product consultant to Alison from click and collect. Everything was explained perfectly and any questions accurately answered. Would highly recommend Arnold Clark
M. B.
Top drawer service from Alison when selling my car. Gave me a great price and received money within 48 hours. Excellent.
C. H.
Alison was really helpful when I was selling my car. Gave a really good price and was very fair when grading. Her customer service was amazing!
l. m.
Used the click and collect service as the car was coming from Edinburgh, Jake at the Preston branch was dealing with me, even though I was leaving my car as a part exchange the whole process took less than 30 minutes. Friendly quick hassle free process
H. B.
I bought my car through Ethan Jenkinson at Arnold Clark last week and he was amazing! He took me for a test drive, showed me in detail how to use everything inside and outside the car, told me everything i needed to know and was extremely knowledgeable. He was not pushy in the slightest and didn’t pressure me into anything which was lovely and i left feeling like i’d got a really good deal and am extremely happy with my car! Thanks you Ethan and everyone at Arnold Clark Preston.
M. M.
Being coming here for our cars for years now! Always happy with the service and today has been no exception. Chris was fab, he was so helpful in finding the perfect car within our budget and kept us fully updated throughout the process!
T. H.
Sold my car to Arnold Clark Preston today, extremely straightforward and quick process. Dealt with Jake Sumner who was really friendly and helpful. 10/10 Would recommend!
S. M.
Excellent experience from the moment I rang about the car I’d seen on the website to moment I drove away after the purchase and beyond.
A massive thanks to Jason for walking me through every step and indeed the rest of the folks in the showroom. Nothing short of professional, and at times, outright hilarious bunch.
Thanks guys.
M. s.
I can honestly say I had a genuinely nice guy help me organise a car. I had a budget and my man didn't try and squeeze any more out of me which was really refreshing. I could say I met a mate when I went to look at their cars as there was certainly no pressure to buy. Look out for Gary, he's ace!
J. H.
COLLECTED FOUR CITROEN VANS TODAY FROM ARNOLD CLARK AND THE SERVICE COULD NOT HAVE GONE ANY BETTER. ALISON THE CLICK AND COLLECT SALES GIRL WAS VERY FRIENDLY AND EFFICIENT AND NOTHING WAS TOO MUCH TROUBLE. SHE GUIDED ME THROUGH THE PROCESS OF COLLECTING THE VEHICLES AND HAD ALREADY ARRANGED TO TAX THEM ALL BEFORE WE ARRIVED. DEFINITELY A FIVE STAR EXPERIENCE.
D. W.
Simple click and collect service, ran smoothly from start to finish. Completed today with collection of new car and part ex of old one. Inspection went smoothly and Alison finalised the deal. Thanks also to Ryan at the Kirkcaldy branch initially.
L. B.
Click and collect with Alison today for my new Fiat 500. Very nice and polite, all easy and out driving my new wheels in no time at all. Thank you!
J. J.
Alison was super helpful and friendly upon collection of our car this morning. Our new car looks amazing. Very happy customers!
J. M.
Jake was very helpful during the sale of my car! Would highly recommend him! Thank you for everything Jake you have been amazing.
P. S.
I needed a car and wanted a specific model and brand. Found one on their website and arranged viewing. On the day was assisted by Fujel. Excellent experience and customer service. Fujel was very professional. He did not force the sale on me, and that was great. I'm not too fond of it when a business does aggressive upsales or pushes clients towards products they do not necessarily need or want. None of that was here. Fujel was on point and very fast in arranging all necessary documents. He only worked around what I wanted and needed. Also put much more petrol in my tank than was expected, which was not left unnoticed and greatly appreciated. Helpful and goes above and beyond to address customers' needs. Arnold Clarke should be proud to have Fujel working for them. I will be definitely recommending Arnold Clarke motorstore to other people and will be returning for another car when the time comes.
A. B.
Craig Noble was absolutely wonderful. He was so friendly and kind and made selling my car really straightforward. Thank you Craig.
C. P.
Spoke to Alison who was very helpful and knowledgeable. Everything was straightforward and looking forward to using our new car. Thanks!
D. M.
Jake was very professional, made me aware of everything that was going with my car and the paperwork. Even helped my Mum put her suitcases in the car. Thank you Jake!
A. G.
I was apprehensive about selling my car however I had nothing to worry about - Jake made the process extremely easy and stress free! I cannot recommend enough!!
c. b.
Came today to pick up my new car and I have to say the customer service was excellent, Alison who I dealt with was very professional and helpful, nothing was to much trouble, she was a credit to the branch, 10 out of 10.
K. M.
Jake was so friendly, made the process quick and easy. Made sure I was happy at every step and went that extra mile. Excellent service.
g. j.
We had a great customer service with Alison . She has explained each and everything and was so friendly and professional. Many thanks from our bottom of the heart.
L. J.
Great service selling my car to Arnold Clark! Alison was really helpful, down to earth & made everything really easy- great customer service.
D. S.
Picked up a click and collect car with Alison, she was amazing and explained everything to me clearly. Very happy with Blu (my new car) 😊. Thank you!
J. M.
Alison was amazing today helping me through my finance process. Very polite and bubbly. Would recommend
L. B.
Excellent service from beginning to end . Brilliant video well informed of all great detail on the car . Thank-you to James and team a pleasure to do business with
G. W.
A great deal on the car and van iv got off them and service and work ment ship very good sales team steffan and Mia helped me eith my new van this year 10 out of 10 and preston arnold clark garage 10 out of 10
E. G.
My first visit to Arnold Clark. Jake was friendly and professional. I couldn't believe how quick it was to clinch the deal. I would recommend Arnold Clark. Thank you, Jake.
Elizabeth Green
P. A.
Used this branch to collect my car via click and collect and found the staff very helpful and welcoming the lady who dealt with me was professional and helpful, I found the place very clean and staff helpful it made the whole experience a stress-less experience I would recommend and use again!
B. M.
Purchased a car from Arnold Clark Preston at the end of August 2020 and have to say thanks to great way Mark Crabtree and Sam Nunnerley run their business it was a super easy and above all very pleasant way to trade in my old car for a new one. They prepped my vehicle to an amazing standard and went way above and beyond to ensure I was happy with my purchase. Thanks guys: You are highly recommended without question!
I. M.
Having bought my previous car from here 4 years ago decided to go back to look for a new one. Lewis came out to greet us and was instantly helpful and knowledgeable. I did purchase a new car and can't thank Lewis enough for making the whole process simple and efficient. Would definitely recommend
W. G.
I sold my car to Arnold Clark Motorstore at Preston and it was, quite simply, an amazing experience. A massive thanks to Jake who was professional, friendly, efficient and gave us a very good price for our car. It's not often I'm blown away by good service! Absolutely superb! Thank you Jake you were fantastic 👍
A. M.
Allison and Mathew made trading in our old car and buying a shiny new one super easy and stress-free! Such kind, lovely and knowledgeable staff. They helped us every step of the way and for that we are truly grateful! Thank you for making our experience a great one!
R. T.
We have been renting cars from Arnold Clark for about two years now. Their service and customer satisfaction has been really great which is why we chose Arnold Clark when buying a car too! Trustworthy - that's one word which defines Arnold Clark! Very happy and satisfied.
S.
The service and professionalism I received from the staff at Arnold Clark Preston, especially Jason Treadwell and his manager Sam, was above and beyond. From the moment I enquired about the stunning little Hyundai i10 I saw on the forecourt to the handing over of the keys was totally perfect and the best experience. The communication was excellent and they kept me updated throughout the process. I am a very happy customer and I will highly recommend Arnold Clark to anyone and everyone. Thank you for making it easy for me.
W. R. D.
Purchased a car online via Arnold Clark. Car was purchased from the Ayr Branch in Scotland for Click & Collect delivery. The sales service was super easy! Paid a reservation of £99, and the car was transferred from Ayr to my local Preston branch within 7 days!
On the day of collection the car was lined up outside fully valeted & ready to go. Our contact Jake Summer was no hassle at all, gave us the key and let us have good look at the vehicle before finalising the purchase. No pressure at all! :)
Car has lived up to the photos & video that was sent to us. Super easy car purchase, straightforward & quick! No complaints at all, just how it should be hassle free! Good Job!
P. W.
Enquired about a i30N, recieved instant communcation from Zeb, a colleague based here at Arnold Clark Preston, we spoke about the car of interest, the situation with my current car and proceeded to discuss moving forward. Zeb was fantastic and he went out of his way to make getting me into the i30N as smooth as possible, few delays happened which was out of his hands but he kept me informed asap and was honest and upfront which I greatly appreciated, once everything was sorted he rang me for collection and personally greeted me on the day. Highly recommend if you go to this Arnold Clark you ask for Zeb, he is the man for the job and honestly you'll walk away happy and stress free. 10/10 thank you.
B. U.
What a great experience start to finish ! So happy and would recommend Arnold Clark so much. Jake at Preston was brilliant, really friendly and helpful. Wouldn’t buy anywhere else now . Thanks to all the team
C. H.
excellent service at the Preston branch. the whole process was quick and simple.
i feel i have been valued and respected as a customer. the communication was outstanding. i just want to thank Jake from the Preston brand and Leo from Bishopbriggs. excellent salesmen
T. R.
Jake at this store was brilliant and patient as I had alot a queries regarding the final price of my car which he sorted out for me. would recommend this store to others
D. T.
Mr D Smith handled our car process from the start, very professional and friendly leading to a faultless car purchase. Would highly recommend.
S. B.
Great service with Alison at Arnold Clark selling my husbands car. Easy friendly process.
G. D.
Just picked up my new car, Jake was super helpful made the process as smooth as possible, he was approachable and friendly, couldn't be happier with my new car! Thanks so much
K. J.
Perfect experience today part exchanging my car with Jake today, quick and very well organised. Appreciate it a lot and will definitely use again in future
A. M.
Fantastic service! Special Thanks to Jake who made the whole process easy and stress free, and Rachel the Receptionist who was so lovely xxx
K. H.
Easy, helpful and professional. Would definitely recommend buying your car from Arnold Clark. Alison was very helpful and friendly
B. n.
Bought my car golf r line yesterday from Arnold Clark. Excellent service from fujel Patel. Very honest and helpful 👌
M. W.
Faultless service, I was dealt with by Arron who was incredible from start to finish and made a typically stressful experience enjoyable, so much so that I was able to find a new car that suited what I wanted and needed.
Very impressed
b. m.
Great service. I was sceptical about buying using click and collect but the whole process was simple and fully refundable. Great handover process by Alison
D. P.
Alison in Preston handed me the keys and went through all the documents, and Stephen King dealt with the sale, both really helped with the purchase and made it as easy as possible for me. Thank you
z. m.
Very professional dealing, sold my car without any hassle. Keep up the good work 👍
P. L.
Very helpful friendly and staff, good selection of cars. Second time we have purchased cars from them.
S. H.
Jake was very friendly and helpful during car handover. Very efficient service. Would reccomend.
K. H.
Alison was very friendly and helpful, got everything sorted for me and even got me paid quickly for my car
A. H.
Called in yesterday to collect my amazing SL400. Jake dealt with us and was clear, knowledgeable and answered any questions we had. The whole process was simple and easy, having completed all the paperwork online before going into the showroom. A great car buying experience and will definitely be using Arnold Clark again.
J. H.
Got help from Jake to sell my car and settle my finance was amazing help and we got it all sorted very quick
S. K.
After an awful experience with another company, i made an appointment with Arnold Clark. Jake was just brilliant, i sold my car on the spot and called my husband for a lift home.
Consultative sales approach, straight forward and made the whole process so easy. Literally sold my car in 30 minutes - for a very competitive price and so so so much better than We Buy Any Car!
Thank you so much for your excellent customer service Jake :)
D. G.
Picked up my new car today. I had the pleasure of Jake helping me out. He explained everything perfectly and was very professional. He made me feel at ease and everything ran smoothly. Excellent customer service. Thanks Jake! :)
E. L.
I booked an appointment online to sell my car. On the day I was a bit apprehensive, half expecting to be offered a different price. I needn't have worried because the service I received from Alison was fantastic. Professional, helpful, friendly and very patient with me. I would definitely recommend trying Arnold Clark If you are looking at selling or buying a car.
M. M.
Excellent service. Swiftly sold my car for even more money than I thought
D. G.
I bought a car from Arnold Clark Preston Motorstore on Monday and I am very pleased with it . Lewis the sales assistant had excellent customer service skills and nothing was too much trouble for him . He was very patient and understanding and didn't make me feel under any pressure whilst making my decision . Thank you for being so helpful.
E. T.
Excellent service from Jake - he made selling my car quick and easy!
T. W.
Came to the Preston store to do a handover on a car and was handled by Jake. Fantastic service and really bubbly character. It was my first time buying my own car, and he made the process really enjoyable for me. Thanks Jake :)
B. J.
I’ve just been and collected my car from Jake at click and collect, that got sent down from Dundee Arnold Clark, he’s done nothing but be an absolute star keeping in touch when my cars coming and helping speed things up with the nightmare I had, he’s a credit to Arnold Clark!
R. P.
Finally a nice car buying experience. I have picked up my new car today and what a nice, easy, hassle free time. Jake Sumner was great and sorted everything out for me with ease. I have had previous bad experience at other places including my last car which was a nightmare. This was the opposite and would definitely go back to Arnold Clark. Thanks Jake again.
A. M.
Always the best customer service from Arnold Clark, sold my car with zero issues while enjoying a cup of green tea from their waiting room ☕️. Special thank you to Jake in particular for facilitating the transaction but also for being so friendly and helpful, top man.
B. A.
Thankyou so much for your help buying our A class Mercedes. You were incredibly helpful and so kind to us. Very easy experience buying and exchanging a car from you - would highly recommend. The lovely lady who served us was also fantastic x
L. T.
Just picked up my new little car from Jake at Arnold Clark in Preston.
Jake was absolutely brilliant and the whole process was extremely easy and smooth.
He made sure I got a really good look around the car, was super quick sorting through all my documents and I drove away a very happy customer.
Wouldn't hesitate to go back for another car or tell my friends to go too.
B. B.
Superb service from Jake. Made selling a car a pleasurable experience. Very professional, would recommend Arnold Clark without hesitation.
R. C.
Jake made the whole experience very easy. It was so painless to pick up our immaculate new car. It’s been a pleasure and we will certainly be coming back when our other car needs to be part exchanged.
s. b. B.
Had a great experience again from arnold clark family....
It was a good experience for me from the team of arnold clark Preston who helped me out to get my new car. Specially 'Mr Gary Pike, who was my product consultant' who helped me a lot and explained everything to me and cleared my doubts along with the bank ram members. I would recommend arnold clark to people and my friends for the support I received
A. T.
Bought a beautiful new car last week and were really happy with how through they were and quick and we couldn't fault them at all. The guy that dealt with us was super lovely and didn't rush us at all when we picked the car up. Would highly recommend them.
G. R.
Alison at Arnold Clark was super helpful and supportive whilst I sold my car. I would recommend buying/selling here. Thank you so much!
t. h.
Picked up my new car today. I loved my experience, all thanks to mark crabtree one of there fantastic product consultants. The whole experience was so easy. Every worry i had, he had already taken care of. Couldn’t recommend this place and mark enough.
M. L.
ALISON is a very lovely lady made everything easy good customer service , exellent personality would highly recommend.
D. D. K.
It’s awesome place to be here, everyone is so friendly, helpful all the way. Lauren,Rachel & Karen including others were really helped us extraordinary way. Little Max was taken cared so nicely, kid was also extremely happy. Best business for family and others.
C. S.
The process of sorting my new car was very smooth from beginning to end. I would like to give a lot of praise to Jake at Arnold Clark who made the experience as smooth as possible and ensured I had the best experience, he was very informative, friendly, genuine and a real professional. Thanks again Jake!
T. F.
Shauk the salesman from this showroom was very helpful and friendly we couldnt thank him enough for helping us getting our new car .I would recommend this man and this showroom to everyone it was a very swift process .Also I would like to mention his managers aswell Matt and Sam who were also very welcoming at a very difficult time .
J. F.
Superb service from Jack at the click and collect, quick and efficient and very friendly and professional. I drove away very happy in my new car.
P. S. K.
Our favourite place. We bought two Hyundai i30 (year 2009 & 2018) from Arnold Clark Preston.
R. N.
Would like to thank Martin for all his hard work and getting me my new car he made everything so easy and simple was great to deal with thank you .
L. F.
First time using click and collect service. The process was quick and easy. At our collect appointment, Jake was very helpful and easily sorted out a few minor details we weren't sure about. Really happy with the service we received.
j. m.
The sales man ''fudge'' who helped myself and my friend in store today was extremely helpful and one of the funniest men we have ever met! You made us super comfortable and we honestly did not want to leave! What a pleasure it was to meet you. Thankyou again. 5**********. You went above and beyond to help us find the perfect car!
S. M.
I honestly couldn't fault the service I had last week when buying a new car. Jordan Higgins, the consultant who helped be buy the car, is probably the most helpful car sales assistant I've ever met. The car had a scratch on the bumper which was in the workshop and sorted the next day. I had a live video tour of the car and tech before purchase and then Jordan and his manager delivered the new car to me and picked up my old car as I was unable to get to the showroom. Best car buying experience I've ever had. Thanks!
C. J.
Great service from Sanchin at Perth and Jake at Preston motorstores when I picked up my new Peugeot 3008 on the click and collect option. Easy process and very happy with my choice of car.
D. M.
Thank you Alison and Ross for the new car. Appreciate all the help over the last few days given it being a busy period. Great service from you both, look forward to using you again.
P. M.
Purchased a car at Arnold Clark Preston Docks through Anne-Marie Berry couldn't of asked for a better person to deal with. She had excellent customer service from the second we met her till the car being handed over. Kept me informed every step of the way and went above and beyond. Thank you again for all your help in helping us choose the perfect car 🙂
G. C.
Absolutely fantastic experience when buying a new car, would highly recommend Arnold Clark Preston. In the last 18 months we have bought 2 vehicles from here, more recently my little Picanto with Salesman Lewis, was told he was new to the team, yet couldn't fault him at all as a person, very professional, friendly and genuinely would think he had been there for years.
J. T.
Cameron was absolutely fantastic. Would highly recommend. Much appreciated.
D.
Cant thank Jake at Arnold Clark enough. We sold my wifes car and he dealt with the process. Competitive price offered (after getting a few quotes before hand - Arnold Clark were by far the most competitive, and their customer service provided by Jake was just so warm and welcoming.
Thanks again!
L. L. v. T.
Super quick service!
Love my new car 😍
K. C.
A big thank you to Rob Schofield for helping my daughter buy her first car. Rob was patient, personable and professional. Would highly recommend Rob at this dealership.
A. H.
Great customer service and very smooth collection of my new car! Alison and Steven have both been great!
L. M.
Sadly I had to part with my beloved DS3 but compromised with a RSline Renault Clio as it’s replacement! We found a great salesman in Arron Withers at Preston who not only dealt with my sadness with plenty of coffee and tissues but made the whole process of buying a new car very easy and enjoyable . He was knowledgeable about the car, he was honest, which we particularly liked and there was no hard sell either. He let us test drive at our leisure and answered all our questions openly. He explained all stages of the purchase in simple terms and his correspondence throughout the process was excellent. A very genuine guy who I would certainly recommend to any friend or family member to deal with. And am now a very happy owner of my amazing RSline Renault Clio…..thanks Arron.
d. g.
We sold our car at Arnold Clark after getting a quote from WeBuyAnyCar too. We preferred this method of selling as we have bought a campervan and no trade in was available.
Arnold Clark gave us significantly more and with no admin fees that WBAC were charging. Jake called us on the day of the appointment to let us know what to bring and ask a few more details of the car.
When we arrived all the staff were really nice and gave us a drink.
Jake was great. Very friendly and not hard sell at all. We agreed the price which we were very happy with and booked an appointment to drop the car off a few days later which again went nice and smoothly.
Would definitely recommend going here if selling your car.
M. H.
Can’t recommend them enough! Jordan was extremely helpful and helped me and my partner find out perfect car! He was fantastic and can’t thank him enough for all of his help and knowledge! We love our new car!
A. S.
Alison, Very friendly, makes you feel welcome!! No question is to big thank you!! Xx
K. H.
Had a very pleasant experience getting my car today through click and collect. Jake was very professional and all the paperwork went swimmingly. Would definitely recommend Arnold Clark and will be buying from them for my future purchases.
C. F. (. T.
Nice lad Jake, didnt mess about gave me the agreed price for my car.
D. A.
Alison helped me today after a click and collect order, her customer service was 5 star! She went above and beyond after a few minor problems with my collection from another branch. Her transparency, time and effort was really appreciated.
S. L.
Recently got a car delivered from Preston too Kilmarnock, great service and response from Fujal but unfortunately after picking the car up it required a rear shocker and had an insecure boot lid. Thought these were supposed too be checked before being sold.
L. B.
Couldn't be happier with my experience. From start to finish the service was great; very friendly and welcoming. The process of selling my car was incredibly easy and well explained so I wasn't in the dark about anything.
M. K.
I am extremely happy with how trading my car in and getting a new one went. Lewis really helped me and did everything he could to make everything right. Will definitely be returning to Arnold Clark Preston.
d. r.
Jake at preston branch was efficient and courteous throughout. Whole process took less than 15 minutes with no problems.Thanks jake for all your help brilliant
A.
I recently purchased a car from Arnorld Clark Preston. The service I received was incredible. I was conversing with Jordan Higgins for around 2 weeks, the whole time he couldn't have been more helpful! He did everything he could to get me the best price he could, did not use any awful sales techniques and push me to having extras I did not want. He's a real credit to the business. This is the second time I have bought a car from Arnorld Clark and I will definitely be purchasing from them again.
P. C.
A good service selling my car to Arnold Clark Preston Motorstore. Alison is very friendly and explains the process really carefully.
They honoured the online valuation with no quibbles. This was in complete contrast to the experience I had at WBAC a day earlier. If you have a car to sell take my advice and use this dealership.
The only negative experience is the length of time it takes for AC to settle outstanding finance. I received the funds to my account (the equity) within three days as stated. However, they quote it will be ‘within’ 10 working days for car finance to be settled. I expected this to be the worst case scenario. However, on the the morning of the 10th working day the finance company had still not received the money. Due to the large amount of money I became worried. I could not contact the branch as their phone lines were not working. I contacted head office. A member of staff from head office investigated and informed me that payment was due that day (the 10th day). This is absolutely cutting it fine, sending the money ‘ON’ the 10th day. My finance needs to be settled before I can pick up my new car, so I only hope the finance company are able to process the payment quickly once received and settle my agreement! If they are able to pay equity to customers within 3 days, they should do the same for the finance - in fact you’d expect it to be the opposite way.
I assume the issues I have had are more to do with AC’s head office rather than this particular branch.
C. B.
A very good service! Jake contacted me in the week to book a timeslot and Alison dealt with us on the day to collect our new car. Well organised and lovely to deal with!
F. P.
I just purchased my 6th car from Arnold Clark, and I must say I wish I had the same experience that Zeb provided me on this purchase. He was so efficient, kind and extremely professional. Great sense of humour and made the whole process stress free as I assumed the journey would be stressful with the current pandemic. Will definitely be back to buy my next car, also a massive thanks to Jack who made the deal happen and also thanked me for our business. Thanks again to Zeb and Jack! Great team!
M. B.
Came to sell my car to the young lady in the buying team who was very pleasant and helpful, nice smooth and easy process. Would recommend!
_.
Brilliant service, friendly staff and a stress free experience. If I ever need to hire a car again I will use these guys! Thank you ☺️
C. D.
Picked up my vehicle from Jake at the Click and Collect Centre.
His service was ace! He put in more effort than the guy I bought the car from. There was one small error with the purchase which he instantly started rectifying.
Thanks Jake!
A. H.
Jake was fab! Great customer service quick and easy sale of my car with no problems. Definitely recommend :)
L. D.
Alison dealt with our click and collect professionally. Did everything she could to help. Thankyou
M. R.
Great service today from Jake on the click and collect team, service went smoothly and flew through the process. Very happy with it. Thanks a lot Jake
C. T.
Really great service and very friendly staff. Explained everything about the car rental without jargon and made the process so simple from.start to finish. Would definitely recommend!
D. R.
Alison was a great help,, thank you so much
s. r.
Fantastic service, Alison, great car x
Z. C.
Fantastic service from Alison at Arnold Clark Preston, very pleasant member of staff
A. B.
Alison was very helpful. Very much recommend!
g. r.
the Preston branch, were very cooperative and polite, informative also efficient in the handling of my purchase. having bought all my cars from Arnold Clarks, it is the first time I went further afield to Inverness for this one if anything it has taught me to stay local, but as usual, the normal high standards from a company I enjoy going back to.
A. H.
Having found a car online at Arnold Clark (Strathaven) I had it delivered to Click & Collect at Arnold Clark Preston Motorstore. I must say the whole experience was stress and trouble free with excellent communications. At the collection Jake made sure that I was happy with the vehicle and he explained everthing as he dealt with the documentation. I would recommend Arnold Clark to anyone.
A. F.
Everything was done professionally at this delivery centre and the lady we dealt with was called Alison. She had to mention little issues from the site in edinburgh and couldn't apologise enough for their error when it was no fault of hers. She made all the picking the car up easy and would highly recommend Arnold Clark Preston :)
a. h.
Brilliant customer service, great staff especially Joseph and Alison
s. t.
Used this branch through the 'Sell my Car' service on the website. Very smooth and pleasant experience. Updated the online valuation with an accurate condition of the car and it made the handover and inspection pain free. As a result I got the online valuation price with zero fuss. No haggle or pressure as you have with other similar companies. In and out within 30 mins.
Highly recommended and would definitely consider again for my future motoring needs.
S. H.
After a very poor experience at my york branch I can honestly say Jamie Whittington at Preston went above and beyond to get me a fab deal and the car of my dreams! Turned it round in record time! Customer service second to none and a great team , matty who did the video walk round was fantastic! So a massive thankyou guys you have a super happy customer x
V. C.
Wonderful experience, Jake was very helpful and patient. He answered all my questions and I will recommended Arnold Clark to all I know who are looking for a new car!
N. B.
Sold my car to Arnold Clark Preston. Jake took care of the whole process, I got the full amount offered online and there were no admin fees. I got offered a lot less at we buy any car and Evans Halshaw didnt even bother to confirm their offer after my appointment.
Jake even offered to drive me to the train station. I cant recommend Arnold Clark Preston enough, I even got a phone call from Annika the area Manager to make sure my appointment was handled well. Other companies need to follow Arnold Clark's example. Thanks Jake x
A. P.
I have used the van rental service for several years now and I can say that Alice has felt with my rentals recently with a professional but personable attitude. She has great attention to detail yet is a ray of sunshine - great service from the rest of the team too 😄
F. H.
Fantastic service! Went to sell my car and Jamie was amazing and so helpful! Made sure he did the best he possibly could for us I thought it would be stressful but they made it so easy and relaxed. Thank you so much!
G. K.
Very Professional Team at the Hartington Rd Motorstore for a lady on her own I was made to feel so comfortable and no pressure with Consultant Lewis Davis listening to my needs going out of his way to get me a great deal on a beautiful car even on his day off thoroughly explained and guided me through all paperwork a total professional sent me away with a smile and a beautiful new car..Thanks Lewis your a Star
J. V.
fantastic experience with Alison picking up my new Fiat yesterday. thank you so much for making the collection smooth and stress free .
couldn't be happier with the service given
K. M.
They were amazing scott my consultant was really good and they even delivered the car down to Preston. Jake Sumner was really friendly and approachable. Both are amazing.
D. W.
I took collection of my new car yesterday using Arnold Clarks Click and Collect service, Alison the Product Genius was very professional, assisting to my requirements allowing me to take time with the vehicle including test drive and creating a relaxed atmosphere with all paperwork completed swiftly. Thank you Alison and the Arnold Clark team
S. C.
Just picked up my new car and I have to say Alison was a gem. Polite, approachable helpful and nothing was too much trouble for her. She even laughed at my poor jokes! :P
L. C.
I picked my car up from Preston today, everything went great apart from a fault with the paperwork which was absolutely my fault as I filled out the wrong address in comparison to the one on my Licence.
Luckily, Jarek spotted the fault, rectified the error and sorted it very quickly. Would definitely recommend buying from this dealership. I’ll definitely be back again. Thanks Jarek!
P. O.
I have been hiring cars from presron branch for quite a while now every-time I have had exceptional service. Today I went to get a car last minute, Alice went above and beyond to help me out in the best way. She has helped me many times previously in the past and each time I have experienced the best customer service.
A. B.
First time hired a dual control car. Got Vauxhall corsa. No need to concern about refuelling, affordable hourly price, excess waiver for a peace of mind. Really good alternative to lessons with instructors providing you have anyone to accompany you while driving.
G. B.
Great experience at the Preston Motorstore. I was greeted by Mark, who was polite, professional and knowledgeable. He explained everything to me and made the whole process of part exchanging my van and getting my new car easy. The car I wanted wasn’t at his branch but he made the arrangements to have it moved for me and kept me updated along the way. Nothing was too much trouble, I got a great deal and myself and my family are very happy with our new car thanks to Mark. I can’t recommend Mark and the Preston Motorstore enough.
I. B.
Purchased my car through Jamie, he was very professional. I will be recommending my father in law to him as he is looking at buying a car shortly too! Keep up the great work Jamie ☺️
B. B.
We checked online for a valuation to buy our car and arranged to go to the showroom to discuss it, Zohib (Zeb) Ramzan looked over the car and checked everything, he then offered us more than the online valuation, we were very happy with this. Zeb was very straight forward explaining the process clearly, I would recommend them as a fair and honest company and highly professional
C. S.
Fab experience, went out of their way to accommodate me😁
A. H.
Picked up my new car and everything went through very smoothly. Jake was superb throughout all this and went above and beyond to help me. Thanks Jake. Highly recommended!
J. W.
Very friendly, helpful and courteous staff at the dealership, would highly recommend speaking to "Chris" for any trade-ins or purchases as someone who wants to get you the best deal that you'll be happy with!
M. D.
Staff are lovely here, we have bought two cars here now and hired a van. We were helped by the lovely Zeb this time. He showed us lots of cars and wasn't at all pushy. Smooth transaction of part exchanging our car for a newer one. Will definitely be back in a couple of years to do it all again!
Z. R.
Brought a car from here just before the Christmas break. Great experience and was well looked after by Shahrukh. We had a couple of extra requests which were accommodated for. Unfortunately found some electric faults with the car after but the after sales advice by Shahrukh was great and the car was booked in the next week in a branch closer to me and fixed. So all in all good experience.
O. H.
Jake was knowledgeable, helpful and thorough with my handover.
Having experienced some problems with the transport of the car, resulting in some damage. Jake helped put these wrongs to right.
10/10
L. H.
Fantastic place to get your car from. Everything went through very smoothly. Jake was fantastic and went above and beyond to help. Highly recommended!! Many thanks!!
L. W.
Excellent service when recently buying our new car. Sales manager gave us a very decent price for part exchanging our car, and Mark the sales guy was really friendly, professional and came across as honest in making sure the car we bought met our needs. Also provided two massive balloons for my kids! Really pleased with the car and the experience of buying it.
O. H.
Fantastic experience buying my new car here. Was trading in the car I had. Aaron and Ruben where very helpful couldn’t of asked for a better service. Answer all the questions I had and more. Test drove the car the very same day and my new car was ready to be picked up the very next day. Unlike most car sales company’s they even did a follow up call to see how I was getting on with the car. Aaron and Ruben have been amazing. Will definitely be coming back in the future. Thanks so much guys.
S. C.
Superb, Jake made the entire sale of my car effortless.
K. P.
Excellent customer service from Jake today when picking up my new E Class. Thanks for your help and a smooth transaction. Highly recommended
J. J.
Fabulous service from start to finish. I couldn’t be happier with the friendly and professional team that I’ve dealt with both at Bathgate and Preston branches. Thanks so much, would definitely recommend to friends
J. H.
Sold my car through Arnold Clark, really great experience provided by Jake and Alison. Friendly, helpful and honest, made the whole process a breeze!
C. M.
Really good service from Alison, made getting my new car easy 😊
A. M.
My car delivered to Preston Click & collect Jake was very professional and all the paperwork went smoothly, this is my 2nd car I perched from Arnold Clark. I definitely recommend AC.
G. F.
Very helpful staff. We were looked after by Daniel, very informative and such a nice guy. Not pushy while still trying to get you to buy a car. The sort of salesperson you want, not have to put up with.
M. B.
Very happy with our experience at Arnold Clark, Zeb was very helpful and professional, all questions asked where answered We felt comfortable and at ease, test drove the car and all options were made available.
Fantastic service :)
S. L.
Very smooth and simple process to quickly by a new car after my old one was written off. Lewis was excellent.
M. P.
Friendly and fast service, super happy with my new car thank you so much!
A. G.
Dropped in to take a look at a car I had seen online. Was greeted by Matt who was incredibly helpful and had a strong knowledge base of the vehicle and spec. He even went to the trouble of making me a coffee which was a nice touch. Would certainly recommend as the staff are approachable and do not make you feel pressured into a purchase which puts me off many showrooms. Thanks again !
s. t.
Amazing service. Very happy with my new car and thanks to Jake the experience was stress free !
Thankyou :)
P. S.
I did not buy a car but would highly recommend. No pressure and bent over backwards to find a car to fit my budget. Very approachable staff. Brilliantly presented sales pitch. I also met both managers which was a lovely touch.
A.
Came here for the first time and was pleasantly surprised how relaxed the atmosphere was, I appreciate that the staff have to give customers the "hard sell" approach, that's there Job, but there was no pressure and we were left to have a good look around I would consider buying from these guys when the time comes
a. a.
After weeks of looking for a new car and having an unpleasant experience at other car dealer, my experience at Arnold Clark Preston with sales man Danny was excellent, straight forward and trouble free. As a result I bought my Kia Sportage which I am extremely happy with. I would highly recommend Arnold Clark Preston!
J. D.
Went to this branch looking to downgrade my car as I don't do much driving now. The salesman's name was James Kelly who was very helpful and patient with me. He showed me some different options and got me a better deal than I was expecting. I have recommended James to all my friends and family.
D. P.
Had a really good experience getting our new car, couldn't recommend Lewis enough he went above and beyond to make sure everything was sorted such a nice guy
F.
Bought an absolute belting car from here a few months ago. Could not be happier with the car and service from the sales rep there, Adil. Made me feel really welcome and wasn't pushy about selling a car to me, let me test drive multiple vehicles and got me a great deal. Excellent service would highly recommend. A***
S. W.
Smooth and quick from start to finish, the first time I have bought a car from arnold clark and used the click and collect service. Alison made me feel so at ease an comfortable thought out the entire process from the moment I walked into the building to handing over the keys to my new car. Would recommend to all my friends and family to use arnold clark.
M. M.
Enquired online about a car and within couple of hours had Naz on the phone, he was very helpful explaining everything to me and answering all of my questions. I've never bought a car on finance or from a garage before and didn't know anything so I really appreciated that! They also got me in for a test drive the same day which was brilliant. Fujel was my salesman and he was very helpful. All staff look like they enjoy working there, are very pleasant to deal with and make an otherwise stressful experience very bother-free. Also got a courtesy call a few days after to check how I'm getting on with my car, which I found very nice of them. Definitely recommend!
M. G.
My 4th car from Arnold Clark and another good experience. I had quite a list of requirements and the salesman, Lewis D, was fabulous and so very patient. He was supportive throughout and didn't rush me into anything. 5* plus 🙂
N. H.
Went to help my mum with her new car and cannot complain one bit about the service car was reserved and delivered to Preston branch where jake was very helpful and made the handover and part exchange very easy and simple to do would defo recommend 😀
O. “. N.
Buying my new car at Arnold Clark Preston was great experience. I was made to feel totally relaxed . Rueben my sales advisor was very accommodating with a pleasant manner. He was very knowledgeable,honest and transparent. All my questions were answered with confidence and accuracy. The sales manager Naz Jamal was very helpful. Jack the general manager offered us coffee which was very nice . We were made to feel special. The atmosphere in the whole showroom was superb with everyone introducing themselves and being so friendly and kind. So it's no wonder that it did not take long for me to decide to buy my new car , after much deliberation may I add, as there were so many fantastic cars to choose from my price range. My next car will be for my wife and it will definitely be from Arnold Clark Preston.
C. M.
I was looking to buy a new car and see what the options were with the budget available to me. The staff were fantastic and I didn't feel any pressure to buy one. They showed me suitable cars which fitted with my lifestyle and needs and the customer service was simply brilliant therefore, I would recommend this place to anyone looking for a new car.
S. B.
Collected my new car today and the service was excellent. Jake had all the documents ready for me to sign and I was away in my new car in no time.
A. W.
Thank you to jake for the fantastic service when collecting my new car. Hassle free, professional and welcoming!
R. A.
Alison at click and collect was amazing, she was friendly and made me feel at ease, explained everything to me and showed me around my car to make sure I was happy! I would definitely recommend!
C. B.
Just picked up a Corsa from Arnold Clark, Preston and dealt with Jake - absolutely seemless handover and brilliant customer service from
Jake. Would highly recommend - thank you, Nicola Barnes
M. C.
Brilliant experiance served up by Shak !
Helped my father realise his dream of owning a Toyota Hybrid 😊
Completely understood our needs and expectations, he also has great business acum a real asset to the Arnold Clark brand
A real nice touch that Sam said hello, and thanked us personally for our business
Perfect guys !!
Stay safe, have fun
Martin
E. C.
Bought three cars from this dealership now and by far dealt with the best salesman this time round. Adil Pervaiz was fantastic throughout, he made the entire process relaxed and also very professional. He also bent over backwards to get me my car delivered and serviced in time for a deadline I had. I would 100% reccomend him to any of my friends to anyone asking. Him and his manager got my a fantastic deal on my car. I'm very happy with the service I received.
J. C.
Jake and James offered first rate service
L. W.
Just collected my nee car from Arnold Clark Alison, Harrison and Jake were very helpful and collection of the vehicle was quick and easy. Would highly recommend.
S. B.
Easy as counting 123. Click and collect is is easier than shopping at the supermarket! Cheers to the showroom in Aberdeen (Luckuo) & to Jake in Preston. Top job!
J. H.
Alison was extremely helpful and did the car handover very professionally and efficiently. Great service :)
C. 8.
Absolutely brilliant, thankyou Kathryn for looking after us, the hyundai Tuscon was perfect for us, helped make our holiday that even more special, very courteous, professional, helpful and would definitely use again.
J. B.
I recently bought a car from the Preston branch of Arnold Clark. The service I received from Fujel Patel from the very beginning until after I had bought my car was amazing. He offered us a range of cars to ensure we got the best deal that was within our budget, and answered all questions I had promptly. He called a few days after we had taken the car home just to make sure I was happy with it! I am so happy we decided to get our car through Arnold Clark, it made the whole experience enjoyable as every step was taken care of for us. Thank you Fujel!
N. P.
Came in to upgrade my car Mark Crabtree took the time to find a selection of options within the budget I had set. He wasn’t pushy at all and gave me all the information I needed to go away and think over which one was best for me. So happy with my new car. Would definitely recommend. Kids area is great too!
c. c.
I couldn’t fault the service at Arnold Clark in any way. I went in with the intention of purchasing a car but didn’t think I would of found what I was looking for straight away. Mark one of the senior members of staff who couldn’t do more for me, listened to exactly what I wanted. He make me feel so at ease and was an absolute pleasure to deal with. He recently followed up with a phone call to make sure everything was ok. 10/10 service and couldn’t recommend him and team enough.
B. T.
Met Jake at click and collect, GTC VXR for a Tiguan r line family wagon, great customer service, and smoothly done trade in
S. S.
On entering Arnold Clark (Wednesday 11th August 2021) I found the receptionist to be very hospitable after taking my enquiry she me a glass of water whilst I was waiting. The premises were extremely clean and tidy and everyone looked as they knew what they were doing! Jake Sumner assisted with my enquiry which I was very impressed with considering he was new to the role! This resulted in a smooth transaction and happy wife! Keep up the good work! Kind Regards Steve / Diane
K. B.
Jake was amazing! Sorted everything. :)
J. H.
Just wanted to say a massive thank you to Zeb who helped me with my purchase of my new car. Very professional very good at talking, honest, and most importantly very understanding, he knew what I wanted and was upfront and honest from point go, the rest of the Arnold Clark team in Preston should also be thanked as they were also helpful and very friendly, got a big thanks from the manager naz at the end which I thought was a great touch, the team couldn’t be faulted at all throughout the journey. Nice one Zeb I shall be sending my friends and family to u :) many thanks. Regards, Jack
S. E.
Recieved excellent customer service from Alison, when picking up my New Car today.
J. C.
Had a bad experience in the past here with another sales rep. However, since coming to Jamie he has made me feel like I can trust the place again. I get on so well with him and he is a fantastic sales man and makes you feel at ease! Would defo recommend Jamie :) xxx
L. L.
I was recently assisted by Jamie Whitington in selling my car to Arnold Clark. After being worried about being offered a poor valuation by a different garage, Jamie reassured me that he could offer me a better deal. Jamie was friendly and honest throughout the process, showing that he cares about the customer. The deal was done within 25 minutes of entering Arnold Clark Preston. When I seek my next car i will certainly be using Jamie to guide me in the process.
o. l.
Fast service and very friendly! Thank you again for all your help and support! Will definitely recommend to friends and family! :)
L. C.
My time at Arnold Clark (Preston Motorstore) was fabulous, I was looking for my first car and initially was very unsure of the options I had available because I wasn't fully aware I could take finance. Adam made this process very easy for me to understand. So for that reason I returned the favour in branch by doing this review. Thanks.
A.
Purchased a car from Arnold Clark Preston a month ago. I would like to thank Shak Ramzan for his excellent customer service. Highly recommend this dealership. Thank you!
I. C.
Alison was very helpful and efficient 5 star
E. S.
I can’t fault the service I have received from Preston. Alison has been so helpful in taking me through the process of picking up my car, from click and collect, and has made what I thought would be a stressful experience extremely easy!
S. D.
Absolutely fab experience with AC Preston this weekend, went in on Friday afternoon having seen a car which fitted my requirements online that morning. Jamie met me on the forecourt and when I mentioned the car he showed me to it and let me have a good look, I then test drove it and fell in love with it! We talked numbers, he explained PCP/HP to me and sorted me a great deal on it. Having paid my deposit by about 4.30 we weren't expecting to be able to pick it up until Tuesday, with the bank holiday, but Jamie called me an hour later to say I could collect the next day! I am so pleased with my car and the service, and I will be going back to Arnold Clark in the future if and when I want to upgrade again! 👍😊
A. B.
So excited for my daughter, purchased first car for my daughter who’s absolutely ecstatic! Excellent service from Zeb who found the perfect car! She is in love with it!! Great dealership and everyone was friendly! 10/10!
A. C.
an absolutely amazing experience. I went in on the Tuesday to Jamie after speaking to him the week before to speak about car options, his genuine and friendly attitude made me return, I gave him the car I wanted which was by no means easy to get and I drove a way a very happy customer 6 days later. I will be back in 5 years for my 5008 :) #teamJamieWhittington
C. J.
Smooth, slick, professional, Jake did a fantastic job
L. T.
I bought my car from Jarek Sawicki, and the service was exceptional. He was honest, upfront, and very accommodating considering the circumstances (it was my first car, and a big purchase, so I was cautious and wanted to take my time).
There was no rush or forced sales technique - just a gent who wanted to ensure that both himself and Arnold Clark gave me the best service possible; and they both exceeded my expectations!
Jarek is a credit to the business and the branch, and I have recommended both himself and Arnold Clark to friends and family.
Cheers for a brilliant car buying experience, and keep on doing what you do!
R.
Came to Preston Motor Store today with my dad to browse for a new car for him, we was greeted by Jarek who was a sales consultant. He was friendly and welcoming from the moment we shook hands, made us feel at ease and helped us pick an option out for my dad. The service was really quick, within 4 hours of choosing the car, we was driving home in it. Jarek was very professional, friendly and explained everything to us.. he went above and beyond within his job role to ensure we was happy with everything! We would defiantly be back here
L. M.
100% recommend. Hannah made buying a car go from a stressful to an enjoyable experience. Although she had only been there for 2 months it felt like she had been there for 2 years! Definitely will ask for her next time
Z. Z.
Just sold my car here. Gave a slightly better valuation than Webuyanycar and Jamie made the process quick and easy. Stay pretty much true to the price given online. Almost no fuss nitpicking at tiny issues like some other companies. Forget Autotrader and other buying companies.. Will be coming straight here in the future!
O. L.
I bought an absolutely fantastic vehicle from Arnold Clark Preston Motorstore . The service I received from Arnold Clark from start to finish was very professional. Everything was explained fully and the vehicle was prepared on time and valeted as stated by the sales advisor. The sales advisor Mark Crabtree was very polite professional and explained the process fully. I would definitely buy from Arnold Clark again.
j. m.
Came into Branch on Saturday Afternoon and was met by a couple of sales agents. Fuj came over and introduced himself and asked what I was looking for. We gave him all the details and he went to see what cars they had in that price range! Whilst doing that he took all the details of my car to trade in and found out where i stood with my current agreement. He worked to get me the deal I wanted and made it a easy to make a decision. He kept in touch with me when he said he would and made the whole thing easy, even taking the car for a test drive was an easy experience. Also Thanks you Graham the product expert who answered all my questions about the car! both are assets to the dealership! We will be looking for another car soon and defo know where we will be going! Thanks :)
K.
Great selection to choose from. Arranging finance was straight forward, explained clearly and didn't take long at all.
More than happy with the customer service, product knowledge and professionalism of Andrew Richardson, all without the dreaded "hard sell car salesman" tactics! Would recommend Arnold Clark to anyone.
B. J.
Lovely branch very warm and welcoming. After visiting a few other car dealerships I was blown away with the service I received off Matt one of the sales people at Preston. I’ll recommend all friends and family to Arnold Clark.
N. N.
After being messed around by other dealerships I was reluctant to use another but Adam made the experience hassle free. His customer service was second to none and he put me at ease through out the process. Would definitely recommend!
S. J.
Tony has been very patient in helping me find the car I want. After visiting last week in hope of a Corsa i left thinking i would have to settle for something else however Tony spent time searching for my perfect car, delivering it to Preston Motorstore AND insuring it was ready to drive away all whist I was on holiday so it was ready to drive away as soon as I returned! Stress free car buying. Thanks again.
V. D. F.
What can I say. they are the best car salesmen, they know how to help you and come against you with your needs, they also help you find the right insurance for you. Fuj is one of the best I bought from him the first and also the second machine. and I will definitely come back to him in the future.
L. G.
Alison was really helpful throughout our part exchange and click and collect process. Thank you for great service
N. H.
Great service at Arnold Clark Preston Motorstore. Fuj was the guy that dealt with myself and advised me on my new car which I have just purchased, really quick process which was great. All the staff are extremely which made the service more enjoyable. Looking forward to more dealing with Arnold Clark Preston in the future!
D. D.
Alison and all the staff I dealt with were very helpful and friendly which I especially appreciated due to recent personal circumstances.
S. J.
There are some good value cars here but the price you’ll pay is for unfriendly and disinterested customer service. Sales people “too busy” to attend to you and an ice-cold receptionist.
c. s.
Had been looking for a car for a few weeks with bad experiences from every showroom that we had visited. Arnold Clark gave me and my partner a great experience with the help of Rueben, who was patient and made sure the car we chose was the right one for us. Will be buying our next car from here 100%!
I. G.
Came in the back end of last year to buy my first set of wheels. Adil the rep I dealt with was knowledgeable, enthusiastic and worked around my needs and budget to find the perfect car. The whole experience was really enjoyable, Adil wasn’t at all pushy and really listened to what I was looking for. A* would happily recommend to anyone!
A. B.
Alison at click and collect is very professional and fantastic service
W. B.
My Partner has recently bought from here. Having spent countless hours at a variety of dealerships around Lancashire, we didn’t think we’d every find the right car.
Thankfully Mark Crabtree at Arnold Clark was on hand to assist us.
He had extensive product knowledge, combined with impeccable customer service, my partner felt at ease and comfortable resulting in Mark bagging a sale!
Mark @ Arnold Clark was able to get the car she wanted at a fantastic price (much cheaper than other dealerships)
I can’t recommend him highly enough. For anybody heading there to buy a car, I suggest finding Mark!
k. h.
Really nice guys here. Nice cars and a good deal. After going back to pick the car up, Andy and everyone else we met the first time greeted us and were really nice and chatty. Very helpful with the finance and the car was spotless. Thanks guys.
G. J.
Went for MOT no problems. Booked earlier and were expecting me. Free health check with personal video from mechanic explaining the inspection. Free fresh coffee (really good) and biscuit while waiting. Good customer care.
D. B.
Came into the Preston store today and was greeted by Aaron. He was able to show me around the cars within my budget and answered all my questions. Great customer service. Will be recommending!
P. D.
Jamie was very helpful and professional. He gave us a good price for our car. He sorted all the paperwork and kept us informed at all times. We'll be back soon to buy. Thanks Jamie.
D. E.
I would just like to say how great Rob and Graham have been in sorting myself a car. They have gone above and beyond. Rob even fitted my black box for me. Top guys. The customer service on the phone and in the reception is also second to none. Many thanks, Dan.
S. S.
Very positive experience, covid safety procedures in place. Sales man great, happy with purchase.
c. b.
Sold my clark to arnold clark as it was just sat on the drive all the time, process was very fast and efficiant offered a very fair price and dont go out there way to knock money of there intial offer like most other companies, so 100% recomend for fast and honest service
I. P.
I needed a van at the very last minute of a Saturday evening, I was dealt with professionally and courteously from Alice. Rest assured; delivery, communication and customer service was worth a 5*
E. J.
Sold car with Jake, 10/10 experience
S. K.
One of the best service I have got in my life, really good deal. What a great man Zeb is he went extra mile to gain my business. Also his manager Naz was really helpful and thanked us. Will come back to Zeb and Arnold Clark in future.
s. o.
Cameron was very helpful. Great service
S. A.
Me and the wife visited the showroom to purchase
her first ever car, was approached by a gentlemen
named Fuj who to be honest with you just shocked
me with his level of knowledge and customer service!
We were apprehensive at first however prior to arriving at this location, Fuj reassured
me and especially my wife throughout the whole
experience and felt we were in nore than capable hands!
Rarely write reviews but I had to on the occasion as
my wife repeatedly tells me how much she is enjoying
her pride and joy! So, thank you for possibly the best
experience I had in purchasing a car and I will most certainly be coming to see him personally when my car needs swapping over!
Best of wishes,
Shakil + Niki
N. C.
Adil was so helpful, he made the car buying process easier than I thought it was going to be. He made all our party feel welcome as we came down with the family. He even gave our little one a balloon to go home with! He wouldn’t let us leave without us leaving him a google review but he made such an impression we had to.
A. G.
Great service using click and collect.
w.
Picked up my Mercedes-Benz GLA45 AMG yesterday. Dong secured me a great deal and his enthusiasm for the service he offers and cars in general stood out to me massively. Definitely the easiest experience I’ve had buying a car so far. Thanks again mate!
D. H.
Very easy to deal with and efficient car is great I’ve had no problems with it and the price was good Volvo XC60 2016
D. H.
I have just purchased a car from this Preston showroom, Naz our salesman couldn't of been more nicer or pleasenter when it came down to looking after us. His service was second to none. He had us driving home in our new car 24 hours later after he did us a good deal. The few things that needed doing where all completed within that time too, to a high standard. Naz is great and i would give him 6 stars if it was avaliable to do so. Also the sales manager was great too! I would highly recommend buying a car from this branch.
f.
Rob was great through the whole sale and love our new car. Best price around and got a good price on part ex. Car came with plenty of warranty fully taxed and first aid kit.
O. A.
Alison was super amazing and explained in details the process.
I highly recommend her!
A. K.
Alison at Preston Motorstore was excellent very efficient and helpful!
B. T.
Excellent. Service &. Thank you Rachel. / Lauren /. Karen. On. Watching max. While taking. Learner on lesson in dual control car 🚗
👌👌
J. J.
Jamie who sold us the car and was fantastic all the way through, completely transparent and genuinely dedicated to getting the right vehicle and price for the customer, not pushy at all.
Highly recommend Arnold Clark and will definitely going back when it's time to upgrade.
E. V.
Myself and my partner visited Arnold Clark Preston Motorstore last week and we were so glad that we did! Adam Bancroft dealt with us, 4 words, couldn't ask for better!!! The most polite, approachable and enthusiastic salesman we have ever had! Definitely going to be back for our next set of wheels!! Thank you so much Adam! 5* service!
El x
R. K.
Could not fault my experience with Alison. She made my click and collect experience very easy with brilliant customer service. Thank you so much!
N. S.
I would like to thank Shak for his brilliant customer service and getting us the best Deal , love my new car definitely would recommend.
Thank you Shak !
f. l.
sold my car to avtar and he was very helpful and knowledgeable. 100%attention given throughout appointment was full of humour and experienced. completely changed my outlook on salesman altogether. quick, no nonsense no stress and no pressure. will definitly go there for all future car dealings, makes it so much more straightforward when they clearly know the system inside out. would advise anyone to go to this store, all staff are friendly and welcoming. exceptional customer service, thanks avtar!
J. R.
I recieved amazing customer service from Adil, it was more like we was friends than just your average salesman trying to sell you a car as quickly as possible, he showed and explained everything I was looking for and more!
I will definitely be coming back to use this branch in future. Joe
R. L.
Alison helped us with our new car today and she was honestly brilliant! Very helpful and patient in answering all of our questions! Thankyou Alison!
S. M.
I just have to say excellent customer service once again from the Preston Branch. Naz jamal and his team .. friendly, helpful and I had a Great experience while booking my car into the service department. Continuous updates and great valet so thank you see you soon
E. B.
A massive THANKS to Zeb!!! Soo happy for my first car, even though mum was being embarrassing it was such a great laugh and a wonderful experience! Loved the whole journey :) cannot wait to show all my friends ! Excellent service!
S. M.
First class!
Very competitive van rental, thanks for the great service, I would highly recommend the Preston branch and staff👍
C. D.
Had a great experience with Arnold Clark thanks to my amazing sales consultant Adil Pervaiz. The car was brought down to the Preston Motorstore from Wolverhampton and was able to test drive before going ahead with the purchase. Adil was very knowledgeable and offered me plenty of advice with financing options etc. Will definitely be shopping with Arnold Clark again in the future.
Q. N.
Nice clean place, expect to be greeted by friendly customer service and then the ladies on the desk who happen to have no customer service skill and seem like they couldn't care less about you, other than that it's always been a very pleasant and calm experience. 3 stars out of 5 because of the grumpy ladies on the desk who look like they just want to be over with the day and just want to go home, being friendly with someone who is a customer to the company you work for isn't rocket science.
A. P.
Sold my car to Arnold Clark and was looked after by Avtar. Made the process quick, easy and enjoyable. So much easier when dealing with someone who knows what they're doing. Much appreciated. Will definitely recommend!!
J.
Me and my husband came in twice recently. On our first occasion we were greeted by a less than friendly Mark. He was pushy and not at all accommodating to the fact we just wanted to have a look around- we thought that we were being pushed into making a decision on the spot, even though we did not know what we were looking for. Having spoken to a friend, they recommended Fuj. The complete opposite! Made everything easy and explained everything really well. The Genuis Graham gave us a overview of the car, and we had no questions when we left.
V. F.
Buying my car through Arnold Clark Motor store Preston was so straightforward. Fuj was helpful & the whole buying process was no problem at all. Paperwork was all done for me. And I really like my new car.
S. C.
I received fantastic customer care when visiting Preston motorstore. Although I did not purchase a car I wasn’t pushed into anything all the salesman where very helpful. I also received a free coffee and biscuit as I walked round which I thought was a lovely touch. Massive credit to the company! I’ll be recommending all my friends and family to Preston motorstore.
T. W.
Hi Lyn
Sorry for the one star I have amended my star rate to 5 star very happy
With your help with in selling both cars
Tony Woodburn
R. F.
I bought a C3 Picasso 1.6hdi Platinum on a 2016 66 plate dark grey with 18.5k on the mileage.
My first compliment goes to Helen; Thank you Helen! Of all the 7 UK showrooms I visited, Helen, at the Preston showroom front desk, showed genuine customer service.
Graham? Wow.
Was he made by NASA scientists at a top secret lab!? Haha.
A week into bringing the car home to Blackburn I was struggling with understanding the dashboard and audio layout; 15mins is all it took Graham, also known as "The Genius", to explain it all. No stone left unturned.
5 out of 5 stars from both of them, at the least.
I'm gonna keep this car for some time and if Graham is still there in the future for my next purchase, I'll happily buy there again knowing I can trust him to help out.
c. c.
Anne Marie the sales assistant went over and above to make sure everything we needed was provided. Worked out a deal to suit us and was amazing.
R. D.
Fantastic service. I was greeted by jack who was pleasant and knowledgable. Great customer service throughout, would definitely recomend going to see him to my friends and family. Can’t fault anything. Love my new car!
T. K.
Excellent experience would highly recommend!! Thank you Aron👍🥰
C. L.
Absolutely love my new Honda! Tony went above and beyond through the whole time I was there. Unlimited coffees and free shopping bags! Would recommend coming here for a good deal and customer service
E. L.
Ordered my car from Scotland and dealt with Alison at the preston branch. Very polite and friendly, pleasure to buy from arnold clark
L. H.
If you ever visit be sure to ask for Adam Entwistle! I just bought a prestige car from him and with it not being a prestige dealership I didn’t expect the same experience I have received previously at Mercedes and Audi but Adam went above and beyond to make sure everything went through smoothly and that I fully understood the process every step of the way. I’ll be sure to be coming back!
N. M.
5 Star service from Maciej Gul AKA (Magic)... Great guy to deal with, very professional and exceeded our expectations!!! We are very pleased with the car..valeted to the highest standard! Promotion very soon for you my friend! HIGHLY RECOMMEND this sales executive to anybody thinking of buying a car from their Preston branch. We must also pass on our thanks to the General Manager who was also very helpful.
m. c.
Purchased a car from here. The guy Fudge, he was amazing got everything done perfectly and nice and I am very delightful to have purchased my new mini from him.
M. K.
Amazing service provided, great car with even better customer service, Shak Ramzan is a credit to your company, knowledgeable in all aspects and truly cares about customer satisfaction.
T. F.
Went to look for a new car recently and was greeted by Rebecca, very helpful and knowledgeable. Was nice not to feel forced into anything like most car sales. Would recommend 100%
D. S.
Excellent friendly staff, especially Lauren & Narmaan, A wide range of New vehicles at amazing low prices. Great work 👏
R. B.
We had a great hassle free experience no messing about and straight to the point .
Jamie was a fantastic salesman and Graham was amazing with his tech info!!! Highly recommend and will definitely be back in a few years!!!!
S. P.
Zeb was fantastic and made the process of buying a new car really easy very happy with my purchase I will definitely be back
J. N.
Very much a repeating customer. All my family and friends using Jamie Whittington as the only sales consultant we will ever use. I urge anyone looking for a car to call in and ask for Jamie. You won't be dissappointed.
A. M.
Jake did it again! Thanks for the smooth service.
M. J.
Bought a car and drove away the same day. Jamie was a cracking salesman. He wasn't the typical salesman. He wasn't pushy and knew what he was talking about, he let me make the decisions in my own time. If you shop here, I hope you meet the guy.
K. W.
Thank you Fujel for all your help with the purchase of both mine and my daughter's cars today. We have bought at least 7 cars from Preston Motorstore and would not purchase from anywhere else. The advice, customer service and professionalism provided by Fujel was second to non and we will be recommending to all our friends and family. Thank you once again
I. r.
So I decided to visit the Arnold Clark Motorstore in Preston on Hartington Road, and I was welcomed with a very friendly, happy member of staff who’s actual name is Zohib but is known as Zeb, iv been looking to buy a car for several weeks and I have also been down to other Arnold Clark dealerships, but I can honestly say the Preston Motorstore has been by far the best experience ever! Reason I say this is because first of all I get approached and welcomed by Zeb who let me tell you by the way is an absolute legend! He cracked me up offered me tea and just had a normal conversation, we then go on for about 10mins talking about anything and everything which was awesome, I mentioned how stressful it has been looking for a car and I can honestly say Zeb made it so easy for me, he found me the perfect car, with the perfect price! It only took him about 15-20mins!!! I was soo impressed! I’ve been stressing for 2 weeks and I should have visited the Preston motorstore earlier! Oh well I’m happy I waited this long it was worth it! Would deffo recommend to buy from Preston Motorstore Arnold Clark and especially Zeb!! What a guy he is! 10 out of 10!
C. S.
I’m really pleased with the experience and customer service given by Alison, with it being my first car she made the experience so smooth, really friendly service
J. M.
Jake was decent to deal with however the payment system needs looking at. It shouldn't take 6-days to receive a payment.
m. l.
Excellent service from Fujel Patel, he made the whole process very quick and easy. A positive atmosphere in the showroom made it feel hassle free and an enjoyable experience! very customer focused, highly recommended : )
D. H.
The place is very clean and tidy staff very friendly found the manager jack to be rude and offensive but hes staff such a lucas and tom were exceptional wpuld definitely recommend them to anyone
J. O.
My third year with Arnold Clark and the annual service and MOT is always really quick and easy,. A very fast and efficient service from these guys. Thanks again Debbie!
J. W.
The service I received from Adil was outstanding specially after the way other dealerships treat you. He catered for all my needs and more! 100% recommending to all family and friends
L. B.
Alison was very helpful when collecting my click and collect car. Very happy!
K. H.
Jamie and Graham made purchasing my new car really simple and stress free.
No pushy sales tactics and great customer service.
Thanks guys!
L. S.
Excellent customer service. Prices on cars were fair as were PX values compared with figures given on autotrader. Well looked after by Jamie!
A. F.
Great service, kind and smiling professionals that normally give you the best choice at the best price for your needs. If you need to rent a car or buy one, that's the place 👍👍👍
E.
Alison has made my click and collect experience smooth and enjoyable. Very friendly with brilliant customer service. Thank you so much!
R. C.
I recently bought a car from a sales advisor called Rueben Naidoo, he was nothing but helpful!! He is by far the friendliest car sales man ever!! Nothing was too much trouble for him and he kept me updated throughout the process of buying my new car. I would definitely recommend Arnold Clark to my friends and family, and was blown away by the service we had from Preston motorstore. Rueben explained everything and we where always made to feel welcome. Thank you for everything Rueben. Very very pleased with my new car!!
r. f.
Really good experience from start to finish. Rueben was very helpful throughout and both managers Naz and Jack have been a pleasure to deal with. Would recommend anyone to come here for their next car
F. S.
Went in to look at cars and was approached by Rueben who was one of the nicest guys you could ever hope to meet. Full of product knowledge and was honest as well. Got us a really good deal and we couldn't be happier. Thanks :)
S. C.
Great service from the team here. Every aspect of buying my car was dealt with enthusiasm, courtesy and a super level of professional conduct . Highly recommend 5*
T. H.
Bought my car here on Sunday from Tony Sun and he couldn't have been more helpful, more useful or more friendly. Sorted within 15 minutes on Sunday and picked it up in perfect, clean condition on Tuesday.
S. J.
Bought my fiat 500 from here. Adil was absolutely fantastic from start to finish. He was very informative, and wasn't pushy at all. A credit to the team! :)
D. B.
Excellent service, picked up my new car yesterday, and Alison, who completed my handover was brilliant
K. D.
Great customer service and everyone was really friendly when I enquiried about a new car. Didn’t feel any pressure to buy and enjoyed being able to ask questions about what was best suited to me.
k. b.
Thanks jake for making the pick up of my car an easy straight forward process. Everything explained clearly for a smooth hand over
Thanks Jake
S. T.
Me and my family bought like 7 cars from them. Always friendly, never too pushy. Always there if you need any help. A very positive experience every time.
D. T.
Plenty of choice in stock,staff very helpful and still are as they keep in touch as we are after a specific type of car.
Z. P.
Pleasant experience buying a car from Arnold Clark. Jake was very friendly and super helpful!! Thank you.
G. G.
Recently purchased my fourth car from Arnold Clark which I am very happy with, I wouldn’t go anywhere else. Customer service is second to none. The Preston motorstore staff are a lovely bunch, very friendly and professional especially naz nothings too much trouble for him he is an absolute joy to deal with and very good at his job and the reason Arnold Clark will have my custom for life. Thankyou all at Preston motorstore.
M. K.
Adil is a very pleasant young man and a pleasure doing business with. He explained everything in detail and didn’t pressure me into anything. I’d happily recommend him to any one who’s looking for a car. Thanks a lot.
j. p.
Recently bought a car with Zeb he was very helpful and very efficient. Will definitely be a returning customer.
S. D.
Had the pleasure of dealing with Joe and Jordan, I have to say they both went that extra mile in these tuff times .... ensuring our buying experience was smooth, easy to understand and a joy .... cheers guys you are an asset to Arnold Clark 👍
M. D.
Couldn't have been happier with purchasing my new car, absolute amazing service provided by Zeb, seen the car on the day, applied for it on the day and took it home on the DAY!!! Zeb is an absolute legend will be doing more business in the future!
B. A.
Bought my Seat Leon Fr from arnold clark motorstore. simple and easy. the guy that sold me the car hadnt been there long but he made everyting so easy and stress free. the service was exceptional and i will be going back to see Ben when we decide to buy another car. thankyou once again Arnold Clark
j. w.
I visited Arnold Clark when I was looking for a replacement car, Adil assisted me with narrowing down the cars which would be right for me! He was very helpful and always listened to what I had to say! Will be coming back in the future!
V. G.
Bought my first car from Arnold Clark Preston Motorstore, absolutely delighted as I have come from Italy, I was helped with a very kind and friendly staff member Zeb, will be doing business in the future!
d. g.
What a stressfree experience changing my car!! No pressure or hassle from Dean O'Neill what a lovely professional & knowledgeable salesman, will definitely return again & would not hesitate to recommend.
a. f.
I had a great experience looking round Arnold Clark today and would just like to say the car salesman Adil was especially helpful, really knew his stuff and made me feel really comfortable when trying to choose my car.
M. A.
Dealt with both fujel and hannah while getting 2 cars! Fab service and a great team,, they made my buying experience so enjoyable. 100% recommend
R. M.
I went to Leyland first of all and left within 5 minutes. I then tried Preston Motorstore and I'm glad. Staff were spot on, Adam in particular helped me from start to finish and I'm overall mega happy with my new purchase.
A. H.
What can i say, one of the best car salemen i've come across and know exactly how to help you. Fuj went extra mile to gain my business and find me the right car, as well has having a good laugh in the process, with him and the rest of the team.
Fuj is one of the best I will definitely come back to him in the future.
Thanks Guys.
A. F.
Wonderful service. They gave me a car for rent without asking and doubting on my documemts. Many agencies rejected me but these people gave me a wonderful time💓
B. C.
Jack offered a very good service, quick, chilled, and easy. Not pushy like the usual annoying car salesmen are. Always available to contact, great service!
J. B.
The salesman Mark Crabtree was friendly and professional and made buying our car a pleasurable experience. I would certainly go back again in a few years when we are ready to change our car again.
S. E. A. S. E. A.
Quick and easy to deal with thanks Jake
P.
Professional and easy to talk to. Recommended
M. N. R.
Great staff, efficient check in to get vehicle and they offered me a lift to local train station. Recommended
M. G.
Adil helped me pick my car, 6 months on and I'm so incredibly happy with it. Lovely customer service and made the process so easy!
E. M.
Found my dream car at this garage. Fujel patel my salesman has been great to deal with car had to be delivered to Glasgow. Have been really impressed by the speed in which I recived my new car would defo recommend this garage.
B. Q.
Fujel was so much help helping me choose my new car. He made the whole process so easy start to finish. A credit to the Arnold Clark team.
s. m.
Just bought my new car from Arnold Clarke and could not be happier! Adam Bancroft took care of the lot for me and made it as easy as possible. Absolutely top geezer
j. t.
Alison was absolutely fantastic today! Really helpful, lovely and easy to talk to!
M. C.
Excellent service from both the Sales and Service department. Both myself and my partner have cars we bought a month ago and returned to have them serviced. Highly recommend
K. H.
Big thanks to Karen and the team for my car hire the other day excellent service and reasonable price
R. W.
Amazing service by Zeb! Thank you so much for sorting my new car for me and taking my old one off my hands. Also, a big thank you to Sam.
S. S.
Bought my polo from Adil last year & his customer service, sense of humour and overall excellent personality made our visit to Arnold Clarke enjoyable and stress free. He listened to exactly what i wanted and met all the criteria and needs. Have also recommended arnold clarke/Adil to friends and Family.
D. C.
If you want to deal with a business that puts 0 pressure on you, who will go above and beyond and really does have the customer best interest at heart, then I would highly reccomend Arnold Clark Preston Motorstore! A Mr Adil Pervaiz - all I can say is wow, what a character! He really did go to the ends of the earth to find the perfect car for me. Humour + professionalism + determination = one happy customer! Thankyou Adil, it was a pleasure doing business with you.
L. S.
Swift handover from jake, nice lad, had a good laugh with him too which is an added bonus!
L. J.
Thanks fuj for all your help with the ford transit. Hannah you were okay as well. Zeb looked after me as well. Good deal given to us. We'll be back soon for another car.
K. D.
Alison has been great!
D. O.
A very pleasant car dealership to purchase my vehicle from. Knowledgeable, friendly assistants take you through the paperwork.
D. C.
Great experience in purchasing my new car, the salesman Dean gave exemplary service and bent over backwards to get me a great deal, supported by his boss Naz the pair of them where amazing, can’t fault them at all
S.
I decided to get a car with Arnold Clark as a birthday treat for myself, a beautiful ford fiesta, sadly it was not meant to be, after making the deal, I went home. Personal life went completely wrong, and I had to cancel my car, basically after 18 hours :(
I called Fazel, who was the guy taking care of me whilst I was at the store, and he gladly took me under and helped me cancel my agreement with no hassle. He got things sorted on his end for me and was very helpful and understanding.
Eventually after 20 days, I came into the dealership to cancel my agreement and move on. Sadly the cancellation price had risen a considerable amount. But never fear, Fazel, Avtar, and the sales manager (I apologise, his name escapes me), these 3 guys took care of everything, even going as far as covering some of the cost for me.
That right there, is excellent customer service and I cannot recommend the dealership enough!
So, I am here to recommend you ask to speak to any of these guys if you have an issue:
Fazel Patel
Avtar Singh
And the sales manager (again, sorry)
Thank you 3 for making my cancellation easy and quick.
K. T.
My experience at Preston was a very positive one I must say. Adam approached me in a very relaxed manner, he was extremely helpful and for that reason I will return to this branch and use him personally. 5*
T. C.
Third car from Arnold Clark and by far the best experience. Easy to deal with. Polite and very welcoming I genuinely believe I got the best deal. Thank you all at Preston branch.
N. H.
Just purchased my new Ford Focus with Andy at Arnold Clark, Preston. Fantastic service, could recommend them enough!! Picked up the car the next day!
d. g.
Naz was really helpful when buying my second car! Excellent service and made sure I got the best deal possible - highly recommend buying from this branch!!
K. W.
Brlliant service cant fault anything lewis was very professional.
M. A.
Mark is a great person, really helpful and he is great at his job, you can depend on Mark if you have issues, he will support you through out. Thankyou Mark. It was pleasure dealing and speaking to you :)
A. K.
This was my first purchase with Arnold Clark and I have received a lovely service from Alison at Preston Click and Collect. Thank you!