Reviews of Eden Vauxhall Reading. (Car Dealer) in Reading (Berkshire).
Eden Vauxhall Reading
38-40 Portman Rd, Reading RG30 1JG, United Kingdom
Description
Information of Eden Vauxhall Reading, Car dealer in Reading (Berkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Eden Vauxhall Reading
Sunday
Closed
Monday
8:30AM–6PM
Tuesday
8:30AM–9PM
Wednesday
8:30AM–6PM
Thursday
8:30AM–9PM
Friday
8:30AM–6PM
Saturday
8:30AM–6PM
Popular times
Reviews of Eden Vauxhall Reading
C. C.
Another Vauxhall in our family! I have been a Vauxhall customer for the last few years and this year wanted to replace our Insignia with a Grandland X.
The whole experience and sale was hassle free and tailored to my needs and budget.
Gabriel and George were great, I have received all the information required, informed me all along the whole process with videos and photos and got a good deal for my Insignia.
Can't be any happier of my purchase and this is a case were being loyal to a brand paid off.
I hope they get the recognition deserved and keep up the good work.
Y. P.
Humza was very professional, very polite, very patient, knowledgeable and very helpful. If not with his help I wouldn’t have gotten my car. He updated me every week for months up to the day I got my car. I am very thankful and grateful to this young man for his patience with me and always happy to help me . The manager was very helpful too. I give Humza more than 5 stars.
K. W.
a big thank you to Faisal for his excellent customer service today. Yesterday my car was in for its annual service/MOT and i was contacted quite quickly to let me know the ABS module was faulty and i needed a new one! I came to collect my car and Thankfully Faisal checked my Vauxhall Lifetime warranty and found that it was covered - i was very happy (I'm sure Eden Vauxhall weren't!!!)
I. B.
I just wanted to take a minute to rate my recent experience at Eden Vauxhall Reading. As you can see I gave it a 5 Stars review. This was a very smooth transaction from beginning to an end. More specifically I would like to give a high praise to my salesman, Russell Frain. Not only was he extremely genuine but a true professional. He kept me informed throughout the entire process and answered to all my questions.
A. S.
I had gone to Vauxhall to change my car. James Gaughan was brilliant, he took the time to understand my circumstances and was amazing throughout the whole process. His communication was honest and timely. I wasn’t rushed and James offered a complete inclusive service. James will now, always be my go to person at Eden Vauxhall. Oh and the car is brilliant. Thanks James!!
L. A.
Although we didn’t find our most recent car here due to colour preference on our part, we had such a great experience with Humza from start to finish. His friendly and personable nature was second to none and I’d definitely recommend visiting to see what they can do for you! We will be back in the future.
M. N.
From the moment we stepped onto the forecourt until the day we took delivery, our salesman Gabriel Tamas was on the ball. His charismatic charm and brand knowledge made our 5 min pop in turn into a 2 hour conversation which inevitably turned into a very satisfying purchase of a new Corsa. We went in just to look, unsure of what we needed and how it would affect us in the long run, Gabriel guided us throughout and filled us with confidence in our decision.
I would highly recommend him to anyone looking to purchase, he is always very prompt in his responses, well mannered, patient and is always on top of any task needed.
I could not go higher then 5 stars!
A. V.
I just wanted to take a minute to rate my recent experience at Eden Vauxhall Reading. As you can see I gave it a 5 Stars review. This was a very smooth transaction from beginning to an end. More specifically I would like to give a high praise to my salesman, Gabriel Tamas. Not only was he extremely genuine but a true professional. He kept me informed throughout the entire process and answered to all my questions, some very silly. Due to his advice I got not only a good deal but managed to get a GAP insurance, all by sticking with my budget.
I’ll be coming to this branch for the years ahead.
R. H.
Humza is a great salesman and offers amazing customer service!
He explained everything clearly and made sure I understood it all and answered any enquiries I had.
And found me a car that suits me best after giving me multiple options! He helped choose one that’s perfect for me.
Couldn’t be happier!
T.
This was my first time buying from a dealership. Humza was my salesman. He did not pressure me and helped finding the right car for me. He was very relaxed, informative & polite. He made me feel very comfortable and I wish to come in the future for my next car.
G. J.
I recently purchased a new car from Eden Vauxhall and the team have been excellent all around. James in Sales and the whole team in servicing especially Sophie have been really helpful and friendly.
Thank you all for your help!
K. G.
Recently my mum purchased a new vehicle from Eden Reading. Wasn’t sure if she would get a car with all the features she required.
The sale assistance Humza Tariq was amazing. He listened and noted all the features required. He was very patient. There was a good flow of communication between us. From start to finish the process was stress free.
Humza was able to get my mum her new car with all the features she required . She’s very happy. I would highly recommend Eden.
C. A.
Excellent service. James took time to explain everything I needed to know about my new car. Highly recommend. Thank you so much.
D. S.
My experience with Eden Vauxhall was very good I was consistently updated with everything that was happening and got a great deal. All the was thanks to Humza Tariq who did a great job with helping me with the whole process and made it easy for me to get my first car. I’ve again thank you to Humza.
A. P.
Excellent friendly service. Everything about my new car was explained in detail. Would certainly recommend Eden Vauxhall Reading. A great experience.
Z. K.
I am grateful to Humza and the team, (Sheri) went far and beyond to help and support me. Its always a blessing when someone see's beyond the customer and that you are a person too! Thank you. All the hard work they put in, and dedication, I am forever thankful.
E. J.
Amazing service from Humza Tariq. Top salesman who genuinely cares for his customers. Kept me informed throughout the whole process and made it very easy. Will definitely be coming back in the future.
J. E.
I went to Eden Vauxhall to just have a look at some cars that is when i met James Gaughan. He sat down with me and found the car I was looking for and answered all questions I had. I went to collect the car today and all I had was a grin on my face. James was a massive help and helped me through everything I needed to know. before I set off he put my car mats in the car and went though the cars systems so I wouldn't have to work it out myself I high appreciate James's customer service and hard work. I would highly recommend that if you go to Eden that you ask for James. Thank you James
S. A.
Very happy with service provided, wanted to say an extra thank you to Gabriel. Carefully explained everything and am really happy with my car, feel very lucky and in good hands.
p. p.
first time visit to Eden Vauxhall reading after all previous Vauxhall cars had from bellingers didcot was contacted by Eden reading as my grandland x was coming to end with lease so poped over orderd new grandland with them and dealt with sherry and humza both were very polite and professional got straight to the point and gave no bull on sale of the car purchase and speedy with getting all paperwork together and sorted out for me and showed me round new car i purchased and explained in great detail all key features needed to no before picking vehicle up thank you sherry and humza for quick transaction and work you both done on sorting my new car out for me
B. P.
Great Experience. Made to feel important and valued as a customer should. Staff were very professional and friendly and made the sales process as smooth as possible. Totally recommend Eden Vauxhall in Reading. Both Sam and James are great sales people. Thank you for the very positive experience both times.
G. G.
I couldn’t be happier with the service from all at Eden Vauxhall Reading. From start to finish the process of buying my new car has been smooth, efficient and professional. Humza Tariq has been brilliant.
C. B.
I would like to commend Eden Vauxhall Reading located along Portman Road for the level of service that I recently received. The salesman, Gabriel Tamas, delivered fantastic service. He secured me a great deal & was conscientious throughout. I would definitely recommend purchasing a car with him. Hopefully the after sales service is as good.
V. G.
An excellent experience last Tuesday for my annual car service and MOT.
Very polite and efficient service with everything explained.
I waited for my car in the dealership and was offered drinks by the receptionist, I enjoyed a hot chocolate.
I was told it would be 2 hours wait and it was right on the dot of 13.00 hours when my keys were handed back.
Well done Eden.
S. B.
Well I faced my fears and went into Eden Vauxhaul Reading to get a car. (Always had company cars)
James Gaughan was very pleasant, patient, easy to talk to and put me at ease. Happy to talk me through all options, including electric (not for me yet!!) Found me my car which I am now driving and love it.
What I dreaded turned out to be an absolute pleasure.
Thank you James and the rest of your colleagues for looking after me.
C. T.
Human has been an absolute star. Extremely polite, explained everything very concisely and clearly. A joy to deal with. A pleasant experience dealing with Eden vauxhall Reading
R. P.
Massive thank you to Humza Tariq at Eden Vauhall Reading for his excellent customer service. Great experice, highly recommended. Really pleased with my new car.
R. A.
Excellent efficient service from Humza tariq.He was very helpful and patient with answering all of my questions and concerns I had and went above and beyond. nothing was too much of a problem for him.highly recommend humza .He is a Asset to the team.
U. D.
I had a very nice test drive with Hamza, really friendly and quite informative. Very good experience with the electric car - hopefully I will come back to purchase it sometime in near future.
C. F.
Service department excellent , Faisal very helpful always gets back to you and explains what’s been done to your vehicle, very happy .
S. B.
I walked into Eden worried and unsure and definitely NOT wanting a hard sale! I then met Humza Tariq who was anything but pushy but extremely helpful and patient. He has been a pleasure to buy my new car with and has made it painless and easy with no pressure! I am over the moon with my NEW Vauxhall Mokka and Humza has been extremely helpful all the way through to collecting it today ! Can’t recommend Eden Vauxhall and of course the lovely Humza enough!
Thank you so so much
And they did me a great deal!
L. C.
2nd car from Vauxhall and I can only praise them for their customer service being second to none and a special thank you to Russel for his coffee skills and again for his customer service. Thank you.
P. B.
I just bought a new vauxhall insignia from eden vauxhall. Humza was the salesman, he was very attentive and extremley helpful aswell as being very friendly. Will definetley be coming back
S. B.
Very helpful staff.plenty of vehicles to choose from.parking can be a bit tricky.all good though.
N. B.
Great service from Russell as always, great info and help from start to finish. Big thanks to George and Carl during my visits to the showroom.
A. M.
All staff were friendly and polite. Collected new car last night. George was helpful and professional from the moment we turned up to look/view a new car. We was made to feel welcome anytime we visited and nothing was to much trouble - Especially George who was our saleperson.
Fab service 🙂
G. B.
First class customer experience, great team always delivering on their promises
C. S.
Hum service was excellent, informative and very helpful with everything, he made the whole process very easy.
d. a.
Would like to say thanks to Ross from motobility who help me find a new car and was very helpful and professional would highly recommend using this company to get your motobility car
S.
Used car sales excellent, thank you GT.
Would rather have kept previous car (Insignia) but the cost of a clutch replacement (£2,285) a bit steep!!
D. J.
Friendly service staff. Work done was satisfactory receptionist was good making cups of tea most welcome. Efficient work and did not have to wait long before I was on my way again. Recommended. Thank you Eden
C. H.
Had a great experience with buying our Car. We had to upgrade our car as we are expecting Twins. Russell was a fantastic help finding us the exact car we wanted as there wasn't one at the dealership when we went. He kept me updated all throughout the process which was great! Highly recommend.
T. B.
I was welcomed by James and he offered all the details I needed.
E. L.
Very good service from Russell. He explained everything very well and it was a pleasure dealing with him. The Reception was also very helpful and friendly. We enjoyed the drive home with the new car and look forward to be using it.
s. b.
Excellent service.Been going there for years.
Thank you Faisal ,Kate,Connor and Sophie
J. F.
Excellent service, friendly helpful team with full updates by phone on the servicing and MOT along the way.
First class waiting area, comfy seating with coffee, tea, Wi-Fi and TV. Have been using Eden for over 20 years and will continue to do so.
S. C.
For my first experience at Eden, I am extremely happy with how professional and helpful the team at Reading are.
Any questions/queries were sorted out straight away. Everything was dealt with attention to detail.
I am very impressed with the staff and team, especially James Gaughan. Very helpful and respectful. James literally made our experience a very pleasant one. We highly recommend Eden Reading to family, friends and work colleagues.
W. B.
Friendly staff. Unfortunately due to the global chip shortage crisis, there was a serious shortage of new car selection.
T. M.
A car service is a car service I suppose! ..the free coffee was a nice touch but the fact I received a text telling me that my "visual inspection" was complete was slightly amusing - I guess that it's for people that aren't waiting around for their vehicle but the fact I was only 15ft away from the lady that sent the message proves the fact that face to face is dead and technology is taking over... The Matrix is real!
“We're not here because we're free, we're here because we are not free.”
– Agent Smith
C. N.
As always, first class service and assistance. Took our car down the road to our tyre dealer of choice, for a new tyre to be fitted for the MOT to be successful, and collected it afterwards. They made the offer to do this, as I was at work on the day and unable to do it myself. All part of our customer service I was told. A good example of how to keep the customer satisfied, and retain their custom.
A. D.
Can't recommend highly enough! The advisor George Jones and technician Carl Da Silva were friendly, professional and did the job brilliantly in record time. They answered any questions I had, kept me updated on what was going on and diagnosed/ fixed the issue within 1.5 days of dropping the car off which involved removing the gearbox, diagnosing the problem and fitting a 3 piece clutch kit. Amazing stuff!
K. W.
very happy with the service I received when I took my car in for a service. car was serviced promptly and covid restrictions seemed to be observed. the counter staff was very pleasant and friendly, would not hesitate to use them again and would recommend them to family and friends.
L. W.
Russell Frain’s customer service at Eden Vauxhall was fantastic. He really listened to my needs and budget, and found me a fantastic car that is a better model than I originally thought I would get. Highly recommend!
Thank you Russel, I love my new car 😊🙌🏻
Lisa W.
D. D.
We had a very professional experience from your salesman Humza.
T. D.
Connor was really friendly and kept me updated the whole time. Also, the team finished servicing my car in less time than initially expected so that's great!
S. H.
Russell was really helpful & patient helping me to find the right Mokka that I was looking for & together with Carl they did just that & i now have my new lovely car sat on my drive! Great customer service from all & highly recommended.
B. N.
There is a decent selection of cars available and sadly Vauxhall doesn't have any exciting sports models in their range. The Electric Mokka features well. As for service, I felt like we had walked in to a library. There was a long line of people waiting none of which appeared to be enjoying the experience. We left.
P. T.
A prompt and efficient early morning drop off, and kept updated by text for this third annual service. Collection again prompt and efficient and the additional work to replace brakeshoes also completed by my requested collection time
h. P.
Very helpful,the lady at the desk ask if we would like tea or coffee very kind
P. T.
I had a really great experience buying my car at Eden Vauxhall. James Gaughan was a great salesman, he was friendly, professional and helpful and there was great energy in the dealership. I highly recommend the team in Reading.
A. R.
I got a more professional service than previous years. everything that was done to the car was explain more in details by a person.customer service seems more friendly.bad experience over the years.my confidence in your professional service is more profound.
Thank you ..
m. d.
Friendly, very helpful. The necessary car part will be installed at a further visit.
Would have rated EDEN 5 star if the door part had been available.
B. B. b.
Russell was really helpful throughout my purchase of the new car. He was super knowledgeable and patient with all my questions. Highly recommended and will definitely be using Eden vauxhall again in the future.
N. M. H. (. M. H.
Car was serviced and MOT'd in super quick time and a minor repair was carried out free of charge for me. Very happy with my experience.
M. W.
Having a Service Plan is the best!! It was offered to me at last years service and I'm so glad I did. Everything is taken care of. I also needed a replacement part for my car. Ordered it and was there in the the Part Dept too!! Absolutely brilliant!! I'll be back!!
A. G.
Great place to drop off vehicles Zhivko very helpful.
Tony Griffiths BCA Logistics Inspector AG287
M. C.
I went online and calculated how much my Vauxhall Astra was going to be I traded my Astra in for a Zafira within a few days the paperwork is done and driving around in my new car.
Idris was very helpful i told him what I was looking for and he was spot on with everything.
Thank you
C. S.
I have had such a good experience buying a car on HP from Charlotte at Eden Vauxhall Reading. Charlotte gave excellent customer service and was patient with every question that I had. I would definitely recommend to everyone!
M. H.
Helpful staff but disappointed new allelectric vivaro is not available to test drive. Come on vauxhall do you really expect people to spend 40k without a test drive. Eden need your support with this
K. D.
With the proviso that my problem was quite straightforward, Eden provided a service exceeding my expectations and finished the job quicker than expected, hence the 5 stars.
R. F.
Lovely staff, clean and comfy waiting area and they've done a good job making the place look super festive.
A. M. S.
Very friendly environment, Mr G.Tamas our dealer was very helpful giving us all the information we ask,we recommend with pleasure Eden Vauxhall Reading, thank you
J. H.
Really great experience from Eden, I wasn't sure if I could get a car on finance and finally get a car with electric windows instead of wind up ones!
I finally ended up with a bangin' Mokka X (my opinion) absolutely love it.
Ross was incredibly helpful, set me up with all the things I needed to know, what space-age button ejects the missus, recommended things like Gap insurance, he was really responsive and ready to answer any questions, generally a nice guy and wouldn't hesitate to use you guys again.
Thanks Ross.
K. B.
Idris at Eden Vauxhall, Reading was very helpful when helping me choose and purchase my new car. From start to Finish he was clear and concise when explaining all my options.
D. S.
They rang to book me in, picked up the car and texted with an update. I agreed to the works, paid up and the car was delivered back.
Couldn't have been easier!
Everyone was friendly and professional along the way making the whole experience stress free.
I. N.
Good customer service, they have great offers and they are very helpful. But to resell your car, you get peanuts! well I guest its almost the same woth all car dealers. Bought two cars from them so far. All the cars i bought were all great, good condition and very pretty. Had to sell the first cat i bought to purchase a car with a bigger boot after i have birth.
F.
A wonderful experience all round. Bough a car post lockdown and it was incredible. Ross was fantastic throughout the whole process. High recommended. One happy customer indeed!
G. B.
We had a very positive experience in buying our new car with Eden Vauxhall. The Sales team treated us like family. Very polite and courteous staff.
Car trade in and new car transfer was faultless. Definately recommend the Eden Vauxhall team in Newbury and Reading.
J. N.
Excellent service in the purchase of the car, James was very helpful in regard to finance and the car to suit my buget, look forwards to many years of stress free driving
I. B.
Eden at Reading always delivers, Craig and his team are legends - Thankyou for your attention to detail and great customer care
M. M.
Thank you to Gabriel Tamas for making it happen for us! We really appreciate all the support and assistance with our new vehicle!
D. A.
Very friendly and welcoming environment, made upgrading our car a pleasant and comfortable experience. Sales person was very clear and honest about costs and instead of just trying to get the most money out of us, they found us the best deal to suit our situation.
D. B.
Excellent service from Humza Tariq in sales
F. H.
Such lovely, friendly but professional staff. Such a pleasure to shop there for my next Motobility car. Such a great help from start to finish.
G. A.
Staff polite and courteous I was dealt with straight away. Although a minor repair it was dealt in a professional manner.
R. H.
Excellent sales staff. Always friendly and pleased to oblige. Straight forward talking and dont force sales.
Offer good advice and allow to make own decisions..
Well done to Charlotte (salesperson) and ben (manager).. steered us in the right direction with honest answers..
P. A.
Very efficient, easy booking and very good customer service during and after need. Only left me down once with the clean offer after service, but once again very good customer service as offered to clean the vehicle again for free. Very happy with the overall service. Recommend.
A. A.
All staff are very friendly and helpful. Reception staff treated our children to biscuits and squash on a rather hot afternoon. Had a wide variety of vehicles available for resale and good customer service. Thank you Eden Vauxhall look forward to collecting our vehicle soon.
S. T.
I was very impressed by all the staff on my visit to Eden Vauxhall Reading. Polite and helpful.
Good Covid 19 measures had been put in place.
Very pleased with the service and work carried out on my car.
Thank you so much , would recommend you.
S. Tillen
B. A. (.
I had a great experience with Eden. Arrived late for my appointment (Reading traffic, eh?), but was still seen immediately. I ended up going for a different car on the lot, but I was so happy with the price I paid for it and the salesman was not pushy at all! Also a years free warranty. Highly recommend.
P. S.
Very helpful happy staff who kept me fully informed during the purchas of my new car. Very fast efficient service. The sales staff were very keen to help without being pushy and gave me a good deal as well.
R. K.
I visited here when I was looking for a new car. The staff were very attentive and helpful. Made me a cup of tea while I waited for a few minutes. Unfortunately, I didn't see a car I liked. They have a great after sales once you buy a car from them.
S. L.
Excellent, no hassle, first class service and James Gaughan was very helpful. Superb.
J. M.
Everyone was very helpful would defo recommend
L. P.
Excellent service and George kept us up to date with any issues, solutions required and progress on our car
S. N.
Excellent customer service. My Vauxhall Viva in for it's 2nd service. Used the free collection and delivery. All done and back in just over 2 hours. Brilliant. I highly recommend this garage.
c. r.
We came in to enquire about a new car. Charlotte was really helpful. Found us the perfect car within our budget. Nothing was a problem. Will be coming back when we sell this car in years time.
J. O.
Service provided by their staff is just poor. Guy who sold me my car was very unhelpful and didn't even answer to my questions. Same with car service bookings, can't really relay on them as I had to be the one to make it happen. A bit ridiculous.
However, some people there are nice so 3 stars.
R. B.
Very friendly and helpful staff
E. B.
The service manager and gentleman who served me at Eden were extremely helpful and professional, the repairs did take longer than expected but I understand why so was no issue :)
M. S.
Excellent service thank you to James Gaughan
D. H.
Excellent customer service from James. Very happy with my purchase...
s. b.
Had our car serviced and MOT'd. Satisified with the service and staff were helpful. Disappointed the collection and delivery have been suspended so hence only 4 stars
J. D.
Excellent service....Eden has always helped me since i bought a car from them..
The team is very helpful and i would request them to keep the same standard....
N. W.
Such a shame to have to be negative As I'm sure they have a heck of a lot more happy customers that don't ever post good service, however i put my van in for a minor service with a fan issue to be diagnosed and more importantly a whining noise coming from the front to be investigated and that if they drive it above 30mph it would be pretty obvious. Their conclusion was that because my REAR tyres were 5mm on the outside and 3.5mm on inside I needed to replace them. Despite my feelings that that was not going to solve my front engine whine I thought I'd better buy new ones. Guess what, sadly I should have kept my money as I still have the front whine! Hopefully it was test driven, and the technician just had an off day.
However I must mention they were fair in not charging for diagnosis as they found no fault.
D. S.
Always relied upon to do a good job on time no messing about. Faisal is a great guy do deal with, helpful and understanding. The car wash is always appreciated.
R. d.
Went for MOT and service. I find the staff friendly and professional. been a customer for over ten years.
C. E.
Superb customer service.
Car in for mot, service and to fix a leak. More complicated than I imagined. But I was kept fully informed frequently by James, a lovely lad. Car clean and tidy on its return to me.
M. L.
Having just purchased a car through Eden Vauxhall, Reading we highly recommend their service. We were assisted by Elliott Paulus from our initial enquiry through to test drive, purchase and handover of our new car. Elliott was knowledgable, helpful and made us feel at ease throughout the whole process. We were treated with excellent customer service and feel that Elliott will be at the end of the phone should we ever need him in the future. Overall a very smooth and pleasant experience (..and a shiney new car!) Thank you.
S. R.
Our sales Advisor was superb and he was excellent at his job. Also excellent customer service it was delivered really well.
T. S.
Well looked after by the staff but to be truthful don't think we be accepted for a new car as my wife is the only driver and works part time and they won't expect repayments from me
S. C.
Gabriel could not have more helpful , informative and honest making the whole process easy and smooth . Many thanks .
D. L.
Great bunch to work with to get the right deal for you and car,, russ Frain,, was my sales guy and top job,, cheers fella
G. A.
Great place to buy a second hand car. Many options. They offer 1 year warranty for free and 2 year extra for 600 pounds. The car was a bit more expensive than in other dealers but it worths the money. Hassle free buy. Recommended. 27000 miles 2015 vauxhall Sri model 8000 pounds
M. L.
The service took a long time, but the lady at reception supplied tea and coffee to make the wait bearable..
S. T.
Well things have now changed, since Lockdown. But I am please to say you did a great job! Fast and efficient, and stress free. Thank you
M. F.
We have bought four vans from Eden over the last couple of years and have always had great service and a good deal from Ross Peters. I would highly recommend you contact Eden if you are looking for a new or used commercial vehicle.
A. C.
What a great place and just more than a car dealer ship , it was like meeting a friend from years ago , I presume that's what my old car had become and the new one I had just brought a new friend with many adventures ahead , Ps If you find yourself in need of a new or used car Just ask for Nathan or if it's a van then Ask for Ross , just say Big Ant recommended you and I'll split the commission 😂
n. w.
Excellent service from craig mconnell an garage as usual..keep up the excellent work
S. K.
I was afraid when I saw 3*. But I found one car and I was in love. And you know what? IT WAS THE BEST DECISION IN MY LIFE! Of course... Everything is depence from seller. But my was great. Give me a lot of advice, help my familly with everything... Even with stupid thing like post office. My dad don't know eanglish very well... But it wasn't problem for Mr Mike Johnson . He was full patience, explain everything slowly, was really frienldy and helpfull. And becouse of him my dad now enjoy his Vauxhall Zafira! :) I can't say bad word about this place. I can say just thank you for team. And highly recomended this place.
L. C.
Very helpful and went out of their way to help at the last minute when I needed to change details of car drop off for my annual service. Really impressed.
S. D.
Had my SAAB 9-3 Vector Sport serviced by Eden in Reading. Excellent customer service and car service received. Thank you!
C. H.
I'm really happy with my new car and the service we are getting from Vauxhall Eden.
P. L.
I would have liked to have been able to book my car in then and there as they were unable to do the 2nd clip.on my bumper and I want it done under the warranty.Now I have to wait til Monday when I'm going into Hospital next week other than that ok .
B. S.
Bought a second hand car from here. Very happy with whole process from start to finish. Would recommend this dealership.
G. W.
Great help and service from start to finish. Stefan was great, and made the whole process straight forward and we are delighted with our new car
R. V.
Absolutely first class experience, with friendly and courteous staff down to coffee on tap.
C. J.
The new general manager was most helpful in what is a pressured environment surrounded by grumpy customers all day. The service desk staff and receptionist were pleasant and helpful too.
C. B.
Went to service dept dealt with swiftly. Sat down and served coffee by receptionist watched a bit of telly then car was done within the hour. Nothing to complain about.
F. W. (.
Good dealship, had my first big service done with them as part of the service club and quiet happy with the results.A warranty related issue was dealt with professionally, high recommended.
P. D.
It's a good place at least better than other Eden outlets. You can expect to be greeted at the reception. Good car choices.
D. U.
Always Good Service and always tell you what is going on and update you.Have been going here with all my Vauxhall cars over 20+years.The only place I take my Vauxhall, even when I lived in Kent, as better prices for Services etc than Kent Vauxhall dealers..
D. C.
Going in a few weeks so let's hope I can give a great review
L. B.
Bought my 2nd car from Vauxhall now
Very pleased good customer service very thorough explained everything definitely Would recommend them
1 happy customer thank you 🙂
Z. F.
Friendly staff specially Connor was very helpful and friendly.. always get the best out the service ..
N. R.
The staff always nice and friendly and they do a good job servicing my car
S. G.
Helpful advice and great service from all the team and Eden Vauxhall.
D. H.
Great service provided by staff and quality car
A. M.
All good the only 1 disappointment is that they are Not Valeting cars after service or Mot's.
M. L.
Did a great job with finding a fault, service and MOT. Felt like fair price and would not hesitate to take car back here.
S. R.
Top quality customer service at the wright price 👍🏼👌🏼👏🏼😊
r. t.
Have had my chevrolet always serviced by them. They are always courteous and very informative..
B. K.
Very helpful personel. Lovely lady asking me about any drink. I was waiting long time but they have got busy day.
S. N. A.
I booked a car and put deposit, later found a better deal in another garage, but they were prompt to refund the money to me.
D. H.
They are very efficient and give good customer care.
E. E.
The service provided by George, today, in Customer Services was excellent!
K. R.
Generally speaking, good. Bought several cars from them. Mostly friendly and helpful.
A. F.
Very professional and kept me in the loop all the way through the experience.
L. D.
Friendly staff good service. Didn't think much of the complimentary valet had to pay to have it done properly
C. B.
Could have easily sold me £150 worth of non reternable suspension parts. but stopped me from doing it as I didn’t need them which stopped me doing unnecessary work.
J. E.
The staff were very polite and they new their stuff about all the cars.
D. S.
Excellent customer service this morning from Connor in the service department! He sorted our query quickly and hassle free!
J. W.
Had a recall again on zafira, yet again nothing was a problem, very polite and helpful, got txt when ready.
J. M.
Deal didnt work out but staff took a while to come back
M. W.
They very good at what they do, talk you in to buying a car & addons you dont need, To bump the sell price up...thats what they are. cant knock them...
R. G.
Carried out full service and MOT very efficiently on my Vauxhall Corsa which has now survived its 20th birthday !
V. P.
Useful people working there. Unfortunately, the spare part needed wasn't on the shelf.
b. b.
Perfect servis. Today borough car for me wife very nice people. Really good service.
S. U. F.
Good deals on cars and good customer services.
C.
Amazing customer service, never waiting long, treated with respect, everything explained clearly and always have great deals and prices.
I. K.
Very friendly and helpful staff. Very pleased with the outcome of my service experience
S. P.
Friendly service from sales guy. Not too intrusive and gave us time alone with no harassment
G. T.
Nice, friendly, but took ages to sort out a little thing not even a problem with a car
D. S.
Excellent service and very friendly and helpful staff
K. R.
Excellent service, listening and delivery on your needs and requests. Highly recommend.
S. E.
Good service and good team always waiting for the customers with a warm welcome and smile
T. T.
Friendly place ,good customer service
G. G.
Kept me in the loop.had a sevice and they found my water pump was leaking they looked into it and unknown to me it was covered by warranty.not many honest dealers around these days.thank you
P.
Made to feel welcome the moment I walked in the door,if you're in Reading a great place for your new or second hand Vauxhall.
A. d. B.
Professional service and good offers, especially on new cars. Flexible and comprehensive service scheme
t. 1.
Friendly & reliable, but booking in for something to be done could be over a week.
I. B.
Great customer service by George, thank you
N. L.
Eden staff are efficient, skilled and friendly too. Their service is outstanding.
N. Y.
Very helpful, courteous and friendly staff, highly recommmended dealership!
R. C.
Always found servicing very good, polite and efficient
A. H.
Always get excellent service at this garage.
S. B.
Very friendly staff professional and helpful good old customer service at its best
S. G.
Sales assistant Charlotte was brilliant, really friendly and helpful.
D. S.
Got my car serviced & I was very pleased with how it was dealt with
j. c. (.
Staff were clued up and willing to give you space unlike some showrooms
A. M.
Didn't have many cars in to choose from so will be calling back
r. m.
Excellent service, very impressed
K. C.
Pleasant, lots of staff, nicely laid out and free coffee for customers.
P. C.
Very good service so far deal made very easy
B. N.
Service first class. I would always use the company again
A. L.
Big Vauxhall garage. Sells new and second hand cars. Does services. Good at what they do.
T. A.
Good overall experience. Sales people dont respond to emails.. preffer to call..
C. M.
Very professional and friendly-- good cup of tea also
K. B.
Thought that the health check video was a excellent idea well done Eden 👏👏
K. M.
A reliable and good service by all staff.
T. F. W.
Great
j. A.
Brilliant service, friendly staff and responsibility priced.
G. R.
After buying a car from them..a few glitches have appeared..eden always quick to help and assist.
R. Y.
Very helpful staff. Good selection. Recommended...
e.
Good service
D. S.
Took my car for a service & received excellent service
D. R.
Friendly and pleasant team well experienced and helpful
S. G.
Great job by Skye the sales person good facility
J. T.
Brought a van from Ross great honest service. Very happy.
A. K.
Very polite, helpful and great service.
R. M.
Great customer service & reasonably priced
P. H.
Polite, friendly kept to time, clear explanations.
R. A.
Excellent service from start to finish... so helpful.
B. K.
Fist class service 10 out of 10
D. S.
Very good service and friendly staff excellent
G. W.
Very expertly and professionally dealt with at these difficult times.
P. G.
Brilliant service at Eden. Great people to deal with.
K. S.
Very good service as usual
A. B.
New car shouldn't have problem every month sumthin wrong
C. M.
Wonderful service, especially from George
F.
Didn't get my car...but staff were very nice
w. d.
Good service provided and friendly staff
H. D.
Can't fault the spares department, very good at what they do.
E. L.
Excellent attention and service.
C. D.
Wonderful family type of business
N. P.
Collected and returned for service, kept upto date.
R. M.
Quick and efficient and no surprises.
P. B. '.
Its a Vauxhall garage with Vauxhall main dealer high prices, they do what you ask, nothing more.
M. A. H.
Good to repair car and buying a new and used cars
L. M.
Very helpful. Love the Crosslander X
u.
Typical car dealership,often busy and waiting around a normal event.
g. m.
They make you feel important
R. S.
Great service, communication and advise
B. B.
Helpful staff look after you well
M. D.
The staff is pleasant and very very helpful.
R. H.
Checked in for service quick, efficient and friendly.
I. Y.
Very good as usual
S. H.
Very Pleasant staff...difficult parking
A. C.
Always great and speedy service here
k. b.
Good service.
S. P.
Nice staf help my for part
G. A.
Efficient parts department, friendly staff.
M. a. C. G.
Courteous and hospitable but fairly xlowvservice
D. S.
Always had a good experience at this place.
s. w.
Grate deals
K. B.
Good range of new and used cars
R. H.
Great first visit to look at a Grandland.
m. p.
Very good work done on time
z. p.
Excellent service as always.
B. B.
Very pleasant sales people
S. R.
Good after sales service
J. S.
Service and treatment 1st class
T. B.
All safe
J. D. S.
kind and friendly service
C. W.
Unusually high levels of service.
P. O.
Very friendly and courteous
g. l.
Top place well treated
J. F.
Good, professional service.
S. V.
Very nice people to deal with
B. L.
Very good excellent
R. S.
Main dealer with excellent service
L. S.
Professional and friendly service
W. C.
Excellent service.
A. H.
Best customer service.
P. P.
Happy with Service Experience
G. S.
Great customer care
S. Z.
Excellent and quick service
M. R.
Very good service
S. B.
Good very good good
R. I.
Amusing and helpful staff.
M. D.
Ok
C. G.
Good 👍.
S. T.
Clean friendly dealership
D. S.
very good service
A. G.
Great service.
A. W.
Good selection of cars
M. C.
Love my new car
M. P.
Good service offered
R. G.
Very friendly staff
J. K.
Nice helpful staff
H.
Not a great range
D. P.
Great service
D. T.
Great service
K. O.
Friendly staff
D. B.
Good experience
M. A.
Excellent
g.
The guys are #pro
F. O.
5☆
A. L.
GOOD
M. C.
Good
M. G.
Helpful staff
j. m.
Nice place
S. T.
Friendly staff
B. W.
Usual Vauxhall dealer
B. C. -. S.
Vauxhall dealer
J. P.
Outstanding experience for buying a most suitable car for me , Astra.friendly and helpful thanks for Sherry who follow up with all the detail e.g. touch up color paint. Highly recommended for visiting Eden Reading
H. B.
P.