Reviews of DCC - Driving Cleaner Cars. (Car Dealer) in Southampton (Hampshire).
DCC - Driving Cleaner Cars
121 Redbridge Rd, Redbridge, Southampton SO15 0ND, United Kingdom
Description
Information of DCC - Driving Cleaner Cars, Car dealer in Southampton (Hampshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of DCC - Driving Cleaner Cars
Sunday
10:30am–5pm
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
9am–5pm
Popular times
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Reviews of DCC - Driving Cleaner Cars
c. o.
Very pleased with my new car and the service i received from Rich at Driving Cleaner Cars. He could not have been more helpful in helping me part exchange my car for a bigger one i needed for my ever growing family. The process was made easy and the car was delivered spotless, I was kept informed at all times in the process of the exchange. He also worked hard and got me the exact price i wanted for my original car. Would definitely recommend Rich and the company to anyone looking to buy a used car
J. M.
I bought my Mercedes from here last week. Radu was fantastic, kept in touch throughout the buying process and kept me up to date. Always prompt to respond and even on his days off was doing bits to help speed up the process of getting my car. Really pleased with the car and the service received. Would recommend
N. W.
DCC offered me a really good price on my car which was listed on auto trader. They came the next day to pick it up. Kevin was the collector and a really good guy, checked the car over. Got the full offered price. Miray handled the office side and paid promptly before I released the car. 5* really good team
K. C.
Went to DCC cars for my new car this week and dealt with Kevin. Super helpful the whole way through and managed to sort me lots of extras that are massively appreciated! He was so quick to respond and amazing at explaining how everything would work with the car/finance. Would 1000% recommend coming here and asking for Kevin! 😊
L. B.
Wonderful dealership, transaction was smooth and stress free from start to finish with the help of Estelle and Danny. We are delighted with the car, it was exactly as described and has super low mileage. Delivered for free in time for my daughters 21st birthday. Danny taxed it for us with no fuss. They even helped us keep the secret by writing 'hire car' on the keyring, so as not to raise suspicion. Perfect down to the very last detail. Thank you!
G. R.
Recently bought a new car and dealt with Radu who was fantastic. He was so helpful and kept me up-to-date and informed throughout the whole process. The delivery driver was also super friendly and would definitely recommend DCC to anyone.
D.
I was served by Katie. She was so helpful and sorted everything remotely - sent videos and answered all my questions. The car was a great price and they were able to arrange delivery in Leeds. Would highly recommend
Thanks again, Damon
T. T.
I recently bought a car from Radu at DCC Southampton, was a lovely experience, Radu put no pressure on me to buy, answered all my questions and made the transaction very simple and the car was delivered fully valeted. Would recommend him if your looking for a car.
C. M.
I purchased a car from here, it was unfortunate that it had some issues. Once I raised the issues, it was dealt with quickly by Matthew. Emma was great in sales, she had great customer service skills.
L. A.
Posted on behalf of Izabela
Message: Would like to say a huge thank you to Radu and the team at DCC for helping us get the car we wanted and getting the best possible deal! So patient and not pushy and understanding- can tell it’s not about the profit or money for you guys it’s the customer most important and that’s quality! Thank you so so so so so much I am over the moon I can’t wait to get my Quashqai! I tried to upload the review on website but unsure on how! But thank you so much! Izabela, James and Harrison :)
R.
over the moon with my new car, Kevin was great so helpfull and true to his word, the car was delivered and was in fantastic condition, Kevin kept me upto date and replied to every message,,have already recommended this dealer,, my next car will be coming from here..cheers Kevin for everything
G. T.
Great service from Emma. She is a real asset to your company. Good p/x price and fair prices for cars here. A couple of small issues were sorted quickly without fuss. I would rate DCC as a trusted place to buy a car. Thanks guys
S. L.
Emma and Matt have been a true credit to dcc they have helped with everything from reserving our new car to sorting some minor issues all done swiftly and effectively aftercare has been better than any main dealer I have dealt with would definitely recommend them and buy from them again. A big thanks Matt and Emma we love our new car
A. P.
I live in Manchester and last week i found our perfect car at DCC Southampton when looking online! I called and spoke with CARL and i cannot praise him enough, its now 7 days later and our new Mercedes is already on its way in the trailer to be delivered to us!
Carl from start to finish kept me updated sending me photos and videos because we live 4 hours away to make sure we were happy!
Nothing was too much for him!
The price was fantastic the car is in immaculate condition! Low mileage and Carl has done all the work for me!
The car was fully serviced and valeted and they even refurbed the wheels for us so it would look brand new when its delivered
The whole service is fantastic and i cannot thank them enough!
No stress no hassle just helpful and always keeping me updated it was the easiest process and its thanks to Carl
Would 100% recommend this place all the way from Manchester! Many thanks
J. M.
Radu dealt with my purchase and has been fantastic from start to finish with my new car. Excellent service and very quick replies! The delivery driver was great also and saved me having to collect. Brilliant experience that I would recommend to everyone.
c. c.
Jon, the sales person who dealt with me was superb, very responsive and helpful with any enquiries I had with the car. The only reason I have given 4 stars and not 5 is because there were problems with the car which I was not made aware of.
There was a large crack in the leather on the drivers side seat and overspray onto the plastics and also in the wheel arch where they had touched up previous damage. Fortunately they were kind enough to reimburse the money needed to repair the leather and get the car valeted to hopefully remove the overspray. The overspray is still there and if i want it removing will need respraying… the alloys which they “refurbed” was poorly done and now the lacquer is peeling off, this is not a problem as I am getting them powder coated soon anyway so this did not trouble me.
I took the car to a garage a few days after purchase as i could hear a noise within the brakes, they said i needed new pads and discs. I was quite surprised after only owning the car for 2 weeks… the brakes were 66% worn and DCC replaces them at 70%… fortunately they were kind enough to cover the charges of the new brakes which was very kind of them.
The gentleman who helped the most was Matthew in after sales who kindly and generously helped me with the problems which I had with the car.
Three weeks on now with my ownership of the car and i am more than happy. The team was amazing with dealing with my enquiries and could not fault the after sales support of Matthew.
R. A.
Recently traded my car in with DCC, Kevin made the process very simple and couldn't do enough to ensure everything was taken care of. They even delivered my new car to me in Hereford at the exact time they told me they would. The driver Glen was a lovely and knowlegeable man and answered every question and more. Overall a great experience in buying a car, I can't recomend this company enough. Thanks chaps
S. T.
Just bought a car from DCC and the customer service was brilliant!In particular Radu a salesman from the dealership helped me with all the details,paperwork and delivery of my car.Very happy customer!
T. L.
It was our 1st time there as we were looking for a 1st car for my stepdaughter
Radu Bacui was so helpful
He showed us what was available and explained the process, we went and looked at the car yesterday and test drove it
At no time was there any pressure to buy
Very nice experience
Would recommend this car sales .
e. b.
I recently purchased a car from this company. I done this remotely which I was initially hesitant about, however Richard answered all my questions and sent videos to help me make my decision.
The finance was quick and easy and all parties were in communication which made it a really smooth and simple process.
The car is exactly what we were looking for and was really pleased when it arrived. The driver was on time and professional with the handover.
There were no faults with my experience.
Thank you 😊
C. M.
Bought my Seat Leon from here last week. Radu was fantastic, kept in touch throughout the buying process and kept me up to date. Always prompt to respond and even on his days off was doing bits to help speed up the process of getting my car. Really pleased with the car and the service received. Would recommend
M. L.
Parts exchanged my vehicle and Emma from DCC southampton was very helpful, quick responses on my queries even she is off, had a smooth transaction overall. All was contactless, from processing documents to video tours of the car. They delivered the vehicle on my doorstep and drove away with my old one. Definitely worth recommending.
J. M.
Great service from DCC Southampton, Radu was super helpful and friendly and Matt in aftersales has been great also, super responsive would recommend
h. g.
i just recently bought my new car from here. Wayne was so nice and informative about the whole process of helping to purchase the car. The process was easy, simple and given the pandemic was really quick. They delivered straight to my door and even got to test drive by bringing to my location which i though was above and beyond. I really cannot recommend this company more. thank you again for my new car.
J. B.
I can’t put into words how helpful our sales person was Estelle it’s been a pleasure dealing with you to get our new car inside and outside of working hours she would keep us up to date without fail. We told her we was due to be having a baby and she couldn’t be more helpful she even sent out a little baby hamper with the car. You see those little things truly go a long way couldn’t reccomend her service any more thank you Estelle we love the new wheels 🔥
M. G.
Brilliant service. I bought a car from overseas in the Channel Islands over the phone. The car was delivered on time to the docks and shipped over to me. The car was as described and I am very pleased. The videos and photos at my request really helped. Appreciate all the time you spend Ollie. Will not hesitate to use again.
A. O.
Amazing experience and very attentive to my needs. After a shocking experience with another dealership, they were a breath of fresh air. Allowed me to view the vehicle in person and test drive. car was purchased and well maintained. I would recommend to anyone. Kat was amazing throughout.
D. H.
I had a good experience with DCC Southampton. I dealt with Radu who kept me updated along the way. Wouldn't hesitate to use them again
s. g.
Just bought a VW Touran from DCC. Found the car via CarGuru. Video chatted. Car was shown via video as We are in Aberdeen Scotland! Finance, delivery up to Scotland were all quick and efficient. Smooth transaction.
Would buy from them again
M. K.
In January 2021 DCC purchased my wife’s Hyundai i10 at a very fair price.Gabi was very easy & professional to deal with both online & over the phone.They arrived punctually & within half an hour had test driven the car, arranged for our account to be credited & driven it away. The transaction could not have been any smoother. They come very highly recommended.
S. M.
Awesome service and great vehicle at the right price. thank you Richard gosling for your assistance.
A. &. C. F.
Great service, sales through Dom were carried out with great communication. Work was needed to be done before buying the vehicle and all was completed as requested. Very happy with my new vehicle. Thanks for the great service.
S. D.
Honestly? The best dealer service ever! The whole process was super fast and I felt like the customer service was next level! Kata was available to help 24/24. All my questions were answered straight away with a 1 to 1 conversation, so not wasting too much time on emails etc. I would really recommend this dealer as everything was done in a record time and they were very helpful. The thing I really liked about DCC was that I had a direct conversation with one of their team members which saved me a lot of time and I was reassured on any question I had, as this was my first time getting a car from a dealer. I would definitely recommend them!
H. N.
Radu was exceptional! The process of buying was simple and stress free from start to finish. Radu was friendly, kind, professional and a pleasure to deal with. I’m from Manchester and despite the distance, this experience has been first class! I would happily buy another car from DCC and Radu! Well done!
M. K.
In January 2021 DCC purchased my wife’s Hyundai i10 at a very fair price.Gabi was very easy & professional to deal with both online & over the phone.They arrived punctually & within half an hour had test driven the car, arranged for our …
S. S.
Massive thank you to Richard for all his help and his excellent service! Home delivery of my car and the process was very smooth and quick! Richard is very friendly and answered all my questions with a quick response! So so happy with my new car! Had an awful experience with a car dealership before and This dealership has been amazing! Thank you
S. D.
Honestly? The best dealer service ever! The whole process was super fast and I felt like the customer service was next level! Kata was available to help 24/24. All my questions were answered straight away with a 1 to 1 conversation, so not …
J. L.
Excellent service, even though I made things difficult by forgetting alot of stuff but they were patient and very helpful also the new car is awesome, great drive and a special thanks to Estelle she was brilliant
H. N.
Radu was exceptional! The process of buying was simple and stress free from start to finish. Radu was friendly, kind, professional and a pleasure to deal with. I’m from Manchester and despite the distance, this experience has been first class! I would happily buy another car from DCC and Radu! Well done!
s. g.
Just bought a VW Touran from DCC. Found the car via CarGuru. Video chatted. Car was shown via video as We are in Aberdeen Scotland! Finance, delivery up to Scotland were all quick and efficient. Smooth transaction.
Would buy from them again
c. c.
Jon, the sales person who dealt with me was superb, very responsive and helpful with any enquiries I had with the car. The only reason I have given 4 stars and not 5 is because there were problems with the car which I was not made aware of. …
M. G.
Very good experience - recommended.
Salesman friendly and enthusiastic but not too pushy.
Quick and easy to get test drive.
Good selling price - enough to cover unexpected £149 "admin fee". Range of warranties offered - details well explained.
Picked up car 3 days after paying deposit - very clean inside and out, in perfect condition for its age, plus fix of minor issue spotted during test drive. Took a while to get all the details sorted, but one happy buyer.
J. D.
Helpful and friendly staff, good choice of vehicles at reasonable prices. Good communication too
G. W.
Absolutely brilliant ,friendly service. Everything about the transaction went smoothly. Thanks especially to Gideon who went above and beyond to help us buy an amazing car. Would recommend this dealer to anyone. Viv and Garry Willis.
n. k.
Please note im re posting a 5 star service as Google left the wrong review. As always this is the 5th car purchased from DCC and Richie bent over backwards to help me as usual. 100 percent recommend them they are there to accomadate you before and during and after sales. Highly recommended them thanks again guys
Z. R.
Absolutely delighted with my new car, it was everything I was promised as due to COVID everything is done over the phone but it was delivered within a week of making the first phonecall to DCC. I had the pleasure of dealing with Gideon and from start to finish he was extremely professional, he had all the answers to my questions and was genuinely helpful. I would highly recommend DCC.
C. S.
One of the best dealerships I had the pleasure to deal with. I would recommend to anyone looking for a car and also go and take the full insurance, in my case it really saved me a lot of money. Chris and Julian were very supportive with my case and arranged for my car to be fixed with minimum hassle from my side. Will definitely be coming back when replacing my other car. The prices of their cars are also very good.
A. H.
I can not recommend this company enough. Kat, the lady who sold me my car, was always available to answer any of my questions and went out of her way to see me so I could view the car. This was my first car and I felt very secure that I was spending my money with the right company, thank you so much for my lovely car!
A. F.
I was in the market for a luxury high spec car and after plenty of searching came across one on the DCC website. I found the car I was looking for at a brilliant price compared with other sites. The car was well presented and had a very detailed description. I enquired about the car and expected the usual pushy salesman trying to drive the sale. I must say I was pleasantly surprised to find it was the complete opposite. Marc was extremely helpful and answered all of my questions without any feeling of pressure. That level of service combined with a fabulous looking car prompted me to put a deposit down over the phone. I went and test drove the car a couple of days later and it was exactly as it had been described. Needless to say I purchased it. So if you are after top quality car without the usual sales pressures I couldn’t recommend DCC enough!
T. H.
So, I admit to trepidation! Over the last 20 years we have only bought new or demonstrator cars from main dealer franchises, then our 1st son needs his first car!!! He cannot afford new or ex demonstrator. I found Iain and The Diesel Car Company and they had a 13 plate Seat Ibiza which is what we were looking for but was hugely worried, we all know the reputation of second hand car salesmen!
The good news for us and the reason we went down there was that they are affiliated with the AA and have a 128 point inspection on each car, oh and the great reviews online! In fact the AA have a site for their approved dealers and stock and if the inspection has been done it can be downloaded straight from there. The garage offers a (not so basic) 6 month warranty on their cars but for peace of mind I purchased a comprehensive warranty from them for £399 that is better than main dealers (really!!) I want to point out here that Iain did not hard sell this, it is what we wanted, in fact he did not hard sell anything!!
Well let me tell you this, I need not have worried at all, they deserve those great reviews, I get the impression that this garage is run by people who care, who want you to have a great experience.
I dealt with Iain, he was professional, patient and great at communication apart from being just a really nice bloke.
Time will tell if the car is great obviously as I am no mechanic at all but it looks sounds and drives beautifully. and at this moment and with a 15 month warranty I bought from them we could not be happier. Thanks Iain, I say this with with honesty and sincerity.... see you again in 2 years for son number 2 when he turns 18!
s. b.
Great custom service! Personal thanks for Emma and Jakub! Good job!
S. M.
Brilliant place to buy a car. Rich was excellent at his job by not adding pressure, did a decent test drive. Help sort out any the finance and got an amazing deal. Would recommend to anyone. Cars are fairly priced and knowing that they're checked over correctly is great. Keep up the great work guys.
Regards Simon
T. L.
Just bought my second car from DCC. Both times it's been a really good experience. All the team are professional and extremely helpful, going above and beyond and both times getting me a very good deal. The service from them from start to finish has been excellent. Highly recommended
E. S.
Saw car advertised without any details, called Rich and he was very helpful, agreed to place a holding fee, whilst car was prepared. Rich kept me informed all the way, great service. Travelled 180 miles to view and hopefully buy the car , Mercedes Hybrid, I DID! It was immaculate, had a great test drive and Rich was very helpful with the buying process etc.
Thanks Rich and DCC for your service, I’m very happy with my car!
Eddie Skinner
V. J.
I want to say thank you very much, great job! I am very glad that I bought the car from this dealer! fast and high quality service! my bmw is in perfect condition! Many thanks to Richard and Mark for their help!
J. S.
Purchased a second car from DCC for my son after his first was written off. He is now back on the road thanks to the salesman Josh. He sorted the finance, gap insurance, breakdown and quality car. Very pleased again. Highly recommend
S. H.
10/10, very helpful and the whole process was so quick, big thanks to George who worked around the covid restrictions very well by sending me video tours of the car and delivering to me for a test drive, along with all the information I needed. Friendly and knowledgeable staff, and a top quality vehicle at a good price, can’t recommend enough!
R. S.
Couldn't have been more impressed with the service I had. Dealt with Josh throughout and he was extremely helpful, professional and friendly. Saw a car advertised at a great price compared to others of the same spec. Didn't want to miss out but couldn't get there due to distance so Josh took the time to send me a video. No pressure selling. Felt confident to pay the reservation fee without having seen the car in person. Very patient while we worked out a suitable delivery date. Would highly recommend.
J. L.
An edit from my initial review as Julian resolved the issues I had very promptly. Overall, I'm happy with the price I paid for the car and the work done to repair the damage to the grill.
A big thank you to Julian.
d. r.
One of the best independent car dealers I have used. Are salesman josh, just left us with the car and we were allowed to take it on a test drive unaccompanied. Made buying a car from them very easy and relax, helpful with every process. Will definitely be buying a car from this garage again.
G. P.
My Wife and I brought a car last Wednesday. the service we received was second to none.
Ian guided us from the process, I'm Very sceptical of second hand car sales. but have to say in this case we had nothing to worry about. On picking up the car we spoke to another chap who had brought a car some years ago and he was after another he said that he had need pleased with his after-care service. The car is doing very well at this point. A big well done lads and thank you from Geoff and Sue Piper.
T. T.
Fantastic!!! No pressure just great friendly staff and good quality cars and service 👌
A. B.
I visited the diesel car company as their very up to date website showed several cars I knew I would be interested in but because I already had a car on finance I was sure how it would all work.
I was approached by a lovely young guy called Rich. He asked me what it was I liked and what I was looking for in a car and a realistic budget. Not your usual salesman, he wasn't pushing the most expensive car on me but was considerate to what I could afford. He even offered to buy a car in for me if they didn't have exactly what I was looking for.
After him offering a good amount for my previous car we could start some calculations to what I could afford. Rich spent a lot of time with me and let me test drive a couple to make sure I was 100% happy with my choice. After never having much luck buying cars in the past, Rich made this the easiest transaction. He took care of all the finance (getting me the best deal), swapping my personal plate over and even having a door panel re-sprayed due to a scratch that I hadn't even noticed myself. Rich went over and beyond what I could ever expect from anyone selling a car.
Not you average typical car salesman! wish they were all like Rich!
Happy Audi Driver :)
H. B.
Nice to find a car dealer you can trust. Special thanks to Iain who helped me even if he’s already with another customer when he saw me looking for a car (it was Sunday and busy), very helpful and nice throughout the process. He even insisted to test the car. You can’t complain with their service which is very efficient. They made my purchase stress free. Will definitely recommend.
S. H.
Being a nervous purchaser, I was very grateful to have a long solo test drive in the car. This is a great element within The Diesel Car Company's sales process. I was also able to have a second test drive in the car which helped me to make my mind up. Excellent.
I was very impressed by Iain's sales method - patient, friendly but not pushy. He did his level best to ensure the whole process was as painless as possible. Thank you Sir.
The car was well presented on collection and I feel that they did a good job of preparing the car for me. Although the fuel gauge was showing that it needed refueling promptly - which was a little disappointing.
I was not too keen on the fact that the monthly payment on the finance deal increased by £2.00 per month from agreeing the deal on Sunday to picking up the car and signing all the paperwork on Wednesday - I know it's not a lot, but still....
Also, if your budget is tight, I recommend you check on the amount of fees that the finance company charge before you agree the deal (in my case, the final payment is over double the the cost of the monthly payment).
P.S. Although they state in their dealership blurb, it's not shown on each car's advert (on their website or on Autotrader) that each car is subject to a £99.00 admin fee - so add this onto any price you see advertised.
M. w.
Picked up a car from this lovely Dealer!
Rich was great, nothing was too much hassle. Even arranged for me to be picked up locally.
Great service, great car.. Would definitely recommend and i will keep an eye out for my next car with these. Thanks
J. L.
Excellent service, even though I made things difficult by forgetting alot of stuff but they were patient and very helpful also the new car is awesome, great drive and a special thanks to Estelle she was brilliant
c. c.
Special thanks to DCC Company, for the attention and promptness with which they always solved any kind of problem. For many years I have only bought cars from this company and I have always been very satisfied and the other day I bought car number four. Many thanks to Rich Gosden
N. R.
We bought a family car from here, after 2 days we started having problems with the car, garage took it back in and tried sorting the problem out, they gave me a courtesy car and when I needed a bigger car they gave me a lovely new 7 seater to use whilst problem was being solved. Communication was excellent and the owner personally dealt with us throughout. The car we had bought needed a lot doing to it so we were given our options and we decided we had such excellent customer service we would get them to source us a different car. I had a long list of wants from the car I wanted and they met them and I ended up with a better car than I had originally purchased. I would not hestitate to buy another car from them or recommend them to family and friends. We have experienced their aftercare service 1st hand and i was very impressed with all of the guys that worked there.
m. h.
This is the second time that I have brought a vehicle from DCC. Very happy with the cars and level of customer service given. Gideon took the time to ensure that I was completely happy with the car before I purchased it.
P. D.
If you are thinking about purchasing a used car, then DCC should definitely be your first port of call. We have purchased a used Ford and all I can say is that everyone we spoke with was courteous and very professional. In particular Iain guided us through the whole process without any pressure and was able to answer all of of questions to our complete satisfaction.
On the day that we picked up our new vehicle, everything was ready for us with the car having being serviced and it was just so easy. Oh and by the way, we love our new car.
Thank you all!!
H. P.
I recently brought a new car (Mazda 6 sport) from The Diesel Car Co. and it was such a refreshing change to buy a car from a decent, relaxed, friendly and none pushy car dealer! I dealt with Ian, who was really great throughout the whole process and is what really made me want to go ahead and buy from him. He wasn't pushy or sleazy, with pound signs in his eyes like most car salesmen, and i felt he was really genuine and very helpful.
We noticed a tiny dent on the body work and the alloys needed doing, along with a small scratch and a low tyre. Ian dealt with all these things no bother at all and when i picked up the car all the marks had been fixed and car was like brand new. I px'd my X5 and have never done that before so was a bit worried about being stitched up on cost, but Ian got me a fair price for it and made the whole transaction very painless and no stress at all. Also a great bonus to get the 3 years free Services!
I'm so happy with my new car and will definitely recommend them to friends looking to buy, and be back in the future should the time come to get another. I even had my baby and dog with me and Ian put on CBeebies TV and let us bring our dog inside the office. Thanks guys! :o)
S. B.
Recently bought a used Vauxhall Insignia from the Diesel Car Company. Very pleased with the deal. I couldn't find a cheaper model with the same mileage and same age within 100 miles, except a couple of dodgy sounding Cat D cars. The car itself was very clean and tidy and they serviced it and provided 12 months free AA cover and a 6 month warranty. When I test drove the car I detected a slight wheel wobble at motorway speed and I was pleasantly surprised that they had indeed fixed it when I picked up the car. I don't know why people pay main dealer prices when you can pick up a second hand car 20% cheaper from a local car dealership. My only slight quibble is that I think personally they should include their £149 admin fee in the sticker price, but that's only a small criticism and I am so happy with the car I have awarded them the full five stars. I am a very fussy customer and extremely anal about my cars, so take this as good feedback.
M. C.
As buying cars goes, so far this has been a painless experience. I'm happy with the deal I have got, especially as The Diesel Car Company sourced the car I wanted especially for me. Only time will tell whether it was a good purchase or not, but from what I have experienced so far this is an honest business. If the car is due a service or MOT when purchased, it is taken care of as standard before you drive it away. Any problems you find with a vehicle are corrected before you drive it away.
Having seen a customer return with a car they recently purchased from here which unfortunately had a couple of issues, these were taking care of no questions asked. In an ideal world, nobody wants to have these problems but knowing they will be sorted should you find any is a real weight of your mind.
So lets see what the future brings but so far all is good.
Note: Quality = Good due to the sales office condition, not the cars themselves. Lets just say it is a no thrills showroom.
J. S.
Have just purchased a car from DCC and the service was second to none, I have purchased many cars and it was nice to deal with a no pressure honest sales person Rich who went above and beyond to make sure the car was the right one for me.
It was also reassuring that the car had been thoroughly checked by the AA, I would have no hesitation in recommending DCC Southampton to anyone who wants a fab experience when purchasing a car.
M. W.
I bought my new Skoda Octavia from DCC around a month ago and could not be happier. The service I received was fantastic, I would highly recommend them. There was no pushy salesman and the service was relaxed yet professional.
C. R.
A totally relaxed approach to buying used. Unaccompanied test drives allow you to have a proper test drive and get familiar with the vehicle. Non-pressure approach from Rich from the start, and attention to detail when trying to resolve niggles with the car both before and after purchase. Fantastic level of customer service and focus from Rich, who dealt promptly with my calls and emails. Wouldn't hesitate to recommend to friends and family.The sales team informed me that there have a high level of customers that return to them to purchase their subsequent cars, and I can see why. A far better level of service than many other 'big' used car sales centres I has the misfortune to waste my time with ...
M. B.
Highly recommend. Been looked after the whole process. All questions answered swiftly and accurate. Radu done amazing job. Car perfectly prepared and delivered.
S. J.
FANTASTIC SERVICE..........Very impressed with the service we received from Marc at the diesel car company, he was very knowledgeable, friendly and really helpful.
There were some really minor blemishes on the car which Marc assured us would be fixed prior to us collecting the car, when we picked the car up it was perfect! It had been valet to a very high standard top marks....
Even more reassuring was after 2 weeks of driving the car, I notice a very minor piece of trim missing call Marc and he sorted it out right away, It's nice to know that after the deal is done your not forgotten about and are still looked after as a valued customer
Would (and have already) recommend to friends and family.
J. S.
Great service, no problem is too much trouble. I have recently purchased my first car on finance through them and they were happy to answer any questions I had with no issues!
Thanks to Rich for making the process so easy and simple! 😊
P. D.
Been back to the diesel car company today after purchasing a nice car from them 3 years ago . That car is still doing very well and we still own it . No problems at all . We paid that car off and decided to go in and get my wife a new one . The Vauxhall Astra is immaculate . Low Mileage . Lovely to look at . We dealt with Iain . From the moment we phoned him to driving the car away ( practically the same day ) he was professional friendly and polite . He treats customers as a friend and not just a money making opportunity . He got us a great deal on the finance at a very low interest rate . He ensures everything is perfect before you drive away your new car . He is an asset to the diesel car company and I have no doubt that they fully appreciate him :) I have a very happy wife with a gleaming new car . Thanks Iain :)
A. C.
Our recent experience at the Diesel Car Company was great. We purchased a Nissan Qashqai 1.5 dCi Tekna and are greatly satisfied with the car we bought. All members of staff were very helpful and got us through the process quickly and efficiently.
We would also like to speak well of your Sales Representative Ian, for his great effort in helping us purchase the car we wanted. He assisted us very well and even allowed us to test drive the car on our own, something not many garages allow you to do.
We were also particularly impressed with the aftersales service we received from the team. We would not hesitate to recommend to our friends and family.
Ashley & Kerry
O. M.
I purchased a Black Edition Audi TT in August 2018 from Marc. Fantastic car and service from DCC. The car was as promised drove beautifully, all paperwork in order and present. Fantastic garage and people, would 100% recommend!
v. i.
I have bought a car from this company and I just want to say a BIG thank you to Rich Gosden that he was personally involved in my finance!
And when I wanted to have my car serviced every time the quality of the service was amazing!
Again THANK YOU 😊!
N. G.
Very helpful and friendly staff. Tom was great. He helped me a lot to buy the car. Fantastic customer service and I get the car on time. Definitely recommending to my friends and other people. Thank you
E. K.
Friendly Staff, good range of decent used cars!
s. w.
very happy with my car purchase from DCC Wayne was great from start to finish made it a hassle free process i'm very happy with my new car, I have never used DCC before but would use again for sure thank you.
J. C.
I dealt with 3 different people but Paul, Mark and James were all equally as pleasant and helpful as each other and had shared communication between themselves rather than me having to repeat myself (always a bonus)! Brilliant customer service and they went the extra mile to make sure I got my car as quickly as possible (even thought the car I chose had only just arrived with them) ,whilst ensuring everything was completed to a high standard. Very happy :) Thanks guys
m. m.
Very friendly dealers, not trying to convince you for the car, got the keys and was able to check everything with out being interrupted, like other dealers do in order to make it harder for you to find any disadvantages!! The thing i have enjoyed the most was the fact that i was given the keys and was able to test drive the car on my OWN!! THE WHOLE PROCESS TOOK ONLY COUPLE OF MINUTES and i was ready to drive away! Definitely will come back in future to buy
Or exchange a car. Many thanks Matt!
T. P.
I went to the Diesel Car Company after seeing their advert in the local newspaper. I was greeted upon arrival which was great. The salesmen were very helpful and helped me choose the exact car I was after.
The whole transaction was very smooth and I cannot fault their customer service. From a very happy Audi driver.
R. C.
Bought 2 cars from these guys when they were nu car and it's good to see there still going strong. My first car was a peugeot 406 which I bought as a taxi. Had a few initial probs but was sorted out quickly with no fuss by Mark. That car did me proud with 265k on the clock when I sold it. Also bought a focus tdci which again was a great car and yes did have some initial faults but garage sorted out without fuss. Would highly recommend.
S. M.
Really friendly and helpful not pressure sales at all. Said I could take car out for the afternoon. George was lovely as was the sales manager, hoping to buy from here soon
M. C.
Bought my Mercedes C200 from DCC a year ago for a keen price. The car hasn't missed a beat and has just had its first of the two free annual services included in the purchase, and the car was handed back to me as clean as a whistle and looking as good as new. First rate service. Thoroughly recommended.
H. B.
Cannot fault Rich here! Absolutely perfect, fantastic salesman and great personality. A genuine car garage and will do anything for the customer. I cannot fault the customer service, will definitely deal with this garage in the future.
J. G.
I cannot recommend this business highly enough. I was given time to look around on my own with no pressure from the sales team, was offered a test drive straight away and was able to drive the car away the same day. I dealt with both Richard and Mark who were both polite, helpful and really offered an excellent first class service.
I. J.
Great dealership to buy from, I had a problem that was taking some time to be resolved. But a quick email and they sorted it out within 24 hours. Top guys to buy from and very honest with their vehicles and their prices. Highly reccomend.
M. R.
We bought an Audi a4 Avant black edition from DCC last year. Marc Anscombe and his team were extremely helpful throughout the process and their approach has been second to none including there aftercare service follow up. The car was prepared to an excellent standard and has been a great drive at a competitive price. I would fully recommend any future purchase from DCC. A pleasure to deal with. Thanks for your professionalism and approach.
C. E.
At 46 i have bought many cars in my life. dealing with the diesel car company has been by far the best experience i have had. The sales manager Marc dealt with me as all the other sales staff were with customers, and i must say he was very helpful and professional. i bought a VW passat estate which considering the age and mileage is exceptional. My only one small moan is that there was no fuel in the car when i collected it and had to fill up at the next petrol station. Keep up the good work DCC and i will be back for sure when i need to change the wife's Saab.
J. F.
Made the long journey from Hackney east London , and well worth it the guys at dcc made me feel very welcome and bent over backwards to accommodate me with all my need especially Rich who went above and beyond for me when buying my new Audi. Massive thanks guys, highly recommended and will definitely use again.
M. W.
I bought a car from DCC this week I found the whole process pleasant and stress free with Rich being extremely helpful in ensuring that the whole process was trouble free the car was in great condition and exactly what I was looking for. I'm very pleased with my purchase and would use them again. would certainly recommend .
mike
l. p.
Gave the company a call on Tuesday spoke to Rich, answered all questions i asked. sent videos of the car was always available to answer questions. Picked the car up Saturday. Great test drive, very friendly and professional, car exactly as described.
J. C.
Hassle free, Friendly and Honest, Drove in on a bank holiday Monday lunch time and drove away in my new car a few hours later, very good p/x deal. Iain was happy for my wife and I to trial car without him and we were able to put our child seat in the car to take little one with us.
Iain was great to do business with and went the extra mile to help entertain our restless 17 month old son by putting on a cartoon for him while the paperwork etc was organised.
Would definitely recommend these guys.
R. E.
have just purchased my fourth car from iain moore at diesel car company, each time excellent service from iain, and alex the mechanic is the bees knees. these guys deserve medals as each time i bought car been bullet proof and reliable mazda6 then ford smax then chevrolet orlando now skoda superb, 400,000 miles later and each car never broken down, they have also organised a service plan for me. what a testament to these guys would recommend to anyone looking for a quality vehicle. will be bringing stepson up when back from dubai to buy his car signed richard evans @ richards taxis and airport transfers.
D. B.
Got a fair deal on a car here, no complaints with sale. However with my car I got 3 free services/valets. When taking car back for service no one was avaliable to valet car and a service light couldn't be reset as they don't have the correct kit. And this is for an Astra...not an uncommon car!
M. H.
Great customer service from George. Very friendly and made sure we are completely happy with our new car!! Thanks
S. B.
Customer service from Gideon and Dan was impeccable and they went above and beyond to help me choose my ideal car. Would highly recommend.
C. H.
CHILD FRIENDLY, I spotted an XC60 which was exactly the age/milage we wanted on autotrader so we drove for 1.5h to get to DCC, and was certainly not dissappointed. Marc the sales person was very helpful and allowed my whole family to go on a test drive then set the kids up watching CBeebies on the TV in the waiting room while I sorted out the paper work. I thought it might have been a very stressful morning taking the kids to buy a car but Marc made it work for us. I only purchased the car today so can not give a long term review of the car but so far I am very happy with it!
b. l.
I bought a car from DCC a short while ago and I found the whole process pleasant and stress free with Rich being particularly helpful in ensuring that the car was in great condition and exactly what I was looking for. I'm very pleased with my purchase and would use again.
Ben
J. R.
I bought my Range Rover TDV8 from DCC in December 2014 and I wrote a good report at that time. Subsequently I have had a problem with the R/R EGR valve and I had only a couple of weeks left on the warranty.
I called in and Marc advised this wasn't a problem and he would get it sorted for me.
I could write a long report but the short report is that DCC and Marc were brilliant in their after sales help many months later with this problem and resolved it very quickly with no hassle. I hope to be able to get a further vehicle from them in the near future.
V. J.
Great company. I bought a car from them and was very pleased. I can’t leave any comments. I want to thank the guys for a job well done.
B. Y.
Nice friendly dealership with a good choice of cars. Some of them seemed a little overpriced but not by to much. Salesman was very pleasant and easy to get along with.
I. P.
Got to say the guys here are brilliant. They work tirelessly to get you the best deal and are so helpful.
We're on our 3rd car from here now it will always be my 1st port of call when looking for a car.
C. E.
Great service! I had to take my car back very shortly after a bought it due to a problem with the clutch, they sorted it quickly and without any fuss. A great experience through purchase and fantastic after sales service.
C. C.
Just bought a car from Glen at DCC. Professional and friendly service with prompt replies to any queries and a relaxed test drive. Many thanks.
J. M.
Though buying during lockdown was not without its challenges, especially when you are not computer savvy, I got a lovely car eventually which I'm delighted with, thanks Gideon and Richard
i. m.
I bought a Toyota Yaris Hybrid from this company on Saturday 20/01/17 and found Tom/Mark and Richard very professional. I would recommend
this company to anyone. Its 5 star from me.
L. M.
I'm in love with my new car. And I can't thank (sales man), Iain & the diesel car company enough.
Me and my partner had visited several places in southampton and no other company is like this one. I recommend trying this place before you go anywhere else.
J. M.
I bought a lovely car from this garage and I love it !! I'd just like to say a big thankyou to danny and the team for all there help you were all amaising xxx and thankyou to the Portuguese chap who helped in the garage this morning !! Thankyou jacqui
D. M.
Fantastic from start to finish Richard the salesman was fantastic no pushy and could not do enough to help to exlain. And make sure I was happy and understood every thing cant sing his praises enough very very good company to buy from I I change again it will be my first stop
A. A.
Good customer service. Chris very professional and friendly. Bought a very nice clean and reliable car from them. Definitely will buy again in the future.
B. A.
needed a 7 seater with boot space double quick time. after getting rolled over by a dodgy car company in Portsmouth and with days left to go on my paternity leave I called ian at the diesel car company who sourced me a tidy ford galaxy at a decent price and fixed a few niggles in a timely fashion. seamless transaction with no stress or tacky sales tactics.
thanks ian for a professional service.
S. E.
Saw a Mercedes A-class on there website.Called and spoke to Josh,He was very freindly and helpful.Viewed the car and was exactly what we wanted.Was a pleaure to deal with Josh from start to finish.Will defo recommend to anyone who wants to buy a car.Great service.
J. T.
Have been dealing with Iain for a few days now and giving him problem after problem to solve and he has sorted every single one without hassle. Would happily recommend this place to anyone and everyone. All of the staff are great, friendly, welcoming and don't put any pressure on you to buy.
C. A.
So nearly 3 months ago now I brought a range rover from this company at first I was mega excited and happy that i brought my dream car but then I noticed that there were a few problems and I tried to resolve by phone and travelling again back from the iow to see them in person but I wasn't getting anywhere, this then upset me alot so with this I then reviewed the company with a bad review. Straight away this was seen and a concern to the company, Julian the owner got straight in contact with me and fully understood my concerns and apologised for everything and wanted to make it right for me, with this I meet him in person by coming back across from the iow again and he took my car for a week but with this he gave me a hire car to help me whilst my car was being sorted. Today I have collected my car and it's like new I couldnt have asked for any better, ao nice feel I dont need to keep travelling back and forth it all adds up massively but is so worth it as my car is now put right finally so I would like to say massive thank you to julian for taking your time with me and for putting things right with my car, I really do appreciate it.
C. H.
Brought I nice S5 from Danny at DCC yesterday so far so good, he was professional through the process and the car is in very good condition and did a good price ! Thanks 👍
J. K.
Bought an a200 cdi from these guys travelling all the way from Birmingham was collected from the station was showed respect the whole way through the proceedings having me drive away happy with a big smile on my face very professional, definitely recommend to anyone
S. T.
Fantastic Service with a Smile! The Team at the Diesel Car Company were hugely helpful in sorting all aspects of acquiring my car! Thanks again.
G. C.
Very satisfied with this company ,my daughter has just brought a car from here. The price was very competitive and the car was as advertised. There was no hard sell and Rich was very helpful.
F. D.
Provided an outstanding purchasing experience and were very quick and professional in helping to process the sale. They also have many desirable cars on their books! Shame i didn't have any more money!
J. W.
Although my visit did not end with a purchase (circumstances changed) I did like Paul a great deal: he listened carefully, took me for a drive, and was easy going and not pushy. Very different from other experiences.
L. N.
I can happily say my experience have been pleasant and I would recommend this dealership to anyone. Best wishes from a very satisfied customer.
J. P.
Good customer service and happy to help all the time..
A. O.
Had great service from Rich, was able to help with viewing the car remotely and getting transport sorted. Very happy with everything.
P. G.
Very good service from Richard and a very good price on the car. I was collected from the train station and the car was immaculate on arrival. Would recommend.
K. D.
Bought a car yesterday its lovely and Tom who sold it to me was lovely very friendly helpful and done everything to let me take it home that day I'm in love with my car thank you to everyone at DCC highly recommend.
M. C.
Really friendly salesmen. Don't know about the quality of their car I purchased because we have only had it for about 8 hours.
M. P.
this is the second car i have bought from the diesel car company and have really enjoyed the experience and will be coming here agane for my next car, i dealt with ian and he was very helpfull and polite, will recomend to every one. thanks very much.
P. Y.
You couldn't ask for more from this team, they all went above and beyond for me. I highly recommend them, and the communication was great throughout the whole process. More than 5 stars from me thank you DCC
O. W.
I have purchased two cars from diesel car company and i would recommend them to anyone. All the salesmen r very helpful and professional especially rich.
R. J.
Friendly staff, good prices. Really pleased with my car purchase. Would 100% recommend to a friend.
D. S.
Dealt with josh he was friendly and very helpful, but in saying that all the guys there is fantastic keep up the good work guys and thank you josh I love my new car 👍
A.
Friendly salespeople and no pressure, happy to answer questions and upfront with trade in prices. Haven't decided yet if were buying the car!
M. A.
Very professional and accommodating, great selection of cars, very well presented with the usual facilities, Well recommended.
j. h.
Really pleased with the salesman Josh brought my car today he was really helpful and friendly and wasn't pushy at all would recommend to anyone
P. O.
Very good experience no pressure good selection of cars if the car that you want is not on site they will source one for you i will definitely buy my next car from them
T.
Bought 3 cars from then no pressure sales and issues were resolved satisfactorily
R. 7.
Full cambelt change on an a8 4.2 audi a complicated job done as quoted good guys to deal with recommended
C. M.
The people here are very kind, the cars look very good. I hope we have a good, long and non-emergency use of the car
o. b.
Car is very clean. Great customer service, timely delivery. Thank you.
B. S.
Pleasure doing business with these guys. Very smooth transaction. Would recommend.
N. M.
Great service, great car, great price. Would thoroughly recommend!
M. F.
Third car from here. Really helpful staff member called Richard.
s. s.
picked up a car yesterday the service provided by Rich was excellent.
P. D.
Great to buy your next motor, stress free, so easy to do business with
P.
Dealt with Richard, who was very good and easy to talk to. I'd recommend these guys to anyone!!
D. H.
Would never go anywhere else bought 2 cars from these guys who go above and beyond to make buying a car an absolute dream
m. a.
Great service .. would have been 5 stars if they were better at returning your call.. which they are rubbish at!
D. R.
5 star team very nice and friendly would recommend
R. B. E.
exceptional service.non pressure environment with first class cars.
C. W.
Honest Sales team, good selection of cars
Y. T.
Dealt with Chris. Highly recommended. Excellent service, excellent value
L.
Very helpful staff, highly recommend, went the xtra mile for me. 👍👍👌👌
p. b.
Very happy with the service I received, define try return...
L. J.
Recommended what a service top man Marc thanks for everything
M. s.
1 BIG "+" is cars are good priced for quality
M. A.
Great place to purchase your next car
😁
c. c.
Great customer service and really helpful with sorting everything out
J. N.
look out for rich. no pressure selling and great cars
D. H.
Nice people
G. T. A.
Great service and pleasant staff
W. M.
Good range nice people to deal with!
j. f.
Friendly helpful staff
G. S.
Friendly, good range of vehicles
E. K.
You don't get pestered
T. B.
Always a perfect service
P. O.
Excellent service
S. T.
Value for 💰
M.
Quality service
n.
Very proffesional staff.cars in very good condition !!!!
r. d.
(Translated) Excellent service
(Original)
Ottimo servizio
S. L.
L. G.
J. M.
P. Q.
K. H.