Reviews of Fish Brothers Toyota. (Car Dealer) in Swindon (Wiltshire).
Fish Brothers Toyota
Penzance Dr, Swindon SN5 7RX, United Kingdom
Description
Information of Fish Brothers Toyota, Car dealer in Swindon (Wiltshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Fish Brothers Toyota
Sunday
11am–4pm
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
9am–5pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Fish Brothers Toyota
M. O.Amazing staff. Have always been very helpful and accommodating however, in May 2022, 4 days before departing on an 18 day, 3750 mile adventure in our 2006 Toyota Hiace Charlene and the service team confirmed my worst fears that my Clutch was on its last legs. In an amazing show of good service the van was in the workshop 3 days later and completed that day. !!! Epic service, that allowed an epic holiday! Thanks guys!
b. e.I ordered the Toyota Yaris Hybrid Design trim on the 18th January 2022 through the carwow app with an expected delivery period of April 2022, I was told that the delay in production was due to global shortage in semi conductors that were effecting everyone (fair enough). The order process was easy enough and we confirmed the figures quoted in the car wow offer, before placing down a £250 deposit that I assume would be forfeited should I fail to follow through with PCP deal. Whilst I did have to chase for updates I always received a quick response from Luke who was always pleasant, he suggested I use the my Toyota app to follow progress of the order as it was far quicker but I was only able to do this for a matter of weeks before a technical error in the app stopped me from doing using it and had to revert back to getting updates through Luke. (Again, no problems with Luke who was always contactable and pleasant).
I was told the order had been further delayed until the end of June. Again not ideal, particularly as I was trying to time the transition with my old car, but these things happen.
Then the good news finally came that my car had arrived, however, was told that due to the delay in vehicle production they had sent a slightly updated model (apparently my original order was for the 21.5 and they had sent the 22). No problem you’d think? As I had ordered this over 5 months ago and we agreed the initial terms. Unfortunately that was not the case and I was given two options, withdraw from the sale or pay the extra £610 for the car (apparently the newer model had some slightly upgraded features, none of which I had asked for and all relate to changes to trim/air con).
Don’t get me wrong, it’s still a competitive price that is being offered on the new car but frustrating that the original terms of the car wow offer will not be honoured and that there has been no good will offer from the dealership. As you can appreciate, this makes planing finances more difficult in regards to car purchase.
So it is worth noting, you are by no means guaranteed to pay what was originally agreed and this could be more should you use the car wow app!
C. T.The Toyota dealer in Swindon good choice of second hand cars if your looking to buy one. New cars in the show room. Spare parts also available here if you need something for your car.
M. D. (.I have been there several times. This time we have been to check for a car for a friend of mine. We had professional attitude, been offered test drive of two cars and my friend will be buying one of them. Don't know the name of the sales exec, but thank you for the professional attitude.
D. W.Hi all in the service side thanks for servicing my chr today replacing a broken clip underneath no charge
Getting the car back nice and clean
Really felt like they care about their customers. Thanks David
L. T.Another great customer service from Michelle Barr. Smooth transaction from one car to the next. I got everything I wanted and more. She is very knowledgeable in her products. She was able to answer my questions regarding financial options with ease and reassured me with a certain query.
She is an absolute credit to the company. Keep up the good work! 👍👍
D. H.I had the pleasure of Mollie Hawker helping me with my new car. I found Mollie to be knowledgeable, friendly, helpful and very professional. Mollie kept me up to date at every stage of the process and even checked up after I received the car. She went over and above all expectations ensuring that I was completely happy. I have already recommended someone to contact Mollie when they are ready to purchase their new car. Thank you Mollie and thank you Fish Brothers. Whilst I'm here I also would like to thank Dan Hawker for helping me with my very first purchase I think over 5 or 6 years ago now.
Happy and satisfied customer
DH
E. J. S.Outstanding service! We purchased 4 Brandnew cars for me and my wife for over 6 years and they have all been great and able to deliver as promised. Michelle Barr has always been helpful and reliable and very
Knowledgeable with the cars and happy to share her advice and recommendations.
Contact
Photos
