Reviews of Johnsons Fiat Swindon. (Car Dealer) in Swindon (Wiltshire).

Johnsons Fiat Swindon

112 Reviews

87 Comments

Car dealer

Fiat dealer

Forest Park Road, Mead Way, Swindon SN5 5PQ, United Kingdom

Description

Information of Johnsons Fiat Swindon, Car dealer in Swindon (Wiltshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Johnsons Fiat Swindon

Reviews of Johnsons Fiat Swindon

G. P.

Myself and my fiancé have now bought 5 cars from Jack over the past 4 years and everytime he has provided exceptional customer service and gone above and beyond with everything. I recently purchased Fiat 500E , and it was an adjustment going from my Abarth to this , but Jack explained to me in depth how everything worked and answered any questions that I had. He is never pushy , and always listens to the customer. I had come in at the end of 2021 but at the time it wasn't affordable and then when I came back in Jack went through everything again in lots of detail. I cannot recommend Jack enough! Thanks for all your help the last 4 years and I'm sure we'll be back purchasing another car in a few years 😉

n. m.

Highly recommended !!This was my first car purchased at Johnsons Fiat Swindon, and I am very satisfied with the overall service. Jack Rawlings was very helpful and nothing seemed too much trouble. He explained everything clearly and I am very pleased with the purchase. Many thanks for this great service Jack!! I will be recommending the company to any of my colleagues, friends or family looking to buy a new or second hand car.

k. d.

Johnsons Swindon has gone above and beyond helping with my car. I bought second hand from them and experienced a couple of problems that they didn’t hesitate to correct. The customer service has been more than outstanding and can’t thank them enough for everything they have done. When purchased, they were extremely thorough, everything went smoothly and quickly and received constant communication when needed. Despite a couple of set backs, through no fault of their own, it had been dealt with immediately and corrected asap. 10/10, best garage/dealership I have been to and would 100% purchase another car from them. Thank you to both Jack R and Paul T for your help!!!

L. B.

Jack Rawlings was amazing with my mother in law when buying her lovely Fiat 500. Incredibly patient and kind - and unlike some dealers we met in other dealerships spoke directly to her rather than through me. Explained everything very well with a detailed handover. I have rarely experienced anything as good. Exemplary customer service. Thank you Jack!

T. M.

Jack Rawlings at Johnsons Fiat Swindon has the patience of a saint. My initial enquiry was met with a speedy response and I received a video of the vehicle I was interested in before I had even finished work the same day. Due to always being at work, getting back to him and responding on my end was slower than what he is probably used to. Me being me, the annoying person I am, requested a few things. This was once again met with a speedy response and professionalism. Before making the purchase I attended the branch, went for a test drive and felt comfortable knowing I was dealing with a good person at a great company. Management seemed nice too - I had some engagement with them also. I've had the vehicle for just over a month now and it's been a pleasure to drive. The car was delivered by a nice chap and on the day/time stated. Jack, you are an asset to the company and I predict you will go far. Thank you for everything! Wishing you all the best! If you are looking for a new car, head over to Johnsons Fiat Swindon, you will be looked after. Better still ask for Jack.

S.

I have just purchased a new Fiat 500x, and throughout the whole process Jack was super helpful and kept me informed throughout the whole process. I wanted a car that was a bit bigger but also still affordable, and he managed to find the perfect one. I absolutely love it, and picked it up less than a week after my test drive. Really professional, helpful and informative. Thank you!

R. T.

Bought a traded in BMW from Jack at Johnsons Swindon, everything was perfect; immaculate showroom, good communication, excellent cleaning of the vehicle and all the staff were great.

M.

I bought a little Fiat 500X for my daughter as she needed a bigger car to get a child seat and buggy in. Previously she had a Fiat 500 3 door and the hassle of getting my grandson in and out was a pain. The new car is brilliant, it has all the media bits and pieces she needs, has tons of space and returns excellent fuel economy. Jack was very helpful throughout the sale and we did a bit of a deal on the car. I would recommend Johnsons 100%.

B. L.

Very pleased with the rare 18 plate Fiat 124 Spider semi automatic convertible that I purchased from this dealership. The car was prepped to a very high standard on handover and I commend Jack Rawlings' customer service in the sales team.

H. M.

I had a great experience with Johnsons Fiat Swindon! Jack Rawlings was so helpful and made the process of buying a car very easy and stress free. Nothing was too much trouble and the car is just perfect.

M. E.

Really great customer service. Had a problem with our seven year old Alfa Romeo. It involved an update to the radio. They had prepared the update before we arrived and charged us only the actual time to do the work on the car. They then washed the car before returning it to us. Chris was wonderful but all staff even those that had no obligation to us were friendly and courteous. Can’t recommend the place highly enough

M. R.

As a family we have purchased quite a few cars from Johnson’s over the years and we are extremely impressed with the level of service that we receive which is consistently outstanding from all departments. We have just purchased a new Fiat 500 Dolcevita and from the moment we were invited into look at options to swap our nearly 4 year old 500s model we were looked after impeccably by Jack Rawlings. Jack is an exceptional salesman providing no pressure super friendly personal service making the whole experience that much easier. He was also very thorough and detailed when it came to the handover, taking the time to show my wife how everything worked.

T. G.

Salesmanship and communication is good and when I had my Fiat, they were very good with looking after me in that regard. So when I had my Fiat, my experience with them was very good. I dealt with Kevin Harvey who sadly no longer works at the dealership. However, I no longer have a Fiat or any model of car that happens to be sold by the Johnson's group. So even after telling them multiple times that I no longer own the vehicle nor do I want to use Johnson's for servicing (I use a German and Italian specialist), they still contact me. The lady on the phone doesn't seem interested when I ask not to be contacted again. I have asked many times to be taken off the system and to not be contacted in regards to 1, a vehicle I no longer own and 2, servicing as I have a regular mechanic as stated earlier. EDIT: Thank you for finally taking me off the system, it's a shame that it took leaving a review to finally achieve that however after asking more than 7 times.

A. H.

Purchased a fiat 500 from here a few weeks ago. Jack got in touch with me really quickly after I sent an email asking for more details. I am quite some distance away and so I needed the car to be delivered. It was all sorted with such ease. The turn around was so quick. I was a little delayed getting some paperwork back to them and they still got the car to me for the day they had first said they would. Would absolutely recommend and would most certainly go to them again! Jack’s level of customer service was great- informative and not pushy at all. Great experience all round

j. w.

I would definitely recommend Johnsons Fiat to anyone looking to get a new car, especially Jack Rawlings who has helped me massively throughout the whole process of changing my PCP deal. Such a wonderful kind caring and very patient gentleman who went out of his way to explain everything in detail also helping me with all the paper work as i am no good at computers. Never once making feel silly at my total lack of tech knowledge. Thank you so much Jack Rawlings

G. B.

I just wanted to say very many thanks to Jack for sorting my new 595 yesterday – I was so impressed with your customer service and the dealership as a whole. And the car is fantastic (of course!) overall really really pleased. putting the can in the showroom with a welcome note on it was a really nice touch - it made the purchase extra special.

R. H.

What a breath of fresh air were Jack Rawlings & Conre Wagner from the Swindon Johnsons dealership - Fiat & Jeep. Both were very professional and informative, it was a pleasure dealing with them. Nothing was a problem and everything done efficiently with the minimum of fuss. Both a credit to Johnsons

D. R.

Received amazing service from Jack when buying a my new fiat 500, Jack couldn’t do enough to make the experience really special, no pushy sales techniques and no pressure. Jack really did go above and beyond. The receptionist Gill was also amazing, so polite and made sure I was looked after at every stage. Thank you, I couldn’t recommend them enough

D. M.

Jack from Fiat helped me during lockdown to order my new car, was helpful and listened to my needs in the new car and recommended the perfect model to fit my needs. He helped me get a price in my budget and has always been super friendly. A pleasure to work with.

C. H.

Can’t thank Jack enough for making the transition to getting my new car any easier. He went out of his way to ensure I was happy with everything. Emily was also very helpful when it came to collecting my new Fiat 500, she went through everything with me and made sure I was happy! Great service from both of them😊

A. F.

I had a good experience buying a Fiat here recently. Johnsons were efficient, helpful and communicated well. They also conveniently delivered my car, which is working well and which I love. Thank you. I feel pleased to have used a dealer who specialises in the car I bought, after having done quite a bit of internet research comparing ways of buying cars.

K. H.

The level of service I received was outstanding, from choosing my new Abarth right through to collecting it. Not once did I feel pressured. The salesman Jack, had the patience of saint and nothing was never to much trouble, his communication was also excellent. Even when I had minor issue a few months after collection that needed looking at, the issue was jumped on very swiftly and was corrected. It was a very enjoyable and relaxed experience buying a car from Johnson’s Fiat Swindon.

s. h.

The service I have just received from Mark Beachey and the Fiat team has been nothing short of amazing. I had a long standing (2 years) issue with my new Motorhome which 3 other dealers had failed to address. Mark and the Fiat techies have cured it.!!! I have owned many luxury vehicles in my time ,however ,the quality of service received from Johnson’s has been right up there with the very best.

C. T.

I found the service to be excellent. Mark who served me in the Fiat section was a credit to the service department I took my van to them from Bristol as they could deal with me quickly and efficiently and this they did. Would highly recommend

g. p.

Another great experience at Johnson's! Previously bought my first Abarth in June 2018 and then came back in for the VIP event and upgraded to a newer Abarth model and so happy with it. It was nice to come back and see Jack and actually have a dealership remember you from before. He was nothing but professional and extremely helpful and kept in contact with me the whole time from buying the car to then collection the following week. I had an awful experience at Vauxhall so it was nice to come somewhere else and feel like a valued customer! Had a laugh everytime we saw Jack and my partner went on to purchase a Jeep from them too! Thanks again 😊

H. T.

Having had fairly bad experiences with other Fiat dealers and service centres I was pleased to find the team here to be helpful and efficient. The showroom seemed clean and hygienic with sanitizer stations dotted about. I opted to wait for my car to be serviced and got use of the free and fast wifi. Fiat dealers in other locations could learn a lot from here!

R. A.

With the demise of the main Fiat Dealer in Bristol, Johnson's were overly efficient in helping with a fairly significant warranty claim on a Motorhome. From the point of the first telephone call, the parts were ordered, contacted upon arrival, booked in within 3 days, collected the following. Completely professional approach with excellent communication. Highly recommended dealership.

r. s.

Thank you to Jack and Johnsons for my purchase of a used Abarth 595. Received good price for PX and Jack kept me updated on progress of order throughout. Car had been valeted thoroughly on handover and even had full tank of fuel. Would recommend if your looking to purchase a new or used Fiat/Abarth.

T. J.

I had a really good morning with Jack Rawlings taking delivery of my wife’s new Fiat 500X. The whole process was straightforward and enjoyable. Finally before driving away Jack took me through the controls and displays which made the drive home easy. By the way the car is a big hit with my wife

R. H.

Purchased a 3 year old Fiat 500 for my daughter last weekend. Great car, well equipped and fantastic first time car. Thanks to Jack for all his help with a straight forward and painless experience.

C. N.

Just purchased a nearly new 500C. Lovely car, great, friendly and efficient service from Jack Rawlings and no pressures like at so many car dealerships. Plus the follow-up has been just the right touch! Thank you. :-)

E. L.

I can't thank Jack enough for making the transition to my new car any easier. Great customer service & he went out of his way to ensure I was happy with everything. Very pleased with the service I received.

K. B.

Excellent service and reassurance throughout the process. Jack Rawlings explained everything in detail and was happy to answer any questions I had. Highly recommend the company.

H. S.

I love my new Fiat 500 Hybrid. Thank you to Jack for your knowledge, guidance and follow up to ensure that everything went to plan from test drive to collection.

R. M.

Greats service from Jack and Johnsons on part exchange of 500X for one advertised online. All dealt with very straightforwardly. Minor glitch on pick up but Jack had sorted this out in advance of our arrival with the manager and we were very happy with how that was dealt with.

h. f.

An exceptional service from start to finish. Jack Rawlings was extremely helpful in making my process of buying my new car stress free and easy. I would highly recommend this company!

E. A.

Between them Jack and Emily provided an excellent service. From reviewing the new and secondhand options to our purchase of a car and their provision of detailed handover instructions, they could not have been more helpful - they care. Thank you!

A. J.

Our dealings with Jack (Rawlings) was a pleasure from start to finish, we knew what we wanted (595 Abarth) and he went about the whole experience professionally with some humour chucked in which as a Sales person myself made us and more importantly my wife feel very welcome. Cracking car, cracking service and would highly recommend both Jack and Johnsons to anyone....the only negative was a Liverpool FC mug on his desk but heho you can't have everything!!

N. B.

What a breath of fresh air in dealing with Jack Rawlings for my new Fiat car purchase. Attention to client service and detail was exceptional.

J. F.

Needing a quick replacement for a previous 15-year old Panda, visited the Swindon showroom unannounced on a Sunday. Discussions with Alan Cleary sorted out our options and after getting an idea of delivery times we placed an order 3 days later. Further interactions then with Jack Rawlings went fine, all transactions being carried out electronically. Agreement to a request for Johnson's to deliver the vehicle (30 miles away) was much welcome as it meant we could avoid public transport at this difficult time.

N. P.

In January 2019, I purchased a low mileage Fiat 500c from Johnsons Swindon for my wife. Immediately following the purchase, I noticed the rear demister in the car was faulty, only partially clearing the rear screen. Once Johnsons Swindon were made aware of the issue, they delivered a professional and efficient service, by; collecting the vehicle from our home (approximately 100 miles from Swindon), and providing us with a courtesy car whilst the fault was repaired under warranty. In order to repair the faulty rear demister, Johnsons Swindon replaced the roof without any quibbles. Our contact at Johnsons Swindon, Paul Doick, was extremely helpful and personable, and is a true credit to the Johnsons group. My wife and I will definitely being going back to Johnsons Swindon for our next vehicle, and would highly recommend the services of Paul Doick.

R. G.

Great service and covid procedure's in place. It does take away from the personal car buying experience but that's nobody's fault. Brilliant time to buy a car as fantastic deals to be had! We dealt with Rob who made it a comfortable and straightforward process. Bought a car so he did his job😂 Keep up the good work!

V. V.

I got a great deal on a Fiat 500 from Jack. He was a great help and made sure that the entire experience was easy as possible. Would definitely recommend this dealership and Jack!!

L. B.

Had an amazing experience with Jack who helped me pick out my first car! Highly recommend! Thankyou again :)

C. M.

Brilliant Service from a gentleman called Richard was so helpful and made my experience stress free it was so smooth buying a new car would highly recommend the fiat team in swindon especially him! So thank you for making my experience great! :)

D. P.

great experience. Steve was great and very helpful throughout my experience. The receptionist (Gillian) made it even better with a warm welcome and offer of lovely coffee.

S. J.

Great service by all the staff, very friendly. Currently undergoing a refit.

K. B.

Jack was very proactive and any problems which came up he resolved quickly. Thank you Jack for your help and assistance.....its rare to find a Salesman who can truly deliver.

C. T.

Excellent service from Jack. Great communication, helpful and I always felt welcomed. Thank you for sorting out my new car!

A. H.

Excellent service from Jack, who went out of his way to find out the answers to any queries we had regarding our Qubo. The whole buying process was very straightforward. Thank you.

M. B.

Had a great experience with Fiat. Kept me regularly updated and I cannot fault the customer service!! Thanks guys :-)

M. C.

Michael Crisp Purchased a new fiat 500 Lounge last weekend Jack was the salesman nothing was to much trouble There was no pressure selling Well happy with car on day of pickup Many thanks for everything

C. W.

I was so impressed with my buying experience. I would like to thankJohnsons and particularly Jack Rawlings. I drove 60 miles to buy my car and it was worth the journey.

M. H.

We met with Jason who showed us around and showed off the dealership’s Forza 4 simulator!

A. B.

Steve was great, very helpful, honest and relaxed, enjoyable purchasing process, I recommend visiting.

L. D.

Went to have my car serviced today. Absolutely delighted with their customer service. Friendly and efficient, would recommend to anyone.

M. B.

Excellent service from Paul Trinder. Smooth process from picking out the car to collection. Would recommend this garage to anyone!

J. S.

Fantastic buying experience from initial contact to collection. Very professional, open and courteous staff. Highly recommended.

G. P.

Excellent sales experience, with a particular mention to Asif and Alan. Spot on post-sale assistance. Can't be more satisfied, thank you

N. P.

Brilliant service from Jack he was really great and helpful love my car highly recommend

A. B.

Excellent customer service, I bought and always service my car there. I’m always greeted with a smile and I’m always treated as a priority.

p. l.

Very professional, courteous and excellent follow up service from Jack. Would highly recommend.

K. L.

Could not fault the service I received at all especially thank you to Emily Fraser for being amazing will definitely be back!!

R. O.

Love my annual visits to this garage. Staff are amazing and helpful. Highly recommend.

T.

Really good customer service. Very helpful and accommodating to help complete the deal.

G.

Thank you for helping me with my query! Great service.

M. H.

Fantastic customer service from both Emily and Louise today. Thanks

E. T.

High quality, very professional car dealer with a variety of stock

N. F.

Great service and aftercare when I purchased my fiat!

A. W.

Delivered a vehicle for a service. Very helpful staff

P. R.

Beats food shopping hands down with Jeep Fiat plus Alfa Romeo

A. H.

Great customer service.

S. W.

Excellent service at this place definitely recommend it.

D. J.

Nice showroom. Good selection.

O. F.

Excellent service and beautiful site.

B. L.

Super helpful, really kind people.

P. J.

Brilliant helpful people

B. R.

Always helpful, great service.

M. M.

Very pleasant experience

I. P.

Clean. Good WiFi.

L. S.

Friendly staff

R.

Nice parking.

S. C.

L. C.

C. S.

D. H.

M. G.

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