Reviews of Vertu Honda Truro. (Car Dealer) in Truro (Cornwall).

Vertu Honda Truro

249 Reviews

118 Comments

Car dealer

Honda dealer

Used car dealer

A39, Trispen, Truro TR4 9BA

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Description Map Open Hours Reviews Contact Photos

Description

Information of Vertu Honda Truro, Car dealer in Truro (Cornwall)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Vertu Honda Truro

Monday

9 am–6 pm

Tuesday

9 am–6 pm

Wednesday

9 am–6 pm

Thursday

9 am–6 pm

Friday

9 am–6 pm

Saturday

9 am–5 pm

Sunday

Closed

Reviews of Vertu Honda Truro

M. B.

I wanted to share my sincere thanks to the team at Rowes Honda in Trispen. Specifically mentioning Paul and Phil, for their transparency and openness. Please note, I have never owned a Honda nor have i ever visited a Honda vehicle dealership, until two-three weeks ago. Please also note, i am a very compliant person by nature and employment so my scepticism is always at a high; For me to feel this way, is very, very rare! I purchased one of their Part-exchange vehicles on a finance agreement, not for not a huge sum, but big enough for me! As expected when making a sale, they were great throughout the process of purchasing. But the professionalism of all departments came to fruition once more when following the purchase, i called to discuss options for (what i believed the issued to be at the time) the rear breaks to be reviewed as i could hear an annoying noise coming from the rear of the vehicle. On the call, i could feel they understood me and told me to return the vehicle at MY earliest convenience, for them to assess and rectify my issue, that is exactly what they did. I personally, would recommend Honda Rowes, for their customer service alone. To me they have been a trustworthy and currently-reliable source and i personally will return should the situation arise for me to purchase a new or used vehicle.

D. R.

Customer service First always.

J. M.

Efficient, courteous and helpful

R. R.

Excellent service.

A. W.

First class service

M. D.

Great service

d. f.

Excellent service

C. C.

They are the Best

R. S.

Helpfull

P. W. (.

Average car dealers

j. d.

A really really helpful young man who makes a nice coffee,so ask for Elliot if you are bit parched as I was. Great experience and a short test drive. Well done Elliot you restored my faith in the humankind after my poor experience at Vospers.

H. A.

I highly recommend Rowes Honda Truro. Steve is a great guy, thanks a bunch for your help

F. P.

M. D.

Awesome friendly team

G. O.

J. S.

S. Y.

K. H.

C. B.

J. S.

Great service & very friendly staff

G. W.

Excellent well managed and friendly. Brilliant service.

J. J.

first class service, would recommend.

D. W.

Fantastic staff that are always welcoming and happy to help.... The honda e is fantastic to drive

N. T.

After an unfortunate hit to my pride and joy Ford Focus ST3 my business insurance suggested Rowes @ Trispen body shop to carry out repairs, to be honest I was a bit worried as I knew nothing about the work they do. Well when I got my ST back I was amazed at the quality of work these guys did, I dont trust anyone to work on my car other than myself that owns Tricky's Autos I will now trust Rowes to carry out anymore body work that may need doing in the future. Thank you Rowes @ Trispen Body Shop you have 5 stars from me.

C. M.

Just collected our new car. Top dealer, local, helpful & friendly. Pop in & ask for Paul!

M. D.

Fantastic dealership and worth every bit of the 5 stars. We have been using this dealership now for nearly 20 years and have always been so well looked after. Great customer service and fantastic mechanics that really go the extra mile to keep our car finely tuned. Covid safety measures, i would also class as kept to a very high standard, its clear the staff will go out of there way to reassure and keep the public safe. Well done Rowes Honda!

g. h.

Great customer service. Our Jazz came from Rowes, they have always provided great after sales service. Currently looking for a model not in stock, Truro have been extremely helpful with their knowledge and help

s. j.

First time dealing with ROWES Honda on airbag recall and other work first class job👍👍👍👍👍🌞

l. R.

We have been coming here for over 20 years and always buy our new Honda cars from these guys! Such a friendly service and a fab showroom to wait in for our MOTs and service. Hot drinks, tv, daily papers, and even cakes while we wait!!!

N. C.

Had a service and MOT, followed by an underbody wax oil a week later. Great service from the staff. I was kept informed of the work and timescales at regular intervals. The videos provided of the work completed, and a walk through of the general condition of the car underneath, were excellent and informative. My car was returned thoroughly cleaned inside and out. Excellent and hassle free service from Rowes Honda at Truro.

R. N.

Very good, reliable service

S. C.

Popped in to look at a car and bought it. Looked after by Kevin and very happy with deal, car and service. I hope to have many years happy driving. Rowes have a good reputation and offer a good package. I bought with confidence and would recommend.

W. N.

Called into Rowes at Trispen. I was looking for a used family car. Sales lady Faye steered me towards a Honda Accord estate. It turned out to be the best car I’ve EVER had. Amazingly equipped with remarkably low mileage. Faye was amazing. Sorted everything. A brilliant care package. Faye was so knowledgeable about the vehicles in the showroom and out. I was that impressed, I returned at a later date to buy a runaround for my wife. A perfect Honda Civic. I went straight to Faye. Certainly Rowes best asset.

D. C.

I have just changed my Honda Civic for one of the latest versions and I am delighted with my new car. Thanks to the staff of Rowes Honda ,Truro, and particularly Faye Nicholson, Sales Executive, the whole changeover went smoothly and efficiently. They could not have been more helpful. A great car, and great staff. Thank you again. David Coles.

T. B.

I was originally thinking of buying a volkswagen Tiguan, but was completely messed around for over 2 weeks by the local dealership. I never even considered a Honda CRV but stumbled across one whilst looking online. It was at the Plymouth dealership so I called and spoke to Matthew lambert to see if I could view it at truro. Within 2 minutes I had a call back to say the car would be down tomorrow (much better service than I had received elsewhere). I was pleasantly surprised by how good a car the CRV was, the aftersales service was just as good and any issues I had were dealt with quickly and efficiently. Really pleased with my purchase and would recommend Rowes Honda. Great dealership 👍.

Z. W.

Faye was an absolute pleasure, she made the entire process really easy and is a credit to the company. Even though the car was not a Honda model, Faye knew every detail about the car, which shows great dedication to her work. For a person buying from a car company for the first time, it was a lovely experience. Thank you Faye and the team at Rowes Honda Trispen. Mr Williams

C. W.

Exchanging second hand cars is never a comfortable experience. The old car is never worth as much as one hoped, and the newer car is always a little more expensive, and more unfamiliar than one would like. However a cheery and efficient salesman goes a long way to easing the trauma, and a company with a significant reputation for reliability lessens the feeling of stepping blindly into the unknown. Rowes Honda (Truro) and Paul Reed deserve credit for providing a good product and conducting the whole purchase process with the same good humour that we, as customers, did.

S. M.

Nice polite staff. Got a Honda keyring which I love. Car needed a software update didn't take to long at all. Thanks Honda staff!

C. R.

Just purchased a new car and the service was excellent. Highly recommended and professional staff.

L. M.

Nice staff good clean showroom and facilities. Would have been 5 stars but unfortunately machine broke for mot so have to go back and quite a long journey and takes up more precious time.

Brilliant Service from Rowe's Honda. Highly Recommended. Strict Covid Checks and Sanitation. Makes you feel safe while visiting the dealership.

S. R.

Good afternoon, Got to say very good experience 100 percent for effort and helpful advice, cant Remember ever having a more helpful lady at a garage , Thank you from us both

This is my fourth used vehicle from ROWES HONDA Truro; all have been totally satisfactory, as has the courteous and obliging attention of their staff. Buying a second hand car can often be a worrying and hazardous experience; but this isn't so of this long established, reputable company. ROWES truly care about their customers and I can heartily recommend them to anyone wishing to purchase a vehicle. I shall be returning at some future time, as it isn't really worthwhile shopping elsewhere !

C. P.

Faye was really helpful and patient with an elderly family member and will definitely use rowes again in the future. They went above and beyond.

L. H.

Well looked after, efficiently dealt with on the car's first service. Not our first Honda Jazz, always well satisfied at Trispen.

V. F.

Absolutely fabulous..faye was amazing so helpful with the whole process of getting my new car ..thanku so much.

M. D.

Great service

S. D.

Great service, courtesy car free, friendly polite staff, not at all pushy, very helpful.

H. S.

Really nice people to deal with, helpful and good standard of body work done on car. Would definitely recommend.

R. H.

They were great the lady that was talking to us was wonderful and we even met the manager it was a great hour we spent with us thanks the Honda family

K. B.

I'd suggest Rowes Honda Truro to a friend because of a great Used Car purchase experience. Customer Service was exemplary. Faye attended to a few minor issues raised, following a test drive - they were all attended to swiftly. Awaiting a new part from a supplier, the car was not ready for collection when required, so Faye arranged a courtesy car, ready for my arrival at the Dealership within the hour. Service department were great - car handed over with all niggles fixed and the standard of valeting was amazing. The car I purchased was not my first choice, but I needed the service & assurances offered by a reputable dealer - my decision to purchase from Rowes was everything I had hoped for.

C. A. E.

Very helpful when I visited with a friend today. Patient and professional

5 stars for brilliant service dept headed by Phill Ciano, Paul in parts and paint shop.

G. P.

Had service and air con recharged. All done in 2.5 hours and car returned washed & hovered out Couldn't fault service. Would use them again.

L. L.

Fantastic staff and a great service. Highly recommended.

P. L.

Excellent advice and support given when choosing our new car - thanks to Matt and the rest of the team.

P. G.

excellent service and very friendly staff couldent do enough for me would highly recommend them

M. G.

Very thankful for their help and kept within my budget for a complex repair!

D. V.

Suburb staff. Friendly, knowledgeable and helpful. Service technicians also very approachable and, of course, knowledgeable too.

D. B.

Great dealership, good service and customer care 😊👍

n. b.

Fantastic customer service would highly recommend.

M. K.

Paul showed us the new HRV Hybrid and let us go for a test drive. No pressure sales just a friendly experience, even gave us a nice cup of coffee and a snack bar.

S. W.

All my expectations met today at Rowes of Truro. Staff excellent and MOT and service carried out, plus extras as promised.

Used the body shop for an accident repair. The service was good and I got my car back faster than I expected.

T. H.

Excellent service and knowledgeable of the vehicle's that they sell. Plus no hard sell and no pressure.

S. G.

Excellent service from all departments including the sales department. A superb team..

J. W.

Very helpful and polite, highly recommended

M. B. (.

Great service job done to satisfaction thanks

E. B.

Faye was extremly helpful and knowledgeable. lovely experience at Rowes honda garage

V. E.

Excellent service, lovely staff, great cars!

j. s.

Nice place. Great choices. Friendly staff. Good deals

r. h.

Very nice people to deal with,will do their best to help

I. T.

Local and decent prices, only used for a recall and for some Honda spec power steering fluid but good service 👍

J. G.

Excellent service, as usual. CoVID rules rigidly applied.

P. M.

Very helpful and a nice area to wait, complete with a good coffee machine

V. S.

Fantastic service from all the staff. Very enjoyable experience.

I. B.

I have been buying cars for 43 years Rowes are the Only Car Dealer that I have ever gone back to a second time

M. W.

Great place ,very friendly sales people.

D. A.

Friendly service, superb product range.

G. G. U.

Very friendly Cornish run Honda dealership.Highly recommend .

K. R.

Excellent service. Highly recommend.

I. M.

Great service and very friendly staff

A. T.

Lovely friendly staff and very helpful and professional! Thankyou Faye!😀

M. W.

Had my cars first service and cannot fault the garage at all, easy process from start to finish, with friendly staff and excellent service.

A. R.

Great dealer for customer satisfaction

A. H.

Very helpful and excellent customer service

G. P.

Had service and air con recharged. All done in 2.5 hours and car returned washed & hovered out Couldn't fault service. Would use them again.

R. G.

Always a friendly place to go and helpful.

m. s.

Go get a good service from your local Honda dealer.

S. J.

Always get great service here!

L. S.

Front of house good.workshop foreman not so.

C. J.

Staff pleasant and very helpful.

S. M.

Great sales team especially Faye

l. f.

Lots of cars to browses and no pushy sales people

I have recently purchased a car from Rowes Honda Truro.I was delighted with the very professional customer service that I experienced. They helped me from my first visit when I viewed the car right through to when I picked it up.I would highly recommend this company.

T. M.

Great staff, great cars

G. J.

Great service and helpful staff.

H. S.

Good Honda parts but staff seem to be in misery for some reason!!!

E. F.

Went there though work. Nice helpful people.

M. B.

excellent service.well looked after

S. G.

Nice range or new and second hand cars

P. E.

Good service and great feedback

G. M.

Fab .Very good service.

N. G.

Faye as helpful as ever !

Z. W.

Made my car look like new.

W. S.

What an experience! I never normally leave reviews but felt this was a must. I have never experienced a car buying process that was made so simple and straight forward. Faye and Phil made the process extremely straightforward for. I have never bought a car by myself before and with my previous two cars I have had support from family because of garages that never returned calls or emails and lacked any form of customer service. The service I received from Rowes in Truro was by far the best I have received in a long time. Friendly and approachable with no pushy sales talk. I went to test drive my car and Phil could not have made me feel more at ease. I was buying something bigger to accommodate my 2 dogs. Phil told me to take my time. I had the car for nearly an hour and fell in love with it. Faye was excellent with everything else and emailed me back when she would. I would 100% buy another car from Rowes. A fair deal, excellent dealership with amazing staff! Thank you for all your help!