Reviews of CarShop Warrington. (Car Dealer) in Warrington (Cheshire).

CarShop Warrington

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330 Comments

Car dealer

Used car dealer

Calver Park Rd, Warrington WA2 8JH, United Kingdom

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Information of CarShop Warrington, Car dealer in Warrington (Cheshire)

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Open hours of CarShop Warrington

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Reviews of CarShop Warrington

S. A.

Thank you for the purchase of my crossland x !!! First off I would like to thank James for his welcoming service as I arrived on site Andy the business manager was very knowledgeable and was it was a pleasure to sit with him sorting all the paperwork out , to be honest that part did take the longest but Andy has a lot of sections to go through as it’s not a quick process buying a car and driving away the same day …. YES THE SAME DAY !!!!!! we just got chatting and the time passed by with a coffee once all the paper work was done we headed over to collections where I was introduced to Kevin Kevin went through everything with me from explaining the log book all the way to showing me how to operate my new car !! Thank you everyone who was involved in the buying process I will be back again !!!!

T. S.

Fantastic service. The staff were very helpful and knowledgeable. They made charging our car effortless. They did all the hard work and answered any questions we had. This is the second time I have purchased a car from the Car Shop and I have no hesitation recommending them.

G. E.

Amazing staff really friendly and welcoming. Not pushy like the usual car sales people. Had a small issue with the new car, mechanic was great, down to earth and understanding, went out of his way to have the car back up and running the same day. Amazing service both before and after the purchase of my car, I would really recommend choosing to deal with The Carshop first before choosing your car to purchase. Great team at Warrington

P. D.

Great experience, very smooth operation from start to finish. Drove away same day no hassle. Aleisha and Neil were brilliant and made it very easy and were not pushy sales people at all. We will definitely use again for our next car purchase 10/10

D. S.

Visited Car shop without an appointment we didn't really have a clue what car we wanted. Mitch was excellent he really helped whittle down makes and models and gave us so much advice!. Only reason we didn't buy a car on the day was because they didn't have one on stock at the time that ticked all the boxes in terms of price, milage etc.. Great experience thanks to Mitch he was very polite and professional!

s. h.

The sales team in warrington were great. Found me a great car based on my needs, I was given ample time to test drive and get familiar with it. The paperwork was done and I drove away within 3 hours. Very happy with the service all around.

E. B.

Great experience. Had been putting off using a dealer again after having a previously bad experience. But this garage made the whole process so very easy and stress free. A couple of jobs needed attention and they were all sorted before collection. My daughter will be going there now too. Keep up the great work !! Sorry for nearly eating all the biscuits 🍪 😉

J. L.

Great experience, relaxed atmosphere and perfect customer service from Danny who made the experience a lot easier and less stressful. We bought a car and did not feel under any pressure. Well done Danny and thank you Car shop 5*

M. N.

The buying of the car was an easy and pleasant experience. There was no pressure from Gabbi, he was helpful but kept his distance until asked. Lachlan in finance ran through my options with me and again was helpful with no pressure to buy add-ons. I do have a few issues that I’m waiting to have straightened out but so far a great experience and would highly recommend.

P. s.

What can I say, on arrival yesterday to view a vehicle at the Warrington branch after it was transferred from another branch within a day, we were greeted by Andy in sales, the car was exactly how they describe on the phone, very professional and made you feel welcome, the test drive was great no pressure at all. The whole process was very nice and organised. Thanks to Tom Andy and the team for a pleasant visit, would highly recommend. One happy wife 👍

B. B.

Was dealt with by Chris who was very friendly and went above and beyond to make me feel welcome. Really easy to get going and got everything sorted really quick. All the details I needed were explained and was able to leave same day.

J. R.

Amazing service from start to finish. We were served by Callum and he made us feel at ease as soon as we sat down. He listened to everything we wanted and found us our new car. He got us an amazing deal. The car was based at another site so we were advised that it would be up to 5 working days before it arrived at Warrington. The car arrived the following day. We sat down with Lachlan who took our payment and answered any questions we had. Would recommend the Car Shop to anybody. Wish I could rate them 10 out of 10!

T. E.

Recently bought a preowned vehicle entirely online from CarShop Warrington. The entire process went extremely smoothly , from the initial contact with Melissa in their online Customer Support to the professional support received from Stephen Cable in their Warrington branch . All my questions and concerns were promptly addressed and the relevant paperwork was completed as required. The vehicle was relocated from Cardiff to Warrington and prepared to a high standard for onward delivery to me. The vehicle was accurately and honestly described and I would not hesitate to recommend CarShop to anyone considering a online purchase

K. R.

Adrian was great showing me the cars, very patient and knowledgeable. Leo and Sam great at talking me through the paperwork. Was very happy to take it away same day. Great selection of cars and excellent service.

P. H.

Purchased a car on the 18/04/22 dealt with a lovely lady called georgia who was the sales person, she was very professional and extremely helpful in helping us make the right decision for our new car. The finance consultant Joe was very professional too. Very good company would highly recommend Paul and Ann

L. M.

Just bought a car from Carshop. Adam Pearson was brilliant, I couldn’t recommend him highly enough. Adam was professional and dedicated to ensure we understood the whole procedure. I will definitely be back to purchase my next car from Adam and Carshop. Great service. Many thanks.

A. V.

I am very pleased with the services that car shop has given. I want to give a massive thank you to Joe that was so helpful in helping me purchase my new car. I have nothing to complain about my whole experience.

S. D.

Had a great experience with James Prior. He is very knowledgeable about cars and their spec. He is very honest, he wasn’t pushy, he made us feel relaxed. Great salesman, he is an asset to the company.

W. K. L.

I’ve just bought my first car in my life at Carshop Warrington. Million thanks to Gary Yeung. His professional advice, Can Do spirit and attention to details has my highest commendation and make my purchase process much easier. I do not have hesitation to recommend him to my friends.

J. F.

My daughter in law visited Car Shop Warrington on Saturday morning to purchase a Ford Focus, dealt with James Burgess who was really helpful, came back later afternoon to collect. Excellent service throughout buying the car. Would highly recommend to anyone if looking for a new car. Thank you

J. S.

Plenty of lovely cars to choose from, all the staff were lovely made me feel truly welcome and I even got free coffee and a test drive. Would recommend to anyone wanting a new car and friendly welcoming staff.

H. V. H.

Purchased my Renault Kadjar back in January from a helpful sales advisor called Nathan. Excellent service from the start when I booked in for my appointment to see the car, right through to the end. A little sales pitch at the end to try and upgrade policies etc but nothing to pressurising. Ended up giving me a great price for my Ford S max so I didn't even bother trying to sell it myself. I will certainly be going back in a few years when I am ready to upgrade again.

K. R.

James and Joe were so helpful and made the process of buying a new car stress free. Genuinely friendly and lovely people working here. Definitely would recommend the car shop Warrington.

K. H.

Excellent service received today in Warrington. Casey and Richard couldn't do enough for me and were extremely helpful. After a bad experience at another, nearby dealer it was a breath of fresh air not being patronised or pressured into anything. Highly recommended.

T. T.

The car shop have provided excellent service for my last two vehicles. The team are fabulous and cannot be faulted- especially including brad, gabby and andrew. I wouldnt go anywhere else from now on. Thank you to the team! Tara

S. P.

Ronnie and joe were super helpful in guiding me through the process of buying my car. All completed with no issues, I was informed through each stage and they both ensured I was happy with the decisions I made.

H. M.

Bought a car from carshop Warrington after finding the car I wanted on auto trader. The car was originally based in swindon but was soon moved to the branch closest to me - Warrington. Before the finance was sorted (3rd party) they sent me a personalised video of the car going into all the details and condition so I could be 100% happy with it before coming down to the store. After having the finance sorted prior to going I went and collected the car with my dad in my car to part exchange. Everything went smoothly I got a decent price for my car and although we waited longer than anticipated in branch I can't fault the staff or the store. The sales manager I dealt with was Sam and he went through all the paperwork and ensured everything was correct and was informative about any extras available. On the way home the car had an engine warning light appear. I contacted yourselves regarding it knowing I had the 3 month warranty to ask how to solve it. Amelia got back to regarding this and since I am over 2 hours drive away from yourselves she advised me on what to do next. After going to a local garage and getting it fixed (thankfully was only a small issue) and yourselves covering the bill I cannot fault carshop at all. All of my emails get answered in a timely manner, my refunds arrived quickly and most importantly the car is in perfect condition and looks as good as it did in the pictures. A special thanks to Sam and Amelia who sorted me out with the car and the problems following. Would definitely deal with carshop again.

S. L.

My daughter today has just bought her first car from the car shop. Andrew Baines the business manager was very friendly and helpful. Smooth issue free transaction

E. M.

I've now had two meaningful visits to CarShop Warrington. Once for myself and again with a family member. Both times we've left without a purchase. So the real question is why? The staff are polite, friendly and relaxed with little selling pressure. The stock is impressive with an obvious attention to presenting only the best motor examples. The slow internal computer network, can draw out the process. However, the staff remain professional. Test drives are very good, plenty of different types of road in the area to experience the car adequately in the 45 minutes allocated. Nothing feels 'hidden' at this point. All good. The missing star comes down to - "Total price to change". Using autotrader, I found carshop cars are priced competitively for the area but not country wide. Add in the £150 hidden admin charge which can be removed, but paperwork is more on you. The price to charge becomes sour. The sales staff have no wiggle room on price. You may get a slight budge from their managers but nothing that made us put pen to paper, in the end. I understand there is always going to be two sides of the 'Car coin'. The customer wants the best price for their trade in and the lowest price for the car they want to buy. The business wants to cover their maintenance costs and turn a profit. One is always going to lose money when upgrading their vehicle via car showrooms. If you want better prices, extend your travel for the right car or go private but then the risks increase. I found a better deal for the same make and model elsewhere. Convenience vs patience =)

L.

Recently visited carshop Warrington was very unsure on what I was looking for and I will just say Adam who dealt with me is an absolute credit to carshop, I was very impressed with how everything was handled from start to finish didn’t feel under pressure at all So effortless and stress free. Adam couldn’t be more helpful I received a 5* experience and with out a doubt defiantly be buying from this company again, I love my car Thank you for everything.

L. D.

Joe and James were absolutely amazing, explained everything to me and ensured that the provided the best service they can offer. Thank you for all of your help and time and thank you for getting me a decent deal on my new motor.

K. T.

Excellent service with Mitch buying our dream car. Friendly and very professional. We would definitely recommend and we will be using Carshop again in the future.

L. L.

From the moment we arrived we were looked after by Callum, the process of buying a car was seamless throughout. Plenty of coffee was had 😀 as we went through the process. We walked in, in the afternoon and were home with our new car by the end of the day. Thanks for taking care of us Callum and for putting up with my test drive 😀

R. B.

I am very pleased with Carshop. Amazing service. Start from look on the car and test drive - Adam was the man who care of everything, support us with everything. Answer on all questions. Joe Gorman - finacial advisor very professional, do everything to find the best deal. I would recomend Carshop for anyone who want new car. I am really happy, Thank you all.

A. B.

Very helpful. Young man called Nathan, really polite and nor pushy.gor me a great alternative to a car I first went for.happy days. Nothing too much trouble

C. L.

Really seamless customer service at Carshop Warrington, with Nathan and Richard, their representatives. Knowledgable and personable individuals who made the whole process of test driving and purchasing the car very comfortable. Will definitely use Carshop Warrington again. Highly recommend.

J. H.

Andy Baines was a fantastic help throughout our experience at carshop. We felt he was genuine and cared for the customers needs. He was a continued support with some after sale issues. Thank you

J. M.

If you are buying a used car and aren't shopping with CarShop, youre doing it wrong! I am honestly over the moon with the service received from Joe and Danny at the Warrington branch. Fantastic customer service experience. Fully recommend.

D. B.

Strange business plan. They must rely on the extra sales, for paint protection. Gap insurance Service packs.as we declined all They immediately offered us more on our part ex to take paint protection, interior protection and service plan. So we got all the extras yet. It didn't cost extra so very happy

L. C.

Thank you Andy and nick at the Warrington store, 30/07/22 we went to look at the Audi Q5 they went above and beyond for us and we drove away in new car all in one day, the service they provided from start to finish was amazing and would highly recommend to friends and family, the kids was kept entertained with the play area inside thank you from the Rourke family we absolutely love are new car 🚙

B. C.

Was very impressed with the range of stock and relaxed approach. Paul was most helpful in helping us look for a car, although we didn’t find the right car, was a great experience from start to finish!

M. H.

The manager of the branch is a credit to carshop, every time I have visited has always asked about my little one, makes you feel welcome and at ease the moment you walk through the door, for any car buyer I'll highly recommend you speak to him , very knowledgeable and great advice given

L. B.

Joe Gorman top man, helped us out with two cars in one week and matched the prices we wanted! Quick turn around in just one day! Will be back for when I want another car!

I. S.

So far so good, nice relaxed, none pushy atmosphere made me return and buy. We will see how the car and service match this pleasent experience

A. K.

I came to the car shop and spoke with Mia. She was absolutely amazing and nothing was too much trouble for her. Would 100% recommend Warrington carshop from the great customer service I received.

L. S.

Recently purchased a car from here. I dealt with two guys called joe and Lachlan, couldn’t of asked for more from any of them. Both great guys and fantastic at there job.

W. R.

Gary has been very helpful on the day we went to Carshop! He cares about our needs and led us to several good vechicles for consideration. He is patient, knowledgable & resourceful which truly enhanced our car-shopping experience! Thank you, Gary!

D. H.

same superb service I have come to expect from carpeople/carshop. easy going no high sales pressure. plenty of tea and coffee available should you want it. The shop and car park were clean and litter free.

S. C.

I m from HK, this is the first time I own a car. Gary Yueng is the sales for my case. He is very friendly and professional, he walked though me patiently with on car selection, he shown me different options of car, pro and cons, he shared his professional opinions on my family (5members). Before I made purchase decision, he joined me to test the car and shown me the function of every buttons on the panel. All in all, Carshop is big, they are showing many cars in their car park, everyone here is professional and nice. I highly recommend CarShop to you, especially to those who speaks Cantonese HKers.

J. Y.

Luke at Warrington was good and a very patience sales person. Keeping good contact with the customer and help choosing the right car is a must attitude, he's got all that. To add my experience. Though the sales are great the after sales on the other hand are terrible (-5 Star), especially if any components needed replacing under warranty. It took 2 separate trips to identify what the issue is and parts required and fixing it on the 3rd trip, but it then created new ones, which consequently leading to a 4th trip to sort out, bare in mind it has taken 4 months and yet still not fault free. Customer care is minimal and slow. Long story short taken 6 months to resolve problems from week 1. I offered to return the vehicle but the Manager insisted they need to given the chance to fix it. 6 months down the line they have fixed the original problem but in return they created another totally due to unprofessional technician's. Never buy from carshop again nor will recommend any of my friends. BTW still not sorted yet. My advice if anything wrong within the 1st 14 days simply return for a refund. I should have and I regretted giving them the chance.

S. W.

Very well looked after by Mia Hague and Adam Pearson. Outstanding service. We will definitely be coming back for any future purchases.

T. F.

Carl Andy and rich where outstanding. Everyone is super friendly and welcoming. Best and easiest experience could ask for when car shopping

S. G.

Served by Adam Pearson who was friendly, knowledgeable and wonderful. A great service from a company where everyone seemed happy and nothing was too much trouble. Thank you!

J. P.

In a better position to leave a review. We attended fir my sister originally and she didnt end up buying the vehicle BUT I had a look through thier catalogue of used cars and found something perfect for me. I paid the £99 to reserve it and it took 5 days to come from the Cardiff store to the Warrington store. I was contacted by Joe who made the experience great and added a personal touch in his communicative approach and such a bubbly guy who was very informative. He went through everything and was up front about the costs and prices and then passed me through to Chris in financing who was a flippin’ Gentleman and added class to my experience with Carshop. Again informative and friendly. Once evrything was sorted in what must have been 45mins depsite being told it could be an hour or more he handed me over to Darren in the Handover department. He was su xxx an approachabke guy who a tualky had the same car I was purchasing and shown me the ropes. Then how delighted to find extras on the car that were not advertised and yet again I fell in love with her all over again. I have had some shocking encounters with Car Showrooms and even though things appear A-OK for me at the moment I have the complete trust in Carshop Warrington and think they are a great bunch! Of course I can see other reviews are not great however I can only tell you my experience and tell you I think from now on these are the people I will deal with for all my car needs 🤜🏼🤛🏼🙌🏼

E. V.

Great experience, Chris at the Carshop was absolutely perfect, couldn't be more helpful, and made the experience of buying a new car a brilliant one. Thank you!

C. N.

Very helpful & answered any questions I had. Liam initially helping me to find the car I wanted & then Samuel getting the rest done promptly👍🏼

S. Y.

Excellent service by Gabi & Andrew. Lovely staff and made the whole process so easy for me. Thanknyou both for everything today. Will definitely recommend to everyone

Z. O.

Excellent service and great choice of cars. Andrew Baines and Carl Frazer were very helpful and professional!

K. S.

Recently purchased a car from Car Shop Warrington. Excellent service and attention to detail from start to finish. Highly Recommended.

R. T.

in a few words,very professional, welcoming, very helpfull no pressure ease and relax for a great 5 star **** Service. Excellent to find the package you want, Part ex., value for money. Highly rate the car shop. Thank you Lewis for your time and all the staff so very polite and fun to deal with, from start to finalising collecting the car. it's a shame that the follow service counter staff are not fully up to spead when it come to customers care and communication. my wife being very upset trying to get through after 5 hours to checkmon her car service and MOT update. after being told at the counter at 9.00a.m 3 hours. No phone call indicating a delay, just told your in a que, even though the car had been booked in 3 weeks earlier. There was some good news MOT done but not the service noted at 1,30p.m over 5 hours later. I then asked to cancel it and within a few minutes a Carshop turned around to get it done next. The downside being why was the service not done with the MOT ? nothing fully explained. I then presended cash pavement and told we only take card. nothing visual showing on the counter (witnessed by other Crshop staff members). told its our policy over covid 19, no sorry for error on his part, as the service gentlemen quickly produced a hidden sign with card payment only. No good if the customer cannot see it. This was not explained no cash, at the time of handing the keys over to the same person. Having no card payment method in my possession. I explained the lack of communication from counter staff to a junior manager who kindly resolved the situation. Accepting the cash . Toolbox talk option for counter to clearly display at the service checkin point the signage so all to see and explain card payment only. I am unfortunately giving the Service desk only ONE Star. that goes to the manager who stepped in. My wife is adamant she will not be calling in again for any future services at the Carshop warrington

C. M.

Really pleased with the Fiat500 for my daughter, just what we were looking for. And a really fair price helped by the price match which was honoured.

D.

Bought a car on Saturday asked if I could pick up on Friday the BM made a huge thing that they don’t like cars waiting for that long so asked me could I pick up earlier said ok Tuesday at 4pm - currently sat here it’s 5:17 and the car still isn’t ready still being valeted - not good I was told I could literally turn up and it would take 5-10 mins to sort !!!!

J. P. (. J.

Purchased my 2015 M135i in December 2020 and safe to say, my experience has been a game of two halves. Reserved the car online and I was greeted by it when I turned up. I was then greeted by a rep at the door who asked what car I was there to see and he quickly told me the name of the sales rep I was going to be dealing with (like he was expecting me - similar to an expensive hotel - nice touch) and then sat me down in a covid secure area until I was seen a few minutes later. I was then given the car to test drive solo and then made the purchase. My car was offered up as part-exchange. Both prices were fair, the sale very efficient (took less than 30 minutes) and in a very covid safe environment. I then picked up the car a week later. Surprise surprise the car mats were no longer in the car (they were on the online pictures and the test drive) but the sales rep soon sourced a new set, no questions asked. A couple of days later and because it was a high-performance car, I decided to take it to my local BMW dealership to check it over and I was very disappointed to learn they’d found no less than 4 suspected oil leaks (turbo, rocker cover, transmission gasket and oil filter) as well as a dud battery. To say I was disappointed was an understatement feeling that these leaks should have been picked up on their pre-sale checks - at least a couple if not all could be seen from the underside of the car. That said I got back in touch with Carshop and was pleased to speak to Carly who took complete ownership of my complaint and got my car booked in two weeks later and in the meantime, she asked me to send the BMW print out so that they could ensure they were prepared before my car turned up. Although I was still a little deflated (ready to give the car back and walk away) I was pleased they were going to take a look and two hours after I dropped the car off Carly called me back to say that the mechanic agreed with the BMW diagnosis and all the genuine parts would be ordered and the car fixed. Although the car was in for a little over a week, Carly kept me informed throughout the time and then met me when I picked it up again complete with a print out of all the work that had been carried out. Although I’m still holding my breath, hoping that when I take it back to BMW after another 1k miles to make sure nothing else is leaking (there was still quite a bit of residual oil around the engine bay so hard to distinguish if old or new), I have been pleased with the way they dealt with it - all of which free of charge. So to sum it all up. 1. Sales experience great 2. The car was sold with some MAJOR problems 3. They took ownership of said problems spearheaded by Carly who, 4. Demonstrated great customer care BUT Jury still out as to whether all the leaks have been fixed, but so far so good…

A. K.

Fantastic experience from start to finish. Play area for kids, we felt really looked after, highly recommended!

N. W.

Excellent customer service from Paul and the team. Nothing was too much trouble. Would definitely recommend!

R. H.

I had a couple of issues with a car that I had bought - these were not the fault of the carshop. Carly Riding has been extremely helpful and kept constant contact with me whilst dealing with the issues, she has been professional but also extremely supportive and understanding. No problem was too small. Extremely happy with the service provided by Carly despite the outcome of the car

J. D.

Both salesman(Adrian)and business manager (leo) were fantastic helped with everything. Couldn't have asked for more.

G. R.

Purchased a car here just the other day - worked with Callum who helped me find a car. Was a pleasant experience working with him and the whole buying process was easy and comfortable. I've shopped with carshop a few times now and never hesitate to recommend. Have an issue with the car I bought on Saturday but it's already being booked to be checked out. Pretty happy with it.

A. S.

Excellent service and staff (esp. Gary & Andy)!! ❤️❤️❤️ Love my first car 🚗 very much!! Thanks!! 😘😘😘

C. W.

Tony was so helpful and arranged to have the car transferred from Northampton. Thrilled with the car, looked just like on the photos. Mitch took us on a test drive and was very informative polite and professional. Wasn't pushy at all. Tony gave us a fair part exchange price and the transaction ran smoothly. Evan the Business manager was very informative about extra care products and again was very polite and professional. We're absolutely thrilled with our new car. Thank you Carshop for another great experience.

G. M.

We had a wonderful experience with Andy and Joe. This was our first time buying a car and the process was smooth and seamless thanks to them. There was absolutely no 'pushiness' that you might expect from car dealers, in fact Andy and Joe went above and beyond to help us and give us objective advice. We took the car away the same day and couldn't be more pleased. Thank you Andy and Joe!

A. C.

My overall experience was fantastic. Car shop were very helpful. The choice of vehicles was extensive and I found a car for myself really Quickly. The business manager I dealt with Lachlan was so helpful and I cannot praise him highly enough. I would not hesitate to purchase a vehicle from carshop again. Plus its free coffee !

s. l.

I brought a car from here, and the service received was first class, Leo looked after us and was very good and knew what he was talking about, and Richard has the best sense of humour I have come across for someone dealing with the paper work, the only issue I had was I part exchanged my car, and had cash back to come back off my car, which they said I would receive within 3 days, unfortunately there admin was not as thorough as the sales, I phoned Human Resources and spoke to Amy from Sheffield, she was very good, excellent communication and definitely knew what she was doing, she phoned them and I got my cash back sorted, over all an excellent service thank you CarShop, and yes I absolutely love my Mitsubishi.

G. o.

Excellent service. All the staff I dealt with were friendly and professional and made the whole process very easy. They were very informative about my options and we had an open discussion about getting a package that suited me with the budget I had. When discussing finance, warranties, care packages etc, it was all very fact driven about what may suit my needs and was not an intense sales pitch. Will definitely be recommending to friends in the future.

D. D.

Bought a Mini Cooper on 1st January and received excellent service throughout. Friendly, polite and professional.

M. G.

Absolutely fantastic service! Georgia took our case on. We told her 2 cars we where interested in. One was at this shop, the other in Cardiff. Georgia got us sorted to test drive one of the cars which I then decided wasn't for me. She advised me the best way to get the other car I was interested in, to the local store l. I enquired online and after a few quick questions and paying my deposit the car was coming over. I was quoted it can take 3-5 days. To my surprise it was less than 24 hours Georgia phoned me to inform my car has just came in. I went to see it the following morning and decided to take it. The only let down of the whole process was the valet of the car. The excitement to pick out and take your new pride and joy home was ruined slightly by marks and stains being left on the seats and the overhead upholstery. General muck from shoes on the floor and a couple of sticky marks on the centre console. I had my own cleaning items to clean the seats, floor and centre console my self. However, something that I'm guessing is grease or blood from the previous owner is on the roof of the inside of my car. Nothing major in the grand scheme of things, but it was a real shame after such great service in every other department. Overall I would recomeded getting a car here! I may have just been unlucky but a valet may be needed after picking up your vehicle. Besides this, a very good and efficient service! Would have been 5 stars if valeted fully.

L. B.

Joe and Gabby have been incredible helpful. Easy process, I was kept up to date with everything, they handled the full process. Quick signature and we drove away with the car. Mitch was also really helpful and friendly on the test drive. All the team made me feel comfortable as a first time buyer.

S. D.

Chris and Joe have been great and really helped things to go smoothly. Booked an appointment to come have a look at few cars and within a few hours all done with finance sorted and driving away.

K. W.

Would like to thank car shop for helping my get into my new Mini Cooper big shout out to Joe for being patient and professional not once did I feel pressured to buy .. would highly recommend this shop and couldn’t ask for better staff to look after you and help you get into your next car as everyone is very welcoming and I can not say a bad word about CarShop in Warrington as they have done but be very helpful as everyone does a good job even the lads you see moving the cars around

G. P.

Casey very helpful and patient with me and Samuel sorted the finance. Both great. Needed a car quickly. Professional service. Thanks, Michael J

K. H.

From start to finish we received fantastic service from Steve. Called when they said they would . Professional. Car is immaculate. Will definitely use you again and highly recommend.

G. H.

My entire experience at Car Shop Warrington was second to none. I found Joe to be really helpful with everything I wanted to know. Thank you for making the experience easy and enjoyable!

C. S.

Wow went to CarShop Warrington I received amazeing service the process was great from start to finish Staff made me feel very welcome at all times they had great knowledge of the car type I was looking for and if I wanted to know more in depth about a certain car they provided it for me I would highly recommend this place to anyone

D. F.

Absolutely professional especially the manager Steve makes you feel, part of the family, you probably keep up the good I would recommend my friends to your place if I ever need a car I'll send me your way.

S. R.

Just picking up my new car from the CarShop Warrington. The whole experience was very easy and relaxed from start to finish and James and Joe who we dealt with were very friendly, helpful and efficient and a pleasure to do business with.

k. T.

Excellent service All round highly recommend Joe was professional right too the end

E. H.

I got a car of them great service and lots to chose from. Nathan that sold us the car was so very helpful.

C. D.

Great service from Danny this week, very friendly & informative. Thanks for a smooth transaction from start to finish.

J. P.

Adam from the car shop Warrington guided me through the process of choosing my dream car, I can’t express how happy I am with the choice and how Adam helped me chose the right one, I recommend anyone coming to choose their dream car to go to Adam. Lovly staff and lovly facilities

S. C.

Adam Pearson polite, and courteous. Also very informative. Very happy with service

D. C.

Very good service was provided from the sale, Gary. And the service of front window repair was excellent, great thankfulness to the technician.

N. M.

Adam Pearson was a pleasure to deal with, so easy to buy a car from and really happy with our purchase.

A. W.

Excellent service, friendly staff. Nathan and Neil were friendly and so helpful, explained everything clearly. Would definitely recommend

p. w.

Bought my new car the other day with the help of joe and Alisha, lovely service, very friendly and quick service

I.

Amazing from start to finish Joe really looked after us while we purchased our car he went above and beyond to secure our purchase quickly thank you Joe

J. O. B.

Mia was fantastic with helping us test drive and going through all the paperwork to collect my first car, thank you

S. C.

Get yourself down to speak with Gabby. He’ll look after you. Props to the rest of the team also for help through the process! Stephan

A. F.

We came in today looking for our new car, we were greeted by a smiley 'Danny' near the door. He took sat us down straight away (and even showed me how to use the coffee machine!) There was no hard sell and he couldn't have been more helpful. He was informative and knowledgeable, a fantastic asset to Car Shop Warrington. Thanks again, see you soon!

J. B.

Well I never like to give bad reviews. So shall we say my wife and I are not happy. I will leave it there

R. L.

Great service all round from the moment I walked into the showroom… I was met by Chris who was really helpful and friendly and couldn’t be more happier to help me find the ideal car. After this I was then passed onto the business manager Joe, who again was extremely happy to help me find the best deal for myself. Joe then helped me to complete all of the relevant information… great service! Will be returning in the future once I need a new car!

I. F.

I travelled from Ayrshire to pick up a car for my wife. I got a call from Liam en route and he had the car waiting for me at the front door when I arrived. It was in lovely condition and the sales process was pleasant and straightforward. I would definitely buy another car from Carshop.

P. B.

It was a great experience with CarShop Warrington. Especially Mr. Joe, he offered me a great help to get my car shopping done smoothly. Much Appreciated. Thanks.

D. S.

Bough a car on 11th Jan, had a few issues that maybe should of been picked up on the 114 point check but were all eventually rectified. Harry in the service department was brilliant. Kept me upto date with what was happening with getting things sorted. Also, just want to give a special mention to Peter the maintenance man who came out to our house the clear the oil that had leaked from my car on the drive. Both Harry and Peter are a credit to the car shop Warrington 👍

N. S.

I only came in for a look on my day off and ended up buying an amazing new car thanks to Callum and Neil down at the Warrington branch. Customer service was out of this world, everyone very approachable and very professional.

T. N.

Just bought a beautiful 70 plate Peugeot 2008, customer service was impeccable from Adam Pearson!

M. V.

My wife and I were surprised and delighted when we arrived to test drive my wife's new car. As you all know substandard service has become the new normal in so many establishments, so I am exited to tell you about our experience at The CarShop Warrington. On entering the main sales area we were met by a team of staff who are friendly, attentive and very professional. The whole process of buying a car and even driving it home the same day was a very pleasant experience. We would like to thank all of the staff who dealt with us and we have no problems at all in recommending The CarShop Warrington as a first class place to buy your car. So to all of the staff I want to say, keep on making yourselves stand out from your competition by delighting your customers with the quality of your service.

J. G.

Absolutely fantastic service! Seemingly effortless process for buying a car! I bought an Audi TT which has been a dream!

s. b.

From the moment we walked into the shop until the moment we left, the service from staff that we received was fantastic. The choice of cars was fantastic and the prices are all so reasonable. The staff are friendly, warm and welcoming and very knowledgeable. The environment was super clean and comfortable with all COVID safety measures in place. Although we were there awhile we were constantly updated of the progress of our car purchase. The staff managed to arrange finance to suit our needs and on collection of the new car it was so clean inside. The car is lovely. Exactly what my daughter wanted. Spacious, modern and comfortable. Excellent service, excellent staff, great choice, great prices, I would definitely recommend 🤗

N. P.

Jack did a brilliant job at car shop. He dealt with the collection process of my new car in a polite professional manner. He is a credit to the company.

M. F.

Outstanding service from Chris at Carshop Warrington he was brilliant from start to finish and made the car buying experience extremely easy. Made up with my new Audi Q5 and they gave us a fantastic price for our part exchange. This is our second car from the car shop and both have been great experiences. Would highly recommend friends and family to ask for Chris.

C. B.

Great experience, not pushy or forcing you to buy extras. Genuinely honest. Thanks Andy, joe and Andrew.

M. J.

First time visiting car shop in Warrington and all the staff were very friendly. Joe was great and helpful sorting everything out for me. Finally have my new car!

M. M.

Really good service professional & efficient. Deputy sales manager really Joe really friendly & did a great job on finding me the right car for my budget. Great place to get a good quality car definitely recommended. I would recently like to say a massive thank you to James prior & Dean Pemberton. They worked really hard & really supportive & great people & helped every step of the way. If you need a car speak to these to people they will look after you.

I.

Georgia made sure we received the best service possible and she was very helpful with any questions we asked her

R. M.

amazing experience! staff were great! process fabulous from start to finish! would highly recommend CarShop Warrington.

D. A.

Great day at car shop buying our next car. Massive thank you to Rony for his help and advice.

J. A.

What can I say…….what a fabulous experience from start to finish. Our first contact was James, lovely chap, very knowledgeable about cars, and extremely understanding and patient. We went for a Golf and I arranged to pick it up the following day. Unfortunately, I decided overnight that I couldn’t give up my SUV. I went back to the CarShop and the car was ready. I broke the news to Richard and he was brilliant too, reassuring that it wasn’t an issue. We went and had another look around and decided on an SUV, James and Richard were brilliant. Richard sorted all the paperwork out (again!). We arranged to wait and take it away. Again, brilliant service from Jaimie on the handover desk, he was extremely helpful and patient (even though he was rushed off his feet). He sorted everything out and I drove off in my SUV. I couldn’t fault the process at all x fantastic bunch of people and I would definitely go there again if I’m changing my car!!!!!! Highly recommended x

N. H.

Really nice staff very helpful and polite Both Andy’s look after us

A. K.

Very well ran place, Joe was super friendly and we bought and part ex'ed the cars without a problem, drove home same day. A1 well done guys

A. J.

Pros: huge range of cars - made it easy to look in one place for several different vehicles an easy to use website and all cars we looked at on autotrader, so was easy to see what they had Test drive was simple to organise and had a good route - unlike other places we tried Prices were competitive - we checked a few dealers and CarShop were always well priced. Loads of staff - so didn’t have to sit and wait until someone was free Lovely building - plenty of space and very clean Cons: A lot of waiting - no one seems to be able to make a decision without referring it to someone else. So every query you have or price negotiation needs to be shuttled between two people. Frustrating. Aggressive upsells - there are a number of additional products that are pushed at you during the sales process. Even after we’d turned them down they were pushed repeatedly. This was probably the biggest negative. Data capture process - it’s not the fault of the sales team, but they want to capture every detail when all we wanted to do was talk cars. It added more time into a process that took much longer than needed (see earlier point). Would recommend but suggest that you allow a lot of time and so your research on additional products before you get there.

L. L.

Bought a beautiful car here. Both Andrew and Richard were fabulous, sales and after sales. Thank you for such a positive experience and I feel secure in the knowledge my car will be continually serviced at CarShop.

I. D.

Good service , bought a Q5 a couple of weeks ago . Only grumble is that I had to go back 2 days later to get my mot done as they forgot to do it before I picked it up .

R. W.

Excellent service once again from CarShop Warrington. This was the second vehicle I have purchased using their home delivery and part-exchange services and I am very happy with my new BMW. The service I received from Gabrielius and Andrew was absolutely excellent and I can't recommend them highly enough. Thanks again.

C. B.

Just been today to view and buy a car. James Prior was very polite and informative regarding the car. He didn't pressure me at all. Thank you James

R. L.

Recently purchase a car at Warrington. Customer service would be 5 stars however the experience was slightly tainted due to the guardX product we were sold. I take an interest in car valeting so when the offer of a ceramic coat for 299 was offered I snapped it up. I had a niggling feeling it was too good to be true as anywhere else its 500 just for the outside where as this came with internal upholstery protection too. To apply a ceramic coat properly, the paint needs to be free from contaminates, which involves an extensive full clay bar and polish. When I picked up the car, this clearly hadn't been done as the paint was rough to touch in numerous places, especially around the wheel arches, usually from tar. I own a similar age vehicle, which hasn't been ceramic coated. It just receives an annual polish and clay bar twice a year, and water beads much better than on my partners, which has supposedly just been ceramic coated. Like I said, it feels like I could have saved 299, but other than that the service was fine. Regards

T. F.

Absolutely fantastic service from start to finish. Makes buying a car easy and how it should be.

I.

Amazing service, Adam Pearson was great he helped make everything smooth and understandable

N. W.

Mixed experience. Andy our finance guy was amazing. 10/10 very helpful. The 3 hours it took to get to Andy when we had an appointment however, not so good. Greeted by a 20 year old who knows nothing about the car we have already reserved, had moved to warrington and been researching for the past 2 weeks, I asked 4 times on the day what work had been done on the car due to the MOT showing advisories. Gabriel failed to answer 3 times, got a bit aggressive with his objection handling, laughing at your customers answers is not always a good idea, especially when then are pointing our the product you are selling (mot cover) does not work out as financially viable. The "test drive" was all of 5 minutes where he spent most of that time on his phone, he didn't go over how to use a Stop/Start dispit us saying we had not used one b4. Overall he was a bad advisor. Andy the finance guy was polar opposite, you could not ask for a more attentive person. Went above and beyond during the entire application process, kept a track when system issues that was not even with car shop was occurring and called to make sure everything was OK and even chased the finance company. When asked about the repair work done on the car, not only did he confirm that all the advisories had been addressed but proceeded to show me a detailed breakdown of the repair work including specific parts and costs. We collected the car 3 days after our appointment due to the GAP cover offered by car shop resulting in a delay to the application but come Collect we spoke with James who was very friendly and was extremely smooth. James even set up the Tax for us which is something I had all ready to do on my phone so that was a nice surprise. All in all had it not been for Andy I think we would have gone elsewhere based on our experience at Car Shop. Very long wait, not kept informed and there appeared to be far to many staff just standing around talking. The building is very open and loud making conversation difficult. Also not sure if it was just the days I happened to go but it's a very "White" showroom. The only person of colour I saw working there on the days I was there was 1 man cleaning the cars.

F. L.

Fantastic experience from walking through the door. Very friendly helpful and no pushy sales pitch. Everything was hassle free, they even took the old car as part exchange even though it's over 20 years old and just failed it's MOT. This is the second car my family have bought from them and I would be reluctant to go anywhere else. Thanks Nathan and the lovely Joe for the financial help xx

S. M.

We found Chris extremely helpful, no pressure, no hard sell and would recommend thank you!

S. R.

We have just bought and part exchanged a vehicle with Harry Brennan at car shop Nottingham,he has been a pleasure to deal with from start to finish very understanding of our position and budget ,we were given a comprehensive talk through a number of opposition’s available to us .The trade in offered was very good which helped . The car we bought was well priced in the marketplace. Vehicle currently on route to us and I expect the vehicle will be as good as the service we have received all along with Harry . Calling back bang on agreed times is a massive plus to real well done .regards Barry and Mel Roscoe.

S. B.

Lovely place, very friendly staff. They have free tea and coffee from a machine and a vending machine with snacks and bottled drinks. Free water.. They are dog friendly we had our two dogs with us and they got so much attention from the staff and was even allowed to come on the test drive with us. It did take a long time though, but they was low on staff. My advice would be to take food and drink with you although there are places to eat near by. Overall I would recommend the place. It was worth the wait. The whole thing is run really well.. They also have antibac gel, spray and wipes everywhere for you to use and even had masks on the table for you as you walk in. Gabby was a lovely young man and he come in on his day off to sell us the car. All the staff were great but Gabby was fantastic. Our girls loved him.

C. R.

A really helpful and friendly group of people. Helped me throughout the whole process of buying a car, something I have only done once before. Georgie was very friendly & helpful as my first point of call, organising all my details and car needs, then she handed me to Richard who was fantastic also, showing me the best in various finances and warranty options. It was a little bit of a longer process than I expected to get everything sorted, but I felt comfortable in the showroom and was guided all the way through. I even got chocolate from the boss Steve (something he does on the shop floor every Friday afternoon apparently) A great job was completed when I was handed to the checkout team and all the final signatures enabled me to drive away for the weekend. The whole thing taking a few hours. Thank you all - Very Happy with your service

N. W.

Visited the Car Shop yesterday to look at a new car. We were looked after initially by Liam, such a helpful young man, who was there if we needed him but also gave us space (and lots of tea!) to have a look around at various cars. Once we had agreed to buy one Chris took over and was also brilliant. Such a lovely experience from start to finish. Highly recommend going there to buy a car.

M. B.

Fast and friendly sales staff. They did their absolute best to find us the car we needed. Slightly pushy on extras but did take no for an answer when we gave it, so not a real problem. This was my first experience buying from a dealer (I usually go private) and it was overall a positive one

A. H.

The staff were all very helpful and polite, they answered all the questions we asked them and have a wide range of makes and models, well worth a visit.

C. P.

Excellent service provided by Joe Beswick and Steve Cable when purchasing vehicle. Highly Recommended.

C. W. P. C. J. L.

Received an excellent experience at Carshop today. We were looked after by Luke and then other young men from the finance section and the collect section and throughout our time there we were made to feel very comfortable. It was clearly explained the next step and we were kept informed regularly if there was any delay whilst paperwork was being arranged. I would definitely recommend, the service was lovely, professional and no pushy selling.

S. G.

I started speaking to Joe Gorman a couple of months before my driving test, excited to start looking but not able to buy. He was cheery, wished me good luck on my test and said he looked forward to speaking to me when I pass. The second I passed I spoke to him again, he remembered me, congratulated me on passing and sounded genuinely excited for me. He then took me through the process of choosing my first car, he made the experience very pleasant, very easy and wasn't shy with his sense of humour. Buying my first car seemed daunting but it was an enjoyable experience! Amazing member of staff and I will 100% recommend!

M. L.

Great team at the Warrington branch, Sam Casey and Evan were all super efficient and lovely to deal with

N. M.

Absolutely delighted with my new car would highly recommend. Great service

K. C.

I've purchased my last two vehicles from here. Always get a fair trade in price and there's a lot of vehicles to choose from. I found an issue with a vehicle I was due to pick up on the final walk around and had no problem backing out of the purchase and received my deposit back straight away. Once you've found a vehicle be prepared for the sales managers to try and sell you every conceivable extra, (warranty, gap, service plan). Do your research before deciding on these as they can be found online a lot cheaper.

A. E.

I’ve bought lots of cars before but this was the best buying experience I’ve had. Lovely showroom and lots of choice to match our needs. Nathan met us at the door and explained everything to us. He was very friendly and genuine and didn’t use the same old salesman cheeseyness. He explained everything clearly and made sure we were well looked after and helped us even though we kept changing our minds. There was no pressure at all and it was nice and relaxed. Thanks for your help Nathan!

J. P.

Professional. Good quality cars, good prices, good finance rates. Update 2022: Revisited Jan 2022 with a view to an upgrade on previous purchase. However, after discussion with sales around monthly budget and car models i was interested in, I was directed to a single car which was older than i stated i was after, and was not prepped well at all. Different cars were not recommended or finance options discussed ( like PCP ) to increase choice based on budget and model preferences discussed. The final straw was the APR being much higher than my original purchase and my credit rating is still good if not better than when i bought the first ourchase in 2018. The reason given is that The CarShop calculate APR differently to when they were The Car People?. The monthly cost based on screen price was approx £30 a month excessive to expectation. In my opinion it seems they are lowering screen prices to appear competitive and then have high APR. Overall a very dissapointing experience.

C. W.

Recently bought our new family car from this branch. Evan was incredibly helpful and patient, and really eased our indecisiveness about which car to get. We bought a Q5, which we've now been driving for a couple of weeks and is first class. Can't recommend CarShop Warrington (and Evan specifically) enough.

L. F.

Hubby has just bought his car from here, absolutely fantastic experience from start to finish. Every person we dealt with were helpful, we asked just to be able to look around without being followed or mithered, and they did as we asked, not at all pushy .... can I just say though, Andy Baines was an absolute star, so professional and personable, answered all our questions or concerns, would definitely recommend CarShop yo anyone wanting a hassle free car purchase

M. M.

Very very disappointed. Booked the car for a test drive. Arrived there to be told that I wouldn't be able due to engine management light on. ( Why they didn't tell me before I went there). 40 mins drive for nothing. Ok they did apologize for this and they said to me that the car will he ready for a test drive next week. Reserved the car again for next week. Came t today and guess what. The car in the same condition as last week. Waste my time and fuel. Update: Steven from the car shop seems to be really professional and fair by giving me reimbursemted for my wasted fuel. Would be good if rest of the team be that professional like Steven is.

I. V.

Friendly,helpful and responding staff,Chris range at warrington helped choose my car

S. D.

This has been my second time buying a car through carshop and I've had a great experience both time. I dealt with Joe Gorman and he was very thorough and explained everything very well. I'd happily recommend this place if you want to change/upgrade your car.

M. B.

Absolutely fantastic service from start to finish by Brad and Rob. Made the process so easy and will 100% be coming back again. Best experience buying a car we’ve had. All the staff around were also very pleasant

D. L.

Huge thanks to Brad who delivered a masterclass in customer service and a thoroughly pleasant and pressure free buying experience recently. I really can not praise the staff here enough, and the prices were great compared to competitors too. I highly recommend you look here for your next car.

B. H.

I Would like to thank Kate Thompson at the CarShop in warrington and also the salesman & business manager i dealt with. After i had numerous issues with the car i originally bought she put my mind at rest and helped me swop the car to another all done within 24 hours and they even gave me use of a loan car while the process was being completed.

J.

Bought a car yesterday from the sales man Luke Cribben, he was super helpful and extremely patient whilst I was picking, I came for pick up today but had to change my mind due to some last second issues (family issues). I went in to the business manager Lachlan Stronach and explained the situation to him, and I cannot stress enough how helpful and understanding Lachlan was. He is what every business manager should aim to be, absolute top man. There was no fuss, no drama and he understood my point of view. He even refunded the deposit I put down on it from the help of Dean Pemberton (another top bloke) If anyone is looking for a car, get yourself down to Warrington car shop. I will be returning in January. Fantastic people.

T.

First time I’ve bought a car from dealer and found it to be good overall experience. No pressure sale and excellent customer service . Will definitely be using car shop in the future and would have no hesitation recommending them to others .

L. B.

Amazing experience from start to finish- Luke is an absolute asset to the business and looked after us beautifully! Evan was also brilliant on collection day as was the lovely lady that handed over the car to us ( blond curly hair) we’ll be back for our next car 100%.

J. M.

Great service from Nathan and Joe. I had to amend my review to say that despite a small issue with my car, Carly at the car shop was incredibly helpful and made the whole experience so much better. She's a credit to the team.

J. D.

Callum was really helpful, the whole process from start to finish was stress-free. Got a great part exchange price for my car. Would highly recommend 😃

G. F.

Adam Pearson, excellent service, very professional. Clear and concise information

A. H.

Drove a good distance to purchase a car. Joe one of the managers dealt with me. He was very polite and courteous, and arranged for a test drive of the vehicle. The car was immaculate for me arriving which was excellent. He explained everything that I needed to know and carried out the transaction seamlessly. The showroom is immaculate with lots of space and very covid secure. Unfortunately as I drove home the car developed a fault. It turned out to be the egr valve which could not have been forseen on a 15 min test drive, but a long run had exposed it. I contacted Carshop, and thanks to Carly Riding, another employee there everything was taken care of. They offer a decent warranty, and did not quibble over payment. My car is now fixed and driving great. I would seriously consider buying from them again in the future !!!

M. W.

A professional and prompt service - A big thanks to Joe and Chris for sorting me out! They both made the process simple, informative and light-hearted. Being able to adapt during the current pandemic and not take away from the enjoyment and fun of getting a new car, is a real achievement and a credit to CarShop. Joe has been very engaging keeping me in the loop, and did a great job showcasing the car, talking me through some stand-out features. Down the road when I look for an upgrade I know where to go.

d. a.

We've just had our Peugeot serviced and MOT'd and what a great experience it was. Lorna who looked after us was Brilliant kept us fully informed with video evidence of our service and mot requirements. All the staff were friendly and helpfull. When we got our car back it had been valeted for us to a really high standard. As you can tell we were very pleased with the service we got and would recommend Carshop to all. Again many thanks to Lorna a great asset to your company.

M. M.

Very pleasant place, and staff are great and very friendly. We went in after my fiance saw her dream car online. We dealt with Lach, who was fantastic from the first minute and a credit to the Carshop team. Back end was dealt with by Patrick who was also great. Fully reccomend these guys

C. H.

I visited the Carshop in Warrington this week for a browse, I experienced great customer service whilst there and everyone was really helpful. Defiantly will be visiting again.

P. C.

Very helpful crew. Chris and Leo both made the process of getting a new car much easier than ever before.

G. R.

Need to sort the acoustics out in the showroom, all hard services and the ambient noise and perspex screen made it difficult to hear what the staff were asking. Very pleasant helpful staff. Excellent place to buy a car.

T. J.

Really professional from start to finish, very helpful service from Lachlan Stronach, Joe Beswick the rest of the team. Would highly recommend.

K. O.

This was our first time purchasing from carshop in Warrington. We were met by Joe who was very approachable and gave us the time to look over the car we purchased. He explained everything clearly and was understanding to our requirements. Many Thanks Mr Andrew and Mrs Kay Orr

L. T.

Recently purchased a MB A200 CDI from Warrington branch. I delt with Georgia who was most helpful and went above and beyond to find me just what I was looking for. I collected 2 days later and the transition was quick and smooth. The car was fully valeted and service begore collection. I'm absolutely in love with my new little car so, "thank you Georgia and the team, fir all your help"

O.

I had a fault with my car and gave it in to car shop with my warranty. Lorna Kevan, a Senior Advisor there was so polite and quick to update me with my car's progress. The service was great, my car is fine. Great work all round. I highly recommend Carshop Warrington!

L. D.

Thanks Callum for all your help while we purchased a car here today! Everyone is very friendly and helpful. Keep up the great work guys 👍🏼

C. P.

I have been really impressed with the Car Shop and felt I should leave a review. From the beginning the service was great and I never felt under any pressure from the salesman Andy. He was super and couldn't do enough for me - running back and forth for different keys to sit in a variety of cars. He was very honest about the pros and cons of the cars I was looking at which made me feel I could trust his opinion and he wasn't out to sell me the highest priced car. Once I had decided, I went on a test drive and loved it. The car came with a full year MOT and had just had a service. On coming back to the Car Shop we then sat down whilst Andy went through the different options available and explained the process. Again there was no pressure and he was very patient. From there, once all had been accepted, we then went to sign a few documents and arranged to collect the car the next day. The next day we then went back to sign a couple more documents (the finance company/acknowledgment of being offered GAP insurance etc) and went to the collection desks to be processed. We sat down with Matt who went through setting up our 5 day insurance and taxing the vehicle. He was a lovely guy and answered any questions we had. He went through the documents of the car and handed over the keys. It did come out at this point that the car didn't have sat nav which I wasn't happy about as I had asked the salesman specifically about it. After a chat with the manager Stuart, the Car Shop actually agreed to book my car in at Mercedes to have it set up for me at their cost. I was blown away by their generosity and really didn't expect them to do it but I was very grateful. A couple of days later it was booked in at Mercedes and all sorted. They did pick up that the car needed a new battery (probably been stood on the forecourt) but the guy at Mercedes commented on the quality of the car and was really impressed that the Car Shop had gone to the lengths it had to present the car. Other than the battery, it was in tip top condition which put my mind at ease. The Car Shop again agreed to resolve this for me and I was to able to get a new battery in the following couple of days . I cannot fault the Car Shop for how they have handled my purchase from beginning to end. Even the couple of things that needed sorting was done quickly and without hesitation. I would definitely recommend to anyone and in fact, my mum has just bought her new car from them too!

B. H.

For Nathan and Joe Lovely people to have when purchasing my car! Nathan was brilliant at showing us the cars and organising a test drive! Joe was brilliant at sorting finance and gave me a big thumbs up when I was approved for finance, for a new business manager I was highly recommended!!

D. B.

After finding the car I’d been looking for months, the initial customer service from Carshop was brilliant.The salesman looked after all our needs and agreed the private number plate would be put on the vehicle before the vehicle was taken away by us . This was also backed up by the business manager that this would be sorted. I arranged with them I would be coming and collecting the vehicle Sunday 11th July and finalizing the paperwork. Once this was done I was directed to the handover section where I explained about the private number plate change over , They refused to carry this out and advised it would be something I would have to arrange myself after taking the vehicle. The only reason I went ahead with the deal was to drive away in my new car with the private number plate on. Very disappointed with the service and the lack of commitment from Carshop to stand by there commitment to me as a customer at the initial part of the sale process. If this is the case they should teach all there staff to be on the same hymn sheet instead of giving false promises. So what should have been great experience, as turned my thoughts of Carshop into being bitter sweet. Regards Dennis

D. J.

Great service from Car shop, Andy Baines been fab. Thanks

A. R.

Callum and Lachlan were wonderful today quick efficient and professional allowing me to drive away my new car on the same day

G. H.

Me and my husband have just bought a nissan Juke from the Carshop in Warrington. Their customer service was excellent, infact its probably the best that we have ever received. Massive thank you to Gabby, it was the kindness, patience and knowledge that you gave us that resulted in us buying from the Carshop, because we were only meant to be looking. Thank you to Jay who helped with the finance side of things and thank you to Jaime who did the handover on the day of collection, again you both delivered amazing customer service. We would highly recommend a visit to the Carshop if anyone is thinking of buying a new car .

B. B.

Amazing service from Nathan. Found me the perfect car and sorted the test drive. Evan tied it all up so I could drive the car away the next day. Would highly recommend Warrington branch to buy your car.

M. H.

Would like to thank car shop for helping my get into my new Mini Cooper big shout out to Mitch and also Joe , Kevin for being patient and professional not once did I feel pressured to buy .. would highly recommend this shop and couldn’t ask for better staff to look after you and help you get into your next car .

E. B.

Can’t fault this place at all! Great customer service and managed to bag my partners dream car on the same day as his test drive! Massive thank yous to both Paul Brown and Robert Foster-Aspinall, we’re both extremely happy!

A. B.

Car Shop have done us a good deal on our car. They are a very professional outfit very friendly and helpful. I would recommend them and would go back to buy my next car.

J. K.

Overall a great and effortless experience. Callum was very helpful and Informative when out on the test drive. When it came to the financial aspects Joe was great, very knowledgeable and helpful. I would not hesitate to recommend.

F. C.

I accompanied my friends to purchase a Volkswagen Golf SV earlier this week, we are very grateful for the amazing service provided by our sales manager Adrian and the business manager Neil. Thank you very much for taking such good care of us!

P. S.

From first contact to deal agreed Joe was polite, efficient and dealt with all our questions professionally and quickly. We buy all our cars from this company and will continue to do so while salesman like Joe are with you. Highly recommended.

A. T.

We purchased a car from the Warrington branch in July 2020. After a short period of time we encountered difficulties with a significant part of engine. After an initial unhelpful experience, the Customer service team reached out when we sought repair from the Vehicle manufacturer. I'm happy to say that we where happy with the assistance and efforts made by the car shop to resolve a very stressful situation.

A. H.

Left a bad review initially but updating now 1 year later as I've had no issues with the car whatsoever. Initial bad review was down to not the best customer service experience. It was far too difficult to get in touch with anyone at the dealership which was very concerning at the time (had paid and heard nothing), admittedly fuelled by seeing other bad reviews online for the same thing and other issues like poor servicing and reliability. However as said previously, no issues whatsoever 1 year later and I'm actually very happy with the car.

K.

I visited the CarShop today to look at and buy a new car along with part exchanging mine in and in particular the gentlemen that helped me today, Chris Range, was wonderful with everything I needed and was incredibly helpful. The customer service is absolutely fantastic every time I have visited here and this occasion was nothing less than that.

L. H.

Brad, Dan and Evan were absolutely fantastic and did everything they could to accommodate me. Professional and caring throughout. Can’t recommend them enough.

J. P. F.

Highly recommended this place, Stephen Cable, Business Manager was very helpful throughout the process, very informative and patient at all times. Just after 6 days and we have our new car, went to pick up the car and we met Ray, as Stephen wasn’t in yet, again this place never failed to amazed me, there were few things I mentioned I was not happy about and within 30 mins this lad rectified it all. Well done guys and thank you for a great service

l. b.

Chris Range couldn’t have been better! He was so helpful, he really couldn’t do enough to help me find the perfect car. I would recommend him and Carshop to anyone who’s looking for quality at a great price.

L. C.

As a new business manager, Joe was amazing, went through all the paperwork and explained it well, will be back in 3 years.

C. M.

Very good customer service, making up for some noticeable lacks. I cannot fault the service, particularly on a very busy Saturday. They responded immediately to text messages and allowed us to come in for a treat drive directly. When we arrived, their sellers were accommodating and eager to help. I cannot stress enough what a difference this personal touch makes in their service. The price and offer make them particularly attractive to buyers. On the negative side, they could invest on allowing more than 3 cars to be out on a test drive at any time, though I understand this may be related to a recent misfortune and may be improved in the future. We had to wait a good hour before we could go out on a drive. Their financing is very pricey. 14% APR is standard when BoE is 0.75%. A personal loan might be a better option for many customers. They do try to sell a £150 "admin service" whereby they wash the car (they do anyway), they transfer the V5 (they have to, anyway), they procure drive away insurance for 5 days (you can sort that yourself very cheaply) and they tax the vehicle (takes you 5' online). You need to ask them to remove it a couple of times in the process, as they almost present it as a standard requirement.

K. R.

Really great service from start to finish, Chris Range delivered fantastic customer service, there was no pushy sales pitch and nothing was too much trouble, I’m thrilled with my new car and would recommend anyone looking for a new used car to pay a visit!

C. R.

Massive thank you to Nathan the salesman today who helped me through the buying purchase of my new Renault Captur. Very friendly and knowledgeable. He’s the reason I definitely recommend car shop in the future. Thank you Nathan.

A. G.

My partner bought a car this weekend. Fantastic service and staff were happy to help. Darren and Stuart who work on the handover section were brilliant. Amy Gentile & Jack Gregory

D. B.

My husband and I bought the car last weekend from car people. We really enjoyed the time spend over there. We felt very welcomed. Staff were very helpful and friendly at all the time. We have been spotted by Rob straight away. He answered all questions and care about our comfort at all the time. Many cars to choose from, well organized as well as great prices. We just sad what we want and Rob explains us where to look at. Thank you to all staff, specially Rob for great experience. Highly recommend if you want to buy a car.

R. E.

Visited the Warrington store for the first time on Saturday for a general browse and to get some ideas. I was greeted by Liam who was welcoming and not the typical pushy salesman pouncing on you the minute you walk through the door. He allowed us to have look round and checked in with us regularly. He was knowledgable and answered any questions we had. We will be back to see Liam should I spot a car I like.

p. o.

Excellent service.Staff member Gabby was very helpful made it very easy explained everything.As was joe and the rest of the staff very pleased with the price of the car and got a good part ex price.

C. R.

Great experience at the carshop Warrington. Chris Range was super helpful and friendly; gave us all the info without being too pushy. We did have to wait around a little but to be expected with car paperwork.

C. B.

A huge thank you to Stephen and Frankie! After seeing advertised a beautiful Ford Fiesta, I made my way up to Car Shop in Warrington, spent the day with Stephen and Frankie who where very polite, welcoming and made me feel really comfortable! Excellent customer skills and a great asset to your company :) Thank you guys! (loving the new car) Chloe

R. W.

Fab experience, dealt with Joe & Joe and they were so helpful all the way through, very pleasant and welcoming.

P. C. M.

Chris at CarShop Warrington was great to work with to receive my car. As this was my first car I bought he was really helpful when coming to understand what I was committing to. Great service.

K. J.

Andy Ntege was fantastic. He looked after us from start to finish. Nothing was too much trouble. He also made sure we had the space an opportunity to make our decision. I would also like to thank Lachlan who again did a great job looking after us. Thank you both

S. P.

Really great staff. Got me an excellent deal on a nearly new car. Mo in the sales team is a star.

C. M.

Came in looking for a car that would fit 3 car seats within our budget, callum listened to our needs and wants and went above and beyond to help us find the perfect car for our little family, could not recommend this place enough! Fantastic service.

G. F.

Sophie (Jones) was great, she rang us to make sure we found the way and had the car ready. Took us out and allowed us to swap drivers a couple of times. She wasn't pushy and didn't force all the 'additional insurance and stuff' on us. Great car and a good price - many thanks Sophie and everyone that helped when we collected the car. Would 100% recommend - but please get the coffee machine fixed!

A. L.

Chris was brilliant helping us finding our car today, very helpful and we are driving away with a great car.. thanks Chris!

R. H.

Joe and Andrew were extremely helpful when I was buying my first car! Would defiantly recommend!

D.

Rob and Joe were briilant from start to finish, they listened to what I wanted, price, colour, mileage. Rob went the extra mile to check a few days later to see if we are ok and I was fully happy with my new purchase! I will definitely recommend and be back, Thank you.

M. M.

A great place to look for a car. Free coffee was offered while we looked around the forecourt while music was playing outside. The staff where helpful but not pushy. An altogether pleasant experience.

C.

Never bought a car before but Denis was great throughout the whole process, my partner and I enjoyed our time with him and appreciated his support whilst looking at the car I eventually bought! Ross explained the costs clearly, putting me at ease straight away. I really appreciated his patience and kindness as we looked through the figures. Nathan made sure to send me off from the Warrington store with all the information I needed to legally drive on the roads, he happily explained all the documentation which was a huge help as a new driver. I find any shopping situation overwhelming, so I’m really grateful I went to somewhere that was ready to help at every stage of buying a car. Thank you!

M. P.

They were very helpful and I love the car, we dealt with James and he's a credit to the company.A really friendly helpful guy. The service deals are very good too.

L. E.

Very good service, options explained thoroughly with no pressure

T. B.

We highly recommend Jay, excellent customer service, very helpful and knowledgeable! Thank you

G. W.

Very professional, good service. Went for a look and left a couple of hours later with a new car. Mitch and Joe and all the staff were excellent.

D. T.

James Burgess dealt with us in a friendly and professional manner. The weather was dreadful but his friendly and helpful approach made it all stress-free and easy. Nothing was too much for him. He answered all our questions and gave all the info we needed to buy the car in part-exchange. An excellent transaction.

S. P. S.

We had a great experience looking for a new (to us) used car. Due to covid restrictions shopping for a car has proven difficult because you dont actually get to see the car up close until you buy it, so can only view online. From the start @David from Carshop Warrington, took on board everything we were looking for and also our budget. Straight away he sent over a number of cars for us to look over which gave us the opportunity to narrow down our search, he then sent over the perfect car for us which was within our budget. He arrange for a video of the car to be sent over to help us get a look of the car in more detail and plenty of spec information and the history of the car was also sent across. Once we agreed on the car, we then spoke with Stephen who went through in detail the next steps and to arrange collection, again Stephen was really helpful, gave us information about our 3 month warranty and also explained about our 14 day cooling off period where because we have bought without seeing the vehicle we get to try it for 14 days and if were not happy we can return back to the Carshop. He also went through add on packages for extended warranty options if we needed. From start to finish the whole process has been a positive experience even when we came to collect the vehicle it was all straight forward and the guy (sorry I didn't get his name) was really helpful and went through the basics of the car to get us started. So all in all we have been happy with the service provided so far so thumbs up from us.

F. M.

To be fair was during lockdown but found the click and collect process stressing. On collection day was left out side in the cold for 3 hours past collection time, so picked car up in pitch darkness, no fuel, unfamiliar area without even being shown basic car controls like where the headlight switch is

L. R.

Good and easy experience was grateful for the help from Joe and Mitch

c. c.

Excellent service, great choice of vehicles. I had to change my test drive dates a number of times with no issues. Reception team kept me updated and reminded me of bookings during the week. Trading in old car for new and document exchange very simple. They do the work for you. However, if you’re not going down their finance route then expect an hour of finance, warranty and product offers you need to sit through. Overall I was really impressed with the facilities, website, pricing, both on my trade-in and portfolio vehicles. I will definitely consider using this company again.

J. D.

Chris was really helpful and didn’t stop until I was satisfied

M. C.

Allowed us to walk around at leisure looking at cars with no pressure Becky took us for a test drive. She was very polite and helpful . we returned to the showroom and Becky helped us through the purchase procedure. She explained options to us clearly. The showroom was very busy but comfortable and we were supplied with drinks at regular intervals -so no complaints. Really good range of cars - we actually purchased a car we had not previously considered so worth a visit.

J. O.

We purchased our new car this week and we honestly couldn't be happier. Nathan was fantastic. So helpful. To be honest the whole team were. We love our new car. Thankyou Nathan and thanks to the whole team.

h. O.

We came to look for a new car, David was absolutely fantastic, we were specific with our needs, they listened to us and what we wanted. David and Rob were never pushy. Due to personal circumstances we didnt end up buying the perfect car that they found us. But even though we didn't, I never felt pushed or rushed. Brilliant salesman who you can tell enjoys his job. When the time is right, we will be back :)

D. W.

Excellent service, visited for the 2nd time to upgrade my car. Due to lockdown restrictions they worked with me remotely with any small problems addressed and resolved without issue, dealerships Covid protocols very good when collecting the car, thanks to Steven Cable and Steve Whittle for the help

L.

Online buying and communication up to sale was good. Unfortunately the preparation of the car for sale fell short. I noticed on photos online the wheel arch lining seemed to be hanging off and asked if it could be looked at before collection - nothing was done and I ended up paying and getting the wheel arch fixed my self after the sale. Missing rear iso fix covers - bought my self online Missing car mats - bought my self online No owners books supplied - bought online Bodywork needed polishing up as had lots of swirl marks Rear light letting water in - had replaced at a garage 4x new tyres were put on by my self after buying as it had 3 different branded tyres on the car causing it to be slippery in the wet. Usually I would of picked this up before hand but with the covid restrictions I had to take the risk and hope the garage would pick this up for me, unfortunately seems we haven’t got the same standards.

k. L.

This is a place to go if you know exactly what car you want and what you're prepared to buy and confident as soon as you walk in. It's like any other car supermarket and the salespeople are under constant pressure to sell cars, but I will say that the female salesperson that we met today was really nice and was really helpful. But if you're just wanting to look and see what's on offer I feel you'll be pressured, we were asked 5 times if we were ok and being looked after. But really good choice of cars, some are a bit expensive I thought but still a good choice.

m. p.

I purchased my car a fiesta St and had nothing but great service from carshop Warrington. Evan the sales person was great and Chris the finance guy was superb! Having the car revealed to me at handover was a great touch. 5 stars for me.

E. P.

Jo@carshopwarrington has been amazing whilst i needed to change my car due to change of personal circumstances. He has got me a great deal on a fab car which has everything that i need! After having two bad experiences with the store he has changed my views completely!! Thank you!

K. P.

After visiting other car showrooms we decided to visit he Car People in Warrington and were pleasantly surprised. The service was excellent, no pushy Sales Team, Everyone was very helpful. Once we had decided on a car and whilst all the relevant paperwork was being prepared we were given a guided tour of the Showroom and into all the 'back areas' where all the detailing, repairing, MOT/Servicing and spraying takes place, very interesting and very unexpected. Brad sorted out all the details for us and he was really professional but with a nice sense of humour and very knowledgeable (as were all the staff we dealt with to be honest). On leaving the showroom my husband commented that it had been a really painless transaction and if/when we decide to look for another car we won't be going anywhere else. I can highly recommend The Car People, and I don't do recommendations lightly!

n. b.

Our salesman Joe was extremely helpful from the moment we arrived. He helped us to find our dream car and work out a budget. He also arranged a part exchange of our old car! Couldn’t have asked for more! Cars all in fab condition, great value!

H. R.

Lachlan@Warrington made our car experience worth it! From start to finish, we were accompanied through the process without being pushed into buying. Lachlan dedicated genuine effort into locating cars that fit our criteria, detailing the perks and tricks of each car, answering every numerous question we asked truthfully, allowing us to test drive the vehicle. After making our decision, he guided us through the sales process very professionally, offering us options and explaining the advantages of each. He even stayed late to ensure we were seen to through the entire process. I do believe it was his professional, trustworthy manner and clear knowledge of the cars that motivated us to buy. He is an excellent representation of the quality customer service this company offers.

S. W.

The whole process of searching and buying our new car was seamless. The staff on the live chat were extremely efficient and helpful in answering our questions. When we arrived at the store, staff were friendly and welcoming, particularly Adam who took us for a test drive and sold us the car. Would recommend buying a car here.

T. G.

Adam Pearson superb advice. Very pleasant and helpful.

D. G.

Joe at CarShop Warrington was very helpful. He made me feel very comfortable in my decision making, didn’t rush, or push things on me and was very patient In showing me around the cars. I believe he gave me the best price possible and worked very hard to get me the price I wanted.

B. W.

I have just bought my first car from here. THE SERVICE IS FANTASTIC!!! I dealt with the salesman Evan and he is the most caring and passionate sales man I have ever dealt with. He told me all the info that needed. I will be back in the future and can’t thank Evan enough for his help. He is a true asset to your company.

R. J.

Came into the car shop at Warrington and I was greeted by a guy named Joe. He couldn’t have done enough for us. He found me the car of my dreams and bent over backwards to make the experience fun and enjoyable. Joe and the car shop remained very careful in regards to their COVID regulations and I felt safe at all times. Overall it was a fantastic experience! I couldn’t recommend the car shop and Joe enough! Would give 6 stars if I could.

E. J.

Bought three times from here when it was Car People, first experience as it as Car Shop. Still very happy with the service, greeted and looked after right away by James O’Brien without being pushy. He knows his stuff and happy to accommodate us.

k. i.

Just want to say a huge thank you to Joe at CarShop Warrington for helping me find my dream car. I have been putting off partexing my car in for a while now and Joe helped me make that step! He was thorough and very professional, I can’t wait to pick my new car up, thanks so much Joe

R. W.

Went in early to get a new car, I was initially dealt with by someone called Evan. He helped me have a look at a car, was really nice and helpful. After this, I was then seen by Chris, again very nice and very helpful. Went on a test drive with Chris it was fast and simple and I felt the service was very efficient. After this I was then seem to by Amy in regards to the finance and again the service was fast and efficient and super helpful. I recommend this place if you are looking to buy a good car for a fair price.

T. B.

Visited this place few days ago, very friendly and helpful staff, kids loved playing on small playground. Clean and nice facilities.

M. W.

Absolutely outstanding service from the CarShop first time I have used this company and I will never go elsewhere. From the minute I walked in to to the minute I walked out I was treated with sublime respect and care. Special mention to James burgess the salesman who helped me get my dream car, kept me in the loop every second of the day. A polite Well spoken young man who genuinely cares about his customers needs. At no point did I feel pushed or pressured everything was smooth as could be. Also Mr burgess' 2 other colleagues who helped massively aswell during the process. Mr David Rolt and Mr Stephen Gable. Same again another 2 outstanding members of the company who truly put customers first. The 3 operatives should feel proud in there efforts. Well and truly an asset to the company and need to be recognised for the work they produce on a daily basis. Thankyou guys I absolutely love my car.

B.

Bought a car and had excellent service. Mo the Pro in sales & Jamie the manager were amazing in putting together a deal. Overall I found The Car People very professional and a pleasant, efficient experience throughout. Was kept fully apprised of progress via email and phone. Chris in handover is brilliant. Well done & thank you! What a pleasure to deal with such a competent, friendly and passionate company. Highly recommended!

L. C.

Test drove a car on 3rd May and was collecting on 7th. When going to collect my appointment hadn't been put in the diary (not much apology for this error) and consequently everything that should have been done within that week wasn't. We spent nearly 2 hours there waiting for the car to be GardX'd and cleaned. Darren was very apologetic and helped in every way he could to complete so I could drive away so thank you Darren. Would think twice for the next one !!!

J. W.

My experience with the carshop was very good and if it stays this way I will purchase my next car from the carshop. The experience I have had was due to kate Thomson who was pleasant and professional and very helpful in the way she dealt with things

K. B.

Customer service from the staff at Car People Warrington is fantastic. A truly pleasant experience buying a car from here. Simon Middleham was so helpful, not pushy at all, listened to our requirements and came up with a car that ticked all of the boxes! The process was so easy and the communication throughout was fantastic. One week from start to finish is pretty impressive! Thankyou so much. We live our new Jeep Renegade.

K. R.

I picked my new car up today after ordering it yesterday the help and professionalism I received has been amazing a special thank you to Steve Cable, James Prior and Jamie Upham who made my experience first class. Loved the number plate touch left on the dashboard. Would recommend going to Carshop for anybody looking to purchase a car. Thank you all so much Karen Roberts

H. “. P. H.

My husband and I loved that we were not pressured in any way. We were free to ask any questions, given all the relevant facts and figures with no pressure to buy. A wonderful fresh and new experience of buying a car. We both agreed that having the breathing space and freedom of not feeling pushed into signing on the dotted line was one of the main reason we bought our car. Fabulous, friendly and patient staff. Cannot recommend highly enough.

N. G.

Would recommend for any car purchases, premises and stock of cars are beyond impressive. My sales assistant Tyler was of great help gave me the details and time too think of my purchase. The waiting was the only issues but except from that highly recommend.

J. B.

Just buying a car from carshop excellent service from Andrew and Evan would use again

L. I.

Having never bought a car from a car 'supermarket' before I've been pleasantly surprised. The staff have been friendly, certainly not pushy and very helpful. I reserved my car and was able to test drive it without any fuss. Tony, Chris and Ben have done everything they can to make my car buying journey smooth. If you're able to come in the week, do so. Weekends are busy.

E. H.

Very helpful assistants. Went to a lot of trouble to find the right car for us, as we have a mobility scooter so needed a large boot. What they should not assume is that the purchaser is of the male gender.

S. S.

Amir has been brilliant in helping us find our new car. We had lots of questions and wanted lots of comparisons which Amir accommodated very well. Thank you

J. A.

great professional service, best used car dealer in the uk

M. J.

Found the car online on Friday night, phoned and paid a small deposit to hold the car for myself and ready it for test drive. Upon arrival the vehicle was parked our front waiting for us. We were quickly greeted at the door by a young gent, who advised us on the Covid19 safety procedures. Following this, a gentleman named Tony helped us throughout, he arranged the test drive, took our px valuations and was extremely polite and knowledgeable. Pleasure to deal with. He passed us over to another gent called Steve, he helped us deal with the second half of the deal, again with a fantastic service and that was that. The vehicle was sanitised and given a final detail while we waited and a gent who's name I cant remember in collections (red head maybe?) Sorted out our handover! Quick easy and happy! The only issue was that the car had a few paint blemishes that I noticed whilst giving it a wash, but it's a used car so what do you expect! Overall exceptional condition. Priced right, good quality and great sevice. What more do you want! Thanks Carshop!

J. M.

Good choice of cars staff are a little pushy for you to get a car

A.

Very helpful, nothing is too much for these guys! They will ensure you are comfortable with everything and make sure that you fully understand the cars available. They go out of their way to make sure everything is explained fully and spend time making you feel like a valued customer. The place is huge and they have a massive variety of cars that they dont mind showing you. Nothing is too much trouble!

N. E.

Visited on the 5/09/2020, Gerogia was our car sales assistant and from start to finish she was warm and welcoming ensured we was happy with every step of the journey, she was well versed in her product knowledge, even though the tills system was having a blip she was still smiling and very helpful, it made a first time buyer feel at ease, can’t recommend enough! A* service!

P. D.

My son in law recently purchased a car from your Warrington store and dealt with Steve who was professional, informative and kept us up to speed throughout the process from making the initial enquiry to collection. Thank you to all involved at Car Shop, extremely impressed and thank you Steve, keep safe 👍🏻

a. b.

Bit of a mixed bag but overall happy with the experience. Places like this are there to sell you the finance and accessories and the cars are really secondary to this, hence the low prices, so just have your wits about you and explore all avenues of payment before diving in to a big and expensive mistake. I managed to secure a great rate from my bank before I went to view and test drive the car, which was literally all done in 5 mins just through my banking app! Despite trying, on the day they couldn't get near the same deal with their own finance options and after this I felt a bit of a frosty atmosphere from the salesman which wasn't helped when I also declined all of the extras like car shield and GAP insurance etc. He was still polite though and things went on as normal. I Was told on the phone previously that there is a £150 admin fee and saw it was added to the price of the car when I was closing the deal. Didn't think much of it until later on that night when I looked up the T&C's on their site and it stated that the admin fee was actually optional, which I was never made aware of. I looked at what it was actually for, which was; sorting the logbook (they have to anyway), 5 days driveaway insurance (my insurance was already set), helping to tax the vehicle (takes 5 mins online) and a re-valet of the vehicle (the car was already immaculate). Tried to ring the Warrington centre the day after but couldn't get through at all and only managed to speak to the salesman after sending him an email asking for a phone call which he rang back half an hour after and removed the admin fee with no issues. Just be aware that this fee is optional and if you don't want or need any of these things you can ask them to remove it. Made an appointment to pick the car up a couple of days later and did so with no issues despite a bit of a long wait for the handover team, however, there was complimentary coffee and hot drinks and even a children's play area which would have been a nice touch if I had of brought the little one so I wasn't bothered about the wait really. The cars are well priced from what I can see so there are definitely some deals to be had if you do your research beforehand and go in prepared.

J. L.

I’ve been to the Car shop on two occasions to view 3 different vehicles. My dealings were with both Chris and Leo. Chris on the first visit was funny charming but not too pushy as you would expect the stereotypical salesman to be. Even got me a great deal knowing my situation. I did want to wait for Chris for the second visit but I am glad I didn’t. I was greeted by Leo who dealt with my search in such a great way. Communication skills were five star! Never once did I feel like he was hiding anything, or wanting the sale (obviously for the commission), his problem solving skills were right up there two as he sat and worked out my issues straight away and even helped me decide on what car was more suitable for me and my needs. Ability to demystify the whole finance situation was great to! Make it clear what was needed, what to expect and not to be too unrealistic. Pretty great guy who has done nothing but help really and being new-ish to the company, he actually looked like he knew what he was doing which there are some companies *cough* I’ve been to visit before this who had no clue how to sell at all. Both Chris and Leo are both a credit to the company. As always you have to put an improvement so I’d suggest finding a way to provide a way to buy a drink. Obviously covid shut the vendors. Top notch from the team though. Cheers.

K. H.

Joe and Callum were a great help in finding me a new car. Everything was smooth and speedy. Great service.

S. B.

Arrived at Carshop Warrington, first impression of Carshop is excellent, met by Amir, who went through the details of the car, test drive was perfect. Amir went through all the relevant options for purchasing the car. Amir was knowledgeable and answered all the questions that we asked, he did keep us updated as there was a bit of a wait to see the business manager. Amir was professional, polite an asset to your business

F. H.

Excellent process like no other car buying experience. Truly hassle free. Customer consulants full of knowledge, business managers to advise the best deal, and a handover team to make sure you are 100% comfortable with the controls before you leave. I would highly recommend!

R. R.

Great service from start to finish. The Car People made purchasing a car extremely easy. We was allowed to look at vehicles at our own leisure and wasn't once pressured in to purchasing a vehicle. Eleanor in sales and Chris from After sales delivered perfect customer service. They also gave a brilliant price for our Part Exchange. I cannot recommend The Car People Warrington enough.

N. A.

Firstly, Zain was brilliant. He was pleasant from the start and had plenty knowledge when to share. He also gave us plenty space to chat when needed. Would be a 5* review if it wasn’t for the below. As soon as we were passed on to Tarica, the ‘business manager’, things went downhill. She seemed completely disinterested, not even looking at us when leaving her desk after signing for the car. Then when returning to collect the car, after waiting 15 minutes for our appointment we still hadn’t been seen so had to ask at the desk (again) to be seen. Seemed like we would have been waiting 45 minutes otherwise. Drive away insurance was then forgotten about by the team, had to be mentioned again by us. There was a lot of waiting around despite plenty of members of staff of all levels stood talking to each other at the desk. Then had to go to the local shop to tax the car, which added more time. However we went with Neil (not 100% sure of name), who was very chatty and very lovely, so managed to salvage what should have been a very special moment of collecting a new car.

d. s.

Leo was very helpful and listened to all the needs we had. Found us the perfect car 🥳

J. C.

Reasonably relaxed experience, helped by a not too pushy salesman. Test drives are no problem (although they have to come with you) Plenty of cars on site. Find the cars you like, note down the key numbers then go get a salesperson. Negotiations were a bit time consuming, lots of salesman speaking to manager and going forwards and backwards, but liked the salesman so let it slide. Just to update on this. We purchased a car from them as it was best priced in the local area. Collection of the vehicle was seamless. Car was valeted. Took about an hour to complete the handover. Will definitely deal with them again.

G. E.

Just bought a car from here really helpfull staff nothing to much trouble. Dean. Richard. And Holly made it go smoothly after initial hiccup.will definitely recommend this place thanks guys. 👍

C. H.

We had such a great experience at Car Shop Warrington. After an absolute string of bad luck, no one's fault, we're just cursed, we managed to get everything sorted with car shop Warrington. Sophie and Ross were a pleasure to work with, and Sophie even insisted we gave a test drive just incase there was anything we didn't like with the car. This was great because most car dealerships are just SELL SELL SELL THIS CAR IS PERFECT BUY IT!!!! In regards to our curse, when we were 5 minutes away from carshop, 10 minutes before our appointment, we ended up in a huge load of traffic that made us 2 hours late. Ross was perfectly accommodating and saw us in between customers so we didn't end up waiting longer for our car, and apologising for our wait despite the fact we were the ones who were late to the appointment. We're very happy with our little Citroen, and its definitely an upgrade from the ancient tin can we drove there in. Thank you so much Sophie and Ross, and Richard too who valued our car and gave us a good chuckle whilst he was at it!

N. H.

would highly recommend, Evan helped with the sale and made me confident in buying my car, I was then passed over to Brad who was very helpful from start to finish and fully explained all of the process, I also dealt with the SOLD QC George who went above and beyond in making sure the car was right and ready for my collection, and then Amanda from handover made the process quick and easy so I could get on my way in my new car. Very happy - will return again :)

H. S.

Go to Bradley Hayes @ Warrington for your new car We have just bought another car from Bradley Hayes @ The Car People in Warrington. Our whole experience from start to finish was excellent, everything was dealt with effectively and quickly. Brad was very patient whilst we decided on our car and didn’t push us once. Bradley made this an enjoyable experience and I can see him going far in the company. I will not hesitate to return to the car people at Warrington when we are due to change or buy another car and will certainly recommend to others. Keep doing what you are doing!

l. c.

Excellent customer service. So helpful polite and informative. Really understood our needs and helped us through the process. The gentleman that helped us Callum was brilliant. I can’t thank them enough.

H. B.

Generally good service. Our salesperson wasn't pushy and did his best to accommodate requests. The employee who dealt with our Handover was Kyle, who was extremely personable and made us feel at ease. There was one negative aspect of our experience - excessive wait times with a lack of information when we arrived for our finalisation and handover. The showroom was very quiet - there were plenty of salespeople wandering around at a loose end but no one to sort out our order and get us on the way! However, the transaction was ultimately hassle free, and we would certainly buy from The Car People again.

S. C.

Went to the Car Shop Warrington and dealt with a salesman Chris (Warren), I have to say having looked around many car supermarkets in my search for a new vehicle Chris went above and beyond what most sales people will do for you. He really seemed interested and listened to what I said to him rather than just talking, they have a great selection of vehicles and I highly recommend people to have a look. If you are thinking of going here ask for Chris W you will not be disappointed with the level of service you receive from this charming and dynamic gentleman, thanks Chris for everything.

P. C.

Fantastic service received by Chris Atkinson at the Car shop. Fully attentive, honest, really made the car buying process a pleasant experience. Could see others flipping between customers but really respected Chris' personal touch in guiding us through the journey and offering sound advice rather than the hollow car jargon. Ask for Chris, you won't be disappointed

G. H.

Brilliant service, fantastic range of cars to view and drive away same day. Customer service is second to none. If you're looking for a car and lots of choice then Car Shop is a place to go! A friendly welcome by Lachlan who then took us through the whole process..

M. H.

From walking in to buying the car the service is excellent without question. Well presented, Clean and a huge selection of cars. However upon collecting my car I was made to wait 25 minutes for a member of sales to come and show me around the car for my hour slot (A slot i was warned not to be late for). I was given a ten minute look around and then sat back down to wait another 15 minutes before I was dealt with again. I hope this isn't what I can expect from the post sales team.

l. t.

Tim Scott has honestly given me THE most amazing customer service. He makes me feel at ease and talks me through everything so that my journey is as smooth as possible, he's an asset to this company and thanks to him, I wouldnt go anywhere else :-)

D. B.

Excellent service in Warrington centre . Our second car bought with them and very happy with the deal. Joe was fantastic. Very professional and quick 👏

D. B.

Arrived at the Car People car centre, Warrington, at 11am and was welcomed by an extremely polite sales executive called Peter. He was extremely patient and knowledgeable and not even slightly pushy. He showed us cars within our price range and I test drove a couple of vehicles and bingo! Found my dream car! Thank you so very much for what could have been an extremely stressful time... I had been looking for 12 weeks! Thank you Peter, Amy and Louise! Great Service! A*

e. t.

Visited the car shop on sunday 06.06 during a quite busy time. We was helped by Joe Gorman. Then with business manager Evan , we was also another male that helped my dad (thats going to Wales tomorrow sorry we didnt get his name)! Great help and we both come away with new cars. !! Thanks so much from Josie & Brian

P. F.

At the carshop Warrington, the staff have been amazing. They have been dealing with our continuous problems for the last three months and have always been nothing but positive and helpful. Louise at the service/customer department, is a credit to the company. She's hard working and did everything she could for us to fix our problem we had. For the last three months we have been back and too in contact with Louise and Caroline daily, they were always a delight to talk to and we never left the carshop feeling discouraged.

j. R.

Lachlan at warrington- we came to the car shop today with a view to change our car, Lachlan was extremely helpful and very knowledgeable. There was no stress and nothing was a problem. By far the best experience I have had while buying a car

P. M.

I bought a car there for my wife last weekend. I thought the whole process and the staff there were really great. Simon dealt with us on the sales side. Alex on the finance side, and Joe on the handover. All 3 guys were really helpful. I've been to other car dealerships where the sales guys can be quite pushy and pester you. Not here though, really easy going but there if you need help. I will definitely be going back when I need to buy my next car.

R. W.

When we arrived at The Car People today we were greeted by an advisor who told us to take a look around, take pictures of the qr codes in the front windows and then take them into the car showroom to get the keys. We then walked in the showroom and was met by Chris Atkinson who took the codes straight away, got the keys and took us to see the cars. Chris was very welcoming and friendly which made me feel at ease. Chris then did everything he could to get us the best deal possible. We were then introduced to Mo, who took his time to carefully explain every detail of the finance. Not only was he very patient with us, he then willingly came in on his day off to make sure all the finance was in place so that we could take out car home the next morning. Would definitely recommend!

C. B.

Amazing Service, Lovely Staff, Patient and Free Coffee. I went with my mum to purchase a new car, whilst browsing outside I approached Charlotte and picked a couple of cars to test drive. She was patient, friendly and helpful. After picking one of the options I asked if there where any other suggestions, which she come back with and another test drive later, we found a much more suitable car. No pushyness on the finance, the added extras and you can say no at any time. The Business Manager, After care team and management have all been exceptional so far, so fingers crossed the after care lives up to the exceptional service received so far. Thanks Charlotte and all the team at the Car People Warrington

C. F.

Decent experience. 2nd car purchased from them within 6 months. Had not noticed a couple of deep scratches to paint work in test drive. These were not fixed upon highlighting them and was told everything had been done towards reducing them. Also after my 20 min trip home the car battery died however on ringing the showroom they were very quick to support the replacement with a new battery. Biggest impact on my experience was the scratches more than the battery

t. f.

Quick and Easy service. Customer care was good (by team member Nathan) and all was clearly explained. Bought from them before and will do again no doubt.

J. m.

Just been to The Car People Warrington for the 1st time. Recommend by our Grandson, Sam Buckley, who recommended them to us and we are so glad he did. We were met by Andy, a really lovely salesman, who was so helpful, patient and very knowledgeable. He helped us test drive 3 cars all different makes and then we chose a different car. Nothing was too much trouble. He explained everything to us and about products available and once we decided Andy then passed us on to finance department. Bradley Hayes was such a pleasure to deal with. He explained everything to us and made our first journey on to PCP contract easy to follow and understand. Brad was so polite and helpful - they are both a credit to your company The Car People Warrington. We will be back and will highly recommend your company. Thank you to Andy and Brad. X

K. M.

Had a fantastic customer experience with Joe Gorman today, he made everything very easy and have got exactly the car that I was looking for. Brilliant customer service from start to finish.

N. P.

Nice and friendly salesperson. They were not top push and open to telling you all you want to know. Being able to test drive without prebooking is a big plus. The selection is extensive so if you are not sure what car you want, chances are you will be able to see several in the car type you're after / your price range. Prices are good, although not the cheapest, however there is a sense of expertise, customer service and passion that you may find justifies the slightly increased prices.

S. Y.

Professional. Friendly. Genuine. The guys here at Car Shop Warrington will go above and beyond to give you best service. Andrew Baines and Dave Rolt are the managers there and are genuine trustworthy guys. It’s an easy-going yet reassuring process and they know exactly what they’re doing! I went away today with a car and felt very happy with the whole experience. Recommend 100%.

J. m.

I bought a car in May from you and within a couple of days the stop start wasn’t working so I booked it in for a diagnostic. After the diagnostic had been done the lad behind the desk said the battery had been ordered and someone would phone when it was in. I have still not had that phone call(2 months later) and I have tried and tried to phone you but can never get through. Then last Wednesday I actually got an answer. She promised someone would be in touch within 24 hours. Guess what? Nothing. When I bought the car it was great. They brought it from another site I test drove it and bought it. No problems. Your aftercare though is non existent. It’s a joke. Can’t get through on the phone no one ever rings back. Also when asking about 2 year RAC cover the same lad shrugged and said he didn’t know how it worked. I have no membership number no phone number so I don’t know what to do if I needed them. Your before care is great 5 stars your aftercare is atrocious and gets no stars

P. G.

All the staff we came into contact with were extremely polite and friendly, and none were pushy. Everywhere, from the front customer car park, the showroom/reception area, and through to the outside display car park was spotless, bright, and roomy. Gives a very good impression, and makes the potential customer relaxed. Well done!

E. B.

Wow! Amazing from the start, Walked in and the environment was so relaxed, I have never felt more relaxed in a dealership, the staff was so polite, hassle free! Alot of cars to pick from. Sales were fantastic and handover was the same! Charlotte was lovely! Highly recommend!!

C. P.

Joe in Warrington was there to meet me for my appointment and made the process go really smoothly and without keeping me waiting around. The car was ready and close to the building for the test drive so we didn't have to go looking for it & Joe explained everything clearly.

M. b. M. C.

A big thank you to Joe for helping us to buy a car today. He was very polite, friendly and not at all pushy. Would definitely recommend him and Car Shop Warrington to others!

I. J.

Amazing company, really helpful and answered all questions asked. All staff helped me develop my understanding in all aspects of my purchase. Would highly recommend !

H. M.

Great experience. All the staff were friendly and ready to help out. Andy Ntege was fantastic, very friendly and funny. He was so helpful from start to finish.

R.

The guys put a lot of effort into making sure it all turned out well. Happy with my purchase. Would buy from here again.

S. n.

Recently bought my new Fiesta from Charlotte who made the whole experience simple, quick and affordable. She showed me a range of cars within my budget before I decided which to go for. Charlottes manager Robert was amazing and really helpful through the whole experience, as was the business manager Alex who was extremely professional when it came to arranging the finance. I highly recommend visiting these guys and I’m sure I will return to them in the future.

S. H.

Outstanding service from start to finish. On arrival we were greeted by a lovely woman (I didn’t get her name but she blonde hair) at reception who immediately set the tone for the visit, nice and relaxed, and directed us where we needed to go and what to do. After looking at the cars, we came in to think things over with a lovely free coffee - bonus!! I asked for the keys to two chosen cars and was greeted by the lovely Chris. Nothing was too much to ask, everything was relaxed and not pushy in the slightest like you normally find car dealerships. Richard also became part of our experience who made it so much fun. After much discussion and a lot of laughs the car was chosen. This was not like any other experience at a car shop, and can honestly say would definitely buy and recommend here to anyone. Chris and Richard at the Warrington branch definitely cemented the sale! It was all effortless and I was able to drive away the same day. Thank you guys. Greatttt news!!

S. A.

Well I thought I'd be looking around for ages but I went to the Car Shop & told Rob what I was looking for. Sat down with Tony who showed me my options & then looked at the cars & chose the one for me. A helpful young man called Brad took over to go through the finance with me & then the day after was set for collecting the car. Arrived next day to complete final formalities & car was handed over by another very helpful member of staff. Brilliant No hassle service from start to finish.........Thanks the Car Shop

G. R.

How I missed this place before now is beyond me - it's huge and has hundreds of cars. It was very well organised and the staff were excellent. They had lots of different cars for different budgets. Well worth a look round if you're looking for a used car.

C. T.

Whole process was great. Easy to sort out online, and when I came in I was greeted and looked after by Joe. Super friendly, and answered any questions I had. And a crazy amount of cars here!

E. v.

I can’t praise the staff at the car shop enough. I’m delighted with my car and the whole process was fantastic. Robert Foster-Aspinall was superb in helping me find the perfect car. I strongly recommend you try them out if you’re looking for a great deal. Thanks Robert

M. T.

As a family with 3 children we had a good experience buying from The Car People. They've got good facilities which make it a lot easier to do. The staff, Chris, Bradley and Louise who dealt with us, were friendly and helpful and obviously they're there to sell but it never felt over bearing.

K. P.

It was amazing the staff were very friendly,responsive and respected. I found a lovely car also I have free delivery. Thanks a lot 😊

P. B.

Joe at Carshop Warrington is definitely very good at what he does. Charismatic and takes the time to chat. He wasn’t afraid to say he didn’t know something, and went to get his manager to answer my question. Nice guy, nice car, nice day.

G. G.

Went in to look at a nissan qashqai, found one we liked, had a test drive, decided we liked it, part exchanged our vehicle for a decent price, found Joe very helpful and informative, answered any questions, he did have to much hair, and i think i once saw him on the only way is essex!! Other than that hes a good guy! Looking forward to picking our car up!! 👍

j. e.

Friendly staff and they didn't talk down to me (apart from one rude manager). Its a nice place with space to move around between cars. Space to wait for the car to be ready/current car to be valued etc and things for children to do is a bonus. The only thing I didn't like was all the added extras they kept trying to sell me and the admin fee - I think that should be part of the car price.

G. E.

Great service from start to finish. Reserving the car was easy. Adam gave us a call a few days before to confirm all was ready for us. Not pushy about the sale at all. Would highly recommend!!

J. D.

James Prior has been an amazing help. Took the time to talk us through each car we looked at, and very happy with the purchase. Did not feel pressured into purchase.

C. C.

Nice range of cars. We waited to see 3 cars we liked. It was busy so a 30 minute wait. We expected the salesman to come over to the cars but he just opened the door and explained if we were not buying today there was a priority system in place so he couldn't hang around. We looked at the cars on our own but had no info or anything. Just because we weren't burying on the day made us feel a little bit uncomfortable and surplus to requirements.

N. C.

Amir at carshop Warrington found us our perfect car. We were looking for weeks for a car big enough for a newborn and three year old. We never even thought to check out the car that we ended up getting. Amir was extremely helpful, and we struck up great conversation. We have thoroughly enjoyed our experience and will be coming back when we need a new car. Thank you Amir and good luck with the new arrival!

G. B.

Great, efficient and professional service, a very slick operation, going through the relevant departments with a friendly service, to which nothing was a problem. Very happy to recommend, thought it was going to take a week to sort out a car, but all was organised within 24hrs! Thanks Richard and all your team

M. M.

James at the Warrington branch was extremely thorough and helpful throughout the whole transaction. Its been an absolute pleasure purchasing a new car. Would recommend highly. Keep up the marvellous work James. You're a credit to this branch.

C. M.

A very warm and welcoming place to buy a car. PPE is provided on entry the salesman Tyler was very professional nothing was too much trouble. Didn't rush you to make any decision on the spot a real great salesman would recommend CarShop Warrington to anyone

M. C.

DO NOT FEEL PRESSURED TO BUY GUARD X. Overall good experience, but definitely classic pressure selling when it came to Guard X. Was clear from the outset that we were not interested, but got a 25 minute lecture on how you are risking life and limb if you dont have Guard X. Every step of the way I said we weren't interested but still got an ear berating about it. Had been there a long time finding a car and sorting the deal out. If it had happened earlier would have walked out.

M. W.

Thanks to Rob and the team for saving what could have been a waste of a day. My son was looking for his second car and we had travelled for two hours from mid Wales to another company called Motormill who let us down badly. We found The Car people by accident and they were great and very professional, not pushy and very helpful. They stayed after closing time and made sure we had everything. Well done to a great team, and many thanks Mark and Osian Wells

S. K.

Beware of admin fees (£150). Nice place, lots of good quality cars. The sales staff were very helpful and showed us a model of car that we'd not considered - which we've now ended up purchasing from somewhere else that doesn't charge admin fees. I fundamentally struggle with car dealers charging £150 to sell a car - it's your job to sell cars! Make the cost of purchasing a car more transparent please.

H. C.

We recently bought a car from The Car Shop Warrington. Unfortunately there was a recall for the vehicle on the day so we could not driveaway with the car. In addition, there was a delay in getting the car to BMW in time for us to collect the car following week leaving us in a difficult situation. Joe, our salesman with the 'floppy hair', went out of his way to help us and managed to resolve a very stressful situation for us. We adore our car and thank Joe for supporting us!

B. D.

Came in to see a Ford Kuga we had seen online and was meet by Joe. From the outset he was professional, and keen to ensure he fully understood what we wanted. Different buying a car under COVID conditions but we had no problems at all. Took the car for a test drive, agreed the value of my trade in and that was it. Simple, efficient and great value. Big thanks to Joe once again.

P. R.

Collected our new family car today. Great experience on the day we first came to look around. Not hastled in the slightest by pushy salesmen. Had a slight issue yesterday in collection which was not The Car People’s fault but the finance company. However the manager and handover team where really apologetic and tried to help. As an opology they put plenty of fuel in the car 😜. We will be using them again when needed and would highly recommend. Thank you.

R. L.

Brad at Warrington : First Class !!!!!! I bought my Volvo at CarShop Warrington just over a year ago, the service I received was outstanding, yesterday I was back for its first service and all I can say is.....WOW. The service team were on point and welcoming, but it was the attention I received from The sales team during my visit, that really made my day. My sales exec Brad recognised me instantly and even remembered my daughters name. He couldn’t do enough for us, and I’m officially a customer for life. Thanks guys.

S.

We bought a car through Rebecca L, she has been amazing, very experienced, knows her cars, friendly, easy to talk to and I will be recommending her to all my friends/family. Thanks Becky for your quick and easy sale. See you soon

j. r.

Very professional from start to finish. All sorted and drove off in my new car after a couple of hours. Love my new car.

M. L.

Joe at car shop Warrington took great care of me today, from greeting me on arrival to putting all concerns at ease and getting things competed in no time at all. It’s been the most straightforward car purchase I have done. Thanks a lot

T. S.

Went into the warrington branch unsure of what type of car I was looking for. Chris and James were fantastic! With their help, I have found a car I really like and in my price range. They were so helpful, answered all my questions and made what I thought would be a lengthy process really quick. Thank you to both! Would highly recommend!

C. R.

I recently visited Carshop Warrington on Sunday for a quick look around before going home and discussing options with my partner. On arrival I was greeted by a smiling and generally lovely lad who was all to happy to help and not remotely pushy. After being given the tour of all the cars Liam left me to look round often checking up on me with refreshments and answers to all my questions. I was surprised to hear he hasn’t been at the carshop for long. He’s an absolute asset. I will be back to see Liam. I recommend you ask for Liam if you find yourself browsing for cars at the Warrington store.

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