Reviews of Batchelors Suzuki and Mitsubishi York. (Car Dealer) in York (North Yorkshire).

Batchelors Suzuki and Mitsubishi York

414 Reviews

186 Comments

Car dealer

Suzuki dealer

Car dealer

Used car dealer

Ings Ln, York YO26 6RA

Description

Information of Batchelors Suzuki and Mitsubishi York, Car dealer in York (North Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Batchelors Suzuki and Mitsubishi York

Reviews of Batchelors Suzuki and Mitsubishi York

G. L.

It was a lovely experience buying our first family car with Batchelors of York Suzuki. We didn’t have an appointment and just walked in after seeing the cars online. We had a great time viewing the cars and was offered a test drive. Nathan was really friendly and walked us through everything clearly. He also gave us some advice about car insurance which was very helpful! Would definitely recommend :)

a. b.

Excellent professional staff with attention to detail and clean reception and facilities. With the ability to service cars on Saturdays was the one for me.

E. F.

Although I didn’t buy a car, I cannot thank Swara at Bachelors of York Suzuki enough. She has been brilliant and answered all of my questions and went out of her way to help in every way she could. Her responses were very quick and patient whilst I made a decision and the only reason I didn’t purchase a car from her, was due to covid and travel restrictions so I purchased one more local. I will definitely go back here in the future for my next car. Thank you so much Swara! Elsa and Suz Ferguson

C. W.

Thank you to Rosie Ball, she was lovely from start to finish. She showed us a range of vehicles, pointing out plenty of specifications about each model. She was a pleasure to deal with and has a really professional approach to selling the Susuki Products. We purchased a Susuki Vitara and it is a perfect car for us.She went the extra mile, thanks Rosie

K. C.

The whole experience from deciding we liked the look of the car to driving away was easy and seamless. Swara is a very pleasant young lady who was nothing but professional and courteous at all times. When we collected the car she was also very knowledgeable, in short a credit to Batchelor's. She could have quite easily become a little exasperated at explaining to this old fool that because of Covid you didn't come and test drive a car you thought you might like but that you took the car away and, in effect, you got a test drive week. I did not get the concept at first, thank you for your patience Swara. The purchase of a car means a necessary major financial outlay but as I said at the start we never had any problems, doubts or second thoughts because of the way we were treated. When I saw on their website TLC not PLC I thought it a little twee, however having dealt with Swara I think they are justified in the statement.

c. s.

AJ and Rosie have both been brilliant! Faultless from start to finish! Top guys, top garage would definitely recommend

M. W.

My ninth purchase of a New Vehicle in 7 years from this Dealership says it all ... I keep going back for more of the same!!! A Refreshing and Pleasant young Women by the Swara took care of the Handover of my 9th purchase being extremely Professional, Pleasant and Polite in these Covid challenging times but we must not forget Antony who always 'Cooks' a good deal for me!

P. M.

Dealt with Nathan Vertigan over the last six months regarding purchasing a new Jimny, From our first enquiry to collecting the vehicle yesterday the service and communication given to us by Nathan exceeded first class. We would not hesitate to deal with Nathan again, and will definately be recommending him and this dealership to any one we speak to. Nathan was very knowledgeable about the vehicle ,which was clean and tidy for our test drive, we could not fault his communication from day one. We give him 6 stars out of 5!

M. G.

Fantastic service from Batchelors Suzuki of York. From start to finish there was great customer service and communication from the Sales Executive Nathan Vertigan. Nathan and the rest of the team were very professional and welcoming on delivery day. I would happily recommend Batchelors Suzuki of York.

F. B.

Great customer service from Mark, made the whole process a relaxed and enjoyable experience, will definitely be back in the future!

D. G.

Very good service from James Healey, very professional and great to deal with at all stages

M.

Superb service from Nathan, plenty of time to chat about options, knows his job and was a pleasant experience in buying our Suzuki from Batchelors. Carried out the small jobs for Pre delivery and handover. Would certainly recommend without any hesitation.

L. B.

Really great place to buy a car from we have just bought a Suzuki cross a fantastic motor ,mark howden is a really nice friendly helpful guy ,we have had first class service from him &all the staff at York Suzuki highly recommend this place ,going to coming back over the years now 👍🚗.

M. B.

Fair price, good quality motor, friendly salesman not pushy & no sales patter. PX process was relatively painless too. Only slight issue was we had to wait over an hour for car to arrive from "polishing" despite plenty of notice having travelled 200miles

E. C.

I recently exchanged my Suzuki Swift for an Ignis. Swara was the main sale's person I dealt with . She was extremely courteous, polite and helpful whilst conducting herself in a professional and confident manner. Having decided on the Ignis, she and her colleague, Rosie removed the dog guard from the Swift to ensure this would also fit in the Ignis. I have a nervous Jack Russell who travels in the boot space of my car and I was anxious that all would be safe for him. I would recommend Bachelor's to any prospective customers as I received first class service from all concerned.

J. J.

Great customer service and no pressure sales team. Really helpful and easy purchase process. Good value for money and very pleased with my new Suzuki Swift car.

Z. K.

Really friendly people, especially James Healey who helped me get the perfect car for me. Not pushy at all and really great service

s. c.

Bought my 2nd suzuki from batchelors of york First class service from start to finish nothing was too much trouble James Healey first class 200% Customer service Delighted with my new car

M. F.

A big thank you to Mark and everyone at Batchelors York for the professional, polite and efficient service I received when buying my Suzuki Swift. I would thoroughly recommend them.

J. S.

Thank you Mark for making our part exchange so easy informative patient and helpful a very good experience

C. H.

I did a part ex with my vehicle to a Suzuki swift and Nathan vertigan couldn’t have been anymore helpful! I couldn’t be anymore happier with my car now, so grateful. Thank you for all your help. Would definitely recommend and will continue to use Suzuki @ York.

G. C.

A lovely warm atmosphere, all the staff are welcoming & friendly, even when someone else is looking after you. I’ve often just called in for a cuppa & everyone still has time, the best garage experience I’ve had in a long time

Z. R.

I reserved a car online and was called the same day to arrange a test drive at a time convenient for me. AJ Paralimnitis was very helpful on the day, talking me through the car specifications and also assisting me in my first drive in an automatic car. The car was exactly how it was specified and shown and on the website. I was then able to place a deposit on the car the very same day and pick it up two days later to drive it home. I am a very pleased customer! Thank you.

J. D.

I purchased my family car here. The service was great, very efficient, friendly and no hassle. Nice bright new show room and the coffee is good too! I love my car. Thank you.

C. R.

They were very responsive and very helpful on the phone backed up by superb service and patience when we had travelled 200 miles to pick up the car and part ex ours. Despite the long journey, we would buy from them again as the experience was easy and honest.

L. R.

Great experience buying first car. Nathan was extremely helpful and attentive throughout.

C. H.

Picked up our new car on Thursday and am delighted with it, all the staff were very helpful throughout the process and all the information and options were explained fully by Dean Neville who explained things clearly and was very friendly .Thank you to Dean for making this a hassle free experience.

M. C.

I have just bought my 1st brand new car from this garage. Nathan and Chris could not have been more helpful! It was such a pleasure to buy my car from them.

p. a. p. m.

Very glad we went to Batchelors York. Delighted with our Vitara, Nathan and Tony really helpful, made the process of buying a car a pleasure. Thank you.

R. C.

I dropped by the showroom to see if they had any IGNIS automatic vehicles I have owned a manual IGNIS for four years. Nathan C really looked after me with the test drive, the paperwork and the collection of the vehicle. He went above and beyond with the whole process a very welcoming experience. Thank you so much for your kindness.

s. p.

5 star service from batchelors i dealt with rosie o’connor sorted everything out over phone as i live in bury. very efficient lovely straight talking young lady. drove up to exchange cars everything done in approx 1 hr delighted with vechile would highly recommend

T. T.

Many thanks good service in the COVID-19 buying a car. The only thing that would have made it 5 star was the scratch on the door I was not told about that I will need to get sorted.

J. W.

This was the 3rd Suzuki purchased from Batchelors of York and Nathan Vertigan was a great help - but that was expected as we were back at Batchelors. Nothing was too much trouble, every question got a proper answer and our general interest became a decision to purchase and everyone was happy. We now have our new S Cross and VERY pleased. I also have no doubt that Peter and Vicky in aftersales will look after us and our car as they did the last one. The 'total package' from Batchelors and the reason for buying from people you can trust.

T. B.

We dropped upon Batchelors Suzuki at York having arrived at the chinese restaurant opposite too early so decided to have a look around their cars to kill time. We weren't approached by anyone at this point as we browsed the stock. The Vitara model was the one we preferred and after our meal we popped back across for another look. At this point James came to introduce himself and after discussing our liking of the Vitara we arranged a test drive the following day which took in the A roads out to Wetherby returning through the villages back to York. James then searched through their extensive stock at both York and Ripon to find us the car, specification and colour that we wanted to which we added some extras. We only waited a week for the parts to come from Germany and to be fitted before collecting the car. James was very professional throughout and a pleasure to do business with. A very well deserved 5 stars.

K. H.

Excellent customer service from Nathan at Batchelors. No pushy sales technique just good old honest polite service. Can and will recommend Batchelors of York.

G. E.

Great firm to deal with - nothing too much trouble ! Thoroughly recommended. Keep up the good work guys!!!!

J. H.

Chris Hodson was brilliant in helping me purchase my new Mitsubishi and even arranged for the handover to be completed via Ripon which was nearer to me. Outstanding service and would recommend to friends and family

L. R.

I was looking at a very nice suzuki i called to enquire about it and i was greeted by Mark Gaines who really helped me to get the car and it was a very smooth and quick process. Id like to thank Mark and Batcherlors for getting me back on the road again

p. c.

We found that the staff where very helpful and helped us throghout our purchase of our new swift car .We would recommend Batchelors to any one.

K. M.

Just purchased my second Suzuki from this dealership. Received Excellent Customer Service from Chris Hodson & Nathan Vertigan. .

A. B.

Great all round service from people that care. From purchase to servicing, I have nothing but praise for the team at Batchelors York who go the extra mile (excuse the pun)!

S. P.

Wonderful service with attentive staff and well prepared car. The fruit tea was lovely. Hopefully the car we bought will be as nice!

P. B.

Great service and salesmenship. Lovely attitude and really helpful. Especially chris and rosie. Have used for many years and always got a really good deal. Paul batt.

g. g.

excellent service with no sales pressure very informative and pleasant salesmen, AJ, will recommend.

H. T.

I couldn't of asked for a better car buying experience, Nathan Carpenter was great and got me the most amazing car that I wouldn't of thought of on my own, he was professional and kind, as were the other members of staff I spoke to. Highly recommend especially for first time buyers who may be nervous :)

S. R.

Great service as I purchased a new Vitara at the weekend. Thanks to Conner Toy and the staff at Batchelors of York for your time and assistance.

C. G.

Great purchase, the salesman has been very helpful and honest, it’s been a pleasure doing business with you. I would strongly recommend batchelors to everyone I know

r. s.

No hard selling from Batchelors which is nice in a car retailer. Just being allowed to make up your own mind. Good job Nathan.

B. P.

A very pleasant experience and Swari, and Rosie were very helpful during the whole Transaction, and very knowledgable, A real pleasure . Tish & Barry Pitts

R. M.

An absolute pleasure dealing with Nathan Vertigan and his colleagues, -genuinely caring and careful people - we are grateful for an outstanding experience - and for the car!

L. R.

Great Car excellent service Rosie was very helpful and friendly hassle free and Covid safe would definitely recommend.

c. R.

Hassle free sales people my car was presented in top condition on arrival was offered a drink of my choice sales rep rosie is an excellent sales rep keep up the good work

R. B.

Really helpful staff rosey was very helpful with imput from Nathan at the end

A. L.

Satisfied with the service from you. The person I dealt with Frank was very efficient and informative. Too much paperwork now but that is the system. A Lumb

I. S.

Excellent service from Nathan who helped with the purchase of our new vitara.

k. c.

Have bought 2 cars from Batchelors York recently. Nathan Carpenter was fantastic throughout, always on the end of the phone. Would 100% recommend to everyone. Thank you Nathan for all your help. Karen Cockerill

W. M.

Rosie Ball made the whole purchase experience effortless, cant wait to collect the car which was ready within the week!

T. C.

Would like to thank Nathan and Tony at Batchelors of York for the excellent service and help in the purchase of our new family car!

N. 1.

No heavy handed sales, we were free to look around without being hassled. Will definitely be back to buy.

A. L.

Called in today following a clutch problem. Super service extremely helpful staff.

S. K.

Very professional, obliging and polite service. Good clear pricing and great communication of what's happening and why. I am impressed.

C.

Recently purchased a vehicle with a trade in. Very professional staff, impressive facilities and would happily recommend.

S. R.

Excellent customer service from the moment we pulled up ,Rosie answered all our questions and made car buying a pleasure

R. S. N.

Good efficient service.

H.

Really polite and friendly staff. Small dealership compared to those around it. But new facilities and very clean.

J. Y.

Great customer service and a fair deal. Nathan Vertigan was superb.

P. T.

This is the second car I have purchased from Batchelors of Ripon. I have found them to be very professional and attentive. In particular I would like to thank Dana Mukane who has been absolutely excellent and prompt at dealing with any queries I have had. I would give more than five stars if that was possible. Thanks also to the rest of the team who have also been very supportive.

t. r.

Airy well presented showroom. Friendly and helpful staff.

T. S.

Great to deal with made buying a car a pleasure friendly staff free drinks for the kids outstanding thanks again

S. G.

Great car, great service. Thank you Antony Denton!

P. F.

Excellent customer service from Mark. Would highly recommend.

c. g.

Very helpful and courteous members of staff , l would highly recommend Batchelors of York .

S. B.

Nice new place the right price cars very good sales team

M. C.

Pleasent service Car cleaned and valeted all within a couple of hours

C. C.

Great dealership and really helpful and polite.

C. T.

Had a very pleasant experience. Great staff and very polite

L. O.

Fabulous customer service especially from Antony

G. R.

We purchased a Suzuki Vitara from Batchelors, we were looked after by James Healey. He took us from a test drive through to delivery without hassle and did everything he said he would do. We are very pleased with our new car and highly recommend them,James was courteous and polite at all times and even got the tea and coffee.

l. b.

Friendly staff excellent service great cars

G. M.

Purchase was thoroughly professional with attention to detail

K. W.

Helpful staff, good service.

n. w.

Staff are very friendly and professional

W. H.

All good as usual!

D. L.

Very helpful and pleasant

K. T.

Good people

G. S.

Very helpful

A. D.

Superb service from AJ. Vitara arrived unexpectedly early but thanks to AJ, I was able to put it on finance and get to enjoy it! And in my chosen colours. Second Vitara - love them.

E. F.

Couldn’t fault! Absolutely perfect team especially AJ Paralimnitis. He was brilliant and extremely helpful in many ways. Great service!

T. J.

I recently bought a used car from Batchelors in York and had a good experience. The salesman, AJ, made the process easy. Batchelors were also receptive post sale when I noticed a slight issue on the car and were quick to deal with it.

C. F.

Bought our car from a year ago and my bought her first car from here today after passing her test. AJ was so good with her, explaining everything simply. He made sure she understood everything. We both felt very comfortable and at ease during the whole process. Highly recommended A+

A. D.

M. W.

P. F.

S. D.

L. W.

W. &. A. J.

Picked up our new Ignis on Tuesday from Batchelors and had great service from all involved. After a small hiccup with the Tyre Pressure monitor system, everyone at the dealership worked hard to remedy the problem, special thanks to Brian in the service department who stayed on after finishing time to make sure we were set up and running. All the staff, James on sales (working from home with Covid!) Nathan who stepped in to cover our handover and Mark who tried every which way to help us out. Excellent service from all involved. Thank you.

P. P.

Really pleased with Suzuki Vitara purchased from them. Its an absolute joy to drive. Have found all the staff at Batchelors great to deal with: friendly and professional. They all seem very genuine to me.

A. B.

We found our car on auto trader which we were interested in, rang and went to view the same day. The salesman Mark Gaines was great, very efficient and helpful. We were able to test drive the car straight away and really enjoyed the whole experience. Mark did lots of research into the car for us and answered all our questions. Very impressed with the service and very pleased with our new car. Thank you Mark.

a.

A big thank you to Vicky, Pete, Ian, and everyone else involved in looking after me during my service booking on Monday 25th July. Vicky on the service desk was an absolute star, booked me in at relatively short notice and had everything carried out that I'd asked for. Pete very kindly looked after me on price and Ian the master technicians report was very thorough and standard of work clearly impeccable. The car was handed back to be in fantastic condition with a very thorough clean and vac carried out by their lovely valeters. Cannot recommend the team here enough. They are a credit to the fantastic Suzuki brand.

R. H.

Fantastic! After seeing the great deals that Suzuki are currently offering I contacted my local branch and spoke with AJ Paralimnitis, who was very accommodating and helpful. We arranged a time to speak in person and for him to show me what cars are available, himself and all of the team at Batchelors of York Suzuki made myself and my 6 month old son feel very welcome and at ease. AJ made the process of buying a new car easy and enjoyable. Thank you!

A. Q.

Myself and my wife were searching for a family vehicle, we were pleasantly surprised when we found the perfect vehicle advertised online at Batchelors of York! Particularly impressed with the level of detail and photography in advertising! Lots of extra effort and detail 👏🏻 clearly worth it! From initial contact the customer service and level of communication and attention was second to none, AJ was superb from start to finish! Going above and beyond in organising to pick me up from the train station on day of collection in addition to the frequent and detailed updates throughout the entire sales experience! More impressively was the collaboration in the showroom. AJ's colleague 'Suzie'!? I may have this name wrong (Apologies) as I didn't deal directly but treated myself and my wife like her own direct customers where AJ was tending to another customer etc. The benchmark for other showrooms to follow! Thank you! 😊

L. S.

Very pleased with our new Vitara! AJ gave excellent service, straightforward (computer system crashed but didn’t retract for our experience) we were able to test drive on our own, so really give it a good try out. Carry on giving lovely new curtesy cars for service customers it works 😀

D. A.

Called in to Batchelors of York to look at Suzuki Vitara options . We were greeted by Rosie and AJ who were really helpful and knowledgeable. After test driving a couple of models we opted for the Vitara 1.4 automatic. The buying process was quick and easy with both Rosie and AJ ensuring it was a pleasurable experience from stepping into the showroom to driving the car out

S. G.

Thank you AJ for making my experience of buying a car so easy. Great customer service very friendly and knowledgeable. Car was spot on when I came to pick up. Very happy.

J. S.

really good service, knew about all the cars and had good information, they were honest with what the car was used for before hand. they even transferred the car to ripon for us as that was closer, overall 5/5 service for nathan carpenter.

M. 1.

Service was fantastic and efficient. Nathan was amazing, he made me feel welcome whilst helping me find the car most suited for me. Highly recommend.

J. K.

Very good and friendly service when buying our new Suzuki swift from AJ Paralimnitis at Batchelors of York. Many thanks to AJ for all his help. Regards Jackie and Nigel.

L. D.

AJ went above and beyond to help us with our lovely purchase, we highly recommend using this company and using the services of the amazing AJ. A special mention goes out to Dan too who touched up a couple of stone chips whilst we were there thank you.

H. S.

I visited York and spoke with James who told me everything I needed to know and did not apply any pressure what so ever! I bought the car late Saturday afternoon and drove away with it on Monday. I gave them a short space of time to get everything sorted, as I needed the car fairly quickly but they made it happen with no issues at all! James could not have been anymore helpful, would defiantly go back to James in the future and York Suzuki as they seemed a lovely welcoming team, Rosie was also great to! :)

A. S.

Have recently bought a car from the York dealership, AJ provided excellent service from start to finish, would definitely recommend. Thank you AJ.

c. h.

Nathan was very helpful and took the time to discuss the car we were interested in including providing the service information we requested.

R. R.

It was lovely experience baying car with batchelors of york I want to thank AJ for the great service And help provided to me Really nice staff helpful polite I will really recommend this place in West yorkshire for anyone want to bay car Thanks again.

S. M.

From the first phone call inquiring about the car we bought, Nathan was amazing, sending me a personalised video of the car, inside and out. He kept us informed every step of the way, very friendly and professional. He was always on hand with any questions we had. The car was spotlessly clean and well prepared for pick up. I honestly wouldn't hesitate to buy a car from Nathan and Batchelors again.

R. J.

The whole experience was positive from start to finish. The entire team were friendly and welcoming and made us feel comfortable throughout with no sales pressure, just useful comments and information and a fair price for my trade-in vehicle. Nathan could not have been more helpful and efficient and my "new" used Vitara was beautifully prepared and presented. This is the third vehicle we have bought from the Batchelors group which I think is a recommendation in itself.

C. D.

Having just bought a Suzuki Across from the York dealership, I wanted to post a very positive review not only of the car itself (why didn't I do this earlier?) but also of the staff within the dealership. Everyone I spoke to was knowledgeable, friendly and helpful. My sales advisor was Mark Howden who was a highly personable guy who made every effort to make my buying experience a pleasant and enjoyable experience. As for the car itself, so far I am delighted with the comfort, equipment levels, performance, looks and most importantly the running costs. 47 miles on electric charge is outstanding.

D. P.

Absolute pleasure to buy a car from Batchelors of York! This has been one of the easiest car purchases I’ve ever had. The service provided by AJ and the York team was incredible from start to finish. Thank you so much for all your help!

L. S.

I recently bought my car from Batchelors. AJ was absolutely brilliant right from the start. He really went above and beyond to help me, and made whole purchase really smooth and problem free. Would highly recommend!

B. G.

I was in the market to sell my 2015 Mini Cooper S, so posted this on the owners group on Facebook. Got a message from Alex Denton, looked up his profile and see that he is the Used Car Manager at a Suzuki dealership, I mention to him I just happen to be looking at buying a pre-hybrid swift sport. Alex sent me a link to the perfect car for me. Low mileage December 2019 in Suzuki Speedy Blue. Alex put me in touch with Mark Gaines, who sent me a video of the car and did the eventual handover. It was a bit of a journey for me coming from Swansea to collect the car in York, but it was so worth it. Both Alex and Mark were great and the deal was done in under a week and all basically over Facebook messenger and then obviously face to face when I collected the new car and said goodbye to my Mini. The distance might be prohibitive in repeat business for me, but I can definitely highly recommend this dealership and it's staff. Everything was easy, there was no pressure, and both Alex and Mark were incredibly helpful in getting the deal done.

a.

Outstanding service from beginning to end by James Healey who attended to every detail associated with buying and delivering a car to my home. The car itself was a great choice and the service provided by James only enhanced the whole experience.

C. S.

A great experience buying our Volvo V90 . AJ was great showing us all the different models they had in as we were unsure what we actually wanted. We test drove a couple of cars and went away. There was no pressure but we returned to buy the Volvo. Great price, great service and great staff. It made car buying much more pleasurable. I would wholeheartedly recommend Batchelors York to anyone.

E. F.

I recently bought a Suzuki from Batchelors of York. I was very lucky to be appointed James Healey as the salesperson who looked after the sale perfectly. There was no presssure or sales talk to try and sell me anything else.I phoned James a couple of times to talk over some questions that I had and he was always pleasant and courteous and helpful. When I went to collect the new car, James was very thorough and went through everything in the car, he even set up my mobile. When I drove away I felt confident knowing where all the controls were, which was brilliant. I would certainly recommend Batchelors and James, as no hassle and no hard sell, just sensible advice and a warm welcome.

C. H.

Originally discovered the car through the Suzuki site, which linked through to the dealership in York where salesman Nathan Carpenter followed up directly with a comprehensive video of the interior and exterior. It's the third Jimny I've owned and am therefore familiar with the (mainly) pros and (fewer) cons. Was offered a satisfactory trade-in and therefore drove over for a viewing and test-drive Saturday with a view to the exchange yesterday. Nathan has been excellent throughout in both facilitating and correcting the few niggles expected of any car more than a few years old, and appears to have a genuine interest in both his role and the customer.

J. K.

I don’t know how much you pay Nathan Carpenter,but it’s not enough. Having been diagnosed with Parkinson’s disease in 2019 I realised I would have to lose my beautiful V40 Volvo because it was becoming harder to get in and out .I needed something higher. When you start looking you quickly realise that higher means bigger,Xc40, T roc. T cross Arona all the Skoda variants, in my eyes too large (having driven a fire engine for 20 years I was used to the size,I just didn’t want it). Then came Ignis . First suggested by my son in law, after watching all the on line reviews I was intrigued,how could it be so small outside but so large inside, tardis, Harry Potter perhaps ? We should have a look at one. We found Batchelors Suzuki nestling between the Chinese and the Wetherby Whaler, handy that and started our search. On entering the pleasantly warm showroom we found a glistening white Ignis and started to look. I was so pleased not to be pounced on, after a long look we found Nathan who proffered coffee and biscuits. His warm friendly open manner was pleasing as we told him what we were looking for, then I decided to buy my. First ever brand new car. Nathan shepherded us through the whole process with professionalism and skill,his technical knowledge was excellent apart from not knowing what a Daimler was but I think that is an age thing. Our new car came on Wednesday and has been a revelation,obviously not a Volvo but a lot easier to get in and out of. So thank you Nath and Batchelors and Suzuki for giving us a pain free car buying experience,we are very pleased with the car so far and will keep in touch 🙂t Jeremy Kendall

S. S.

Just purchased my first Suzuki Swift.A* service. Nathan put me at my ease straight away with his very professional manner, polite, not pushy. I was nervous on the test drive, but Nathan was so good instilling me with confidence so that I soon felt relaxed and enjoyed the drive. A pleasant car buying experience thank you to Batchelors of York.

V. A. P.

Friendly, non pushy and knowledgeable approach to selling cars. This is our kind of car shopping. We were met by Nathan C who couldn't have been more helpful. Everything about the car we were interested in was explained to us, and features useful to us pointed out. We went for a mild hybrid Swift, which is proving to be a super car to drive. From first meeting us to completing the deal and beyond Nathan has been most helpful, and looked after us with plenty of refreshments. Very pleased to recommend this family run business, and we are thankful for the care and respect shown in the customer service given. Top marks Nathan.

J. S.

Where to start? Well from the first email about the car, to the day i drove off with the vehicle!! Absolutely A* service throughout! Nathan Carpenter! The man was fantastic! Such a well mannered young chap, new to the role but you wouldn't know it. Was happy to help being his first customer with a part ex sale involved. There was no pushing, not trying to bump up to a different model. He knew we had come from 3 hours away and knew which vehicle i was interested in and that's all we focused on. Definitely would recommend to anyone looking for a newer car. Will be back in the future for sure, purely based on the experience alone! All the sales staff know it's all about the customer experience rather than pushing the sales and that gives for a well relaxed and enjoyable experience from the moment you step foot on the premises!

M. W.

Best car buying experience of our lives!! `From the first phone call, to the showroom visits, test drives, and vehicle handovers, the whole sales team were friendly, professional, courteous and knowledgeable. Special thanks to Mark Gaines who was so patient, taking us through the buying options we wanted to discuss, not pushing into options we weren't interested in. Two lovely cars at a good price, no hassle. Wonderful. If only making all major purchases could be this enjoyable. Thank you Batchelors Suzuki, York. Great service.

A. W.

I would like to share the experience I received from Nathan Carpenter who works for Batchelors Suzuki York. The car was purchased over the telephone from Dundee, Scotland and we drove the 4/5 hrs drive to a lovely Hotel booked and paid for by the garage. This was very nice and so kind of the garage to do this we had a good nights sleep and met Nathan who was very nice, pleasant and had everything sorted for us to exchange cars, we spent 5 days in York which was lovely and had a great time and it was definitely worth the drive, thank you Nathan, Ian and all staff at Batchelors Suzuki York for such a lovely experience, Allan & Irene Wilson

b. f.

We went to Batchelors to look at Suzukis, we ended up buying a Citroen XD Throughout our buying experience the Batchelors staff were warm, approachable, very human, knowledgeable and professional which made our buying experience with them both painless and pleasurable. (Try a Latte from their coffee machine). We would definitely recommend purchasing a vehicle from Batchelors and it will be our first choice of a dealer when our family is in need of a change of car. We also appreciated Batchelors inspecting (prepping) our purchased vehicle prior to collection as they rectified and replaced any components deemed necessary to ensure trouble free driving for a further 12 Months along with a 12 month MOT. The lady we dealt with in sales was called Rosie O'Connor, she was excellent, we would recommend her for sales person of the month if Suzuki/Batchelors run such a program. Thanks a lot Batchelors, it was a pleasure doing business with you :) Brian

A. B.

Great service from James Healey in the showroom. We had test drives in the Swift and Ignis and decided to buy the Swift. The deal was done very quickly and we got a fantastic valuation for our part exchange. We paid the balance and he ordered the car from the factory. He assured us that the Px valuation was firm even though it would be a few weeks before the new car would be available. The car arrived as scheduled and the handover was seamless. Unlike other dealers (who seem to have endless paperwork to complete) there was very little admin required. He explained all the features of the new car and answered our questions taking his time to ensure that everything was fine. Thanks James. We are very happy with our new car!

T. W.

Just bought my new (to me) car from Nathan at Batchelors; he was fab! Gave me time to look around the car and ask any questions. He was patient, helpful and very friendly. Made the trip from County Durham worthwhile. Wouldn't hesitate to recommend this company and especially Nathan to anyone.

D. P.

Such an easy experience to buy a car, Nathen is very professional and straight talking,would highly recommend Batchelors Thank you

G. M.

Buying a car can too often not be the pleasure it should be. This was certainly not the case in dealing with Nathan Carpenter at Batchelors. Although in the end we did not manage to do a deal , this was in no way a reflection or due to Nathan or Batchlors but totally unconnected.Nathan was totally professional and accommodating and I would not hesitate to recommend him if you are thinking of a Suzuki purchase.

M. G.

Great customer service and relaxed atmosphere meant that whole experience was stress and hassle free. Nathan Carpenter was great to deal with and went the extra mile to make sure that everything went smoothly. Definitely recommend.

D. F.

Another 5* experience at Batchelors, many thanks to Nathan who was absolutely fab and made buying my new car an absolute pleasure. Thank you

C.

I would like to thank James Healey for the fantastic customer service he provided for me whilst I was looking for my new car at Batchelors Suzuki. He couldn't do enough for you, any questions even after business hours he set time aside to assist with any queries that I had and walked me through step by step for the best deal possible. Thanks again, would recommend to family and friends! 5*

G. P.

I have just bought a Suzuki Igns from the York dealerhip and received absolutely fantastic service. Especially from Nathan Carpenter who was very helpful, friendly and polite. He made the experience of changing my car enjoyable and stress free. A big thankyou to all at the York dealership.

N. F.

Driven off happily with my Suzuki Swift Sports. Received excellent service from Mark and a reassuring introduction to my new car. I was very happy with the whole process of changing my car.

I. H.

Despite a delay receiving delivery of my new Swift, owing to James having to isolate, the service received was excellent. James Heaney kept me updated and informed and provided a first class customer service. My only criticism was the lack of petrol in the tank... the warning light was constantly on and would not have got me home after pickup.

L. W.

I purchased my next Motability car from Suzuki, with James Healey as my advisor. I love the car, and the whole process went smoothly and enjoyably from the test drive to the dealings with Motability to the collection. James was great at helping me choose, talking me through all the features in a friendly unpushy way. I particularly appreciated the communication he kept up with the company installing my wheelchair hoist (Able2Enable) and the regular messages to let me know what was happening at each stage. I would recommend using Suzuki to any disabled customers, it's small, friendly, an easy showroom to move around, and my Swace is a joy to drive.

J. K.

Great experience. Salesman Nathan.. New colleague we believe. Very pleasant guy. Open honest and made us feel confident in the car we have bought. Just thought he was professional and would throughly recommend Suzuki York. Nathan is an asset to Batchelors. New car fantastic!!!!

A. R.

Nathan Carpenter was fab, extremely knowledgeable. Listened to what I wanted in a car and showed me several cars based on what I needed. Nothing was too much trouble, even bringing up a car so I could gauge if the size was right for me, as it wasn’t on forecourt. Genuinely was a great service from start to finish. Very friendly. Kids had some refreshments and colouring whilst we sorted paperwork. When I want another new car in future, I’ll definitely go back to Batchelors of York!

M. H.

Just purchased a second hand Suzuki. Visited last Friday to look at a car we had seen online. Greeted by Guy Jessep, who admitted it was only his second day working for Bachelors. Nevertheless he looked after us very well, offering a test drive, and we made up our minds to buy there and then. Picked the car up today, all handled very professionally, Guy went to great lengths to explain everything and handled everything very efficiently. We were introduced to the other staff who were very friendly. Would recommend this dealership.

P. P.

Having just purchased a used Suzuki swift I’ve got to say that the service I received from Nathan and team was excellent. I would certainly recommend them.

P. M.

AJ has been excellent throughout my car purchasing experience, from test driving the car to walking me through every step of the process. He is a very down to earth, kind and approachable person, would recommend him to anyone! A valuable member of the team at batchelors of York.

C. D.

Very friendly and helpful staff. James and Mark made buying my first car an easy and enjoyable time!

P. J.

Very relaxed and smooth purchase. Dealt with Rosie Ball from the start. Had a test drive in a nearly new Swift, but decided we wanted a new one. Deal was agreed over the phone and the car was ready in a few days with the transfer of my wife's private reg. Rosie went above and beyond when she delivered the car to our house in her own time as my wife could not get there. It was a lovely gesture and my wife is delighted with the car and the service we received. Thank you.

T. M.

Picked my swift sport up yesterday from batchelors and the service from Nathan was absolutely spot on, couldn't have asked for better! Best experience I've had while buying a car and would recommend the place to anyone.

A. H.

We were looking for our first mobility car and James was great from our first meeting to collection of a Suzuki swace. It was important that my wife's wheelchair stood up on the boot and by removing various components and dropping the boot floor the swace allowed just that. After a test drive we decided on the swace. On collection Android auto and Bluetooth for my phone were set up. A great experience all round

D. H.

I would like to thank Rosie Ball very much for making the whole experience of buying my car such a pleasant and trouble free one. From first appointment to car pick up, she could not have been more helpful. She was knowledgeable about the car and its history, which was much appreciated. I was told it might be a week before I could collect it, but she managed to get it prepared and ready for me in just a couple of days. she exceeded all expectations. Equally, the car was presented perfectly, so all credit too to the behind the scenes team , who seem to have equally high standards. Well done and thank you

S. F.

I phoned up to enquire about a Swift at the cheaper end of the market, it being my first car, originally to have it delivered up to Scotland. The delivery charge being too expensive for me, Mark arranged a deal for me to travel down to York to pick it up. Ordinarily I wouldn't buy a car without first seeing it, but going by the reviews on here and Mark's manner over the phone I felt I was in good hands. I wasn't wrong and the whole experience from the first enquiry through to picking the car up was fantastic and shows what buying a car should be like. I'd highly recommend them if you are looking for a Suzuki and I wouldn't hesitate to buy from them again.

M. K.

My partner and myself went to test drive a Swift automatic on 13th May. We were most embarrassed after having to admit, we didn't like the car. Dana who spent so much time and effort on us, and then Chris the manager, couldn't have been more kind and understanding or attentive. Anybody looking for a Suzuki car, new or used, or in fact any vehicle on their forecourt, should visit with confidence! Thanks again guys!!!!

T. F.

Great service! I recently bought a new (pre-registered) Suzuki swift at the Batchelors of York Suzuki branch. James showed me all the features of the new car and was very professional. They offered a great price for my old swift and gave me time and space to think about the deal. It was easy to sort out a pick-up date around my busy work schedule. The pick-up itself went smooth as most had been sorted before hand. Buying a new car I always find a stressful experience, but James and his team actually made it really enjoyable. I'm loving the new car, thank you very much!!

R. W.

First class service from Les in the parts department at York. He went above and beyond in sourcing me a set of Vitara rubber car mats an item on back order at every other dealership in the area. Thank you Batchelors, 5 stars plus from me.

T. L.

First time at Suzuki, experience was great, James Healey made us feel relaxed when I find it a stressful job buying a new car, he was a credit to the company. Only had the car a week but all is good at the moment.

K. H.

My partner went to see our new car and put a deposit down. All documents were emailed across quickly for us to sign. Rosie Ball was on hand by email and phone to answer all questions, she was very helpful. Collected out new car, quick and easy hand over. Would recommend!

J. D.

This is my fourth Suzuki car. James Healey was most attentive from walking into the showroom to walking out. Coffee and biscuits and water too. Absolutely rate james 110%. James's let me test drive two different cars on the day and then the day I came to collect my new car, James asked me if I wanted to test drive it again. James even set my phone up for me so i could go hands free.The showroom was so clean and the smell of new cars was amazing, I have never experienced such a nice change over from start to finish. Every thing went so smoothly thank you James your a true gentleman.

M. N.

Both my wife and I have recently purchased vehicles from Batchelors of York (Suzuki), on both occasions transactions were overseen by Rosie O'Connor, who was a pleasure to deal with. Nothing was too much trouble, from answering our many questions about each vehicle, to accompanying us on test drives, and finally on keeping us informed regarding the progress of the preparation of each vehicle through to final collection (and in the case of my wife's car, happily arranging delivery to our home address and dealing with the final paperwork in our home). Follow up phone calls were discreet and a pleasure to receive. I can honestly say that our experience with this dealership and sales person could not have gone smoother. We would happily recommend the Suzuki range in general and Batchelors' dealership in particular.

s. r.

Very pleasant experience with a great team. We have been with Batchelors for a while and the service they provide is great, we did all the paperwork via emails, due to the covid pandemic, we were kept up to date with regular phone calls, and finally met Mark Gaines when we collected our new Swift, thanks again Mark.

G. G.

I went with my wife to look at the Suzuki range as she was looking for a change of car. We have never used Batchelors before but had an excellent service. Rosie, our salesperson greeted us as we went in and said she would help us with our query. From that point on it has been an absolute pleasure doing business with Batchelors Suzuki York. My wife purchased a new Swift. All the staff present were very friendly and welcoming. The offer made was very acceptable and seemed exceedingly fair. I have to say that I was so impressed that I will certainly be looking to Batchelors first when it comes to changing our other car. Batchelors have a slogan "TLC not PLC" and we found this to be a perfect description, with no pressure at all to purchase. I would strongly recommend anyone to visit Batchelors. Thanks to Rosie, Chris, Nathan and Tony for making us so welcome.

G. C.

I would like to say a very big thank you to Batchelors of York and to saleswoman Rosie for their help in buy our Vitara SZ5 automatic. Rosie was really honest when answering any questions we asked, made it a very nice experience. I would recommend Batchelors to anyone who what’s to buy a Suzuki motor vehicle.

L. O.

I had a test drive in a used Suzuki Swift and decided to purchase it. Rosie dealt with the purchase sent the relevant forms etc, unfortunately when I tried to drive the car away it wouldn't start which made my moment of excitement of having a new vehicle to feeling very deflated. The problem was resolved as quick as possible and the car eventually delivered with an apology but this wasn't the professional handover I was expecting. That's why I only gave 4 stars.

N. J.

The service I received from first phone call to picking up my Suzuki Jimny was superb. Nathan (#1) was knowledgeable, helpful and always friendly. I can highly recommend

B. C.

Nathan was very helpful and welcoming every time we came to the showroom; very personable and an entertaining conversationalist. He had a thorough working knowledge of the car, setting up the systems when we collected it and explaining the various functions clearly including sending me a video demonstration. Many thanks.

M. R.

From our first approach to the sales team, right up to us driving a new car away, we received professional and friendly attention. In all matters concerning our new purchase, we can not speak too highly of our experience. Thank you again Rosie and Anthony.

P. O.

This is my 5th vehicle from this excellent family run group. Once again excellent service by all involved mainly Nathan Vertigen who gave excellent service. My wife is very pleased with her yellow Swift.

S. K.

I recently purchased a car from batchelors Suzuki in York. I had an amazing buying experience. I was looked after by Nathan Vertigan. Nathan was really helpful and made the buying experience so easy from start to finish, he was informative and maintained great communication with me all the way. I really couldn’t have asked for anymore, I LOVE my new car and wouldn’t hesitate to recommend them to anyone looking to buy

S. R.

We went to look at a car we were interested in, and we were greeted by Rosie O'Connor. We looked at the car then I took it for a test drive, whilst my husband was fed mince pies and coffee!. The car was suitable and we went ahead with the purchase and traded in our own car. Throughout the transaction, we were looked after in a friendly and professional manner, not rushed, not forced to buy extra we did not need. I recommend Rosie at York for your next car purchase.

J. A.

After having my own Suzuki Vitara going into Batchelors’s York for a software update (which they were very efficient) I enquired about changing for a new one! Nathan Vertigan contact by email initially then by phone and we worked through all the options! I now have a new Vitara and the service received has been outstanding! Well done Batchelors’s!

L. B.

I have just purchased a car from batchelors of York and I cannot fault the service. I enquired regarding a car out of hours and my enquiry was answered at 9 the following morning. This was a Friday and everything was sorted and car ready to collect Monday. I arranged to collect the following day. The car was ready and keys handed over in seconds with a contactless transaction. Covid guidelines adhered to in every way and the member of staff that dealt with my father and I throughout was very friendly and professional. An excellent company to deal with.

T. M.

Had an excellent experience shopping for my new car, the team couldn't do enough for you. Rosie was so friendly and helpful and very informative. They collected us from home to pick up the new car. Highly recommend a visit, great car, great team.

S. C.

Visited Batchelors York showroom on Sunday. The staff were friendly and helpful and took the time to explain options to me. Very impressed. Collected my car Thursday. Special thanks to Rosie and Chris who were very efficient and made everything hassle free. Would definitely recommend.

R. W.

Swara provided an excellent service in Support of our purchase of a used Suzuki Ignis, with only 48 hours from test drive to completion of purchase and delivery. We love the car and were extremely impressed by the support and candid advice provided throughout the process. Thank you.

s. n.

Recently decided to move to an automatic car for family reasons so had a car to trade in and was looking for a low mileage car in excellent condition. Nathan at Suzuki York couldn’t have been more helpful to let me look through the options at my own pace. Finally came up with a low mileage Swift which fitted the budget. The process and sale couldn’t have been more straightforward and the sales staff couldn’t have been more helpful. Thank you very much for providing me with my new car which is great.

P. P.

As a returning customer I was pleased that the process of replacing my Vitara for a new one was seamless. Excellent communication and very timely process on the day. Thank-ypu Nathan.

S. S.

Thank you to Rosie & Antony for the great service I received whilst buying my Suzuki Swift.I would definitely recommend buying from the Batchelors dealerships. I'm loving my new car! Thanks again, Sue

J. C.

I have just done 2000 miles in my new Suzuki swift sport sold to me by the excellent Nathan. The car is brilliant no problems drives like a dream and is just an all round great car. Nathen was knowledgeable as well as practical when helping us decide about the about the right car for our needs. The sport was an excellent choice and the Racing Yellow makes it. Many thanks to all of you I met at York you were all very helpful, above and beyond I would say.!! JC

S. A.

We are really happy with our new used Suzuki Vitara and have been very well looked after by Nathan at Batchelor's of York Suzuki. Having had a bad experience elsewhere we were very apprehensive about buying another new used car. The service at Batchelor's has been impeccable from when we first went to look at a car to taking delivery and the after sales courtesy call too. The whole process has filled us with confidence that they do care and have sold us a good family car.

I. W.

Bought a car from Bachelors of York, what a brilliant service from Ben Nicholson, nothing was too much trouble, the transaction was completed seamlessly. I have used other Mitsubishi Garages but Bachelors are head and shoulders above and are very highly recommended. Many thanks to both Ben and Bachelors, excellent car, excellent service and a thoroughly pleasant experience. Kind Regards, Ian Wallace

D. K.

Proffessional sales executive( Andy Wooley), Great service and a Gent, very polite and helpful. Great car and in immaculate condition, the 12 month old L200 was just what we were looking for. Highly delighted with our purchase. Thank you Andy.

M. A.

I had an enjoyable and beneficial first consultation with Nathan Vertigan, who then completed the purchase process with thorough attention to detail. He was courteous, understanding and good at listening. The standard of service was exactly what I have to expect from Batchelors York.

B. A.

I bought my car (Suzuki Baleno 2016, white) online due to COVID-19 situation. It is my very first car .. as I just passed my driving test and I was driving and practicing with our old car! I saw the car on AutoTrader and contacted Batchelors. Rosie Ball (Sales Executive) was fantastic and efficient in answering my emails (with rapid replies). She tried her best to answer all of my questions and provided me with all the necessary information (especially the bank details) that helped me a lot decide buying that car! Not just that .. Rosie's answers and emails were not automated (robotic).. she was so nice and humain .. Thank you Rosie. Then, the car was delivered for free to my house, on the agreed date and time, on a low loader by a driver called Mark, he was wearing a mask and gloves and was so polite and nice. The car was cleaned within the new guidance of COVID-19 but with Mark going into the car shortly before I did, he brought an air- con refresh which is antibacterial smoke that kills bacteria. Mark sat it off before he left then I waited for 30 minutes until the smell faded as it was strong (all that was instructed by Rosie). Moreover, the car was taxed and MOT checked (both for 12 months) and 3 months warranty by Batchelors. All the paperwork were left for me inside the car and I was provided with two keys. I'll definitely recommend Suzuki from Batchelors and the York branch to my family & friends. Thank you all for the excellent experience!

C. V.

Thank you to Rosie O'Connor from Batchelors of York, for your excellent service and experience we had obtaining our perfect car with happy miles to come! She went above and beyond to ensure we had a great experience! Can highly recommend dealing with her! Thanks a million Rosie!

N. H.

Only popped in to have a look at some nearly new cars that they had on their website. Was made very welcome by the sales assistant Rosie O Conner. A test drive was organised and I left having purchased a car. Nice people to deal with, lovely showroom and coffee!

J. R.

Very pleased with level of service and customer care showed by Rosie,. She was extremely helpful and is a real asset to the dealership. I would not hesitate to buy a car from here again or recommend them. Well done.

M. F.

Just wanted to say a huge thank you to Nathan Carpenter at Batchelors Suzuki York, for my recent purchase, Nathan was hand to answer any questions regarding my new car, the whole process went really smoothly, and he explained everything patiently and very knowledgeable. Car is lovely and was spotless inside and out. Thank you Nathan Regards M R Forster

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