Reviews of Vantage Toyota York. (Car Dealer) in York (North Yorkshire).

Vantage Toyota York

0 Reviews

390 Comments

Car dealer

Toyota dealer

Clifton Moor Gate, York YO30 4WR, United Kingdom

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Information of Vantage Toyota York, Car dealer in York (North Yorkshire)

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Reviews of Vantage Toyota York

W. H.

After making my first purchase here in 2012 I have never looked to go anywhere else. The quality of the customer service is second to none. I called in recently with my little boy to have a sneaky peak at our new car before it was due for handover. On arrival we were offered drinks, my boy was even given an apple from one of the ladies, which made him a happy boy! After 5 cars bought from here I am yet to experience anything negative. On the latest handover, all effort was made to keep our little boy engaged by the team (obviously paperwork isn't that exciting for a toddler) and they even handed the new keys to him, let him open it and sit in the drivers seat before anyone else. Will most definitely be back!

S. M.

Excellent service from start to finish. Always made welcome by all staff. I received my new car on time and the handover was brilliant. Cannot praise the dealership at York enough. Well done all and especially Chester for all your hard work, Cheers Steve Moore

D. W.

Very happy with our new C-HR. We are incredibly pleased with the quality of customer service provided to us by your dealership.

s. w.

I bought a car today purely because of Mark the salesman. I could trust him to tell me all the pros and cons of the cars until we found one that was perfect. He took the time to listen to my needs. The extras just on a standard model are excellent. I will definitely buy from again.

H. E.

The service was brilliant. I’d asked for a courtesy car because I had a few jobs to do whilst my car was being serviced and it was ready and waiting for me. The service on my car was carried out and they were very thorough in explaining was had been done and what may need to be done in the near future. Thank you Vantage Toyota York for a really great experience 👍

S. M.

Was worried about using a big garage but I have been very impressed - especially the extra years manufacturer warranty when you get it serviced by them. Prices quoted for wiper blade and tyres was as good as I could get elsewhere. All the staff were superb. VERY VERY pleasantly surprised.

J. M.

My first mobility car and I was extremely nervous, unsure of my requirements however Miles Chadwick, Sales was extremely helpful. Talked me through everything and helped with professionalism, support and care. He listened then advised me the best car for my needs. High recommend.

J. L.

Called in at Toyota York recently, to have a look at both new and used cars available. Staff were really helpful and most welcoming. Would not hesitate in recommending anyone looking at changing their car to give these guys a go.

M. B.

Just purchased my car great experience so easy from start to finish. Huge Thanks to Nigel Batchelor in sales who made this happen. He looked after this all the way through. I travelled from Manchester for this so expectations were high to start with. Thanks again Nigel.

M. C.

The staff at Vantage Toyota York are welcoming, accommodating and professional, and provide an exemplary service throughout. I could not fault any aspect of the car's first service, from the pre-service check-in process, the staff discussions when bringing the car to the talk-through of the work done, and the servicing itself, and being right on the mark for completion on time too. I am very glad I switched to Toyota in every respect.

r. r.

I recently visited the showroom to have a quick browse and was spoken to by a salesperson who was very friendly and informative. Most importantly, I didn’t feel pushed and felt very comfortable. I will definitely be heading into the showroom soon to finalise my decision with the same salesperson.

M. T.

Wow such a nice experience I had at the dealership. The sales person who looked after me was Adam Zubek who is such a gentleman. No pushy sales tactics, he really knows the product and I will recommend him to friends and family who want to buy a new car. Thank you again to Adam, great dealership and great cars.

L. B.

An exceptional garage. Excellent service department, customer care second to none. Helped me when I was in an impossible situation. Went above and beyond, and I cannot thank you enough. Will recommend you to anyone and everyone. Thank you again for all your help yesterday.

J. P.

Great job! Summer service all completed in time. All staff smiling despite working in such hot conditions and my car looks very clean too! Well done team!

J. C.

Bought from a few dealerships but the team at Vantage York are a level above, I’ve been let down, ignored and messed about with other dealerships in the past but the team at Vatage are tried and tested and look after me well, on my second car through them now my Supra makes me smile everytime I drive it, everything was explained and easy from booking my appointment/test drive to driving it away, I even get checked on now and then to make sure everything is alright! 5 stars team thank you I will be back over for my next! ⭐️⭐️⭐️⭐️⭐️

J. K.

Steve delivered a Car for my Daughter, to her place of Work. Kept us updated throughout the process. Very professional and courteous. I will definitely be using Toyota York again.

K. F.

I've always had my toyotas from here and ALWAYS get excellent service. Mark knows what I like and makes the whole thing so easy. My little one even got a toyota Teddy which made their day. I recently picked up my newest car from them and within hours had picked up some screws in the tyre whilst out and about. True to form, nothing was too much trouble and they soon had a tyre for me and I was back on the road in no time. I even got a lift to work whilst they sorted the repairs. Truly a "customer comes first" dealership and cannot recommend them enough. A++ service and 10 🌟

S. S.

My husband and I recently (30th July) took delivery of a brand new C-HR. I would like to give my feedback on the end to end experience at Toyota York as I feel it important to give credit where credit is due. It was March when we first came into the showroom and met Chester who, from the very beginning, was extremely helpful, polite and professional (even when I asked "dumb" questions about wanting a manual gearbox Hybrid car and a sunroof). We ordered the car after which Chester regularly kept us up to date with timeline etc. We collected the car on the 30th July with Chester handling the handover even when we subsequently discovered it was his day off.. we very much appreciated this gesture.. This was the day we met Christine and Nash. Christine brought us cups of tea whilst we were trying to sort out the actions we needed to do to have my personalised number plate taken off our old car.. Nash came to help explain the actions we needed to take.. Chester rang soon after taking delivery to ask whether everything was good and we were happy. A few days after driving off the new VC5 document allowing the completion of the reallocation of my number plate arrived and I arranged a time/date to come to the dealership to swap plates... Again the lovely Christine offered us refreshments whilst waiting for the plates to be swapped..such a lovely lady. I would very, very happily recommend your dealership to friends and would like you to please pass on my thanks primarily to Chester, but also to Nash and Christine for their parts in making our experience such a pleasant one. Kind regards Sandra and Trevor

S. H.

I have bought three Toyota cars over the last few years from Vantage at York-and the salesman Nigel Batchlor has been incredibly helpful,patient and informative. No pressure just excellent support-thoroughly recommended

J. H.

Excellent service from start to finish, car buying at its absolute best, can't recommend highly enough, nothing is too much trouble, staff are extremely helpful in every aspect and after care service is just as good. This is my 9th year of buying from Toyota York and wouldn't buy from anywhere else!

P. T.

Recently purchased a C-HR from Vantage in York which turned out to be a stress free experience. The staff were friendly and our salesman Walid Benosmane was very helpful and not pushy at all. The car was ready a few days before the estimated date and to our surprise it was covered up in the showroom ready for us to unveil our new car. I would like to thank Steve Butler and his team at Toyota for making this an enjoyable experience and look forward to a long relationship with Vantage.

D. C.

The collection and return of car byMarc was superb. Flowers for my wife, a bonus. The service video was interesting and I am extremely satisfied with the whole procedure.

A. D.

Great service by the team and especially Miles, very customer focused and conscientious. Really good experience, thank you Miles, our daughter is delighted with her 1st car

R. W.

Car serviced and Mot’d with timescale kept to schedule. Everything carried out to a high standard. Fern, from the Service Dept dealing with the service etc, was excellent in knowledge and detailing all work carried out.

D. C.

Had car in for a service and couldn’t be happier with the service provided, work carried out to a very high standard with professional friendly staff at every stage of the process. Outstanding.

C. C.

Great dealership, bought the new Toyota icon 1.8 hibrid. Their motability department is excellent...... Shame it won't be ready till January 2023,can't get the microchips for them...... 😢

B.

Same sort of showroom as most dealers, Toyota quality a d service speaks for itself wherever you go. HOWEVER..the difference is in the staff, ALL the staff. Very friendly and courteous, helped us thro the buying process to get the best deal, test drive before buying was no problem. Highly recommended

W. M.

Dipash and the team were awesome. The process of purchasing my new car was done with ease and I’m extremely happy! Thanks guys!

M. P.

Had our car serviced yesterday. While we were waiting it was very hot so a very kind lady allowed us to sit in the board room with the air con on. What a lifesaver.

a. G.

I would highly recommend, had an absolutely fantastic experience from the sales team, they looked after me from start to finish and kept me informed every step of the way

t. k.

Saw a Yaris on website at Toyota York I was dealing with Matthew Sables nothing was too much trouble amazing customer service,all questions answered would highly recommend.Very efficient and reasonably priced cars He delivered my car on 25/08/22 to my home in Darwen Lancashire My Yaris is immaculate I love it Thanks so much

i. r.

Great visit to the showroom; staff were confident, helpful and friendly. Plenty of knowledge and courtesy, fully recommend!

•. C. F.

Got my first car from here and couldn't be more in love! The whole team were amazing and I'm super happy thank you so much!

J. R.

Fantastic, customer service is second to none helpful, informative, professional, did a great job,. I've never used a dealership garage before I'll never go anywhere else again. Felt my custom was valued. Which is rare these days Amazing waiting area clean and smart felt covid safe too.

D. G.

As always, the service from Vantage Toyota York has been superb. Our family has now just bought our 5th car from them. I would not go anywhere else!

S. B.

As usual, wonderfully warm welcome to the service department and the Spring Service too took about the time I was told it would. I felt completely safe - especially vis-a-vis covid - throughout my time at Vantage. All staff in the service department were wearing face covering whenever I dealt with them. Just returned from a 500 mile round trip this weekend after the service, and the car has performed smoothly and quietly and without a hitch. Excellent. Thankyou Vantage Toyota York. Great work as always.

M. M.

Fast response with getting our vehicle into the garage for the fault to be rectified. Not so great that there wasn’t a pool car available. But one of your drivers, I think it was Mark drove my husband to my place of work, picked me up and took me home. Then drove my husband back to Toyota to wait for the car. Very friendly and patient driver.

C. B.

Vantage Toyota York (and the sales assistant James) made the purchase of the car extremely easy yet ensured that all standards were kept high even though the car which I purchased was a different marque to Toyota. I wouldn't hesitate in recommending them to others.

D. G.

we were very happy with the service and hospitality you gave us it was spot on as it always is thank you all d.goodjohn

D. B.

Professional from the offset. The customer service delivered through Toyota York, is nothing short of astounding. Adam Zubek was a plethora of knowledge, making the transaction seamless and delivering a high level of aftersales. Aside from Adam, I'd like to mention and thank the Management Team at Toyota York, as they assisted with assigning my custom plate to my new Toyota CHR. The entire experience felt bespoke.

J.

Recently purchased my new car from here and found Nigel and the team really bent over backwards to help and even when things didn't go strictly to plan (outside mine and their control) they worked hard to rectify the problems and keep me informed throughout, very happy!

A. M.

Great service, always helpful. Thank you to Holly & Claire for all their help with everything. Love my new car!

P. C.

First class service again, we will definitely be back to see Nigel and Dipash

R. G.

Thankyou Toyota York, all the staff were curteous welcoming and professional Many thanks to Nigel this is the fourth car we have purchased with Nigel and as before he made the purchase procedure hassle free

C. A.

Management team were a pleasure to deal with. Real hands on, and guided me through my first big car purchase with expertise and care.

D. N.

Excellent and friendly service from Mark who collected the car in the morning to Keith who carried out the service and MoT. I was kept well informed throughout- thank you

D. P.

Excellent customer service again from Vantage Toyota. Many thanks to the service manager Keith, technician Lee, and Kerry, always a friendly and warm welcome. Thank everyone.

J. C.

Purchased a used car yesterday and it was ready for us to collect today, fully serviced, warrantied and with a fresh MOT. Excellent service - Thanks Adam!

H. S.

Service work was explained thoroughly by Steve & carried out promptly so I could return courtesy car and collect mine that same morning. Documentation issued was comprehensive. Great service. Very minor issue - when spraying outside of car with covid sanitiser then please ensure it is cleaned off the windows, really minor but worth pointing out.

I. C.

I have just purchased a new Toyota Yaris Cross from Vantage Toyota, York. This is my second car purchased from this dealership. The vehicle has replaced my earlier Toyota Yaris which I purchased back in 2017. The support received has been excellent from placing the initial order last year to taking delivery this March. Nothing was too much trouble and communication has been first class. The new Yaris Cross is comfortable and a pleasure to drive. It has so many useful features and is extremely economic, currently achieving over 60mpg. I would highly recommend Vantage Toyota, York.

D. W.

Having waited since January, the vehicle was finally delivered in August (thanks to Brexit ,Covid and Putin), but the Yaris Cross Excel was well worth the wait. Well pleased with the service at Vantage Toyota, and the car itself, well equipped, well built and very comfortable. My only reservation has been the user guides, 5 manuals, 1,109 pages in total, and I have found it difficult to read and locate the information I need. Maybe that's the price to pay for such modern and sophisticated technology! Still, love the car!

J. l.

Excellent service great team, have bought our motors from Toyota York for the last 20 years, highly recommend.

A. D.

Excellent service , well looked after during car service. Thought should be given to online booking , service time could be anywhere within a two hour slot. Arranged to be there for 1100hrs but on arrival was informed service was timed for 1145 hrs

D. C.

Brilliant service from Vantage.The clutch on my car went on the M1. Other garages were unable to help saying that it would take several weeks to replace the clutch due to delivery problems. Keith in the service department of Vantage obtained the necessary parts and then arranged for the job to be done 10 days sooner than any other garage in York and nearly £300 cheaper than the best alternative estimate. So, many thanks Keith and Vantage. I would not hesitate to recommend you to friends and family!

A. D. O.

Great experience buying a car from this dealership. Waleed and Nash are genuinely great guys who go out of their way to help their customers. Would recommend anyone to buy their next Toyota from here.

L. T.

Really helpful when looking into getting a new car! Great friendly team!

j. R.

Smooth business, sorted me out with in a week, absolutely happy with my new car! Felt rushed when it was time to deal with payment and my money! But part from that amazing service from Miles Chadwick! Highly recommend ! Thank you Miles !

C. S.

11/4 Great service from the meet and greet lady to Ste in service thanks 31/3 Thanks Nigel for the service I received for my new Corolla. 10/10 again 2/3/21 Second time bought a car here, this time dealt with Nigel and he was really efficient and got me a great deal on a used Aygo for my daughter. There were no pushy sales tactics and he was so helpful. The car was even delivered to my doorstep at no extra cost. Thanks very much. Amazing service from Darren, Nash, Malcolm and Matthew. Bought an ex demo Corolla and the service was amazing. Thank you to Darren for rearranging collection of my car to an earlier day. Nash you were so patient with us and allowing time to test drive the car. Matthew and Malcolm for completing the handover. Will be back. Chris Back today 13 August to fix a couple of issues with car. Service and welcoming amazing. Thank you

M. S.

A huge thanks to Nigel and Emily for sorting me out with an Aygo X, no pressure, great advise, and fantastic service! 🥳

N. D.

Amazing experience. Could not have asked for a better service from Mark Taylor and the rest of the York team

C. J.

Had a GR Supra on demo and what a fantastic car and dealership. Thank you

J. G.

Matthew Dunne was most helpful in organising our purchase of a Yaris Cross - we collected the car on 15th March and he spent a long time in walking us through the dials and buttons on the new car. We then drove to N Ireland via Stranraer in Scotland and enjoyed the trip very much - we are now back home, having travelled around 600 miles and used less than 50 litres of petrol (average MPG is curently 58). Very pleased with the service and support we received from Matthew - he deserved 10 stars for his performance! We look forward to dealing with Toyota York in the future.

v. g.

Excellent service can’t do enough to please you, first class service from all of the staff,top marks??

G. S.

Nigel was fantastic and recommended the MyT app so I could check the progress of my new car being built.He was always available on the phone and via email if I needed anything. Can't recommend Nigel or Toyota highly enough

R. C.

An excellent service from Miles. Helpful and understood the product he was selling and not pushy at all. Extras to support the car purchase were appropriate and value for money. Paperwork all completed on line and easy to use. Would highly recommend dealership.

R. S.

Mark was very professional informative and helpful. I was very much impressed with the service and experience.

D. S.

I'm so impressed with this dealership, I felt looked after from start to finish. Matthew made buying my car a very smooth process and he was very efficient. I travelled from Newcastle for this excellent service and I'm so pleased I did. I'm a very happy customer 😊

P. J.

Just picked up my new Aygo from Mark, Matt and the lovely team. They made it a real event and the big reveal was a lovely touch. No hard sell, just a friendly customer lead approach. Its our second car from Vantage and will be back!

A. E.

I have been very satisfied with the service at Toyota York wheneverI have taken it there. The staff are very helpful and when the car was serviced last week I was asked about getting home in between taking it in and collecting it when ready. I have called in with little problems at times and always get good service.

C. I.

Very , very pleased with Summer Check on our Yaris Cross. Car cleaned in and out and minor defect attended to under warranty. Actual vehicle check explained verbally as video system not available. Excellent service all round

K. G.

Just wanted to say thank you to Dipash, you made me feel very welcome and at ease as I wasn’t sure what I wanted and found other dealerships overwhelming! I cannot recommend this dealership enough, thank you for your time and patience!

G. D.

I had my wife's car in for service on Monday and the car was ready on time the work carried out was explained very well and my wife was very happy that it was looking like new. Many thanks for the first class service ☺️ Graham.

L. D.

Friendy staff with excellent service. Very well looked after by Matt, he explained everything with no pressure selling. Every detail covered with ease it was a pleasure to do business with him

J. R.

York vantage Toyota garage has always done a fantastic job of servicing my car. It is now 12 years old and it's still in great working order due to the meticulous and very reasonable work carried out by this dealership.

S.

I visited the Toyota garage with the intention of finding out a little more about a certain car and to do a test drive. The lady who greeted me was very friendly and helpful. My appointment was with Walid. He was very professional, very friendly and easy to talk to. Nothing was too much trouble for him and he didn't try to sell me anything I didn't need. Unlike other garages I have visited, I was not dealing with an arrogant pushy salesman and I would highly recommend this garage and Walid. I had no intention of buying a car on this visit but I left there having bought my first car at a great deal. Thank you Walid!

P. B.

Yet another fantastic experience from Nigel at Vantage Toyota York. Always a pleasure, always very accommodating, nothing is ever too much and once again I leave with a brand new car. You will all be definitely keeping my service. Keep up the great work

J. S.

Always nice to collect a new car, no change here. Salesman came into work on his day off to make it happen on a day that worked for us. Many thanks. 750 miles into ownership, well pleased :)

D. A.

Pleasant attentive staff, work done on time, refreshments available as you wait, couldn't ask for more

L. S.

The vehicle was collected from our house and taken to the garage for its service, once done it was delivered back to the house. We find this a very useful service. The service department contacted us when the vehicle had been serviced to report that all was okay and detailed what had been carried out and answered any questions we had. Very satisfied with the service.

K. R.

I have been to this garage before with family and we keep coming back because of the amazing service. This was my first time buying a car on my own, including getting the car on finance, sorting out tax and insurance and moving from one car to a new one. From my first trip to vantage York I was helped my team member Nigel who was very supportive and gave me plenty of information. When I returned I was under the care of Miles. No job was too small and he really guided me through the whole process answering all my questions and making sure I understood what was happening every step of the way. The entire vantage team was welcoming and helpful, but I have to bring it back to Miles. Miles made us aware he was a newer team member but did his best at everything. When there was something he couldn’t do he got his manager with no problem and everything was sorted quickly and smoothly. I can’t fault Miles at all and would give him a 5 star rating.

A. H.

I contacted Vantage Toyota York after being let down by another dealer. The service I got from Vantage was very good, all the staff were very friendly and helpful. They organised a test drive for me that day, and the deal they offered me was very good. There was a slight change in the vehicle I wanted due to an admin error, this was rectified quickly, and I was driving away in my new car 3 days after first contacting Vantage. I wouldn't hesitate in recommending Vantage Toyota York to other people. When I need to look for another car I would be happy to return to Vantage.

R. M.

Really great place to look to buy from. Staff are very friendly and listen to the needs of the customers. Allowing you to purchase the best car for your travel requirements while meeting your budgeting needs.

P. C.

Always get great service from Toyota. Whether it’s Christine meeting you out at the entrance or one of the brilliant service team managed by Niki Johnstone. Over the years I have continued to receive first class service from the service team and mechanics. Niki, Keith Nix, and Steve being exceptionally good at their profession. There’s always a feeling of a happy environment when you visit vantage Toyota York, and importance in good customer relationship from the team.They have certainly looked after me over the years whether I’m running a new or old Toyota model. Personally I would not go everywhere else. The service team are in constant contact with the customer before and after the work has been completed. That’s a sign of a well run company with excellent staff.

M. R.

We went looking to change our car and this was one of the garages visited. We where approached at the start by a sales person, but after explaining we where just looking, they left us alone. Once we had decided which cars we wanted to look at, we asked a sales person to join us. From then on every thing went smoothly. No pressure sales, very informative sales and the offer to take cars out on test drives. We decided to buy a car from Toyota and would recommend them to our friends and family

r. b.

Brilliant place, professional systems, real human staff and a pleasure to visit, thanks!!

D. G.

Excellent service - helpful staff - kept well informd as service/mot checks etc progressed

R. H.

Just collected our new Aygo this morning and have to say the service throughout has been 5 star. Walid our sales associate along with the manager Nash were superb. So helpful and kept us informed throughout the whole process. Would highly recommend the York branch thanks guys!! 🤩👍

A. W.

Vantage Toyota York are a superb team of People. I cannot praise them highly enough, in the sales, service and customer service. Once again Nigel Batchelor has exceeded expectations with my new car. I have owned my Yaris Icon hybrid for one week and I am hooked. The car feels more solid and coupled with the automatic gearbox feels a much better ride. Before I purchased my car I researched the reviews on several websites and the only negative I could find where issues surrounding the noise. The main engine noise is exactly the same as any petrol engine noise and I find the electric motor noise reassuring in that it is telling me that I am on the electric vehicle mode. This is a seriously good small car and I am highly delighted with it. Vantage Toyota have served me excellently on all the cars I have purchased from them. I know I am going to enjoy and like this car and have every confidence in it.

A. A.

Very good agent very good manager very good no pushing for a sale, clear & precise with explanations.

S. T.

Today I picked up my new Aygo trend. From start to finish everything was great, polite staff & Nigel Batchelor who saw the transaction from start to finish was very friendly & kept me informed along the way. I got a great deal & I’m very pleased with the car & it’s our second car from this dealership. 10/10 thanks for looking after us.

C. H.

Via a family visit. Mark assisted us efficiently and in good time. We had a amazing visit whilst discussing different cars and coming away with my new car. Mark was clearly the best car salesmen I have came across in my experience.(Tania)

J. W.

The gentleman who checked me in to Toyota was very polite and even helped me with my bags back to the car, for this reason I have given this service a 3 start review. I am not too happy with the price of the service. My car is 2 years old and I was charged £310 for a service!! I find this extortionate and therefore will have my car serviced elsewhere in the future.

G. T.

Once again excellent service from Toyota York when collecting our new Toyota CHR. Nigel was helpful throughout our purchase and once again we are delighted with our new car. We will continue to return to Vantage Toyota York when we make any changes to our vehicle as we have done for many years as we know the service we receive will be warm, courteous and professional.

L. F.

Very helpful all ways thinking about the customer, Very friendly staff and if you are waiting for your car the staff make sure you have a cup of coffee.

A. G.

A reasonable price was given for the trade-in of a non-Toyota SUV. The replacement Toyota was very well prepared, fully documented and a reasonable price. I was given great assistance with the mountain of sale/purchase/registration documentation which I would have found utterly baffling. All staff were helpful and cooperative. The total procedure was relatively painless. Liaison was good. Coffee not bad! I intend to get the car serviced at Vantage, York.

J. M.

Great dealership with very helpful staff. Can't fault it.

r. b.

I have just purchased a new car I would like to say a big thank you to nigel who explained every thing to me pleased with car and nigel did a brilliant job I would highly recommend toyota and not forgetting nigel.

C. w. S. A.

Bought a Yaris from this dealership. Excellent service from Sam and Dipash. Genuinely nice people, could do enough for us. From getting the right car at the right price, to picking us up from the train station, to making sure there was plenty of fuel in the car. Update - we’ve just traded the Yaris in! Dipash and Nigel found us a car that we really wanted, at a price that was perfect for us. Deal basically done over the phone. Cracking car, top notch service. If only all dealerships were like this. Well done guys, another very happy customer……..again

L.

The car I bought (Skoda) was prepared well and the staff were all helpful. Being able to get the car delivered was very convenient. The car came with a 'full service history' but only one documented service history from 2015 was in the logbook so I had do ring Skoda UK and managed to get a full service history from them. Otherwise a good experience

A. S. R.

Just bought a new Toyota RAV4 hybrid and experience of dealing with Walid was amazing. He was very professional and also understood the importance and requirement that I had with the car and made the whole process of purchasing and selling my car very stress free. I look forward to enjoy and drive my new vehicle and I'm glad and happy that I was dealt with very professionally by Walid. Thumbs up 👍

N. J.

Everyone is always helpful, professional and friendly. I felt very safe from Covid risk. I love using Vantage Toyota for my vehicle purchase, service and repair. I feel safe in their hands so I can run a good and reliable vehicle. This is very necessary as I need to feel confident on the roads, and that I can jump in my car and go! Thank you Team Vantage Toyota, Clifton Moor, York, You are fab!

G. S.

Collected my new Toyota C-HR on Friday 17th August. A big thank you to Terry Brown and Steve Butler for all there help making the process as simple and hassle free as possible. Great overall service and the car is just fantastic. Graham

t. b.

Arrived 20 min early and luckily there was parking for COVID sanitation so they got the car early. I wasgreated by front of house and directed to the reception deck and signed in so work could be started. Informed the service would take one and a half hours being a sunny day, I elected to stay safe and go outside for a walk and a little exercise arriving back an hour after to go and chat to front of house fora while then sit and wait for completion. On such a lovely day it would have been nice to wait outside and some seating would be a great improvement! By the time all was ready I must confess I was a little bored so I was happy to pay up and drive of.. so that’s it for a year if I choose to keep the vehicle! Thanks to all at Vantage Toyota York.

N. P.

Manager contacted me afterwards to discuss my poor experience. He was very apologetic and spent time to understand the issues. He offered a partial refund for the inconvenience. Very poor service from Toyota. Dropped car off for service and MOT at 09:00. No communication about car being ready to pick up. Went to dealership at 16:30 and after waiting for half an hour was told that they had forgotten to do the MOT. Eventually got my car back at 17:45. Will go elsewhere next time.

J. W.

Fantastic service from Dipash and his team, Keith went out of his way to help me couldn’t recommend then enough, definitely wouldn’t go anywhere where else for a service even though I have to drive 250 miles to get there! 10/10

j. J.

First class after sales department nothing ever too much trouble, been coming to them for years and their standard is excellent, COVID 19 safety is still paramount which these days is still importantly. Keep up the good work!

A. D.

I love my car and Holly was very helpful and the service you get at Toyota York is fantastic

k. k.

Such a great company. Nothing is ever to much for them. They are all so friendly and nice. Couldn’t ask for better. I'm very happy with the service i received, stress free car was delivered. Just what i was looking for. Thanks Matthew and the team.

S. W.

Very pleased with my experience and vantage York, just like last time. Walid was not only very friendly, but he made me feel at easy and it was a great buying experience

f.

never purchased a toyota/japanese car before, used this dealer as it responded to my enquiry better than more local dealers and matthew listened to what i wanted and was great to deal with well done guys had the pleasure of taking the car back for service twice now and so far cannot fault the people i have dealt with there

M. W.

Dealt with Darren and was impressed with the help and advice he gave when I was purchasing my car as I asked loads of questions. Darren explained everything about the finance options to help me choose the best for me. James was very organized in arranging delivery of my new car and collection of my old car. Very nice to deal with helpful and efficient staff.

J. s.

I have used these guys since I bought my GT86 4 years ago and they have been excellent. No stupidly expensive service charges, great service with a detailed handover from the service manager. Safety inspections include photos. Recall and warranty work has all been done no quibble and to a high standard. I will keep coming back to them as long as they deliver this high standard of customer care. Keep it up guys.

M. B.

Adam and team at Vantage York were a pleasure to deal with during my recent car purchase. Thank you!

O. S.

Brilliant service from Vantage Toyota York! They provided us with a brand new car and delivered it extremely quickly. Fantastic service from start to finish and we are extremely pleased with our new car! Very friendly staff and would highly recommend Mark Taylor.

S.

Everything outstanding!!! From the first phone call until the day after my car arrived I had 100% support. I needed a bigger vehicle as I am a childminder, the team at Toyota took me seriously as a young owner of a new business. They went above and beyond to make sure they found the vehicle I wanted, not only this, but I added extra amendments on last minute and they were more than happy to do this. Speedy delivery and very friendly. I would definitely recommend using Toyota York and will be using them again. Fantastic service. I want to say a big thank you to the team, especially Matt who has been absolutely brilliant.

C. R.

I collected my car a week ago, and wow what an experience! Mark really went above and beyond to make the whole process special and memorable! Knowing it was my birthday and I was so incredibly excited to pick up my car, he added a couple of thoughtful extras that didn’t go unnoticed! The whole process was done in a very secure covid safe manner, without feeling isolated or impersonal! I was kept informed and things were kept 100% transparent the whole of my cars journey. A huge thank you to Mark and rest of York Toyota team. I wouldn’t hesitate in recommending and returning in the future.

S. H.

I tried to purchase a new Corolla Hybrid through the Toyota website (it was the worst point in the Covid pandemic, so I was trying to minimize contact). It ended up being a complete mess and a horrible experience. Vantage Toyota weren't really involved until they got roped-in to do the valuation on my trade-in. Mark Taylor and his boss realized that things were going very badly pear-shaped and I was about to just walk away from the whole mess. Mark pulled out all of the stops and salvaged the situation. I ended up cancelling my original order with Toyota Online and re-started the ordering process with the dealership. It was a totally different and much better experience! Mark was always happy to keep me up to date. We even had a laugh or two along the way. I didn't feel I was being fobbed-off or spun a line. From start to finish it was an enjoyable buying experience... which it should be if you're forking out the money for a new car! After the mess caused by Toyota Online, I was fully fully prepared to walk away and look elsewhere, despite being a long-time Toyota buyer. Mark Taylor turned the mess around and made me feel like a valued customer. I wish just I'd just gone to the dealership in the first place. Lesson learned! And no, Mark didn't pay me to write this. He earned it!

A. E.

Can't speak highly enough of the service team. Tricky problem was resolved efficiently even though it needed more than one visit. Colin is amazing!

A. R.

We have just bought a car from Vantage Toyota in York. We are from Edinburgh and have travelled 4 hours to collect it!! The description of the car on their website was extremely accurate leaving no surprises. Everything was dealt with smoothly and quickly over the phone. Additional photos of the car were also given by email. It was lovely to meet Tom in person when we arrived for the handover, after helping us over the phone/email. Tom was really polite and happy to help us. From start to finish, it has been fantastic customer service. I would highly recommend them.

N.

I had a great experience when buying my car. The staff were all very helpful and were quick to answer any questions or queries I had. The service was excellent they explained everything to me in detail. Special thanks to Darren, Nigel and Steve for being so helpful and professional!

C. H.

We purchased a toyota from vantage york through a guy called Mark we are only a young couple but Mark never sterotyped us like other garages did and he was never pushy he litrally helped us and directed us to the right option once we told him what we were looking for hes been very good with communication throughout the purchase and we are now looking forward to driving our brand new toyota out of the best garage in york thakyou mark youve made buying our new car experience a whole lot more enjoyable Charlie and bell . :)

A. B.

Took car in for a puncture repair at short notice - staff very helpful - and there was no charge for the repair - also car was fully cleaned ready for me to drive away. Excellent service New visit - 24/06/2020 - took car in for service & MOT - fault was found and was remedied same day - as before 'Excellent Service' New visit - 21/06/2021 - service and MOT time again - brake pipe problems sorted out too - yet again Excellent Service. New Visit - 26/08/2021 Made appointment to have rear light bulb replaced - as usual excellent service - didn't even get charged for labour or the bulb !

B. F.

Great service. Efficient, helpful with courtesy car. Unfortunately they forgot to fit the new pollen filter, which meant another return trip. They apologised and fixed it quickly, so not issue. Otherwise I would rate the service as 5 star

F. M.

The service was really friendly and efficient. The recalled airbag was sorted quickly and my car came back sparkly clean! All Covid measures were followed and I would not hesitate to bring my car back if needed!

C. M.

Whilst fully appreciating the purpose and necessity, the check in precautions are carried out with a poor level of efficiency. There appears to be some sort of battle for possession of the keys going on which leaves customers bewildered and excessively delayed. Either stick to the appointment system or add staff at the busy times.

C. C.

Came in for a test drive with no real motive to buy. Was pleasantly surprised by the performance of the car and the comfort of the drive (CH-R). Customer service was excellent from Miles

S. D.

Well satisfied with Toyota, yet again they surpassed themselves with looking after us before, during, and after the purchase of our used Toyota yaris as always a Big Thank You.

S. M.

Amazing customer service ,very helpful staff.

r. A.

The service we received from Vantage was outstanding, decision to delivery in less than two weeks for our new car. Having a car sales team ringing you back when they say they will is a first for me. I would class my experience above the experience I received Bentley and Farrie in terms of sale and after sales service. From Happy customer........

R. G.

I’ve been with Vantage York for fourteen years now and they have always looked after my cars really well. Unlike dealerships for other makes of car, their prices for parts and labour are very reasonable and the I trust them to treat me fairly and sort out the cars. They have now made the showroom very Covid secure, keeping it clean and minimising contact.

R. D.

On the whole staff are good, but don't appear to write down or talk to each other, asked 3 times for my locking wheel nut key, work reported to them warranty wise not advised on, service for a main dealer was good value. Its quite stressful going into main dealership's these days. Also Covid police gone mad.

V. M.

Perfect service from Mark - from the first enquiry until I got my new car, Mark was exceptional. Knowledgeable, kind and even funny. Attention to detail was spot on and my daughter loved her Toyota plush toy.

d. m.

Great buying experience enabled by Walid and his colleagues. Very happy with my second RAV4

R. N.

As I am shielding I couldn’t take my car in for it’s annual service, so I was delighted that Paul came to pick it up in the morning and deliver it back in the afternoon. Both the collection and service was carried out with efficiency an professionalism. First class!

G. F.

Great service and went the extra mile! Highly recommended 😀

T. B.

Great service as always. A special mention for Steve on the service team. He always takes time to explain things so clearly. I really appreciate his straightforward style and have come to trust his advice and recommendations which are always focussed on my best interests rather than a heavy sell. It’s what keeps me coming back to Vantage Toyota.

K. S.

After passing my driving test between lockdowns I used my downtime to research what I wanted from my first car. I settled on a Toyota Yaris and contacted Vantage in York to discuss my options and I can’t recommend the staff, enough. They helped me every step of the way, talking through all of my options and making sure I had all the info needed to make an informed decision on which model to go for, whether to buy new or used and how to finance my vehicle. Not once were they pushy or overbearing and they made sure to take the time to explain all aspects to me (and put up with my inane questions). Nash and Hazel have been incredibly helpful and made choosing my first car an enjoyable experience. Their aftercare so far has been brilliant as well. Thank you, Vantage Toyota York!

D. K.

I would like to thank all the staff and especially Siobhan for their excellent costumer service. It was a great experience upgrading my car in Vantage Toyota York. Thank you so much for the great offer and all the gifts! Looking forward to see you again guys for my new upgrade in a couple of years!

A. W.

I bought my first car this week for Vantage Toyota York, we were treated to excellent service from the entire team. We’d specifically like to thank Siobhan Riley for her great attention to detail and for making the process as easy and smooth as possible. She was incredibly thorough at explaining every stage and made sure we got a deal that was perfect for us

M. L.

Steve Butler from Vantage Toyota York delivered my car this morning and was right on time and spent time talking through the car with me to make sure I was comfortable with it. He was very friendly, respected covid protocols and couldn't have been more helpful!

I. W.

Collected my toyota yaris up today brilliant experience. Under the expert guidance from walid the sales representative we came away pleased with my purchase. Throughly recommend vantage toyota york excellent service .thank you !!!!

P. T.

Siobhan Riley was the sales team member who dealt with me. I want to say how great Siobhan has been. She has been so professional and helpful throughout the process of trading in my old car and buying my new one. Siobhan's initial phone call came to me around the middle of August and I told her that I would be interested to learn what deal could be put together for me to change my car but that I had a lot of commitments for a few weeks and that I would get in touch with her when I had the time to do. She followed that conversation up with a very nice email which included both her email and mobile details and was true to her word that she would wait for me to contact her when I was ready. That is such a refreshing change from my previous experiences where I have been inundated with calls from a dealership. By mid September I had arranged an appointment with Siobhan to talk about my options. Whilst I was probably an easy (I hope!) customer as I knew what I wanted in a new car, had done some research and was very happy with the Aygo so didn’t need it selling to me, Siobhan never put any pressure on me to add ‘extras’ and I left the showroom feeling that we had come to a very fair deal. What more could a customer want?! Following on from ordering my new car to collecting it on Sunday Siobhan was so easy to contact via phone, text and email and responded so quickly to the few questions that I had. The way she presented my new car to me on such a grey, rainy day was so thoughtful and much appreciated. So thank you for such great service to York Toyota and particularly to Siobhan.

D. F.

I have used them quite a lot having bought several cars here and used them for servicing, repairs etc. Always find the staff very helpful and the service efficient. They provide a pleasant waiting area with drinks if you are waiting for your car to be ready. Update: Just had my car serviced/MOT and as usual everything was done in a friendly efficient way. The COVID measures in place seemed good to me - I certainly felt safe visiting the premises.

G. M.

I can't fault the treatment I received for the service and MOT on my 5 year old Yaris Hybrid. There was a warm welcome with friendly and informative interactions with staff. Everything was carried out on time and I know I can trust Vantage to give me good advice and reassurance when I have questions. I wouldn't go anywhere else. Well done the Vantage team😁.

E. D.

Checked in and had temperature taken. Because we had already booked to see a sales consultant we were shown to a pod where we were soon joined by that person. Well treated in a friendly and professional manner throughout.

C. G.

My car has been serviced at Vantage Toyato York every year since 2014. I am always extremely happy with their customer service - friendly, efficient and informative. I also felt really safe visiting them this year (2021) as they had really good Covid-safe procedures, that were clearly explained prior to my visit.

m. f.

Adam has been so helpful and friendly. His approach is very professional. I would ask for his assistance again. Thanks very much Adam.

K. F.

Another 5 star experience at Toyota Vantage York. Salesman Nigel Batchelor, who proved to be as efficient at selling cars as the engines in the cars he was selling, made the whole process from start to finish as painless as possible. I was asked what I was wanting and the next thing I knew, I had the keys to a car and was test driving said car. Brilliant service and thanks to Nigel for helping me through my purchase!

S. W.

I recently visited the garage for a service on my Corolla and for some advice on changing my car. I received excellent customer service on both……my service was done speedily and the service staff were very friendly and efficient. I spent quite some time with Chester discussing changing my Corolla and downsizing and I have now signed up for a new Yaris! I would recommend this garage for all round excellent customer service.

J. F.

Great service from Vantage Toyota (York) on my recent visit, both from the technical aspect (new tyres) but also from a Covid safe perspective. Felt very secure with the measures that were in place, continuous clearing in progress throughout my visit. Helpful and polite staff working in difficult conditions.

J. F.

Hazel and the guys were superb when it came to arranging my part-ex and pick up of my new car. The process took a little longer than usual due to me being based 150+ miles away, but Hazel did everything in her powers to keep me in the loop with where the process was. 10/10 - highly recommend Vantage for their customer service.

F. B.

25,000 service, faultless service from Vantage staff, car collected, contacted about work required before it was undertaken and given costs for this. My only niggle was I had reminders to book a service from Toyota UK as well as Vantage and the online booking was not as smooth as a phone call which I do normally.

J.

While waiting for my car to be serviced, I felt very safe as the seats were more than two metres apart and customers and staff adhered to wearing face coverings. The service department had also pre-warned me that I might be waiting longer than usual, as they would have to sanitise the car both before and after they had serviced it and so encouraged me to bring my own refreshments. I was very grateful and relieved to have carried out a Service Plan with Vantage Toyota, when buying my car, as it made paying for the service and MOT so much easier as I work in one of the sectors that has been closed through each lockdown.

K. M.

I would like to say Thank you for the sucessful delivery of my new car this morning. I had to reschedule the delivery a couple of times due to my own commitments, and Steve Butler was very helpful throughout that process. He was friendly, professional and always prompt to respond to my emails. I am very happy with my new car. This is my second Toyota and I would definitely recommend them & their team.

J. L.

Excellent service as normal. Changes put in to place due to the ongoing pandemic made me feel safe and reassured. Service team always friendly and helpful. Have two Toyota cars that are always serviced and MOTed with Vantage Toyota York and will definitely stick with Toyota when I decide to change cars.

J. W.

Great service 😊 Adam in sales was great took his time and explained everything. Very happy

L. B.

Nigel was superb. Very helpful and efficient

L. R.

From the moment we walked in to a few weeks later when we were driving away in my new car, we were treated really nicely. No request was too much trouble and it was the best car buying experience we had ever received. Usually you feel like it is smoke and mirrors when talking through finance deals but Mark at Toyota made the process really simple and worked with us to find a deal that was affordable and worked for us more long term. Very welcoming on each visit and we would definitely recommend others to shop here as the spec on the car was much more than we thought possible. My partner has just had a service there today and the excellent customer service doesn't stop. Would highly recommend. Excellent aftercare.

M. A.

I purchased a used Toyota Corolla 2.0 Hybrid Design approved car from Vantage York recently. The experience was very pleasant and car is great. I had a small issue with a wheel and this was resolved quickly, the dealer actually collected the car sorted the issue and brought it back, a great service. The whole experience was great. I highly recommend purchasing from the Vantage group.

1.

Chester Jones was a pure joy to deal with . His attention to detail was paramount and his dedication was clear to be seen . He sold a brand new Yaris & RAV 4 to my wife and I one week after sales training . I love the brand & Chester surely emphasised the professionalism that filters through the showroom. . I would not hesitate to recommend toyota , this showroom & Chester Jones , it’s been a pure pleasure

N. H.

Bought a new Rav4 during lockdown. Process from start to collecting the car was first class. Only had 2 small settling in issues with the car which were dealt with speedily and successfully. Having experienced poor service from other main dealerships before it was really good to deal with one which works with and for you.

s. s.

We visited the Clifton Moor showroom in January 2020, together with some other local dealerships. The Toyota range stands out as the most modern and efficient. The sales staff (especially Darren) are very knowledgeable and responsive. We did a prompt test drive when we visited and chose a RAV4. The internal look of the vehicle is of a very high standard and it is very comfortable. We received it in July, so without much of a delay due to the pandemic. Would highly recommend this dealership.

M. M.

Always great service from Toyota, Clifton Moor, York. Staff are friendly. Sometimes it can be an uncomfortable experience for a women in a car dealership/garage. I always feel comfortable at Toyota. This visit was a full service. I knew it would be a long wait so took a lot of paperwork with me to do whilst I was waiting. Steve noticed and offered me the use of the boardroom whilst I was waiting. This was above and beyond, and enabled me to complete so much work. Highly recommended this dealership.

M. G.

Needed to attend Toyota, York for essential work on my car. 3rd June. Excellent service. The staff had done everything possible to protect customers and themselves including limiting customer access. I felt very save, protected and valued as a customer.

G. W.

A fantastic dealership with equally fantastic staff. A credit to the auto dealers franchise and have no problems recommending York Vantage to anyone. Personally thanks to Hazel and the team, coffees not bad too. Keep it up Vantage York

A. K.

I can’t have been more pleased with the friendly, helpful service I received from Siobhan at Vantage Toyota York. I have bought quite a few new cars over the years for myself and I can honestly say this has been the best experience I’ve had. She is an absolute joy and a great asset to the company. Actually, all the staff were fantastic but top marks for Siobhan! Here’s to many years of happy Toyota motoring!

a. u.

Always great service at Toyota York - both in the workshop and in the service area. Staff are always friendly, welcoming, and detailed. Very happy with covid regulations and felt safe in the building.

A. G. D. &. B.

Bought my new Hilux from Vantage. Nothing was too much trouble, Environment felt safe and the handover was excellent. See you again for the next one!

V. S.

Fantastic buying experience with Mark from first viewing the car to the collection. He is very professional and friendly, I was very impressed. Also grateful to Colin in the service department for advice on the toyota brand in general, who helpfully answered my many questions about future care. Definitely helped me decide on buying from this centre as felt reassured by their experience. Thanks very much

J. R.

Matt Dunne was absolutely delightful in the way he helped me understand which car would be best for the needs I had. He was helpful, insightful and also made me feel super excited around the whole experience. Will definitely be giving him a call again when the time comes for a change!

E. L.

I bought a good car but the salesman left a lot to be desired. I opted out of phone calls but they called me anyway. I got annoyed with them and they stopped but there's no point in asking how I want to be contacted then not taking any notice. Also replied to my emails without reading what I had written. Nice car though.

H. W.

Would definitely recommend this car dealership. A very positive experience from start to finish. Nothing was too much trouble. Siobhan was a delight to deal with, very professional and knowledgeable. I am delighted that I chose an Aygo, our first Toyota, and probably not the last. The attention to detail really made it special. Thank you to all the staff who had a part in preparing our car, I am very pleased.

C. W.

Nobody at the podium when I arrived, I could see a hand held temperature gun ready to take your temperature. Waited 5 minutes before someone arrived then I was checked in. I waited in reception for my car to be serviced and chairs were appropriately spaced for social distancing. There wasn’t always someone waiting at the entrance to take peoples temperatures as they kept disappearing so three people just walked straight in bypassing myself and others sat waiting, so that didn’t work very well. There were hot drinks available if you took it outside in the cold as masks were not to be removed whilst indoors, hand sanitiser was readily available and there was a one way system in and out even though people got confused and tried to get out at the entrance. Eventually my car was ready. They wouldn’t stamp the service booklet because of COVID and all the service info had to be emailed to you which I received very promptly, however on the hybrid pass certificate it had been signed twice, once being where the date should have been and the service sheet it self hadn’t been signed by the technician as it should have been. When I pointed this out in an email new amended sheets were emailed back promptly with an apology. I’ve always found the staff to be very pleasant, the show room to be clean and tidy and the car always gets a wash after it’s service which is very much appreciated. I have been a customer with vantage Toyota for many many years and I would recommend them for their customer service.

J. H.

Our experience whilst deciding to buy a car from Toyota was excellent we were given all the information we needed and wanted Nigel our Toyota Rep was caring and professional we could not have asked for any better service from Toyota we felt perfectly safe and we were treated with respect with no pushy salesman So thankyou Toyota Regards Jan Holman

K. B.

Fantastic service and most efficient car transaction I have ever made. Purchased two cars from them this week and they were absolutely faultless. For an especially good service ask for Matt.

C. A.

Very helpful friendly staff, clearly explaining work done, things to look out for, general advice for extending life of car parts. Everything kept pristine, sanitised and socially distanced. Definitely in safe hands at Vantage Toyota York.

c. r.

Faultless Service, second to non, my third car from vantage Toyota York. As before outstanding customer care and after care, and the car is awesome. recently had my car mot, and serviced at vantage toyota york. fantastic service, including collection delivery and a vidio from the technician with my car on the ramp all covid friendly efficiant and proffesional service.

L. l.

I bought an Toyota Aygo in December 2018 from the York dealership. My experience was first class from start to finish. Mark Taylor advised me on the most suitable car, remaining professional at all times, whilst been so knowledgeable and friendly. When I collected the car, I was shocked by the treatment I received, it was amazing, a very warm welcome (and good coffee)from Christine , followed by Mark presenting the car to me in a way Id never have imagined. My experience was that good, I recommended Toyota and Mark to my parents. They have too purchased a brand new car and was as impressed as I was with the service they received from Mark!

S. O.

Excellent all round. Warm welcome without being OTT. Great knowledge of car from both Malcolm & Nash. Did not feel pressured at any time & was easy to make decision there & then. We went out of interest but had no intention of buying until next year. Were offered excellent deal & exchanged vehicles a few days later. Paperwork etc seamless service from all involved! Was unexpectedly enjoyable experience. We’ll be back! Jim Sheila (& Bonnie) York area

R. C.

My car was booked in on 15th September 2021 for a replacement part under warranty. Vantage Toyota York sent clear communications about COVID-19 precautions well before the day, via email and a 'phone call. On arrival at the garage, the check-in was swift and Covid-secure, and staff took care to reinforce this. My car was sanitised, serviced and valeted and the post-service verbal summary was clear. I appreciated the usual great service from Vantage Toyota York. My thanks for taking customer safety seriously.

L. x. (.

Great experience so far, ordering my car. Good communication, thanks Nigel!

N. K.

I was delighted with the service I received from York. It was picked up on time and carefully done and was returned looking clean and tidy both inside and out. It lived up to the reputation I have come to expect from the York team. Well done to all of you for the extra work you have done during this pandemic.

J. C.

The whole process of buying my car was 100% in efficiency, first class customer service, first class team, kindness and helpfulness. There is a great feeling at Toyota Clifton Moor as soon as you walk in the door. Everyone I met said hello immediately. I would recommend the whole team to everyone. Special thanks to Hazel Sedman and Steve Butler for taking me through the whole process with ease, and for the “great unveil”.

J. C.

Have bought cars here since 2004. Wouldn't go anywhere else. Great customer service; they really value loyalty. (Love the cars too!) Especial thanks to Malcolm who took the time to deliver my car when things got really hectic at work.

D. H. G.

Friendly and professional staff. Great service too. Mark Taylor helped me from the start of my car search, I'd like to thank him. I was also supported by Nash Ahmed at finances. My Corolla Saloon Hybrid is an excellent choice. Thank you Toyota!

S. R.

Just want to say a very big thank you to Matthew (Dunne) from your Sales Department. I met Matthew while looking for a car for myself. Matthew made the process so easy for me. He was very professional but also made it a fun experience as well. I picked up my Aygo on Saturday 8th May and I am very pleased with it. Thank you Matthew. Sheila Ridley

F. H.

From the moment I arrived at the Toyota service centre all the staff were absolutely superb , they went above and beyond to help me stay safe and my vehicle was looked after and the job completed in no time at all.

A. G.

AMAZING! The customer service here is excellent. I got a fab deal! My initial deal was done with Nash, who went above and beyond to make sure I have a deal I am happy with, and I can't thank him enough! When I collected my car Siobhan had put it in the showroom, under a cover for a “grand reveal”. The extra mile Siobhan went made my experience perfect! I felt like the only person at the shop and I felt like I had purchased a million-pound car with the service I had. Thank you so much, I would recommend you all, the drive to York is worth it as the service there is miles above the other dealers and I can’t think of one thing I would have liked to be different, you made my car experience great and I will always remember it!

R. W.

Well-organised, helpful and friendly. Everything was explained clearly. The price was not a nasty surprise and the car was returned to me in pristine condition. They even provided me with a quiet place to work while the car was being serviced.

J. P.

Vantage Toyota York is to be congratulated. They collected the car and carried out an excellent service and MOT and returned the car on time as previously agreed. I will certainly use them again as I have every confidence in them

j. w.

The staff at Vantage Toyota York are always helpful and friendly. The service was carried out within the time quoted and the car washed. My car was collected from and returned to my home at no extra charge. Extremely safe and efficient.

G. W.

Suspected a brake problem so contacted Vantage Toyota. Very quick response. Car thoroughly examined, thank you. Anti-Covid measures very good and staff were friendly, welcoming and efficient.

A. M.

Miles helped my partner and I choose a Yaris. Very helpful and friendly. Great customer service and couldn't fault him. Thankyou!!

S. M.

The handover went very well. Siobhan was there on time, was well prepared, and made us very welcome. She was very well-organised throughout the whole process of paperwork for the old car, the new car, V5, insurance and so on. She is a good representative of Vantage Toyota, and deserves to succeed. I'm sure she will. I was a manager in my working life, so I know what to look for. I feel sure her manager would have been very satisfied with her performance

I. B.

Fully recommend you pop into Toyota York if your looking for a new car but unsure what you want. Nigel made it very easy for us to weigh up our options and it gave us peace of mind buying a car within our budget that meets our needs. Thorough recommendation from me and my wife.

M. R.

All the staff were very polite and helpful. The showroom and waiting area were reassuringly Covid-compliant.

R. Y.

Friendly, efficient and Covid-secure service as ever - Thank you!

J. R.

Fantastic garage. This is the second car we’ve bought from Siobhan Riley at Vantage. She is a pleasure to deal with and nothing is too much trouble. Excellent sales department with good after sales. We also go to Vantage for servicing, tyres and MOT and we are so impressed with this garage we travel 80 miles round trip to do so even though there’s a local Toyota dealership. I would highly recommend Vantage!

S. P.

Great customer experience from start to finish. Fleet manager terry brown kept us up to date throughout the car buying process with timescales. On collection of the vehicle, Steve butler made this an efficient and informative handover. We were also introduced to Nicky at the service department who was approachable and knowledgeable about the car specifications.

S. C.

Exceptional service from Tom Thompson! I saw a car they had for sale on Autotrader late Sunday evening and emailed them. Early Monday morning Tom replied. We did a deal that same day and I collected the car Tuesday lunchtime! There was no pressure and we agreed a price to change simply and courteously. Even with appropriate COVID safety measures the handover was professional pleasant and efficient. A definite 5 star experience!

S. J.

Fantastic customer service from my first inquiry onwards. Bought an approved Yaris which came in superb condition inside and out. I dealt with Tom Thompson, who went out of his way to streamline the process. With COVID-19, and me buying at distance (based in Lancaster), Tom provided a detailed video tour of the car, and answered a ton of detailed questions - Always clear and very helpful. A big thank you - massively recommended.

p. s.

Great service, friendly staff, and did minor adjustments free of charge on my MOT which most garages would charge for. Friendly staff and a safe place to enter and exit in this pandemic crisis, the car I borrowed was cleaned and sanitised, and they disinfect they keys in front of you.

D. N.

I found all the staff at Vantage Toyota York friendly, polite and helpful. I dealt mainly with Siobhan Riley who did her very best to meet my requirements. The after sales contact was reassuring and I would certainly feel able to refer back should I need any further information or advice.

r. n.

Just picked up our third Yaris Hybrid very pleased with our new car . Excellent service as always from the the friendly team especially Nigel who provided fantastic customer service who is old school in his way of dealing with customers which you don't often find these days. We will certainly be back to Vantage Toyota York in the future ,its a pleasure doing business with them.

N. D.

We have been buying from Vantage York for 12 years and have never thought of going anywhere else. Truly excellent service, especially recently when we bought our Corolla hybrid from Mark Taylor - no hard-sell pressure, just a friendly, intelligent and informative person who understands what we need. Many thanks from Paul and Nia Davidson.

P. W.

I have had an excellent experience buying a used car from Vantage Toyota in York. I was particularly impressed by Aidan Benfield, the salesman who helped me. He sourced me a used car which was exactly what I was looking for. He arranged for it to be delivered in a timely fashion and I was given a good deal. The purchase process was stress free and the after sales follow up has been very caring. Aidan has been friendly, polite and extremely helpful. I would go back to him to buy a car in the future. A great experience.

C. S.

Great personal service when buying a new Corolla. Mark Taylor and all the staff at Vantage Toyota York attentive knowledgeable and helpful. Follow up communications have continued this service to offer advice and assistance. The whole buying process was a great experience.

e. s.

As always, great service, friendly atmosphere, Covid 19 procedures in place, so nothing to worry about. And many thanks to steve, as always, the professional as is the rest of the team. I've been useing Toyota York for many years, nothings to much trouble. From my experience's i would recommend them. So a long overdue Big Thank You to the team at Clifton moor York.

J. S.

Excellent service. Due to Covid they arranged to pick my car up and return it. Arrived at the given time. Car returned sanitised and keys in a plastic bag. Very impressed and stress free. Thank you Toyota.

L. W.

I bought my first ever car from Vantage Toyota. The experience was made easy, friendly and stress-free by my lovely sales consultant, Siobhan Riley. She talked me through every stage and helped me to find my perfect car. I was able to buy a used car in full confidence as Toyota did all the background checks and serviced my car before collection. I would highly recommend Vantage Toyota.

D. H.

Felt very safe with all the Covid measures in place. Once again all the Staff very polite and helpful. Service completed very professionally and kept informed by Keith all through the work.

S. T.

My car was in for a service during the second COVID lockdown and I felt totally safe and protected from any risk as all staff adhered to safety measures that were in place and they ensured their visitors did so too. Very professional and thorough.

S. C.

Quick, friendly and efficient service. Great measures in place for being Covid-19 secure including sanitizing the car and clear one way system. Instructions on what to do and expect prior to service on email and phone, very clear. Felt very safe.

L. R.

Picked up my brand new 20 plate limited edition scorched orange C-hr on 1st March. From ordering my car in October, I was kept up to date with the status of when my car was due to be delivered etc. Siobhan Riley (sales team) was excellent from start to finish. She spent time with me on collection going through everything with regards to controls within the car etc. Although I have previously had a C-hr, some were slightly different. This was much appreciated, so I didn't have to sit on my drive for an hour reading the manual.

T. H.

Had fantastic service from the York fleet team, Steve Butler and Terry Brown. They fast tracked the prep and delivery of my new car all into one day to fit my availability. Handover was smooth professional and friendly. Great work guys, thanks so much!!

T. M.

I can’t praise Mark and the team enough. This is my 4th car from them so a testament to their long running customer service and after care. Just collected my new car today and was bowled over by the care and dedication from the staff. All the little touches make it so worth while. Collecting a new car is always so exciting but the team have gone above and beyond! Thank you!

D. W.

I purchased a used Aygo for my wife and I have to say that the whole experience was a pleasant one from the test drive to the day of collection, The car was Valeted and new carpets fitted and was very clean and shiny when I collected it. I found the Staff that I dealt with to be very friendly and helpful in particular Siobhan who dealt with my purchase from start to finish. Siobhan was very helpful and polite and nothing was too much trouble for her and when I collected the car the service book was missing but Siobhan gave me a print out of the service record and assured me that she would get me a book as soon they become available, Three days after I collected the car Siobhan called me to ask if everything was ok and if my wife was pleased with the car and to assure me about the service book. All in all it was the best car buying experience I have had from a dealership and I believe this was mainly down to Siobhan's excellent service and when we are ready to replace the car I will have no hesitation in going back to Vantage York.

C. W.

First impressions created by a delightful customer care staff member, who made us welcome, offered us a drink and saw that we were seen to. Everyone here was very relaxed, welcoming and really easy to deal with and the whole process could not have been easier or less intimidating, including test drive and payment.

A. B.

It’s great to be able to chat to the Tech who’s working on the car. Vantage York have fixed problems caused by another Toyota dealer and the car came back washed and ready for the weekend.

N. H.

First class experience as to be expected from a Toyota dealer.

N. 3.

A big thank you, Siobhan for all your help with Jen's car purchase. We are so pleased with the Aygo we bought with your assistance. Pre sale requirements were fully understood and the best options identified. There were no high pressure sales techniques and our treatment was fair and considerate throughout. Great attention went into preparing the vehicle and making things easy. We will be back! 😀

J. C.

Brought a new car here just after the second lockdown. All Staff extremely helpful and friendly. We felt very safe and our car was clean and sanitised to perfection. Highly recommend.

F. L.

They were well prepared of COVID, I felt safe at all times. The work to my car was done correctly and I was informed of the progress and cost throughout.

K. L.

Vantage Toyota in York gave excellent service (as always) and were thorough in their efforts to keep the public and their employees safe during the Covid 19 pandemic. My car was serviced, cleaned and sanitised and I was treated well and kept informed of all that has been done and needed doing to my car. Prompt and efficient. Thank you.

D. R.

Very good service from Vantage in York. Couldn't be better. Treated with respect and kindness all through the process of getting the car serviced

N. T.

Excellent service as always. Highly recommend!

r. w.

First service. Prior to service I was fully informed of all the conditions that would be in force prior to arriving on site to protect staff and customers regarding Codes virus. On arrival on site staff were there to guide me through the Covid instructions regarding the service. I could not fault the staff or the procedures . First class service.

D. K.

Everything was well organised to ensure customer (and staff) safety whilst my car service was carried out. There was regular and extensive cleaning of surfaces and careful arrangements for social distancing. Very impressive.

K. A.

Had my car for a week now and I am very pleased with it, as well as the service I received from the York branch especially from Hazel and Stephen for the extra mile they went to make sure I was happy with the car and documentation

P. N.

Excellent service from Toyota York, Natalie gave us a very professional service with that essential personal touch! We had to have the vehicle converted with left foot accelerator which Natalie arranged before we picked the car up. The finance deal brought us to York to buy the car but we were looked after exceptionally well, thank you!

J. W.

Felt very safe while I waited for my car to be mot and serviced . I was kept fully informed of expected costs and time it would take .The staff are all very friendly and most are familiar faces and have been there a long time which makes me feel as a company they are caring .

I. C.

My vehicle is on a service plan and had been booked in for service and its first MOT but was cancelled when the dealership closed due to Covid. It was rebooked soon after they reopened and the whole process was handled in a very professional way. It was collected as arranged, and delivered back a few hours later. A video was produced whilst on the ramp showing the parts of the car you cannot normally see along with a full service report. I cannot fault the service provided and would recommend Vantage Toyota.

M. J.

We have been impressed by all our dealings with Vantage Toyota York, very friendly and helpful but not pushy. When it came to discussing details (Corolla estate hybrid) everyone was knowledgeable and communication was excellent, even negotiating a price was straightforward and apart from their giving us a new car for free I cannot think of anything that could have been improved.

S. Y.

Just purchased my 3rd Toyota from vantage Toyota York, and have had great service again. Tom Thompson was excellent and efficant from start to finish, ensuring he found me exactly what i wanted, as i did have a long list of things i did and didn't want ! Fantastic after sales contact making sure that things were ok with my new car Many thanks

J. L.

Great service in the choosing and purchasing my new car. Siobhan was fantastic and listened to my needs and found a perfect car for me without making me feel pressured. Really comprehensive hand over of the car too. Siobhan showed me all of the key features of my car and answered all of my questions.

J. B.

There was no hard sale from the moment we arrived at the showroom. Mark Taylor the sales person was very helpful but never did the hard sale. He was very helpful and knew his job. We decided to buy the Rav 4 Hybrid . On collecting the vehicle we were made very special when the keys were handed to us. Plus we were introduced to Senior Management'. I can't recommend Vantage Toyota York enough.

C. W.

After a disappointing experience at a different branch, we couldn't have had a better experience with Dipash and the team at Vantage York. From start to finish Dipash took care of everything and made the process incredibly easy and enjoyable. Nothing was too much trouble, he was attentive to all our needs and extremely knowledgeable. He is an absolute credit to Toyota and we will highly recommend him and the team to family and friends. Thank you!

p. y.

Amazing customer service from these guys especially hazel in sales ! Couldn't fault anything from them quick, easy and smooth. Car is great and I was given constant communication, couldn't recommend enough.

M. H.

We always find staff extremely helpful ,knowledgeable and courteous and we could not be more delighted with the cars.We have felt completely comfortable during the pandemic and the way we have been dealt with by both the sales and service staff over the many years we have been customers has been faultless

D. l.

Just recently bought a Rav 4 self charging hybrid. Dealt with Siobhan who was exceptionally professional throughout the whole process. She was friendly, knowledgeable and definitely not pushy throughout. Everyone in the dealership was very friendly and attentive listening to my requirements and needs. This is the first time that I have bought a Toyota and I can’t recommend Siobhan and the dealership highly enough.

S. T.

Impressed with the service when front brakes were needing replacing. Also spotted tyres which needed changing and did that too. However I was left waiting in the reception for over an hour after the car was ready as it had not been communicated between staff that I was waiting around for it to be ready. It was too late by this point to change the tyres as required, leaving a need for a courtesy car which was duly provided. Came with a complimentary clean in and out which was appreciated. Also disappointing not to be able to pay on credit card (Amex) as I like to do with large payments.

W. L.

I recently bought a Prius from Toyota York, and the customer service experience was been great. All the members of staff were very welcoming, and I was never left waiting long before one of them acknowledged me and asked if I was being helped. It was Nash though who I mainly dealt with, and he was very helpful in explaining the car buying process, and listening to and answering all my numerous questions about it and the car itself. Never once did I feel pushed into making a decision or experience the "hard sell", that unfortunately some parts of the car dealership industry are associated with. Overall, a very good and easy experience, and if anybody is interested in buying a Toyota, I would recommend buying one from Vantage Toyota York.

K. I. f.

Excellent service and great team, Toyota Yaris in burning red, very practical and reliable. I was well looked after by everyone. Highly recommend

J. K.

I was helped by Mark Taylor in buying a pre-owned car. Mark was very professional and helpful, running through all the products and options available without pressuring me to take any of them. He ran me through the process with good explanations and I was able to drive my car away that day, taxed and insured and good to go. I'd definitely recommend both Vantage Toyota and Mark Taylor. I'm sure all the sales team are professional however if you are lucky you'll get Mark to help you with your purchase!

R. G.

Excellent Service! Staff managed physical distancing and hand steriliser and rubber gloves were provided. All work done to time and good explanations of what the service covered. Very good experience

R. T.

We have recently purchased a car from Vantage Toyota and the experience was very pleasent. The process was fluid with very little requirements from ourselves. All in all another great purchase. Would highly recommend this outlet if you're looking to purchase a solid vehicle.

R. M.

Fantastic dealership. I always get treated so well and the staff look after my parents so well.

E. C.

My experience of test driving the new Supra in January was handled superbly by Matthew (Dunne) at this dealership. From my initial enquiry to the resulting drive, Matthew went above and beyond to ensure the whole process was easy and that I came away knowing everything I needed to about the car (and at no point tried to pressure me into the sale before I was ready.) Regardless of whether you're looking to buy a Supra or a Corolla I would definitely recommend York Toyota, and in particular Matthew.

T. S.

I haven't driven for quite sometime and was a little nervous about the whole car buying experience, I've always been a ford man but was recommended by friends to try out a Toyota Yaris! Best thing I have ever done its a great car and really happy with it! Thank you to Nigel for selling it to me I felt no pressure and was allowed time to consider all my options before committing to buy.

M. T.

They were recommended by a couple of friends, so glad I took their advice,I've bought many cars elsewhere, first time I've bought a car and felt valued and not worried that something would go wrong with the purchase, very professional and actually fun!!! Loving our hybrid and recommending to everyone I know now! Thanks so much Mark and Tom for all your efforts

J. L.

Hate the hard sell and pushy car sales bonus driven people. Not a whiff with Vantage, presented with several options, good solid advice and a car at a reasonable price. Many thanks to Hazel and her colleagues.

M. F.

Nigel is Good salesman always satisfied with the cars he has sold me.

A. S.

I approached Toyota as I was looking to trade in my car for a smaller model, Chester provided excellent customer service working out a good deal an made the whole process easy from start to finish.

S. N.

Top service as always, fully recommend

E. A. S.

I am wholly satisfied with the service I have received from all Staff at Toyota, York. Siobahn Riley was my Saleswoman and she was excellent in every respect. Her approach, initially, to a prospective woman purchaser and driver was outstanding. I would have no hesitation in recommending Toyota, York.

S. D.

Excellent service from Mark and everyone involved with my purchase of Yaris Cross. Thoroughly recommend Vantage Toyota York

D. H.

Great experience getting my service done. From start to finish it was a great customer experience, Steve Butler in particular was really helpful, going out of his way to make sure I was happy with the service received. Would definitely recommend!

T. P.

Always a good service and reception. Value for money and peace of mind. Exceptional this time as it transpired I picked up a puncture on the way in for the service. " oh by the way you had a puncture but we have repaired it...... no charge ". What more can you expect.

D. W.

Just used my new car for a trip to Germany, it has performed very well. Really impressed with the vehicle, and the service we received at Vantage Toyota York. The staff were excellent, professional and friendly. If I ever need a new car will be going back to Vantage.

D. T.

I used Vantage York to service my company car for many years, it was the natural choice for us when we needed to buy a car. Buying a car is a major expenditure and you need good help and advice. I am pleased to say you will find it here. My hat goes off to the most professional young lady Siobhan who was the best sales person I have ever met in helping us to choose our new car. There is no pressure just help advice. I would also like to commend Nash who is their head of customer experience who has also been a great help. Many thanks you guys. I love my new Toyota and I thoroughly recommend your establishment to anyone looking to buy a car and who cares about being looked after.

S. H.

I had the front two tyres replaced on my 2018 Yaris Hybrid. The car had only completed 13,500 miles and the tyres, although good on the crown had worn heavily on the outer treads. This caused the car to 'sidestep' on full lock turns. This was brought to the attention of the service department when the car went in for service and we were told that this is quite normal on the Yaris. Everything was looked at and no fault found. This 'sidestepping' is a bit alarming if you don't know what it is and having to change the tyres after that low mileage is disappointing. Since this only happens at full lock positions surely it would indicate that the steering is over extended at these positions? Because there is little or nothing that the garage technicians can do then the specifications are questionable. Yes, the Yaris can turn tightly but if the steering can't take the turn without sidestepping something must be amiss in the design specifications. This does not reflect on the ability of Vantage technical departments who have looked after our cars for many years now and always given help and good service but it says a lot about running costs and design and should be addressed by Toyota.

J. a. H. K.

Efficient and polite service every time. Good quality work on the car, clear explanations and options always explained.

J. R.

I have been a customer now for several years and have always received excellent service and backup, Sales and service staff have never failed to deliver an efficient and friendly service.

J. H.

I would like to take this opportunity to tell you all about my experience with Vantage Toyota York. It started with a telephone call a week last Wednesday, the sales person who answered my call was Tom. I’d seen a car that I was interested in and told Tom this, I didn’t want to leave a deposit to secure it, Tom advised me that the car could be sold. I made an appointment to go on the Saturday, Tom actually called me Thursday to say the car had been sold. In the meantime my husband saw another car, which he thought we should look at. So Saturday we set off for Vantage Toyota York. On arrival this car had also been sold so we had a look around and found another car that I was interested in. Tom was amazing, but my husband wanted a better deal, this is where Tom asked his boss Nash to intervene. Nash fortunately came up with the goods and a little more. So having signed on the dotted line I collected my new Yaris yesterday. Because both Tom and Nash went one step over to help us I have decided to take my insurance out with Toyota (although a little dearer) one good turn deserves another. Can’t fault this dealership or Tom and Nash, they were a great help, Thanks guys. From a very happy Yaris owner once again.

k. d.

Thank you to Mally and the rest of the team at Vantage Toyota York for making this such an enjoyable experience. We were made to feel that we had what we had purchased was something really special. We are more than happy with the C-HR Lime Edition and were impressed by the Toyota team's passion for their products.

S. W.

Serviced during the lockdown so should have got 5 stars for working under difficult conditions. Only got 4 stars because I was not to pleased to be charged £3.00 for 250ML of screen wash when I had just filled the screen wash bottle the week before my self

M. W.

A very good Toyota experience. From walking in the door to make enquiries about changing my Toyota Auris for a new C-HR Design: the level of service, friendliness and knowledge of staff makes a good experience. They really are good ambassador' s for the company and I will have no hesitation in recommending this dealership.

M. H.

On my recent visit to Vantage Toyota in York I felt all the staff were very helpful and the Covid 19 regulations were followed to the letter. I must make mention of all the service staff who went above and beyond to give an excellent service, I was really impressed thank you.

T. R.

Highly recommend this dealership! Lovely staff, they really make you feel welcome and comfortable!! Mark Taylor who sold me my new Toyota Yaris was brilliant, he really went above and beyond, I can’t thank him enough for his services, he gave me my car keys in a little Japanese bamboo box which was a nice little touch, there was a little toyota ISSHO teddy in passenger seat and he got a metal silver Toyota key ring for me knowing I like keyrings!! The little things meant a lot!! Thank you so much Mark, I love my new car!

I. D.

Bought my second Prius from here, service is always very professional and efficient. Showroom is very clean and presentable with a very welcoming staff. I travelled from Bolton to do business here so I guess that speaks for itself about how well they treat you. Thank you to Nash and Dipash for securing the finance.

G. O.

As per usual the customer service here is superb. Covid precautions really impressive. Information and quality of work to highest standard 10 out 10 for me.

M. T.

Excellent customer care. Nothing too much trouble with always pleasant members of staff. Just love our new Toyota C-HR!

G. P.

Great service from Toyota York, very helpful and knowledgeable staff. Nash Ahmed was very thorough and helped us with our previous PCP agreement.

T. M. R.

Purchased a two year old Kia Sorento that had been traded in against a Toyota. York is a three hour train journey from Ipswich so I was reliant on accurate information about the history of the car and the condition, as described by my sales contact Iain. I prefer to go North for cars, the pricing is realistic and the people genuine and friendly. The service I received was excellent, questions answered promptly and precisely. On collection day, Iain had missed a tiny imperfection that was very difficult to spot, on the edge of a door just before the plastic door trim. Not sure how the previous owner managed to catch this. They wanted to fix this at their end but the logistics of travelling back home and then a return journey at a later date was too time consuming. After a discussion with Matt (a manager), the solution was to get this fixed locally for me with Vantage paying the bill. Vantage Toyota York have an average 4.5 Star rating on Google, it’s easy to understand why. They more than deserve my 5 Stars!

M. H.

Excellent team at vantage! Always impressed every time I visit! Recently got a new aygo and Nigel was very helpful and offered a good deal! Extremely happy with my purchase 😁

A. B.

Excellent friendly service and take the time to explain exactly what was done to your vehicle. Very covid safe by sanitising vehicles both in and out of the workshop. Highly recommended.

C. M.

If you are looking to feel like a valued customer, I can highly recommend Toyota York. I came to the dealership having read about the C-HR Hybrid and I wanted to know if it would suit my needs. Having never been to the Vantage Toyota (York) my husband and I were greated by professional staff who having established our needs left us to browse at our leisure. Once we had looked at the car and wanted to know more, Mark our Sales person listened to our needs and talked us through all the main points we wanted to know, which was a pleasant change. Having taken a test drive and made the decsion to purchase the car, Mark made sure i had all the relevant inforamtion to make the right choice for me. Throughout the process, i felt putting the customer first mattered to the whole team. I have now just taken delivery of my first Toyota and I would like to thank all at Vantage for their help and excellent service.

I. G.

You realise why Toyota always rank at the top in customer satisfaction polls when you visit Vantage. It's a 'you are important' and 'we can do attitude' from the staff - not just when they are trying to sell to you, but every visit. I really think other dealerships should take note, these people are getting it right!

w. s.

We recently bought 2 new vehicles from this dealership. The salesman, Nigel, was brilliant throughout, walking us through every step and put us totally at ease. We will be returning again for definite!

R. E.

Just picked up my new Yaris. Excellent service throughout the process from Walid, highly recommended!

S. W.

The team at Vantage York are fab, nothing is too much trouble. I felt very safe visiting during COVID-19 as they’ve put good protection in place. Thank you!

B. P.

Great, helpful team which made all experience of getting new car less stressful. They made it possible even with safe distance measurements. Worth of recommendation!

M. E.

well planned visit to Toyota during corona virus epidemic. Everything was already considered from preparation of car beforehand, arrival, meet and greet and final handover of car. As usual there was a detailed debriefing of results of service and MOT. I'm very satisfied.

L. N.

My last 3 cars have been Toyota. Had a Yaris, RAV4 and currently have a CHR. Always been a pleasure to deal with at the Clifton Moor dealership. Special thanks to Dipash Chauhan and Matthew Dunne both have made each car purchase a pleasant and smooth experience. Was shown how to use all the gadgets as it has every possible safety feature you could think of. Would highly recommend

C. T.

I would like to thank Malcolm Green from Vantage Toyota in York for all his assistance in the purchase of my new to me car. The service there is not only professional but friendly and helpful. Happy not only to recommend Vantage Toyota in York but also Malcolm Green to anyone wishing to purchase.

R. H.

Good information in preparation for the appointment. Car interiors were sprayed to sanitise and only needed to go inside the building to collect keys and paperwork. Very good all round

J. W.

My car went in for service on Monday, and it felt both safe and organised. Clear instructions received by both email and telephone prior to appointment and car sanitised before being handed back to me.

L. B.

My salesman Ryan was great, he went above and beyond to provide a high standard of service.

J. S.

Further to our visit to your premises last week, we were grateful that you were able to explain the functionality which the new Corolla Hybrid had within it. We are pleased with the vehicle and very much enjoy driving it. In fact we were delighted by the way your sales process was structured and by the helpful attitude of both Steve and Nige. We hope and expect to enjoy the Corolla as much as we have our previous Toyotas. Keith and Jane Smith

C. S.

Walid went the extra mile when it comes to costumer service. I'm super happy with my new car! Thanks!

M.

Smooth and trouble free, Great attention to customer comfort. Thank you.

b. p.

Excellent staff. Very friendly and honest. Willing to work with you to get the deal that’s right for you. Happy with how we were looked after during our recent purchase.

B. B.

Wonderful handover of our new car. Really polite staff who treated us with professionalism

R. V.

We have recently just purchased an approved used Audi A1 from vantage Toyota in York and the service was fantastic. I dealt with Chloe and Dipash, and right from the first phone call, the service was excellent throughout. Within 20 minutes of my enquiry I received a personalised video of the car I was interested In, and securing the car was made easy. Collection day was great as the car was a surprise for my partner...Chloe and Dipash made it an experience she won’t forget. Thank you and you are both a credit to the company

A. M.

We've been using Toyota Vantage for our car purchases for the last 13 years and the service has always been great. Our latest purchase was orhestrated by Natalie Major and she was very fantastic and went above and beyond. Thank you Natalie and the Toyota Vantage team!

R. Y.

Absolutely 1st class service , congratulations to all your staff

A. W.

Visited Toyota today to get car serviced, it felt very clean and safe and with their high quality staff they made sure you knew what to do and where to go. Been a customer for many years and covid-19 wont change their great service.

S. P.

We found our my new (3 year old) Toyota Rav 4 via the internet, but did wonder if it was total madness buying and then collecting a car from a dealer some 300 miles from home!!! Following on from our initial enquiry, Hazel from the Sales team was amazing - from the outset she answered our queries promptly, efficiently and in a very friendly manner. We received the same first class service when we collected the car - Hazel collected us from the station, gave us coffee when we arrived at the showroom and then ran through all the relevant details of the car and the sale. The car was waiting outside the showroom door, perfectly valeted and absolutely pristine. We met with some other members of the Vantage York team whilst there and met this first class 'service with a smile' from all of them. The bottom line of it was a comment from my husband on the way home (we have just sold our own garage/bodyshop and he's retired after 50 years in the motor trade - he's not easily impressed!), but he said "What a great experience! It might be 300 miles, but I think I'll take the car back there for servicing" Thanks Vantage York.

M. H.

We recently leased a vehicle from Vantage Toyota York. Before the vehicle was ready for delivery, we dealt with Terry Brown who was very efficient and made the whole process very simple. The vehicle was delivered by Steve Butler to our head office in Nottingham, arrived on time and a very smooth handover. We would definitely recommend Vantage Toyota York.

L.

Great service. Vehicle was sanitised and precautions in the showroom were good. Helpful and friendly staff who explained everything. The new Relax service from Toyota is very good.

S. G.

A really positive experience from start to finish, I cannot fault the service I received from Vantage Toyota York, nothing is too much trouble for the team. I will definitely return when I need to change my car.

S. f.

Fantastic service from the Vantage York team, I use them for service and sales and they have always been extremely accommodating with my requirements. I would highly recommend them to everyone. The best dealership in the area by far.

J. B.

They cost me a lot of money!! I bought a car Very easy and straightforward to deal with, nice one Nigel 👍😁

A. D. (. D. P.

Great service, regarding a water leak in my car, quick and efficient work done next day after phoning for advice. Thankyou very much for a safe and courteous service

A. L.

It was along service, plus having a camera fitted. My car needed extra work to pass the MOT. All was explained, and I was looked after with coffee and biscuits. Can't ask for anything more.

H. W.

Excellent Customer Service as always. I had a problem on Sunday with my car battery, sorted out by 11am Monday. Thank you Vantage Toyota.

P. P.

I have been buying Toyota cars for many years and it was refreshing to have a ‘no messing about’ buying negotiation. Siobhan was the sales team member who handled the process. She has been faultless throughout, well done

p. c.

Friendly, helpful staff, covid measures in place, although staff were extremley busy catching up on the backlog of m.o.ts they still found time to be friendly and sociable. Any repairs were promptly dealt with.

D. B.

Great service from Steve Butler and Terry Brown delivering my new fleet car to Bridlinfton. Arrived promptly and excellent service from Steve demonstrating my new vehicle. Highly recommended.

s. b.

Very efficient, well organised. All staff a relaxed feel to the experience while adhering to full covid requirements and completing their tasks

s. 7.

Absolutely phenomenal experience. Kept updated throughout the journey from start to finish and I am really happy with my Aygo. Thankyou Diljit

M. W.

Incredible service from Vantage York Toyota, we were dealt with efficiently and went ahead and purchased a new C-HR Hybrid. Its incredible, we were given complimentary insurance and nothing was too much trouble. Thank You.

B. H.

Recently purchased 2 new Hilux Actives from Vantage York. It was a hard job to find something that will replace our fleet of defenders but the Hilux is doing a great job! With the help of Terry Brown and Steve Butler, the decision was made easy. Great service all round, very pleased customer.

J. P.

Having dealt with Toyota for many years ( since 1978) and having only purchased Toyota vehicles in the intervening years our expectations of Toyota as a brand has always been high. We have had various models including a Corona 1900, a Cressida, numerous Camrys, several Avensis, 2 Prius and we have just purchased our 3rd Yaris Hybrid (69 plate) The service we experienced throughout the whole process was nothing short of exceptional from both Malcolm and Nash. We took delivery of the vehicle on my husband’s birthday and Malcolm came in on his weekend off to personally deal with it. The car was covered until the paperwork was completed and Malcolm presented my husband with a bottle of wine and his adorable Daughter, Maddison (3) gave him the lovely Issho Toyota toy, which our Grandchildren fell in love with! From the start of the process to it’s conclusion we were 100% satisfied, but would have expected nothing less. The whole set up at Vantage York is always a great experience whether you call in for a chat and a coffee, to book a service or make an enquiry, the staff are always pleasant, helpful and attentive. We have dealt with several Toyota garages over the years and Vantage York is certainly up there with the best, if not the best! Thank you Malcolm, Nash and not forgetting Maddison, for looking after us so well, as always! We would recommend them 100%.

M. C.

Excellent service even in these difficult times, within hours of deciding on a car that I liked they arranged a test drive within hours. Great experience car sold!

J. W.

Very satisfied with my new Toyota Aygo. Very good service from the staff made the transaction very easy

J. G.

Efficient service and pleasant staff..... Natalie was good on the telephone and friendly on meeting. Nash recommended Toyota insurance .. Got me a quote ... Went with it .... Saved me £10 per month. Me new car is okay too !!

C. R.

Just got my new Auris this week on finance through Toyota, York. Steve and Nash were brilliant in helping me through the process and to pick the perfect car! Showed me all the bells and whistles before I left, how to run it, the lot! Even pushed it through within a few days so I could pick it up as soon as possible!! Been driving it a few days now and couldn’t be happier!!

c. w.

I was very satisfied with the service and staff and nigel bachelor very happy with the vauxhall mokka x and I would recommend vantage toyota york to others

R. E.

Spot on service at Vantage Toyota, York. Bought a CHR and they could not have done more for me. Matt made sure I left the dealership happy and went above and beyond to meet my specific needs!

P. H.

Excellent customer service from Mark Taylor and great handover from Iain with my recent Rav4 purchase. In the last 4 years my family have bought 3 used cars from Vantage Toyota York. They are an excellent dealership who have provided the perfect cars for my families needs. 10 out of 10.

L. R.

After waiting 7years to be able to afford a GT86 I was crashed into and lost the car, the insurance company were making extremely difficult for me to replace my mid life crisis. I seen one in auto trader but the price was way above what I could get so out of sheer desperation I contacted Vantage Toyota York and explained my predicament. Siobhan listened to my story and told me she would speak to her boss. Nash phoned me a couple of hours later and said he would be willing to help after being so down in the morning I finally got a bit extra out of the insurance company and with the help from Nash and Siobhan I got a GT86 again. Cannot thank them enough and when it comes to replacing this car I will travel from Tyne and Wear to them to do it. Siobhan even came in on her day off to meet me and give me the keys. They have restored my faith in people. Thank you so much.

P. B.

Changed my car during lockdown. Was impressed by the Covid 19 arrangements. Thanks to Steve and Hazel for all their help. Looking forward to lockdown easing to allow longer trips again!

L. F.

Bought my first car here a toyota Ay-go in magenta fizz. They searched round the country and cheaply delivered direct to my chosen garage the colour I wanted. Nash my sales assistant was amazing doing this and keeping in regular contact even though I was on holiday in the middle of the sale going through. Couldn't ask for more especially seen as I was pretty clueless through it all!

V. B.

Picked up my new Aygo at the end of last month. The whole process went very smoothly, love my new car and the staff were wonderful. Very happy.

B. S.

Purchased a car from here recently through Aidan, service is excellent, quick and easy no pressure. I was even offered a lift to pick the car up. Nothing too much trouble. Unpressurized sale.

R. B.

We have bought 2 cars from this garage and get all of our serving and mots done here too. The staff in both the sales and servicing team are fantastic. Really helpful and friendly and the sales staff wernt at all pushy like when we looked at cars at other garages. We would hapily get another car from here again in the future. I also always reccomened this garage to family and friends

H. S.

Yes we were well looked after but the car we were interested in was very new so the staff had limited info on the vehicle very pleasant

J. L.

Loved the experience although it has taken me 10 years to part with my much loved previous Aygo. Mark Taylor was patience (over a matter of months whilst l decided) and listened to what l wanted. I wish l had done it months ago. l am now the proud owner of a new red Aygo "peep peep"...

W. W.

Each I've been the service is always friendly (garage) and they wash the car and give it a check over letting you know if faults are there but never trying to sell it in to get it fixed there. Sometimes it takes a little longer than the ETA, but they do have tea, coffee, TV and magazines.

D. A.

Very pleased with the two of new Toyota Corolla hybrids we had delivered on the 22nd October, these are a welcome addition to our ever-expanding fleet. I was extremely impressed by the way the vehicle hand over was undertaken, great depth of knowledge and well delivered to their new keepers. I’d like to thank Steve Butler & Terry Brown for all there work and look forward to doing more business with them soon. Darren Andrew ATM ltd

L. S.

Serviced my car here, great customer service and quickly done.

s. R.

Again good friendly and professional service from all the people we had contact with. Good COVID protection in place which is reassuring.

J. T.

Daughter bought her first car from vantage today, great service from Matthew the salesman who treat the Daughter like royalty, would highly recommend these guys for the whole experience😃😃

S. P.

IV had my new Aygo for a week now and I'm super pleased. James in the York showroom was excellent, can not fault his attention to detail and would happily recommend to family and friends

E. J.

Great service, great vibe! I wouldn’t go anywhere else!

J. P.

Very efficient, adhered to covid restrictions, friendly staff, no dramas, car ready on time, kept in the loop, car cleaned after service and MOT, all in all a good experience!

J. S.

Beyond doubt THE best experience I've ever had regarding service and maintenance in any garage in over 35 years. The team at Vantage York are absolutely superb, and I fully intend to deal with them for many years to come.

S. B.

If you think buying a car can’t be easy, then go to Vantage Toyota York. This is our third car purchased through Mark Taylor and I’m not someone who finds entering a car showroom an easy thing, having always been sceptical about the culture of the sales industry. However from the very first purchase Mark has listened to our needs and concerns in a professional but yet in a human way, always meticulous in his approach to detail and always prepared to go that extra mile. We would also include and thank the whole teams professionalism and courteous approach whenever we have been to Vantage Toyota, be it when we have a service or making an enquiry. Marks approach has ensured our continued loyalty and custom and we thank him for that personally, we are also more than impressed with the company’s ethical code....Candice loves the bamboo box! Stephen & Candice Bottrill.

R. H.

Have just obtained a Hilux on a business contract hire basis from Vantage Toyota at York. I have to say that Steve Butler and Matthew Dunn at Vantage were both extremely helpful and professional to deal with, from the initial test drive to the setting up of the finance and final delivery of the Hilux they have been superb. Thanks again gents for all your help. Regards Paul & Rachael Humphrey

J. G.

We first tried the get help from the Toyota dealer in Scarborough but they were not helpful at all. Vantage Toyota in York was very helpful and we will always use them in the future.

M. C.

This is my second Yaris which I've had now for 10 years and before that I had an earlier model Yaris for some seven years. Both were bought from and serviced by Vantage Toyota on Clifton Moor York. It's a testament to Vantage that I've kept both cars so long. My current Yaris passed its MOT yesterday with no work required in its 11th year with 115k on the clock. I picked it up and after a service and valeting it looks like a new car. Thank you Vantage York.

C.

Amazing service as per usual! Treat you so well and don't try to scam you like a lot of other places. The service team is amazing love you guys

D. H.

The first time I had spent time inside anywhere other than home since lockdown. They made me feel safe and I could take a break from wearing a mask by going outside using their one way system.

J. B.

Very efficient visit at Vantage York. The arrangements worked well and the Service was conducted swiftly and efficiently.The Covid restrictions were adhered to and the reception felt safe.

M. S.

They do a very good coffee while you discuss the business of buying and part exchanging a vehicle. I had a lot of help from Ian with the necessary paperwork and working out of time scales. Thank you

J. Q.

Friendly and professional as always. As I gave them a few days notice that I needed a tyre change and they managed to source one even cheaper than last time.

M. H.

Had some issues with my car for a while but once I got through to the right person i received excellent customer care. Thank you to Darren for your attentiveness and going beyond expectations to help me, really appreciated!

M. E.

Usual great service from the team.

J. B.

A super experience buying a car from Toyota York. A warm, friendly and relaxed atmosphere with colleagues that go above and beyond to help. Would highly recommend to anyone. I'm totally hooked on toyotas now and can't wait for my next car from them.

C. M.

Simple handover of car for annual service. Show room and reception laid out so social distancing can be maintained. Hand sanitizer available. Car handed back trouble free and sanitised. Quite happy with organisation and communication throughout.

K. L.

Very impressed with the service we received from Vantage Toyota at York. Quick response to any queries I had, prompt delivery and friendly, informative staff. Thanks Steve Butler for the speedy delivery of our new Aygo, thrilled with it!

g. t.

Throughout the process of purchasing a new car from a Toyota Malcom Green and Steve Butler were very attentive to all my needs and I received such a fantastic service !!! Honestly this is the best service I have received from any car dealer I would 150 percent recommend this branch and I will certainly be going back when I do decide to change my car again!!!

W. P.

Lovely staff, went in for some work to be done on my Yaris. Looked after with coffee or tea, had my daughter's dog with me as she was away. They brought water for her. Brilliant and, my car is as smooth as a nut.

P. J.

Well organised everything in place to be Covid safe, good communication before taking the car in for service explaining everything that is in place. Excellent service and full explanation of what had been done.

L. M.

I took my car in as one of the airbags had been recalled and needed replacing. It was a free of charge service, but they washed my car and left a lovely new airfreshener in it! Very impressed 🙂

T. K.

This is my third new Toyota from the guys at York, I was looked after by Nash, a very polite and friendly salesman! not pushy, listened to what I wanted and needed and gave me a exactly that! I have now upgraded from my Aygo to a Yaris... one very happy lady here thanks Nash and Vantage keep up the good work! :-)

L. T.

Very helpful and friendly! Keith took time to explain everything clearly. Love the video that they do for MOT as well.

J. P.

I have found the customer service and aftercare provided by Vantage York to be excellent . They represent the Toyota brand in a first class way.

H.

I recently (9 days ago) bought a used Toyota from this garage. All the staff I met were pleasant but especially Nash the salesman who took me through the whole process of trading in my old car and purchasing my new (used) car. I would recommend booking with Nash if you are thinking of purchasing a car from Toyota in York. I discovered a couple of stains in the car subsequent to purchase and returned to see Nash who arranged to have them removed immediately. I have just found a couple of tiny paint chips on the inside of the driver's door frame and will contact Nash again to discuss. Overall I would rate this garage well.

D. F.

Fantastic service received from ordering the vehicle through to the handover. Terry Brown and Steve Butler have been very helpful. I can highly recommend. Thank you

S. M.

Just had our new hilux delivered by Steve Butler & Terry Brown. Was shown all the gadgets- saving me hours of having to read through manuals! We are waiting for paperwork to change our number plates but the guys already have them made up so we can get them changed over as soon as the paperwork arrives & they even helped with changing plates on our old RAV4. Very happy with our new vehicle and the customer service from Steve & Terry has been second to none. If you want a new Toyota go & see one of these guys!

D. C.

We was dealt with and looked after by Mathew he was excellent couldn't help us Enough Many thanks, would Highly recommend Toyota vantage York 👍.

S. B.

I made the trip to York today to purchase a very lightly used Aygo. I’m from Wolverhampton, so it’s a bit of a jaunt, but I didn’t need my passport. When I arrived, Mark Taylor had already made me a cappuccino (with chocolate dusting). I was gagging for a cup of caffeine, so it was most welcome. The paperwork was completed really quickly, and Mark didn’t try to sell me anything I didn’t need, which was great because I didn’t have any money left. Once I’d signed everything required of me, Mark presented me with a little bamboo box with my name on it. I thought he was proposing to me. I thought, “Steady on, we’ve only just met”. Turns out it’s how Vantage York give you your keys. I was thrilled to accept. I asked Mark for a giant pack of biscuits for my little boy, and he found some. If you wanted a biscuit with your brew, bad luck; I’ve got them all. I went to the car to find a new little pal named Issho. He was lovingly strapped into the passenger seat (though he is significantly below the height and weight the government says children must be before they can travel in a car without a carseat). At the Wolverhampton dealership, they’re very lovely, are really helpful, and make plenty of coffees. It’s what keeps me going back to Toyota. However, the York dealership just had little extras that made the buying process much less painful. I really love my new car. Here are some pros and cons of the whole experience: Pros: Like driving around in a giant purple mouse. Salesman loves Manic Street Preachers. Car colour matches my work uniform. Spare wheel, rather than inflation kit, so no need for a City and Guilds in mechanical maintenance in the event of a puncture. Cons: Colour clashes with my blue hair: will have to re-dye. Privacy glass means tailgaters can’t see me flipping them the bird. Son thinks the biscuits are amazing, so when he’s eaten them all, I will have to buy a new car. Issho is another mouth to feed, and yet he won’t touch anything I give him. Thanks, Mark. See you at a gig sometime.

C. W.

Excellent service from the Service Department as usual. Particularly noteworthy were the covid precautions in place. I would highly recommend this garage.

s. q.

Definitely a place to go if you are looking to change your car I have dealt with Nash and Mark they were absolutely spot on in the dealings specially Mark, he even sort out an issue which he has nothing to do with he definitely went an extra mile in his service

J. C.

I’d definitely recommend this dealership! Siobhan was really kind, this is my first car in the UK and she was really patient to give me all the info that I needed in order to get everything sorted. :)

S. B.

We have been delighted with the service we have received from Nash. We have had Toyota cars for 16 years and were undecided whether to change manufacturer when purchasing a new car. However the technical knowledge and advice we received from Nash about the Rav 4 Hybrid, together with a realistic trade-in value for our existing Rav 4, convinced us to stay with Toyota. Nash was always extremely professional and knowledgeable, whilst also being very personable. We never felt that we were under pressure or experiencing an 'hard sell' - just very professional advice and support.

D. W.

As always, excellent service, great customer care and efficiently dealt with problem. Staff v attentitive.

L. D.

My wife and I have just bought 2 Toyota Aygo's from James Laverack. This was a great experience for both of us, a phone call to James to inform him what we needed and at what cost and within a couple of hours a deal was agreed. Altough We have a Toyota dealership on our doorstep in Stockton-On Tees these are the 3rd cars I have bought from James. Excellent service

I. W.

Always excellent service at Vantage Toyota York They were very well set up to comply with Covid restrictions and I felt confident of the service they provided. As always friendly cheerful staff.

L. R.

Really good collection and drop off service. Lovely friendly staff

L. D.

Great service, from booking through to reminders, collection and return of vehicle, keeping informed of any work needed and follow-up.

S. D.

I bought an Avensis last week, Tom was very polite and a pleasure to deal with. I am enjoying the car and can recommend Vantage York to buy your next car

T. Y.

I am very happy with the way Mark handled everything he was a star considering that notability made a few errors he was left to deal with. He definitely made it easy for me.

S. R.

Staff were welcoming and professional. Social distancing was maintained in the waiting area and I felt safe.

R. G.

Great service from all who I met here, everyone was so friendly. Natalie looked after us well and we received a very courteous reception from the manager Nash. Thank you guys!

P. M.

Thanks to mark Taylor and Matthew Dunne at Toyota York for ordering and handling over my GR Yaris I could not be happier I have got a 4year service plan so I will see you both in the future and thanks again Patrick

C. B.

A huge thanks to Siobhan Riley for the 1st class customer service. She was a delight to do business with. Lovely person and I love my new car.

C. E.

Very pleased with efficiency and professionalism, helpfulness and courtesy of all at Vantage Toyota York when dealing with fitting of new tyres on my RAV 4 Hybrid on 1st October

S. T.

Called in to have a look at the new Toyota range as we will be looking to change our car later this year Even though the sales team were aware there wasn’t a sale imminent they still had time to show us around the range and answer any questions we had. Defiantly be back when we are ready fir a new car!!

P. B.

I have dealt with Vantage Toyota York for many years and have always found the staff extremely informative and helpful. I would have no hesitation recommending this branch to any of my Friends. First class service always

C. M.

Excellently managed with a smile for 1st year service under Covid rules. Both car serviced and courtesy car were sanitised before and after service. Many thanks

K. K.

very happy with the service I've received at Toyota - always friendly and helpful! The Audi bunch down the road could learn a lot from these guys!! :-)

D. C.

Could not fault the service I received from Dipash and his team, professional, friendly, knowledgable a real pleasure to deal with from start to finish. Thanks again.

V. H.

Excellent service again. Can't fault the welcoming staff. Steve usually does the service on my car and he is great. Thank you.

b. s.

Nigel Batchelor, sales decision at Vantage motor group established a fantastic and truly honest communication. We bought a Toyota Corolla from Vantage motor group, York. The assurance we received through Nigel lead us to travel from SOUTHPORT to YORK skipping Local and Liverpool. A+++++.

L. G.

Matthew was really helpful through the entire process. I was pleasantly surprised with how easy it all went. Will definitely be a repeat customer, again

A.

Friendly, helpful and well organised to deal safely with the current situation. Good quality, sensibly priced work and 'woman-friendly' too!

J. C.

Efficient service, first greeter a little cool in her customer service..but otherwise all the staff amazing from the mechanics and service manager went above and beyond. Service and mot , thank you .

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