Reviews of Drivalia Car Hire Glasgow City. (Car Rental Agency) in Glasgow (North Lanarkshire).
Drivalia Car Hire Glasgow City
130 Laidlaw St, Glasgow G5 8NX, United Kingdom
Description
Information of Drivalia Car Hire Glasgow City, Car rental agency in Glasgow (North Lanarkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Drivalia Car Hire Glasgow City
Sunday
8 am–2 pm
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
8 am–2 pm
Popular times
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Reviews of Drivalia Car Hire Glasgow City
S. G.
Rental process was really easy & efficient with the link to upload documents, saving time for customers & staff. The staff member we saw seemed to have some issues with previous customer & he was a bit abrupt when dealing with me. He also didn't appreciate my previous experience in Motor & insurance industry. Had aimed for Focus to get dad's wheelchair in boot but got a Fiat 500, I asked about boot size & got reply with no empathy - that's what you've hired. Not impressed with that, I checked the car & could see it would.
Overall, it was a great experience & good rates with easy pick up & drop off. It was a different guy working at drop off who had better customer service skills and was keen to get feedback.
M. H.
Our first time renting a car and it was very straightforward and easy. The staff were all very friendly and the car was in great condition, clean and really nice to drive. Having a pick-up and drop-off service straight to the airport was really nice too.
L. M.
Great location, modern vans, value for money and friendly service. Would highly recommend for all your van needs big or small
W. (.
Very friendly staff l.. special shout out to Amir was very helpful. Went through all documents and explained everything in detail. Van was clean no issues.
Highly recommend
N. C.
Billy was so accommodating throughout dealing with him. We had to reschedule, were very stressed and forgot to bring one required document but Billy helped us find a solution. Tail lift van was perfect for moving house. High recommend ☺️
P. L.
Needed a van to move our furniture between Glasgow to Edinburgh self stores. Hired a big Citroen van with tail lift which was brilliant & just right for the job.
The van was easy enough to drive, just need to get used to using the wing mirrors all the time (as a car driver).
Hoping I won't need another van for a while but I'd check out Drivalia again next time🙂🚛
c. z.
We had an excellent service once more with Easirent car rental. The car was exactly what we booked and we even got a free upgrade. But what makes it an even better experience is the friendly and helpful staff. We cannot recommend it enough. Be sure to see us again Easirent.
G. S. E. F.
Everything quick and easy from start to finish. Booking through the phone was simple. The lady took my booking and I was given different options of insurance etc. On the day of pickup I met Billy at the Laidlaw Street office. Friendly chap who processed the rental whilst explaining all the terms etc. LUTON VAN was good to drive and great help to our task. Return of van was easy too and Billy took care of that. We used to use Easirent many years ago, we'll be back again! Thank you Billy and the team!
S. S.
I needed a transit van and I phoned "Drivalia Car Hire Glasgow City" to enquire about it. Billy gave us the best quote in Galsgow. We met Billy later on to pick up the van and he was so nice as I have never hired any vehicle before. He explained everything thoroughly and the van he gave us was a dream to drive. I say that as I'm retired but had no difficulty what so ever.
I would recommend "Drivalia Car Hire Glasgow City" to everyone. Thanks Billy.
A. C.
Excellent service from the Glasgow Airport branch who provided me with a car at a moment’s notice when the Glasgow City branch was closed. Great service from Stewart at the Glasgow City branch on return. Will certainly be returning.
L. H.
Daniel and Billy went above and beyond to help us out with our trip, giving us a lovely car and providing fab service. Would definitely go with Drivalia again!
J. B.
Great service, lovely car to drive! Friendly staff, quick and easy to collect and drop off. Also affordable :)
A. d.
difficult to find as Laidlaw St is cut in half by the motorway need to explain they are off West st
allowed to leave car there overnight :)
van was in need of a service limited to 2000 rpm 50 mph on motorway
easy enough to go through checks and Van clean and ready for collection
j. h.
Extremely good service. Very good customer service. Keep the customer upto date with all that is happening. Yes would definitely recommend this Glasgow branch.
d. g.
The car was a pleasure to drive, and Billy, the desk officer very helpful and thoughtful. Still, the company's policy to refuse my credit card for the deposit was quite deceiving. It is a Credit card at my own name, but with my company's name too. I had to take an extra service for 17 pounds/a day to retrieve the car.
Plus, the head office called us to threaten to charge 150 pounds because we took the ferry to Islay which is part of Scotland but it was a misunderstanding they though we were leaving the main land for Ireland. A bit stressful but that put aside, we enjoyed the trip!
T. A.
First Their car was available on a Sunday which is not easy to find. Second, the price was more convenient than other famous brands of the business. Their car was 2021 automatic, went all the way without any breakdown.Third I was able to extend my hire for 6 more hours without any further burden.
J. H.
Guys in the shop were super helpful! The only issue I had was getting in touch with customer service when I had a puncture but it all got sorted out. Recommend their help! Super friendly and makes a good cup of tea
M. M.
I was very grateful to find a car at Easirent during a busy week in Glasgow. Pick up location a little obscure but my taxi driver got there in the end. Very friendly staff.
Car was not totally spotless on collection - more attention needed on the valet. Mat under the driver seat did not fit well and I kept catching on it when changing gear. The service due dashboard alarm was visible. Strong smell of fuel when using airco and with windows open.
A. S.
Hired a Luton van for a day. Good condition, fair price. Went over the mileage slightly and returned it a little late which they didn’t make a fuss about or charge me any extra. Will defo use to hire again.
t. a.
Daniel and the rest of the guys are very professional and friendly. They provide a shuttle from GLA airport to their office as they are 5 mins away. Very good company with new fleet, it was a good experience 👌🏽 …
L. D.
Amazing high quality service. The lovely gentleman that served me was well informed and super accommodating and friendly. 100% highly recommended and will definitely be my go to in the future!
C. M.
Friendly service. Good comfortable and reliable van. Will use again
A. B.
Price seems reasonable enough. Picked up in the dark and only discovered this morning that the car is a four seater despite the website showing as a five seater
C. M.
Everything worked perfectly fine! We‘ve got a fiat 500 as young drivers. It took us to skye and back easily!
C. W.
Honestly made the whole process of moving house 100% easier, we're helpful and flexible when things went wrong.
F. M.
The agent was fantastic, the yard a little bit icy but it's winter after all.
F. K.
Was slightly worried to book from a budget car rental company as I thought I might be hit with nasty extra charges. Everything went smoothly and there were no extra charges. 👍 …
k. k.
Van was brand new and nice to drive it. Very satisfied for storage capacity. Staff were very friendly.
L. A.
Brilliant service, easy pick up and drop off. Great value for money. Will definitely use again.
S. J.
Great Service, helpful when the car availability was impacted, got another car to suit me better. Top marks to the guys.
T. R.
Car was new and clean, 2000 miles on the clock. Office a Portakabin on waste land. Booking and payment straightforward. I had my own insurance to cover the excess and I wasn’t pressured into using theirs. They take £1500 off your credit card, refundable when you return the car undamaged. They say it takes 2-3 days for your card to be refunded. 200 mile limit before incurring a mileage charge is not over-generous but we did not exceed it. Return time by 9 am a bit draconian considering we picked up at 10.30 am. Agent not too keen to come out to show us the car, but I insisted and made sure he noted a scrape to one of the alloys. Pump missing from the run-flat tyre repair kit, car otherwise fine. So far no hidden costs, but I’ll add to this review if the £1500 is not refunded in full.
Later...Deposit refunded in full although it took ten days rather than three. No hidden charges and no attempt to charge for non-existent damage.
J. M.
Nice car and staff, no issues, pickup and drop off were easy. Only grumble is that I didn’t have a credit card and booked through a third party website so I didn’t find it clear that I needed to have one, ended up needing to pay £20 extra per day so not cheap. But as long as you have a credit card to hold the deposit, all good.
N. C.
The customer service from Billy was fantastic, he was so helpful and I would love to deal with him again.
R. M.
We have been using Easirent Laidlaw street for vans for our business for nearly 3 weeks in a row now and the experience has been great. Daniel and Amar are both friendly and professional and we really appreciate their help. We have been struggling with our business due to a major breakdown with our van and the guys made our lives a lot easier. Many thanks
E. U. B.
Great very friendly place. Loved the van. Only thing I would say is make sure you read all the Ts and Cs regarding excess and insurance before arriving to avoid unexpected costs.
h. b.
Hire car staff were lovely and friendly explained everything really well. Only downside was a dodgy key
M. F.
Great service from Billy and vehicle was ideal. Will definitely hire from Drivalia again.
T. W.
Fantastic service from Stuart at Easirent van hire. Will definitely use again. Thanks very much!!!
R. B.
Billy was very helpful, particulalry as I had to change my booking.
M. R.
Value for money. Does what it says on the tin. For the price you can’t complain.
A. S. K.
First class service from Billy at the Glasgow City Centre branch booking again next week - highly recommend
E. R.
Billy was abs class to deal with..from 1st contact to last..would highly reccomended.
A. M.
Great service, great price everything was straight forward and definitely will be using this company again thank you 😊 …
R. J.
Hired a large tail lift van for the day which was great & the customer service was also great as well . Thanks
C. M.
Amazing service. Best prices. Very central and right off the underground / subway.
L. H.
Great experience renting from this car company while traveling through Scotland! Highly recommend!
I. Y.
Smooth check in to collect the car from the rental centre, where the staff member was friendly and helpful.
However, it then became clear that they do not carry out adequate checks on vehicles before handing them over to the customer. As soon as I left the lot, the tyre pressure warning light came on. I returned to the lot and alerted the staff. He reset the monitoring system, stating that it was probably due to the vehicle having had new front tyres recently (which I am not sure was actually the case). He advised me to check the actual tyre pressures. Not long into my journey I did so at a service station and found that the front left was at 23 psi when it should have been 38. So I inflated it (and the others, which were closer to their correct pressures) and reset the monitoring system again. I had no further trouble until the last day of the rental, when the warning returned. I checked and inflated all the tyres (they were all close to their correct pressures this time) and reset the system again.
The whole time I had the vehicle it was also reporting an error with the hill start assist. It did not seem to cause any problems but if you were relying on that assistance you would be disappointed.
The next day I received a copy of the rental agreement and noticed that the mileage they had entered on the form was more than 100 miles less than what was on the odometer when I collected the vehicle. If I had been expecting to be close to the 100 mile per day limit, this would have been an issue. But I was far under the limit, so it wasn't.
There was no ice scraper in the vehicle. In February in Scotland! So i had to borrow other people's.
Handover on return was quick and hassle-free. The £1500 deposit held as pending on my credit card had been removed within a few days after returning the vehicle, which is good.
If you're going to hire from them, I suggest allowing plenty of time at collection to very carefully inspect the vehicle and the paperwork to make sure everything is as it should be. And allow time to test drive it and potentially return to the collection point in the event of any issues. I also recommend checking tyre pressures ASAP after collection.
J. R.
Really good experience renting a car from them...very helpful...lovely car..Daniel was very friendly and informative....Will be using them again...
A. H.
George is very nice and hospitable. My car was very nice, clean, running smoothly without any problem. The whole team was doing superbly great. This is my 5th times renting from them. Never had any single problem. Good job guys.
B. F.
Easirent, but not easy-find! Apparently, I should have known the street is now split in two by the M74. If the AA Route Planner knew, it didn't tell me, and obviously since I was hiring a car I was on foot, and it was quite an extra walk! However, I phoned the guy in the office and he was very helpful. The other thing was when I'd booked online, I'd paid extra for insurance so I wouldn't be liable for a very large excess in the event of an incident. The same very helpful guy in the office explained to me that my insurance document, which I showed him, wasn't worth the paper it was printed on, but I could save myself legal hassles if I gave him another £20. So, I did, but I also pointed out to him that it would have been helpful if his advice had been on the website. I think both these things should have been on the website. So, three stars, because helpful people, but a system which left me feeling it had been less easy and more costly than it should have been.
A. A.
An excellent experience at Easirent in Laidlaw Street in Glasgow on Saturday 4th June. They couldn’t have been more helpful and the process of picking up was very smooth. I have used this branch often before, and it is always a good experience, but this was the best yet .
A. J.
Excellent service. Great cars will defo use again
S. C.
Easy and simple rental company.. from online to the guy on the phone.. will be using in the future when i am needing a van again 👍🏼 …
T. W.
Excellent service and recommendations. Upgraded vehicle since our chosen model wasn't available.
D. S.
Good van, good prices for the vans and how long you need them , friendly and very helpful staff
A. L.
The website states that they will pick you up at the train station. They no longer provide shuttle service from the tram station to the car rental site.
S.
Excellent service and good rates. Easy location for pickup & return. Will use again.
K.
Easy to book; van in excellent condition; fully briefed by staff. Would definitely recommend.
L. C.
Great prices and lovely people to look after you on pick up / drop off
J. J.
Great experience dealing with Daniel , I had a lovely new van hired for 24 hours with a quick and simple pick up and drop off.
Wouldn’t hesitate to deal with Easirent again!
M. G.
Excellent.
Billy was first class.
Superb service.
c. r.
I rented a van from this company a few weeks ago now, TOTALLY RECOMMEND THEM. I dealed with 3 members of their staff(phone, pick up and drop(those aren't their names btw) and couldn't tell who was the nicest. Vehicle in great condition. Nicely located close to the subway. Cant wait to rent again. THANKS!
P. C.
I'd like to give George 5 stars for his service. First, I needed to collect a car at the Glasgow Airport branch. However, when I arrived, there was no one at the office! and I couldn't collect a pre-booked car. However, when I called George in the morning, he managed to find me a new car. Although my trip was a little ruined, he was extremely helpful. I highly recommend!
C. C.
Hired a van for the day, Billy was courteous and friendly, a great front of house representative....
U. H.
Easy, no Problem, perfekt processing, very nice and welcome assistance - anytime again!!
B. D.
We rented a car from Easirent at Glasgow airport today and the service was first class.
We telephoned the office from the airport and the shuttle minibus arrived within five minutes.
At the office it took about ten minutes to do the paperwork and then we were taken to our car which was a one year old car in lovely condition, and best of all it was an upgrade at no extra charge from the one that we had booked !
There are some unfair reviews online but most of them relate to additional costs etc which are all explained in the terms and conditions. If people bothered to read them they wouldn’t get any surprises when they picked up their car, but obviously many don’t.
It is unfair to post negative reviews if people don’t read the Ts & Cs, so it’s quite simple - READ THEM BEFOREHAND!
People can’t go off on one if they can’t be bothered.
We travel to Scotland two or three times a year and in the past have used the obvious big hire companies ( At great expense), but no longer as we will be using Easirent from now on.
A.
Aidan at Easirental in Glasgow was very helpful and accommodating during the pickup process. I had forgotten the PIN number for my credit card and he kindly waited on while I rectified the situation. I think that showed excellent customer service.
The car was clean but had a few scratches to the paintwork and alloys. Aidan was very transparent about this and encouraged me to take as many photos as possible the following day in the full daylight-which I have done. I am returning the car tomorrow (which has been good to drive with no issues) and sincerely hope that experience is as positive as my initial one.
M. G.
They clearly run everything on a shoestring. Above all, I just felt sorry for the clearly overworked representative, evidently juggling 3 phone conversations at once whilst processing my pick-up. Rental location is just a portakabin in the corner of a rundown, potholey yard.
Worth noting:
Full list of required documentation is buried deep in their Ts&Cs rather than being up front in any confirmation emails. Got caught out on proof of address. Apparently required in paper form but the representative accepted a utility bill on my phone, which was great.
Need a credit card with a decent limit on it. If you have to pay by debit card then expect to get diddled by overly complex excess liability reduction requirements. Given the low rental rate this can actually add a significant percentage to the overall cost.
Drop-off consisted of a thumbs up and a nod as I handed the keys over to the representative, once again clearly overworked.
If you arrive early for a rental pick-up time at the start of opening hours, expect to wait at the gate for a bit. Opening time = literally the time the representative gets there to open the gate.
Absolutely get what you pay for compared with the other places. What can I say: I arrived, checked in and drove away within 10 mins, had a car that didn't break down, and dropped it off easy enough. Absolute bare essentials of service with zero polish, which is pretty much all the representatives are able to provide under their workload.
5 stars for the representative, did their best under the circumstances they work
1 star for how Easirent appear to treat their staff, operate their business, and provide transparency in their booking process. Ugly, race-to-the-bottom stuff.
S. R.
.After the treatment we received from George, I can't believe what I'm reading.
I don't want to call anyone a liar, but the van that we used to move from home was in perfect condition, clean as an operating room, on the outside, in the cargo area, the cabin; It seems to me that you speak of another dimension, since the treatment by the staff was excellent, the right price and the fantastic van. What's more, this week I have to move more things and I will call you without hesitation. Thanks Geoge you helped us in our worst moment.
V. R.
Great customer service from Bily. Great van. Did the job brilliantly
T. M.
Great staff. Easy to rent. Fun car to drive in Scotland.
D. S.
Would highly recommend I’ve used this company a few times now and no problems at all.
Great selection of cars and very cheap compared to other hire companies plus the staff are friendly and very helpful.
This in my #1 choice for hiring now
s. k.
Had an amazing experience with Easirent car rental service in Glasgow!
George has been very helpful in supporting us and the rental prices are the cheapest as compared to other car rental services.
Thanks for the ride!
R. M.
Excellent friendly service. Would definitely use again and would recommend to others.
C. R.
Amazing service, all really quick and easy. Billy was a Great help!
D. C.
Easy pick up and drop off, the van was clean, no issues, would definitely use Easirent again.
D. W.
Fantastic service - quick to get my van and everything worked perfect
P. S.
Great service. Easy and fast. Pleasant staff.
V. P.
Easirent Glasgow could use some upgrades. Their Edinburgh counterpart operated much better. The car we got was at a bargain, but not cleaned properly, with quite a lot of dents and scratches and thankfully I was ready with online check in from my past dealings with them. Their employee was also unaware of the car's buttons.
J. P. D. V.
Top Service, nice cars to explore beautiful Scotland!
N. H.
Hired a small car for a day to take my mum out to Falkirk. Got a wee speedy Fiat 500 in what felt like new condition and set off soon after the paperwork. If I need to hire a car again, I will go back to George and his team.
J. P.
Hired a long wheel base van. Only one of the rear doors opened which meant the large sofas needed to be loaded from the side door. Unfortunately the side door only opened from the inside which meant that I had to climb over everything numerous times once the van was loaded in order to open the door to unload the van. Very much a pain in the butt!
Also there were warning lights popping up for indicator and number plate
S. L.
First class service from Stuart today at the Glasgow branch
k. m.
Billy was amazing. Fast efficient and very friendly - I will be back
A. E.
Generally good service and very good for the price. We did get caught out when we arrived as you need 2 proof of address. They did tell you this in advance but as I'm used to hiring cars I didn't read all the details so missed it as it is not typically required. Based on the conversations we over heard quite a few people seem to get caught out by their requirements for ID.
Staff were friendly and helpful but when we returned the car their was only 2 people working so quite a wait to be served. They checked the car very thoroughly before giving to us but we had no problems when we returned it.
D. R.
Fantastic service, van was clean and reliable, highly recommended, cheers Billy at Glasgow, Easirent!
M. C.
Great service and fantastic well maintained car
S. M.
Great service. Quick and reliable. Excellent vehicle.
I. F.
Nice service experience and was guided through the booking.
B. E.
Great experience. Superb new van, terrific to drive. Customer service was fantastic from George. Highly recommended. Thank you. 👍👏🤗 …
W. C. M.
Great service for van rental staff very friendly van was immaculate inside. Definitely be going back when need anothe hire .Would highly recommend this company .
V. O.
Very happy , stuff very good , definitely come back
S. M.
Billy was great. Would book directly next time
D. M.
Well priced better than most if I'm honest
T. C.
Had a Ford Focus for a week for £105! These guys are crazy cheap. We bought our own excess insurance and opted for the "return full" petrol option. We kept under the 700 mile limit for our policy and didn't return the car in a state. We got a free additional driver by leaving them a review on trustpilot. No issues and the guys were friendly. Just follow their rules and there will be no extra charges. Got an Uber to the station for £4.
j. j. S.
Great customer service and very friendly staff! Very happy with my rental
L. W.
I was happy with the experience - a good car for a cheap price, and a fair charge for some damage we caused to it. Of course they try to sell a range of upgrades and extras, but they were friendly and didn't insist too much. Just make sure you bring a credit card with a high enough limit to block the excess.
A. M. S.
Easy ,friendly staff and excellent condition car
P. M.
Wonderful service, quick and efficient.
Will use again.
m. b.
Great service and van qas great to got through job done
M. R.
Very nice car, friendly people. Everything was perfect
S. M.
Very good service great customer service would highly recommend qq
D. B.
Used this branch a few times now. Always excellent and friendly service with good selection of cars and vans. Will use easirent again!
A. C.
Here is everything you need to know about Easirent:
1) Their location is behind some student housing to the East of High Street next to an empty lot. The office is quite small and down a small driveway or alleyway.
2) I talked to three different staff people at Easirent and each one was extremely friendly and helpful, over the phone and in person.
3) They will offer you multiple options for insurance, but if you only want to spend 15 pounds and not any more, then tell them this! They can't force you to give them your money. If you don't want to add a second driver, then don't. If you don't want a car seat, don't rent one.
4) Their cars are cheaper to rent than just about any other establishment in Glasgow.
5) They will only take your booking with a credit card, not debit card. This means they will charge you that deductible amount if you wreck the car or get into an accident. If you don't, a few days later the charge is completely removed.
6) The night drop off for the key is a convenience store across the street. However, when I tried to give them the key they had no idea what I was talking about. This caused some worry and I had to come back the next day to give back the key in person. This was worrisome and confusing, but Easirent apologised.
7) If I have to rent a car again, I probably will choose Easirent again, though I'd have appreciated clearer communication about the night time key drop off. All in all - 2 stars for communication, 3 stars for location, 4 stars for price, 3 stars overall.
M. Z.
I have had great customer service from these guys. Expedia messed up my booking meaning that they had no idea who I was when I came. They talked directly with the expedia customer service and got me a free car with upgrade.
They respond quickly to phone calls and Inquiries.
They have a good location and the cheapest cars in Glasgow.
There are a few downsides.
1. Due to offering very good prices they probably operate on a slim profit margin. This means that if you do not follow their instructions which are clearly written and explained to you, you will have to pay extra. It is very easy to avoid this by just reading the terms and conditions and sticking to them.
2. After hours drop of is possible with the keys being deposited at a local store called upay. I did this and felt just a tiny bit uneasy because I did not receive a receipt. To remedy this the company could give the store clerk a prepared card saying that the key had been dropped off. This would have made me more comfortable.
Overall
Price 5/5
Service 5/5
Professionalism 4/5
Extras and perks 3/5
Conclusion.
If you are looking for a cheap car hire with great location and helpful staff this is your place. The downside is that if you can not read and follow rules you may have to pay extra charges.
C. N.
We had a marvelous experience with Easirent. Chris in particular was wonderful. The online booking process was easy, facilitated by the option for advanced uploading of travel documents. The facility itself, while in a bit of an industrial part of the city, was a quick taxi drive from downtown. Once there, Chris was very helpful in ensuring everything was in order and we had the right vehicle despite our own confusions! And you can't beat the price. Any one of our group of 5 would vote to come back and rent at any time for future Glasgow--based Scotland adventures! Thanks :)
T. L.
Great company. No faffing. Straight to the point and friendly!
R. D.
Great prices. Some strange requirements but you will have zero issues IF you stick to their term & Bring everything they ask for in their confirmation email. I booked a regular 5 seater car & we got a huge, comfy, brand new SUV. This location looks dodgy but the guys working there are genuine & not looking to cheat you. Important tips/info:
- get there minimum half hour before pickup/drop off time. Only 2 guys working so very busy.
- if you have prepaid, you MUST bring the card used to pay.
- UK residents MUST bring 2 different pieces of proof of address PLUS license & national insurance number. We emailed them copy of credit card statement & utility bill.
- Refuelling must take place within 5 miles of branch. I recommend the Asda pumps at parkhead.
- No debit cards accepted if you decline additional insurance. Otherwise £1200 deposit on your credit cards. This is standard procedure for rentals in UK despite other reviews complaining about this.
J. C.
Complainers in other reviews need to read the Easirent T&C's.
They may sound quite draconian but if you are prepared to understand them you are getting a very good deal. Just remember you need a Credit Card (not debit) if you do NOT wish to take out additional insurance cover. The £30 petrol charge is actually a convenience as you will invariable end up putting petrol in the car anyway. The Toyota Aygo I was given was spanking new (less than 6 months old) and extremely economical. Both collection and return was painless for me (despite other irate people complaining about hidden charges). Oh, and the 10 minute free ride to the Airport Terminal is not even necessary as its a simple 10 minute walk anyway.
J. M.
Easy booking, pick up and return
Staff friendly and helpful
r. b.
Superb service. Billy was very helpful
C. C.
Smooth handover and great car. Highly recommended!
R. M.
Darren was super helpful today, explained everything we needed to know without any technical jargon. Very down to earth and was such a simple process. Very thankful and appreciate the help.
A. M.
Fast polite service. Would use again.
A. O.
Always helpful. No drama event prices
N. S.
Cheaper than most, only working out of a port-a-cabin next to high street station in Glasgow. Once you arrive they go through all the up selling, extra insurance policies, the massive deposit that they never mentioned on the phone, a crazy charge if you don't fill up the petrol tank of £3 plus vat per litre. Good to deal with but be wary.
V. W. a. M. G.
Another good customer service experience with Easirent Tradeston. Amar, was friendly and professional throughout. I appreciate the help :) thanks
D.
Great service, really enjoyed the Fiat500 Hybrid!
D. A.
Great van and price. Highly recommend.
e. h.
Super friendly staff especially the two gentlemen working on Saturday morning February 1st. Extremely helpful and thorough explaining rental options and offered upgrades to make our long rental more enjoyable.
P. H.
Great service, will be back!
C. K.
Great Service, Was given a brand new car and there was no hassle at all on collection or drop off.
S. S.
Really helpful team, would recommend to anyone visiting glasgow
M. C.
No problems. Nice car.
K. S.
Hired before and had to provide proof of address times two etc etc but not any more, all went smooth as I was on database from previous hiring. Nice team here and so it was in the Paisley branch. No issues and much cheaper than most 😊 …
K. M.
Great service speedy and accommodating , thanks to billy
E. H.
George took care of all my paperwork in a nice pleasant manner , always professional and polite whilst maintaining covid procedures , would defo recommend city centre office laidlaw street
J. G.
Great service. Make it nice and easy!
S. B.
Hi. I would recommend this company. The guy Danny is very good, helful and easy to deal with. The easirent in the Glasgow, 130 Laidlaw St is good, they are very good value, the prices are very good. And you get a relaxed feeling when renting. 5 star
H. 1.
Good service. Just prices are bit to expensive
J. A.
Got a Van from the Laidlaw Street branch in Glasgow for moving furniture.
I can't fault the service or price.
Would use again
A. H.
Super easy rental and friendly staff!
V.
Way better than bigger rental companies
a. b.
Excellent service very helpful friendly staff
A. J.
A great company to rent from. Good rates and a professional, friendly service every time.
G. D.
Great wee car and great service
G. D.
Thanks for great service and a great van.
J.
Thank you so much! Friendly staff, great car, absolutely no hassle! Would recommend!
H. M.
Great service. Plus we were a little late returning due to issues with access to storage facility. Friendly support when returned. Thank you.
Z. K.
Really good service. Just have to make sure the car is clean when you return apart from that it's affordable and right in the city centre. Can't ask for more :D
t.
Great car, great service
V. V.
Good service and nice car. George was very friendly.
M. C.
Brilliant service from Billy.
M. i.
Great service and price
T. K.
The staff was very friendly and helpful and I would definitely hire again. Tommy Kenny
J. M.
Called easirent for a reason staff where great got a bigger van than I actually needed but same price
B. H.
The member of stsff was very friendly and helpful throughout pickup of vehicle
C. H.
Excellent service 10 our 10
I. M.
The Staff was nice and helpful. George helped me at the beginning and end of the hire
D. M.
After a sticky start the challenge was resolved and I was on my way happy
M. B.
Excellent a car and professional service George was very nice
A. M.
Good quality van and great service. Ideal for moving mother in law into a new flat!
B. P.
Very nice
G. M.
Quick and efficient service.
K. B.
Does everything it says on the tin! 👍 …
M. N.
Good company & George at the desk sorted with anything I needed , top bois
D. B.
Helpful, good service
L. S.
Excellent customer service, very helpful and informative, great price for car hire!
J. S.
Great service.
N. G.
Good customer service, ran through everything in detail.
R. M.
easy payment and booking very competitive price and great customer service
R. S.
Cheap rental cars available. Also for students. But not enough cars during busy period. So book early if you need one during weekends and busy times.
J. K.
Excellent service.
W. B.
Got a good, clean car. The member of the staff which was serving me was nice and helpful.
S. T.
Can't say a negative thing about hiring a van with them. Great prices.
R. G.
Great value for money
M. H.
Easy to book. Good service. No pick up available at moment
M. D.
Would recommend Easi Campervan Glasgow branch as they gave great service at a good price.
F. C.
Quite good, but push extra insurance constantly
L. C.
Amazing
C. D.
Good car rental agency, the car was great so was the service.
D. B.
Great service
S. M.
Brilliant service
M. H.
Can't say anything negative! Very helpful staff and easy booking process.
K. D.
Easy to deal with, Friendly staff. Easy access onto the M8 and M74
L. B.
Great Experience!
L. M.
Fast and efficient! No messing around!
D. L.
Hired van to go to Manchester friendly staff and van only had 2000 miles on it only gripe was van was dirty
J. S.
Quick hire and return, hassle free. Would hire from again.
J. L.
Excellent service
C. L.
Great experience, helpful and competent staff. Nothing to point out!
T. S.
Great service
C. M.
Great experience.
J. R.
I recommend them truly
D. D.
Beautiful experience, nice cars
N. R.
Great service, no hassle
G. K.
Online booking system was easy to use
S. K.
Very friendly and helpful staff
m. m.
Top quality customer service
M.
Spot on
J. G. (. J.
So easy to rent a car.
S. M.
Exellent.
p. t.
Shabbaz was fantastic
D. K.
Quick service
A. S.
Good service
L. H.
Super service.
J. T.
Friendly staff and no nonsense.
M. K.
Excellent experience of renting a Van in Glasgow City branch. Easy online booking system with all information. Staff was very helpful and professional. Will definitely rent again in the near future.
d. s.
Mr Ahmed and Mr Billy very helpful and friendly..
Skol!
D. W.
Excellent, friendly service. Van was great. In and out quickly both when picking up and dropping off. Will you again
k. m.
Great service from Billy, very well looked after.
A. C.
Fantastic service. Cheap hire and a great cab to drive. Thanks again
R. H.
Organised at short notice and both the call handler and local manager were most helpful. The van did all that I required. Very happy!
K. S.
Great service. Super helpful. Guy on reception was super friendly and clear about everything.
C. K.
Fantastic service, price and the car I had was great. (Ford Focus ST-Line)
M. M.
brilliant service!
S. D.
Brilliant service from Stuart at pickup location. Very helpful and quick. Will be back.
C. H.
Cheaper than others buy a mile. Very easy and quick to get keys.
M. B.
These guys are so sound! Most straight forward car hire place I ever went to. Thanks billy!
C. S.
Great service, very affordable.
A. H.
(Translated) I rented a car from the Glasgow branch in the city. I was supposed to get a Fiat 500, but it wasn't available, so without hesitation they gave me a Hyundai Tuscon N-line, a class higher. A quick deal and I was off on my way around Scotland. Returning the car was quick. I washed the vehicle but I didn't have time to clean it. The staff was very kind and helpful. No one charged me any other hidden fees. I paid the given price in advance and didn't have to pay for anything else.
The only minus is that I did not receive a rental confirmation or instructions on how to proceed in the event of an emergency. (when handing over the car, I was promised this by the rental company employee.
Otherwise I can only recommend. I would definitely use the services during my next visit to the UK.
(Original)
Na pobočce v Glasgow ve městě jsem si půjčil auto. Měl jsem dostat Fiat 500, ten na místě nebyl a tak mi bez váhání dali o třídu vyšší auto Hyundai Tuscon N-line. Rychlé vyřízení a vyrazil jsem na cestu po Skotsku. Vrácení auta bylo rychlé. Vozidlo jsem umyl ale nevstihl jsem vyluxovat. Personálu byl velmi milý a ochotný. Nikdo mi nenaúčtoval žádné jiné skryté poplatky. Zaplatil jsem dopředu danou cenu a za nic jiného jsem již nemusel platit.
Jediné mínus je to, že mi do e-mailu nepřišlo žádné potvrzení o zapůjčení nebo instrukce jak postupovat v případě mimořádné události. ( při předání auta mi to bylo slíbeno pracovníkem půjčovny.
Jinak mohu pouze doporučit. Určitě bych využil služeb i při další návštěvě UK.
c. h.
(Translated) The company and the people were present and welcoming. We took the safest option in terms of insurance so as not to have any unpleasant surprises and everything went well. We picked up the car at the scheduled time and returned it in 5 minutes. Simple and efficient agency. We had to add an extra day 22h before the end of the contract and it cost us double the initial price... I did not compare the prices with this insurance 100% included. Anyway it's always complicated to compare the prices with the basic option then adding the insurance, then the second driver, then the unlimited km... In any case nothing to say about the agency and the car.
(Original)
L'entreprise et les personnes ont été présents et accueillants. Nous avons pris l'option la plus sécuritaire en ce qui concerne l'assurance pour ne pas avoir de mauvaise surprise et tout c'est bien passé. Nous avons pris la voiture à l'heure prévue et l'avons rendue en 5 minutes. Agence simple et efficace. Nous avons du rajouter un jour de plus 22h avant la fin du contrat et cela nous a couté le double du prix initial... Je n'ai pas comparé les prix avec cette assurance à 100% comprise. De toute manière c'est toujours compliqué de comparer les prix avec l'option de base puis en rajoutant l'assurance, puis le second conducteur, puis les km illimités... En tout cas rien à redire sur l'agence et sur la voiture.
G. M.
(Translated) The Easirent rental service is located 2 steps from the West Street underground station. It is at the address indicated in Google Map (not necessarily easy to see, it is better to have located the place before).
The person who greeted us was very friendly, we were able to get all the useful information about our rental. We had access to a better range car than expected, with more equipment at no extra cost. We were able to choose the car seats that suited us. On the day of our return, we received a phone call to find out when we were arriving. Everything was very simple, we are very happy.
(Original)
Le service de location Easirent se trouve à 2 pas de la station de métro West Street. Elle est à l’adresse indiquée dans Google Map (pas forcément facile à voir, mieux vaut avoir repéré le lieu avant).
La personne qui nous a accueillis a été très sympathique, nous avons pu avoir toutes les infos utiles à notre location. Nous avons eu accès à une voiture de meilleure gamme que celle prévue, avec plus d’équipements sans surcoût. Nous avons pu choisir les sièges auto qui nous convenaient. Le jour de notre retour, nous avons reçu un coup de téléphone pour savoir quand nous arrivions. Tout a été très simple, nous sommes très contents.
J. M. R.
(Translated) The car was fine. Make sure you have your coverage in order in advance. They offer various insurances that are not necessary. Furthermore, good service.
(Original)
De auto was prima. Let er wel op dat je van tevoren je dekking op orde hebt. Men biedt diverse verzekeringen aan wat niet nodig is. Verder goede service.
P. V.
(Translated) Very good service. Nice car and watch out.
A marvel!
(Original)
Muy buen servicio. Buen coche y atentos.
Una maravilla!
J. J. C. (.
(Translated) Lower price than the competition and its staff is friendly, although in case they have to help you they will not go beyond their rules. Never say you live in the UK if you are a foreigner. If you say you are pregnant UK they will ask you for invoices and proof of address. In my case, I just arrived in the UK and I had no invoice, they wanted to charge me their full cover insurance much more expensive than I had. They did not accept my rental contract, I left them my passport or whatever it took. Finally my neighbor came into my house and photographed two bills of mine.
(Original)
Precio más bajo que la competencia y su personal es amable aunque en caso de que haya que ayudarte no se van a salir de sus reglas. Nunca digas que vives en UK si eres extranjero. Si dices que vives embarazada UK te van a pedir facturas y comprobantes de domicilio. En mi caso que acabo de llegar a UK y no tenía factura me querían cobrar su seguro full cover muchísimo más caro del que tenía. No aceptaban mi contrato de alquiler, les dejaba mi pasaporte o lo que hiciera falta. Finalmente mi vecino entró en mi casa y me fotografió dos facturas.
N. L.
(Translated) Low price car rental company. All risk insurance not included, deposit of €1500 with credit card. Very kind.
(Original)
Compañía de alquiler de coches a bajo precio. Seguro todp riesgo no incluido, fianza de 1500€ con tarjeta de crédito. Muy amables.
D. A.
B. W.
N.
V. M.
F. R.
A. G. K.
M. W.