Reviews of Easydrive Car and Van Rental Fort William. (Car Rental Agency) in Glasgow (Other counties).
Easydrive Car and Van Rental Fort William
North Rd, Fort William PH33 6PP, United Kingdom
Description
Information of Easydrive Car and Van Rental Fort William, Car rental agency in Glasgow (Other counties)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Easydrive Car and Van Rental Fort William
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–12 pm
Popular times
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Thursday
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Reviews of Easydrive Car and Van Rental Fort William
H. R.
Amazing company - could not do more to help. Have used them twice for holiday rentals in the last 3 years. Great communication at all times, pleasant and helpful during enquiries, booking, handover and beyond. Great cars both times. Would definitely use again and wouldn't hesitate to recommend.
e.
Absolutely stunning experience! All the relevant documents have been exchanged in advance so the pick up process took me 3 minutes. Car appeared to be brand new. Return process was absolutely easy and quick as well. Staff was very friendly and competent.
L. M.
We walked the West Highland Way earlier this year and wanted to do some sightseeing afterwards. As one arrives into Ft William later in the day and in our case on a Sunday there weren't many options to hire a car rental. I was concerned at the low ratings Easydrive had received on Google. I must say we had a very good experience. In fact Leah from Easydrive took great care of us and arranged for a an off hours pick up and personally met us Sunday afternoon get us our car.
F. A. R.
Easy to set up, easy delivery, great car supplied, easy return, great communication!! Totally helpful and reliable service. Cant recommend them enough! 👍🏻👍🏻 Perfect company! …
G. T.
Easydrive were great! We originally booked our hire car last year but had to rearrange last minute (as in on the day!) but they were very understanding and rescheduled our booking to this year without any extra fee. They also drove our car to us in Edinburgh and it was great fun to drive! Professional friendly service. We will definitely use EasyDrive again.
J. G.
Can’t recommend highly enough. So accommodating when our travel plans went haywire due to train cancellations. Lovely, friendly welcome when we finally got there. Really was an Easy Drive!
T.
Delivery to Fort William train station was perfect, you cannot miss the staff there. They do mention that it's meet&greet only and you get a list of the damages by email. We had no issues with the car or the return, you can just drop the keys at the ticket counter. A litte more expensive than other options and the online booking is a bit confusing, but overall a good experience.
L. W.
Easy and fast rental. Got a car for a day to drive out to Isle of Skye. Super nice people and good value.
T. W.
Generally good experience, but somewhat marred by the attitude if the woman on the front-desk in handling a problem we had with the car - she was pretty unfriendly and dismissive, and essentially said 'you can either live with it, or have a full refund', which isn't very helpful when you're sat there with two kids and all your holiday luggage.
In fairness, we _did_ end up getting a reasonable refund as a result of the problem, though, and the other two younger members of staff were extremely friendly and professional.
Aside from the problem mentioned above, the car itself was fine - clean, modern and worked well.
As mentioned in other reviews (which I wish I'd read beforehand), the handover damage check on collection was non-existent. I asked about it at the time, and was told 'oh, you'll get sent a form later' (we were subsequently emailed a document showing the company's own assessment of existing damage to the vehicle). If any post-hire charges are levied I will update the review. Suggest taking lots of pictures of the vehicle both pre and post-hire.
Also (as with most car hire companies), be sure to refuel the car yourself before drop-off, to avoid being charged an exorbitant rate for the hire company to do it for you.
Worth noting that they offer pick up and drop off at Fort William Station (for drop off you can just hand the keys in at the station, where there are also good luggage storage lockers), which is well worth using if you're travelling by train, as the main office is a couple of miles away.
_Update_
We weren't charged for any damage to the car (correctly, as there was none, but I was worried after reading other reviews) and we got a very fair partial refund for the issues we'd had on the first day. So aside from attitude of one member of staff, the overall experience was very positive.
D. H.
The Easydrive experience was brilliant. We were met at the railway station by a staff member, papers ready to sign and car in the car park. Incredibly straightforward. And when we left a wallet in the car on return, the team posted it down immediately. I can't recommend them enough.
O. B.
Nice fair car rental, not super cheap, but definitely doesn't try to rip you off with extras. Situated a short walk from the station (around 20 mins), but not unreasonable, and they also offer pick up from other locations for a small fee.
Overall I was very impressed with my experience, they returned the entirety of my deposit promptly, and the car worked great on the single track roads.
A. A.
Since there seem to be several highly negative reviews on here for this company, which caused me a bit of worry when trying to find a car to rent in Fort William, I thought I'd post a review to record my totally painless experience with them in case anyone else has the same concerns as I did.
I booked a car easily with no fuss online. The cost seemed very reasonable.
Collected it from Fort William train station - a nice lady turned up with it on time and it was a lovely new Ford Fiesta with all the gadgets. Nice and clean. Only glitch was that the paperwork said there was a spare tyre but in fact it had one of those kits that keep the tyre inflated instead. When I pointed this out the lady quite happily changed the paperwork. She did try to sell me the extra insurance, which is a normal thing these days from all car hire companies. I had already bought extra insurance independently so declined it. She didn't seem at all bothered by this.
Drove the car all round Skye for a few days without issue and then dropped it off at the Fort William train station - you can park for free right at the front of the station and leave the keys at the ticket office.
They didn't try to claim there was any damage to the car or charge my credit card for anything. Overall a totally painless experience and I would definitely use them again.
S. J.
I would have happily given 5 stars, but despite I booked online and 2 online enquiries and a final phone call to make sure I had a booking, when I got off the train at Fort William there was a young lady waiting I guess to give a car to someone else, I asked how long the walk was and she advised me it was a 20 minute walk but said a taxi would cost £5, which it did, when she came back to the office the paper work was ready, the car was waiting a Kia, very reasonable price and as I will be going from the train station I asked weather I could leave the car at the station this accommodated with no problem for an extra £10 charge which I thought was reasonable, would use this car hire again.
S. M.
Easydrive lives up to its name. We picked up at Train Station in Fort Williams and deposited back the same place with minimum transaction time, a few minutes at the most. Rented a Golf VW which drove superbly well and got amazing gas mileage. Would recommend and use again.
J. F.
Easy pick up/drop off at Fort William Station. Car was less than 6 months old, very clean and had built in sat nav and parking cameras. No problems during hire. Would happily use again.
J. K.
Really convenient location for the premier inn and I got a nice upgrade. They will deliver and collect from the station but the office is less than a mile away. The car was nicely presented and drove very well. Recommended!
N. M.
Easydrive ..it was easy very proffesinal service spotless car ,station pick up drop off option perfect for me turning up with my mum in a wheelchair will use again
C. B.
Fantastic service yet again from Easydrive. Fast delivery and collection service. Staff go out there way to help and accommodate at all times. We have always had the best of vehicle from Easydrive. Will definitely use again 😀 …
G. P.
Brilliant Service
Clean tidy offices, friendly staff and very accommodating.
J. P.
This was by far the most painless rental experience I've ever had. Hassle free, fast pick-up and drop-off at the rail station. Great customer service! I would definitely use them again.
K. K.
Outstanding experience. Nice cars, easy pickup/dropoff at the Ft. William train station. Volvo XC was just the thing to take us up to Inverness as well as bring our tired bodies back after making it up to the top of Ben Nevis.
P. v. d. V.
Reliable partner to rent a car. Thx!
a. p.
Ive not used them before,but I'm very happy with the service ,car was ready when it should be with no issues,I would definitely use again.
A. S.
Really helpful happy staff - were very flexible to all my annoying little changes to dates and times and the car was great - really simple to pick up and return - will most certainly be using again when up that way
P. T.
Easy to hire from helpful and friendly staff
A. L. H.
Easy and comfortable transaction. The whole process of renting a car was hustle free. Good service.
a. D.
Helpfully staff good prices
L. L.
Excellent experience from start to finish couldn't fault the staff or fantastic hire car at all definitely hire from them again.
J. W.
Easy to book online. Good choice of vehicles . Reasonable hire charges
M. C.
Wonderful service. Staff are always friendly, professional and very helpful
s. b.
Many thanks, excellent and helpful service will definitely come again!
D. &. A. m.
Friendly staff bit pricey for van hire tho
G. H.
Proved to be more expensive with small print xtras
f. f.
Very helpful.. Lovely staff
S. F. M.
Good.
B. L.
Perfect service, nice people
P. M.
Nice people
G. B.
(Translated) Professional. Highly recommended
(Original)
Profesjonal. Highly recommended
M. S.