Reviews of iSmash - St. Pancras. (Cell Phone Store) in London (London).
iSmash - St. Pancras
Unit 39, St. Pancras Station, Pancras Rd, London N1C 4QL, United Kingdom
Description
Information of iSmash - St. Pancras, Cell phone store in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of iSmash - St. Pancras
Sunday
10am–5pm
Monday
9:30am–6:30pm
Tuesday
9:30am–6:30pm
Wednesday
9:30am–6:30pm
Thursday
9:30am–6:30pm
Friday
9:30am–6:30pm
Saturday
10am–6pm
Reviews of iSmash - St. Pancras
K. C.
Great service after I totally destroyed my phone screen and rear glass. Quick turnaround when several other places told me they'd have to send my phone (Samsung galaxy s10) away to be repaired. No more expensive than the official Samsung process, but much quicker!! Works perfectly. Lovely friendly staff too. Would definitely recommend to anyone who needs a phone fixed quickly!
A. A.
Service was good. Had my screen and battery replaced.
But when I asked to keep my previous screen I was told I wasn’t allowed.
This is annoying as I view my phones previous screen as my property (even if it isn’t functioning). I don’t see any reason I shouldn’t be allowed to have it back after the repair. Left a sour taste.
R. K.
I travelled to the British library today when on return back at St Pancra Station I realised I had lost my oyster and my battery died! Explaining my situation to one of the members of staff they very kindly allowed me to charge my phone! I really appreciate this since this simple act of kindness save me from having to walk the other side of London - thank you! 🙏
J. V.
Great costumer service just slow service. Was told that the part that needed repair would take 2-3 weeks minimum to arrive when I needed an urgent repair. Had to pay for a brand new one.
F. K.
Tedi and her team replaced my Note screen without hassle. I cannot recommend them enough. Thank you so much I will be a long-term customer.
K. A.
Best service ever. They have done a great job changing my phones screen.
H. M.
Professional and quick service. I was served by Martin who was extremely helpful. Definitely recommend. Screen replacement in 30 mins!
A. A.
Had an issue with a Pixel 4 wireless charging and audio following a screen repair I have done elsewhere. These guys identified the issue and fixed all problems by doing a complete screen refit.
So why not 5 stars?
Firstly, when I dropped off the phone, I asked if it was possible to diagnose the issue by opening it up. I was told that there was a risk of breaking the screen if they did that and I would end up having to pay for the screen repair replacement in such event. It would have been nice if they could have diagnosed it without that risk.
Next day when collecting the phone, all issues seemed fixed although for whatever reason the wireless charging with my Pixel stand didn't work in-store, while when I came back home it worked perfectly. Perhaps, they got USB cables that aren't compatible with Pixel stand? Weird. Thirdly, there is a small speck of dust on the edge of the frontal camera. It seems to have no effect on the camera fortunately, but it would have been great if they would have noticed and cleaned it out before assembling the phone back together, especially given the repair is £220.
Overall, happy with the results, as the phone is finally restored and all issues are fixed, but I think they could have done even better.
A. M.
Absolutely amazing customer service: super friendly staff, ready quicker than they had predicted, and they even cleaned my speakers for free! They checked everything on my phone to see if anything else wasn't working first, and they did an excellent job at changing my screen + battery. I swear my screen is better than before. I wish I remembered the name of the lovely guy who served me today at the St Pancras store!
L. G.
Came in to have my battery changed in my laptop and it now feels like new.
Staff was friendly and they had great customer service!
D. Y.
Martin was very professional and knowledgeable and explained all the options for repairing my phone without pushing me towards the most expensive solution. Very high quality, professional service and I couldn't be happier that I didn't need to spend lots more on a new phone. Will bring all my iPhone repairs here!
S. S.
Martin was really helpful, he managed to get my mobile working, which was a bit of mess and old.
He is really good at what he does, he only charged me £20, which was so very reasonable. I will definitely go back to him again if I need any help with of my devices. I highly recommend him
5 star services
M. W. (.
Martin was really helpful and even did some extra work to fix the Face ID on my phone. The new screen works perfectly and work was done efficiently and quickly. He was also very friendly and I would definitely recommend this specific store to anyone with any issues regarding their iphone.
S. L.
Truly outstanding service by Martin (Head Technician). To resolve a problem with my MacBook Pro Battery, he stayed late one night (until 7pm, when the store closed at 5pm). Then he came in the next day (which was actually his day off!) to pick up a spare part and complete the job. Totally committed to customer satisfaction - a real professional.
O. D.
Always great. Fixed my phone one time without losing any data when Samsung said they’d have to wipe it (it got stuck in safe mode and so I couldn’t back it up) and the last couple times cleaned my charging port for free (which we thought was the issue, which it wasn’t) then helped me realise the charging port was broken. Unfortunately they didn’t have any charging port components to fix it with but if they had I’d be 100% assured it be fixed and won’t hesitate to recommend them if other people I know have phone problems
S. K.
Really positive experience with iSmash at St. Pancras and Martin was very helpful throughout. He did an excellent job on the repair to my iPad screen and completed the job well ahead of time. I'll be turning to him for future repairs with great confidence.
S. S.
Had my phone repaired there today by Martin who was absolutely amazing! Such great, friendly customer service and a flawless job on the phone - and done so quickly! Couldn't be any happier.
B. R.
Great service from Martin. Brought in three phones for a combination of screen and battery replacement. Martin repaired them efficiently and ensured we got the best possible deal for our repairs
K. M.
The screen of my iPad needed repairs (whole
Screen smashed up). Raj identified the issues immediately and explained the work required to replace the screen. The original turn around estimate was given as 48hours. 2.5hours later, Ashley called to say he had managed to fit my iPad into his schedule and had completed the work on it! It was fixed and I could pick it up immediately!
Amazing and super appreciated as we use the iPad all the time in our family.
S. S.
I had fantastic experience in this shop. I needed to have my I phone fixed rather urgently. Team members were very professional and explained to me all options that I had. Phone was repaired swiftly and efficiently within couple of hours; as promised to me and at affordable price. I would highly recommend this shop to anyone. They have great customer service, team is polite and knowledgeable about different products.
Thank you very much
One of the best "tech" repair places I have ever been.
If I ever have any more equipment to fix I will come back 100%
E. L.
Very impressed by the service, transparency and how the team went above and beyond to try and repair my phone. When it turned out to be impossible, they refunded the money I'd spent on a new screen and diagnostic with them. Customer service at its best - special mention to the wonderful Francesco. Absolutely perfect.
M. D.
Fantastic service 👏 raj helped me when I was in a panic and I'm very greatful and will return to ismash anytime I need the help
c. b.
I had an amazing post-repair service at iSmash KingsX St Pancras. It was soon after they had changed my battery (on my dying iPhone 6s), a pixel glitch had appeared on the screen. They immediately replaced the screen free of charge, and even the battery too as there were a few issues with that too. They couldn’t have been more helpful - hats of guys to such an amazing service! And no extra charge, all gratis ! Oh yes and as I left the shop he remembered the screen protector was missing since the repair and quickly put a fresh one on there too! Again All free of charge. Brilliant shop. Super helpful team. Thank you!
T. B. S.
Really friendly staff and super quick!! I went in with a problem that has been bugging me for months in regards to my Camera and they sorted it within the hour!! Highly recommend them 👏🏻
D. G.
These guys were super friendly and professional. I did end up having to take my iPad back a year later and the warranty was honoured, no questions asked. They kept me posted on progress and it was ready in the time they said it would be. Really happy with the service, thanks guys!
n. a.
Martin was extremely helpful and provided great customer service. The repair was done in store while I was there, so pleased with the efficiency and speed of the work carried out. Highly recommend!
P. K.
Brilliant Service, Ashley was polite, explained the repair process and timescales which were clear. Then he delivered early on his commitment, which was extraordinary. Great Service, Great Value.
C. H.
Phone quickly and easily fixed. Extra bonus as Ashley and colleague managed to fix the camera on my phone with spare parts without being asked. Massive bonus considering I assumed it was unfixable. Highly recommended.
S. K.
Been to these guys a few times for various phone and ipad repairs. And every time they have been brilliant! Really nice guys in there and really good, speedy service. Can’t recommend them enough
Y. C.
I replaced an iPhone 6 screen that had been installed just over a year ago and stopped functioning. This is the first time I use ismash and I was very satisfied, especially compared to previous experiences in other places, Easy and quick to book on line, shop looks tidy , very pleasant and professional staff, my screen was replaced quickly while I was having a coffee at the station, and they also fitted the screen protector I brought. Screen quality is very good, and while not original Apple, the life time warranty gives a peace of mind. Definitely recommend.
R. C.
Great service. Really fast and professional. Even went above and beyond by fixing a seemingly unfixable IPhone XS lightning port, as well as the screen originally booked in for repair!
M. R.
Ashley was great - super responsive and helped us out in a tight spot when we needed something urgently so my daughter could use her iPad at school. Fantastic service.
P. S.
I have now used their services twice - first time to fix an iPhone which was water damaged & the second time to replace cracked screen & home button on an iPhone 6s. Both times, the service I received was excellent. My devices were fixed as promised - all without any hassle. It was so convenient. Thank you iSmash.
e. m.
Efficient, high-quality service. Turnaround time of 40 minutes to get iPhone 6 battery replaced at £30 (which is £5 more than Apple but that didn't bother me). The nice lady gave me 3 discount vouchers which will more than compensate for the difference; each one is worth £10 and will be used by various family members who also need their iPhone batteries replaced. Thank you!
M. R.
Ashley was very profesional and let me know how long the repair would take, and also tried other methods of repairing the device before replacing the battery
5/5
J. H.
Ashley and Francesco were a great helping replace my iPhone screen. They even gave me a free clean out and fixed the home button which had become disconnected. Very god service
J. B.
I came in with a black screen on my pixel, expecting to have to replace the screen. Ashley examined it and within ten minutes found and fixed a loose connection for free. Terrific service, for the second time now.
I. K.
I had excellent service from Martin at the St Pancras store today
Although he was very busy he worked very hard to do my repair in time
It would be overall much better experience if you had another staff member on to deal with enquiries
Ioana Kennedy
e. m.
Amazing service from ismash..... Raj is the nicest kindest helpful knowledgeable phone company engineer. I left Cornwall with a disabled iPhone worrying as I had no way of contacting family and friends. I turned up on the doorstep at 08:00 and he spent nearly 2 hours helping to sort my phone out. I could not recommend him and the other friendly guys anymore. It is very reasonably priced as well. Thank you Raj and ismash St Pancras, you literally are my heroes!!!!!
J. A.
I had an unusual problem develop with a Pixel phone screen that I'd had repaired with these guys a couple of months ago. They fixed it on the day, under warranty. Special thanks to Emam and Martin who took the time to fix it. Both were very kind, professional, and worked to a very high standard. Thanks guys!
L. N.
A huge 5 stars to Martin at iSmash St Pancras. Top customer service, phone restored within and hour of dropping it in. If you’re unlucky enough to break your phone, make sure you head here for the repair.
C. L.
It was very limited in its service, it only did ipads tablet, iPhone and Samsung phones. Has I didn't have an ipad, I am unable the comment on the quality of the work, or the cost.
C. B.
Apple and High street Phone shops said it was impossible to fix the problem with my phone (Water Damage) and iSmash St.Pancras was my last option and only hope... They Fixed the problem within 2 weeks whilst being very efficient and keeping me up to date throughout the process. Thank you Francisco the amazing job fixing my phone & Thank you Florentina your exceptional customer service & for applying the screen protector.
B. G.
Quick, efficient service. I needed a new battery, but there was a tiny crack across the corner of my screen and Apple refused to change the battery unless I had a new screen as well. They charge £139 to replace the screen, as opposed to £80 or £90 at iSmash. The techie at St Pancras managed to replace the battery for me without changing the screen. I’m really pleased.
The only difficulty I had was the step up into the store, as I’m in a wheelchair. A ramp would really have helped!!
C. F.
Best shop to repair your phone!
Been to small shops and they all told that my phone wasn’t repairable. Been to ismah, it was fixed an hour later, can’t recommend more!
B. M.
These guys went above and beyond to perform the repair quickly. They were extremely friendly and helpful and when I noticed that the repair wasn't quite completed correctly, they were more than happy to take it back and now the phone works perfectly.
K. D.
A big thank you to Fransesco for his great customer service. The whole team were very polite and helpful. Would definitely recommend this store if any problems with your phone! They look after you!
Francesco, thank you very much again. Keep up the good work!
d. g.
Highly professional and knowledgeable repair to my iPhone .
Very courteous service by very nice people. Well done. 5 stars!
S.
Great experience with highly professional staff. Same Day Turn around for a Galaxy S8 screen repair in 3 hours, which is super quick. Well done to the team, highly recommended.
J. K.
I wish I could give ten stars! Really can't say enough good things about the service I received from iSmash and the overall experience went far above and above what you normally expect from a phone repair shop. My Samsung Galaxy had stopped working (with a broken screen the likely culprit) after being dropped on the kitchen floor and I had already accepted that this could end up costing me £120-130+, so was mightily relieved that iSmash's quote was much less than this.
I called the St Pancras branch in the typical panic and their service agent Louis was professional, attentive and super helpful. I felt instantly reassured that iSmash only use the genuine, highest quality parts and there was no risk of paying for an original Samsung screen but having an inferior generic one installed. There was no stock at St Pancras though (the most convenient branch for me as I live outside London) but Louis was more than happy to arrange for that to be couriered over from another branch at no cost to the customer. We spoke a few mins later to confirm the delivery time and Louis agreed to give me a call as soon as the branch took delivery of the screen (which he did about an hour later).
As soon as I arrived at branch Louis greeted me with a warm friendly welcome and was quick to show me the new screen they'd just received, which was in a sealed Samsung box and you could instantly tell it was genuine. Rather than take my money upfront, he said it was better to do this after the repair once they knew exactly what was required. He told me to come back in about an hour and half.
As it got towards that time, I called the branch for an update and received some fantastic news. It turned out the screen had survived the drop and in fact all that was required was to reattach the connections and put the whole thing back together again. The cost for this was £35, which was close to £100 less than I had originally expected to fork out for this repair. It would have been so easy for any phone repair shop to have been dishonest about this and charge me for a new screen without needing to replace it. This murky sector has so many cowboys and bandits in it, and it's so hard to find a repair shop that operates with integrity and honesty. It's peace of mind to find 'one of the good guys' and that is iSmash to its core, with Louis the perfect representation of that. I can't recommend them highly enough if you want integrity, transparency, excellent workmanship and immaculate customer service, as well as good value too. Thanks again guys :)
G. J. M. O.
Very helpful staff. I had a serious issue with my laptop on a business trip. The team prioritized it and fixed it within a matter of hours.
Really efficient service and reasonable price. Couldn't recommend enough!
C. R.
First class service. They didn't have a screen in stock but arranged to have one delivered from another shop. They then fitted a new screen and back to my Samsung S7 all within 3hrs. Would recommend to anyone. Thanks again.
π.
phone wouldn’t charge after I tried cleaning out the socket myself yesterday. I was expecting to have to fork out for a replacement part but they cleaned it out properly on the spot. Didn’t even have to wait.
T. G.
Brilliant! Fixed my S7 cracked back glass in 30 minutes. Very good price too.
I also bought a refurbished S7 for good price. This is a great shop and I'll use them again.
K.
Friendly staff, did a good job of repairing my broken screen - was told it would take 45 min, went to collect and was told they needed another 20-30 minutes - I didn't mind the extra wait too much and they were kind enough to throw in a free screen protector. Would recommend
j. c.
Very good service went to fix my iPhone 7 plus screen at iSmash St Pancras. They were really quick and efficient. Friendly staff. Will be recommending their service to my friends and family.
O. A.
Screen on my phone was completely smashed but the team at iSmash booked me in and had my phone fixed within an hour for a really reasonable price. Explained all the formalities in detail and were polite and friendly throughout. Thanks iSmash.
R. F.
Fantastic service. Helpful, informative and highly efficient. Would definitely recommend and this is my go to destination for phone etc repairs. Ashley delivered a top notch service
D. M.
Couldn’t be happier with with the service I got in here today after my phone battery and screen died on me. Quick, professional and reasonably priced. Highly recommended.
R. F.
Dropped my phone off unexpectedly they had it done within the hour no fuss and a good price!! Even explained the problem Apple tried to waffle and charge me loads for a simple fix.. Good honest pricing and a 12month warranty also.. Thanks ismash
D. W.
Replaced my iPhone 6s screen twice with them, was treated very nicely on both occasions, only giving 3 stars because both times I replaced the screen my phone developed new problems with the screen that I never had before with my old screen that I thought they would of fixed. Other than that seems like a good place to get repairs done
L. S.
I booked an appointment to fix my iPhone as my charging port wasn’t working. The technician cleaned it for me before attempting a repair and fixed it free of charge! Really appreciate the honest and kind service.
L. C.
Excellent service !!
Was so fast and reliable .
Went extra mile .
Manage to do everything under 1hour .
Thanks Martin and Ashley
J. P.
Excellent customer service with competent members of staff. My phone was fixed within the hour and the 12 year warranty also meant that the reasonable price was a solid investment.
A. C.
Booked an appointment for the day of, got there much earlier than expected and they still got started on the phone right away. Price was reasonable and they did a fantastic job, thank you so much! Of course, I'm hoping not to have to use your services again but would recommend the place to anyone.
A. F.
Successfully recovered data from water-damaged iPhone 6. Ionut (Senior Technician) at the St Pancras branch did the job Apple could not do!! Extremely grateful for his efforts!!
I had dropped my phone in water and gone to the Apple Store in hope they could recover the data inside (5,000 photos and 2 years worth of data) they said no. Luckily as I was leaving Kings Cross station I saw the iSmash St Pancras branch and went in to ask if maybe they did data recovery- I told them I was not bothered about the physical phone as I though there was little hope I just wanted a backup! The phone was not turning on at all. Ionut said they will try to see what they could do if there was any chance and contact me. The SAME DAY I got an email saying they managed to turn on the phone. We agreed and the next day I brought in my mac to put create the iPhone backup in it. With my old mac the backup took about an hour, the whole time Ionut was very attentive to ensure everything was running smoothly while the phone was all wired up and he ensured it was kept cool and functioning. We only had 1 shot at data backup because the phone's touchscreen was failing (and I had decided I did not want the phone itself fixed as it was extensively damaged even though I was offered the option to fix it). All the data was recovered and ready to transfer to a new phone. He also had a look at my old mac and cleaned the inside! The store manager was also very kind and answered all my questions. Ionut took me through the whole process to ensure I made the best informed decision that suited me. I am very grateful for their efforts in a possibly impossible case and will be recommending them to all my friends who find themselves in the same unfortunately situation as me. Thanks again guys!!
G. R.
Great store. Got a great deal on a phone case and screen protector. The two workers Tina and Aqilles answered every aching question I had about my device, even though I may have come off weird and persistent. Would urge all people to go here. Definitely would come back again. - ‘Shop review.’
R. S.
Rapid and friendly service. Very convenient as was able to drop phone off and collect within an hour. Impressive and would recommend iSmash to anyone unfortunate enough to need a good, quick repair carried out.
m. w.
i went to the shop around 6pm today..
I was panicked , when I found out my phone dead, I rushed into the shop,
Ans I received best costumer service here
they were very friendly,, efficient service.and , warm welcoming.
Most of all, they know what to do . So professional.
I will strongly suggest to my friend to go this shop if something wrong with phon
Big Thanks to the guys who looked my phone and found out what was wrong.
A. C.
Great service, very efficient manager & shop - shame the website is faulty!
D. H.
Thanks to Raj and the iSmash Team - fixed my friend's iPhone XR screen in just a couple of hours. First class service. Highly recommended!
B. C.
Service is amazing, they diagnosed and fixed a fault on my iPad free of charge, service above profit, I’ll definitely be back.
A. V.
Brilliant service. They very kindly cleaned my phone and it now works again - but no charge because no new parts needed. I’m so happy!
M. D.
Extraordinary customer service, brilliant parts and all done very quickly! I will return!! I would especially like to point out the help of team members Emam and Ashley. Best in the business - many thanks!
E. B.
Had a problem charging my iphone 5S. Melissa sorted it within two minutes, for free. Very impressed and I will certainly use these guys again for any future phone problems.
D. J.
Good service. Thanks to Raj and the team at ismash. They really went the extra mile to fix my broken camera lens and even sorted of my charging port as a bonus as well. Thanks again.
H. A.
Raj you’re a hero! Thank you so much for saving my phone. Excellent service
G. C.
They have repaired in front of me the battery in less than 7 minutes. And they have cleaned the Lightning connector receptacle when I though that I had to change it. Very happy
L. W.
Excellent service very very reasonable prices and quick. They repaired my phone and as it only needed some dirt cleaned from inside the camera lens didn't even charge me when they could easily have claimed to have fitted a new camera
R. C.
Really kind and helpful staff. I needed help applying a screen protector onto my s9+ and they did it free of charge! Would recommend 👍
I.
Martin gave me good customer service and I was glad with the results for my fixed phone, will deffo be returning! (:
J. O.
Good welcoming staff but the place is hard to locate if you don’t know Kings Cross very well. A member of staff directed me to the British library- it is nowhere near. The shop is actually part of the shops attached to the Train station. It is outside the taxi rank lane.
The shop mainly deals with phones & tablet but also repairs drones.
S. M.
Great service and friendly and efficient staff.
I would thoroughly recommend this as THE place to get your device repaired and back in use quickly. Thanks for the good work !
W. L.
Ashley sorted the charging port on my phone out very quickly and efficiently. Great service!
F. W.
Problem with my screen quickly and expertly diagnosed by Ashley. Replaced within a few hours, despite heavy foot traffic at the branch. Would highly recommend.
R. K.
Great service, super fast, friendly and fixed my phone like new. Professional and well priced. Thank you!
F.
They have been really helpful to me as my phone had to be reset without a working home button. Great service, kind staff!
J. M.
Great repair ! Martin was extremely helpful and the whole process was very quick. Would recommend
E. P.
Great service, fast and friendly
F. M.
I got blasted away from shop to shop between Chancery Lane and Kings Cross as soon as I mention "Sony Phone". Walked into iSmash Kings Cross and a technician called Yauna (probably butchering the spelling), took it in the middle of his lunch break, said 'no problem' sorted the phone fast
I can't speak to all if the iSmash shops. All I know is, i was in a pinch with my Sony Xperia XA and needed a quick repair and this guy helped me out without blinking. For him I'll give the store ALLLL the stars
S. B.
Martin was so friendly. So professional and quick. Very happy indeed. Can’t recommend enough. Thank you Martin
C. D.
Highly professional service. Easy to book an appointment online, iPhone screen fixed in forty minutes. Highly recommended!
V. H.
Great timeley friendly service. My only comment is that their location should be clearer. They are outside St Pancreas' Eurostar ticket entrance! If this was on the email confirmation it would have been much quicker to find the shop!
K.
Ashley and Mark were fantastic. Expert, fast, efficient and I booked online and got £20 off. Thanks I smash!!!
J.
Got iPhone 6 screen replacement £60. Waited less than 90 mins.
Y. G.
Martin and Tedy were fantastic and fixed my phone in no time. Amazing service and amazing people! Thank you guys!
K. R.
Great customer service, clear communication, really quick repair of my laptop. Just a generally really lovely team!
S. A. S.
Expensive but u get what u pay for. Amazing service, highly experienced staff and a warranty! Thank you so much for fixing my phone!
M. L.
Very thorough. Good service. Did exactly what they said for the price quoted. Phone is still going nicely thanks to these people.
F. M.
Martin at first was a not aware of the issue I brought to him, but, by means of experiments and deductive reasoning, he was able to understand the problem and to instruct me how to fix it, what eventually I did.
N. C.
Sorted my phone, when it wouldn't charge, for much less, and more quickly, than I was expecting. Also charged it for a bit for me and cleaned out the speaker holes. I was expecting to pay quite a bit, but needed my phone working ASAP. I got it done while I waited for less than I expected.
A. K.
Great value and quality - very happy with what feels like a new phone after getting new screen and battery. Lovely staff!
P. H.
Excellent! Repaired my broken screen within 30 mins. Friendly and knowledgeable technicians.
T. C.
Amazing service, great value - life savers when you need battery replacement to be back up and running ASAP! Highly recommend!
Y. T.
Amazing service! Martin and Raj stayed a little later to change my phone battery for me. Would definitely recommend. Thanks guys!
D. E.
Quick repair and friendly staff, iPhone 7 battery was previously faulty and these guys soon sorted it. Would recommend to anyone
M. G.
Super quick battery replacement carried out. Only criticism would be the branch isnt actually on Euston Road. Will defo use them again now i know where they are.
N. L.
Excellent service in store day, very helpful & efficient. Thank you to the team :)
e.
Martin at the St. Pancreas Ismash was really professional and provided exceptional customer service. Will be coming here again
P. M.
They fixed my phone in minutes and didn’t charge me a penny...that’s pretty rare in 2019 - excellent place
J. W.
Went in because I thought the charging port on my iPhone was broken. The staff member cleaned it out and got it working free of charge! Really nice of him.
J.
Excellent service. Walked in and returned within 2 hours to a perfectly repaired phone. Zahra was very friendly
Z. P.
Nice people and well situated, I got a phone screen repair and it was really quick
C. P.
Really great service from the team, and they fixed my phone really quickly! Would definitely recommend.
J. W.
Fantastic repair. Replaced the battery in my phone and I've fallen in love with it again, and ditched the charger. 😆
J. N.
I am still waiting my water damage iphon 5s. They are explained properly.
Hope I can hear from them soon.
T. R.
Martin is incredibly knowledgeable and provides an excellent service. My second visit to this store for exactly that reason
A. S.
Service was great, phone was repaired in a couple of hours!
The only down side was the price.
A. M.
Friendly on arrival. Tested the phone to make sure no flaws. Came back after 30mins and it was all done.
Does what it says on the tin.
C. C.
Really helpful and friendly staff. I guy called Moheen helped me clean my phone and he was excellent!
N. A.
Everything was super quick and efficient! Using this service twice already and very happy with the friendly staff and quality of the service.
P.
Went in to fix charging port. The guy said i might not need to fix it, cleared it out and it worked. No hassle and nice people :)
P. W.
Friendly and helpful staff fixed my phone in under 10 minutes while I waited.
A. D.
Martin provided excellent service and was very kind and courteous.
A. L.
Very welcoming and knowledgable staff. Sorted all the problems with my phone. Great!
M. L.
Really swift and efficient service. Showed me the battery status before and after. Would recommend
I. S.
Quick and high quality service, fixed everything no problem.
Plus loads of things to do around while you wait.
A. K.
Great speedy repair. Highly recommend
J. W.
Martin fixed my phone quickly, the service was great!
k. h.
Not very chatty but fixed my phone proper and very quickly
J. F.
Brilliant service, brilliant staff! Can't recommend highly enough.
l.
The were staff friendly and welcoming. I liked the care and attention given to customers. Thank you.
O. O.
Very good experience.. The phone is like new and the guys were talky professional.. Thanks
B. D.
Martin is a great technician and extremely helpful
P. M.
Just want to thank Ashley for his help. Would recommend
G. C.
Great service and a very quck repare. Definitely recommend.
S. P.
Fantastic staff in a great easy to find location... and they fixed my phone 👏🏼👏🏼👏🏼
R. C.
Expensive, but speedy and professional and sorted my phone no problem.
C. O.
It was cheap quick and the employees were very nice and patient
l.
Great service, extremly helpful staff, good prices.
L. H.
Super fast, helpful staff and reasonably priced.
M. B.
Great, fast service and was not as expensive as I thought it would be
M. P.
Really friendly, helpful staff. Great customer service.
S. C.
Great service and friendly staff. Affordable price as well.
S. C.
Very knowledgeable
A. R.
exemplary service refreshing to know it can be found, well done st pancras, thankyou . allan rayment
L. M.
Amazing service. Quick, helpful and job done. Thank you.
N. G.
Quick and good service! Thanks!
b. s.
Good customer service. Swift repair with guarantee
A.
Thank you for such an excellent service Francesco and colleagues
J. S.
Very good and efficient service. Staff very friendly and helpful.
C. v. B.
Tina is super woman!! Thanks so much !!
S. W.
Excellent service, very quick and great quality.
D. A.
Great service, fixed my screen.
A. M.
Quick, high quality service, competitive pricing
S. H.
Great service - fast, effective and professional
A. R.
They seem competent, but very poor communication
R. K.
Best service..they are so quick and perfect..
R. A.
Lovely staff, very helpful and quick.
C. R.
Excellent. Great service and advice.
A. P.
Good price for replacing battery
P. G.
Great service and friendly staff!
J. I.
Quick and efficient battery replacement
I.
Ultra fast, brilliant team
A. J.
One of the few places in the London area to stock Google Pixel parts! Service was fast and very friendly! Never once made me feel stupid.
H. F.
Excellent service, very professional and clear, all fixed in 1 hr 15 mins. Highly recommend - nice coffee shops in St Pancras while you wait!
L. G.
Fixed the iPhone with no fuss.
A. M.
Excellent and friendly service.
A. T.
Very handy for repairs
E. N.
Do be smashin doe
C. C.
Fast, courteous and professional
A. H.
Amazing experience at iSmash
M. P.
Very helpful and efficient
T. P.
Very helpful and very clever
N. C.
Quick and easy
i. r.
Better service
H. A. R.
Good service
J.
Excellent!
K. D.
So helpful!!!!!!!
M. S.
Lovely team, super quick and went above and beyond! Did a great job, would highly recommend
F. C.
(Translated) After the phone crashes, you don’t have to be afraid of insufficient language skills when you enter the store
The store's very caring service attitude and efficiency
Help us solve the problem and help us solve it for free
People won’t worry even in a foreign country
Thanks store
(Original)
手機當機後,進入店家完全不用怕語言能力不夠
店家很貼心的服務態度及效率
幫我們解決問題也免費幫我們解決
人在異鄉也不會擔心
謝謝店家
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