Reviews of Phonefix. (Cell Phone Store) in London (London).

Phonefix

118 Reviews

105 Comments

Cell phone store

Mobile phone repair shop

Car Accessories Shop

Mobile Phone Accessory Shop

Computer repair service

Electronic parts supplier

131 Balham High Rd, London SW12 9AU

Description

Information of Phonefix, Cell phone store in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Phonefix

Reviews of Phonefix

G. Y.

Zak helped me to look at options for a replacement screen for an iPad Pro. He kindly told me in advance of doing any work that the home button might not recognise fingerprints with the replacement screen. So I decided not to get the replacement and look for an alternative. Zak is honest helpful and I really appreciated that he did not let me go ahead with the screen replacement when it would not have been a perfect outcome for me.

S. j.

Good shop. Knowledgeable and very friendly people.

A. T.

Great service as ever from Zabi

A. B.

Great man at the counter

J. G.

Fixed my phone quickly

z. s.

F. L.

I got my battery replaced in Phonefix last summer and they repaired the charging port too without charge and without me asking them to do so. Zak and Zabi helped me and they were wondeful. Phonefix have done various other repairs for my phones too and have always been speedy, polite, helpful and reasonably priced. They are always lovely to chat to and I never hesitate to bring my custom back to them.

T. C.

Came here not too recently with a completely non functional phone, the guys there were really helpful, honest about what they might or might not be able to do, and let us know exactly what was wrong and what needed repairing, really helpful staff, especially the guy who worked on my phone, Zak. friendly and good service, fast too.

B. M.

Great service, super friendly, cost effective & timely with getting my iPhone screen fixed within one hour. Zac and Yasser super helpful in getting my phone needs covered. They even threw in a free iPhone screen protector! 👍🏼

A. m.

Came here to fix me severely damaged screen. They advised that it would be fixed in 1 hour. There were additional complications with my phone which meant additional repairs were necessary. However, they did not charge me anything extra. Zak provided incredible customer service and is extremely helpful. A credit to the establishment. Customer service 5 Price 5 Speed 5 If you are in any doubt then I would definitely go here.

m. c. j.

Very professional service and also considerate staff. My laptop screen had broken and Zac managed to order me a new one and also reduced the price to what he could. Was very satisfied with the service I received. Will definitely be coming again.

S. M.

These guys offer a fantastic service. I dropped my iPhone yesterday and damaged the screen. It was not just the glass cracked but also three quarters of the actual screen had gone black. I was sure it would have to be replaced and was told my network provider that they couldn’t mend it, but the guys at Phonefix mended it in half an hour with minimal fuss and for less than the price of the excess on my insurance. Strongly recommend.

E. D.

I cannot express how amazing this shop is. Zak and his colleagues worked tirelessly to help fix my phone, despite a number of issues arising along the way. I was given updates throughout the whole process which you rarely get in other repair shops. Their efficiency, customer service and personability is unparalleled. I will be returning for any issue I have for me or my families electronics. I wish I could rate them higher.

M. T.

Excellent service - ask for Zak, he is a genius, friendly and straight talking. Diagnosed the cause of my IPhone’s cracked casing as due to an overcharged, swollen battery . They replaced it within hours and now the phone’s as good as new.

E. B.

Phone screen shattered and microphone were absolutely awful. Was told due to water damage wasn’t fixable, but Zak took the time to fully examine the problem and fixed it for the arranged fee without extras. Fantastic customer service, great guy and I have been a returning customer for years. 👌🏾

D. S.

I genuinely received great service from Zak. He diagnosed the problem with my phone and sorted out a cheap solution to fix it. Really good friendly, honest service.

H. M.

Excellent customer service, technical expertise and easy location from Balham station. My phone would not turn on and they managed to get it working and save all my data and contacts. I am so thankful and highly recommend.

E. B.

Zak sorted me out with a new charging port for my iPhone 6. Also fitter me with a new battery . All for a very fair price . Quick turnaround and solid customer service from Zak. Would recommend 👌

N. Q.

I came in for a screen replacement and was greeted by Naz and Zabi. Both were very friendly, and made good conversation while they performed the repair on the spot. They replaced the screen with a genuine Apple screen, and the next week I had the battery replaced at an Apple store with no problem. Excellent friendly service, I recommend them to everyone.

s. R.

Went in there today at 3.45pm with the hope of getting my iphone 6s repaired as it had been completely smashed and I suspected also internally damaged. Zak was an absolute champ and was so friendly and made me, my mum and my partner laugh even through the stress & hot weather. Phone was fixed by 5pm and the case and screen protector he gave me are also really good. Thankyou so much Zak! x

T. B.

Zak at PhoneFix Balham explained the situation with my damaged charger socket and how much each option would costs depending on what the technician found. Really clear explanation and the repair came in very cheap too. Got my phone fixed, new charger cable (it was the charger plug that had mucked up the socket) and case for under £50. Courteous and knowledgeable service. Thanks Zak.

A.

Dropped my phone and cracked the screen, Zabi fixed it for me in an hour and put a new screen protector on without bubbles, which was a valued bonus! And on a Friday night too I picked up before 8 so wasn’t without phone for the weekend! Highly recommend, esp as the last time I dropped it another place in Balham took all day to fix!!

R. R.

Amazing customer service from Zak. Fixed my iphone7 within an hour for £80, and gave me a little discount for a new screen protector and case. Very pleased!!!

K. O.

Fantastic service, friendly staff and the phone was ready within two hours. Zak and Khan were professional and smooth with the job they completed. Also... bangin soundtrack in the shop 👌🏻 Highly recommend

D. H.

Iv been in the uk for two weeks now and my phone screen cracked and charging port was dodgy. Found phonefix in Balham and the staff there Zak and Zab helped me out. Very friendly staff with great customer service. They had it fixed really fast at a really good price. Highly recommend

H. G.

My phone was repaired within an hour without any problems. Great customer service from both Zak and Zab. I would definitely recommend!

j. g.

Great service! mentioned to the staff member Nasz that had an important work call scheduled and he had it fixed in 30 minutes :). he was also very attentive generally with explaining warranty etc & will definitely use again when i break my next screen.

J. I.

Really pleased I chose Phone Fix in Balham to replace my iPhone screen. A little more expensive than other places I had asked but there was a complete guarantee I would be happy with the functionality of my phone after the repair. I paid at the end after checking it was all good. Worked like a brand new phone. They put a new glass screen cover on for free, and chucked in 2 SIM cards for £1 so I could compare plans. All the guys are really nice, and Zak who served me was super helpful. Great to know there’s a trustworthy business out there with great customer service! Good luck with the store, any more phone issues and I’ll be back!

L.

Lovely staff. Zak, Zab and Sayed have been very helpful and know perfectly how to do their job. The quantity of covers for phones is amazing and the quality is very high. Totally recommended, also they're very good people

C. C.

Zak , Zab , yousif were absolutely amazing and fixed my dads phone within half an hour! Great prices. 10/10 service. Would definitely recommend.

S. S.

Great service.Changed mine and my husband’s iPhone screens for a good quality ones. Quick and quality. Zak is very polite and helpful.

R. W.

Great place for screen repairs. Very quick and done onsite. Open Mon-Sat 10am to 8pm and Sunday 10am to 7pm. Update 2019. Returned for another cracked screen and was again very impressed with the service and results. Zak explained the process and materials they would be using and why they used only top quality screens.

R. M.

Very Honest from both Zak and Han. Sold me a good quality medium duty phone case. Would recommend!!

J. W.

I got my iPhone 5s repaired here by Zabi today, in 30 mins. Great value, efficient and friendly service. I took it to Apple in Regents Street and Covent Garden this week and had to suffer the arrogant A%$£(es that work there. One of whom took my phone away for 5 mins, brought it back and said it was IRREPERABLE, and that my ONLY options were a like for like replacement for £250 or a new iPhone 7 for equivalent of £808 with interest fee. Not a lie or a joke.

H. K.

Excellent Service, Work Environment is Professional, these guys know what they are doing. The first time I came to this shop they gave me real good service. I never thought I could use apple products, until theses guys showed me how to. Now I buy all my Apple products from these guys. Especially Ibi, love that guy. Always helpful and active. Must come visit this shop. They keep it nice, clean and tidy.

s. h.

zak - what an excellent staff. Both friendly and hard working to say the least. Has managed to fix my phone which had severe problems , ones which i thought weren't fixable, and returned it to me good as new.

M. H.

Zak gave great, straight forward advice with an extremely quick repair at a decent price. Would definitely recommend Phone-Fix. Thank you!!

G. K.

Great service, Zak fixed my phone in few hours. Staff is really helpful and friendly. Highly recommended!!

R. D.

Zak saved me the cost of a new iPhone with his speedy replacement of my Home button. Highly recommended.

M. T.

Can’t recommend them highly enough. 16:45 had a smashed screen on an iPhone 6S. Rang these guys, booked a visit, dropped the phone in at 17:10 and by 18:00 had a brand new screen. Really good service and nice, polite chaps.

S. W.

Nasz very kindly replaced my bad quality screen that was malfunctioning with keys not working properly and with odd blue tinge, for a exceptional quality replacement and threw in a complimentary glass protector. My phone looks good as new and all the keys now work as like they should. Many thanks Nasz.

T. P.

My whole family comes to phone fix and no were else due to its amazing prices for superb quality and done in a matter of hours (depending on what is needed fixed). My family bring all our broken electronic here as it is very reliable place to go. We also come here because of the awesome costumer survice especially from Zak.

S. H.

Always grateful for the short wait time, great quality and fantastic customer service. Zak is always on call to fix phones and computers aswell as great technician Yaseen. Highly recommend!

S. P.

They team at Phoenix were great today and went out of the way to fix my phone.. Zak in particular couldn't be more helpful

G. N.

GREAT SERVICE. Zak Fixed my iphone screen 3 times there and he always did a great job. Great value as well

D. H.

I've been in here a couple of times and it's a hidden gem. One of those places worth travelling to if something happens to your phone. Very professional and honest service and I was shocked at how quickly everything was repaired! Very much recommend this place!

A. S.

Excellent service. Zabi is very talented and In-depth knowledge of different models of cell phones both old and new. I would definitely recommend to my friends and family. Keep it up.

H. A.

Excellent service from Nas! He fixed my screen really quickly and him and Zabi were so helpful. The screens bright and good quality - much better than other places I have been! Thanks so much

r.

Phonefix have proven to be great vfm! Zaki provides excellent customer care. This has become my 'go-to' for mobile phone repairs and services.

P. B.

Zaki was the person who helped me- my iPhone 4s is quite old and it wouldn't charge so I took it to get it fixed and the problem was the battery in the phone. I left it with him for 3-4 days and the returned to check it was now working. He managed to replace the battery but told me that there is fault with the phone so advised me to buy a new one. The phone is still working well though like how it was before. Their service was very good and he explained everything very well. Thanks

A. B.

Amazing customer service. Guys fixed my screen in 20 mins and even charged my phone to 100%. Zab and Zak thanks for the service provided .

A. H.

Just had my phone screen fixed by Zak in under an hour for a really cheap charge. Very happy with the service they provided :)

C. R.

Zabi is brilliant. Unfortunately .... we are pretty regular visitors to the shop, but every time he mananges to sort our devices out quickly and at an excellent price. Can not recommend highly enough.

G. C.

iPhone 6 Plus screen and battery replaced at very affordable price by Zak. Very happy with result!

J. H.

Fantastic service from Zak! Phone is as good as new and they even threw in a brand new case. Highly recommend A+

G. E.

Amazing speedy service from Zak and Youseff Fixed my screen and helped me with another problem, friendly, approachable, helpful advice. Couldn’t recommend them enough! Also apologies for late review guys! I’m sorry! Thank you again!

A. B.

Amazing service and quality phone screen!! I had a horrible experience in Tooting, where they replaced my screen but was awful quality. I came into phone fix balham and they replaced it with a high quality screen. They were extremely helpful and accommodating! Would recommend 10/10

J. J.

Got my iPhone 6 battery replaced and the screen of my iPad fixed in the same day and for very cheap! Everyone working was very lovely and kind.

A. C.

Zak did an excellent job repairing my iphone screen and providing a replacement battery, all done in 2 hours

K. G.

Good service instore, just don't try to reach them on the phone, called 4 times before I got through and when I did I was greeted by a 'who is this?' as opposed to the 'Hello Phone Fix, how may I help you?'. Bit of customer service training wouldn't hurt.

A. H.

These guys replaced the broken screen on my Samsung Galaxy S6 very quickly for a reasonable price. Also, as they couldn't source the right colour bezel, they let me buy and supply my own replacement screen. I'm very pleased with their quality of service. Edit: I broke my screen again and had the same positive experience with Phonefix. Two thumbs up.

A. B.

My girlfriend dropped her phone and panicked as half the screen stopped working and she couldn't log back in. This place came up on Google and it was really nearby. They'd fixed it within half an hour and gave her a free case because hers was useless! Highly recommend

Y. C.

Highly recommended for any phone repairs or technical difficulties Amazing service & even better customer hospitality Make sure to speak to a collegue named "Zak" He'll be sure to sort out any of your queries. 5 star ratings!!!

M. T.

Zak knows how to run a proper business. He was quick, friendly and fixed phone at a very reasonable price.

H. T.

Good customer service and amazing guys, really friendly. Will be coming here again. If you go to the phone shop make sure to see Zak

Y. Y.

Screen's fixed, looks brand new, good service, a bit pricy but worth it. It only took an hour to fix, thanks Zak for the free screen protector :)

E. S.

Zak was brilliant!helped me with a friends old phone,got it working etc,nothing was too much trouble!would highly recommended!

J. T.

Excellent service. Especially Zac who was very helpful. Fixed my phone screen very quickly. Would definitely recommend.

T. O.

My phone was badly damaged after falling in water. I didn't really have much hope for it but Zak managed to fix it and it's working as well as ever. Thank you very much.

D.

Amazing help from Zak Thanks for the great service and quality. Definitely recommend and will go back for any other phone issues.

W. G. D.

Amazing service, Niasz and his colleague were 10/10 staff and not only provided professional technical advice when replacing my screen, they also provided it at cheaper prices than iSmash!

D. T.

Have used this place many times over the years and the staff have always been super helpful and friendly. I recently took my watch in to have links removed and Zak did a great job. I asked for to many links to be removed so popped in next day to have one put back, when offering to pay for my error Zak refused payment.!! Great customer service.

M. A.

Amazing store! Quality service, very friendly, very polite the best place to go to repair phones, watches, ipads Shout out to zak! Wonderful customer service Happy customer :)

B. M.

Zabi was brilliant. Incredibly helpful and knowledgeable. So much better than dealing with the corporate hell of O2. Someone local who is helpful, friendly and efficient. Ben

S. P.

Xabi was extremely helpful. Fixed my screen and battery and gave me a discount. Would definitely recommend

Z. L.

Excellent service, fixed my screen,battery and charger in under hour. Excellent service from Zak.

K. P.

I can't recommend these guys highly enough. Excellent quality phone screen repair in under an hour. Very professional.

D. S.

From Australia. I purchased products from Zac at Balham. The guy is a machine. Efficient, knowledgeable and friendly. Great service

B. B.

Thanks to Zak and Zab who fixed the screen on my phone for a good price within an hour.

f. l.

Very competent and friendly service. They replaced my screen and my camera in under an hour and to a very good price!

Y. Y.

I’ve had a an amazing experience with Zak, he was really helpful and managed to fix my problems

S. A.

Amazing quick service. Good price for replacing screen and added on accessories at a discount. Very friendly and helpful.

H. R.

Really excellent service and friendly staff who go the extra mile for you! They don't just fix phones - they change watch batteries etc. They also provide warranties for their work. Zak has also just had a problematic radio controlled watch fixed for me. I'm more than happy to highly recommend them!!

U. B.

My phone looks perfect now, really quick and so friendly! Zak, Zab and Yousif were great

A. M.

Hi, is there a contact I can reach out to whilst this is closed during the lockdown, as you still have my mobile which is being repaired? i'm after an update on this please so any contacts available to get in touch?

l. e.

Excellent service took in yesterday to repair my mum smashed i phone and good price and quick repair , would recommend

J. B.

Brilliant service, really quick. Fixed my phone and gave me a camera for free. Recommend very highly!

I. A.

Highly good service. Naz completed the job professionally at a very reasonable price. Definitely recommended!!!*****

D. K.

good

E. C.

Really great service- fast turn around, reasonable pricing and very friendly, helpful team (Zak especially). Would recommend!

E. O.

Zak was the person who helped me- very quick, efficient and friendly service!

H. C.

Thank you Zac at phone fix Balham for prompt service - fixing 2 phones quickly!

D. M.

Zaki was the best. Done everything in under an hour. Highly recommended

P. T.

Screen fix - Great service from Zabi who was very friendly and efficient at the front counter, Zak who fixed my phone did so in under an hour, the phone works great and the price was very reasonable. I went on a Saturday and the place was packed - sign of a good business, but they still managed to get my phone back to me in under an hour.

D. R.

Very fast repair / Very friendly & helpful / Zabi is a genius!

J. F.

Great service from Zack, would highly recommend

D. L.

Thank you so much for fixing my screen because I had to go to the airport a few hours later

S. D.

Amazing. Phone was a right off-smashed to pieces and they brought it back to life. V. Happy.

K. C.

Outstanding service,prompt and informative.Would highly recommended!!Thank you Zak and Zab!!!!

M. M.

Fixed my phone quick, cheap and even got a free screen protector

T. K.

Quick, easy and all round good service. Polite staff too

J. L.

Very friendly customer service and not too expensive.

K. C.

Great service and great price. Strongly recommend

G. H.

Excellent service in an hour, Zak was awesome

A. Y.

Zak is brilliant. Amazing customer service. Excellent service. I took my phone to replace the battery and it was done within 1 hour. They are very friendly, very polite staff. Best place to go to fix your technology devices

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