Reviews of Apple Manchester Arndale. (Computer Store) in Manchester (Greater Manchester).

Apple Manchester Arndale

0 Reviews

254 Comments

Computer store

Electronics store

New Cannon Street Mall, Manchester M4 3AJ, United Kingdom

Description

Information of Apple Manchester Arndale, Computer store in Manchester (Greater Manchester)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

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Open hours of Apple Manchester Arndale

Popular times

Sunday

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Saturday

Reviews of Apple Manchester Arndale

N. M.

My boyfriend and I were served by Harley (Pretty sure that's his name! Tall with transparent glasses :)) today and we were blown away with how friendly he was!! We came in looking for an apple watch and the customer service provided was just amazing! It was clear he knew a lot about the products and was just overall a lovely guy to chat to :) we never felt pressured to rush either, so this was really nice.

I.

Mama has been a great help today! I was worried on how long I will take to receive my airpods but she explained the processing period and I felt comfortable with the waiting period. 5 stars!

t. o.

Was given a full tour of the premises by a very nice member of staff .no heavy sales just a lovely visit of what apple offer .would recommend all day long

f. h.

Location good,car parking expensive. Staff friendly and supportive. Lots of shops only down side, expected some live entertainment for kids, like clowns and live music, to enhance the atmosphere.

J. J.

5* Service from Chris on Thursday 4th Nov. I was booked in the Genius Bar at 9, and Chris discussed my issue with my Macbook Pro - offered to perform a quick clean to see if that resolved the issue, which it unfortunately didn't - had to be sent off for a replacement part, Chris explained the possible timeframes to expect, and was friendly throughout. Originally advised 10-14 days but it has just arrived, so 8 days in total. Great service and highly recommend, and huge thanks to Chris!

E. P.

5 stars for this!!! I just want to say a huge thank you to Fabio or whatever his name is because he made me feel welcome and he has helped me resolve an issue in regards to an iPad that was bent out of shape to get a replacement honestly I can’t thank him enough he was such a gentleman and I would also like to thank the woman at the entrance for letting me in as I was running a little bit late I must say this is one of the most successful days I’ve ever had THANK YOU and god bless you all!!!

P. D.

Seamless repair on my airpods today.. Inky Dan sorted me out and what a guy this kid is, talked about my potential options once the diagnostics had come back and various other unrelated stuff... Dead friendly, which I thought was really good. I felt like I was talking to a mate and not some corporate nodding Churchill dog. Great work today Apple.. Kudos to you Dan.

O. A.

Very friendly and knowledgeable staff. Extremely busy place to visit. I went for a battery replacement for my iPhone. My phone was scanned to check whether the battery was the problem or something else. Battery fault was detected and a replacement was done. A payment of £25 was made. One caveat, please don’t go for repairs without an appointment.

r. r.

Phoned to shop about internet problems been sort out immediately even don't know much about tablets great team patient and very kind thank you all for your support

R. Y.

Quick and easy experience. Guy on the door was lovely and informative. Waiting about five minutes and issue was sorted quickly with Oliver. I stupidly left my sim in an old iPad and they brought it to my house for me when notified. Would go again.

P. I. P.

Friendly employees,collections of IPhone pro max 12 series awesome.

S. K.

Boss service. Brought my son's iPad here to get repaired and the usual occurrence of "we'll need it for ages" was taken but a lady called Nazrah? (I'm sorry if I spelt it wrong) was brilliant and sorted things out so that everything was dealt with quickly and smoothly. Lovely lady.

H. B.

I don't use any Apple Products, but I have to admit the store and service are second to none. They do a great job.

A. A.

The staff are very nice and helpful. But be careful you have to book an appointment in advance if you want to buy or fix anything.

C. C. &. C. (. C. &. C.

Tidy neat appearance, staff very help. On the day we visited it was really crowded, but people didn't seem to be shopping, just hanging about 🤷‍♀️

A. B.

The Arndale Centre has everything you need from Food & Drink to clothes. Something for Everyone.

D. W.

Staff are very friendly and are knowledgeable in terms of technology, could stay for a few hours to sort out the phone and still feel welcomed. 👍

K.

I went in for an appointment today to fix my i phone microphone and the employee Shane who helped me was very friendly and professional. He helped fix the problem swiftly and the whole experience was great!

L.

A Pakistani Person deal with me while purchasing an iPhone 12, he was amazing! Great experience, thank you!

A. H.

An amazing experience every time! Apple is definitely one of the companies that focus on great customers service… Thanks so much to Steve who helped me with my shopping! Keep up the good work!

J. S.

I could not fault Jeni who had serviced us when visiting the store. She was so kind, welcoming and patient and made the experience 10/10. Thank you so much

U. F.

I like this apple store. Beautiful and clean. It it's mostly crowded.

D. R.

Visited the store today, which was a little confusing at first because I wanted to see my product before purchasing and I didn’t realise I needed an appointment. They went out of their way to help and Harley agreed to serve me. He was extremely helpful, friendly, taking time to explain thoroughly and though my purchase wasn’t high in Apple terms, he made my custom feel of value. Definitely a safe space; temperature checked on entry, hand get put on your hand and plenty of space around you.

T. K.

Love this shop helped me with my i phone 12 got disabled I had problems with with u locking it they help me on the computer and set it back up for me bless them thank you so much I love the shop help me not much of no time amazing shop I have Apple iPhone 11 iPhone 12 I have Apple Watch I have earbuds I have all the Apple family Matt has my have to invest in Apple Mac now since you can’t use other devices to in disable phone. I had tired everything so they helped me thanks you x 😎

C. W.

Great big exercise today. Thank god no bad weather. 🙏

A. d.

Provide your needs as soon as possible Excellent work Tim

S. 1.

Helpful staff that are readily available to offer their assistance to your query and will continue to help until you are satisfied

P. D.

Got my Mac Pro 14" from here. Got the help from Jack and he was very helpful. Thank you, Jack.

J. P.

Excellent staff and service. Very professional and reliable.

C. W.

It's an average big city centre shopping arcade. Got all the same stuff all the other ones do.

M. G.

Imagine being in the year 3000 and not having the need of a checkout. But apart from that classical 1984 orwellian apple store.

J. P.

Helpful staff and great service Thanks again Chris ...

A. K.

Want to give a massive shout out to Aqib for his service today- so friendly and very helpful too!

T. O.

Busy place but they're over staffed when not required and under staffed when required !!!

S.

They try to rush you to buy product from them, at the end the security guard try to shame on people for stay in the store for too long nice team work , if you not buying anything get the hell out, sorry didn’t know we are not welcome, don’t worry you are doing great apple store in Manchester andale , just one or two customers walk away so what, is no big deal, you still have lots of supporters right?

g. d.

Book before you go, great service, got a decent discount.. Very happy

A. V.

IS IPHONE 13 PRO MAX 128GB IN BLUE COLOR AVAILABLE

S. &. C.

Lots of availability great customer service throughout the shop

T. R.

Exactly what you expect an apple shop to be

A. K.

Got a very good deal today. Got my iphone SE for under £20.00 a month fully insured. Very helpful staff he is from Venezuela and had good knowledge what he is doing. Many thanks

D. P.

I made a booking for a passcode reset at 4.30pm and it was super busy and got delayed 30 min,, probably because it was a Saturday. Other than that, the service provided was excellent and the guy that attended me was super friendly. We were having really interesting conversations, while the phone was resetting. Worth going!

A. M.

For my first visit into the store, I will be revisiting again. The staff are very friendly and will go out of their way to accommodate your every need. They will check all deals and make your visit special. The shop is well laid out and easy to walk around. A shop for all your Apple products and services.

D. S. M.

Very busy centre, adequate staff to attend to your issue. The staff are nice & willing to assist. Issues are treated very fast. Enough sitting place to wait while your issue is being sorted out. You can make use of wifi while you wait patiently for your request. It is equally a nice place to take your kids to. There is a section for kids to play.

M.

Absolutely amazing experience. Everyone is greeted upon arrival. Zoe helped me with my phone and she is seriously fantastic at her job. So genuine and knowledgable. Stephen handed me back my phone after it was repaired and he was also very professional. Even security is friendly, which is rare. Wish I had more to go there more often. 😊 Keep this up Apple Store Manchester!

A. M.

Very busy, but great service

N. A.

Lovely and very welcoming staff

A. A.

Walked in first thing this morning (Monday) and was served immediately. Had issue with my Mac. Was helped by Malcolm, excellent customer service. Juggled two customers well. Didn't get outcome I wanted but he explained everything thoroughly and was all-round friendly to chat to. Experience matched what I expected from big brand like Apple. 👍 EDIT: Got it back this afternoon, only a few hours later!

S. F.

Went for an appointment for my macbook. Staff was super friendly. At first I thought they were trying too hard but at the end of the day had a really pleasant experience. Staff tries to make conversation and try to genuinely care. Top notch service from Apple.

I. B.

Very impressed with the service here. Was seen very quickly, and kept posted with what was happening regarding the repair of a computer I had dropped off. Staff seemed much more friendly than other Apple Stores I have visited. Given the choice, I would go there again in preference to a slightly nearer store.

R. L. T. S. R. L.

I had the joy of meeting a lovely lady called Maisie at your store. She was just fantastic with her professionalism and customer service. She is what typifies how staff should be. She is a credit to your store. Thank you Maisie. We will be back again

T. A. R.

Apple store, use this shop a lot, great technical people in here, what they don’t know about Apple products in here is not worth knowing. Plenty of people work there so no need to queue to get some help. Lots of the latest Apple products to buy or just have a look at while you make your mind up how much you are going to spend in here. Very easy to overspend your budget in this store.

H. B.

Fantastic customer service. Recently took my phone in for a new battery and sleep button… the staff were super friendly and efficient. The only thing I don't like is not really knowing who to speak to when you're checking in to the Genius appointments. Was sent to a couple of people. Other than that though, phone is now fixed and I'm a happy girl. Thanks guys!

S. M.

I picked today my AirPods Pro and been served by Martin Roberts what an absolute gents He was super polite and friendly . I love going there just to get his warm welcome greets Thank u so much Martin for the great experience😊 Thx Apple

L. M. (. F.

It's a nice place to socialise and have fun. All the latest apple tech is there to purchase and try out. The staff are all friendly and there are many apple sessions available to boost your tech skills in regards to using apple products, there are even creative sessions to show you how to utilise apple products for your creative needs.

J. C.

This shop is by appointment only, the staff are super knowledgeable and all round great experience.

b. c.

Very slick click and collect service. In and out in a few minutes for my selected time slot. Covid has made the store a bit less interactive than it used to be but understandable.

K. B.

We visited this morning as my son's iPhone was not working. We were seen straight away and I was impressed by the quick service available. The issue needed looking into further so we waited for a genius. Whilst we did, I couldn't help but watch a member of staff attending to an elderly gent who was clearly experiencing some issues with his phone. There are many people who should take a leaf out of his book. Never once watching him did he look as though the customer was a burden. He must have been with him 45 minutes, patiently talking him through processes etc in order for him to get up and running. He was pleasant, friendly, helpful and more importantly patient. It's so important to realise that not everyone has the same technical abilities and speed in which to action things. I believe his name was Maxwell. Maxwell, I commend you as you probably made a huge difference to that guys life today. People are very quick to complain but not so much to praise. I mentioned to a manager, I hope it's been recognised. Sadly our sons iPhone has has better days!

S. B.

Very impressed with this store! There was an efficient system for separating purchasers from those with technical problems, and every member of staff I encountered was friendly and helpful. They were really busy today, but my battery problems were sorted out and I had a working phone again within two hours. Well done, Apple Arndale Centre!

J. C.

The staff are friendly and knowledgable about the service and product. The product is way overpriced, and hyped. I own an iMac myself and there have been times thus far that I wanted to get the computer and throw it out of the window- I could have paid half the price for new computer and not felt that way. The interior of the shop itself has not changed since it first opened- it could do with a refit or a refurb, and customers should not be encouraged to loiter. It makes no sense to have a store full of people who are clearly not in there to buy an accessory or a computer???? WHY!?

P. M.

Quick and efficient laptop repair. Great team.

J. S.

Very helpful staff, did have a long wait but it was on the same day as the iPhone 8 launched which is understandable. Me and my daughter have been on a course since and really enjoyed our experience. Would definitely recommend.

C. V.

I don't own apple products, I went with my friend. The staff had been informative, pleasant and open regarding products. Customer service was excellent and helpful. I was massively impressed.

G. M.

Had an issue with my iphone 6 Plus, i was late by 15 minutes for appointment due to parking but the guy who checked me in was very polite and welcoming and said u r fine. I was seen promtly by Andrea who listened to my concerns thoroughly. He suggested some solutions which i was not happy with, he then went in and spoke to engineer and got to bottom of the problem and offered a more reasonable solution i was happy with. I would say apple customer service is fantastic. I must also say that their appointment system is one of the best where u can rearrange without any hassle

G. H.

We went into the store to see if an item was available. There were lots of customers and loads of staff members eager to help. The item was not on the shelf so they got it sent down from above, which is where it took the time but the staff member was polite and carried on talking with us. The transaction was painless and easy with an emailed receipt and we were on our way with no fuss at all. Got home and the item will not work with older versions of Mac OS.... DOH...

e. w.

What an excellent example of good customer service. I recently went into the store with a broken laptop screen (through no fault of my own may I add, the experience may have been slightly different otherwise I cannot be sure) and the staff were extremely helpful. my laptop was sent away to be fixed that same day and was returned 2 days later fully working good as new. Very grateful for their help and once again amazing customer service.

H. O. f.

Great customer service, Pablo was extremely helpful and was like a breath of fresh air, will definitely be returning. Highly recommended!!!!

M. J.

Great place. Typical apple store set-up but the staff were very friendly and helpful and they knew their products. There were the little classes going on while we were there and we watched the instructor help the shoppers with great skill.

D. B.

I always feel lost entering an Apple store. Great for browsing goods, but hopeless if you have a query. I went in by appointment to have my phone battery changed, but it took 5 min to find someone to help. They all look important with iPads, even a bit intimidating. Stood in a queue to discover I had to talk to a person with a red iPad. This after I had great difficulty and multiple phone calls to get an appointment. Saw a young salesman while waiting and had some very honest advice whether I should buy a new phone

T. H.

I had booked an appointment with one of the Apple Geniuses. I have had a problem with the battery within my old iPhone. I arrived 5 minutes prior to the arranged time and was seen promptly by a helpful young guy called Jonny. He undertook several diagnostic tests via his iPad. A lot of results I was already aware of as I have worked in IT and am a retired pro photographer so I know my batteries. Conclusion: I needed a new battery fitted under the current Apple scheme. None in stock but he ordered one without me paying in advance. So a painless but relaxed professional experience.

g. k.

Can’t rate Apple less than 5 but this time around can’t help as I waited quite a while before someone could come around help me ... although there were many Apple experts whiling away time. I understand everyone has their own place & role in the store but..... 😐

F.

It's fine. Same as every other apple store you've visited in the past 10 years of your life. The staff are a little bit on the annoying side. Asked somebody about the Apple watch, didn't even attempt an answer and was asked to wait by the watches for another staff member to meet me there in 5 minutes. Once I'd decided on the watch, I moved on to headphones, apparently £100 is entry level for headphones. This from the people that routinely shipped headphones worth less than £1 with their iPods. Love the product designs. Pretty much everything else is just irritating.

A. C.

Had a problem with toilets 🚻not being open until about 11am upstairs, they need to address that.and put more chairs about for people to sit,its a struggle when you have a disability or the elderly

G. R.

From being greeted at the door to being able to see a technician without an appointment everything was excellent. Happy polite staff, very friendly and helpful. Great atmosphere in store. Problem with my phone was dealt with and sorted quickly. Considering how busy it was I was very pleased that they could 'fit me in'. Thankyou :)

L. D.

Nick the Technician was absolutely lovely. Very talkative and friendly, felt like I’ve known him for a lifetime 😂. 10/10 customer service. And thank you for helping me Salvage my phone ☺️

k.

It was nice, i tested the ipad pro both big and small and i liked that i could see how they work and all. was able do draw for an hour so im glad they allowed that. Edit after a year: i got an ipad eventually, its good for drawing, but you cant connect and transfer files from your computer to your ipad. unfortunately apple is horrible with documents, files, images, music and video transfers from a device to another which isnt an iphone or ipad, keep that in mind when ordering apple products. they dont easily allow you to make their devices your own. which is horrible user experience. everything is proprietary. you'll end up spending much more money than your initial apple purchase.

J. O.

I brought my Macbook in for a free screen replacement repair (the anti-reflective coating issue, also known as "the staingate"). My Macbook was inspected within 5 minutes by a very nice Genius bar employee. They gave me a 7-10 day turnaround time but my computer was ready for collection at 2pm the next day. Friendly atmosphere, knowledgeable employees and excellent customer service. Keep up the good work.

A. A. F. A.

Hello . The iPhone, iPad and the watch were stolen from the bag while I was traveling by plane. I do not have the serial number or invoice. The only proof of my purchase of the equipment is the MasterCard bank card with the registration of the passport. How to disable devices.

E. F.

I haven't had to experience any Apple servicing or Genius appointments personally, so as far as the shopping experience goes - this store has the usual good selection of accessories on show as well as core Apple products. Often very busy unless you visit earlier in the day, but staff seem to cope well with the workload and it doesn't actually take too long to speak to somebody, who most of the time is friendly and keen to help out.

P. S.

Took my 6s in for a repair today and had excellent service from Laura. Lost a star because: 1. It is virtually impossible to book an appointment in advance. 2. They couldn't repair the phone so sold me a new one instead.

M. M.

The staff here are lovely! I come regularly to buy accessories/chat with a genius/specialist. The #todayatapple events are always really interesting, and it's obvious the staff love hosting them and are good at what they do.

T. B.

Have been in here a few times recently with faulty phones – ok the product may be falling short of 5 stars but the service isn't. The guys on the genius bar have always been very friendly and helpful. I've actually found a little tip is to book the last slot of the day. That way they shoot through the phone checking as quick as they can as their shift is nearly up. I've gotten away with a few more bumps and scratches than I should have been allowed. Booking in an appointment is very easy and can be done from your phone (if it's working that is). I'm always surprised how many people turn up while your there thinking they can walk straight in and get their phone fixed. All in all a great service.

A. A.

One of the best branchs in uk very friendly and helpful staff

s. g.

Picked up new phone today. Staff very helpful and assisted well. Social distancing and sanitizing well managed in this store.

M.

I’ve always been looked after when I need something. Great people there who are always willing to help. However, waiting time, even if you have an appointment, can be quite long. The store is also very crowded.

K. P.

Big and busy apple store however staff are friendly and will always be happy to help and approach you if you look puzzled. Plenty of apple tech available on display to test out so you'll never have to wait to use anything

M. L.

Really like the staff at Apple and this store, but fallen out of love with apple in recent years. Everything in the Applestore is also very expensive. Great if you're an Apple devotee but I think there's a lot of other great options out there. Can't fault layout, service and friendliness though

0. M.

First time I've ordered from the app and collected from store and will be doing again in the future. Went in, the assistant scanned my QR code and I swear the girl who brought my item out was on rollerskates, must've been about 2 mins at the most, and the store assistant was very helpful. Can't understand people saying they get bad customer service, this place is awesome.

M. J.

My husband, Tony, and myself visited the store on Thursday, 13 March The member of staff who dealt with the queries I had about my iPhone was Jasmine. She was warm, friendly and extremely helpful, making the whole experience memorable. I would not hesitate to recommend this store and, in particular, Jasmine to everyone. Thank you. Maureen

G. S.

This store is great loads of staff members to help you out with everything you need. I was looking for a new phone and the help I received was fantastic. I would recommend popping in and checking out what they have in-store.

G. L.

Tom M. is *the* point guard to go to when having laptop problems. He was able to get my laptop to boot and get it further than anyone else. Overall, the service is fast paced and the staff polite and know their stuff.

j. h.

Never been in Apple before but was attended to immediately I entered. Guy went and got my ordered product and helped my daughter set it up before we left. Excellent customer service.

L. R. D. 1. d. c. t.

Well if you pass gate investigation it alright

T. A.

So relatively speaking, all Apple Stores are in a different league to your average PC World or Phones4U, so expectations are always higher. That's why I was disappointed with my visit to this store today. Of the two Apple TVs that were on display, which is what I'd gone in to check out, one was completely switched off and the other was stuck on the demo. I asked two staff members if I could have a play around with one, the first begrudgingly said she'd find someone to help but didn't, the second was very polite but didn't have a clue and quickly gave up (she suspected someone had spilt a drink over them). In the past, Apple Stores were a joy to visit. The sales staff prided themselves on their knowledge, politeness and customer service. During today's visit I saw a staff members dressed in a North Face jumper and pair of Jack Wills sweat shorts - very poor.

M. H.

Best shop for Apple lovers.

T. S.

Big store in the city centre. Usually super busy.

F. H.

I have had a 2 apple products repaired at this shop. Some more successful than others. When i was replacing my iPhone, they had no problem with. When it came to my iPad however, they would not repair it. Overall ok customer support

D. A.

Great store experience. Lots of friendly and knowledgeable staff on hand, no having to queue at tills (staff have hand held card machines), in-store training on products and workshops available on a complimentary basis. A joy to shop here.

Z. S.

As usual from the design to the service in the store, I was very impressed by the apple style. Originally an Android fan, when passing through Brent Cross and seeing the sleek designs, it was hard to resist buy an iPad Mini! Well done Apple.

R. Z.

Good and helpful staff.

K. W.

We had the pleasure of being served by Declan In the Manchester store on a very busy Saturday, We are not quite silver surfers yet but very nearly and are defiantly not techies. We Had just upgraded our phones and my husband and I found ourselfs at a loss to get into them and unfortunately O2 were not able to help us. So along came Declan who helped us and stayed very patient with us and after all of his help we felt so much more confident, I came away inspired to learn more about the Apple company and there products. I cannot recommend Declan enough he was so polite helpful and knowledgeable about the products and the company. I shall be returning to Apple store in the near future for any of my technology needs Many Thanks

M. C.

Amazing place check it out 🤪🤪💋👍😎🌎🌒🌸💖🇬🇧😁🤠🤠

S. A.

My husband was upgrading his iPhone today and was helped by Kat and she could not have been more helpful. She was so polite and explained everything fully and with a good sense of humour.

A. W.

Excellent service today from Josh and Caine. So helpful and knowledgeable, made purchasing so easy. Nothing was too much trouble for theses guys. Was a pleasure to purchase from this store thanks to the excellent staff. Highly recommended.

T. M.

Not been a fan of apple, but the shop has definitely something good to offer

N. K.

I've been to the Apple Store in the Arndale Centre many times to purchase products. The staff are always helpful & will walk you through products discussing which would best suit your needs. My first purchase was a late 2009 Mac Mini & seeing I was just switching to OS X from Windows, I had quite a few questions which the staff member was very knowledgeable about. Since then I have returned for various different products including a new Mac when I upgraded, new iPhone when I upgrade & an iPad Mini. One of my most recent visits was when my current Mac Mini crashed during an upgrade to macOS Sierra. I panicked when it happened & could not resolve the issue myself, so I booked an appointment with a member of the Genius Bar, who offered to restart the upgrade or wipe the HHD & do a fresh install. I chose a fresh install & my Mac Mini now runs as fast as it did when I first inboxed it. Overall great store!

m. y.

Fabulous experience. On Thursday 11 February I took my ancient pay as you go phone in to have my contacts transferred to a new iphone6s. I bought the iphone the day before and as it is my first one did not realise you could just transfer the contacts. The first member of staff I met was charming but said he coukdn't do it but would find me someone and got me to sit near Paola who was busy with a customer but was equally charming and said she would do it when she had finished. The next member of staff, who I think may have been a manager, said he would try but then thought he didn't have the correct cable. He got me Jay Fisher, who never stopped smiling, was really excited because he had never seen such an old phone and he transferred contacts and photos for me. It took a few minutes but he was chatty and friendly the whole time and I think has talked my friend into upgrading to an iphone6. He explained all about the genius bar, the workshops and online support. He took so much time helping me that I am really grateful.

S. I.

Good location and very nice place

P. W.

Staff are great, atmosphere is always good and they have never been out of stock. The staff are all professionals in their field and are full of helpful advice. If you are having problems or looking to buy excellent quality products, look no further.

C. B.

Apple In Manchester was an amazing experience for my 13 year old son he thought it was Christmas seeing all those products made him so happy and the staff where polite and helped out with every inconvenience we caused.

H.

Great for entertaining the kids. Often have little workshops at the weekend and during the holidays to involve kids in tecky stuff. Loads of workstations with rows upon rows of iPhones and iPads for you to play with. Plenty of non pushy helpful staff on hand.

J. W.

Amazing service during this pandemic. Provided me with the service an replacement which Apple Support online couldn’t provide. In and out in 10mins. Thanks guys

J. V.

Kids have had a great week at Apple Camp learning how to make their own movies. Really enthusiastic camp leaders encouraged children of all ages to achieve their best

G. R.

Love the fact you can play with the products and try suff out. Good job though because the guy I spoke too, though super friendly and very chatty, didn't quite have the product knowledge he should. I was trying yo decide if a keyboard or a pencil would be better for my iPad Pro 12.9 inch particularly in use with Garageband for assisting in splitting and move track sections. He said the pencil. Turns out, having used one of the ipads in there with a pencil and then Google searching forums, that the pencil doesn't work in Garageband. The keypad doesn't help that much either but I'll get more use out of it in the other applications I use. Not so much with the pencil... So I went for the keyboard. Not cheap though at £169 I have to say when my Microsoft Surface one was about £80..... But great shop!

C. H.

Very helpful staff, amazing products

A. G. (. i.

Annoyingly I’ve already forgotten the name of member of staff who helped me about 10 minutes ago (I want to say Anthony?) Regardless they were super friendly and went above and beyond to sort out my issue without making me feel stupid about it. Please pass my thanks onto this person who may or may not have been called Anthony. (I was the guy with the bass if that helps)

K. H.

Suleman was very knowledgeable and guided me to the perfect phone for me. I didn't feel rushed or sold, just taken care of. Perfect!

D. N.

Clean and spacious store with very helpful staff. I'll add a fifth star if Apple ever lets users change the default apps on iOS.

R. E.

Don't really like apple

P. E.

Very nice store, clean and well laid out, the staff I spoke to were friendly and very professional, I only went to collect a new watch, I was asked did I want any help setting it up. I wish more shops were like this, 10/10.

M. R.

Marking a star off as going in to this one is like the old 90s show Gladiators' event 'Run the Gauntlet' where here you're tackled at each level of display tables you walk through. You start with a polite, "No thank you" but by the time you get to The Wolf at the 5th bank of tables you're ready with expletives and a confirmed sense of paranoia. Layout is clean and predictable as you'd expect so you know where you're going no matter which shop you're in.

S. M.

Friendly and attentive staff. Said my MacBook would be fixed in a day then got rang within an hour to say they’d already fixed it! Great service

M. R.

I know it's a nice place but it's so expensive. They charge premium on every thing.

G. W.

Extremely helpful. Was inbetween moving from Poland to Singapore with two freelance jobs and my charger broke. Rasheed helped me replace it really quickly so I could get back to work. Very professional and helpful

S. W.

Great customer service

R. S.

Fast efficient service. Walked in without appointment and saw someone within 5 minutes. iPhone screen repaired within an hour. Happy customer!

D. C.

Best customer service I've ever had the pleasure of receiving. The guys who work here are incredibly helpful and will go out of their way to make sure any issues you may have are resolved. I couldn't rate them any higher.

K. P. (.

amazing time in store polite and every friendly

J. S.

Always a good experience but need more staff

M. B.

Ordered an item for same day collection, service ran smoothly and effectively. Was greeted by the loveliest young lady and had a friendly conversation whilst waiting for my product.

S. 2.

Extremely helpful and always very polite. Very good services and staff always make sure you are informed of everything regarding the product you are interested in.

R.

Good indoor centre variety of food places good shops and bright and airy. Parking a bit expensive.

R. K.

Really good service today, fixed my iPhone 11 charging problem for free with some dust build up.

M. A.

Service here was quick for a Apple shop, only in for a watch strap and got sorted straight away, other shops normally have to hunt for help.

M. K.

Apple great aesthetic store

M. O.

Great service, polite and no rubbish sales tatics straight to the point and can be all done from meeting a member of staff. Future of customer service.

R. A.

The staff are pointless. There's so many of them stood around doing nothing. Yet I have to wait a week to see someone to ask them if they can repair my macbook. Seriously crap customer service.

S. T.

Took grandson..quick service helpful staff knew what they were talking about.ordered pods online my grandson had connected to his phone within minutes of coming into store. Impressed

P. H.

Friendly staff with a good sense of humor. Knew what were wanted and were very helpful to us choosing our product.

O. W.

It's an apple shop....... They're all the same. Sells appley things.

P. W.

I would like to bring to the attention to the management - I have dealt with your store for a number of years purchasing many products and would like to single out one employee (Tink) who I have to say is absolutely amazing with regard customer care help and her expertise in the Apple product - Ho and always with a smile thank you

s. b.

Very good

S. B.

Went and changed the battery for iPhone. There was a little waiting time, but it was informed to us in the beginning, so used that time to do other things in Arndale center.

F. R.

Very good staff, amaizing service during this pandemic , great efficient servive , all staff was very good and thank you for everything

J. B.

Nice open space to check out the latest interations of the new tech and the staff are super helpful. I ordered a apple watch where I could see it before hand.

P. K.

A different shopping experience. Meet and great by tech savvy staff armed with iPads. Log you in and wait to be seen by the appropriate person.

P. D.

Had an excellent experience with a purchase here today, very much down to our advisor at the shop - Thanks Galicia, excellent job!

H. C.

Very friendly staff in a clean and modern store. Handled my walk in battery replacement very well and was all done in a couple of hours for £25.

J. D.

Not the most informed staff. I looked at the latest iPads and not much has changed apart from the outrageous prices. I'll ditch my old iPad and stick to Windows and Android thanks.

D. I.

Great looks and feel but the apple price is always out of reach. Especially for multiple accessories and a device well over £1600-£2000

M. B.

Good shop

D. B.

Great customer care. Took a while to be seen but assistant very thorough will phone checks following issues and dealt with a replacement very sensibly.

J. B.

Staff are keen to help as long as the store is not too rammed. Very friendly and helpful service

G. G.

Fantastic and fast service when you want to get something fixed or replaced. Far easier to describe the problem and get a resolution in person than trying on the phone

P. R.

Lovely store as usual. The staff are very engaging knowledgeable and courteous...well laid out and not rushed at all.

D. F.

Helpful staff who gave me first aid after i fainted at the prices in store!

J. B.

Super busy when I went in, but staff were very friendly, knew what they were talking about and I bought what I needed within 10 minutes. Solid service.

J. W.

Not my kind of place, always busy, did manage to find a member of staff quite quickly who managed to sort my enquiry / problem out with an old device there and then.

L. G. m. 2. (.

Great large store.

J. R.

Very helpful staff and amazing computers, only issue is if you have an older machine their not interested.

S. W.

Went in to ask a question, staff was professional and helpful.

M. W.

Not to keen on service sorry to say, but if you have a apple product, sadly its where you have to go... Mike

R. M.

Nice and kindly staff. Very helpful for buying new products or getting repair your apple products.

K. P.

This store represents very well the quality of the brand and of course the high level of their customer service. However, I think that they will gain more if the staff is not so pushy, this is my only critic.

C. F.

Staff very Friendly and helpful, even tho some staff are abrupt + have bad attitudes..... they have a workshop there daily at various times to help with the learning of iphone/ipads.

S. M.

Rebecca was so helpful- made sure everything backed up and put in new sim - thank you

Y. K.

Staff very helpful, smiling, upbeat, a lovely experience overall. Everything was done quickly and efficiently.

A. S.

Quick polite service. Stairs are a little walk away at a corner

s. z.

You will get chance to check all Apple product.and there version to try. Bose and beats headphones are also available

S. S.

If you cud the staff shudnt be as shady as they are wen they see big groups of black kids in the shop like ye it scares of customers but put a policy like 10 kids in at a time of summet like that

M. S.

Really helpful staff and got my iPhone working again

J. A.

Great experience good helpful guys, but can I ask you if it would be possible for me to cancel Saturdays appointment as my grandson sorted out my problem, thank you, John Ashton.

D. R.

Went here to get my laptop fixed, got booked, repaired within two days. Staff are super nice.

P. S.

I love Apple, the products and the service. But the wait times are stupid, you gave to join a wait list to speak to a member of staff!

L. L.

Matt near the door explained the speakers and the whole product range to me... I thought I knew a lot already! Good experience

K. T.

A lovely guy helped us out with our Mac even though I showed up on the wrong day for my appointment.

W. M.

They were extremely helpful, kind. They helped me find the correct device without persuading me to purchase anything else.

A. Y.

An impressive shop with helpful staff but they hadn't got any peelers in stock or even a bowl to put my apples in.

D. Q.

Fantastic shop to be in staff immidiately welcome you, ask what your looking for and if you select something they will demonstrate it. They certainly know what they are talking about.

A.

I thought it wasn't worth going in, until I met an employee. She was very helpful and engaged in a nice conversation with me.

m. r.

Good 👍

M. T. (. C. B.

An abundance of friendly, helpful staff. Went there for a GarageBand workshop which was most useful.

B. C.

Was a bit early so young lady told me there was a couple of people waiting and if I wanted I could go get a coffee which I did came back and the gentleman that helped me was amazing and sorted out my problems thank you so much

N. R.

Too much apple stuff

J. H.

I'm not a fan of apple product, but I needed help with a work phone and they were great

L. C.

Great customer service, shout out to Harley for being a massive help !

s. d.

Absolutely fabulous shopping experience. And a new fone into the bargain.. thanks Apple yr the best

r. c.

Spoke to manager and discussed all sorted

B. A.

Best service.

c. L. c.

Zoe was an amazing member of staff at the store, really helpful and just made the morning a pleasure!

T. A.

Very supportive staff. Nice place to experience product before buying with expert staff advice.

V. J. P.

Great service from the team. Fixed a broken keyboard on my MacBook within a week without charge.

A. V.

Good old Apple, this is one of those shops you can find quiet times at

S. B.

Excellent excellent excellent service what helpful staff especially Shane who with his knowledge and Patience manage to resolve the problem .. thank you

I. H. B. (.

A typical Apple store, with huge space inside! Great service offered by the friendly staffs.

J. R.

Fantastic service day and the wife loves her new Mac book pro.

O. J.

Nice display of apple products. Great Customer seevice.

a. j.

Good as always

M. E.

Freindly staff but could not repair screen as case had a dint phone only 10 week old

B.

Huge floor space showcasing all of apples latest products. Devices are fully functional and not restricted

V. V. (. V. V. T.

Typical apple store - staff super helpful and I could charge my iPad and use their wifi!

M. W.

Went in to buy a Mac and Sam Perkins served me. Very knowledgeable and helped me buy the right product. Thanks Sam!

M. S.

Nice shop and well laid out. Worth buying online though as the shops are too expensive.

R. T.

Swift response at a busy time, and the person who helped me - David Scully - was very keen to 'go the extra mile', glad I dropped in.

R. M.

Black Friday and very busy but got what I wanted with helpful assistant.

M. J.

Very busy. Neex to book appointment to go inside. And wait aswell

H. S.

Cool

A. L.

Staff are super friendly and will help you find the right products.

D. H.

Great efficient service, very organised with the cleanliness business.

P. (. R.

Apple makes sure their staff provides service of consistent quality in all their stores

L. J. A.

Been today got my ipad sorted excellent service the guy was so friendly all sorted thankyou really happy

J. O.

A wonderful shop. The staff are very friendly, and most helpful.

B. S.

Always very helpful helped me fix my iPhone 8 Cheers Guys

P. K.

Picked up a new phone (iPhone 8s are going cheap right now) was in and out in 5 minutes even though the shop was really busy!!

k. N.

helpful staff..and great location... less crowded no technical staff available to help you

M. K. B.

Apple rules and has the best quality of devices for work and daily usage

j. c.

Everything fine there and didn't had to wait long till I could speak to a tech guy

M. M.

Quick, knowledgeable and resolved my issues

B. T.

Good service, friendly staff, helped us out in a matter of minutes five star ☆☆☆☆☆

J. C.

Excellent. Qualified staff who are more than happy to help with any problems or issues. Highly recommended

T.

Kiaran and Patti did a great job, professional and helpful.

K. T.

Good shop

A. B.

Good service although I was given some misinformation about the HomePod I purchased.

A. H.

Need to book appointments, even if you want to buy something.

D. M.

Depends on what your wanting

n.

Good selection of high street shops under one roof. Great food court, catered for all tastes.

J. T.

Nice staff, but the Watch I wanted was out of stock - since 4 months

A. B.

Not a big fan of apple...had to go in to buy a gift...friendly staff, knowledgeable but soooo expensive

H.

Good customer support, They fixed my iPhone in a minute!

M. “. D.

If you own a apple device then you will end up here at some point in your life

S. S.

Excellent! Everything in stock, friendly customer service and short waiting times

A. M.

Went along to assist husband, lovely staff, just so inpersonal, and corporate.......

S. A.

Great service from the genius bar and allows you to try the latest Apple products

R. V.

No Android phones here, just the usual iOS devices.

A.

Massive shop. Good staff. Got all your Apple needs covered

f. I.

I went there with a battery problem on my iPhone 7 they gave me a new phone. Apple all the way

J. D.

Lovely Store with knowledgeable and helpful staff that helped me do what I wanted

S. M.

Rashid was extremely polite, friendly and helpful. Always a great experience

P. L.

Got everything you need for gifts or something yo get for a night out

S. L.

Technical appointment, really helpful staff - great brand ambassadors.

S. M.

Best customer service ever

L.

Nice place with nice activities for kids ,went few time and my kids enjoy it every time

M. M.

They always look after moi. That's all I can say. Thanks Apple.

U. I.

Friendly staff and quick purchase.

H. W.

Great place to get your temperature taken

D. W.

It’s good but sometimes they seem to only interact with certain people.

S. B.

Very good store and staff.can be very buzy though.

S. “. T.

quick and easy service very professional staff but alway full of random people standing around doing nothing.

P. D.

Fantastic customer service. Super quick and professional.

A. R.

Great store with great customer service for any apple customer

B. W.

Bought a new iPad,Pablo who attended to me went though some points I was unsure, very good

D. D. (.

I have not bought a new device, but this is a great place to test a lot of apple devices and decide need you one of them or not.

E. H.

It was so busy but the people I spoke to didn't rush me and service was so fast!

A. I.

Very friendly and helpfulStaff members. Clean place. Mostly very busy and crowdy

B. L.

Prices are ridiculous. I bought some products for the Wife for Christmas but by God I hate apple! Crapple!

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