Reviews of iStore Northampton - Apple Authorised Service Provider. (Computer Store) in Northampton (Northamptonshire).

iStore Northampton - Apple Authorised Service Provider

636 Reviews

96 Comments

Computer store

Mobile phone repair shop

Computer repair service

Computer service

Computer Software Shop

Computer Shop

22, Newland Walk, Northampton NN1 2EB

Description

Information of iStore Northampton - Apple Authorised Service Provider, Computer store in Northampton (Northamptonshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of iStore Northampton - Apple Authorised Service Provider

Reviews of iStore Northampton - Apple Authorised Service Provider

D. B.

iStore - Northampton - I've used Apple for years, since 1986 at Art college, so always visit any Apple Store from London to New York. This time I thought I'd give the local, iStore a chance with my latest purchase. Easy going staff and I had previously spoken with the manager, the staff are knowledgeable, attentive to what I required, even when busy. I had a good experience and paid via Apple Pay, just to go on the all encompassing journey. I went with a Graphite colour, although they had others in stock. I've also purchased a mouse recently from the same iStore. It's local and the prices are the same as online, so no extra spending incurred. I'll be back for a iPad or Apple Watch soon. I'd recommend you give them a try... Many thanks. I'm enjoying my new iPhone 13 Max Pro. they also have Belkin product, the new HomePod smart speaker, cases and much more! Update: Just purchased a magic keyboard to help with Adobe CC keystroke commands.

B. B.

Brought my AirPods Pro in on 3.3.21 for replacement, as part of Apples service program. They were ready for collecting on 5.3.21. Excellent turnaround. Very pleased to receive a new pair & sound quality excellent

B. W.

Came In 3 Days Ago To Purchase A iPhone 12 Pro Max For My Business, Amazing Customer Service, Always Willing To Help As I Saw With Different Customers When I Was In, Super Friendly Aswell!

L. C.

Will was absolutely fabulous and helped me choose the right device for my needs. Couldn't of given better customer service. Thank you

L.

I have an android but the staff were still helpful. Thanks, menny Kinda

J. C.

I had an issue with my iPhone 12 pro max and was booked in by apple due to their stores being shut with whats going on (COVID-19) i arrived at the store and was greeted by Chris who was very friendly and accommodating with being face covering exempt due to a long list of health conditions that I’ve suffered for many years prior to the visit i sadly lost my bank card and in typical fashion found it the morning of my appointment so had my card cancelled and awaiting a new card to arrive however Chris went out of his way to help me the best he could and booked my phone in for a software update but sadly didn’t resolve the issue but certainly had a great experience with said circumstances Chris also issued a refund when i got my card which was yesterday 23rd February 2021 Chris was Exceptional and definitely deserves a shout out

C. A.

Very knowledgeable & super helpful staff. The manager, Will, was especially attentive and polite. Highly recommended and would definitely go back :)

D. S.

Very friendly and welcoming staff. Will was especially helpful in finding what apple product was best for our criteria !

C. T.

First class experience Jordan could not have been more helpful

M. B.

Great service and advice from Will who helped with the installaion of our new phones case and screen protectors.

G. S.

Booked my Mac into repair with these guys when Apple store in MK was fully booked. Glad this was the case in the end as I didn’t have to go all that way. Staff in here were friendly, knowledgeable and importantly fitted a new hardrive into my Mac quickly and without any issues. Apple certified for a reason - definitely trustworthy in my experience in spite of negative reviews.

M. L.

All staff at IStore Northampton, from Manager Jordan, and Cat, Nick and Casey were extremely helpful, knowledgeable and friendly, and made my visits to their store a pleasure.

g. f.

Came into the store with a Broken phone, which just needed a restore to fix it. They offered a £25 service but first told us to go to our EE contractor to see if they could do it for free first, which they couldn't. We came back and fixed it in under 30 minutes. Friendly and helpful staff, very informative, and would highly recommend.

A. B.

I came in today to attempt to get my Childs iPad fixed as it was not turning on, and a lovely polish sounding man helped me with this. He was extremely polite and understanding to the fact I am not a wiz with technology. very nice store and a calm atmosphere

C. R.

Chris Selfe served me. A very friendly and knowledgeable member of staff. Really happy with my new iPhone. Highly recommend the iStore in Northampton. Thank you Chris :-)

D. B.

Took my laptop in for a service under Applecare+, work was done in good time and staff were helpful and friendly. Thankyou to Chris, Akram, and everyone else involved.

N. G.

Pleasant staff explained what i wanted was shown phone and given information about it. All went well so purchased phone.

K. J.

Popped into store on the off chance I could have my phone looked at for the system freezing occasionally. Staff were welcoming and happily checked my device, gave me some options I could utilise in store and also explained how to restore my device back at home because I was pretty busy and couldn't stay for 30 mins. Was very please, would most likely go back with any other technical issues and probably to buy a new phone when this one fully dies.

S. B.

fantastic customer service. I have never had a bad experience. I always hear complaints about how the prices are unfair but they're logical - you're responsible for your device and if you break it then thats your fault and there is a charge. People need to do research before they splash all their money and expect the world in return. Came in with an iPad that was puzzling MK store and was fixed easily. These people know what they're doing and a special thanks to Jordan for taking the time to look at my problem. Would definitely recommend

M. F.

At short notice and on a Sunday I managed to book my Mac in for a service. Even though the problem wasn't solved, Joe was epic, and suggested a likely cause - which I was able to fix myself. No charge from iStore either!

A. B.

Took my 13 year old daughter in with a MacBook issue and the staff couldn't do more for us to sort the issue . Even though we turned up close to closing time we were still greeted with a smile and we went home happy , needless to say we'd happily go back with any issues. Thanks again

m. r.

Great service. Had an issue with my Apple Watch series one, it wasn’t able to charge. Gave it to the guys in store and with a bit of testing they got the bad boy working again! Couldn’t be happier with the service.

p. h.

Never been in here before, I don't even own a phone, my tea leaves said it was a good store so I'll just go with that, keep up the good work lads :-)

T. L.

I would like to say that Marko, Frazer and Jordon who work at the Northampton Store was absolutely fantastic in delivering the best customer service. Friendly, efficient and effective. Absolutely delighted, my phone was broken and was given a replacement the next day. ☺️ Thank you guys!!!

S. J.

Great customer service, very knowledgeable on the product and will return for further Apple products

G. P.

Great service, Ben was very helpful when I came in to buy my Apple Watch and Mac book. Tested his knowledge with many questions and he was great.

C. D.

Bradley was excellent very supporting and knowledgeable

F. O. F.

Good and quick service. Guy at the shop knew his job and help us with our queries. New smartphone bought and happy days will follow

D. H.

My iphone became frozen after an update, Chris was really helpful, gave me good advice and got my phone sorted quickly, I will definitely come back to this store if I have problems in the future

I. D.

Excellent customer service, Bradley diagnosed the issue straight away and solved it straight away for me thank you!

J. N.

Very helpful indeed - had an issue with my Son's phone which they resolved within 20 minutes! Will be coming here again instead of trekking to Milton Keynes! Superb experience :)

R. B.

Had a new battery fitted to my wife’s phone and screen protector to my iPhone X. Excellent service and attention. Very happy. Thank you.

A. T.

These guys were superb!! Had an issue with my battery on my old iPhone. Booked an appointment and it was replaced within the hour, great service

K. L.

Never particularly thought about going in this shop, but as someone who owns an iphone I stand with you my Iphone brothers and sisters, godspeed. Menny kinda

D. D.

Excellent Service staff friendly and went above and beyond. Won’t be using Apple Store in MK anymore will always now come here! And you don’t need to make an appointment 2 weeks in advance!!!

A. M.

Went in on Saturday to have my new phone set up. Jordan was our contact. very polite and knowledgeable. first class service would highly recommend

G. R.

Excellent store that listens and delivers quality products from Apple.

P. M.

Waited for 5mins.. only one staff @apple ?

M. R.

Friendly staff, great products...what more can you say really! This is not an Apple store...but a licensed reseller (for those that don't know)

G. K.

Phoned the store with problem, said they could fix within a couple of hours, then got told they would have to send it away and take 3-5 days. After i complained quite loudly they got it fixed within 2 hours

Y. T.

Great in there, always so friendly. Went in today to ask about an issue with my Iwatch, Miroslav was great so helpful and helped me sort the issue, thankyou!

L. N.

Chris was absolutely amazing and helped us sort out ALL our products

R. C.

Took my wife's ipad in as it had frozen duets update, great service they fixed it for free. Will use again Thanks

A. B.

In this store in last years November I first time find iPad Pro. That was amazing for visitor from Latvian village :D

M. S.

Came in with my Dad about getting a new phone for him, Bradley helped us to above even setting up the phone for him and applying a privacy screen protector which I didn’t know about! And Bradley showed us what it does and I had to get one myself as well! Brilliant customer service and friendly team!

M. M.

Fantastic service from Will in store today

C. S.

Excellent help with a problem I had with my emails, from Chris Selfe, today. Thank you very much.

J. G.

Brought my iPhone 6 from there, had great customer service and helped a lot thanks apple

E. H.

Great customer service and super friendly 👍🏻

A. W.

Pounced on as soon as entered store, how about let customers browse then ask them if the would like assistance.

H. M.

Superb service my I pad would not turn on the problem was solved very quick and so helpful many thanks

ً.

Excellent service and prompt staff are ready to help as soon as you walk in, great place to visit from the fist second you enter!

E. J. S.

ollie sorted me out. top driller.

D. W.

Very helpful young man for my new iPad

A. K.

Visited for window shopping but products are high quality and definitely expensive too

D. T.

Amazing customer service, no forcing products on you and give the best recommendations for your needs. Staff are very friendly as well.

R. B.

Good selection of apple products offering repairs

C. S.

Had a lovely interaction with the lads this afternoon give me all the information I required !! Spot on

I.

I don't like Apple products, but this store is crisp.

R. A.

Excellent service, very prompt fast delivery of replaced item.

W. R.

Excellent sales staff

V.

Good service, totally recommend

C. L.

amazing customer service👌🏻

M. S.

Good service and fast response

H. T.

Helpful, friendly and fast service. Thank You.

V. C.

🤓

L. B.

iPhone wasn’t working properly and got an appointment at istore. Craig Lyon was very helpful, resolved the issue and kept me updated throughout- he is a credit to the company. I tried to give the regional customer service manager positive feedback about my positive experience with the store and employees but ironically he didn’t return my call - maybe he needs to take a few pointers from Craig regarding customer service....

N. A.

Good

Z. A.

Brilliant customer service from Ryan And Marco !!!!!!

L. C.

lovely shop.

J. M.

Have several Mac products.

M. b.

I got the thing I’m writing this thing on from here!

J. W.

Very helpful

G. T.

Excellent professional service

J. a.

Ok

R. B.

Lovely stuff

L. L.

Great Place

c. m.

Went in with a dodgy charging port on my iPhone. The man took two minutes to diagnose and remove a piece of fluff blocking it! No charge. Excellent service. I'll use them again.

m.

Stuff is useless

t. h.

Friendly staff.

V. J.

Professional staff

M. C.

Thank you Cat for first class Customer Service. I popped in today and this wonderful young lady helped me with a new MacBook Pro and Apple Watch 7. She was an expert on both products and gave me all the time that I needed to make sure I was making the correct purchase. I do not hesitate to recommend both Cat and this store.

F. S.

Luks robot Mr. Mirek is good at making phone calls, best regards.

A. M.

They are not very welcoming

M. V.

👍

R.

D. H.

Professional and knowledgeable help from Jordan in choosing the right phone. Good follow up for ordering and set up.

C. C.

J. C.

I have been having this issue with my charging port on my iPhone 12 Pro Max where the lightning charger wouldn't go in properly. Anyway, after speaking to Apple, they booked me an appointment at iStore Northampton and I was seen straight away despite being 10 minutes early and the issue turned out to be debris. Who would've thought! Forgot the persons name but if I have any other issues, this place is the one to go to. Thank you, iStore!!!!

T. “. K.

N. K.

R. B.

W. K.

S. B.

f. g.

R. R.

My 14 month old MacBook Pro decided to simply stop working at the weekend. Called Apple Support, and given that it's Covid times, it was almost impossible to find anywhere to help me out. However, I visited the iStore and Ben and his colleagues were extremely helpful, patient and supportive. Monday I left the laptop there, Thursday it was back home. Fast and efficient and very much appreciated when we all need to work from home at present. Certainly be returning there again for great service. Thanks guys!

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