Reviews of Currys. (Computer Store) in Stoke-on-Trent (Staffordshire).

Currys

0 Reviews

249 Comments

Computer store

Electronics store

Unit 1, 1, Festival Heights Retail Park, Hanley, Stoke-on-Trent ST1 5NZ, United Kingdom

Description

Information of Currys, Computer store in Stoke-on-Trent (Staffordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

We don’t have any review or comment on this place.

Map

Open hours of Currys

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Currys

A. H.

I recently bought a laptop from Currys in festival park. Unfortunately I've missed the deadline to provide feedback for our purchase but wanted to say thanks to Taylor who was so friendly and knowledgeable and completely listened to our every need without once pushing us to buy, which made us want to buy there more rather than go elsewhere. Great service

I. H.

A little hesitant at first as heard can be difficult to obtain refunds or returns. But, the staff couldn't be more helpful and understanding of my problems. First a toaster had a few months that started burning, I was immediately told to go pick another which I wanted of the same value and then after cancelled a TV had paid for awaiting delivery the very next day I was given full money back immediately after I changed my mind. No problems shopping with them again.

a. d.

went to the festival park store this week to purchase a new mobile phone, the young man who served us was named will, he was so friendly and pleasant,and listened to what we wanted.He sorted us out with a lovely phone, and he set it all up for us as we are not tech minded at all. The service he gave us was exceptional going through everything with us so we understood how to use it, a lovely young man and a credit to the company.

B. R.

Expensive & expansive forth very little assistance. Just browse & go. Not too impressed. Don't like being pounced on but at least some form of "hello if you need anything". But nothing, staff few & far between & see I saw were just chatting among themselves. Didn't like the experience much at all.

S. S.

Really good experience, we had issues with the payment due to bank verification and Lacey was very patient and understanding, we got there in the end. Lacey was very knowledgeable, honest and helpful, a real credit to the Currys team.

J. H.

Well Longton Currys the customer service is very helpful. Over the past year we have had issues with our toasters and kettles. Please don’t buy Breville as we had toaster that didn’t switch off and 2 kettles that the lids fell off when the water had boiled. Best to buy the extra warranty . Thank goodness we had . Makes it easy to replace goods . Went for a new toaster and kettle because we want them to match . Longton hadn’t got the matching kettle so they offered to bring it down to the Longton branch or we could fetch from Etruria Currys . We decided to go pick it up. The customer service wasn’t as good . She couldn’t find the product even though we had the code for it. My husband found the box after she had been searching for it for a good 10 minutes. Then she wanted to charge us for the product which we made quiet clear we weren’t going to because of all the hassle we had , had . So Longton would get 4 ⭐️and Etruria 3 ⭐️ as you need to have competent staff on customer service .

L. H.

The store is well lit with clear signage showing you what is sold in which area. I was helped by Adam who was very patient when I asked lots of questions about the laptop I wanted to buy. The only thing that surprised me is the additional cost if you want WORD, virus protection or to pay for additional cover, if you have any faults.. overall it was a successful shopping visit.

C. B.

Excellent customer service. We had an issue with an item we purchased a Christmas. Initially I though it would most likely be sent of for a repair but it was exchanged there and then. The guy on customer services was extremely polite, helpful and friendly I think his name was Steven and my son only commented that it pays to buy items from reputable shops (even if sometimes more expensive) as you know if there is an issue it will be sorted out.

P. J. B.

Efficient if you go on a Monday. Otherwise there is a dearth of floor staff (probably due to Covid) and you can wait over an hour!! No good if you have your 88 year mum with you. Luckily they have a very clean public toilet

G. H.

Staff were fine and tried to be helpful. But we shouldn't be continuously taking back 3 kettles because the lids fell off spilling boiling water and a toaster which refused to pop the toast up causing black smoke from cremated bread to fill the kitchen. Very dangerous. We will now take up this case with Breville.

J. B.

First time buying a TV here, I'll use it again. Good selection, good to test and try before I buy. Happy with the help and advice

B. W.

Had a bit of an issue with a trade in on the web site, so went to store . Ok, took a while, but sorted without any argument. Had to implement in a round about way but totally satisfied.

m. c.

Although they offer a lift in store I didn't feel safe in it as it was very claustrophobic. Staff were really nice and helpful though.

L. B.

Wanted a new hoover the young gentleman was so helpful allowing me to test it so brought a Dyson animal cordless brilliant service

S. G.

Nice selection of items & very well presented. Not sure if it's the policy but walked around 45 minutes & plenty staff chatting with each other but no one asked if they could help.

K. M.

Staff Helpful & present on the floor Prompt service, all questions answered. Went in to buy a pair of earphones, Everything is clearly labelled & well organised. Purchased a pair of earphones £5 = 3Years cover - Accidental Damage - No limit times replaced. Couldn't ask for much better than that.. 5 star service.

m. a.

The lady was very helpfull and delivery was excellent delivery time was with in 10 minutes i always use currys never had any issues even if i needed a repair

g. d.

Really helpful , pity they didn't have the bits I needed , ordered them from amazon next day , due tomorrow.

B. S.

I like carphone warehouse all time good costumer service but Currys not sure

A. b.

Brilliant Help From All The Staff and Polite and Friendly and Up On purchasing My item The Staff Member Couldn't do Enough and She Was Very Helpful the Item i Wanted Was Out Of Stock So She Helped Me To Pick an Alternative and it's Better.. Very Pleased

T. Z.

Good selection of electronics, competitive prices, friendly service. I recommend. 😊👍

S. B.

Ordered item I wanted went straight to shop to pick it up.where it was waiting for me.I also had to return 1 of the items I had brought due to damage.The store swapped it straight away

C. C.

On line site good. But Curry,s falls down with there "click & collect" . Bought TV on line went to pick up as per email instruction, got to store parked in collection bay as instructed, check in for collection, then waited & waited. Decided to go into store see in the system had failed. Was then told to re submit my collection details and TV would come to me in store, so waited & waited again, asked a floor walking manager what's happening, he said he would chase my order, told me that they had a delivery to unload. Eventually my TV arrived being pushed on a truck by the lad that had being on the end of a cigarette outside by the collection point where I first arrived for pick up 50 minutes earlier. Given the wait time etc:- would not be promoting or returning any time soon.

A. M.

A good place to buy electronic products but they underperformed delivering my monitor.

C. C.

Thank you curry's very informative, told us a few things about the product we were after, didn't get what we wanted as out of stock, but nevertheless very helpful

C. C.

On line site good. But Curry,s falls down with there "click & collect" . Bought TV on line went to pick up as per email instruction, got to store parked in collection bay as instructed, check in for collection, then waited & waited. Decided …

D. M.

Very good. Lots in stock. Comparable prices. Staff very available and helpful.

N. C.

Lovely staff if they don't have it in they'll order in

S. G.

Nice selection of items & very well presented. Not sure if it's the policy but walked around 45 minutes & plenty staff chatting with each other but no one asked if they could help.

C. C.

A delightful store with polite staff and a wide range of products for everyone.

T. Y.

Lots of choice, we could not decide which TV to have, so will definitely go again. Good selection of electrical items upstairs when go again will go few hours before closing so can have a good look around.

T. Y.

Lots of choice, we could not decide which TV to have, so will definitely go again. Good selection of electrical items upstairs when go again will go few hours before closing so can have a good look around.

G. e.

Bought my washing machine from here.Staff helpful

A. C.

Very disappointed, had to wait nearly half an hour to be served. There was only one member of staff and she said that she could not help us, as she worked for Dyson. Young lady served us eventually, dropped the item but she was very apologetic.

D.

Great store. Loads of good stuff and helpful staff

S. L.

Good selection and the staff member that dealt with me (a really young lad) was lovely. However I wasn't very impressed with the man I first asked for help from. I asked for assistance (he was putting labels out) and he looked at me blankly like I'd just insulted him. He dismissed me and said he'd get someone else to me. I felt like I'd really put him out and actually apologised for bothering him, then proceeded to stand and feel very awkward. He didn't send anyone to me, and instead ignored me and I went to get help myself. I usually don't post poor reviews on employees as I used to work in retail and know how hard it is dealing with members of the public and the like, and I'm sure he was just having an off day, but it was still uncomfortable. Had the next person who dealt with me (the young lad) not have been as nice, I would have only given 1 star.

C. C.

Thank you curry's very informative, told us a few things about the product we were after, didn't get what we wanted as out of stock, but nevertheless very helpful

M. P.

Such a great store. Able to get anything and seamingly everything

S. T.

Can't complain about curry's ( Stoke on trent store ) as we bought a 75inch TV and it was all done and dusted within 10 minutes of being there but before we went to the Stoke on trent store we visited the crewe store and a guy didn't know what he was doing as he kept saying " I don't know " so we left and went to the Stoke on trent store , if we need anything else we will be going to the Stoke on trent store in future as the crewe store don't know what they are doing and they just walk about with their ipads doing nothing

J. N.

Friendly service, took time to explain about the appliances..

h. w.

Went to buy a washing machine. Staff pleasant, not pushy. Found what I wanted and purchased. Quick, easy and hassle free. Free delivery was a bonus. Thank you Currys.

N. C.

Lovely staff if they don't have it in they'll order in

D. L.

Friendly help young lady but not any good deals on

N. G.

Very helpfull Good selection of watchs.

A. W.

Got what I went in for, but due to reduced staffing/staff not evenly spread out it took around 30 minutes to get seen too. The gentleman who eventually came over to me was brilliant and didn't try upsell/add any extras on which is great because this instantly turns me off buying anything. The only reason for my 4star was the wait time as staff were clustered in the more expensive areas and were helping customers there quicker than the less valuable sections and due to one way systems it made it tricky to get there/back to where I needed to be.

S. G.

Very friendly staff, shame they have little stock...order on line!

M. J.

Ordered online for a store collection. Was very impressed with the whole process. Received emails with a link to click on once I got to the store. Once at the store, clicked the link, fill in my details and within less than 5 minutes was on my way back home. Thank you for making my purchase easy from start to finish 👍

J. F.

Lovely staff, gave good honest advice.

C. B.

Due to Covid we had to wait outside and all transactions happened by the front door. Three people at click and collect and only one on customer service. Suggestion there definitely needs to be more customer service staff as the wait was approximately 20-30 minutes. Although his attitude and response was positive.

A. C.

Good selection of electrical goods. I was just browsing and got left alone but there were plenty of staff if I'd needed to ask anything.

G. M.

The staff were fantastic With helping me with a old lady that need a chair she was buying a new vacuum cleaner xx

C. C.

A delightful store with polite staff and a wide range of products for everyone.

J. R.

I love Currys! For all your tech needs they have the stock, know how and service, all at a competitive price. What more could you ask for?! I used the drive thru click and collect service and was VERY impressed. It was so slick; very easy to just park in the marked bay, click the link to say I was there, and wait for my order. 5 minutes later I was back on my way. Very impressive! 👍🏼

D. V.

You presently need to wait in the covered area at the front of the store, wear mask and use the hand sanitizer when invited in. These precautions are pretty standard at the moment. There were few customers in the store which meant it was easy to get an assistants attention. We knew what we wanted, the item was in stock and so the entire process was over in less than 10 minutes. All in all a comfortable, efficient and stress free process.

k. h.

Called on way back from poole to buy a hoover .unfortunately workmen were around where the hoovers were making it a no go area. However the sales assistant assured me they would be finished by the following morning. We went back next day late afternoon and it was still no go area for hoovers Luckily for us a dyson representative helped us Ht sorted

C. S.

Had lots of fun looking at all of the stuff on the top floor. The best part was looking at one of the samsung friges as it had a touch screen on it. It was so cool!

M. K.

A very quick and easy service to pick up my order. Simply pack in a bay, open up the email on my phone, click on at store, type my details in and they brought it to me in 3mins. Covid safe and loving it. Thank you!

I. P.

Very helpful with my phone can't fault them

d.

Went in to buy a smart tv,so confusing I sought out the salesman to give me advice,I could not have found a better person his information was first class told in a way anyone could understand and make a well informed decision which we did and couldn't be more pleased.

L. B.

Good to be directed on entry right to where I needed to be without me having to roam round the store. Wayne served me and was the most helpful and understanding assistant. He actually listened to what I needed. Brilliant and thank you.

K. B.

Helpfull staff, have everything you can think of

C. R.

This store has vastly improved over the years, especially around knowledgeable and friendly staff, I also used the click and collect during covid and they had a really good system in place

A. P.

Absolutely fantastic!! I went in for info on their mobile phones as mine has stopped charging. Dylan gave me so much info and sorted me out with a new Samsung mobile, memory card, updated (cheaper) contract and yearly cover all for a ridiculously low price!! Dylan needs a seriously good pay rise, staff like him are hard to find.... Thank you 😊

a. H.

Odd experience went to buy a TV. The LG guy says the samsungs TVs are no good and the Samsung guy says the LG TVs are no good. Wonder who is telling the truth. In the end went for Samsung TV as the Samsung guy had more passion for the Samsung.

J. F.

Stàff member extremely helpful and Covid precautions greatly appreciated for us all. Thank you

T. B.

Very helpful staff and good range of products.

M. B.

Came to collect items that I had put aside for me to collect. Beautiful yellow kettle and toaster, half price, bargain. Chris was very nice and gave me information on the items I bought and when I picked up my reserved goods at the pick up point the assistant was very happy and helpful. Nice chat then on my way. I have bought a few things from this particular Currys and highly recommend.

H. T.

Very good service. Got what I wanted

S. D.

Have just been to Curry's pc world on festival park to purchase a under counter freezer. The service was brilliant and the young lady that helped us was so polite, helpful and very pleasant. This is the second time we have been to this shop in the last few weeks and both times the same young lady has served us. Well done and thank you.

M. D.

Good effort from staff but would like to look at what I'm buying before parting with almost £800 on a monitor (no stock or display items). Also noticed labelling of products has gone downhill. If currys can't differentiate with online only competition then its had it. Use your stores to your advantage.

L. B.

Outstanding service from Emily (Operator 235) and John (LG Rep), both helping me get the best deal for a TV and Sound Bar. I couldn't be more impressed with their knowledge and support and will definitely go back for other items. Nothing was too much trouble. (Festival Park Store, Stoke on Trent).

S. S.

Bought TV for elderly mum and SCOT was very informative, reassuring and patient with us. He answered all our queries and immediately fetched another member of staff when their expertise was required .Even though we changed our mind about the product he was patient and made sure we ended up with what we wanted. He sought out the best deal for her phone provider too .It was all done in house to an excellent standard. Thank you Scott and Andi.

L. L.

Went to buy a vacuum which would pick up cat hair. I have a disability, so needed it to be light weight and easy to change attachments . I was given advice and the chap was great explaining the different make a models available. I got a dyson v8 animal and it's so easy to use and extremely effective. Very happy with the customer service here.

J. (.

Online purchase with no contact pickup at store, unfortunately the collection app didn't work so staff had to take details which took a little longer. All very polite and helpful, item placed in boot and drove off.

R. H.

Dan the Samsung rep remembered us from our visit back in March, we ventured down today to finally get the TV we were after precorona, he remembered us and what we were after, he was polite and very knowledgeable and went above and beyond to help ensure we got the right TV for us. He then ensured that everything was checked properly and ensured a thorough clean to prevent cross contamination. Highly recommend Dan! Can't wait to use our new TV.

A. M.

Warm welcome when I came In from member of staff, was pointed in the correct department for the items I wanted, waited my turn as staff was dealing with other customers, after 10 mins waiting I was nxt just as the guy was finishing up with the customers another customer walk in started looking at items and the member of staff walk straight over to her and served her leaving me waiting , so I left the first floor, on wY out the guy who greated me was there so I mentioned it to him and told him I wasn't happy with the service, he soon got me served , didn't catch his name , but great customer service from that member of staff, keep up the good work m8. Mr murphy.burton on trent.

C. C.

Staff here are so helpful and very knowledgeable ✅

D. M.

Very good. Lots in stock. Comparable prices. Staff very available and helpful.

C. P.

Great staff here, particularly the young man called Tyler who assisted us earlier today. Alas, none of the 3 items we'd gone for were in stock, which we were disappointed about. We shall need to go online to order. 😧

L. P. W.

Couldn't buy a fidge freezer and take it home . Had to wait for a delivery at extra cost and a long wait . So they are all display only !!

P. M.

Helpful staff, hadn't got we wanted in our local store so nipped up to the Hanley store and got what we wanted

B. H.

Click and collect very straight forward, ordered online and collected item from store, waited for about 10 minutes as few people were before myself. Staff were friendly and not pushy on purchasing cover for my item unlike Longton Currys.

R. L.

Nothing against this company, but the open-plan store is very, very large with countless products, which makes excellent customer service paramount. I spent 30 minutes trying to get my head round features of dishwashers, looking rather puzzled and not one of (seemingly) few assistants bothered to offer help and advice! Consequently, I walked out and bought elsewhere. £600 lost to the company. Perhaps they employ to few staff?

A. S.

Recently refurbished and increased in size. First impression when the newly re-furbished store was opened - fantastic improvement over the old layout of one floor. Two floors of pretty much anything I could think of in terms of electrical goods to purchase for the home (minus lighting), gadgets galore. Staff are friendly and helpful, but there have been visits where they have appeared to be more concerned with talking to each other as they are unfortunately assigned to sections, so if there is nobody available or currently in the section you are looking at, you might be waiting a while, this can give the impression from a customer perspective of being ignored. Could do with either a handful more staff for peak times, or alternatively give staff the training to cover more stations so that they can be more flexible for customers, some sales staff could do with being put onto areas which they find interesting to encourage enthusiasm instead of guessing at information, particularly in the white goods etc. section upstairs. Otherwise great store.

G. G. L.

Best shop ! Highly recommended for your mrs present or kitchen needs

L. “. L. C.

Good store with a good selection of general products, however if you are looking for something that could be considered specialist, this isn't the place.

S. T.

I am not a regular patron of Currys... I don't have a lot of electrical goods needs. However over the past few years I have used this shop once or twice. By ordering on the internet, waiting only an hour, then taking a leisurely drive, strolling in and straight up to the desk and one transaction later, strolling back out to my car. THAT is how shopping should be!! Easy, quick, simple. Loads of parking, opening hours are great and everyone seems helpful, knowledgeable and cheerful when I have been in.

M. C.

Visited store 06/08/20 and I went in with a list and young lady went round like a personal shopper and even advised us on a better Bluetooth headphones. Made for a pleasurable shopping experience.

C. H.

Went with the purpose of buying one of two Desktop PC's (one with a more powerful processor). First time in 10 years that I have purchased a new computer. So I was somewhat out of touch on the latest tech. Was approached by an older chap (with a Demonstrator badge on), who I can't thank enough for his honesty, understanding and explanation of the difference between the PC's. He spent time answering all my questions. Incredibly kind and in no rush to get a sale!! Sadly he wasn't able to put the sale through for me and I was passed on to a lady called Joy. Who only seemed interested in two things - checking her mobile phone every 15 seconds and getting my payment. She almost forced me into buying a software package that didn't suit my or my families needs. Fortunately my husband went to speak to the older chap who again listened and recommended a more suitable package - even informed me that in 12 months time when my eldest daughter will need to do homework online, that the package Joy was forcing was not compatible with schools. What a guy!! I am so sorry I didn't see your name as I would like you to be personally recognised for your outstanding customer service. Joy, you need to spend a lot more time with this gentleman to learn that it is about the customers best interests and not your sale.

A. B.

Visited Pc World Currys Electrical Appliences.Upstairs it Was Fabulous. & The Sales Assistant Sam - She Was Great Very Helpful & Very Polite Well mannered & Really helped Me Loads & Got Soughted What I Wanted + More .....

J. M.

It is only click and collect so you can't see the stock. Only problem I found and told to speak to an assistant online. The assistant was very helpful in the item I wished to purchase.

C. P.

Team knowhow sorted out my laptop and gave me some advice that I should reset it so when I got back to my flat I did that, I've also seen another laptop that ill buy in October or November.

P. D.

Excellent , needed a mesh WiFi system to boost WiFi in the garden, member of staff very knowledgeable , did not try to sell me the most expensive product, very impressed with the service.

G. T.

Some very good deals to be had if you are willing to wait. The sales people can be quite pushy and always want to reach the top end of your budget, even if something less expensive has the same spec, laptop shopping. The lady working on the Hoover section gave great advice and helped me to choose the best model for me.

J. C.

Went for a cooker but the display was very limited compared to the website. Had some good feedback on cookers from another customer. The assistant was helpful but we couldn't make a decision without our own further research.

F. C.

Got what I wanted quickly and they were polite. Felt sorry for the worker serving another customer who was blaming curry's pc world for something they couldn't control and was shouting at the guy for this problem. He stayed very calm and helpful still, which I don't think many people would be able to do!

d. b.

Went there for a vacuum in the sale.people and person who served me excellent store got down graded 1 star because of lift I am disabled so had to use the lift. The lift is set up for wheelchair users so all the instructions are at waist height you need to keep your thumb or finger on the button to the floor you want. This is a good safety measure except when youur hands dont work vey well

g. m.

Purchased a LG 49in nano cell TV, SM9000pla, What a very good tv, I was a bit concerned with all the reviews I had read saying nano TVs have a poor picture displaying blacks, and black background with stars, I have been watching an Amazon prime tv THE EXPANSE this is a tv series set in space the picture quality is just great. It goes to show, that your own review is the best review. Currys sales person was very good and knowledgeable on all the tvs I talked to him about, I was thinking I would have liked an oled tv, but I couldn't justify spending over £1500 on a tv. The delivery person was very good and on time, picked up my old tv for recycling, what a Professional Service. Now to the tv. it was very easy to put the tv stand on, the tv stand is central. When you switch the tv on you just follow the instructions on the screen, nice and easy. The tv finds all your device's connected to the tv, it took me about 30 minutes to set the tv up. The tv cames with a Magic Remote, it's the best remote I have used, the remote Projects on to the screen a red aero which helps you access the Apps and functions, i found the picture mode one of the best functions for me, as I could change the picture mode to what i was watching. 10 different pictures modes Preset. Sound 40 watts, USB ports 3, HDMI ports 4. The LG Nano cell tv SM9000 to me is just a very good tv from LG and suits just fine.

J. T.

Staff very helpful and knowledgeable

J. B.

Went to look for a tumble dryer but they didn't have many in stock. Sent me to Hanley festival park which is a bigger store.

H. T.

On returning items dont go to returns. In the words of the staff member 'they really need to change that' instead go to customer services. Staff quite knowledgeable and helpful. Its just the poor signage that needs resolving. Otherwise others will need to queue twice.

S.

Fantastic if you check your t&pc's before you buy anything. Terrible if you expect goodwill or even basic customer service outside limits of warranty even if after spending huge amounts of money. Always check the warranty before you buy from here. Always. & keep a copy. Check the warranty and t&c's.

S.

Friendly welcome at the door, as well as been asked of what im looking for so im not looking around for too long. Direct and professional service, would recommend.

C. K.

Great customer service, I brought a samsung tv from here after 3 weeks it developed a screen fault. I took it back and showed them the pictures of the problem, got an exchange for an lg with no hassle and no messing around which I expected at first. Thank you. What I would suggest other customers is to see if they can price match a product for you before buying as they can sometimes be a tad bit more expensive than online.

C. E.

Collection of pre ordered item. App easy to follow. Queueing time as stated. Staff polite and professional when bringing item to car. Thoroughly recommend. Well thought out system.

M. P.

We went to get a cooker..was absolutely overwhelmed by the amount of help I got from a staff member. Lovely and kind, couldn't do enough to help bless her . What a great member of staff😊 Not only did we go away with what we needed, also a thought for the lady that served us. "THANKYOU MRS JUDITH SPENCER, HOPING WE HAVE THIS SERVICE EVERY TIME! MERRY CHRISTMAS XX"

L. B.

I bought a laptop from here. Only downside is I had to leave it there until Monday to have a personal setup.. Couldn't fault the place. Friendly people.. Got the job done...

A. D.

Excellent place, excellent selection, outstanding price

M. D.

Good range of products but seems like sales staff are instructed to hard sell insurance and anti virus software. Interestingly we kept saying NO and eventually got given it free, saving £50 . We came away a tad bemused by it all. Come on Currys, answer the questions consumers ask but listen to answers they give you. No means no. We almost walked away from the purchase of our new TV and tablet due to persistent hard sell tactics.

p. h.

Great 👍 now have a new TV 📺

D. H.

I went to Currys at festival park with my father today. He was looking for a lap top and a tv. The sales assistant Max was excellent. He spent time explaining the best product which would suit his needs. Unfortunately the laptop he wanted wasn't in stock he went out of his way to find out which branch did. He went out of his way to help. We had a trip to Stafford to collect our goods. Thanks max

A. B.

Great selection of TV's. If you have a manufacture in mind find the sales person who specialises in the make.

m. l.

After researching flat screen TVs on line, and deciding on the TV I wanted,I called in on Currys. PC World.The choice of TVS was amazing, so much so I almost changed my mind. Fortunately,or unfortunately, depending on your outlook, the good Lady Wife was with me so I purchased the TV I had already chosen.The help and assistance I received was first class, all my questions were answered, and I was treated with respect and courtesy. Certain to use Currys again.

P. F.

My favourite place for browsing before online shopping. First time I visited on weekend and I'm satisfied with the distancing measures. Definitely a place I feel comfortable popping in.

B. W.

Very good customer service. Staff spent a lot of time explaining different products. No hard sell just great service. I would highly recommend this store.

O. P.

Could be better there sales personnel need to be more knowledgeable about the products they are selling

T. R.

Bryan the salesman took a hard sell approach to breakdown cover. Had to say no firmly to him when he repeatedly kept asking. Then he slagged off the make of the product i'd bought suggesting I'd regret it if I didn't take the cover. What normal person does this? At the till he asked me an unrelated question who provides my internet? I said BT. He slagged them off saying they're the worst and I should go with some other provider. Unbelievable. He asked me how much I paid, said I don't know, hubby deals with it. I do know, I pay the bills. His aggressive sales technique was awful, intimidating and unwelcome.

R. P.

Outstanding service. Nothing else to say.

J. C.

Had to go there as I needed a new microwave..was asked at door what I had come to look at..and when I said microwave was waved in after a little thought..the experience wasn't too bad ..though a weekday might have been a better choise

D. F.

Staff helpful efficient and still adhere to social distancing. Brought a washer...really pleased overall...would go back.

M. P.

I came to this shop to buy tablet as Christmas present. As I know nothing about tablets I needed help and advice. There was nobody around to help.Finaly i found a man with the bird on don't know his name but was absolute ignorant. I was ready to leave the store. Next one polite security small man approached me and i asked for help so he sent one amazing friendly hlpful lady to me and her name was Ronie. She made my shopping experience unforgettable. She answered all my questions and was so helpful. I brought a tablet thanks to this lady. This store should be proud of her. Thank you Ronie and hopefuly you teach all the staff to be like her.

H. B.

Excellent experience today. Good products, helpful, friendly and professional staff. Great all round.

T. T.

Great for beginner techies, office supplies and massive tv's. I wouldn't recommend coming here for any advanced gear and a lot of the staff dont know half of what's inside a desktop pc. That being said they do have a great range of headphones and drones, and if you do find the few staff members who know what they are talking about, it can be a great place for technical advice. They are easy to spot, they are the ones that brighten up when you ask a difficult question and tend to gather behind the camera section.

D. H.

The indoors look so nice and have so many things in stock but I cannot rate this 5 stars because of the workers that don't really help you at all.

T. M.

Well stocked store, was not hounded by sales staff, was left alone to ponder then politely asked if I needed help which I did and was sorted.

T. B.

People whinge and moan because they've nothing better to do than expect employees to do things out of their control, I give them five stars because of their Integrity ( which everyone likes to question but don't question their own). Professionalism because they'll give the best advice by department ( and it is good solid advice not personal preference). friendly because they are. The reviews are unfair to the staff because they do their best, the store sits amongst dole wallers, smackheads and general bad people whose custom I'd turn away but this company still let's them review, TEN OUT OF TEN FOR THE STAFF AND THE STORE.

I. M.

Recieved brilliant help and advise from sales staff

D. M.

Store and staff great. Order system for click and collect, and central customer service not good. They do not know where orders are!

D. D.

Went in today to buy a new pc, and wow!!!! The young sales man who helped me was amazing. He actually explained stuff to me so I understood what I was needing and should have, thus saving me about £400 . Cheers kam, I'll be looking for you when I next come to buy anything.

l. A.

The female member of staff who served us. Sorry didn't take her name... was an absolute pleasure to deal with. I can't remember the last time that i came across someone who was so pleasant and generally helpful. She deserves 5 stars alone

S. B.

One stop electronic shop at very competitive price. Helpful staff, make sure you do your search before you go down to chose your product and you can check if they stock at a particular store or not. Enjoy your products

P. H.

They have just got it right, order online, turn up, login and they bring the order out to you and put it in boot of your car. I have no clue what the process is to return something though.

T. W.

I buy most of my electrical items from here I suppose it can be slightly expensive but no more than other stores selling the same thing. Big store set on 2 floors plenty of parking quite busy over the weekends but a pleasant enough experience.

M.

Was sold a rubbish lenivo laptop when I could have had a better HP laptop on offer with more power and better in every way. They took advantage. I also had a washer delivered and the guys did not take there rubbish away and fobed me off with an excuse to not take the old one I played to be taken away! Did sell me a great dyson though and its convinient having so much in one shop

C. B.

Good product but a bit expensive

s. j.

Had to purchase new TV . Currys recycled the old one also sale price on new flat screen so win win . Good parking staff friendly prices ok

E. T.

Good service, great product knowledge. The LG rep was on site and went through all the different TV specs with us. He comparer different tvs, showed us soundbars. Was very helpful.

C. B.

It was very helpful place the customer service person was very helpful to us so was the young lady on the till telling us about the difference in insurance on the items we bought

P. M.

Used the click and collect ordering system. Very efficient collected my TV within 5 mins of arrival.

C.

Very large 2 story store with a great range of electrical goods on display and their are specialist staff on hand in most departments that have given me demos of items and helped me decide when I've had a few different products in mind. They have a lift up to the second floor and plenty of parking spaces out side.

C. S.

I had a washing machine delivered and one taken away. The men who delivered were rood and condescending. My mother had a washing delivered paid for fitting and they refused. Currys are amazing but delivery people are obnoxious

P. S.

Popped in today to get prices for a hole range of kitchen appliance's, I was greeted by a lovely member of staff and even though she had only been working for Curry's for a week or two she was extremely helpful and knowledgeable about the products.

d. c.

Very polite dealing with us

C. K.

Curry's is keeping to gov rules regarding covid face masks worn by shoppers and staff, only certain number of customers allowed in shop at one time. Directed straight to where the product the customer requires. Then after purchase exit by different door.

A. S.

Great range of products and very helpful and informative staff 👍

G. F.

Had to call in to choose a replacement washer as the bearings had gone in the new one I purchased 5 months ago. The staff were so helpful and friendly I highly recommend Curry's festival park store especially if you need help with your purchase.

S. W.

Great choice of products.

K. L.

Visited to get a click and collect order using the wait in car service. Very good service and like that you can do contactless collection

L. K.

Disabled, wheelchair access but unfortunately no staff to serve us on a new laptop, had to hunt somebody down

D. B.

Friendly good salesman, even though he was young he had time for me and seached for the appropriate product.

G. W.

The staff at festival site very helpful more than I can say for Crewe

J. S.

Easy to follow on website, . Sorted my enquiry.

c. “. C.

Loving the new stock, this store now has gaming pcs on display with gaming chairs seated at them! Great idea for customers to try it out before they buy!

M. R.

Excellent service by Dan told me and my mum that we had ordered an incorrect tv bracket and found us the correct one and a cheaper one and just a friendly giu

J. W.

I visited hear as my batery had gone on my lap top as I found out that they wasn't coverd by my cover plan was a bit disappointed that I wasn't told this when I took out my cover apart from that I buy all my electric goods from currys

M. S.

. Helpful sales assistant but when buying an expensive item I like to see what I'm buying. Sadly as is the case today, non in stock, have to buy online. Sign of the times.. Star rating given for staff.

M. H.

Go in here alot to buy electrical equipment, gadgets etc. Always have helpful staff and most are pretty knowledgeable. Also if they don't know something they get hold of someone who does.

A. H.

Nice store, great selection of electrical items, customer service not that great on my last visit, but these are unpresedented times.

K. R.

Actually really like currys even if you can get most things cheaper online. Like being able to walk around and actually see a product before I buy. Not enough big electronics stores like this anymore.

A. P.

4 stars. Was asked probing questions about my large stick that I keep in the back of my car. Quick and efficient service

R. D.

Some well informed staff. Just about the only place to shop locally Rather confusing guarantee. You get something delivered unboxed set up(you pay for this) find you don't like it ,can't take it back because box has been opened. Must be some moral there

P. H.

Only gave 4 stars because they didn't have stock of what we wanted and waiting was a long list and long wait. Other than that staff was very helpful and pleasant.

i. c.

Customers not allowed in store at the moment all orders done online. Pick up on carpark very good service

j. j.

Take your money promise the world then let you down, with no apology, then you after wait to get your money back, I would not recommend them.

J. S.

Keeping to covid rules. Plenty of staff on hand to assist. Plenty of stock to view. All in all very good.

C. D.

Large space, you can move around with a pram or pushchair. The team is helpful, even if some of them are not 100% trained, I was expecting them to have more knowledge about products.

B. T.

Very nice place to shop for all your electrical equipment kitchen appliances I bought a great television from them.

H. D.

So i purchased a demo laptop and it was not ready when i needed it. Great product though. Sales staff very good but i knew what i wabted.

H. T.

Very helpful staff always ready to give advice store stocked with plenty of items nicely laid out pleasing to the eye easy to navigate around the store

l. b.

Owing to covid orders were only available by pre ordering,but the staff were helpful and polite so can't fault them

H. P.

I bought my new camera, fast costumer service!

N. H.

Brought a tv from here. All staff were very helpful. Can't fault them. Very helpful. A lot better than the staff at the longton store

J. B.

Very knowledgeable member of staff helped us purchase a tv, not pushy and on hand if needed, .

L. B.

Excellent service, very knowledgeable, asked loads of questions, nothing was to much trouble, thanks for the information

D. H.

safe environment for your shopping of home devices excellent staff friendly and helpful dealt with promptly

R. G.

Used click and collect. No problems

D. C.

We interacted with 2 excellent members of staff who were both extremely knowledgeable one on the Dyson hoover area and one on TVs .

Y. B.

Longton Currys go out of there way to help and make sure what you are looking for is right for you. Staff are very friendly and helpful. Always go to the longton one as it seems so much better.

J. H.

Staff very good but being disabled the lift was not working causing me a great deal of discomfort climbing two flights of stairs to buy the item I wanted.Needs priority to get lift working

m. a.

Went to get a new TV under extended warranty three years old L.G tv and screen went on it

S. F.

Went in for 2 upgrades service was absolutely fabulous the young lady serving us was very helpful knowledgeable and very patient we ended up with 2 new phones cheaper monthly rate and £100 gift card to spend in Currys couldn't recommend them enough

J. R.

Minimal queue to get in. Not enough staff inside to assist. Went to look at fridges but what we wanted was not on display. Went home and ordered online

J. A.

Got just what I wanted. Staff were hard to find though. Some were working hard others hiding behind shelves on their phones oblivious to customers

D. B.

Really enjoyed in there , they have some fantastic electric items , not bad prices , friendly helpful staff

S. H.

Excellent customer service

i. t.

It's all good inside but I wanted to view some phones and there is a limited number of.them to view so a bit disappointed with the overall experience it's a huge space so more choice would be good

J. S.

Helpful friendly staff, we purchased items here cheaper than other retailers for what we wanted we've also exchanged items here to with no problem

m.

Had my Oculus Rift from here. And even. Though tech savvy, they can still teach you new tricks. Everything you need for home computing to hardcore gamers hardware.

J. T.

Fantastic help could not be any more helpful thanks very much no pushey sales

N. F.

Called in 12 mins before closing time on a Friday evening. Fantastic service from Katherine on the pc/computing zone she was brilliant.

A. H.

Ordered item online for click and collect. Staff were quick and friendly to get my item and give advice

J. M.

The staff were very helpful and the prices were very good for me and they have lots of special offers on all the time.

C. A.

Friendly and knowledgeable staff

d. l.

Didn't have what I wanted

J. “. J.

Was there to see TeamKnowhow. They were amazing help!

N. L.

Looking at replacing white products... Given good advice from the staff.. And good parking and offered after sales help and advice... And replacement of product if insurance paid..

B. G.

Great choice of electronic devices from PCs and Laptops, Flet TVs and da Mobiles. If you need some electronics this is da place in Stoke-on-Trent to get it

I. S.

Currys have pretty much cornered the high street in electrical goods. Those days when we could go to comet, rumbelows, Dixons et al are long gone I'm afraid. We've got argos, but you can't really go look at stuff. But if you want to go have a look at a big range of say, TVs or American style fridges or whatever, currys is the place to go.

a. c.

If someone from Currys in Stoke reads this, please give Abbie a raise. Not 5* because a lot of laptops in on sote are not in store

T. L.

Really helpful and there 10 quid warranty is really worth is, got it on some headphones and havnt looked back

C. J.

Looking for new tv staff were very helpful answered all our questions will be going back to buy

D. R.

Very good

r. d.

It's ok

C. H.

I've been to some fairly bad Currys as far as staff knowledge is concerned but the Festival Park one has always been good.

M. S.

It was ok, we knew what we were looking for, straight in picked the item, staff loaded up my car, all good.

j. b.

Great service and advice

R. H.

Ordered online, picked up in store 30 mins later, no problems. Great service

F. H.

Nice staff, very helpful and do not try and pressure you into making a choice or buying a product.

S. N.

Friendly stuff, quick and easy shop

s. a.

I was met with very friendly service at the support and repair station. The man explained things simply to me and was very helpful.

N. S.

Great service 👌 Safe and friendly Covid practice. Ample parking. Pleasant experience. Would recommend 👍

P. W.

Staff very polite and very helpful, both when purchasing and when collecting item. System worked very well under Covid restrictions.

J. G.

I had reserved a TV onlineI went to the Store, next morning, paid for it and was home in half an hour, this is a much improved visit over previous.

R. B.

Great staff was helped with what we needed thank you

S. H.

It was just order and collect. Two nice gentlemen outside the store to advise you what to do

M. W.

Very pleasant member of staff assisted us in our purchase he was very helpful and knowledgeable his name was Ryan would definitely recommend

V. M.

Always had excellent service and the covid measure are well done. Felt safe

A. J.

Don't need to come here often, but when I have to, staff have been helpful, knowledgeable and prices fair.

L. 1.

Massive queues to get in, I'd advise click and collect. Long wait for returns and and repairs.

S. L.

Very helpful quick and easy also got some helpful feedback on the products i was purchasing

D. C.

Very well managed queueing and good in store markings. Sensible limitations to the number of people in store.

D. 1.

Good👍 the staff are welcoming and willing to help. Cheap or expensive stuff is all there . Helped me choose my phone on a tight budget .

T. B.

Queued up for ages to get in and then they didn't have what I wanted in store

B. C.

Got good friendly advice of a woman sales assistant.couldn't do enough.but sadly got same product with insurance else ware.not often you get service like we got today

G. C.

Nice, friendly service.

A. B.

Pretty average, not easy to get to and quite often run out of items. Although there is a good range so I would suggest ringing/checking online before you go.

R. D.

Large floor space extremely helpful staff purchase being delivered to store tomorrow no problems at all

A. P.

Alright shop very difficult to actually find someone to help you. But I habe to admit shop was pretty busy both times I went there.

K. J.

Systems went down and had to wait for 40 minutes. However got a full exchange on our item and got installation fee knocked off as a result.

P. E.

Usually have very good curry experiences but on this occasion I managed my own purchase but was unhappy the way staff store to an elderly customer

D. J. G.

Excellent store staff are brilliant they now what there talking about quality goods all top brands prices are very good

G. B.

They have a reasonable selection of pc parts, they are more for home pcs than for gaming rigs.

K. L.

Went to collect an on-line order and stood at the collection desk several minutes being ignored. Eventually a manager told one guy to serve me then all was OK.

W. P.

Checking the prices of wide screen T.V.s oled , seem to be very good value , compared to last year.

a. e. s.

Good parking helpful staff

D. R.

Good place, parking in front of the store. Very helpful friendly staff with good product knowledge.

b. p.

Very pleasant staff on door sorted me straight away brill thank you 😊

M. P.

Love this store , everything is well presented with knowledgeable staff on hand, could spend a small fortune

D. B.

Ground floor is packed with all the entertainment tech you could wish for, First floor is full of everything else electronic you need for your home including all the white goods.

K. W.

Good service from staff

J. F.

Have loads to choose from . Staff very friendly . I always get my goods from there .

A. H.

I'm impressed that currys PC is so much better than any other stores

T. P.

Excellent service click and collect worked fine would use again

m. p.

Lots of choice, perhaps too much, staff very helpful.

R. S.

The man on the customer services desk was absolutely lovely. Unfortunately I didn't get his name.

W. V.

Staff very helpful and friendly and not pushing products onto you.

A. L.

Very helpful staff as what I needed wasn't exactly what your average consumer would ask for

D. O.

Very polite and helpful staff got exactly what I went for keep it up goes a good way

P. W.

Car pick up was very fast even though there were people waiting

Contact

Photos