Reviews of Penhaligon's Edinburgh. (Cosmetics Store) in Edinburgh (Edinburgh).
Penhaligon's Edinburgh
33 George St, Edinburgh EH2 2HN, United Kingdom
Description
Information of Penhaligon's Edinburgh, Cosmetics store in Edinburgh (Edinburgh)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Penhaligon's Edinburgh
Sunday
11am–5pm
Monday
Closed
Tuesday
Closed
Wednesday
10am–6pm
Thursday
10am–6pm
Friday
10am–6pm
Saturday
10am–6pm
Popular times
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Reviews of Penhaligon's Edinburgh
H.
Thank you so much Kathleen for all your help today. From the moment I walked into the store, you were so welcoming and so helpful. The whole experience was incredible from beginning to end and it is so rare to receive service like this these days. You were exceptional and Penhaligon’s are very lucky to have you! I left with a spring in my step, and the most perfect gift for my husband. Thank you!
E. F.
The customer service I received from Kathleen at the Edinburgh store was nothing short of exceptional. I am not the most computer literate and phoned Kathleen to help me in getting what I needed for Christmas gifts. Within one call she had selected exactly what I needed ready for collection the next day. When I arrived in store she was extremely welcoming and had everything packaged with extra bags/ribbons/tags. It was without doubt one of the best shopping experiences I have had and would recommend to anyone and everyone!
M. D.
I’m giving a 5 star review not only for the product but for the sale assistant “Kathleen” in the Edinburgh store who has exceptional customer service. Not only was she very knowledgeable about the products, she was extremely patient and helpful. Due to her being alone in the store, it was busy and the system was down but she still kept a professional manner at all times. I’d like to thank her for her help and I’ll definitely return to this store. A wonderful lady
T. P.
Me and my partner visited Penhaligon's Edinburgh, during our mini-moon, for a fragrance profiling experience with Kathleen and we had an absolutely incredible time. Upon arrival we were greeted with lovely smiles which put us at ease and, of course, lots of fizz and cupcakes! Kathleen told us all about the history of Penhaligon's and put so much effort into explaining the background of each scent in great detail, making our time there all the more memorable.
Kathleen has a genuine passion for what she does and it is clear to see that she is truly an incredible asset to the company. She went above and beyond our expectations of what choosing a perfume could be like. I highly recommend booking in to see Kathleen, you will not be disappointed!
A massive thank you again to Kathleen and Penhaligon's Edinburgh for the most magical experience, we are so grateful for the time and effort put into finding the most perfect scent!
J.
Kathleen was very informative about the range of perfumes and knew the history of them all! Even though it was a busy time of year and right before they closed, she still gave us great customer service and we bought a fair few xmas presents in there!
M. M.
Fantastic shop. Lots of products to choose from. It's very expensive but you pay for the great quality you get. The staff are great, very friendly, welcoming and happy to assist.
A. D.
5 star review from me. Lady in Penhaligons went the extra mile in helping me with my purchase last sunday. Polite, attentive and professional. Many thanks.
J. H.
I would just like to say I had an excellent experience at Penhaligon’s Edinburgh yesterday Kathleen and Michaela were very welcoming and knowledgable showing me Penhaligon’s wonderful perfumes and candles. A whole new world of beautiful smells I never imagined existed. A*!
I’d past by the shop for years and had never gone in choosing another perfume shop further down the street that has now been bought over by a multi national company and isn’t the same.
I and my fiancé will be making an appointment before our wedding to get ideas on his and hers scents and gifts for our guests. Thank you, Jane .
F.
My boyfriend and I got a really wonderful experience in this store. We’ve been advised and welcomed by Kayla, who’s been really lovely with us. She brings us in the universe of Penhaligon’s, telling us the full story and explanations about the brand. And she helped me finding my perfume. I recommend this store. It was a magical experience.
D. C.
I love Penhaligon's and I always find their staff to be very helpful and totally knowledgeable about all their products. Don't be afraid to ask lots of questions and spend time sampling to find the scent that's just right for you. Personally, I've had consistently great experiences in the Edinburgh store and the Islington branch too. The perfumes are so high quality you really can't go wrong.